Kenmore Appliance Repair Des Moines

Kenmore Appliance Repair in Des Moines

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Hometown Hero Appliance Repair is an authorized Kenmore repair service, providing both warranty and out-of-warranty service to the greater Des Moines area.

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Why choose a Kenmore Authorized Service Provider?

Kenmore has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Des Moines customers, Kenmore provides factory training and support to our entire team. In a way, we’re like an extension of the Kenmore brand. 

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Why choose manufacturer-approved Kenmore parts and accessories?

Thanks to our appliance parts store, we are the best-stocked appliance repair company in Des Moines, with a full line of manufacturer-approved Kenmore parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and, 4 times out of 5, he’ll be able to repair your appliance on the first visit.

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We serviced a
KENMORE DRYER
Model 110.858614
Near Des Moines, IA 50314
Kris
Job Details: 05/25/2023
Complaint of no power to the unit found the user interface is bad part is NLA done ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 REPAIR-DYR
We serviced a
KENMORE FREEZER
Model 795.7248341
Near Des Moines, IA 50312
Jose
Job Details: 05/25/2023
"Customer was promised a ss tech with parts in hand to fix issue today, customer did not want to pay due to not having parts in hand and not having a sealed system tech come out. Was kicked out of the house cause he had to be somewhere at 12pm. Spoke to David K regarding isssue. No payment collected unless he spoke to someone over the phone or a ss came and fixed his issue today."
We serviced a
KENMORE WASHER
Model DM PSEUDO NO
Near West Des Moines, IA 50266
David M.
Job Details: 05/24/2023
Washer did not need any preventive maintenance ; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ
We serviced a
KENMORE REFRIGERATOR
Model 795.78312.801
Near Pleasant Hill, IA 50327
Alex
Job Details: 05/17/2023
"Customer compliant is that unit is no longer cooling. Checked temps inside unit and got 73 in ff and fz. There is no frost pattern on unit. Unit will need ss repair. Quoted customer for ss repair consisting of compressor, drier and evap cover."
We serviced a
KENMORE WASHER
Model 110.2513241
Near Des Moines, IA 50313
Mike
Job Details: 05/08/2023
"Customers complaint is that unit will not power on or start a cycle. When I arrived I was able to get unit to power on and start a cycle. Unit filled and began to agitate. I cancelled cycle and it drained properly. Put unit into diagnostics and there were no stored error codes. Ran unit through diagnostic tests and everything is performing properly. Exited diagnostics and started a cycle again with no issues. Cannot replicate issue at this time but if issue does return it is more than likely a main control board problem.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10913953 ACTUATOR , and 1 W11307244 LID LOCK LATCH ASM 3 WIRE"
Dr. Wade
West Des Moines, Iowa
05/25/2023
Very professional. Discussed options for achieving my goals and backup in case the repair did not totally fix the problem!
Overall Experience
C
Ames, Iowa
04/24/2023
Overall Experience
Richard Kennedy
West Des Moines, Iowa
04/11/2023
Great job, on time very careful to keep work area clean and put on indoor shoe covers. Mike also kept us informed, answering all questions. We will keep use them again and gladly refer them to our family and friends A+ Company!!!
Overall Experience
Ankeny, Iowa
03/28/2023
Great guy, great work, great service! Our problem is gone!
Overall Experience
Tracy
Waukee, Iowa
01/26/2023
Overall Experience