What Makes a Hometown Hero


Saves your appliances
To remain the most-skilled appliance repairmen around, we never stop training. Appliance brands have taken notice, and with their full backing and a warehouse of genuine parts, we’re ready to deliver guaranteed repairs.

Saves you time
We will schedule you ASAP — often same or next-day service — and let you track your appliance repair tech. And because we practice the science of diagnosis, not only are repairs quick, they’re done right the first time.

Saves you money
We will explain what’s wrong with your appliance and give an honest, fair-priced assessment of what it will take to fix. And if we can diagnose the issue with a virtual visit, you might not have to pay us to come out.

Comprehensive Appliance Repair

Trained and certified repair for all major appliances

Refrigerator Repair

Don’t worry about throwing out groceries. Call our Kansas City refrigerator repairmen today.

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Washer & Dryer Repair

Don’t worry about what you’ll wear tomorrow. Call our Kansas City washer & dryer repairmen.

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Dishwasher Repair

Don’t worry about doing the dishes by hand. Call our Kansas City dishwasher repairmen today.

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Oven & Range Repair

Don’t worry about how you’ll cook dinner. Call our Kansas City oven & range repairmen.

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Preventative Care

Appliance maintenance programs to preserve your home

Dryer Vent Cleaning

Dirty dryer vents are the leading cause of house fires. Clean your vent today.

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Condenser Cleaning

For fresher food, fewer breakdowns, and lower utilities, clean your fridge today.

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Ice Machine Cleaning

Clean away limescale, slime, and other deposits to ensure clear and sanitary ice.

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We repair all appliance brands in Kansas City, including factory trained and certified repair for:


See All Brands We Service

Servicing Kansas City, Overland Park, Lawrence, Olathe, Independence, Lee’s Summit, and the rest of the Kansas City metro area in Missouri and Kansas.

We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SR
Near Lawrence, KS 66046
Ben
Job Details: 07/17/2024
Customer states unit is not drying dishes. Advised customer to turn up water heat and open door immediately after cycle.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Overland Park, KS 66062
Chris
Job Details: 07/17/2024
Customer states display is not working and unit is not cooling. Unit needs sealed system repairs.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Independence, MO 64057
Austin R
Job Details: 07/17/2024
Customer states that unit is frosting over on the freezer and that the top fridge door is hard to shut because of seal. ; dspstn on spec-tagged invntry: 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
MAYTAG FREEZER
Model MVF34X18XW03
Near Overland Park, KS 66210
Eric
Job Details: 07/17/2024
Customer states unit stopped cooling tested found all elements working and defrosting frozen on top of everything and Brooke was clear ordered new thermistor ; ordrng 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Grandview, MO 64030
Austin R
Job Details: 07/17/2024
Customer states that the unit won't lock all the time confirmed.
Carol Bedard
Leavenworth, Kansas
07/18/2024
Nate was wonderful.He went the extra mile to fix my refrigerator.He was very helpful and kind.
Overall Experience
jp
De Soto, Kansas
07/18/2024
Time will tell … Chris came out cuz we had a final issue w/ the new refrigerator French doors. Left door closed properly; right door had to be physically pushed closed/sealed. Also, the closed doors were at different heights. Chris went thru all the adjustments, & still differing heights. He then attempted to call manufacturer, & after being on hold for nearly an hour went to his vehicle & found something to use as a shim under the left door hinge to raise it up. Still not entirely the same, but close. The remaining issue was the right door. It still did not ‘soft-close’. Chris said that it needed weight in the door, & some time to loosen the spring before it would start to operate properly. As Chris was wrapping up, I tried a few times to see how hard I had to swing the door to see if it would close. On the 3rd or 4th attempt I gave it quite a shove, (quite harder than you’d want to have to do regularly) & it closed. At that point, the door made a “pop” kinda sound, but afterward, the door would “close” with a lighter touch. However, if you didn’t give it enough of a push, it wasn’t sealing properly. We have loaded it with our food, & have noticed on a few occasions that the left door will exhaust enough air to push the right door enough to break the seal. Something we’re gonna have to keep an eye on . These issues do not strike me as the typical type that your techs encounter. It’s difficult for someone to figure out what’s wrong on-the-fly when they haven’t encountered it because they have no knowledge-base to draw from. I recognize that this call came from the manufacturer as you are a registered service provider for them - but it seems to me that this requires someone that has had experience dealing with the physical setup of these appliances. I also have to say that having no better access for a service tech calling into the manufacturer’s tech support & being on hold for nearly an hour is a poor practice. In the end, I think Chris did as much as he could. However, I’m not yet convinced that the doors are operating as they should. We were told to give it some time … the question is, how much time? In all honesty, it just feels like “the can was kicked down the road.” … we’ll see. jp
Overall Experience
Vwp
Olathe, Kansas
07/16/2024
Overall Experience
Shawnee, Kansas
07/16/2024
Overall Experience
Bob
Lawrence, Kansas
07/15/2024
Very professional and efficient.
Overall Experience

Your Hometown Hero in Kansas City

Our History

From its humble origins in 1988 operating out of an Omaha home, Hometown Hero Appliance Repair has grown to be one of the Midwest’s most trusted names in appliance repair. To this day, we are a family owned and operated business with local ties to the Kansas City communities we serve, and we plan to keep it that way.