BlueStar appliance repair

BlueStar Appliance Repair in Des Moines

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Hometown Hero Appliance Repair is an authorized BlueStar repair service, providing both warranty and out-of-warranty service to the greater Des Moines area.

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Why choose a BlueStar Authorized Service Provider?

BlueStar has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Des Moines customers, BlueStar provides factory training and support to our entire team. In a way, we’re like an extension of the BlueStar brand. 

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Why choose factory certified BlueStar parts and accessories?

Thanks to our appliance parts store, we are the best-stocked appliance repair company in Des Moines, with a full line of factory certified BlueStar parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and, 4 times out of 5, he’ll be able to repair your appliance on the first visit.

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We serviced a
BLUESTAR RANGE/COOKTOP EL
Model RCS304BV2
Near Bondurant, IA 50035
Mike
Job Details: 05/17/2023
Unit tripping the breaker when oven is ran. Inspected and found that the neutral wire to the bake side of the safety valve was shorting to the frame of the range. Adjusted safety valve and wrapped connections with electrical tape ABs now unit is functioning properly. Job complete.
We serviced a
BLUESTAR RANGE/COOKTOP EL
Model RCS304BV2
Near Bondurant, IA 50035
Mike
Job Details: 05/05/2023
"Replaced safety valve and turned gas back on, and checked over safety valve and all connections to it with sniffer and bubbles and have no more leaks. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!"
We serviced a
BLUESTAR RANGE/COOKTOP EL
Model RCS304BV2
Near Bondurant, IA 50035
Mike
Job Details: 04/24/2023
"Customer smelling gas from the front right burner. Did not find any leaks mat front right burner valve or oriface, however I did find that the gas safety valve was leaking from the body of the valve. Tried tightening up the screws on the safety valve to no avail. Ordering new safety valve. Will call to schedule return visit when part arrives. ; ordrng 1 718901 (Safety valve dm), dspstn on spec-tagged invntry: 1 Y201 SNIFFER"
We serviced a
BLUESTAR OVENS GAS
Model BRCS304BV2
Near Des Moines, IA 50311
Mike
Job Details: 10/25/2022
Replaced bad bake igniter.; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
We serviced a
BLUESTAR RANGE/COOKTOP GS
Model RNB304BBSS
Near Adel, IA 50003
Alex
Job Details: 10/18/2022
Customer complaint is that unit is not baking still. Customer requested me not to kick burners on before testing. Checked the amp draw on igniter and Im getting 2.9amps. Unit is not kicking gas on. Waited a few minutes and unit still not kicking gas on but igniter is glowing. Spliced in a new igniter inside unit and tested. New igniter is pulling 3.3 amps. Tested unit again with new igniter and unit take about 45sec to 1 min to ignite. Tested multiple times as recorded below. Quoted customer for new igniter. Customer approved repair. Collected balance. Job complete.; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
Bondurant, Iowa
05/09/2023
Overall Experience
Jake
Adel, Iowa
10/19/2022
Alex did a great job.
Overall Experience
West Des Moines, Iowa
07/22/2022
Overall Experience