What Makes a Hometown Hero


Saves your appliances
To remain the most-skilled appliance repairmen around, we never stop training. Appliance brands have taken notice, and with their full backing and a warehouse of genuine parts, we’re ready to deliver guaranteed repairs.

Saves you time
We will schedule you ASAP — often same or next-day service — and let you track your appliance repair tech. And because we practice the science of diagnosis, not only are repairs quick, they’re done right the first time.

Saves you money
We will explain what’s wrong with your appliance and give an honest, fair-priced assessment of what it will take to fix. And if we can diagnose the issue with a virtual visit, you might not have to pay us to come out.

Comprehensive Appliance Repair

Trained and certified repair for all major appliances

Refrigerator Repair

Don’t let your groceries spoil. Our Des Moines refrigerator repairmen are on call.

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Washer & Dryer Repair

Don’t let dirty clothes pile up. Our Des Moines washer & dryer repairmen are on call.

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Dishwasher Repair

Don’t let dirty dishes pile up. Our Des Moines dishwasher repairmen are on call.

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Oven & Range Repair

Don’t do another night of takeout. Our Des Moines oven & range repairmen are on call.

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Preventative Care

Appliance maintenance programs to preserve your home

Dryer Vent Cleaning

Dirty dryer vents are the leading cause of house fires. Clean your vent today.

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Condenser Cleaning

For fresher food, fewer breakdowns, and lower utilities, clean your fridge today.

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Ice Machine Cleaning

Clean away limescale, slime, and other deposits to ensure clear and sanitary ice.

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We repair all appliance brands in Des Moines, IA, including trained and certified repair for:


See All Brands We Service

Servicing Des Moines, West Des Moines, Ankeny, Urbandale, Ames, and the rest of the greater Des Moines metro area.

We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEW0
Near Urbandale, IA 50323
David M.
Job Details: 12/05/2023
Incorrect board was ordered. Need control board and not power board.; ordrng 1 WPW10404689 (Other main pcb)
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KW0
Near West Des Moines, IA 50265
David M.
Job Details: 12/05/2023
Unit has e41 error for door latch. Door is latching so main board is not receiving signal back from the door switch.; ordrng 1 131763256 (Door latch) and 1 137006060 (Control board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Huxley, IA 50124
Dillon
Job Details: 12/05/2023
Replaced the door and found that there are no scratches or dents. Will need to return with a icemaker. ; ordrng 1 DA97-22160B (Ice bites maker dsm)
We serviced a
GE REFRIGERATOR
Model GZS22IMNXHES
Near Ankeny, IA 50023
Mike
Job Details: 12/05/2023
Unit is frosting up in the ice chute again. Called techline and they are recommending replacing the freezer door. Ordering freezer door and will call to schedule return visit when part arrives and is inspected for damage. ; ordrng 1 WR78X31024 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Ankeny, IA 50021
Mike
Job Details: 12/05/2023
F3e2 inlet water temp fault sensor open and F8e1 long fill error codes. Tested unit in diagnostics and the the cold water valve is humming but now water is coming through. The temp sensor has also failed open. Temp sensor is part of the water inlet valve assembly. Unit will need new water inlet valve assembly to repair.
Petersen
Ankeny, Iowa
12/06/2023
Very satisfied with the service experience from start to finish. Great communication from start to finish. Mike had the part needed to fix our appliance so no return needed to finish repair. I definitely will call again when I have an appliance needing repair.
Overall Experience
JimC
Johnston, Iowa
12/05/2023
On time, quick service, fixed what other appliance repair shops couldnt.
Overall Experience
Mike Speight
Clive, Iowa
12/05/2023
Knowledgeable and professional service tech.
Overall Experience
Shelbie
Grimes, Iowa
12/05/2023
Overall Experience
DSMHawkeye
Waukee, Iowa
12/05/2023
Easy to schedule appointment. Tech arrived on time. Solved the problem in 30 minutes. Those are all good. What I didn’t understand really was that if the “service call” was priced at $119 and no new parts were needed, why the final bill was almost $200? I think those kinds of charges need to be explained further. Oh, and this is the only company in DSM that services Samsung ranges. Our appliance was just over 3 years old. Never buying another Samsung.
Overall Experience

Your Hometown Hero in Des Moines, Iowa

Our History

From its humble origins in 1988 operating out of an Omaha home, Hometown Hero Appliance Repair has grown to be one of the Midwest’s most trusted names in appliance repair. To this day, we are a family owned and operated business with local ties to the Des Moines communities we serve, and we plan to keep it that way.