Chance

The customer reported that the gas range oven wasn't heating up properly. We inspected the unit and found that the igniter had failed and was drawing no power. We replaced the igniter and tested the range to confirm it's now operating correctly. Job complete. Technician inspected the oven igniter and found it was open-circuit (OL) with no amperage draw. Replaced the universal flat igniter kit (part 5303935066) and verified proper operation through functional testing.

The customer's freezer was displaying error codes 6 and 13 related to humidity and ambient temperature sensors. We identified a broken wire harness in the door hinge with completely severed wires, replaced the harness, and tested the unit to confirm it's functioning properly. Job complete. Technician inspected the door hinge area and found the sensor wiring harness with severed conductors affecting humidity and ambient temperature sensor circuits. Replaced the wiring harness and performed operational testing to verify error code resolution and proper unit function.

The customer reported rinse aid leaking from the bottom of the inner dispenser into the tub. We replaced the dispenser and tested the unit to confirm it's functioning properly. Job complete. Technician inspected the rinse aid dispenser assembly, identified failure at the dispenser seal, and replaced the dispenser component. Post-repair testing confirmed proper operation with no leakage.

The refrigerator wasn't cooling properly, with both compartments at room temperature. We diagnosed a failing compressor and replaced it along with the filter drier, then evacuated and recharged the system with refrigerant to restore proper operation. Job complete. The technician measured system pressures at 20 and 22 PSI, indicating compressor inefficiency. The unit was evacuated to 1000 microns, pressure-tested for leaks, and charged with R600 refrigerant; final pressure readings were within specification.

The customer reported sparking inside the microwave drawer unit when turned on. We identified a burn spot on the microwave cavity interior and sanded the damaged area, then applied fresh protective cavity paint to prevent further sparking. Job complete. Technician inspected the microwave cavity and confirmed burn damage at the location where sparking was occurring. The affected area was prepared and recoated with microwave-grade cavity paint per manufacturer specifications, requiring a 12-hour cure time before normal operation.