What Makes a Hometown Hero


Saves your appliances
To remain the most-skilled appliance repairmen around, we never stop training. Appliance brands have taken notice, and with their full backing and a warehouse of genuine parts, we’re ready to deliver guaranteed repairs.

Saves you time
We will schedule you ASAP — often same or next-day service — and let you track your appliance repair tech. And because we practice the science of diagnosis, not only are repairs quick, they’re done right the first time.

Saves you money
We will explain what’s wrong with your appliance and give an honest, fair-priced assessment of what it will take to fix. And if we can diagnose the issue with a virtual visit, you might not have to pay us to come out.

Comprehensive Appliance Repair

Trained and certified repair for all major appliances

Refrigerator Repair

Never fear! Our Omaha refrigerator repairmen will save your groceries before they spoil!

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Washer & Dryer Repair

Relax! Our Omaha washer & dryer repairmen will ensure you have something clean to wear!

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Dishwasher Repair

Rest easy! Our Omaha dishwasher repairmen will keep you from cleaning dishes by hand!

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Oven & Range Repair

Takeout is not on the menu tonight with our Omaha oven & range repairmen on the job!

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Preventative Care

Appliance maintenance programs to preserve your home

Dryer Vent Cleaning

Dirty dryer vents are the leading cause of house fires. Clean your vent today.

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Condenser Cleaning

For fresher food, fewer breakdowns, and lower utilities, clean your fridge today.

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Ice Machine Cleaning

Clean away limescale, slime, and other deposits to ensure clear and sanitary ice.

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We repair all appliance brands in Omaha, including trained and certified repair for:


See All Brands We Service

Servicing Omaha, Papillon, Bellevue, Council Bluffs, Gretna, Bennington, La Vista, Blair, and the rest of the greater Omaha metro area.

We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Omaha, NE 68142
Shannon
Job Details: 12/05/2023
"Unit will run as soon as shut door relay sticking on board board not in town ; ordrng 1 Dc92-01729x (Board), dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
GE DISHWASHER
Model GDT630PSM0SS
Near Papillion, NE 68046
Koby
Job Details: 12/05/2023
Customer states unit fills with water but doesnt wash. Disassembled and inspected unit and found that wash motor has failed and caused resistors on main control board to burn. Recommend replacement of wash motor and main control board.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Ralston, NE 68127
Jacob
Job Details: 12/05/2023
Customer states unit is not operating properly. Installed new clutch assembly
We serviced a
SAMSUNG DRYER
Model DV52J8700EW/A2
Near Omaha, NE 68136
Koby
Job Details: 12/05/2023
"Customer states unit will not run. Disassembled and inspected unit and found that the belt has cut through the idler pulley completely, because the pulley was worn though the belt slipped off and the idler switch disengaged. Motor cannot run if the idler is not tensioning the belt. Recommend replacement of idler and belt. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC31-00055G MOTOR AC DRIVE DRYER , and 1 DC93-00634A IDLER ASM"
We serviced a
GE PROFILE REFRIGERATOR
Model TPH21PBSMWW
Near Omaha, NE 68116
Mark F
Job Details: 12/05/2023
"Customer states unit is not cooling. 50 In ff, 9 frz. Significant frost build up in freezer. Set unit into defrost. Removed evap cover. Verified 120v to the heater/bi-metal. Ohmed bi-metal and read resistance. Ohmed heater and read open. Unit needs new heater.; ordrng 1 WR51X443 (DEFROST HTR & LIMIT (2 GLASS TUBES W/WIRE HARNESS), dspstn on spec-tagged invntry: 1 WR55X10025 SENSOR TEMP"
Amy Rouse
Omaha, Nebraska
12/07/2023
We think that Hometown Heroes ( Ne Home Appliance ) is the only weapon we have against the planned obsolescence of appliances foisted on us by manufacturers and their partners, retail stores. Mark has been here before and we have complete trust in his abilities to analyze and repair our appliances.
Overall Experience
VJ
Ashland, Nebraska
12/06/2023
Ali was wonderful! Knowledgeable and incredibly helpful — I really appreciated his service!
Overall Experience
Vickie
Omaha, Nebraska
12/06/2023
Derek was so helpful and understanding, very knowledgeable and he carefully explained to me all the things that I was concerned about was normal for the appliance, I feel much more at ease now. Thank You Derek and Hometown Hero
Overall Experience
BarbT
Papillion, Nebraska
12/06/2023
Customer service people were extremely helpful and thorough. I loved that you could text all the information about your appliance, so they would have all the details, allowing them to have the right parts with technician. The technician was very courteous and efficient. Couldn’t ask for better!
Overall Experience
Elizabeth Y
Papillion, Nebraska
12/06/2023
Fantastic service - will definetly use you all for all future appliance services!!
Overall Experience

Your Hometown Hero in Omaha, Nebraska

Our History

From its humble origins in 1988 operating out of an Omaha home, Hometown Hero Appliance Repair has grown to be one of the Midwest’s most trusted names in appliance repair. To this day, we are a family owned and operated business with local ties to the Omaha communities we serve, and we plan to keep it that way.