Samsung Appliance Repair Kansas City

Samsung Appliance Repair for Kansas City Metro (MO and KS)

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Hometown Hero Appliance Repair is a Samsung Care Authorized Service Provider, providing Samsung appliance repair and maintenance to the greater Kansas City area. We also repair all other appliances. To schedule appliance repair for your Samsung appliance, call (913) 871-2222 or schedule online.
Why choose a Samsung Care Authorized Service Provider?

Samsung has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Kansas City customers, Samsung provides factory training and support to our entire team. In a way, we’re like an extension of the Samsung brand.

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Why choose Samsung Genuine parts and accessories?

We are the best-stocked appliance repair company in Kansas City, with a full line of Samsung Genuine parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and 4 times out of 5, he’ll be able to repair your Samsung appliance on the first visit.

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We serviced a
SAMSUNG OVENS GAS
Model NX58M6850SG/AA
Near Overland Park, KS 66210
Chris
Job Details: 07/09/2025
Customer states bottom oven door will not open. Unit needs new handle assembly.; ordrng 1 DG94-01134B (Door handle assembly (kc))
We serviced a
SAMSUNG REFRIGERATOR
Model RF90F23AECRAA
Near Shawnee, KS 66218
Kelvin
Job Details: 07/09/2025
"Customer states freezer section is showing signs of condensation builtup in fz section, things not freezing well. Inspected unit confirmed issue found rails have thin layer of ice built up and will not shut correctly. Remove ice built up on rails in verified that no food items are getting stuck between unit and gasket. Informed customer of proper care and use of machine will report back if frost builds up job complete."
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4051SRAA
Near Overland Park, KS 66062
Chance
Job Details: 07/09/2025
Customer stated on arrival that unit flooded her kitchen and she did not want unit repaired but replaced. Explained The process. She already had a replacement through Samsung lined up but they wanted her to keep appointment. Called Samsung who stated to diagnose. While diagnosing she got Samsung on the phone who confirmed shes getting a replacement. Job complete.
We serviced a
SAMSUNG W/D COMBO (H)
Model WD53DBA900HZA1
Near Olathe, KS 66061
Chris
Job Details: 07/09/2025
Customer states unit is showing errors. Unit needs updated nozzles.; ordrng 1 DC97-24169A (Nozzle (kc))
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA
Near Overland Park, KS 66202
Kelvin
Job Details: 07/09/2025
"Customer states that unit is not cooling in fresh food or freezer section. Inspected unit, confirmed issue. Unit showing multiple fan sensor errors. Removed rear cover compressor is cold, condenser fans not running. Removed evap cover in freezer section. Fan is not running. Removed cover from mainboard and found mainboard is sitting loose and one connector is loose. set main board back in place reconnected all harnesses. And it is not showing any air messages.Compressor kicks on and is cooling. Removed evap cover and confirmed frost pattern is present. Give unit 24 hours to cool properly. Cover by manufacturers warranty job complete."
Overland Park, Kansas
SAMSUNG REFRIG SAM-IM
RS25H5111SR/AA
Service was performed well and Eric was very helpful in explaining the problems.
07/10/2025
MicknLisa
Overland Park, Kansas
SAMSUNG DISHWASHER
DW80CG4051SRAA
Chance is FANTASTIC! So personable, professional and kind. We appreciate his expertise and thoroughness. What a champion! Great ambassador for Hometown Heroes! Keep up the good work
07/10/2025
Scott
Shawnee, Kansas
SAMSUNG WASHER
WA5471ABP/XAA
Eric was efficient, friendly, and through. Cleaned up and tested his work. It was fortunate that I had already ordered the replacement parts because he did not have the parts on his truck.
07/09/2025
Jeff B
Overland Park, Kansas
SAMSUNG DRYER
DV339AEW/XAA
Very professional!
06/27/2025
Kathy
Bonner Springs, Kansas
SAMSUNG WASHER
WF45R6100AW
Appreciated his knowledge and honesty
06/27/2025