We serviced a
DACOR COOKTOP GAS
Model n/a
Near Omaha, NE 68114
Mark F
Job Details: 06/11/2025
"Customer states units cooktops rubber trivet feet are gone on left grate. Verified. Called Dacor for part numbers. All no Longer available. De81-09094a grate - eBay. Would recommend buying universal rubber cushion trivet feet on Amazon individually. Also states center knob is broken, part no longer available. Can find non OEM De81-02161A burner knob on eBay. De81-03535a spill protector also no longer available can not find on eBay/online. 3 of 5 LED lights dont come on. De81-06195a LED can also not find on eBay or other sites."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16A4021AS/A2
Near Omaha, NE 68154
Shannon
Job Details: 06/11/2025
Arrived at unit handle cracked replace with new test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FFSS2615TS3
Near Bennington, NE 68007
Shannon
Job Details: 06/11/2025
Waterline in door frozen thawed and showed customer waterline buddy how to thaw if happens again may have insulation void in door but easily thaws
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Bennington, NE 68007
Shannon
Job Details: 06/11/2025
"Ice maker failed back wall leaking gave est to perform work customer ok 117 defrost replace defrost sensor replace water leakage and icemaker 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Omaha, NE 68147
Jacob
Job Details: 06/11/2025
Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500WW/AA
Near Omaha, NE 68130
Kelvin
Job Details: 06/11/2025
"Customer states units ice maker is not making ice. Inspected unit, Confirmed issue. Found unit will require ice Maker update kit. Installed ice maker update kit. unit is operating properly, job complete.; dspstn on spec-tagged invntry: 1 DA82-02701A ICEMKR UPDATE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9675AP/AA
Near Bellevue, NE 68123
Cole
Job Details: 06/11/2025
"Customer states unit ice maker making noise, spraying water. Unit operating properly.; dspstn on spec-tagged invntry: 1 DA97-21801C TUBE 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Council Bluffs, IA 51501
Lucas
Job Details: 06/11/2025
"Customer states washer will not lock after prying lid open. Washer had items locked in. Unit didnt spin out items. F8E3 error for overflow/flood present. F7E6 present for open motor circuit. F7E1 present for tachometer missing or error. F7E7 present for motor not able to reach target rpm. F0E9 balance error present. Suspension tests good, motor tests good on ohms/continuity. Lock is busted and will need replaced."
We serviced a
SAMSUNG ALL OTHER
Model HW-Q600C/ZA
Near Polk City, IA 50226
Rory
Job Details: 06/11/2025
Replaced main PCB as recommended from Samsung
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS
Near Bellevue, NE 68147
Cole
Job Details: 06/11/2025
Customer states FZR and FF not cooling. Will need new main PCB.
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1SSD
Near Kansas City, KS 66106
Eric
Job Details: 06/11/2025
Customer states unit gets very hot and still makes ice but melts the ice inside cabinent. It gets hot and humid top of cabinent is hotnto touch but evap is coold and making ice. found condenser needed cleaning causing unit to over heat. Customer cleaned condenser with vacuum within minutes top of cabinent became cool again unit good to go; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Des Moines, IA 50312
Brian
Job Details: 06/11/2025
"Customer states dryer is running but not spinning. Found pulley broken and belt shredded. Replaced pulley, belt, tensioner, and rollers. Unit operates as designed. Job complete ; used 1 4392065 (DRUM DRIVE KIT (FSP)) from stock"
We serviced a
LG WASHER
Model WT1201CW
Near Omaha, NE 68124
Cole
Job Details: 06/11/2025
Customer states unit has OE error code. Recommend
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Omaha, NE 68137
Koby
Job Details: 06/11/2025
Customer states that unit is leaking. Inspected unit and found that hose has disconnected from the dispenser. Recommend reconnecting hose.
We serviced a
THERMADOR (H) DISHWASHER
Model DWHD770WPR/01
Near Fairway, KS 66205
Chance
Job Details: 06/11/2025
"Customer states units display is not functioning properly. Replaced Ui and display on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AABP/XAA
Near Chicago Precinct, NE 68022
Koby
Job Details: 06/11/2025
Return with parts. Disassembled the unit and replaced the icemaker. Defrosted ice buildup and installed water leakage kit. Unit now functions properly. Job complete.
We serviced a
DACOR (H) OVENS ELECTRIC
Model DOB30M977DM/DA
Near Grimes, IA 50111
Brian
Job Details: 06/11/2025
Customer states she called her electrician and Dacor who both agreed that the the unit is tripping the breaker. Disconnected power supply from the unit and breaker still will not reset. Breaker needs replaced. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Papillion, NE 68133
Cole
Job Details: 06/11/2025
"Return with parts. Installed new ice maker, ice tray and dispenser"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Lincoln, NE 68512
Bryce
Job Details: 06/11/2025
Customer states the middle rack has fallen down and upon inspection verified complaint noticed the rack is partially broken but seemed to be a clean break customer trying to fix adjuster themselves
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gretna, NE 68028
Kelvin
Job Details: 06/11/2025
"Customer states that unit is not washing dishes. Inspected unit, confirmed issue. found wash pump is getting power but is not turning on. recommend replacing sump assembly. Repair approved, remove the original sump assembly, installed new. verified with customer that unit is operating properly. job complete."
We serviced a
GE PROFILE REFRIGERATOR
Model PSHF6RGXBDWW
Near Omaha, NE 68130
Derek
Job Details: 06/11/2025
"Tech measured temperatures on arrival and found the fridge at 59 degrees and the freezer at 32. Compressor and fans are on and running. Evaporator cover in the freezer is covered in ice and indicates a likely defrost failure. Pulled the fridge away from the wall and measured the defrost circuit from the control board. Circuit is open. Manually supplied 123vac to the heater circuit and 0a are consumed. Provided quote to the customer to repair the failed defrost system and the customer approved. Tech used steamer to thaw the coil down, and then installed a new heater kit. Retested new heater and confirmed that 3.4a are consumed and that the heater glows orange-hot when energized. Tech reassembled machine and allowed cooling to resume. Fridge will need 24hrs to stabilize before use, but all operations will return to normal. Job is complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM4
Near Omaha, NE 68164
Shannon
Job Details: 06/11/2025
Arrived at unit bucket broken wont turn either way and Teflon flaking off icemaker and leaking gave est to replace both customer ok install and test fill ok 24 hours for ice ; pckd up 1 W11185686 (Bucket)
We serviced a
GE RANGE ELEC
Model JB650SF1SS
Near Overland Park, KS 66213
Eric
Job Details: 06/11/2025
Customer states front right and front left burner don't work tested found infinite switches good both burners do not have continuity quoted repair customer declined
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Lincoln, NE 68524
Derek F
Job Details: 06/11/2025
Upon inspection the dishwasher had given a F9E1 error indicating a drain issue. I found the units drain line didnt have a high loop and had build up within. I then cleaned the filter of debris and ran a test cycle. The unit fills ok and does wash. The wash motor was a bit weak and drain was weak as well. I installed a high loop in the drain line. The dishwasher would need a new drain pump and sump assembly to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model PYE22KMKJES
Near Bennington, NE 68007
Mike F
Job Details: 06/11/2025
"Customer states unit tripped the breaker twice. Put unit into diagnostics error 0105 for condenser fan not reaching target speed and 0203 for extended defrost. Used diagnostics and ran all fans, and heaters. Ran cooling test in fresh food and freezer. Unit is operating as it should. Recommend replacing main control if issue repeats. Called landlord and with diagnosis and quote for control. ; dspstn on spec-tagged invntry: 1 8201799 START-DEV"
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Lincoln, NE 68520
Ali
Job Details: 06/11/2025
During inspection the water line in the rear was ripped. Installed a new case filter assembly. Ran some water through the dispenser to confirm there was no leaks.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
THERMADOR (H) OVENS ELECTRIC
Model SEC301BS/01
Near Overland Park, KS 66213
Chris
Job Details: 06/11/2025
Customer states unit has a rattling sound. Unit needs casing adjusted.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SR/AA
Near Omaha, NE 68111
Jacob
Job Details: 06/11/2025
Customer states ice is freezing up. Cleared ice and reinstalled gasket.
We serviced a
SAMSUNG DRYER
Model DVE50R8500V/A3
Near West Des Moines, IA 50266
Brian
Job Details: 06/11/2025
Customer states unit turns on but drum doesnt rotate. Found the mother failed. Replaced the motor and the unit operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG and 1 DC93-00101N MTR-BLWR ASM
We serviced a
SAMSUNG RANGE ELEC
Model NSE6DG8100MTAA
Near Lincoln, NE 68502
Ali
Job Details: 06/11/2025
Installed the new front panel and confirmed it was sitting properly. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG WASHER
Model WA55A7700AV/US
Near West Des Moines, IA 50266
Brian
Job Details: 06/11/2025
Return with parts. Removed old gear case and replaced with new. Tested washer for functionality. Washer operates as designed. Job complete
We serviced a
SAMSUNG RANGE ELEC
Model FE710DRS/XAA
Near Olathe, KS 66061
Eric
Job Details: 06/11/2025
Customer states front left burner stays on high quoted repair customer accept replaced part and tested burner now cycling on lower temps as it should
We serviced a
BOSCH DISHWASHER
Model SHU66C05UC
Near Des Moines, IA 50311
Ky
Job Details: 06/11/2025
Recommend replacing dispenser. Parts are NLA.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF
Near Valley, NE 68064
Mike F
Job Details: 06/11/2025
Customer states low water pressure. Found supply lines bent. Will need to order and return. ; ordrng 1 242220129 (Hose) and 1 242220130 (Hose) and 1 5304524817 (Manifold)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Urbandale, IA 50323
Mike
Job Details: 06/11/2025
Unit 37* now and cooling properly. Water is not dispensing but can hear valve hum. Checked power to primary valve and have 120 checked dispenser valve and have nothing. Will need new control board.
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/25
Near Omaha, NE 68022
Mike F
Job Details: 06/11/2025
"Return with parts. Installed drain line and touch pad. Ran unit to test, no leaks found. Unit is operating."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Omaha, NE 68130
Derek
Job Details: 06/11/2025
"Measured temperatures on arrival and found the freezer at 30ish degrees. Fresh food zone is 40-42. Disassembled the freezer and found the defrost system not working properly. Entered test 38 and ran forced defrost. 3.8a is consumed across the heater circuit, confirming that the pcb, harness, and heater are proper. Quoted for new thermistor kit and customer approved. Installed new defrost components and fan assembly. Reassembled and found the freezer light switch broken and working intermittently. Will order and replace switch on a return visit. Job is not complete. ; ordrng 1 W11291142 (Switch)"
We serviced a
LG REFRIGERATOR
Model LFDS22520S.ASTCNA0
Near Norwalk, IA 50211
Mike
Job Details: 06/11/2025
"Replaced compressor and filter drier, updated software. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR"
We serviced a
GE PROFILE REFRIGERATOR
Model GFE28HMKFES
Near Springfield, NE 68059
Kelvin
Job Details: 06/11/2025
"Customer states unit is cooling fine, light is out and all seem dim. Inspected unit, confirmed issue. Found light is out and will require replacement. Repair declined. Job complete."
We serviced a
AVALON ICEMAKERS U/C(H)
Model AIMG151PSSIRH
Near Urbandale, IA 50323
Mike
Job Details: 06/11/2025
"Unit is not powering on or anything, but has 120vac at the outlet. Unit has standing water in it. Traced power to the drain pump and it is getting power but not sending power back to the board as a safety when the unit isnt draining. Float switch is not sticking. Unit has a bad drain pump.; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER"
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WFE320M0JS3
Near Waukee, IA 50263
Rory
Job Details: 06/11/2025
Technician recommended calling electrician as breaker is tripping and heating up
We serviced a
SAMSUNG WASHER
Model WF45B6300AP
Near Overland Park, KS 66213
Eric
Job Details: 06/11/2025
Customer states unit shakes when spinning tested unit no shipping bolts and tub weights are not loose. RanHass oqc twice unit passed both times with no issue. No shaking during spin. Unit good to go informed customer on load sizes and different setting to use
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near West Des Moines, IA 50266
Brian
Job Details: 06/11/2025
Customer states unit has a ding in the door. Replaced the door. Job operates as designed. Job complete.
We serviced a
THERMADOR (H) REFRIGERATOR
Model T36IT901NP/06
Near Prairie Village, KS 66208
Chris
Job Details: 06/11/2025
Customer states unit has a noise when running. Unit needs new defrost heater.; ordrng 1 00717307 (Defrost heater (kc)) and 1 10025722 (Thermal fuse (kc)) and 1 00617203 (Defrost sensor (kc)) and 1 10005902 (Temp sensor (kc))
We serviced a
KITCHENAID OVENS ELECTRIC
Model KEBC177KSS0
Near Urbandale, IA 50322
Ky
Job Details: 06/11/2025
Recommend rebuilding display board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Lincoln, NE 68516
Derek F
Job Details: 06/11/2025
"I arrived today with the part to complete the repair. I first disconnected power and gained access to the damper. I then replaced the damper and reassembled the control assembly. I then defrosted the freezer and cleared the defrost drain. Finally, I reconnected power and confirmed the unit had good air flow. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Council Bluffs, IA 51501
Lucas
Job Details: 06/11/2025
Customer states washer is running drain nonstop and wont respond. Pump times out and controls still locked out. Unit will need new main pcb.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model IC-24FI
Near Waukee, IA 50263
Mike
Job Details: 06/11/2025
After opening and closing the door it will not open for several minutes. Found the condensate drain clogged and frozen up not allowing the pressure inside the fridge to equalize with the outside causing the door to suction shut. Will need to defrost and clear drain line.
We serviced a
LG WASHER
Model WT7300CW/01
Near Waukee, IA 50263
Mike
Job Details: 06/11/2025
Unit would not power on. Checked power at the outlet and have no power at outlet. Found breaker tripped reset breaker and unit runs. Husband called wife and she said that the unit leaked in the basement. Found u it is leaking from underneath. Inspected and found a hole in the tub to pump hose. Will need new hose to repair. ; ordrng 1 AAS73229402 (DRAIN HOSE - INTERNAL)
We serviced a
GE REFRIGERATOR
Model ZISS480NRGSS
Near Leawood, KS 66209
Chance
Job Details: 06/11/2025
Customer states ice is accumulating around freezer fan. Installed insulation kit and deicing kit on unit. Please allow 24-48 hours for unit to cool properly. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXC22526S/02
Near Tonganoxie, KS 66086
Chris
Job Details: 06/11/2025
Customer states unit is not cooling properly in the fresh food section. Unit needs new evap assembly.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL73762013 EVAP
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Omaha, NE 68124
Cole
Job Details: 06/11/2025
Customer states unit having same issue. Removed quarter from in between tub and wash plate.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Omaha, NE 68132
Lucas
Job Details: 06/11/2025
"Customer states unit will not run cycle and is displaying e2 f6 error. Clothes locked in unit. When you plug unit in it starts running drain pump. Waited several minutes and pump times out and door unlocked. Removed clothes and put unit into service mode, no active faults or saved faults. Tested UI, all buttons working. Ran test mode and drain pump is running but not moving water. No clogs. Unit will need a new drain pump assembly installed. ; ordrng 1 WFW94HEXW2 (Drain pump assembly)"
We serviced a
GE REFRIGERATOR
Model GFE26JMMTFES
Near Lincoln, NE 68507
Ali
Job Details: 06/11/2025
During inspection when the compressor would power on it would lock up. Unit will need a new compressor assembly. Customer is going to submit the information to her warranty provider.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
VIKING (H) OVEN
Model n/a
Near Des Moines, IA 50310
Anthony
Job Details: 06/11/2025
"Customer stated that front right burner was intermittently igniting. Returned with burner and found wrong color, customer decided to proceed with replacement despite difference. ; ordrng 1 066810-041 (Burner)"
We serviced a
WOLF (H) RANGE GAS
Model DF48450DG/S/P
Near Omaha, NE 68105
Travis
Job Details: 06/11/2025
Installed left griddle control and both rework kits. Unit is not installed so could not test.
We serviced a
LG REFRIGERATOR
Model LRRXC2606S/00
Near Ankeny, IA 50023
Rory
Job Details: 06/11/2025
Preformed sealed system repair.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
LG DRYER
Model DLEX7480LE.APBEEUS
Near Lincoln, NE 68516
Bryce
Job Details: 06/11/2025
Customer states having a knocking sound and use up upon inspection verified complaint went ahead and checked all the rollers notice. Only one of the rollers did have a knock went ahead and replaced the rollers. Put the unit back together upon testing new unit noticed the sound is gone job complete unit no longer has no more knocking sound in his drying and rolling as smoothly as possible. Job complete ; dspstn on spec-tagged invntry: 1 4581EL2002L ROLLER 4_PK
We serviced a
LG REFRIGERATOR
Model URNTC2306N/01
Near Chicago Precinct, NE 68022
Mike F
Job Details: 06/11/2025
Return with parts. Installed freezer evaporator cover. Unit is operating.
We serviced a
ZLINE (H) REFRIGERATOR
Model RFM-36-BS
Near Basehor, KS 66007
Chris
Job Details: 06/11/2025
Customer states unit is making sheets of ice. Unit needs new ice maker.
We serviced a
WOLF (H) GRILL
Model 0G54
Near Waterloo Precinct, NE 68022
Travis
Job Details: 06/11/2025
Cleaned burners ports. Unit is now operating properly.
We serviced a
GE MONOGRAM (H) DISHWASHER
Model ZDT915SPJ2SS
Near Bennington, NE 68007
Travis
Job Details: 06/11/2025
Customer states unit had been leaking but hasnt in a while. Ran unit. Never was able to recreate leak. Asked about racks that are rusting. Need upper and lower racks and adjustable tines. Customer will call manufacturer to see if he can get parts. WD28X35784 upper rackWD28X20365 upper tineWD28X20194 upper tine 2WD28X34743 lower rack
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Ankeny, IA 50021
Anthony
Job Details: 06/11/2025
Customer stated that unit is making slight squeal and rumble when in operation. Found one of the back bulk head rollers plastic ring broke. Replaced plastic ring. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
VIKING (H) OVENS ELECTRIC
Model VESO107CSS
Near Windsor Heights, IA 50324
Anthony
Job Details: 06/11/2025
"Customer stated that unit broil doesnt appear to be working properly, oven lights are no longer working. Found unit will need new light switch assembly and new bulb. ; ordrng 1 PE050019 (Switch) and 1 031449-000 (Lamp) and 1 PB010150 (Knob)"
We serviced a
GE REFRIGERATOR
Model TPX24BPDABB
Near Omaha, NE 68154
Mike F
Job Details: 06/11/2025
"Customer states ice maker is leaking. Found plugged condensate, quoted to clear."
We serviced a
GE REFRIGERATOR
Model GFE26GSKHSS
Near Urbandale, IA 50323
Mike
Job Details: 06/11/2025
Water dispenser has poor flow. Tested dispenser and it took about 25 seconds to fill a 16oz glass with filter bypass in it was about 21 seconds. Checked flow from primary valve to dispenser valve and it is poor as well. Checked water supply and it first it was weak and then some mineral deposits came out and it had great flow. Reconnected the water line and tested dispenser and its now taking 11 seconds to fill the glass. Hard water likely built up at the shut off and opening and closing it cleared it out. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF2
Near Papillion, NE 68046
Jacob
Job Details: 06/11/2025
Customer states unit is not making any ice. Installed new ice maker.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS06
Near Omaha, NE 68130
Derek
Job Details: 06/11/2025
"Customer states that the ice maker stopped working this past weekend. Tech measured freezer temperature at 3 degrees. Checked ice maker, and the ejector fingers are properly resting in the home position. Mold is filled with frozen cubes that are ready to be harvested. Tech removed emitter and receiver computers and inspected for damage, but no damage is seen. Reinstalled computers and closed the freezer door. After 5 minutes, cubes harvest and drop into the bin, followed by the ice maker refilling with water. Emitter and receiver computers have failed and need replaced. Provided quote and customer declined at this time. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Olathe, KS 66061
Eric
Job Details: 06/11/2025
Customer states unit stopped cooling in freezer and fridge is having hard time found leak on right side of condenser ordered parts and rescheduled; ordrng 1 Da81-01184a (Process stub) and 1 Da81-06406a (Lokring) and 1 Da81-06007b (Filter drier)
We serviced a
WHIRLPOOL STACK W/D (H)
Model LTE5243DQA
Near Omaha, NE 68134
Mark F
Job Details: 06/11/2025
"Customer states unit only drains. Tested in all 4 cycles. Unit filled, agitated, spun and drained properly. No defects found."
We serviced a
GE REFRIGERATOR
Model GIE19JSNCRSS
Near Lincoln, NE 68503
Derek F
Job Details: 06/11/2025
Upon inspection the ice maker was not producing ice. I first cycled the ice maker and it completed the cycle but didnt fill. I then pulled the refrigerator and confirmed water was on. I found the connection on the valve loose and corrected it. I then cycled the ice maker again and it filled. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Johnston, IA 50131
Ky
Job Details: 06/11/2025
Seat filter properly. Remove drawers and clear ice chunks and water from unit.
We serviced a
THERMADOR (H) FREEZER
Model T24ID900LP/12
Near Omaha, NE 68136
Koby
Job Details: 06/11/2025
Customer states unit is not making ice. Manufacturer dispatched a ticket for the wrong unit. Customer will need to contact manufacturer to get a new ticket dispatched.
We serviced a
DCS (H) RANGE GAS
Model RGT484GG-N
Near Leavenworth, KS 66048
Chance
Job Details: 06/11/2025
Customer states burners are working great but unit would not heat in oven last time they tried. Inspected unit and heated oven to 450. It was accurate. Heated oven to 550. It was accurate. After some attempts finally got unit to not light from ignitor. Unit will need new ignitor. Follow up tbd by office based on tech availability. ; ordrng 1 5303935066 (Uni flat ignitor (KC))
We serviced a
DCS (H) RANGE GAS
Model RGT484GG-N
Near Leavenworth, KS 66048
Chance
Job Details: 06/11/2025
Customer states burners are working great but unit would not heat in oven last time they tried. Inspected unit and heated oven to 450. It was accurate. Heated oven to 550. It was accurate. After some attempts finally got unit to not light from ignitor. Unit will need new ignitor. Follow up tbd by office based on tech availability. ; ordrng 1 5303935066 (Uni flat ignitor (KC))
We serviced a
GE REFRIGERATOR
Model GSE25HSHJHSS
Near Louisburg, KS 66053
Chris
Job Details: 06/11/2025
Customer states unit does not dispense water correctly. Unit needs new water inlet valve.; pckd up 1 WR57X33326 (Water valve)
We serviced a
GE MICROWAVE OVEN
Model PEB7227SL1SS
Near Louisburg, KS 66053
Chris
Job Details: 06/11/2025
Customer states unit spins when the door is shut. Unit needs new door switch bracket.
We serviced a
WHIRLPOOL RANGE ELEC
Model WSE320M0JS4
Near Bennington, NE 68007
Mike F
Job Details: 06/10/2025
Customer states switch is making noise when adjusting temperature. Found infinite switch with burn marks and arching when adjusting temperature. Called Scott with Nebraska life with quote. Customer approved. Replaced switch and tested. Unit is operating as it should. Ok to bill.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Lincoln, NE 68526
Ali
Job Details: 06/10/2025
During inspection I gained access the the evaporator and unit did not have a frost pattern. Unit has a system leak. The cost of the repair will exceed the cost of the unit. Customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Omaha, NE 68134
Shannon
Job Details: 06/10/2025
Arrived at unit has failing drain pump called Dave ok to repair replace with new test ok unit now working as should test ok
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHNP115-SS01B
Near Bucyrus, KS 66013
Chris
Job Details: 06/10/2025
Customer states ice maker is not working. Installed new ice machine.
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Lincoln, NE 68503
Derek F
Job Details: 06/10/2025
Upon inspection the washers lid lock was broken and hanging inside the washer. The unit had multiple codes for failed lid lock. I also found the suspension rods weak on the unit. Quoted customer for both issues and replaced the lid lock. I then ran a test cycle and the washer started a cycle. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Lincoln, NE 68520
Derek F
Job Details: 06/10/2025
"Upon inspection the refrigerator had stopped working and required a power reset to function. Also, the lights in the ceiling were out. I checked power and all connections at the control board. There were no loose connections and had good power at the outlet. The refrigerator would need a new main control and light module kit to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
GE REFRIGERATOR
Model GFE28HMHDES
Near Lincoln, NE 68505
Ali
Job Details: 06/10/2025
Installed the new heating element assembly. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Lincoln, NE 68516
Ali
Job Details: 06/10/2025
"During inspection temperatures were within specs. Ran the unit in a diagnostic mode and there was no error codes for the ice maker. Cycled the ice maker, it cycled, and filled properly. I did notice ice buildup on the back wall and some ice buildup in the freezer. Per whirlpool bulletin there is a kit to fix that issue. I steamed out all of the ice buildup and customer will let us know if they want to move forward with the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM01
Near Lincoln, NE 68505
Derek F
Job Details: 06/10/2025
Upon inspection the refrigerator was warm in the fresh food and 20?F in the freezer. I found the evaporator completely frozen over and steamed it out. The evaporator fan was running and clear. The defrost heater and fuse were both ok. The freezer thermistor has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG WASHER
Model WM4270HVA.ASSEPUS
Near Des Moines, IA 50320
Anthony
Job Details: 06/10/2025
Customer stated that unit is not draining/spinning. Unit appears to be scratch/dent unable to locate model and serial tag to service via warranty dispatch. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
LG WASHER
Model WM2650HWA
Near Ralston, NE 68127
Jacob
Job Details: 06/10/2025
Customer states unit is not displaying anything. Unit will need a new control panel.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF3
Near Omaha, NE 68104
Mark F
Job Details: 06/10/2025
Customer states unit leaks. Found clogged freezer drain. Removed all components. Cleared debris out of drain line. Removed all ice. Unit operating properly.
We serviced a
LG DRYER
Model DLE7000W
Near Bennington, NE 68007
Shannon
Job Details: 06/10/2025
Vent issue gave est senior discount ok to clean tech cleaned vent test ok all blowing good again
We serviced a
LG WASHER
Model WT7005CW
Near Bennington, NE 68007
Shannon
Job Details: 06/10/2025
Arrived at unit too load customer had big item in and would not balance ran today test ok levee unit ran thru quick wash all ok
We serviced a
ZEPHYR BEV CENTER (H)
Model PRB24C01CG
Near Chicago Precinct, NE 68022
Travis
Job Details: 06/10/2025
Unit not cooling well. Found evap plugged with ice. Shut off at controls. Compressor stops. Defrost issue. Cleared ice and replaced sensors.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/01
Near Omaha, NE 68144
Kelvin
Job Details: 06/10/2025
"Customer states units top rack is sticking. Inspected unit, confirmed issue. Informed customer of proper care and use of machine, as top rack has to be pressed in with door to keep seal on top spray arm. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Omaha, NE 68111
Mark F
Job Details: 06/10/2025
Customer states unit stopped cooling. 70* both compartments. Ran force freeze and tapped system. Unit pulled 1700 microns.; ordrng 1 DA96-01408A (Evap) and 1 DA81-06006A (Drier)
We serviced a
LG DISHWASHER
Model LDF7774BD
Near Des Moines, IA 50317
Ky
Job Details: 06/10/2025
Recommend wash pump replacement. ; dspstn on spec-tagged invntry: 1 5221DD1001E VALVE 12V
We serviced a
LG RANGE ELEC
Model LREL63235
Near Plattsmouth, NE 68048
Jacob
Job Details: 06/10/2025
Customer states unit is not heating properly. Installed new temperature sensor.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Plattsmouth, NE 68048
Jacob
Job Details: 06/10/2025
"Customer states unit is not cooling in the ff section, found the door is bent and not shutting. ; ordrng 1 5304532165 (Door)"
We serviced a
BOSCH DISHWASHER
Model SHPM65W56N /11
Near Leawood, KS 66206
Chris
Job Details: 06/10/2025
Customer states unit will not start a wash cycle. Unit needs new control module.; ordrng 1 11031054 (Control module (kc))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Huxley, IA 50124
Rory
Job Details: 06/10/2025
Technician recommended replacement of icemaker; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR
We serviced a
GE MONOGRAM (H) DISHWASHER
Model ZDT925SIN7II
Near Ames, IA 50010
Rory
Job Details: 06/10/2025
Technician found both drain pump and wash pump unresponsive ordering parts for return visit ; ordrng 1 WD19X25622 (Drain pump) and 1 WD19X25702 (Wash motor)