Samsung Appliance Repair

Samsung Appliance Repair for Des Moines

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Hometown Hero Appliance Repair is a Samsung Care Authorized Service Provider, providing Samsung appliance repair and maintenance to the greater Des Moines area. To schedule appliance repair for your Samsung appliance, call 515-650-8833 or schedule online.
Why choose a Samsung Authorized Service Provider?

Samsung has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Des Moines customers, Samsung provides factory training and support to our entire team. In a way, we’re like an extension of the Samsung brand. 

SCHEDULE SAMSUNG SERVICE
Why choose Samsung Genuine parts and accessories?

Thanks to our appliance parts store, we are the best-stocked appliance repair company in Des Moines, with a full line of Samsung Genuine parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and, 4 times out of 5, he’ll be able to repair your appliance on the first visit.

ORDER SAMSUNG PARTS
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6511SS/AA
Near Waukee, IA 50263
Alex
Job Details: 05/26/2023
Samsung has part mislabeled on site. Ordering correct burner and will return on 6/1.; schdld next appmnt for 6/1 THU 8-9
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SG/AA
Near Huxley, IA 50124
Evan
Job Details: 05/26/2023
Reached out to customer and let them know part is not in. Customer would like to reach back out to office to schedule return visit.; O-emld tckt
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63BB871112AA
Near Norwalk, IA 50211
Kris
Job Details: 05/26/2023
Customer complaint of imperfection in glass spoke to tech line no repair
We serviced a
SAMSUNG WASHER
Model WF45A6400AV/US
Near Ankeny, IA 50023
Evan
Job Details: 05/26/2023
Complaint is of excessive noise during spin. ran unit through Hass diagnostics test alongside a spin only with a large load of towels. Unit is operating properly. Based on customer provided video sound may be cause by unbalanced load. ; dspstn on spec-tagged invntry: 4 DC66-00470D DAMPERS
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE63A6311SS/AA
Near Grimes, IA 50111
Alex
Job Details: 05/26/2023
Customer compliant is that cook top cracked while in use.removed and replaced cook top. Tested burners and everything is operational. Job complete
Jennifer
West Des Moines, Iowa
05/23/2023
Really satisfied with the service we received! Kris went out of his way to help us.
Overall Experience
HDLadi
Ankeny, Iowa
05/23/2023
Dave did a great job servicing my icemaker on my Samsung refrigerator. He was good in communicating with me about his upcoming arrival. He worked late on a Friday in order to get my service done on my scheduled day. He was very polite and seemed very knowledgeable about his job. I would definitely welcome him again if ever in need of another repair.
Overall Experience
Frank Soda
Waukee, Iowa
05/22/2023
Dillon did a great, fast and perfect job!
Overall Experience
Renae
Des Moines, Iowa
05/22/2023
Your customer service is outstanding. We had a defective ice maker after the first repair was made. No hassles and David came back and fixed it within a week. We will definitely recommend and use your service again!
Overall Experience
Alex
Des Moines, Iowa
05/19/2023
Very professional, knowledgeable, friendly. He went above and beyond to ensure the problem was solved quickly and I was very impressed with his work. He does your company well
Overall Experience