Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near West Des Moines, IA 50265

Mike

Job Details: 06/06/2025

Found a broken wire at the door hinge to the ice maker. Repaired wire but found all thenothernwiresmwere close to breaking as well. Repaired and lengthened all the wires at the door hinge to the ice maker. Tested icemaker and it is cycling and reading properly. Job complete.; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33PA-1SSD

Near Prairie Village, KS 66207

Chris

Job Details: 06/06/2025

"Customer states unit is not making ice. Unit needs new nozzle, spinner, base and o-ring.; ordrng 2 02-1841-00 (Spray cap (kc))s and 2 A09543-000 (Spinner jet (kc))s and 2 02-1840-00 (Jet base (kc))s and 2 13-0617-08 (O-ring)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Clive, IA 50325

Rory

Job Details: 06/06/2025

Returned with part installed new control board

We serviced a

LG REFRIGERATOR

Model LRMDS3006D.ASBCNA0

Near Grimes, IA 50111

Mike

Job Details: 06/06/2025

Complaint is that unit is 38-39* set to 33 and freezer is 2* set to -2. Checked fridge temp with thermal couple and got 35-36* and freezer was 0*. Checked refrigerant pressures and got -18 in vacuum and 45 high side. Pressures were a little low so I added some refrigerant till pressures were -14 and 49. Customer is also measuring air temp in fridge with not much product in it currently. Explained that air temperature will fluctuate far more than product temp especially with not much product in the unit as when you open the doors your air temp will rise quickly or if unit goes through defrost air temps will rise. Monitoring product temp with a digital food thermometer in something like a glass of water or jar of pickles etc that has been in the fridge for 12-24 hours will give you a much more accurate temperature. Also recommended adding product to the unit to help stabilize temps like a jug of water or water bottles etc something non perishable until they are comfortable that the unit is working.

We serviced a

SAMSUNG WASHER

Model WA50R5400A

Near Ankeny, IA 50023

Brian

Job Details: 06/06/2025

Customer states washer is not spinning out all the way. I was not able to replicate the problem at this time. ; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEM

Near Lincoln, NE 68521

Ali

Job Details: 06/06/2025

Ran the unit in a diagnostic mode and activated every moving load. Was unable to recreate the noise. Cycles the ice maker as well. Informed the customer to record the noise and call us back if the noise continues.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Overland Park, KS 66085

Austin R

Job Details: 06/06/2025

"Customer states that there's ice build up and water wont dispense unit will need new filter case leakage kit and evap cover. ; ordrng 1 DA97-12608A (Evap cover) and 1 DA97-14487A (Filter case assy) and 1 DA82-01415A (Leakage kit), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP"

We serviced a

ZLINE (H) RANGE GAS

Model RAS36

Near Saint Charles, IA 50240

Mike

Job Details: 06/06/2025

Convection fan noisy when in use but not always. Ran unit and after it heated up the left convection fan started knocking. Inspected fan and its the bearings in the motor failing. Will need to replace convection fan to repair. ; ordrng 1 RA-CVFN (CONVECTION FAN)

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near Norwalk, IA 50211

Anthony

Job Details: 06/06/2025

"Customer stated that unit is still having issues with direct cool ice maker producing and issues with ice leaking in dispenser. Tech support recommended adjustment to fill tube and OEM filter.; dspstn on spec-tagged invntry: 1 DA82-02642A ICEMKR UPDATE 1 DA97-12540K AUGER , 1 DA97-14504C ICE BCKT , 1 DA97-18859A ICE MAKER , and 1 DD81-04511A RTV"

We serviced a

BOSCH DISHWASHER

Model SHS863

Near Westwood Hills, KS 66205

Chance

Job Details: 06/06/2025

"Customer states unit is not draining. Upon arrival customer had clips and covers apart. Reinstalled all covers the proper way and tested unit, unit kicked out gunk into sink. Tested unit multiple times and unit drained perfectly. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF2

Near Papillion, NE 68046

Darrin

Job Details: 06/06/2025

Customer states that icemaker no longer works. ; ordrng 1 241798231 (I/M ASSY)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Des Moines, IA 50320

Job Details: 06/06/2025

Repair wiring to drain pump.

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/02

Near Omaha, NE 68116

Shannon

Job Details: 06/06/2025

Arrived at unit temps are 20 and 36 pulled back wall have uneven frost pattern ordering parts ; ordrng 1 Adl76681401 (Evap) and 1 Adl76522101 (Evap) and 1 Tca35692209 (Compresser) and 1 Adh73590304 (Drier)

We serviced a

LG WASHER

Model WM6998HBA

Near Urbandale, IA 50323

Brian

Job Details: 06/06/2025

"Customer states unit is leaking again. Found the tub leaking at the seam. New tub assembly needed. ; ordrng 1 AJQ74873963 (Tub and basket assembly), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Omaha, NE 68131

Cole

Job Details: 06/06/2025

Customer states unit stopped mid cycle. Will need new board.

We serviced a

LG REFRIGERATOR

Model LRFLC2706S.ASTCNA0

Near Omaha, NE 68104

Mark F

Job Details: 06/05/2025

Customer states unit doesnt dispense water. Pressed dispenser. Water came out. No defects found.

We serviced a

GE DISHWASHER

Model GDF610SD283

Near Bennington, NE 68007

Shannon

Job Details: 06/05/2025

Inspect unit flood sensor failed replaced with new test ok

We serviced a

SPEED QUEEN WASHER

Model HA3000W

Near Council Bluffs, IA 51503

Cole

Job Details: 06/05/2025

Customer states unit leaks water. Found leaky drain hose.

We serviced a

LG REFRIGERATOR

Model LFXF24623S/00

Near Lincoln, NE 68507

Ali

Job Details: 06/05/2025

During inspection I gained access to the compressor and checked amp draw. Unfortunately the compressor is starting to fail. Due to the age customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL STACK W/D (H)

Model n/a

Near Kansas City, KS 66111

Chance

Job Details: 06/05/2025

Customer states unit is not starting on dryer section. Unit will need new start button. Follow up scheduled for Wednesday morning. ; ordrng 1 3404233 (Start button (KC))

We serviced a

LG REFRIGERATOR

Model LRDCS2603S.ASTCNA0

Near Fremont, NE 68025

Mike F

Job Details: 06/05/2025

"Customer states unit is not cooling. Another servicer diagnosed failed compressor. Tapped system verified failed compressor. Replaced compressor and drier. Pressurized with 160psi of nitrogen, bubble tested new connections. No leaks found. Vacuumed system sub 900 microns, recharged with 2.01oz of r600."

We serviced a

GE MONOGRAM (H) DISHWASHER

Model ZDT915SPJ2S

Near Chicago Precinct, NE 68022

Derek

Job Details: 06/05/2025

"Tech inspected the dishwasher and found that it does not 'wake up' when door is opened or closed. Connected newfi diagnostic tool and tool does not power on, indicating that the main electrical supply is missing. Tech checked under the sink and found a box of detergent pods resting against the power switch. Tech pressed power switch and the dishwasher powers on. Ran a light wash cycle for 25 minutes and zero issues surface. Tech provided free dryer vent inspection while in home. Vent discharges onto the roof and accessibility is not great, as roof is steel and will dent if technician walks on it. Tech ran tests from inside the home and the dryer passes without issue. Total length of vent is roughly 16 feet. Visual inspection of the outlet on the roof, from the ground level, shows no signs of lint accumulation or signs that intervention is required any time soon."

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Omaha, NE 68154

Shannon

Job Details: 06/05/2025

Inspect unit clean and adjust short vent test ok senior discount given

We serviced a

LG DISHWASHER

Model LDPH7972S.ASSESNA

Near Urbandale, IA 50322

Anthony

Job Details: 06/05/2025

Customer stated that upper main rack is having problems sliding out and sliding back in with rails jamming up. Replaced both left and right side rails to resolve issues.

We serviced a

GE REFRIGERATOR

Model GFE29HSDDSS

Near Bennington, NE 68007

Darrin

Job Details: 06/05/2025

Customer state that unit is not cooling correct in the fridge.

We serviced a

DACOR (H) WARMING DRAWER

Model EWP30SCH

Near Omaha, NE 68142

Mike F

Job Details: 06/05/2025

"Customer states unit is not heating. Found thermal fuse tripped, reset fuse. Found failed cooling fan, fan is NLA with no substitution. Service call collected."

We serviced a

LG DRYER

Model DLEX7900WE

Near Urbandale, IA 50323

Brian

Job Details: 06/05/2025

Customer states D80 error presents itself. Replaced the heating element under warranty. Instructed customer to check vents. Unit operates as designed. ; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001J

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Omaha, NE 68157

Shannon

Job Details: 06/05/2025

Inspect unit vacuum lint and dog hair repair wire on heater test ok customer to hook vent back up

We serviced a

SAMSUNG OVENS ELECTRIC

Model NQ70M7770DS/AA

Near Pacific Junction, IA 51561

Cole

Job Details: 06/05/2025

Customer wanted to proceed with repair. Will need another display PCB. ; ordrng 1 DE92-04046C (Board)

We serviced a

KENMORE WASHER

Model 110.26132410

Near Lincoln, NE 68522

Derek F

Job Details: 06/05/2025

Upon inspection the washer wouldnt fill during cycles. I first confirmed the washer had good water pressure from the supply hoses. I then checked the filter and did not find them clogged. I then gained access to the valves and confirmed they are getting voltage to fill. I also checked the transmission and found evidence of oil leaking. The gear case and inlet valve have failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SG/AA

Near Ashland, NE 68003

Ali

Job Details: 06/05/2025

During inspection customer informed me the unit never cooled when he plugged it in. I disassembled the fresh food to gain access to the evaporator. Plugged the unit in and ran a diagnostic test via hass. Unit was displaying a ui communication for code and a locked compressor error code. Ran a cooling test and compressor did power on. Amp draw was around .9 amps. Unit has a system leak. Customer is going to contact Samsung for full warranty coverage. ; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Milford, NE 68405

Derek F

Job Details: 06/05/2025

Upon inspection the dryer was always completely drying loads. I went through cycles with customer and how the moisture sensor affects cycle time. I confirmed the unit did had good air flow at the external vent. The dryer is operating properly. Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

MAYTAG DRYER

Model MED4500MV0

Near Milford, NE 68405

Derek F

Job Details: 06/05/2025

Upon inspection the dryer would select a cycle. I found the timer dial is cracked and spinning freely. A new knob and clip will be needed and we will ship them to the customer.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11708423 (Drop ship knob) and 1 WP688805 (DROPSHIP clip)

We serviced a

GE REFRIGERATOR

Model PSB48YSKBSS

Near Lincoln, NE 68516

Ali

Job Details: 06/05/2025

Tech was assigned as a helper;

We serviced a

GE REFRIGERATOR

Model PSB48YSKBSS

Near Lincoln, NE 68516

Bryce

Job Details: 06/05/2025

"Customer states unit has leaking water upon inspection. Verified complaint had to pull unit out utilizing air sleds, and second person after getting unit out, went ahead and noticed that the waterline going to the icemaker had popped out went ahead and popped it back in as well as put silicone around it and utilizing new fee went ahead and tested to make sure had no leaks. Unit is now operating as it should job complete."

We serviced a

ZEPHYR BEV CENTER (H)

Model PRB24F01AG

Near Ashland, NE 68003

Ali

Job Details: 06/05/2025

During arrival customer had the unit pulled. Upon inspection noticed the door was not shutting properly. Upon further inspection the bottom bushing had failed. Removed the entire door assembly and installed a new bushing assembly. Reassembled the door and confirmed a proper seal. Placed the unit back into its location. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE RANGE GAS

Model JGBP33DEM1WW

Near Omaha, NE 68122

Travis

Job Details: 06/05/2025

Unit has failed igniter. Will order. ; ordrng 1 4342528 (Igniter)

We serviced a

GE ICEMAKERS U/C(H)

Model UCC15NJCII

Near Gretna, NE 68028

Derek

Job Details: 06/05/2025

"Customer says that ice is not producing as well as it had been previously. Tech arrived and found the bin sensor detached from the wall and laying on top of the ice in the bin. The bin is between 1/3 and 1/2 full of proper size and shaped cubes. Tech removed toe kick and grill while monitoring. Condenser fan is working and blowing very hot air out of the machine compartment. Condenser coil has a small amount of lint, but it not clogged. Tech Co ti used watching until cubes have harvested to inspect for quantity and quality of the ice that is released. Roughly 18 full size cubes are harvested and water refills the reservior without issue. Drain pump is working properly to evacuate water from the machine as needed. Tech monitored and found that the next production cycle takes 41 minutes from harvest to harvest and production time is as expected. Tech finds no issues at this time other than the scoop holder/ bin sensor being dislodged. Job is complete. Diagnostic fee for the ice maker and second appliance fee for the fridge inspection are both collected in one on this ticket."

We serviced a

LG REFRIGERATOR

Model LFC25776ST

Near Kansas City, MO 64116

Chance

Job Details: 06/05/2025

"Upon arrival found part was just a plastic tower with no damper assembly inside. Called LG who said it should have a damper assembly with it per it being a direct sub from original part which is NLA. Found a seperate sub from on sunburg. Will order with lg with best shipping available. Follow up tbd by office based on part availability. ; ordrng 1 ADJ73852108 (Tower and damper (KC)), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF0

Near Omaha, NE 68118

Shannon

Job Details: 06/05/2025

Arrived at unit Unit has stuck key pad for ice cube crush water dispenser user interface 5304527031 is recommend for repair but water and crunch ice still function tech removed user interface and removed chime so will not keep making noise and functions on water and crushed ice

We serviced a

SAMSUNG WASHER

Model WF405ATPASU/A2

Near Overland Park, KS 66221

Eric

Job Details: 06/05/2025

Replaced door gasket tested no leaks found unit good to go

We serviced a

LG RANGE GAS

Model LRG3095ST

Near Omaha, NE 68130

Travis

Job Details: 06/05/2025

Customer states unit is heating inconsistently. Igniter is drawing 2.7 amps. It is weak. Should be between 3.2-3.6 amps. Installed new. New one pulls 3.4 amps and burner lights properly. Unit is now operating properly.

We serviced a

JENNAIR (H) RANGE GAS

Model JGRP430WP01

Near Plattsmouth, NE 68048

Jacob

Job Details: 06/05/2025

Customer states they over boiled and now the ignitor are sparking. Cleaned big burner and unit is now operating properly.

We serviced a

SAMSUNG RANGE ELEC

Model NSI6DG9100SRAA

Near Lincoln, NE 68506

Bryce

Job Details: 06/05/2025

Customer has a CFO error code indicating there is a possible main board fault but definitely a communication error went ahead and changed out the main board then tried all the induction cooktop cooktop seem to work perfect as well as turned on the oven to make sure the oven was getting hot. Oven is also getting hot job complete.

We serviced a

GE RANGE GAS

Model GGS600AV2FS

Near Slater, IA 50244

Rory

Job Details: 06/05/2025

Returned with parts installed new glow bar igniter

We serviced a

LG REFRIGERATOR

Model LSXS26366S/11

Near Lincoln, NE 68516

Ali

Job Details: 06/05/2025

During inspection there was ice buildup inside the ice tray. Cleaned out all of the buildup and adjusted the ice maker to provide a better flow of water into the mold. Also informed the customer to have the RO system fixed to provide proper pressure.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF23BB8600QLAA

Near Olathe, KS 66062

Eric

Job Details: 06/05/2025

Customer states auto fill pitcher won't work replace pitcher tested unit now working and filling correctly

We serviced a

LG STACK W/D (H)

Model WM8900HBA.ABLEEUS

Near Lee's Summit, MO 64081

Eric

Job Details: 06/05/2025

"Tried to install back half and tub tub will not fit into back half tried with old back half and tub won't fit with that either, called lg tech line 2 techs confirmed was right part number. Maybe part that was sent was wrong krdered new tub and front half per DS; ordrng 1 AJQ73314402 (Inner tub)"

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Omaha, NE 68136

Derek

Job Details: 06/05/2025

"Customer says that they recently moved into this rental home and have had issues with the dishwasher since the beginning. Customer had a similar issue with the washer and it turned out that the water was shut off, so customer wonders if something similar has occurred here. Tech started the dish washer and verified that fill properly occurs. Loud humming sound occurs immediately after and water is not sprayed. Wash motor is locked up and not spinning. Tech cancelled cycle and verified that the drainage system is proper. Removed filter components from the bottom of the unit and found a piece of plastic jammed in the wash impeller. Removed plastic and can now spin the impeller by hand. Reassembled and tested operations, but found that the wash motor just hums instead of spinning. Jammed plastic piece overheated and damaged the circulation pump/wash motor. Tech looked up replacement parts and found that the wash motor comes as an assembly with the entire base sump unit. Generated a quote for repair and tenant declined. She will submit notes to the landlord and they will figure out what to do from there. Job is complete."

We serviced a

LG DRYER

Model DLE3400W

Near Omaha, NE 68111

Kelvin

Job Details: 06/05/2025

"Customer states unit is not drying or tumbling. Inspected unit, confirmed issue. Unt has 240v, fuses good, idler pulley switch good, door switch good. found main board relay has failed and will require replacement. Will return with parts when they arrive. ; ordrng 1 EBR31002623 (Main pcb)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSSA

Near Grimes, IA 50111

Brian

Job Details: 06/05/2025

Customer states top rack is not getting clean. Found low pressure coming from the pump indicating a failing circulation pump. New sump assembly needed. ; ordrng 1 WPW10780877 (Sump assembly)

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Lincoln, NE 68516

Derek F

Job Details: 06/05/2025

Upon inspection the washer wouldnt respond. I confirmed the unit had 120V from the outlet. The main control also had power and the diagnostic light was flashing. I had good voltage to the console but no lights. The console has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB860012AA

Near Omaha, NE 68111

Kelvin

Job Details: 06/05/2025

Customer state the union is leaking water into flex drawer and freezer section. Inspected unit confirmed issue found case assembly is leaking.Water and will fireplacement. Repair approved under manufacturers warranty. Removed original filter case housing installed new verified with customer no leaks are present and unit is operating properly job complete.

We serviced a

SAMSUNG WASHER

Model WF50A8600AE/US

Near Omaha, NE 68136

Derek

Job Details: 06/05/2025

Customer states that the detergent dispenser won't empty properly. Tech ran tests and confirmed that all three compartments hold excessive water. Tech removed drawers and found no specific issues. Cleaned the drawer out fully and retested. Less water remains and a normal amount of residual is left behind. Tech explained the idea of the gravity siphon system. Customer will keep up on maintaining the dispenser drawer and will call back if issues occur again. Job is complete.

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMC50522AS

Near Grimes, IA 50111

Mike

Job Details: 06/05/2025

Button to open the door is sticking at times. Pulled unit and inspected and mechanism and spring are not broken or damaged. Found that the channel has build up in it. Cleaned out build up and greased the channel and guides and now button is no longer sticking.

We serviced a

BOSCH REFRIGERATOR

Model B36BT830NS/74

Near Omaha, NE 68114

Kelvin

Job Details: 06/05/2025

"Returned with parts. Removed original icemaker, installed new. Verified with customer unit operating properly. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYB8

Near Omaha, NE 68154

Travis

Job Details: 06/05/2025

Drain hose connects to copper extension under sink. Copper piece plugged. Cleaned out. Unit now draining properly. Told customer to have plumber redo drain system for dishwasher to permanently fix issue.

We serviced a

GE REFRIGERATOR

Model CSB42YP2NBS1

Near Chicago Precinct, NE 68022

Shannon

Job Details: 06/05/2025

Arrived at unit ice 2 degrees in freezer 36 in fridge icemaker has failed replace icemaker 24 hours for ice

We serviced a

LG WASHER

Model Wt4801cw

Near Omaha, NE 68130

Derek

Job Details: 06/05/2025

"Customer states that when weight is added to the tub, the tub descends and nearly touches the floor. Tech pressed on each 'corner' of the tub and tested the rebound. 3 of the 4 shocks are bouncy and worn out. Tech ran an express wash cycle and found the lid lock, fill, agitate, drain, and spin are proper. Tech asked customer if uE error has occurred and customer confirmed that it has. Tech provided quote for new shock absorber kit and customer declined. Job is complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Omaha, NE 68106

Mark F

Job Details: 06/05/2025

Returned with part. Installed system parts. Pressure tested with 125psi nitrogen. Pressures held. No bubbles on welds. Vacuumed system to 850 microns. Charged with 200g of R134A. Final pressures 4 and 108. Please allow 24 hours for unit to cool. Slowly add food back over the next week.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model n/a

Near Overland Park, KS 66224

Eric

Job Details: 06/05/2025

Customer states technician from other company replaced valve since then unit has been leaking found too much water pressure unit filling with 3 inches of water causing water to reach vent and overflow turned water pressure down unit good to go.

We serviced a

ZEPHYR RANGEHOOD

Model AK9134BS

Near Alleman, IA 50007

Anthony

Job Details: 06/05/2025

Customer stated that unit is making rattling noise. Unable to replicate noise complaint.

We serviced a

GE RANGEHOOD

Model n/a

Near Omaha, NE 68132

Kelvin

Job Details: 06/05/2025

Customer states that during construction and upstairs that the hood fell to cooked top. Inspected unit confirmed issue. Unit will require new screws for mounting. Repair approved. Installed hood. Verified with customer that unit is operating properly job complete.

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC2

Near Omaha, NE 68136

Derek

Job Details: 06/05/2025

"Cuetomer says dryer squeals while running. Tech started dryer but noise does not occur. Disassembked dryer and found the belt tensioner failed. Gave quote to install a new belt tensioner assembly and the customer approved. Tech installed new assembly and vacuumed out the interior of the machine. Reassembled and ran a 20 minute timed dry cycle. No noise develops and heater cycling is proper. Tech went outside to measure airflow from the venting and found that the vent is on the customers roof and is not easily accessible for testing. Should venting issues occur, tech recommends a commercial vent cleaning company whom has specific insurance for climbing on and walking across a roof. Job is complete. ; used 1 W10837240 (IDLER ASM (279640)) from stock"

We serviced a

LG REFRIGERATOR

Model LF29H8330S.ASTCNA0

Near Omaha, NE 68104

Lucas

Job Details: 06/05/2025

Customer states dispenser will not let them switch between ice types or to water. Unit is stuck on crushed ice. Confirmed controls are not locked. Unit will need a new dispenser control installed. ; ordrng 1 ACQ30535719 (Dispenser control)

We serviced a

GE PROFILE DISHWASHER

Model PDT715SYN3FS

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/05/2025

Ui trim broken. Installed new ui. Unit is now operating properly.

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/23

Near Omaha, NE 68116

Mike F

Job Details: 06/05/2025

"Customer states e15 error. E15 error showing on dishwasher. Power cycled unit, started unit, drain pump making loud noise. Used shop vac and removed water. Found float stuck in up position. Moved float up and down, float moves freely. Removed drain pump. Found debris blocking drain pump. Reinstalled drain pump, started unit, unit is operating."

We serviced a

ZEPHYR WINE COOLER (H)

Model PRW24C02BG

Near Omaha, NE 68114

Kelvin

Job Details: 06/05/2025

"Customer states unit is making noise, quits when door is open. Inspected unit, confirmed issue. Found evap fan has failed and will require replacement. Repair declined. Job complete."

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Bellevue, NE 68005

Cole

Job Details: 06/05/2025

"Customer states unit not heating. Installed new heating assembly, thermistor and door switch."

We serviced a

WOLF (H) COFFEE MAKER (H)

Model EC24S

Near Overland Park, KS 66221

Chance

Job Details: 06/05/2025

Customer states unit is not brewing as strong as it was. Inspected unit and found Starbucks beams were being used. Advised customer to switch to a non oily bean and that should fix her issues. Job complete.

We serviced a

GE MICROWAVE OVEN

Model JVM6175SK5SS

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/05/2025

Customer states vent fan stays on. Found unit does not have typical fan Tco and temp sensing is built into control. Will need new main pcb. No repair at this time.

We serviced a

LG REFRIGERATOR

Model LF29H8330S.ASTCNA0

Near Omaha, NE 68137

Kelvin

Job Details: 06/05/2025

"Customer states units freezer door is not opening all the way. Inspected unt, confirmed issue. Found left side rail is not installed properly and will require removal and reinstall. Nothing appears to be broken. Removed door rail. Reinstalled. Verified with customer they door is operating properly. Covered by manufacturer warranty, job complete."

We serviced a

MIELE (H) OVENS ELECTRIC

Model H4844BP

Near Lincoln, NE 68512

Ali

Job Details: 06/05/2025

During inspection I gained access to the bake element and it had failed. Unit will need a new bake element. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 5807473 (ELEMENT - BROIL)

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DS603SS

Near Elkhart, IA 50073

Rory

Job Details: 06/05/2025

Returned with parts installed new rotor as well as a rotor on additional unit

We serviced a

ASKO (H) DISHWASHER

Model .U

Near Stilwell, KS 66085

Chris

Job Details: 06/05/2025

Customer states unit will not open or close properly. Unit needs installed properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR/AA

Near Omaha, NE 68147

Jacob

Job Details: 06/05/2025

Customer states unit is not cooling. Unit will need a new compressor.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A9675AP/AA

Near Bellevue, NE 68123

Cole

Job Details: 06/05/2025

Customer states unit is leaking from water filter. Installed new filter case assembly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF70F23DERAA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 06/05/2025

Imaoext unit water pitcher not working reset unit turn on water pitcher and test fill ran hass sent report test ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SR/AA

Near Lincoln, NE 68528

Ali

Job Details: 06/05/2025

"Steamed out the drain line and installed the new evaporator cover, unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"

We serviced a

SHARP MICRO-DRAWER (H)

Model SMD2470ASYE

Near Lenexa, KS 66215

Chance

Job Details: 06/05/2025

"Customer states units touch pad is non responsive. Inspected unit and confirmed complaint. Reset power to unit and took ribbon cab,es out to reseat to see if we could get it to function with no luck. Unit will need new UI. Customer approves repair. Follow tbd by office. customer is aware part is out of stock. ; dspstn on spec-tagged invntry: 4 28QBP0495 SWITCH 3/16 SPDT"

We serviced a

ASKO (H) WASHER

Model 6424

Near Huxley, IA 50124

Anthony

Job Details: 06/05/2025

Customer stated that unit is not responding correctly at user control and wont go into spin. Found unit will need new control board replacement.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBQ2

Near Omaha, NE 68112

Lucas

Job Details: 06/05/2025

Customer states dishwasher buttons are not responding. Occasionally they can get unit to start cycle. Some buttons appear to respond but no functions work. Unit is notorious for control panel issues. Unit will need panel replaced. ; ordrng 1 W10811167 (Control panel)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TFB

Near Omaha, NE 68134

Shannon

Job Details: 06/05/2025

Inspect unit plunger stuck in upper position remove bucket move down and reinstall bucket test ice cube and crushed as well test ok ; dspstn on spec-tagged invntry: 1 241675704 SOLENOID ASSY

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 685/S 3

Near Ames, IA 50014

Rory

Job Details: 06/05/2025

"Technician steamed out frozen icemaker, recommended replacement of ice bucket; ordrng 1 7015993 (Ice bucket direct ship to customer)"

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Lincoln, NE 68516

Bryce

Job Details: 06/05/2025

Customer states crapped icemaker is not working upon inspection verified complaint noticed the cubes are all still frozen and the motor is not moving. Went ahead and put in new crap icemaker tested filled just fine. Please allow 24 to 48 hours before Ice drops job complete

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Lincoln, NE 68521

Derek F

Job Details: 06/05/2025

"Upon inspection the washer was going out of balance and not finishing cycles. I first filled the tub and checked the dampers. They were extremely weak. The washer did fill, lock, spin and drain ok. The washer would need four new damper rods to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/05/2025

Customer states ice maker stopped producing cubes. No ice in bin or in ice maker tray. No sign of freeze. Manually ran ice maker with jumper wire. Unit continuously hat sets but never calls for water. Unit will need a new ice maker assembly installed.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lincoln, NE 68532

Derek F

Job Details: 06/05/2025

"I arrived today with the part to complete the repair. I first disconnected power and gained access to the door lock. I then replaced the lock and strike. Finally, I ran the unit through a brief test cycle and it was able to lock. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Lenexa, KS 66215

Chance

Job Details: 06/05/2025

"Customer states unit is not draining and giving drain error. Found stuffing in drain pump from dog bed. Removed stuffing and tested unit, unit is functioning properly. Job complete."

We serviced a

LG REFRIGERATOR

Model LHFS28XBS/00

Near Lincoln, NE 68510

Bryce

Job Details: 06/05/2025

Customer states craft icemaker is not working inspection verified complaint craft icemaker is completely full. Other complaint is that there is a white powder that seems to be where the dispenser is seems to just be hard. Water buildup went ahead and cleaned around dispenser where the ice shoots out job complete unit working properly

We serviced a

GE REFRIGERATOR

Model GSE25HSHJHSS

Near Louisburg, KS 66053

Chris

Job Details: 06/05/2025

Customer states unit is not dispenser water at a high rate. Unit needs new water valve.; ordrng 1 WR57X33326 (Water valve (kc))

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Omaha, NE 68105

Jacob

Job Details: 06/05/2025

Customer states the door is not sealing. Reinstalled door gasket.

We serviced a

HOTPOINT DRYER

Model HTDX100ED4WW

Near Des Moines, IA 50317

Anthony

Job Details: 06/05/2025

"Customer stated that unit drum is no longer rotating. Found unit will need replacement drive belt.; dspstn on spec-tagged invntry: 1 W10820036 SWITCH,DOOR and 1 WE03X29897 BELT (137212700)"

We serviced a

SAMSUNG DRYER

Model DVE45B6300W/A3

Near Ankeny, IA 50021

Anthony

Job Details: 06/05/2025

Customer stated that unit is having issues no longer heating and displays error code HC. Found unit will need replacement heater assembly to resolve issues.; dspstn on spec-tagged invntry: 1 DC32-00007A THERMISTOR and 1 DC97-14486A HEATING ELEMENT COMPLETE(

We serviced a

SAMSUNG REFRIGERATOR

Model RF29DB970012AA

Near Waukee, IA 50263

Brian

Job Details: 06/05/2025

Customer states compressor is making a growling sound similar to the previous compressor. Ran HASS diagnostic and found nothing wrong. Everything passed and unit is functioning as designed. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TD5

Near Omaha, NE 68108

Cole

Job Details: 06/05/2025

Will return 6/9 with JL; schdld next appmnt for 6/9 MON 9-10

We serviced a

WHIRLPOOL RANGE GAS

Model SF462LXST

Near Omaha, NE 68104

Mark F

Job Details: 06/05/2025

Returned with part. Installed new gas valve. Tested with micro gas detector. No leaks. Unit operating properly.

We serviced a

CROSLEY WASHER

Model YTW4514SNWS

Near Blair, NE 68008

Mike F

Job Details: 06/05/2025

Customer states unit is not spinning. Inner basket moved freely. Put unit into drain and spin. Lid locks and unit drains water. Heard motor spinning but tub was not moving. Found broken belt. Quoted for belt.

We serviced a

GE REFRIGERATOR

Model GIE21GTHCBB

Near Bennington, NE 68007

Mike F

Job Details: 06/05/2025

"Return with parts. Installed condenser fan motor housing. Started unit. Fan turns on, unit is starting to cool. Monitored temperatures for 10 minutes. Unit is operating. Payment collected at first trip."

We serviced a

JENNAIR (H) REFRIGERATOR

Model JFX2597AEP2

Near Lincoln, NE 68523

Ali

Job Details: 06/05/2025

During inspection I cycled the ice maker and noticed the full arm was jamming. Fixed the arm. Also confirmed the ice tray filled properly. Also checked the ice room fan. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!