Appliance Repair Experts Since 1988

From its humble origins operating out of the Omaha home of Doug and Anne Carlson, Hometown Hero Appliance Repair has grown to be one of the Midwest’s most trusted names in appliance repair. Today, under the leadership of Todd Daganaar, Doug and Anne’s grandson, we have extended our award-winning service to new cities by request of dealers and manufacturers. Yet even as we grow, we maintain local ties to the communities we serve, so that we may truly be “Your Hometown Hero.”


Meet your Hometown Heroes

Spencer
Kannon
Anthony
Bryce
Austin R
Chris
Lucas
Ben
Kelvin
Eric
Derek F
Chance
Koby
Mike F
Nate
Mark F
Rory
Shannon
Mike
Kyle
Jacob
Derek
Darrin
Travis
Ali
Austin

Dane H, Parts Supervisor

Dane keeps a positive and friendly outlook and demeanor. With experience in our appliance parts department, he brings product knowledge to our customers and technicians in all aspects of his career.

Shelli M, Customer Service Manager

Shelli is exceptionally gifted at connecting with customers, and will always go to bat to ensure the right thing is done. She also enjoys spending time with her Shibas, most of the time.

Greg H, Parts Department Manager

Greg rules the parts department with over 30 years of experience in the appliance parts supply chain. When he's not counting motor couplings, he loves to spend quality time with his grandchildren. Greg's experience truly makes him an asset to our company, and our customers.

Rico E, Vice President of Service

Enrique (Rico) Espinoza Jr. laughs his way through the day, making a broken appliances a mere speed bump for his customers. As the VP of service, he truly takes ownership of the customer experience, and making sure we never compromise on customer service or workplace culture. Nothing gets him down, and he can fix anything you put in front of him. Truly, he is a character and a joy to converse with.

Todd D, President

Todd has been fixing appliances since he was two. He has been fixing appliances successfully since he was about 16. He graduated summa cum laude from the University of Nebraska at Omaha, majoring in religious studies and focusing on Sanskrit and Indology. He has a wonderful wife, two dogs (one of which is also wonderful), and two objectively amazing daughters.