Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

Call

Text

Schedule

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Omaha, NE 68152

Koby

Job Details: 03/28/2025

"Customer states that unit is noisy and taking a long time to dry. Disassembled and inspected unit and found that the rollers have failed and heating element has burnt out. Recommend replacement of rollers, idler, and belt and replacement of heating element."

We serviced a

GE OVENS ELECTRIC

Model PB911BJ9TS

Near Shawnee, KS 66227

Eric

Job Details: 03/28/2025

Customer states top burner it's hard to push found panel broken on one side needs new panel quoted repair customer declined. Wedged a piece of metal behind panel to get unit to work for know. Educated customer that is not a permanent fix and most likely will happen again. Unit works well as of tech departure

We serviced a

LG DISHWASHER

Model LDPH7972D.ABDESNA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 03/28/2025

Retail with left and right rails install test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6301SR/AA

Near Papillion, NE 68046

Jacob

Job Details: 03/28/2025

Customer states unit ice maker is freezing up and not working. Unit will need new ice maker update.

We serviced a

GE DISHWASHER

Model GDT645SMN3ES

Near Waukee, IA 50263

Anthony

Job Details: 03/28/2025

Customer stated that unit is leaking on bottom near middle of sump assembly. Found unit will need sump kit to resolve issues.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Bennington, NE 68007

Mike F

Job Details: 03/28/2025

Return with parts. Installed lower door sweep. Ran unit to watch for leaks. No leaks found. Payment collected at first trip.

We serviced a

KITCHENAID MICROWAVE OVEN

Model KBHS109SSS06

Near Omaha, NE 68118

Mike F

Job Details: 03/28/2025

Customer states unit is not heating. Found failed magnetron. Quoted to replace. Customer approved. Replaced magnetron and tested. Unit is now heating. Payment collected.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Ankeny, IA 50023

Brian

Job Details: 03/28/2025

Return with parts. Replaced door tested ice route flapper by pouring water down the ice chute. No leaks detected. Job complete.

We serviced a

LG DRYER

Model DLEX8980V

Near Ankeny, IA 50021

Brian

Job Details: 03/28/2025

Customer states that unit doesnt always power on. Fount that the control board wasnt sending power to UI. Replaced control board and tested unit. Dryer operates as designed. Job complete.

We serviced a

HOTPOINT WASHER

Model HTWP1400F2WW

Near Council Bluffs, IA 51503

Mark F

Job Details: 03/28/2025

"Customer states unit would not spin out clothes, and that clothes would be lumped to one side. Set to drain and spin. No response. Twisted timer, unit then spun. Unit made full tub rpm. Set to normal wash and let run. Noticed timer would not engage consistently at set intervals, as well as unit would still run with timer pressed at different setting. Also observed during rinse cycle, water would trickle out, unable to fill tub. Unit would need timer TIMER WH45X22698, VALVE WH13X22720."

We serviced a

LG DRYER

Model DLE7177RM

Near Chicago Precinct, NE 68022

Mike F

Job Details: 03/28/2025

"Customer states unit is still having long dry times and door gasket fell out again. Started unit on timed dry high, temperatures are in normal range, no vent code was given. Disassembled unit, heater ohms in spec. Checked moisture bars, moisture bars are reading, also checked moisture bars from control, moisture bars are reading. Recommend replacing door gasket, quoted part price. ; ordrng 1 4986EL2004A (Gasket), dspstn on spec-tagged invntry: 1 4400EL2001F BELT and 1 4561EL3002A IDLER PULLEY ASSEMBLY"

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME17R7021ES/AA

Near West Des Moines, IA 50266

Anthony

Job Details: 03/28/2025

Customer stated that unit made popping noise and has burn mark on ceiling of cavity. Customer also stated that touch pad wasnt fully responsive. Reseated connection on touch pad to resolve touch pad issue. Tech support recommended using enamel touch up paint.

We serviced a

ZEPHYR RANGEHOOD

Model BVE-E30BS

Near Waukee, IA 50263

Mike

Job Details: 03/28/2025

Unit making a squealing noise from the blower when it is on high. Replaced blower motor and flipped damper around so that it was in the correct position as well. Tested unit on high speed and it is no longer making the noise.

We serviced a

LG REFRIGERATOR

Model LSXS26366S/09

Near Chicago Precinct, NE 68022

Kelvin

Job Details: 03/28/2025

"Customer states units icemaker is leaking water into ice tray, large frozen chunks. Inspected unit, confirmed issue. Found icemaker is cause of issue and will require replacement. Repair approved. Removed original icemaker, installed new. Verified no leaks present, operating properly. Job complete."

We serviced a

LG DISHWASHER

Model LDPH7972D.ABDESNA

Near Council Bluffs, IA 51503

Lucas

Job Details: 03/28/2025

Customer states dishwasher top rack is not rolling smooth. Unit will need new railings. Disassembled rack and installed new railings. Reassembled and tested. Unit is now operating properly.

We serviced a

GE PROFILE MICROWAVE OVEN

Model PEB1590SM2SS

Near Urbandale, IA 50323

Anthony

Job Details: 03/28/2025

Customer stated that unit time is running but no longer rotating or heating. Found unit will need new door switch for primary interlock switch. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

LG OVENS ELECTRIC

Model LREL6323D/01

Near Des Moines, IA 50317

Mike

Job Details: 03/28/2025

Replaced bake element.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Lincoln, NE 68521

Bryce

Job Details: 03/28/2025

Customer states icemaker is freezing up and causing dripping to happen down the dispenser. Noticed the bucket is cracked will be needing a new bucket as well as humidity is in the room so will be replacing the auger motor the icemaker and reseal the room with silicone as well. ; ordrng 1 DA97-14474C (Bucket) and 1 DA97-15217D (Ice maker) and 1 DA97-12540G (Auger)

We serviced a

LG W/D COMBO (H)

Model WM6998HBA.ABLEEUS

Near Bellevue, NE 68147

Jacob

Job Details: 03/28/2025

"Customer states unit is not drying. Installed new knob control, main board and Wi-Fi board."

We serviced a

WHIRLPOOL WASHER

Model WTW5520SQ0

Near Lincoln, NE 68512

Derek F

Job Details: 03/28/2025

I arrived today with the part to complete the repair. I first disassembled the washer and gained access to the pump. I then removed the pump and installed the new one. I then ran a test cycle and the washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/01

Near Windsor Heights, IA 50324

Job Details: 03/28/2025

Unit would need a new door.

We serviced a

GE PROFILE MICROWAVE OVEN

Model PVM9179DK1WW

Near Omaha, NE 68124

Derek

Job Details: 03/28/2025

Inspected microwave and found that the door doesn't latch closed. Spring system inside door is no longer functioning. Removed the door and removed the door choke. Spring mount is broken on the door frame. Tech tried to attach the spring in a different location but latch binds up when slid up or down. Tech looked up replacement door and provided quote to the customer. Customer declined at this time. Job is complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

GE PROFILE DRYER

Model DPSR610EGWT

Near Chicago Precinct, NE 68022

Kelvin

Job Details: 03/28/2025

"Returned with parts. Removed original bearing assembly, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

HOTPOINT WASHER

Model Htw240ask6ws

Near Omaha, NE 68122

Mark F

Job Details: 03/28/2025

"Customer states unit leaks. Filled tub with water. No leaks. When draining, water was backing up out of stand pipe. Customer needs licensed plumber.; dspstn on spec-tagged invntry: 1 WH13X26534 VLV & GSKT ASM"

We serviced a

LG REFRIGERATOR

Model LMXS27626S.ASTCNA0

Near Fremont, NE 68025

Kelvin

Job Details: 03/28/2025

"Customer states unit is not cooling after power outage. Inspected unit, confirmed issue. Compressor, evap and condenser fan are running. Tapped system, pressures are equal indicating an inefficient compressor. Replaced sealed system components. Unit is cooling and operating properly. Covered by manufacturer warranty, Job complete."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Fremont, NE 68025

Kelvin

Job Details: 03/28/2025

"Customer states unit is showing 1fe error code, ice melts in door. Inspected unit, confirmed issue. Unit will require new icemaker fan/evap cover. Replaced cover. Unit is operating properly. Covered by manufacturer warranty, job complete."

We serviced a

LG MICROWAVE OVEN

Model MVEM1825F.BRSELGA

Near Papillion, NE 68133

Cole

Job Details: 03/28/2025

Return with parts. Installed new fuses.; used 1 WPM0805101 (Fuse) from stock

We serviced a

SAMSUNG WASHER

Model WV60M9900AV/A5

Near Indianola, IA 50125

Anthony

Job Details: 03/28/2025

Customer stated that unit appears to no longer spin inner basket during spin phase. Found unit will need replacement inverter board to resolve issues.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7510SR/AA

Near Omaha, NE 68116

Shannon

Job Details: 03/28/2025

Inspect unit customer trying to get concession for ice maker silicone bucket and auger thawed unit today no completed repairs done ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV

We serviced a

LG REFRIGERATOR

Model LRFVC2406D

Near Lincoln, NE 68520

Bryce

Job Details: 03/28/2025

Customer states icemaker is leaking upon inspection. Verified complaint noticed that there was a little bit of hard water buildup towards the Spicket on the icemaker went ahead and cleared off the hard water debris adjusted and also tested did not seem to get any drips. Customer will be trying and seeing if anything freezes up as well.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM

Near Kansas City, MO 64133

Eric

Job Details: 03/28/2025

Customer states freezer section isn't as cold ice cream is getting soft. Ice maker no longer makes ice tested Temps in freezer Temps settle at 29 degrees remove door and shelves found evap cover frozen over cleared ice tested heater has continuity. Tested voltage heater only get 6 volts instead of 120 tested voltage add acu only putting out 10 volts bad board quoted repair customer declined at this time

We serviced a

SAMSUNG OVENS GAS

Model NX58K9500WG

Near Norwalk, IA 50211

Anthony

Job Details: 03/28/2025

Customer stated that many of the burners are no longer igniting when prompted. Found orifices needed cleared and electrodes needed wiped off.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VW

Near Blair, NE 68008

Kelvin

Job Details: 03/28/2025

"Customer states unit is not cooling, lights come on. Inspected unit, confirmed issue. Found defrost timer has failed and will require replacement. Replaced timer unit is operating properly. Covered by manufacturer warranty, job complete."

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Ankeny, IA 50021

Mike

Job Details: 03/28/2025

Unit will nomlrogress through the cycles. Once on delicates the unit filled with very hot water. Checked error codes and hav am hc2 error for water temp over 95*c on delicates cycle. Tested valves in diagnostics and cold bale puts out cold and hot puts out hot. Unit also passed overall check up. Replaced main pcb. Ran overall checkup again and it passed with no issues. Ran a delicates cycle and it filled normally and progressed into agitate.

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA0

Near Overland Park, KS 66221

Chance

Job Details: 03/28/2025

"Customer states unit is not cooling. Determined unit had faulty compressor. Replaced compressor and filter drier on unit. Tested unit, unit was functioning properly and pressures were great. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Ankeny, IA 50023

Mike

Job Details: 03/28/2025

F8e1 long fill error and leaking water. Tested unit on several different cycles and in manual diagnostics and cannot get unit to leak. I can see hard water deposits coming from the dispenser indicating that the leak is coming from there. Spoke with customer and they are putting pods in the dispenser. Likely the undissolved pod packaging is blocking the dispenser up and causing it to leak from the dispenser inturn causing the control to trip the long fill error because most of the water is leaking out the dispenser. Recommend customer put pods in the basket and not the dispenser and to remove and clean dispenser every month or so. No defect found at this time.

We serviced a

LG REFRIGERATOR

Model LT18S2100W.ASWCNA0

Near Omaha, NE 68114

Jacob

Job Details: 03/28/2025

Customer states unit is not freezing. Installed new Evap fan motor.

We serviced a

GE CAFE REFRIGERATOR

Model CWE19SP4NW2

Near Crescent, IA 51526

Lucas

Job Details: 03/28/2025

Pulled unit out using floor protection. Installed new ice maker fill tube assembly. Tested for leaks by cycling ice maker. Unit now operating properly.

We serviced a

LG REFRIGERATOR

Model LRMVS3006S.ASTCNA0

Near Parkville, MO 64152

Eric

Job Details: 03/28/2025

Replaced evap cover error went away checked error codes no codes found. Unit is now good to go

We serviced a

LG REFRIGERATOR

Model LSXS26326B/02

Near Des Moines, IA 50320

Rory

Job Details: 03/28/2025

"Preformed sealed system repair ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74760901 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

LG REFRIGERATOR

Model LRFCS25D3S.ASTCNA0

Near Omaha, NE 68122

Mike F

Job Details: 03/28/2025

"Customer states, unit is not cooling. Found inefficient compressor. Replaced compressor and drier. Pressurized system with 130psi of nitrogen, unit held pressure, no leaks from new connections. Vacuumed system sub 900 microns, recharged with 2.01oz of r600."

We serviced a

LG REFRIGERATOR

Model LRDCS2603S/03

Near Waukee, IA 50263

Rory

Job Details: 03/28/2025

Returned with part installed new filter head assembly

We serviced a

GE REFRIGERATOR

Model GFE24JMKAFES

Near Blair, NE 68008

Kelvin

Job Details: 03/28/2025

"Customer states unit won't make ice unless it's reset. Inspected unit, confirmed issue. Unit will require new icemaker. Repair approved. Replaced icemaker. Unit has no leaks and is operating properly. Dump first batches of ice, use the rest after. Job complete."

We serviced a

ELECTROLUX WASHER

Model EFLS617SIW

Near Omaha, NE 68114

Mike F

Job Details: 03/28/2025

"Return with parts. Installed valve and tested. No leakage found, unit is operating as it should. Remaining balance collected."

We serviced a

BOSCH RANGE GAS

Model HGS255UC/01

Near Omaha, NE 68106

Jacob

Job Details: 03/28/2025

Customer states unit broil is not working properly. Unit will need a new burners tube

We serviced a

FRIGIDAIRE DRYER

Model GLER341AS2

Near Omaha, NE 68134

Mark F

Job Details: 03/28/2025

Returned with parts. Installed motor and blower housing. Tested. Unit operating properly.

We serviced a

GE STACK W/D (H)

Model WSM2700DAWWW

Near Des Moines, IA 50309

Brian

Job Details: 03/28/2025

Customer states dryer is making a loud noise. Found blower wheel not attached to the shaft. Added clamp to blower wheel. Unit operates as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MHWE251YG00

Near Kansas City, MO 64110

Austin R

Job Details: 03/28/2025

"Customer states that units not finishing the cycle, it runs to 1 minute and wont stop. Unit will need a new Main board. Found that board was nla."

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US/AA

Near Olathe, KS 66062

Austin R

Job Details: 03/28/2025

"Customer states that units flap has broken off from front door, replaced full front door assy units good to go."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TW8

Near Omaha, NE 68105

Koby

Job Details: 03/28/2025

Customer states unit is not cooling properly. Inspected unit and found that unit is overloaded but is cooling properly at this time. No defect found. Job complete. ; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL

We serviced a

LG REFRIGERATOR

Model LRFLC2706S.ASTCNA0

Near Ankeny, IA 50021

Job Details: 03/28/2025

Installed mullion and adjusted left side door.

We serviced a

SAMSUNG DRYER

Model DVE52A5500C/A3

Near Lincoln, NE 68516

Derek F

Job Details: 03/28/2025

"I arrived today with the part to complete the repair. I first disconnected power and gained access to the control. I then replaced the main control and control panel. Finally, I reassembled the dryer and ran a test cycle. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

LG REFRIGERATOR

Model LSXS26326S.ASTCNA0

Near Gardner, KS 66030

Travis

Job Details: 03/28/2025

Customer states unit is not cooling. Found pressures are 60 and 77. Inefficient compressor. Replaced compressor and drier. Unit is now operating properly ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Bellevue, NE 68123

Jacob

Job Details: 03/28/2025

Customer states unit start button is not working. Adjusted the control board holder.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Neola, IA 51559

Lucas

Job Details: 03/28/2025

Customer states dishwasher appears to leak from right corner of door near end of cycle. Usually when or soon after draining. Tested unit in diagnostic mode and all components working properly. No leaks found. Drain hose does not have high loop on it and is accumulating debris in it and holding a lot of water. Unit will need a high loop installed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Omaha, NE 68118

Derek

Job Details: 03/28/2025

Customer says that the dishwasher leaked water last weekend after she emptied her fridge's ice bin into the sink. Tech arrived and found unit partially disassembled with the water off. Had customer turn the water back on and tech ran two rinse cycles back to back. No leaking is seen under or around the machine and operations appear trouble free. Looked at plumbing under the sink and found signs of multiple previous leaks. Tech is unable to replicate leaks at this time and finds appliance to be working properly. Job is complete.

We serviced a

GE DISHWASHER

Model GDT655SGJ5BB

Near Omaha, NE 68132

Derek

Job Details: 03/28/2025

Inspected dishwasher and found the user interface faulty. Tried to reset control and control is uncooperative. Provided quote to the customer for the replacement computer and the customer declined due to costs and will replace the machine. Job is complete.

We serviced a

SAMSUNG WASHER

Model WF50R8500AW/US

Near Van Meter, IA 50261

Rory

Job Details: 03/28/2025

Technician recommended back half replacement

We serviced a

SAMSUNG DRYER

Model DVE50R8500W/A3

Near Van Meter, IA 50261

Rory

Job Details: 03/28/2025

No repairs recommended at this time ; dspstn on spec-tagged invntry: 1 WP35001193 TCO DC96-00887C and 1 WP35001247 ELEMENT DC47-00019A

We serviced a

SAMSUNG DRYER

Model DVE52A5500C/A3

Near Urbandale, IA 50323

Job Details: 03/28/2025

"Replaced terminal block and made wire repairs. ; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Lincoln, NE 68516

Bryce

Job Details: 03/28/2025

Customer states unit is leaking upon inspection pulled unit out and turned on water noticed leak is coming from the inlet valve will be needing new inlet and hose to dishwasher customer will be fixing themselves

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4314AS

Near Omaha, NE 68131

Cole

Job Details: 03/28/2025

Customer states unit not going through cycle. Turned water on to unit.

We serviced a

LG REFRIGERATOR

Model LFXS26596S.ASTCNA0

Near Chicago Precinct, NE 68022

Derek

Job Details: 03/28/2025

"Customer is not currently home, but provided technician with a garage code to gain access. Once inside, tech found fridge at 66 degrees and freezer at 58. Compressor sounds audibly failed. Pulled fridge and tapped into the system. Pressures are 14/32 psi while under load, indicating that the compressor has gone inefficient. Removed full charge and replaced the compressor and drier. Recharged with 2.0oz of r600a and monitored pressures for 15 minutes. Pressures have started to stabilize around -7/58 psi. Pushed fridge back into cabinetry and monitored for an additional 15 minutes. Temperatures are now 49 in the fridge and 35 in the freezer. Temperatures are continuing to come down and will require 24 hours for everything to stabilize out. Job is complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPH4316AS0A

Near Bennington, NE 68007

Shannon

Job Details: 03/28/2025

Replace console test ran no leaks test ok

We serviced a

LG REFRIGERATOR

Model LRMVS3006S.ASTCNA0

Near West Des Moines, IA 50266

Brian

Job Details: 03/28/2025

Return with parts. Installed new decal on the upper left door.

We serviced a

LG REFRIGERATOR

Model LRMVS3006D/00

Near Des Moines, IA 50315

Rory

Job Details: 03/28/2025

"Preformed sealed system repair ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76681401 EVAP , and 1 TCA36811409 R600 TCA36811432"

We serviced a

LG REFRIGERATOR

Model LRMXS2806S.ASTCNA1

Near Ankeny, IA 50021

Mike

Job Details: 03/28/2025

"Craft ice maker never made ice in two weeks. Over night it did finally drop one batch. Checked freezer temps and a, 2-5* set at zero but currently not calling for cooling. No error codes present. Cycled ice maker and it kick out partially frozen craft ice. Replaced ice maker and cycled new ice maker and it completed the cycle and filled. Allow up to 48 hours for a batch of craft ice to be produced."

We serviced a

BOSCH DISHWASHER

Model SHV46C13UC/28

Near Lincoln, NE 68526

Ali

Job Details: 03/28/2025

During inspection the customer door panel popped off. Upon further inspection I noticed there was never any lower mounting brackets installed. Hard mounted the lower portion of the door panel and reassembled the unit. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Lincoln, NE 68516

Ali

Job Details: 03/28/2025

During inspection I noticed the water tube was inside the dispenser housing. Dissembled the housing and placed the water tube back into its location. Made sure there was proper water flow. Finally I cycled the ice maker and unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Omaha, NE 68154

Shannon

Job Details: 03/28/2025

Return with parts install test ok ran hass passed sent report; dspstn on spec-tagged invntry: 1 DC97-18439A CLUTCH ASM

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD440MPR/01

Near Shawnee, KS 66217

Austin R

Job Details: 03/28/2025

Customer states units throwing e15. Put unit in quick wash and found that water valve was bad and wouldn't close. Unit was filling till it overfilled and would leak repalced water inlet valve. Units good to go; dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW

We serviced a

LG RANGE GAS

Model LTEL7337D.BBDLLGA

Near Papillion, NE 68046

Cole

Job Details: 03/28/2025

Return with parts. Installed new hot surface indicator.

We serviced a

GE PROFILE DRYER

Model PTD90EBPT1RS

Near Honey Creek, IA 51542

Lucas

Job Details: 03/28/2025

Customer states dryer is taking long time to complete cycle. Disassembled unit and all heating components test good. Unit has eco dry by default. Informed customer that eco extends dry time and runs element less. Suggest running without eco and possibly using time dry if sensor dry is too long. Suggested cleaning out dryer vent. ; dspstn on spec-tagged invntry: 1 WE49X37037 WIRE KIT-HTR

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Omaha, NE 68106

Koby

Job Details: 03/28/2025

Customer states that unit is noisy in spin. Inspected unit and found that transmission has failed. Recommend replacement of gearcase.

We serviced a

GE DISHWASHER

Model n/a

Near Lincoln, NE 68504

Derek F

Job Details: 03/28/2025

Upon inspection the dishwasher was leaking underneath. I first started a cycle and check for leaks in the base. I found the waterline leaking just before the inlet valve. I replaced the line and ran the dishwasher through some test cycles. There were no leaks and the dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; used 1 W10278636RC (Install kit) from stock

We serviced a

LG DRYER

Model DLEX4200W

Near Omaha, NE 68136

Derek

Job Details: 03/28/2025

"Customer states that the d80 error has been occurring at the end of the cycle for a few weeks. Wants dryer inspected to know what needs addressed. Tech started dryer in install mode and unit gives a d80 error. D90 and d95 do not occur. Tech cleaned the lint filter and removed debris from the front blower area. Ran test a second time and d80 occurs again. Looked around dryer and found that the dryer vents onto the roof. Dryer is located on second floor of home limiting access to the exhaust ductwork. Tech went outside home and looked for access point that would allow venting to be reached. Venting is on the opposite side of the roof from the lowest access point- the garage. Pitch of roof is quite steep and climbing harness would likely be required to safely inspect and clean the vent. Vent can be clean to roughly 70% from the inside using a brush kit, but blockage in the the exhaust shoot on the roof can not be successfully cleaned from the inside of the home. Tech explained findings to the customer whom understands technicians concerns and reservations about climbing onto the roof without proper safety items. Customer will contact a dedicated vent cleaning specialist to see what options exist for her. Job is complete. ; dspstn on spec-tagged invntry: 1 5301EL1001S ELEM-DRY 5301EL1001H"

We serviced a

LG W/D COMBO (H)

Model WM6998HBA.ABLEEUS

Near Omaha, NE 68105

Lucas

Job Details: 03/28/2025

"Disassembled front panel of washer and installed new jog dial. Reassembled and tested, unit is now operating properly."

We serviced a

THERMADOR (H) MICROWAVE OVEN

Model MBES /02

Near Bennington, NE 68007

Shannon

Job Details: 03/28/2025

Return with parts remove from opening and install board reinstall and test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Shawnee, KS 66216

Eric

Job Details: 03/28/2025

"Customer states unit drips water in dispenser area dispenser holds the water found ice room freezing up again. Unit now covered by samsung quoted repair customer declined; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-13829C ICE CASE ROUTE , 1 DA97-14504C ICE BCKT , 1 DA97-18859A ICE MAKER , and 1 DD81-04511A RTV"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SR/AA

Near Olathe, KS 66061

Chance

Job Details: 03/28/2025

"Customer states unit has water leaking beneath bottom drawer. Confirmed unit needs a water leakage kit, new evap cover, and defrost sensor. Unit has frozen over at bottom of evap blocking drainage outlet. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12608A COVER-EVAP"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6201SR/AA

Near Lee's Summit, MO 64081

Eric

Job Details: 03/28/2025

"Customer states ice maker doesn't work tested found test button working but ice maker not harvesting quoted repair customer accept replaced ice maker and tested harvested and called for water ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"

We serviced a

GE REFRIGERATOR

Model TBX18JIBQRWW

Near Omaha, NE 68132

Derek

Job Details: 03/28/2025

Customer says that she saw water on her foundation at her rental home when doing yard work the other day. Checked inside and believes that the fridge must be leaking. Tech pulled fridge and found water behind the unit water valve has a pin hole in it and a small amount of water is spraying out. Provided a quote to the customer for a new water valve and new ice maker (as the ice maker stopped working a few months ago). Customer declined. Job is complete.

We serviced a

SAMSUNG WASHER

Model n/a

Near Johnston, IA 50131

Brian

Job Details: 03/28/2025

Customer states dishwasher will not drain. Found blower wheel control board failed. Control board is NLA

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model FCCG30NA

Near Overland Park, KS 66207

Eric

Job Details: 03/27/2025

Customer states unit stopped making ice and now it doesn't turn on tested found bad bin thermostat. Shorted thermostat unit turned on left running for several minutes ice started to form in ice mold. Quoted repair customer accept ordered parts and rescheduled; ordrng 1 11-0619-21 (Bin thermostat)

We serviced a

MAYTAG DRYER

Model MED8630HC1

Near Lincoln, NE 68526

Ali

Job Details: 03/27/2025

Vacuumed all of the lint build and removed the old heating element assembly. Installed the new assembly and ran timed dry high heat. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Kennard, NE 68034

Mike F

Job Details: 03/27/2025

"Customer states leaking from the front. Looked under unit, found evidence of water from door boot or tub. Disassembled front panel, removed door boot, outer tub is not damaged. Unable to find damage to door boot. Inner spin basket has warped spider. Quoted for door boot."

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6711SS/AA

Near Lincoln, NE 68506

Ali

Job Details: 03/27/2025

"Installed the new FR infinite switch assembly, that burner assembly is now operating properly. During the diagnostic test I noticed the FL infinite switch would make an arcing noise. During the test it would cause the burner to stay on high while you had it on a lower setting. Returning with new FL infinite switch.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 DG44-01006C (REGULATOR ENERGY;PER001-12D,15A,D-CUT,DU)"

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DCTW9

Near Omaha, NE 68108

Cole

Job Details: 03/27/2025

Customer states unit bottom drawer not getting water. Installed new water valve.

We serviced a

LG W/D COMBO (H)

Model WM3488HW

Near Omaha, NE 68132

Cole

Job Details: 03/27/2025

Customer states unit is leaking. Realigned drain pump.

We serviced a

SUB ZERO (H) ICEMAKERS U/C(H)

Model UC-151

Near Leawood, KS 66211

Travis

Job Details: 03/27/2025

Tech was assigned as a helper;

We serviced a

SUB ZERO (H) ICEMAKERS U/C(H)

Model UC-151

Near Leawood, KS 66211

Chance

Job Details: 03/27/2025

Customer states there was a drip of water coming through floor. Inspected unit and found drain hose dripping. Fixed issue on unit. Tested unit with multiple cups of water. Dry as a bone. Unit is good to go. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Lincoln, NE 68527

Bryce

Job Details: 03/27/2025

Put a new water reservoir tested to make sure theres no leaks. Unit is working properly job complete.

We serviced a

LG REFRIGERATOR

Model LFXS29626S.ASTCNA0

Near Lee's Summit, MO 64082

Chance

Job Details: 03/27/2025

We serviced a

LG RANGE GAS

Model LSEL6335FE.BRSLLGA

Near Olathe, KS 66062

Austin R

Job Details: 03/27/2025

Customer states that units right front burner won't stay low. Replaced all 5 switches and tested units good to go.; dspstn on spec-tagged invntry: 1 EBF62174907 SWITCH and 1 EBF62174906 SWITCH

We serviced a

FRIGIDAIRE DISHWASHER

Model fgid2466qf6a

Near Gretna, NE 68028

Derek

Job Details: 03/27/2025

"Customer has dishwasher disassembled and uninstalled. Started diahwssher and found the pump inoperable. Removed pump and no debris is present, indicating that the pump has failed. Provided quote for replacement pump and customer declined. Customer has a new range being delivered tomorrow and is considering replacing the dishwasher with the same brand. Job is complete. ; dspstn on spec-tagged invntry: 1 807047901 VALVE INLET DW 3/4"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Bellevue, NE 68123

Cole

Job Details: 03/27/2025

Customer states unit temperatures still off. Will return with lead tech .; schdld next appmnt for 4/2 WED 3-6

We serviced a

LG DISHWASHER

Model LDTH7972S.ASSESNA

Near Urbandale, IA 50322

Anthony

Job Details: 03/27/2025

"Customer states that top rack rails are sticking, left rail is worse than right but both are problematic. Will need to order both rails and return to service unit.; ordrng 1 AHC73575002 (RH Rail)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Omaha, NE 68106

Jacob

Job Details: 03/27/2025

Customer states unit top rack is broken. Installed new adjuster kit.

We serviced a

LG DRYER

Model DLE7400WE

Near Granger, IA 50109

Rory

Job Details: 03/27/2025

Technician recommended replacement of ui control board and main board ; schdld next appmnt for 4/2 WED 8-10

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DCTX7

Near Omaha, NE 68124

Kelvin

Job Details: 03/27/2025

"Customer states units drawers are stuck, will not shut. Inspected unit, confirmed issue. Reseet breaker to reset unt. Drawers slide as they should, and is operating properly will call back if needed. Job complete."