Mark F

Mark F

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 421 customer reviews

We serviced a
GE PROFILE RANGE ELEC
Model JBP90KF2CC
Near Omaha, Nebraska 68114
Mark F
Job Details: 05/15/2026
The customer's range display was showing an F7 error code, which indicated a stuck key fault in the control board. We diagnosed the issue and determined the control board requires replacement. Job complete. Technician verified the F7 error code on the display and identified a stuck key condition in the control board through diagnostic testing.
We serviced a
LG WASHER
Model WM3770HWA
Near Omaha, Nebraska 68134
Mark F
Job Details: 05/15/2026
I don't have any appliance service details in these notes to convert. The entry only contains scheduling information (arrival time, wait time, and system references) with no information about the appliance problem, diagnosis, or work performed. Please provide the technician's field notes that include: - What symptom the customer reported - What the technician diagnosed - What repairs or service were completed Once you share those details, I'll format them into the Job Details entry following your guidelines.
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2
Near Omaha, Nebraska 68134
Mark F
Job Details: 05/15/2026
The customer's washer wouldn't allow cycle selection. We identified a faulty encoder board and replaced it to restore full functionality. Job complete. Technician inspected the encoder board and confirmed it was unable to register cycle selections. The board was replaced to restore proper cycle control operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Council Bluffs, Iowa 51503
Mark F
Job Details: 05/15/2026
The customer reported that the freezer wasn't cooling properly and the refrigerator was making loud noises, with lights flashing on the display. We diagnosed a failed evaporator fan motor causing both the freezer cooling failure and the noise, along with temperature sensor errors. We replaced the evaporator fan and drier valve to restore proper cooling and operation. Job complete. Technician inspected the refrigerator and identified error codes 21C (freezer fan error) and 72C (high fridge temperature), confirming evaporator fan failure. The drier valve and compressor components were tested and replaced to restore system function and eliminate fault codes.
We serviced a
KITCHEN AID DISHWASHER
Model KDPE334GBS0
Near Omaha, Nebraska 68132
Mark F
Job Details: 05/15/2026
The customer reported that their KitchenAid dishwasher wasn't draining properly. We identified a faulty drain pump as the cause and replaced it to restore normal drainage function. Job complete. Technician inspected the drain pump and determined it was defective. The pump was replaced to restore proper drainage operation.
Dfh
Omaha, Nebraska
GE MONOGRAM (H) REFRIGERATOR
ZISS420NRJSS
Mark is an excellent ambassador for your company
05/15/2026
My Dryer
Council Bluffs, Iowa
LG DRYER
DLEX5170W
Exceptional service! Will be a repeat customer.
05/06/2026
Jcw
Omaha, Nebraska
SAMSUNG RANGE GAS
NX58H9500WS
Tech came & did job very efficiently. Also impressed you hired a USMC veteran, as he served our country already. Keep hiring them.
05/05/2026
Underwood, Iowa
SAMSUNG REFRIGERATOR
RF32CG5400MTAA
The technician showed up when scheduled, clean and professional. He was knowledgeable and answered all out questions
04/29/2026
Terese Pollreis
Bellevue, Nebraska
GE CAFE DISHWASHER
CDD420P4T0W2
Mark was polite, listened to what I had to say. Explained things that I needed to know and understand. Didn’t rush me!! I would have him come when I needed something fix!
04/29/2026