Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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Kelvin

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 300 customer reviews

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABRS/XAA

Near Bellevue, Nebraska 68123

Kelvin

Job Details: 03/17/2026

The customer reported water leaking from the refrigerator. We inspected the unit and identified the leak coming from the filter housing. We installed a bypass to stop the leak, verified there was no longer any water present, and confirmed the refrigerator is operating properly. Job complete. Technician inspected the filter housing and determined it was the source of the water leak. The filter housing bypass was installed and the unit was tested to confirm proper operation with no leakage present.

We serviced a

GE WASHER

Model GFW650SPN2SN

Near Glenwood, Iowa 51534

Kelvin

Job Details: 03/17/2026

The customer's GE washer was stopping mid-cycle and had previously opened during operation, causing water damage. We identified a communication error between the main board and inverter that was preventing the unit from completing its wash cycles. After testing and diagnosis, we recommended replacing both the main and inverter boards. Job complete. During diagnostics, the technician tested the door lock function, observed erratic spin behavior when the door was opened and closed mid-cycle, and determined that main board/inverter communication failure was the root cause of the cycle interruptions.

We serviced a

GE REFRIGERATOR

Model GFE28HSHDSS

Near Bellevue, Nebraska 68005

Kelvin

Job Details: 03/17/2026

The customer reported that their refrigerator wouldn't dispense water when new filters were installed, though water would flow when the bypass was activated. We discovered the filters weren't genuine OEM units with the required chip recognition system, and replaced them with authentic filters. We also educated the customer on how to identify genuine filters versus counterfeit alternatives in the future. Job complete. Technician tested water dispense function with installed filters and bypass mode, confirming non-OEM filters lacked proper chip authentication required by the refrigerator's filter detection system. Original OEM filters were installed to restore normal water dispensing operation.

We serviced a

MAYTAG WASHER

Model SAV3655AWW

Near Omaha, Nebraska 68127

Kelvin

Job Details: 03/17/2026

The customer reported a burning smell and the washer wouldn't spin. We inspected the unit and found the idler pulley was seized. We installed a new idler pulley and verified the unit is now spinning, draining, and operating properly. Job complete. Technician inspected the washer and diagnosed a seized idler pulley. Replaced the idler pulley and performed a visual verification that the unit cycles through spin and drain functions normally.

We serviced a

GE REFRIGERATOR

Model GYE22GYNEFS

Near Omaha, Nebraska 68132

Kelvin

Job Details: 03/17/2026

The customer reported temperature fluctuations in the refrigerator. We inspected the unit and found the sealed system, condenser, and heat transfer operating normally with no refrigerant leaks detected. We recommended monitoring temperatures and ensuring doors remain properly sealed with no obstructions. Job complete. Technician performed pressure testing with low side reading of 0 PSI and high side reading of 81 PSI, visually inspected the condenser coils and sealed system installed two years prior, and confirmed proper heat transfer operation.

Omaha, Nebraska

LG REFRIGERATOR

LMXS28626S

Great service.