We serviced a
GE REFRIGERATOR
Model PFHS6TGZBESS
Near Omaha, NE 68116
Shannon
Job Details: 05/20/2025
Ice cube stuck on fan blade from ice bucket test ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF26XAEWP/XAA
Near Gretna, NE 68028
Koby
Job Details: 05/20/2025
"Customer states that unit is leaking under the crisper drawers. Inspected unit and found that drain is backing up in unit, recommend installation of water leakage kit to resolve issue. ; used 1 DA82-01415A (Water Leakage Kit) from stock"
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FMOS1846BBA
Near Glenwood, IA 51534
Cole
Job Details: 05/20/2025
Return with parts. Installed new board.
We serviced a
KENMORE W/D COMBO (H)
Model 417.98862890
Near Omaha, NE 68132
Mark F
Job Details: 05/20/2025
"Customer states washer doesnt fill and dryer doesnt tumble. Found shut off valves at the house shut off. Turned water on. Washer operating properly. Dryer drum doesnt spin. Isolated parts. Idler spins freely. Blower wheel not obstructed. Motor seized. Will need new motor.; ordrng 1 5303937189 (Motor) and 1 131476300 (Blower) and 1 5303281153 (Rear bearing), dspstn on spec-tagged invntry: 1 134511600 V-BELT"
We serviced a
LG RANGE ELEC
Model LREL6323S.FSTLLGA
Near Bellevue, NE 68123
Cole
Job Details: 05/20/2025
Customer states burners arent turning on. Will need new wire harness with new switches. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF90F29AECRAA
Near Lincoln, NE 68516
Derek F
Job Details: 05/20/2025
Upon inspection the refrigerators auto door had not been fully opening. The unit is not level on the showroom floor which causes the doors to not fully open. The unit would be leveled when installed. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF6
Near Overland Park, KS 66213
Eric
Job Details: 05/20/2025
"Customer states unit will sometimes get up to 55 degrees tested found unit cooling normally in freezer no issues, tested damper with evap fan on high with damper showing open aurflow is extremly minimul and with damper closed theres no airflow. Unit needs new damper. customer isn't using water on fridge, model doesn't dispense water and there is no ice maker installed also never had an air filter installed. Needed help with resetting both. Quoted repair customer accept ordered part and rescheduled ; ordrng 1 5304510254 (Air tower)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Overland Park, KS 66214
Chance
Job Details: 05/20/2025
Customer states unit has made ice on and off since we were here on initial visit. Replaced fill tube heater on unit.Please allow unit 24 hours to fill ice bin. Job complete.
We serviced a
LG REFRIGERATOR
Model LDC24370ST
Near Omaha, NE 68122
Travis
Job Details: 05/20/2025
Returned with parts. Confirmed sealed system failure. Tapped system. Running pressures are 42 and 46 showing inefficient compressor. Equalized system at 43 psi indicating full charge of refrigerant in system and no leak. Reclaimed refrigerant. Removed high side hose and oil poured out. Reconnected hose. Removed discharge line from compressor. Pushed nitrogen through condenser until no more oil was coming out. Installed new compressor and filter drier. Pressurized with nitrogen and leak checked joints. None found. Vacuumed and recharged unit. Let run for about 5 minutes and then purged. More oil is coming out. Repeated process about 5 more times until no more oil is present. Vacuumed and recharged unit again. Watched as full frost pattern appeared on evaporator Pressures settled at 6 and 79. Advised customer to monitor for a few days before putting items in due to level of contamination in system.
We serviced a
LG REFRIGERATOR
Model LRSDS2706D
Near Lincoln, NE 68522
Ali
Job Details: 05/20/2025
Tech was assigned as a helper;
We serviced a
LG REFRIGERATOR
Model LSXC22486D
Near Gretna, NE 68028
Travis
Job Details: 05/19/2025
Replaced compressor and drier. Unit is now operating properly. Allow 24 hours for temps to regulate.
We serviced a
GE OVENS GAS
Model PHB911SEJ4SS
Near Papillion, NE 68133
Lucas
Job Details: 05/19/2025
"Customer states broiler is not igniting burner. Pulling 3.0 amps, should be 3.3+. Unit will need a new igniter installed. ; ordrng 1 5303935066 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Johnston, IA 50131
Rory
Job Details: 05/19/2025
Installed new drain pump unit now operating properly.
We serviced a
LG REFRIGERATOR
Model LFXS30726S
Near Ralston, NE 68127
Jacob
Job Details: 05/19/2025
Customer states unit is not cooling properly. Unit will need a new defrost sensor and fan motor.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near West Des Moines, IA 50266
Brian
Job Details: 05/19/2025
"Customer states they can not get the filter to seat appropriately, and the freezer isnt closing all the way. Found the water pressure too high not allowing the filter to seat all the way. Lowered the water pressure and unit works appropriately. Found a sheet of ice on the freezer floor preventing the freezer door from closing. Unclogged the drain and removed the ice sheet from the freezer floor. Cleaned the condenser coil. Door shuts as designed. Job complete."
We serviced a
SPEED QUEEN WASHER
Model ADG4BRGS117TW01
Near Omaha, NE 68154
Shannon
Job Details: 05/19/2025
Inspect unit has wire issue customer informed tech has 5 year warranty parts and labor .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF1
Near Omaha, NE 68134
Shannon
Job Details: 05/19/2025
Arrived at unit evap fan running compresser and condenser fan motor not running when out into defrost mode compresser and condenser fan motor come on and run called tech line recommend replacing main board again as well as 5304512769 and 5304512624 part number installed does not show it fits this model
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR
Near Omaha, NE 68116
Shannon
Job Details: 05/19/2025
Unit has icemkerr failure also bucket has a hole in it and cracked missing plastic pieces on bucket would recommend icemaker kit and bucket for repair da82-02675a and da98-14474c; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER
We serviced a
SAMSUNG WASHER
Model WA48H7400AW/A2
Near Omaha, NE 68130
Koby
Job Details: 05/19/2025
Customer states unit is not draining properly. Inspected unit and found that drain pump has failed. Recommend replacement of drain pump.
We serviced a
SAMSUNG RANGE GAS
Model NX60A6511SS/AA
Near Council Bluffs, IA 51503
Mark F
Job Details: 05/19/2025
Customer states unit doesnt bake. 120v to igniter. Needs new. Replaced. Unit operating properly.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS171TW01
Near Council Bluffs, IA 51503
Mark F
Job Details: 05/19/2025
Customer states unit will intermittently pop the breaker. Can make full load then trip breaker at start of second load. Spun timer several times. No loss of power. Did observe intermittent abnormal noise from timers. Ran unit on several cycles whiles periodically opening the door and restarting. Tested wires to heater. No grounded wires. Temp range maintained 120-145. No lose connections. No current defects found.
We serviced a
KENMORE MICROWAVE OVEN
Model 790.80333310
Near Des Moines, IA 50311
Anthony
Job Details: 05/19/2025
Customer stated that unit is having issues with not powering on. Found tube fuse to filter board open.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW/AA
Near Lincoln, NE 68505
Derek F
Job Details: 05/19/2025
Upon inspection the ice maker had frozen up and stopped producing ice. I first pulled the ice bin and found multiple cubes stuck next to the ice maker. There is also ice build up at the back of the ice maker. I will return with silicone and a ice maker to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 DD81-04511A (Silicone) and 1 DA97-15217D (IM)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Omaha, NE 68117
Jacob
Job Details: 05/19/2025
Customer states ice is stuck in the bucket. Installed new ice bucket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV04
Near Lincoln, NE 68506
Bryce
Job Details: 05/19/2025
Customer states that from delivery date unit has not started or cooled upon inspection verified complaint noticed that the compressor is not kicking on went ahead and got the inverter and the main board went ahead and put both in compressor seemed to fire right up with no issues unit is now cooling please allow 24 to 48 hours to reach optimal temperatures and potentially 72 hours for icejob complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW
Near Bennet, NE 68317
Bryce
Job Details: 05/19/2025
Customer states unit is not working correctly upon inspection turned cold control. Just a little bit unit fired dried up. Went ahead and replaced unit with new cold control. Unit is now starting and stopping as it is supposed to job complete
We serviced a
MAYTAG DRYER
Model MEDE500VW2
Near Martell, NE 68404
Ali
Job Details: 05/19/2025
Installed the new blower wheel and drive assembly kit. Ran timed dry high heat and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DAX9N
Near Omaha, NE 68130
Koby
Job Details: 05/19/2025
Customer states that unit is leaking. Inspected unit and found that spray arm is cracked and is spraying water into the air duct and the water is leaking through. Recommend replacement of spray arm. Ordering part and scheduled return. ; ordrng 1 515617 (Spray arm)
We serviced a
SAMSUNG DISHWASHER
Model DW80B7071US/AA
Near Council Bluffs, IA 51501
Mark F
Job Details: 05/19/2025
Customer states unit doesnt power on. Control ui hot to touch. Replaced ui. Unit powered on. Ran hassOQC. Unit passed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Omaha, NE 68106
Lucas
Job Details: 05/19/2025
Customer states freezer handle is broken. Unit will need new mounting screw to reassemble handle. Quoted customer $292.89 for repair. Customer approved. Scheduled return for Thursday. ; ordrng 1 DA61-11161A (Freezer handle screw)
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF1B
Near Omaha, NE 68132
Mike F
Job Details: 05/19/2025
Customer states unit is tripping breaker. Found burnt wire on terminal block.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Omaha, NE 68107
Jacob
Job Details: 05/19/2025
Customer states unit is not working properly. Unit will need stand pipe cleared out so water doesnt get on the control board.
We serviced a
LG REFRIGERATOR
Model LFXS26596S
Near Kansas City, MO 64134
Eric
Job Details: 05/19/2025
Customer states error code showed up once but since then hasn't came back unit cooling
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Ashland, NE 68003
Bryce
Job Details: 05/19/2025
Customer states bottom icemaker is not working and constantly making a clicking sound upon inspection verified complaint went ahead and swapped out. Bottom icemaker tested unit is now operating as it should with the upper icemaker went ahead and remove the hard water buildup that is up top with the nozzle put the unit back in cycled it make sure no water dripped as well as turning the unit down. Unit was set to 43 went ahead and turn it down to 36 to help with the temperatures Job complete
We serviced a
KENMORE WASHER
Model 796.41392.511
Near Omaha, NE 68135
Koby
Job Details: 05/19/2025
Customer states that unit is not draining. Inspected unit and found that drain pump has failed. Recommend replacement of drain pump.
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV4203WW/2
Near Omaha, NE 68122
Lucas
Job Details: 05/19/2025
"Customer states microwave is not peppering on anymore. Checked outlet for power. Unit is getting 120v. Disassembled control panel and tested for voltage to board. Display is getting120v but not working, unit will need a new control installed."
We serviced a
GE CAFE REFRIGERATOR
Model CFE28TSHESS
Near Lenexa, KS 66220
Chris
Job Details: 05/19/2025
Customer states unit is not cooling properly. Unit needs new condenser fan.; ordrng 1 WR60X23363 (Condenser fan (kc))
We serviced a
JENNAIR (H) REFRIGERATOR
Model JFX2597AEP2
Near Lincoln, NE 68523
Ali
Job Details: 05/19/2025
During inspection I manually cycled the ice maker and it would not cycle. Unit had a bad ice maker assembly. Installed the new assembly and unit cycled/filled properly. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG WASHER
Model WM3400CW
Near Raymond, NE 68428
Derek F
Job Details: 05/19/2025
Upon inspection the washer is filling even while off. I confirmed one of the inlet valves has failed. I then removed the top and found the cold valve has failed. I will return with a new cold valve to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 5221ER1003M (Inlet)
We serviced a
SAMSUNG REFRIGERATOR
Model RS23A500ASR/AA
Near West Des Moines, IA 50265
Ky
Job Details: 05/19/2025
Replaced filter and pulled unit using floor protection so customer could clean.
We serviced a
KENMORE REFRIGERATOR
Model 795.74283.412
Near Overland Park, KS 66213
Chance
Job Details: 05/19/2025
Customer states unit is making loud humming and grinding noise. Found ice blocking fan and fan motor very hot. Replaced fan assembly and melted all ice causing issue. Defrost sensor was not covered in ice. Please allow 24 hours for freezer to cool back to proper temps. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25QSWHSS
Near Omaha, NE 68104
Mark F
Job Details: 05/19/2025
"Customer states unit stopped cooling. Lights are on, no fans or compressor. Found faulty control board. Called landlord. Landlord needs to speak with property owner."
We serviced a
ZLINE (H) REFRIGERATOR
Model RFM-36/RFM-36-BS
Near Prairie Village, KS 66208
Chance
Job Details: 05/19/2025
Customer states unit is freezing water in the bottom of freezer section. Also has ice build up around evap and around defrost sensor. Unit will need new defrost sensor as well as drain cleaning. Follow up tbd by office based on part availability and arrival.
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model SCN60PA-1SU
Near Prairie Village, KS 66208
Chris
Job Details: 05/19/2025
"Customer states unit is not making ice. Unit needs new inlet valve, water level sensor and cleaning.; ordrng 1 A40664-001 (RESERVOIR ASSEMBLY(kc)) and 1 A40666-001 (Water level sensor (kc)), dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Kansas City, MO 64124
Austin R
Job Details: 05/19/2025
"Showed back up to clear out suds from the tub, customer states rhat it wouldn't fill work water again, and pump was just running and no water would leave, found that units just over suddsing."
We serviced a
SAMSUNG DRYER
Model DV405ETPAWR/AA
Near Leavenworth, KS 66048
Eric
Job Details: 05/19/2025
Customer states unit won't run tested found belt broken quoted repair customer accept replaced parts and unit is now working.; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2022AS1
Near Roeland Park, KS 66205
Chance
Job Details: 05/19/2025
"Customer states unit is not cooling. Inspected unit and found defrost timer seized. Replaced timer on unit tested unit, unit is functioning properly njob complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INMS02
Near Omaha, NE 68154
Lucas
Job Details: 05/19/2025
Customer states fridge is making a clicking on and off noise like a fan is failing. Pulled
We serviced a
LG REFRIGERATOR
Model LRBN20512WW
Near Omaha, NE 68104
Mark F
Job Details: 05/19/2025
Returned with parts. Installed. Pressured system to 105psi. Pressures held. No bubbles. Vacuumed to 800 microns. Charged with 4.2oz of r134a. Final pressures -8 and 94. Please allow 24 hours to cool.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/19/2025
Ran hass filled rinse aid and let run all passed sent report called tech line need to run hot water at sink before use and use sanitize button on console for better drying has a hidden element not a visible element like previous models
We serviced a
ZEPHYR RANGEHOOD
Model RH00130CS
Near Bennington, NE 68007
Mike F
Job Details: 05/19/2025
Return wirh parts. Installed new fan motor. No squealing and unit is pulling out air.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Omaha, NE 68106
Lucas
Job Details: 05/19/2025
"Customer states washer will not advance past sensing part of cycle. Put unit into service mode and no errors present. Ran automatic test. Door locks, valves work, drain pump works. Drive motor is humming loudly when getting power. Not spinning at all. Basket/agitator spin freely and shifter working properly. Unit will need a new drive motor."
We serviced a
GE ICEMAKERS U/C(H)
Model ZDI15CBBJ
Near Bennington, NE 68007
Travis
Job Details: 05/19/2025
Customer states unit not producing. Found water supply valve not on all the way causing it to run out of water. Turned on. Made 2 good batches. Ran cleaning cycle.
We serviced a
SUB ZERO (H) ICEMAKERS U/C(H)
Model UC-15I
Near Bennington, NE 68007
Travis
Job Details: 05/19/2025
Customer states unit is not producing. Ran unit. Found cubes are hollow though unit has plenty of water. Adjusted cycle time to add 3 minutes. Ice now producing properly. Ran cleaning cycle.
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model SCN60GA-1SS
Near Bennington, NE 68007
Travis
Job Details: 05/19/2025
Machine working properly. Ran cleaner through it.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Norwalk, IA 50211
Ky
Job Details: 05/19/2025
Recommend inner door panel due to door seal bad
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF8SS
Near Kansas City, MO 64106
Austin R
Job Details: 05/19/2025
"On arrival found that unit was intermittently pulling way over 15 amps, it seemed to be about every 4th heat. Unit will need a new transformer ordering for repair on unit. ; ordrng 1 WB27X37960 (Transformer(kc)), dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,20AMP"
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF8SS
Near Kansas City, MO 64106
Austin R
Job Details: 05/19/2025
"On arrival found that unit was intermittently pulling way over 15 amps, it seemed to be about every 4th heat. Unit will need a new transformer ordering for repair on unit. ; ordrng 1 WB27X37960 (Transformer(kc)), dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,20AMP"
We serviced a
? ALL OTHER
Model n/a
Near Gretna, NE 68028
Travis
Job Details: 05/19/2025
Cleaned dryer vent
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Lenexa, KS 66220
Austin R
Job Details: 05/19/2025
"Customer states that units not producing ice properly or fast enough, found that unit had a c39 error for icemaker communication issues repalced and tested units good to go.; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR and 1 DD81-04511A RTV"
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US/AA
Near Lenexa, KS 66220
Austin R
Job Details: 05/19/2025
"Wasnt able to find leak on unit, tested unit multiple times and unit passed everytime didn't find a bad valve or a leak under the dw. Spray arms are good as well units good to go"
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model BI-48S/S/PH
Near Lincoln, NE 68520
Ali
Job Details: 05/19/2025
Installed the new led light kit. Lights are now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA
Near Norwalk, IA 50211
Mike
Job Details: 05/19/2025
Waiting in Samsung ticket.; saved tckt
We serviced a
LG WASHER
Model WM3900HBA
Near Omaha, NE 68132
Mark F
Job Details: 05/19/2025
Returned with part from previous diagnosis. Confirmed diagnosis. Changed drain pump. Entered diagnostics. Filled and drained 3 times. Unit drained. Unit operating properly.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/02
Near Lincoln, NE 68504
Ali
Job Details: 05/19/2025
During inspection the compressor was running. Unit has a bad compressor. Customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 5421JJ1001R EVAP
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Waukee, IA 50263
Rory
Job Details: 05/19/2025
Technician recommended replacement of lid and hinge springs
We serviced a
MIELE (H) DISHWASHER
Model G6745SCU
Near Lincoln, NE 68516
Ali
Job Details: 05/19/2025
During inspection I confirmed there was a proper high loop. Cleaned out the drain filter and ran a cycle. Confirmed the unit filled and drain properly. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER
We serviced a
WHIRLPOOL STACK W/D (H)
Model WGT4027HW1
Near Clive, IA 50325
Brian
Job Details: 05/19/2025
Customer states unit is heating when its not in use. Found melted wiring causing a short to ignite the burner. Repaired wiring. Job complete.
We serviced a
SAMSUNG DRYER
Model DVE47CG3500VA3
Near Des Moines, IA 50321
Anthony
Job Details: 05/19/2025
"Customer stated that unit is displaying error HC and will no longer operate. Found drive belt fell off idler wheel pulley. Verified components are still operational & resolved belt issues.; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC32-00007A THERMISTOR , 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
LG REFRIGERATOR
Model LRDCS2603S.ASTCNA0
Near Des Moines, IA 50313
Mike
Job Details: 05/19/2025
"Replaced compressor and filter drier. Updated software. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76521401 EVAP , and 1 TCA37071511 COMPRESSOR"
We serviced a
LG WASHER
Model WT5170HW
Near Kansas City, MO 64154
Eric
Job Details: 05/19/2025
Customer states bleach drawer doesn't drain found valve barely adding water to drawer causing siphon effect to be minimal. Not draining out completely. Quoted repair customer declined
We serviced a
LG OVENS ELECTRIC
Model LDE4413ST/00
Near Bennington, NE 68007
Shannon
Job Details: 05/19/2025
Inspect unit door switches test within range relay on board sticking tried tapping to get to go off could not got lights to shut off unplugged light harness would recommend relay board with switch assy for repair customer to think about repair
We serviced a
SAMSUNG REFRIGERATOR
Model Rf28r7351sg/aa
Near Lincoln, NE 68502
Ali
Job Details: 05/19/2025
During inspection the ice room was frozen over. Unit will need the ice maker update done. Customer is going to contact Samsung for possible warranty coverage.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR
We serviced a
DACOR (H) RANGEHOOD
Model RV36A
Near Omaha, NE 68106
Mike F
Job Details: 05/19/2025
Tech was assigned as a helper;
We serviced a
DACOR (H) RANGEHOOD
Model RV36A
Near Omaha, NE 68106
Travis
Job Details: 05/19/2025
Replaced main and ui. Unit is now operating properly.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Omaha, NE 68118
Mike F
Job Details: 05/19/2025
"Customer states unit is not heating. Confirmed 240v at wall. Disassembled unit, found open heating element. Quoted for new element. ; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Bennington, NE 68007
Mike F
Job Details: 05/19/2025
"Customer states whole unit not cooling. 3 blink error on control. Unit still under 5 year system warranry. Replaced compressor and drier. Pressurized with nitrogen let unit hold pressure, used bubbled and tested connections, no leaks. Vacuumed system sub 900 microns then recharged with 2.65oz of r600.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W
Near West Des Moines, IA 50265
Brian
Job Details: 05/19/2025
Customer states unit is squeaking. Found the tensioner squeaky after a little bit of use. New tensioner needed. Job complete. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
SAMSUNG WASHER
Model WD53DBA900HZA1
Near Chicago Precinct, NE 68022
Koby
Job Details: 05/19/2025
Customer states that unit is leaking and getting an error for it failing to rinse the condenser. Inspected unit and found that unit is leaking from the hose leading to the cleaning nozzle. Called technical support and documented findings. Technical support will submit for review. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25C5551SR/AA
Near Ankeny, IA 50021
Anthony
Job Details: 05/19/2025
Customer stated that unit has frost building up on top of freezer compartment near ice makers. Replaced door gasket to resolve issues.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Papillion, NE 68046
Jacob
Job Details: 05/19/2025
Customer states unit is dead. Unit will need a new main board.
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Lincoln, NE 68526
Ali
Job Details: 05/19/2025
During inspection the compressor was locked up. Unit would need a new system rebuild.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
?SAMSUNG WASHER
Model WF42H5200AW/A2
Near Omaha, NE 68164
Shannon
Job Details: 05/19/2025
Arrive at unit has 4 inch water catcher base under unit is full of water replace door boot test ok excess water will evaporate
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6111SS/AA
Near Windsor Heights, IA 50324
Rory
Job Details: 05/19/2025
Replaced cooktop for cosmetic damage
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Windsor Heights, IA 50324
Rory
Job Details: 05/19/2025
Placed door for cosmetic damage
We serviced a
SAMSUNG REFRIG SAM-IM
Model RF28R7201SG/AA
Near Wahoo, NE 68066
Bryce
Job Details: 05/19/2025
Customer states icemaker is frozen and not coming out upon inspection. Verified complaint could not get bucket out went ahead and had to break bucket to get icemaker out put in new ice bucket auger motor and ice maker as well as sealed the room with our TV unit is now good to go Also tested major icemaker filled job complete ; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEQ
Near Omaha, NE 68154
Lucas
Job Details: 05/19/2025
"Customer states freezer is leaking, disassembled evap panel and found sealed system leak."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Omaha, NE 68130
Koby
Job Details: 05/19/2025
Customer states that unit will not power on. Found that door latch has failed. Recommend replacement of door latch.
We serviced a
FISHER PAYKEL(H) RANGE ELEC
Model 0R30SDI6X1
Near Blair, NE 68008
Travis
Job Details: 05/19/2025
Customer states unit is giving code again after having worked 2 times. Inspected. Found cooling fans dont come on and then code appears. Measured 120 vac to fans. Replaced cooling fans. Unit is now operating properly.
We serviced a
DCS (H) RANGE GAS
Model RGT484GG-N
Near Leavenworth, KS 66048
Eric
Job Details: 05/19/2025
Replaced broken part that fixed unit always trying to light. (Part warranty) part was replaced previously and broke within 90 days. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Des Moines, IA 50315
Ky
Job Details: 05/19/2025
"Recommend cleaning blower assembly and installing belt, ; dspstn on spec-tagged invntry: 1 279311 IGNITOR,DRY 1 279834 COIL KIT , and 1 4392067 RPR KIT (W10837240 PULLEY"
We serviced a
MIELE (H) REFRIG BLD IN(H)
Model F2461VI
Near Des Moines, IA 50309
Rory
Job Details: 05/19/2025
Returned with part installed new reed switch u
We serviced a
LG DRYER
Model DLEX4000B
Near Omaha, NE 68135
Koby
Job Details: 05/19/2025
"Customer states that dryer door opening needs to be swapped. Swapped door and shortened the vent, unit functions properly. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF5A
Near Lincoln, NE 68508
Bryce
Job Details: 05/19/2025
Customer states unit is tripping the breaker upon inspection. Verified complaint went ahead and switch the breaker initially first getting here upon trying to start the dishwasher. Dishwasher tripped the breaker at the filling cycle tripping the flipping the breaker one more time to try it again noticed that the breaker tripped off at a complete different time. Customer will be seeing if breaker is the issue in contacting electrical
We serviced a
JENNAIR (H) ICEMAKERS U/C(H)
Model JUIFN15HX01
Near Lincoln, NE 68510
Ali
Job Details: 05/19/2025
Removed the old thermistor and installed the new thermistor. Ran the unit in a diagnostic mode and unit was no longer displaying the thermistor error. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
PERLICK (H) WINE COOLER (H)
Model HP24DS-3-3R
Near Urbandale, IA 50323
Mike
Job Details: 05/19/2025
"Replaced both evaporators, and filter drier, and recharged system."
We serviced a
LG DRYER
Model DLEX8600BE.AEBEEUS
Near Urbandale, IA 50323
Brian
Job Details: 05/19/2025
Customer states door fell off the hinge. Found the bottom locking mechanism activated and needed reset. Reset mechanism and door shut as designed. Job complete.
We serviced a
SAMSUNG RANGE GAS
Model NX60A6511SS/AA
Near Polk City, IA 50226
Brian
Job Details: 05/19/2025
Customer states touch display will not react to touch. Found the touch screen faulty. Replaced touch panel and tested for functionality. Unit operates as designed. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Polk City, IA 50226
Brian
Job Details: 05/19/2025
Customer states water will randomly drip out of the dispenser. Found the dispenser tube was not in the correct housing. Reinstalled the dispenser tube into the dispenser housing and tested for functionality. No drips detected. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-14365L FILTER CASE ASSY
We serviced a
ELECTROLUX WASHER
Model EFLS527UIWO
Near Des Moines, IA 50320
Ky
Job Details: 05/19/2025
"Recommend replacing door boot, dispenser housing, dispenser tray, conveyor, and slides."