Samsung Appliance Repair

Samsung Appliance Repair for Des Moines

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Hometown Hero Appliance Repair is a Samsung Care Authorized Service Provider, providing Samsung appliance repair and maintenance to the greater Des Moines area. To schedule appliance repair for your Samsung appliance, call 515-650-8833 or schedule online.
Why choose a Samsung Authorized Service Provider?

Samsung has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Des Moines customers, Samsung provides factory training and support to our entire team. In a way, we’re like an extension of the Samsung brand. 

SCHEDULE SAMSUNG SERVICE
Why choose Samsung Genuine parts and accessories?

Thanks to our appliance parts store, we are the best-stocked appliance repair company in Des Moines, with a full line of Samsung Genuine parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and, 4 times out of 5, he’ll be able to repair your appliance on the first visit.

ORDER SAMSUNG PARTS
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR
Near Johnston, IA 50131
Evan
Job Details: 08/28/2023
"Complaint is that unit is freezing up excessively and is not producing ice correctly. Alongside dripping water when opening/closing door. Completed Samsung ice maker update and unit is operating properly.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02663A PCB , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Des Moines, IA 50315
Alex
Job Details: 08/28/2023
Return with parts. Removed and replaced French assembly and valve. Tested unit and unit no longer whistling behind unit when calling for water. Door is now closing properly. Job complete.
We serviced a
SAMSUNG MICROWAVE OVEN
Model MS19M8000ASAA
Near Waukee, IA 50263
Kris
Job Details: 08/28/2023
"Order in new control for display ; ordrng 1 De92-04015a (Control DM), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Des Moines, IA 50312
Alex
Job Details: 08/28/2023
"Found water leaking under crisper and into drawers. Quoted customer for water leakage kit, steam out and temp sensor replacement. Customer approved. Completed updates. Collected balance. Job complete.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-01415A WATER LEAKAGE KIT , and 1 TJ90SH502 DRAIN HTR * SH502"
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070AP/AA
Near Baxter, IA 50028
Jose
Job Details: 08/28/2023
The duct in the back of the unit is now letting go of the middle spray arm. So everytime the drawer is pulled the spray will stay behind and disconnect. ; ordrng 1 DD93-01019B (Assy duct - dsm)
Fred
Urbandale, Iowa
08/31/2023
Kris was excellent and did a great job
Overall Experience
Dan and Lori Edwards
Van Meter, Iowa
08/25/2023
Kris is a very knowledgeable and helpful guy, he was great about answering all of our questions. He's a hard worker and super nice, please give him a Big Raise,he is a great asset for your company .We wish all of our customer service providers were this excellent.
Overall Experience
Ankeny, Iowa
08/24/2023
Hometown Heroes continue to provide us with friendly and knowledgeable service for our Samsung appliances. Techs always have time to explain the service they are providing, as well as why. Consistently providing high quality assistance
Overall Experience
Marilyn
Huxley, Iowa
08/16/2023
Very nice young man. Answered all my questions.
Overall Experience
Don
Urbandale, Iowa
08/11/2023
Great personality. the fixit was perfect.
Overall Experience