Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA

Near Bellevue, NE 68123

Cole

Job Details: 06/11/2025

Customer states unit is leaking. Will need new filter case assembly.; ordrng 1 DA97-11435A (Filter assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Urbandale, IA 50322

Anthony

Job Details: 06/11/2025

Customer stated that unit no longer appears to have power when trying to operate. Found power cord wires to terminal charred. Recommend wire repair to resolve issues.

We serviced a

GE REFRIGERATOR

Model GYE22GYNCFS

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/11/2025

Customer states unit has bad odor. Found mold growing below deli drawer. Cleaned. Also door handles loose so I tightened them. Reviewed cycle history. Temps are all proper over last 14 days. Unit is operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2FHMXPS03

Near Omaha, NE 68135

Derek

Job Details: 06/11/2025

Arrived at the house and the tenants are not home. Spoke with them through the video doorbell and received a garage code to gain access. Fridge tempersture is 41 degrees and freezer is 11 degrees on arrival. Ice is present on the floor of the freezer and it appears that a clogged condensate line has led to water backing up inside the machine. Disassembled the freezer and confirmed suspicions. Thawed condensate trough and air ducts to remove ice accumulation. Pulled a transparent wrapper from the drain opening and discarded. Poured 10oz of boiling water into the drain and confirmed that water exits into the pan without issue. Reassembled machine and adjusted temperatures to a slightly colder setting to push both zones into their desired ranges. Job is complete.

We serviced a

CRITERION REFRIGERATOR

Model CTMR208WD1W

Near Omaha, NE 68112

Lucas

Job Details: 06/11/2025

Customer states the fridge leaks a bunch of water at least once per day under the unit. Noticed freezer door seal has a small gap on top. Freezer has lots of frost on ceiling. Fresh food seal also has a big gap. Unit will need new door seals. Door seals are discontinued by manufacturer with no substitutions.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Omaha, NE 68136

Derek

Job Details: 06/11/2025

"Customer says that the dryer may not be heating. Is taking 3 or 4 cycles for items to come out dry. Tech started dryer and ran tests. Heat is being generated but the cycling thermostats shut off quickly and stay off for an extended period. Pulled the lint filter and found air pushing out of the dryer, rather than being sucked in. Venting is a 16' long flexible duct that goes from the dryer to the exhaust vent with no rigid piping in the walls. Tech went outside and found no airflow leaving the home. Removed flexible ducting and cleaned it out completely with a rotory brush kit. With venting reinstalled, cycling thermostats are on/off at regular intervals, airflow is sucked into the dryer at the lint filter housing, and airflow leaving home is 17mph. Job is complete."

We serviced a

BOSCH MICROWAVE OVEN

Model HBL8753UC/05

Near Blair, NE 68008

Mike F

Job Details: 06/11/2025

Customer states microwave has no power and oven is not heating. Found loose wire in terminal box. Corrected wire. Payment collected

We serviced a

LG DISHWASHER

Model LDPH7972S.ASSESNA

Near Urbandale, IA 50322

Anthony

Job Details: 06/11/2025

"Customer stated that unit upper main rack is having complications sliding in and out, appears to be jamming on both rails. Replaced defective sliding rails."

We serviced a

SAMSUNG DRYER

Model DV56H9100EG/A2

Near Omaha, NE 68116

Shannon

Job Details: 06/11/2025

Arrived at unit thermal on heat element open gave est to replace heater assembly complete customer ok discount given test Thermister on blower housing is within specs replace heater complete ran on air fluff only is not heating that is testing to verify nit a stuck relay out on heated dry is heating vent on outside of house is clear and blowing good

We serviced a

SAMSUNG REFRIGERATOR

Model RS267TDRS/XAA

Near Omaha, NE 68124

Jacob

Job Details: 06/11/2025

Customer states unit is freezing and leaking water. Installed new water leakage kit. ; dspstn on spec-tagged invntry: 1 DA32-00029Q SENSOR TEMP DEFROST and 1 DA82-01415A WATER LEAKAGE KIT

We serviced a

SAMSUNG WASHER

Model WA55A7300AE/US

Near Waukee, IA 50263

Brian

Job Details: 06/11/2025

Customer states unit is leaving a black stain on their clothes. Found the ink on the dispenser drawer is coming off in an oily substance. Customer is going to clean it off. Job complete.

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Omaha, NE 68144

Kelvin

Job Details: 06/11/2025

"Customer states that back panel on dryer fell off during use. Inspected unit, confirmed issue. found tub has cracked in will require replacement. Is repair declined job complete."

We serviced a

SAMSUNG WASHER

Model WD53DBA900HZA1

Near Chicago Precinct, NE 68022

Koby

Job Details: 06/11/2025

"Return with parts. Replaced nozzles and hose and reassembled the unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297ABWP/XAA

Near Louisville, NE 68037

Kelvin

Job Details: 06/11/2025

"Customer states freezer section is freezing over and water's dripping. Inspected unit, confirmed issue. found drain trough behind evap cover is full of ice and frost has built up around door seal. Recommend defrosting drain trough and clearing drain lines as water leakage kit has already been completed. Repair approved. Remove ice built up in verify drain lines or clear job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

SAMSUNG OVENS ELECTRIC

Model NSI6DG9100SRAA

Near Papillion, NE 68133

Cole

Job Details: 06/11/2025

Customer wanted cook top replaced. Installed new cooktop.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Omaha, NE 68116

Derek

Job Details: 06/11/2025

Inspected washer and found the unit full of items and water with the lid locked. Plugged washer into the outlet and washer does not power on. Removed washer lid and access main pcb. 122vac is confirmed at the main computer but the status LED is not illuminated. Checked lid lock and drain pump for shorts but they both pass. Main pcb has failed and needs replaced. Provided quote and customer declined. Job is complete.

We serviced a

BOSCH OVENS ELECTRIC

Model HBL8651UC/01

Near Omaha, NE 68114

Mark F

Job Details: 06/11/2025

"Customer states unit gave high temp alarm and locked oven. E101 and E115 stored. Tested ohms at 74* room temp,on temp sensor from control board. 1050 on both. Set to bake 350. Used calibrated thermocouple to monitor temps while monitor ohms on separate meter. Unit made temp. Watched temperatures settle between 340 and 365. Ohms at temp was 1650-1700. Monitored for 10 minutes. No defects while observing. If issue continues, would want to order and replace both temp sensors. 00630873. Recall. Job complete."

We serviced a

GE PROFILE MICROWAVE OVEN

Model PEB7227DL3WW

Near Omaha, NE 68118

Shannon

Job Details: 06/11/2025

Built in the wall unit with trim kit gave est to replace door switches customer ok uninstall replace switches test ok top 2 screws for trim kit do not mount into anything ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

WHIRLPOOL RANGE ELEC

Model GR673LXSQ1

Near Omaha, NE 68130

Koby

Job Details: 06/11/2025

Customer states that unit trips breaker when plugged in. Found that terminal block melted. Recommend replacement of terminal block and power cord. ; ordrng 1 WP9761958 (TERMINAL BLOCK) and 1 R3W6FT (CORD)

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Omaha, NE 68116

Shannon

Job Details: 06/11/2025

"Called tech line went visual with engineer was told to hold cup closer to dispenser hole and is normal operation for some ice to fall over glass when using smaller drinking glass white residue after ice melts is hard water minerals all,is normal operation per tech line ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Chicago Precinct, NE 68022

Mike F

Job Details: 06/11/2025

"Customer states unit is not starting. Found open thermal fuse. Quoted for vent cleaning and thermal fuse, customer approved. Customer has bend in vent tech unable to move around to fully clear vent. Recommend contacting professional vent company. Collected for thermal fuse."

We serviced a

LG DISHWASHER

Model LSDTS9882S

Near Lincoln, NE 68516

Derek F

Job Details: 06/11/2025

Upon inspection the dishwasher had made a loud noise during wash cycles. I ran the unit through a cycle but didnt get the noise. The wash motor is likely cause and usually sounds an hour into cycle. There was also a big rust spot on the middle rack. I will return with a middle rack and wash motor to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 AHB73129217 (Middle rack)

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQA12

Near West Des Moines, IA 50266

Job Details: 06/11/2025

Cleared obstruction from drain line.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DTX6PX1

Near Lincoln, NE 68502

Ali

Job Details: 06/11/2025

During inspection the unit was not properly installed. Leveled the unit and properly installed the unit. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

MIELE (H) DISHWASHER

Model G5705SCU

Near Lincoln, NE 68526

Ali

Job Details: 06/11/2025

Installed the new door spring assembly and dispenser. Reassembled the unit and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Leawood, KS 66206

Eric

Job Details: 06/11/2025

Customer states unit leaks found leak at valves quoted repair customer declined at this time

We serviced a

BOSCH WASHER

Model MC6400UC/01

Near Omaha, NE 68142

Mark F

Job Details: 06/11/2025

Customer states unit gives drain clogged error when washing heavy loads. Set to drain only. Strong drain. No kinks in hose. Entered diagnostics. Over suds error. Fill and tumbled washer. Mild soap build up. Tub has moderate up and down wobble.

We serviced a

LG REFRIGERATOR

Model LFC25776ST

Near Kansas City, MO 64116

Chance

Job Details: 06/11/2025

Customer states unit is not cooling properly in fresh food and is stil good in the freezer and making ice. Replaced damper assembly in unit and melted any ice build up from failed damper. Please allow 24-48 hours for unit to cool properly. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV

We serviced a

LG DRYER

Model DLEX4370K

Near La Vista, NE 68128

Jacob

Job Details: 06/11/2025

Customer states unit is making a loud noise. Installed new drum roller. ; dspstn on spec-tagged invntry: 1 4581EL2002L ROLLER 4_PK

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near West Des Moines, IA 50266

Anthony

Job Details: 06/11/2025

"Customer stated that unit is having issues with temperatures in both compartments. Found heating element not reading proper resistance. Unit will need replacement defrost element and thermostat.; ordrd 1 WR51X10055 (Heater), pckd up 1 WR50X10065 (Thermostat)"

We serviced a

GE REFRIGERATOR

Model GNE25JYKJFFS

Near Lincoln, NE 68506

Derek F

Job Details: 06/11/2025

Upon inspection the refrigerators freezer had ice build up near the door seal. I cleared the ice and ensured the rails moved freely. I also formed the gasket to create a better seal. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM00

Near Omaha, NE 68137

Travis

Job Details: 06/11/2025

Ice maker fill tube froze again and burst. Water dispenser is slow. Found supply not on all the way. Will order new fill tube. ; ordrng 1 W11415785 (Fill tube)

We serviced a

BEKO (H) DISHWASHER

Model DUT36520X

Near Ankeny, IA 50021

Brian

Job Details: 06/11/2025

Customer states kick plate came off. Reattached the brackets and installed the kick plate. Unit operates as designed. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2866PFHA

Near Denton, NE 68339

Ali

Job Details: 06/11/2025

During inspection ice maker would continuously call for water. Returning Wednesday to complete the repair.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 241798233 (Ice maker)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2866PFHA

Near Denton, NE 68339

Ali

Job Details: 06/11/2025

During inspection water would continuously run into the ice mold. Installed a new water valve assembly and reassembled the unit. Confirmed there was no leaks. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WA52A5500AV/US

Near Leawood, KS 66209

Eric

Job Details: 06/11/2025

Customer states unit gets 9c8 error code attempted to update software after software finsihed did not update bricked unit called techline said to replace main board. Customer called Samsung to get unit covered samsung will send over new ticket for repair ordered part and rescheduled ; ordrng 1 dc92-02965b (Main board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF0

Near Omaha, NE 68132

Mark F

Job Details: 06/11/2025

"Customer states unit doesnt cool well. 65frz, 60ff. Removed evaporator cover and started cooling test. Monitored temperatures. After 15 minutes, freezer never got below 60*. Frost pattern only developed at capillary tube. Unit has a system failure."

We serviced a

BOSCH DISHWASHER

Model shp865wf5n/10

Near Gretna, NE 68028

Kelvin

Job Details: 06/11/2025

Customer states dispensers not opening during use. Inspected unit confirmed issue found dispenser door will require replacement. Repair approved removed original dispenser and sold new verified as customer units.Operating properly with no leaks. Job complete.

We serviced a

KENMORE DRYER

Model 110.68082701

Near Omaha, NE 68106

Cole

Job Details: 06/11/2025

Customer states unit not heating. Installed new heating element.; dspstn on spec-tagged invntry: 1 280148 CUTOFF-TML

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/27

Near Omaha, NE 68136

Koby

Job Details: 06/11/2025

"Customer states that unit is not washing dishes. Inspected unit and found that inlet valve is failing to fill the dishwasher. Pulled unit out and disconnected hose from valve and confirmed the unit gets sufficient water pressure. Replaced inlet valve and ran test cycle, unit functions properly. Job complete."

We serviced a

MAYTAG WASHER

Model MAVT754EWW

Near Omaha, NE 68104

Mark F

Job Details: 06/11/2025

"Customer states unit overflows. When water from house supply is turned on, water drips into tub. When setting washer to normal wash, water pressure does not increase, loud hum from water valves. Removed water lines at washer inlet valve. Slow pressure trickling into washer. Suggested customer get a plumber to address water pressure issues. Quoted for water valve if leaking continues."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS1

Near Omaha, NE 68104

Mark F

Job Details: 06/11/2025

"Customer states unit doesnt cool. 15frz, 45ff. Compressor would run for a few minutes and then shut off. Voltage constant. Needs new compressor."

We serviced a

LG RANGE ELEC

Model LRE30451SB

Near Omaha, NE 68104

Mark F

Job Details: 06/11/2025

"Customer states cooktop doesnt work, oven does. Turned on all burners, no power. Pulled unit to verify incoming power. Observed burnt hole on junction cover. Removed cover. Found junction burnt up. Would need new junction, power cord, wire repair."

We serviced a

LG DRYER

Model DLEX5000V

Near Omaha, NE 68130

Kelvin

Job Details: 06/11/2025

Customer states they would like the door swapped from swinging right to left. Swapped spot with washer as washer door does not switch over. Job complete.

We serviced a

MAYTAG WASHER

Model MVW623OHW2

Near Omaha, NE 68116

Mike F

Job Details: 06/11/2025

"Customer states screeching grinding noise during rinse cycle. Started unit on quick wash, heard grinding noise from tub as unit started. Removed agitator. No debris stuck between agitator and basket. Canceled cycle, put unit into diagnostic. No stored error codes. Found unit screeching when changing from, low speed spin to high speed spin. Unit has a failing gear case. Quoted for repair."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Council Bluffs, IA 51501

Lucas

Job Details: 06/11/2025

"Customer states washer is making a noise during agitation and spin. No errors present. Ran unit in test mode. Filled with after and observed agitation. No noises resent, motor strong. No play between tubs and wash plate not loose. Ran on high spin and unit got to max speed extremely quietly. No repairs suggested. Informed customer that noise may be from unit rubbing. Made slight gap between units. Unit is operating properly."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Council Bluffs, IA 51501

Lucas

Job Details: 06/11/2025

Customer states dryer is tumbling but not heating. Disassembled dryer and tested components. Heating element has no continuity. Unit will need an element installed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR

Near Omaha, NE 68154

Shannon

Job Details: 06/11/2025

Inspect unit icemaker fingers stuck with ice maker error in ap mode replace icememker hard reset with un plug fridge 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR

We serviced a

BOSCH DISHWASHER

Model SHX33RL5UC/64

Near Omaha, NE 68164

Shannon

Job Details: 06/11/2025

Arrived at house water to unit under sink shut off asked customer if when leak occurred if the unit has water in the tub or not customer not sure goes to Texas in winter and brother was at house when happened tech turned water on and let run all working well and shut water back off under sink informed customer to keep eye on

We serviced a

SAMSUNG DRYER

Model DVE45B6300P/A3

Near Omaha, NE 68107

Jacob

Job Details: 06/11/2025

Customer states unit is leaking water. Hooked water up to the unit and tighten the venting.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Omaha, NE 68152

Shannon

Job Details: 06/11/2025

Arrived at unit no error codes icemaker mold is empty tried harvest wit button wont move replace icemaker under part warranty hard reset with breaker on fuse box ice maker filed 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR

We serviced a

GE RANGE ELEC

Model GRF500PV1SS

Near Lincoln, NE 68508

Derek F

Job Details: 06/11/2025

"I arrived today with the part to complete the repair. I first gained access to the switch and replaced it. I then reassembled the oven and reconnected power. Finally, I confirmed the element is responding the switch. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXML10

Near Omaha, NE 68137

Koby

Job Details: 06/11/2025

Customer states that unit is not cooling properly. Inspected unit and found temperatures of 20?F in the freezer and 42?F in the fresh food compartment. Removed evaporator cover and found an incomplete frost pattern. Unit has a refrigerant leak. Recommend sealed system rebuild. ; dspstn on spec-tagged invntry: 1 4389144 MTR-EVAP

We serviced a

KENMORE REFRIGERATOR

Model 106.51792410

Near Urbandale, IA 50322

Job Details: 06/11/2025

Replaced ice maker. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177 and 1 WPW10300022 ICEMAKER

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FFEF3016VS

Near Omaha, NE 68131

Cole

Job Details: 06/10/2025

Customer states unit not turning on. Will need an electrician.

We serviced a

GE REFRIGERATOR

Model DFE28JSKJSS

Near Omaha, NE 68144

Derek

Job Details: 06/10/2025

"Customer replaced their water filter and now the water and ice won't work. Purchased a second filter from home depot and it also does not work. Tech tested and confirmed that the filter is not being detected. Tried customers other filter and it is also not being detected by the machine. Tech connected his genuine bypass filter and it is immediately detected by the fridge and water dispenser begins working. Ice maker also successfully refills with water. Tech finds that the recently purchased filters are either counterfeit or faulty. Tech closely inspected the filters and both have rfid tags under their labels, so tech is uncertain if the filters are high end knock offs or poorly manufacturered oem parts. Customer understands issue and will order a replacement filter from another distributor. Job is complete."

We serviced a

KENMORE REFRIGERATOR

Model 795.78546805

Near Bellevue, NE 68133

Cole

Job Details: 06/10/2025

Customer states frost building up in freezer. Installed new defrost controller.

We serviced a

LG REFRIGERATOR

Model LFXS28566M/00

Near Omaha, NE 68114

Kelvin

Job Details: 06/10/2025

"Customer states unit is not dispensing water or ice. Was sporadic, now nothing. Inspected unit confirmed issue found switch for paddle has builtup debris and will require a cleaning. Repair approved. Removed switch, cleaned off. Reinstalled. Verified with customer unit is operating properly. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Omaha, NE 68127

Jacob

Job Details: 06/10/2025

Customer states unit is not making ice. Unit will need ice maker update kit. ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Overland Park, KS 66224

Chris

Job Details: 06/10/2025

Customer states unit is not draining. Unit needs new drain pump.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

LG REFRIGERATOR

Model LRMDS3006D.ASBCNA0

Near Fremont, NE 68025

Mike F

Job Details: 06/10/2025

"Customer states craft ice maker replaced. LG wants craft ice maker, control and valve replaced. Need to order water valve and return. ; ordrng 1 MJX64471402 (Valve)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Omaha, NE 68124

Cole

Job Details: 06/10/2025

Customer states unit not spinning. Will need new bearings.

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Ankeny, IA 50021

Job Details: 06/10/2025

"Replaced heating element, ; used 1 WP35001247 (ELEMENT DC47-00019A) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA

Near Lincoln, NE 68521

Bryce

Job Details: 06/10/2025

"Customer states unit has an LC error code, which is for a leak upon inspection verified complaint noticed there was water down in the base at one point because it was all dried up and went ahead and started the dishwasher with flashlights on both sides. Ran unit for about 25 minutes. No leaks from either side went ahead and pushed it back in unit seems to be operating properly with no leaks job complete ."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lincoln, NE 68516

Bryce

Job Details: 06/10/2025

Customer states unit is always going through cycle and has a rough noise during agitation unit is switching between fine but in agitation theres a noise went ahead and tilted the unit back to inspect the drive system made sure everything was good there spun how it was supposed to but had good amount of oil and grease past the motor pulley will be needing new gear case customer will be going with new

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS0

Near Urbandale, IA 50323

Brian

Job Details: 06/10/2025

"Customer states water is leaking out of the dishwasher from under the kick plate. Found spray arm crack ed and covered in scale. Replaced the spray arm. Unit operates as designed. No leaks detected. Job complete ; dspstn on spec-tagged invntry: 1 W11175771 VALVE and 1 W11177741 GASKET-DR , pckd up 1 W10860176 (Spray arm assembly.)"

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/AA

Near Des Moines, IA 50315

Anthony

Job Details: 06/10/2025

Customer stated that unit is displaying error code 5E during operations. Found obstruction inside drain pump motor.; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

LG WASHER

Model WT7300CV

Near Papillion, NE 68046

Cole

Job Details: 06/10/2025

Customer states unit not cleaning clothes entirely and leaving musty smell. Main drain backing up.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Clive, IA 50325

Mike

Job Details: 06/10/2025

Tech was assigned as a helper;

We serviced a

LG REFRIGERATOR

Model LFXC22526S.ASTCNA1

Near Shawnee, KS 66216

Chance

Job Details: 06/10/2025

Customer states unit is not cooling properly and intermittently warms up. Replaced compressor and filter drier in unit. Vacuumed unit down and charged with proper amount of refrigerant. Pressures were great. Please allow 24-48 hours for unit to cool properly. Job complete. ; dspstn on spec-tagged invntry: 1 TCA36811432 R600 CMPRSR

We serviced a

GE MONOGRAM (H) DISHWASHER

Model ZDT925SIN7II

Near Polk City, IA 50226

Brian

Job Details: 06/10/2025

"Return with parts. Replaced the pressure switch and the tub will fill now, but the drain pump and motor will not run. Replaced the control board and the unit operates as designed. Job complete."

We serviced a

GE WASHER

Model GFW550SSN5WW

Near Lincoln, NE 68527

Derek F

Job Details: 06/10/2025

Upon inspection the washer had failed to drain during some cycles. I first ran the unit through test cycles and it was able to drain properly. I then checked for error codes and had one relating to water left in the tub. I also used my diagnostic device to fill and drain the tub multiple times without failure. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Lincoln, NE 68526

Bryce

Job Details: 06/10/2025

"Customer states unit is not cooling upon inspection had an 84C for a locked compressor unit is under warranty went ahead and put in a new compressor and filter dryer vacuum unit down to 1200 ?m filled unit with 2.65 ounces of R 600 a Running pressures after about four minutes was -5.1 on the low side and 51 on the high side, please allow unit 24 to 48 hours to reach out and more temperature and potentially 72 hours for ice job complete"

We serviced a

LG REFRIGERATOR

Model LRFVC2406D.ASBCNA0

Near Omaha, NE 68136

Kelvin

Job Details: 06/10/2025

"Customer state's ice maker in freezer section is not working. Inspected unit, confirmed issue. Found ice maker has failed and will require replacement. Covered under manufacturers warranty job complete"

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Ankeny, IA 50023

Job Details: 06/10/2025

Replaced pressure sensor. ; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE

We serviced a

SPLENDIDE WASHER

Model ARWXF129W

Near Papillion, NE 68046

Kelvin

Job Details: 06/10/2025

Customer states unit is leaking water. Inspected unit confirmed issue found hot water valphus cracked and will require replacement. Repair approved. Will will return to parts when they arrive; ordrng 1 SPLP/110452 (Hot water valve)

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Omaha, NE 68107

Cole

Job Details: 06/10/2025

Customer states unit isnt heating. Installed new heating assembly.

We serviced a

GE REFRIGERATOR

Model GFE26GMKEES

Near Waukee, IA 50263

Rory

Job Details: 06/10/2025

Technician recommended replacement of fresh food evaporator fan; dspstn on spec-tagged invntry: 2 WR60X35205 MTR

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Omaha, NE 68118

Mike F

Job Details: 06/10/2025

"Customer states same issue. 25e and 22e stored. Quoted part price for sh502 heater, customer declined. Steamed out back wall and removed ice. Steamed out ice maker and auger. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 TJ90SH502 DRAIN HTR * SH502"

We serviced a

LG REFRIGERATOR

Model LRFC22750SW

Near Council Bluffs, IA 51503

Mark F

Job Details: 06/10/2025

"Customer states freezer doesnt cool. Temps at arrival, 50* both compartments. Lights, fans, and compressor running. Accessed evaporator. No frost at all on evaporator. Unit has a sealed system failure. Would need compressor and evaporator."

We serviced a

GE CAFE DO

Model CDT875P2NS1

Near Ames, IA 50014

Rory

Job Details: 06/10/2025

Technician recommended replacement of wash motor assembly

We serviced a

SAMSUNG WASHER

Model WA54R7200AV/US

Near Bennington, NE 68007

Darrin

Job Details: 06/10/2025

Customer state that unit is not spinning out correct.

We serviced a

GE REFRIGERATOR

Model GYE22GYNBFS

Near Overland Park, KS 66213

Darrin

Job Details: 06/10/2025

Customer state that ice maker is no longer working

We serviced a

LG REFRIGERATOR

Model LSC27925ST

Near Omaha, NE 68127

Cole

Job Details: 06/10/2025

"Customer states no water coming to unit. Turned water onto unit. Installed new water line and John guest fitting.; used 1 Pp0408w (JG 1/4), and 1 WX08X10006 (WTR LINE 8' PEX) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Norwalk, IA 50211

Anthony

Job Details: 06/10/2025

Customer stated that unit is no longer working properly. Found unit has binary drain error. Found broken live wire in wire harness.

We serviced a

SAMSUNG DRYER

Model DV42H5200ew/a3

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/10/2025

Customer states dryer is making a bearing noise. Disassembled dryer and found pulley seized. Rollers a bit slow too. Unit will need a dryer repair kit installed.

We serviced a

LG REFRIGERATOR

Model LF29H8330S.ASTCNA0

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/10/2025

Customer right door is dinged. Unit will need a new door installed.; ordrng 1 AEH74556337 (Hinge)

We serviced a

? WINE COOLER (H)

Model WKL2200

Near Mission Hills, KS 66208

Chance

Job Details: 06/10/2025

Customer states unit is freezing up and not cooling properly. Inspected unit and found unit had sealed system issue. Quoted customer for rebuild if serviceable (unit is very old). Customer would like to think about repair. Job complete.

We serviced a

KENMORE DISHWASHER

Model 665.14573N611

Near Urbandale, IA 50322

Brian

Job Details: 06/10/2025

Customer states unit is leaking out of the front. Found spray arm damaged. New spray arm being drop shipped. ; pckd up 1 W10849471 (Spray arm. Customer will pick up at the shop)

We serviced a

WHIRLPOOL WASHER

Model WHD560CHW0

Near Kansas City, MO 64111

Eric

Job Details: 06/10/2025

Customer states unit makes loud buzzing found condenser fan the source of the noise fan is getting voltage but not spinning quoted repair customer accept ordered part and rescheduled.; ordrng 1 W11342035 (Condenser fan)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW

Near Kansas City, MO 64109

Eric

Job Details: 06/10/2025

Customer states used washer cleaner made issue worse found a bunch of dirt stuff inside tub. Customer wanted unit taken apart and deep cleaned quoted repair. Customer declined; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ

We serviced a

LG REFRIGERATOR

Model lfx25974fw/05

Near Omaha, NE 68116

Travis

Job Details: 06/10/2025

Found water supply from house weak. Will need plumber to correct. Instructed if issues persist after to give us a call

We serviced a

SAMSUNG W/D COMBO (H)

Model WD53DBA900HZA1

Near Elkhart, IA 50073

Anthony

Job Details: 06/10/2025

Customer stated that unit is displaying out of balance message on display. Was advised to return & replace mems sensors to resolve issues.

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA1

Near Papillion, NE 68133

Derek

Job Details: 06/10/2025

"Customer states that his LG app is alerting to a door being ajar while all doors are closed. Has been going on for roughly 2 weeks, leading to the ice cream and ice packs being slightly soft. Tech arrived and found the fresh food compartment at 41. Freezer has been opened for 20-25 seconds and measuring between 1 and 9 degrees. Tech used a magnet to trigger the reed switch in the freezer and verified that the ice fan and evaporator fan power on and begin circulating air. Tech foumd freezer rails a little stuck for both freezer drawers, but no physical signs of a door being left open. Removed deli drawer from the fresh food zone and found the return vents clear of ice and frost. While inspecting the unit, the machine entered defrost and tech is able to confirm that the evaporator is melting down and the condensate is sizzling on the heating element. Tech and customer checked the LG ThinQ app and ran self diagnosis. Machine passes the diagnosis test and says that the sensors, fans, defrost, and 'etc' are all in passing condition and experiencing normal operation. Tech finds no immediate issues and customer is relieved. Job is complete. ; dspstn on spec-tagged invntry: 1 ADL73762013 EVAP"

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Omaha, NE 68154

Shannon

Job Details: 06/10/2025

Inspect unit replace Thermister ran hass all passed sent report recommend update dryer damper outside has 3 inch vent Neds 4 inch vent damper with hookup explained to lady of the house ; pckd up 1 Dc32-00007a (Thermister)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASD

Near Altoona, IA 50009

Job Details: 06/10/2025

Replaced ice maker fill tube and water inlet valve.

We serviced a

KITCHENAID COOKTOP ELEC

Model KCIG550JBL01

Near Altoona, IA 50009

Anthony

Job Details: 06/10/2025

Customer stated that unit is displaying error F7E6 during operation with left side of induction cook top. Found unit will need replacement fan motor.

We serviced a

MAYTAG DRYER

Model MEDB750YW0

Near Omaha, NE 68154

Shannon

Job Details: 06/10/2025

Failed control gave est to repair customer ok repair board test ok

We serviced a

LG DRYER

Model DLE7177RM

Near Chicago Precinct, NE 68022

Mike F

Job Details: 06/10/2025

Applied high heat rtv to gasket and reinstalled gasket.

We serviced a

WOLF (H) RANGEHOOD

Model PL461912

Near Polk City, IA 50226

Brian

Job Details: 06/10/2025

"Customer states unit was squealing, then stop working and now works but not as strong. Blower sounds like something is stuck in it and may have damaged the blower. Remote blower is not safely accessible. Referred to a contractor or back to Ferguson."