Name: Hometown Hero Appliance Repair - Des Moines
Address: 3940 NW Urbandale Dr, Urbandale, Iowa, 50233, United States
Telephone: 515-393-4400

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Expert Laundry Appliance Service for Home Dryer and Washer Repair

Are your laundry units not working right or straight up broken? Hometown Hero Appliance Repair provides the best washer and dryer repair in Des Moines, and for that excellence we are authorized to service almost all high-end laundry appliance brands. Schedule today and see for yourself why we are Des Moines’ appliance repair company of choice.

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A few of the top washer and dryer brands we service:

See list of all washers and dryers serviced.

*Symptoms that your washer* needs repair:**	*Symptoms that your dryer* needs repair:**
Poor wash performance Noisy during the spin cycle Sounds like something rattling during operation Moving around on the floor Leaking water Giving an error code	Taking a long time to dry (this can also be a sign that you need a dryer vent cleaning) Scraping or squeaking noise when the dryer is running Burning smell or unit seems hot to the touch Rattling noise or sounds like something is loose Brown or black marks on clothing Something just isn’t right and you know you need appliance repair

Why it’s important to have your laundry appliances serviced periodically:

Dirty or poorly performing washers mean dirty clothes! If your agitator isn’t working, the clothes aren’t getting clean.
Little problems become big problems when ignored. Allowing the unit to operate dirty is taxing on all the components of the appliance, resulting in longer runs times on dryers, and components failing earlier.

Hometown Hero Appliance Repair has the tools, the expertise, and the parts to help you keep your appliances running smoothly. Our expert technicians will evaluate your washer or dryer and let you know if changes are needed. If you’re not sure if you need service, call us at (515) 393-4400 and speak to one of our expert technicians for advice.

Factory Authorizations for Repairs Under Warranty

To have the manufacturer of your laundry unit cover any repairs made while the appliance is under warranty, many require that you use a service company that they have authorized. These authorizations tell you two things: (1) we are experts on servicing that brand, and (2) the manufacturer knows this and trusts us with their washers and dryers. We are proudly authorized to provide:

We are also trained experts at Maytag Repair and Whirlpool Repair, as well as Amana, Danby, Fisher and Paykel, and Roper washers and dryers. Really, our technicians have such a deep understanding of the technology, there is no laundry appliance brand or model they can’t diagnose and fix.

Call (515) 393-4400 or schedule online for laundry appliance service or repair anywhere in the Des Moines metro area.

We serviced a

FRIGIDAIRE WASHER

Model FAFW3511KW0

Near West Des Moines, IA 50265

David M.

Job Details: 12/05/2023

Unit has e41 error for door latch. Door is latching so main board is not receiving signal back from the door switch.; ordrng 1 131763256 (Door latch) and 1 137006060 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Ankeny, IA 50021

Mike

Job Details: 12/05/2023

F3e2 inlet water temp fault sensor open and F8e1 long fill error codes. Tested unit in diagnostics and the the cold water valve is humming but now water is coming through. The temp sensor has also failed open. Temp sensor is part of the water inlet valve assembly. Unit will need new water inlet valve assembly to repair.

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Johnston, IA 50131

Mike

Job Details: 12/05/2023

Dc97-16350uCustomer keeps getting a U6 error at the spin cycle. Unit keeps going out balance. Checked dampers and they are very bouncy and should not be and this is causing the unit to go out of balance. Unit would need 4 dampers to repair.

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Pleasant Hill, IA 50327

Dillon

Job Details: 12/05/2023

"Customer showed me a video of the noise, it appears that the gearcase is what is grinding, will return with parts ; ordrng 1 Dc93-00309d (Motor dsm) and 1 Dc97-18439b (Clutch dsm)"

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US

Near Norwalk, IA 50211

Alex

Job Details: 12/04/2023

Customer compliant is that unit has black floating debris in washer. Customer has cleaned unit 10-12 over the last 3 years. Customer is not using fabric softener but was previously using tide with fabric softener. Suggested washer magic to customer and to run cleaning cycles back to back to eliminate buildup in washer. Customer should follow directions on bottle and repeat cycles back to back until last of bottle is used up. This will prevent any remaining debris from solidifying against the side of the tub. Collected fee. Job complete.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP and 1 WX10X312 WASHER MAGIC 12 FL OZ

Plugged

Grimes, Iowa

12/05/2023

Michael was fantastic! My wife couldn’t wait to tell me about her experience with Hometown Heroes! The scheduling process was smooth start to finish.

Overall Experience

Jon

Des Moines, Iowa

12/05/2023

Overall Experience

Dillon

Johnston, Iowa

11/23/2023

Dillon was an awesome repair Tech. He was polite, and shared information well, and was clear with service expectations.

Overall Experience

Kevin

Indianola, Iowa

11/22/2023

He was very polite and does great work. I don’t would highly recommend. If I have any other appliance issues I will definitely call him.

Overall Experience

Johnston, Iowa

11/22/2023

David was great! Arrived timely and explained everything. Great experience!

Overall Experience