Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF

Near Lincoln, NE 68506

Bryce

Job Details: 05/01/2025

Customer states fridge is not making any noises at all went ahead and put in new defrost timer advanced. The defrost timer unit is not operating properly. Please allow 24 hours to reach optimal temperatures.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBWW/AA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 05/01/2025

Arrived at unit customer states was working fine changed water filter and is slow now tech pulled filter our still slow is nom genuine also 39 c error for icemaker is frozen over would recommend icemaker and water filter case assy for repair customer to call Samsung to see if can get a one time concession

We serviced a

VIKING (H) RANGE PRO (H)

Model VGIC53626BSS

Near West Des Moines, IA 50265

Mike

Job Details: 05/01/2025

Replaced door hinges and now door is closing properly.

We serviced a

VIKING (H) RANGE PRO (H)

Model VGIC53626BSS

Near West Des Moines, IA 50265

Mike

Job Details: 05/01/2025

Replaced door hinges and now door is closing properly.

We serviced a

SAMSUNG WASHER

Model WF45H6300AW/A2

Near Eagle, NE 68347

Derek F

Job Details: 05/01/2025

Upon inspection the door to the washer wouldnt latch closed. I first gained access to the lock and pulled the release to make sure it was unlocked. I then found the locked itself is damaged and not allowing the door to catch. I also found evidence of spider gear failure when spinning the drum. The washer would need a new door lock assembly to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634

We serviced a

FRIGIDAIRE WASHER

Model FTW3011KW0

Near Bellevue, NE 68123

Jacob

Job Details: 05/01/2025

Customer states unit is making a loud noise. Unit will need a new Transmission.

We serviced a

THERMADOR (H) MICROWAVE OVEN

Model MEM301WS

Near Ames, IA 50014

Rory

Job Details: 05/01/2025

Customer to call Bosch/thermador for redispatch

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Waukee, IA 50263

Brian

Job Details: 05/01/2025

Customer states unit wont operate and makes a strange sound. Found the drain pump failed. New drain pump needed. Follow up required. ; ordrng 1 W10876600 (Drain pump)

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Waukee, IA 50263

Brian

Job Details: 05/01/2025

Customer states unit no longer heats. Found heating element broken. Replaced heating element. Dryer operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 WP35001193 TCO DC96-00887C and 1 WP35001247 ELEMENT DC47-00019A

We serviced a

LG OVENS GAS

Model n/a

Near Papillion, NE 68133

Jacob

Job Details: 05/01/2025

Customer states unit is not working properly. Will need to order a new main board. ; ordrng 1 EBR80595308 (Main board)

We serviced a

GE OVENS ELECTRIC

Model JTS3000SN1SS

Near Chicago Precinct, NE 68022

Shannon

Job Details: 05/01/2025

Broil element failed ; ordrng 1 WB44X48685 (Broil element) and 1 WB27X36806 (Board)

We serviced a

WHIRLPOOL COOKTOP GAS

Model G7CG3064

Near Omaha, NE 68118

Travis

Job Details: 05/01/2025

Returned with part. Installed new manifold with valves. Tested burners. Found left rear spark switch does not work. Will need new spark harness. Also found knobs to not be correct. Will need new knobs. ; ordrng 1 WPW10286646 (Spark switch harness) and 4 WPW10284885 (Knob (Sundberg?))s

We serviced a

LG DRYER

Model DLE3170W

Near Omaha, NE 68105

Cole

Job Details: 05/01/2025

Customer states unit makes noise as while spinning. Installed new bearings.; used 1 DELGKIT (MAINT KIT) from stock

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD770WFP/19

Near Omaha, NE 68114

Mark F

Job Details: 05/01/2025

"Customer states unit will give Water detection error. Unit running when arrived. Stopped cycle. Proper water level in tub. Set to engineer mode. No stored errors. Ran diagnostics test. Once unit his test 50 break, unit stalled and did not start. Canceled after 8 minutes of dwell. Started quick rinse. Unit made full cycles. Suspect failed control board."

We serviced a

LG REFRIGERATOR

Model LMXS30776D/04

Near Shawnee, KS 66216

Chris

Job Details: 05/01/2025

Customer states unit is not cooling properly. Unit was found unrepairable by manufacturer.

We serviced a

LG REFRIGERATOR

Model LRFXS2503D

Near Bellevue, NE 68005

Travis

Job Details: 05/01/2025

"Replaced compressor, drier, condenser and evaporator."

We serviced a

KENMORE WASHER

Model 110.26862500

Near Lincoln, NE 68502

Derek F

Job Details: 05/01/2025

"Upon inspection the washer had been no fully draining. I first confirmed with customer unit does get water out but could hear water when spinning stops. I confirmed the lid switch, drain pump and motor couplers were ok. I also inspected the gear case and saw no signs of oil leaking. I filled the tub completely and it was able to spin and drain. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE DISHWASHER

Model GDT226SSL2SS

Near Lincoln, NE 68502

Ali

Job Details: 05/01/2025

During inspection unit would leak from the front RH corner. Adjusted the unit. Also cleaned the gasket and reseated it. Also cleaned out the drain filter. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF01

Near Eagle, NE 68347

Derek F

Job Details: 05/01/2025

Upon inspection the refrigerator had been popping the breaker. I isolated the issue to the compressor circuit. I will return with an inverter to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!g; ordrng 1 5304523061 (Inverter)

We serviced a

SUB ZERO (H) REFRIGERATOR

Model BI-36UG/S/TH

Near Kansas City, MO 64113

Chance

Job Details: 05/01/2025

Customer states unit has a sound like fan hitting ice. Upon arrival customer said the drawer was misaligned causing door to not shut all the way. Customer fixed drawer and frost went away. Found a couple of piece of ice still hangin on fan shroud. Knocked ice off and noise is gone. Ice and noise should not come back now that door is closing properly job complete.

We serviced a

LG RANGE GAS

Model LRG30855ST

Near Omaha, NE 68132

Mark F

Job Details: 05/01/2025

"Customer states units display doesnt respond. Customer has previously unplugged it, temporarily works then locked again. Unplugged unit. Buttons would respond except for 6, 7, 8. Display board would need replaced."

We serviced a

LG REFRIGERATOR

Model LLMXS3006S/00

Near Omaha, NE 68135

Koby

Job Details: 05/01/2025

"Return with parts. Disassembled the unit and removed the old freezer evaporator cover and installed the new one. Reassembled the unit and confirmed operation, unit functions properly. Job complete."

We serviced a

LG WASHER

Model WM3700HVA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 05/01/2025

Inspect unit rear bearing noise would recomend inner spin basket and back half for replacement 6;years old

We serviced a

AMANA REFRIGERATOR

Model ABB1921DEW

Near Omaha, NE 68105

Cole

Job Details: 05/01/2025

Customer states unit sometimes leaks. Installed new water valve.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF9

Near Overland Park, KS 66062

Austin R

Job Details: 05/01/2025

Customer states that unit Is freezing on back wall unit had a bad defrost heater replaced it and tested units good to go

We serviced a

MAYTAG WASHER

Model MHWE200XW00

Near Lincoln, NE 68510

Derek F

Job Details: 05/01/2025

Upon inspection the washer had trouble draining from the boot after a rug broke apart during a cycle. I confirmed the unit was draining normally except for in the door boot. I cleared the drain holes in the boot and recommended a cleaning cycle. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW

Near Lincoln, NE 68506

Bryce

Job Details: 05/01/2025

Customer states unit is only turning on for a couple of seconds and then shutting back off upon inspection verified complaint went into diagnostics mode. Unit has an E 63 which is an open heater circuit went ahead and changed heater unit is now operating properly and heating how it is supposed to.

We serviced a

GE DISHWASHER

Model PDT715SYV1FS

Near Lincoln, NE 68512

Derek F

Job Details: 05/01/2025

"Upon inspection the dishwasher door strike was broken. I first disconnected power and removed the door. I then replaced the strike and reassembled the dishwasher. Finally, I reconnected power and the dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Lincoln, NE 68502

Ali

Job Details: 05/01/2025

Customer would state unit would make a beeping noise and state the door was open. During arrival unit was working properly. Confirmed the doors were closing properly. Quoted a new control board if the issue comes back.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

HESTAN GRILL

Model GMBR42-NG

Near Leawood, KS 66206

Chance

Job Details: 05/01/2025

"Customer states unit is not lighting any of the burners. Swapped fuse box assembly on unit. Tested unit, unit is functioning properly. Job complete."

We serviced a

MARVEL ICEMAKERS U/C(H)

Model MACP215-SS01B

Near Omaha, NE 68022

Derek

Job Details: 04/30/2025

"Pulled ice maker and removed machine covers. Removed failed drain pump and installed new pump in place. Reassembled machine and started a new production cycle. Pump evacuated water as intended via the dump valve and the reservoir gravity drain. Tech confirmed that the reservior refills with water, the refrigeration system is energized, and that the circulation pump is moving water over the evaporator plate. Machine passes testing and no further issues are seen. Job is complete."

We serviced a

FRIGIDAIRE FREEZER

Model LFFH21F7HWG

Near Spring Hill, KS 66083

Chris

Job Details: 04/30/2025

Customer states water is freezing at the bottom. Unit needs drain cleaned.

We serviced a

GE DISHWASHER

Model GDF550PSR6SS

Near Omaha, NE 68142

Lucas

Job Details: 04/30/2025

Cleared water with shop vac and installed new drain pump. Unit still not draining. Disassembled hose and could not blow through hose. Used pick to remove clog at end of hose. Reassembled and tested. Unit is now operating properly.

We serviced a

THERMADOR (H) REFRIGERATOR

Model T30IR905SP/15

Near Ankeny, IA 50023

Rory

Job Details: 04/30/2025

Technician recommended replacement for evaporator fan; ordrng 1 12024944 (Evap fan)

We serviced a

THERMADOR (H) RANGE ELEC

Model PRD486WIGU/09

Near Ankeny, IA 50023

Anthony

Job Details: 04/30/2025

Customer stated that unit temperature gauge will sporadically move way past desired temp. Will need to return with temperature gauge.; ordrng 1 12028849 (Module)

We serviced a

SAMSUNG REFRIGERATOR

Model RT21M6213WW/AA

Near Olathe, KS 66062

Chance

Job Details: 04/30/2025

Customer states unit is beeping consistently and lights go off unless reset. Found reed switch not functioing. Unit will need new reed switch. Customer would like to think about repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA /02

Near Omaha, NE 68164

Shannon

Job Details: 04/30/2025

Arrived unit number 4 line flashing evap fan motor trying to run but wont recommend evap fan cover for repair not in town ; ordrng 1 DA97-13192B (Fan kit)

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/AA

Near Norwalk, IA 50211

Mike

Job Details: 04/30/2025

"I e jammed up on the right side,of the icemaker again. Called techline and documented that I had replaced the water filter case assembly and it had a Samsung filter in it now. They documented that everything has been down that can be and done correctly. They stated that if it does happen again I just need to called tech-line and not actually go out to the unit for the next steps. Customer will call if and when it happens again. I defrosted all ice and dried out the ice room. ; dspstn on spec-tagged invntry: 1 DA82-02638A ICEMKR UPDATE 1 DA97-12540K AUGER , 1 DA97-17285A ICE BCKT , 1 DD81-04511A RTV , and 1 DA97-18859A ICE MAKER"

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Lenexa, KS 66220

Austin R

Job Details: 04/30/2025

"Customer states that unit is leaking from front of dw, found that unit had a drip coming from circulation pump. Unit will need a new pump"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Omaha, NE 68124

Mike F

Job Details: 04/30/2025

"Customer states unit is leaking. Slid unit out on floor protection and removed outer door panel. Bottom door sweep shows signs of leaking. Also found leaking from vent can gasket. Recommend replacing bottom sweep, quotes for vent gasket. Customer declined. Service call collected."

We serviced a

WHIRLPOOL WASHER

Model WTW5100VQ2

Near Lincoln, NE 68505

Bryce

Job Details: 04/30/2025

Customer states unit is dripping into the basket upon inspection. Verified complaint attempted to take off the valves and clean off the screens clean. The screens still did not fix the issue as the valve is still dripping into the machine will be needing a new valve. Customer declined repair will be going with new .

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAEBC/AA

Near Omaha, NE 68135

Kelvin

Job Details: 04/30/2025

"Customer states unit is making noise, goes away when ff door is opened. Inspected unit, confirmed issue. Found evap cover insulation has deteriorated enough to allow air in causing ice buildup, hitting fan. Reccomend replacing evap cover. Repair approved. Removed ice buildup, evap cover. Installed new. Verified with customer unit is cooling properly with no leaks. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER"

We serviced a

ASKO (H) DISHWASHER

Model ASK|DOD561TXXL|74011

Near Omaha, NE 68118

Shannon

Job Details: 04/30/2025

Arrived at unit is a outdoor model by the pool repair loose connection on power area unit now working as should filled washed and drain all as should test ok

We serviced a

LG REFRIGERATOR

Model LFXS26596S.ASTCNA1

Near Lee's Summit, MO 64086

Austin R

Job Details: 04/30/2025

Customer states that unit was throwing cfe error and squealing lots. Repalced condenser fan motor units good to go

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFC

Near Omaha, NE 68136

Koby

Job Details: 04/30/2025

Return with parts. Disassembled the unit and pulled out with floor protection. Cut out the old system components and brazed in the new ones. Pressure tested system and vacuumed down to 800 microns. Charged with 3.5oz of R134a. Pressures are perfect after charging. Reassembled the unit and reinstalled. Job complete.

We serviced a

GE CAFE DISHWASHER

Model CDT805P2N3S1

Near Ankeny, IA 50023

Brian

Job Details: 04/30/2025

Customer states unit no longer operates. Found control board failed. New control board needed. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near La Vista, NE 68128

Kelvin

Job Details: 04/30/2025

"Returned with parts. Removed original main controller, installed new. Verified fz fan is operational and is cooling. Give unit 24 hours to get to proper temp. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG

Near Lincoln, NE 68516

Bryce

Job Details: 04/30/2025

Customer states handle on freezer has fallen off upon inspection. Verified complaint notice that the bottom freezer drawer handle has slipped off. The one side went ahead and undid the other side that had the Allen key loosened it reattach the left side as well as reattaching the right side and re-tightening the Allen key job complete and door handle is now on solid

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Bennington, NE 68007

Shannon

Job Details: 04/30/2025

Inspect unit heater failed replace heater and is working as should now customer to get on roof and remove screen fro vent that goes thru roof for better flow

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Bennington, NE 68007

Shannon

Job Details: 04/30/2025

Inspect unit heater failed replace heater and is working as should now customer to get on roof and remove screen fro vent that goes thru roof for better flow

We serviced a

BOSCH DISHWASHER

Model SHX55RL5UC\64

Near Valley, NE 68064

Travis

Job Details: 04/30/2025

Customer states unit does not fill and runs continuously. Inspected. Found drain pump runs as soon as its powered on. Removed panels. Found water in base. Found inlet solenoid is leaking constantly. Will need new water valve. Installed new. Ran unit. Verified no leaks from unit.

We serviced a

LG REFRIGERATOR

Model LRFXC2606S.ASTCNA0

Near Grimes, IA 50111

Job Details: 04/30/2025

"Returned with parts. Customer states ice maker started working properly after I left last week. Unit is operating as designed, job complete."

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 736TCI 3

Near Des Moines, IA 50311

Mike

Job Details: 04/30/2025

"Found the drain line clogged. Cleaned drain and cleaned out the bio film, and poured peroxide down the drain to kill off the biofilm bacteria."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Omaha, NE 68134

Mark F

Job Details: 04/30/2025

"Customer states unit gives 9-1 and 8-4 error. Started unit on rinse only. Valve turned on. No water. Flipped 1/4 vlv under sink on/off. Water then entered tub. Unit ran appropriately 5 minutes. Motor would then hum, could not hear any water spray. Canceled cycled. Started express wash. Drain pump would continuously run. Then error out for pressure switch fault. No water entered tub. Entered engineer mode. Errors: 7-1 wash motor failure, 10-2 electrical vent failure, 9-1 drain fault, 8-4 pressure switch, 8-2 inlet switch failure. Ran diagnostic test. Unit ran all components with no fail points. Attempted another normal rinse cycle. Drain pump would immediately turn on and run continuously. Entered engineer mode. Ran 2 full test cycles. Unit completed both with no fail points. Unit would need a new control board."

We serviced a

BOSCH OVENS ELECTRIC

Model HBL8651UC/01

Near Omaha, NE 68114

Mark F

Job Details: 04/30/2025

"Customer states when cooking, after preheat, unit gives E115 error. Shuts off unit and turns on fans. Found failed control board.; ordrng 1 11020742 (Control board) and 1 00630873 (Sensor)"

We serviced a

SAMSUNG W/D COMBO (H)

Model WD53DBA900HZA1

Near Leavenworth, KS 66048

Eric

Job Details: 04/30/2025

Replaced damaged hose tested unit no more leak ran Hass oqc unit passed

We serviced a

BOSCH MICROWAVE OVEN

Model HMC80251UC/01

Near Chicago Precinct, NE 68022

Derek

Job Details: 04/30/2025

Customer states that the turn table in the microwave is not working. He's uncertain if it is still heating or not. Tech started microwave and confirmed complaints. Gently pressed on right side of the door and the turn table is now spinning and the magnetron has fired. Uninstalled unit and removed top cover. Found switches damaged from heat. Provided quote to replace switches and brackets and customer approved. Installed right and left side brackets which included 3 new switches. Ran tests and unit is back to operating properly. Job is complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Omaha, NE 68138

Derek

Job Details: 04/30/2025

Customer states that his fridge may be leaking. Tech pulled the fridge and confirmed scaling on the floor. Removed machine cover and found no obvious signs of leaking. Checked customers water supply lines and found them actively dripping. Tech suggests customer contact a plumber to address multiple water issues in home. Job is complete.

We serviced a

WHIRLPOOL WASHER

Model LSQ9549PW6

Near Valparaiso, NE 68065

Ali

Job Details: 04/30/2025

"During inspection there was water leaking from the fill line. Unit also had worn down agitator dogs. Returning Monday to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 WP8317926 (HOSES - FILL (2) RUBBER), dspstn on spec-tagged invntry: 1 285809 CAM-AGIT and 1 WP358237 SCREW W GASKET"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Omaha, NE 68116

Shannon

Job Details: 04/30/2025

Arrived at unit has water to fridge but no water out door or to icemaker has non genuine filter in case assy recomend water filter case assy for repair DA97-21041A; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR

We serviced a

BOSCH REFRIGERATOR

Model B36FD30ENS/01

Near Lincoln, NE 68502

Derek F

Job Details: 04/30/2025

"Upon inspection the refrigerator was not dispensing ice. The unit does produce ice and dispense water just fine. I first disconnected power and gained access to the ice door. I then replaced the assembly and reassembled the refrigerator. Finally, I tested the dispenser and it opens and closes as expected. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

ZLINE (H) RANGE GAS

Model n/a

Near Clive, IA 50325

Mike

Job Details: 04/30/2025

"Two burners not lighting or working properly, and oven keeps burning food. Found that the left front burner was lighting but with a pot over it, it was getting an odd flame pattern and loud. Found that the oven grates were in the wrong positions and was resting on the burner pushing it out of place. Put grates in correct spot and now its working properly. Middle rear was also not sparking. After adjusting it it is now lighting. Ran oven at 350* and after 10 min the preheat light went out and it was 408, it then dropped to 338* before it called for heat again. Let unit run for 20 minutes and oven is averaging 375. Spoke with customer about proper preheat times with this unit as that will resolve her burning issues."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Ralston, NE 68127

Cole

Job Details: 04/30/2025

Customer states unit not cooling. Installed new timer switch.

We serviced a

LG REFRIGERATOR

Model LRYKC2606S.ASTCNA0

Near Lincoln, NE 68516

Bryce

Job Details: 04/30/2025

"Customer states ice is tasting funny upon inspection verified. Customer does have PEX waterline as well as has changed the filters multiple time. Ice does seem to kinda have a little bit of a chemical smell, but LG says it has to be coming from the water treatment no way to fix ; dspstn on spec-tagged invntry: 1 WX08X10015 WTR LINE 15' PEX"

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Norwalk, IA 50211

Job Details: 04/30/2025

Replaced wash pump. ; dspstn on spec-tagged invntry: 1 5221DD1001E VALVE 12V

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US/AA

Near Lincoln, NE 68506

Bryce

Job Details: 04/30/2025

Customer states there is a leak code happening on the dishwasher upon inspection verified complaint noticed it was leaking from the heat pump. Went ahead and changed. Heat pump. Ran unit unit now has no leaks and is good to go trying to use house plugged in and not plugged in unit would not submit or finish through the Test but unit is fixed in completed

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Lenexa, KS 66220

Eric

Job Details: 04/30/2025

"Customer states water at the bottom of fresh food found evap frozen and drain plugged quoted repair customer accept installed leak kit unit now working as intended ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHG2399PF1

Near Ankeny, IA 50023

Anthony

Job Details: 04/30/2025

"Customer stated that unit is not cooling properly. Found needed new defrost thermostat; used 1 WR50X50 (THERMOSTAT,DEFROST) from stock"

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6311SS/AA

Near Ankeny, IA 50021

Anthony

Job Details: 04/30/2025

Customer stated that unit glass top broke from overheating issue. Replaced cook top

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Omaha, NE 68144

Kelvin

Job Details: 04/30/2025

Disregard followup. Initial visit repair declined.

We serviced a

LG RANGE ELEC

Model LREL6323S

Near Lincoln, NE 68521

Derek F

Job Details: 04/30/2025

"Upon inspection the ovens front right burner wouldnt turn on. All other burners were operating normally. I then pulled the unit and gained access to the infinite switches. I replaced the switch for the front right burner and reassembled the unit. Finally, I tested the burner and the oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 2 EBF62174907 SWITCH and 2 EBF62174908 SWITCH"

We serviced a

GE PROFILE OVENS ELECTRIC

Model PT7050DF4BB

Near Leawood, KS 66209

Austin R

Job Details: 04/30/2025

"Customer states that unit is not working and is throwing e96 error for fan, cooling fan isn't operating at all. ; ordrng 1 WB26X24020 (Cooling fan(kc)"

We serviced a

LG REFRIGERATOR

Model LFX25960ST

Near Omaha, NE 68022

Travis

Job Details: 04/30/2025

Customer states unit is making noise. Found noise from evaporator motor. Replaced. Unit is now operating properly. ; pckd up 1 4681jb1027c (Fan motor)

We serviced a

ELECTROLUX WASHER

Model efls617stt0

Near Waukee, IA 50263

Job Details: 04/30/2025

Recommend replacing drain pump.

We serviced a

LG WASHER

Model WM4200HWA

Near Olathe, KS 66061

Chris

Job Details: 04/30/2025

Customer states unit has a roaring sound when spinning. Unit needs new back half.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near West Des Moines, IA 50266

Mike

Job Details: 04/30/2025

"Unit not heating. Tested unit and found heating element has failed open and will need replaced to repair. Replaced heating element and tested unit and it is now heating. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML and 1 279838 ELEMENT,DRY"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Blair, NE 68008

Shannon

Job Details: 04/30/2025

Inspect unit power outlet is not grounded found failing lid lock gave est to replace customer ok install new lock assy and ran unit working again test ok ; pckd up 1 205222 (Lock)

We serviced a

LG WASHER

Model WT4904CK

Near Lincoln, NE 68506

Bryce

Job Details: 04/30/2025

Customer states unit is having debris on clothes after the cycle upon inspection. Verified complaint remove removed. The wash plate removed little debris off of there. Customer will be getting a tub cleaner and finishing off the cleaning with the tub clean job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM1

Near Urbandale, IA 50322

Brian

Job Details: 04/30/2025

Customer state dishwasher isnt cleaning as well found weak circulation pump. Replaced sump assembly unit operates as designed. Job complete.

We serviced a

FRIGIDAIRE STACK W/D (H)

Model FFQE5100PW0

Near Omaha, NE 68116

Mike F

Job Details: 04/30/2025

"Found door loose and not making contact with latch holder. Tightened door screws, unit is closing and dryer will start cycle."

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near South Bend, NE 68058

Koby

Job Details: 04/30/2025

Customer states unit smells and isnt cleaning clothes. Inspected unit and found that unit has a significant amount of buildup inside. Recommend cleaning detergent drawer and running cleaning cycles.

We serviced a

JENNAIR (H) MICROWAVE OVEN

Model JMV9196CS7

Near South Bend, NE 68058

Koby

Job Details: 04/30/2025

Customer states that display is not functioning properly. Inspected unit and found that user interface is failing. Recommend replacement of UI.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Milford, NE 68405

Ali

Job Details: 04/30/2025

During inspection unit would not properly display any of the information on the Ui. Sometimes it would display the communication error code. Installed a new user interface and main pcb. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

MIELE (H) FREEZER

Model F1801VI/47

Near Lincoln, NE 68512

Ali

Job Details: 04/30/2025

During inspection the entire evaporator was frozen over. Unit will need a new defrost heater assembly. Once the part has been received office will call to reschedule. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 7274612 (DEFROST HEATER FZ)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5100SRAA

Near Omaha, NE 68116

Mike F

Job Details: 04/30/2025

Installed handles and leveled right door. Unit passed HASS.

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Omaha, NE 68118

Shannon

Job Details: 04/30/2025

Inspect unit ran thru test mode per tech sheet page 17 and 18 performed test has communication issue with main board shows out of stock none at factory would recommend

We serviced a

LG REFRIGERATOR

Model LRMDS3006D/01

Near Omaha, NE 68127

Cole

Job Details: 04/30/2025

Customer states she never made appointment

We serviced a

SAMSUNG DRYER

Model DVE45T6000V/A3

Near Omaha, NE 68135

Derek

Job Details: 04/30/2025

Inspected dryer and found unit running smoothly but not heating. Disassembled and found that the heating element has shorted out and taken out the tco. Installed new heater canister and ran airflow/heat tests. Dryer passes testing and is heating again. Job is complete.

We serviced a

LG DRYER

Model DLE8400WE

Near Johnston, IA 50131

Brian

Job Details: 04/30/2025

"Customer states unit is louder than normal. Found a roller that was loud and the tensioner pulley. Replaced the parts and unit operates as designed. ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 1 4581EL2002L ROLLER 4_PK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF

Near Overland Park, KS 66214

Chance

Job Details: 04/30/2025

"Customer states unit is not making ice. Inspected unit and found no ice in tray. When in service mode and calling for water to ice maker valve would actuate but no water to tray. Removed ice line from back and found water coming fine. Unit will need new fill tube heater. Follow up tbd by office based on part availability. ; ordrng 1 5304504455 (Fill tube heater (KC)), dspstn on spec-tagged invntry: 1 243297613 ICE MAKER"

We serviced a

LG MICROWAVE OVEN

Model MVEM1721F

Near Chicago Precinct, NE 68022

Mike F

Job Details: 04/30/2025

"Customer states microwave was tripping breaker, but had electricians out and now is working. Disassembled unit and checked components, all are good. Recommend replacing switches and switch holder if issue returns."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPFU19F8WF

Near Elkhorn Precinct, NE 68022

Mike F

Job Details: 04/30/2025

"Customer states freezer making loud rattling noise. Customer showed video to tech, appears noise is coming from toe plate. Put unit into diagnostics. Ran compressor, all fans, cycled ice maker and activated water valve. No rattling. Removed toe kick and added small piece of mastic. Stayed with units for 30 minutes, no noises heard."

We serviced a

GE RANGE GAS

Model C2S950P2M2S1

Near Lincoln, NE 68514

Ali

Job Details: 04/30/2025

During inspection there was no feedback at the user interface. I noticed it had the display for sabbath mode. Tried to exit out but was unable to. Ran the unit in a diagnostic mode and noticed there was a bulletin firmware update for this issue. Did an update and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL DRYER

Model WED5600XW1

Near Lincoln, NE 68521

Ali

Job Details: 04/30/2025

"During inspection unit would make a squeaking noise. Unit had a seized idler. Installed the dryer kit which includes 4 new drum rollers, idler, and drum belt. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"

We serviced a

LG REFRIGERATOR

Model LRFXS2503S.ASTCNA0

Near Lincoln, NE 68506

Bryce

Job Details: 04/30/2025

Customer worried about temps but upon inspection temps in freezer 1.5 and 33 degrees in the fridge went ahead and turned on there ice maker to make sure ice maker is working customer will be letting us know if ice makers work has digital thermometer and watching the temps; dspstn on spec-tagged invntry: 1 ADL76521401 EVAP

We serviced a

GE REFRIGERATOR

Model ESS25LSQA SS

Near Omaha, NE 68130

Derek

Job Details: 04/30/2025

Inspected fridge and found freezer around 4 degrees and the fridge around 41. The sealed system is actively running. Tech inspected door seals and found that the freezer gasket has fallen out of the dart. Reinstalled the gasket and pulled the fridge. Checked computer and found main capacitors domed and bloated. Removed the computer and found the compressor relay also faulty with a blown out solder trace. Provided quote for the replacement computer and the customer approved. Installed new ocb and vacuumed the condenser coil. Job is complete. ; dspstn on spec-tagged invntry: 1 WR55X10942NC BOARD (NO CORE)

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD603-BK

Near Lincoln, NE 68506

Ali

Job Details: 04/30/2025

During inspection customer filled the rinse aid in the lower unit. The rinse aid leaked. Removed the front cover and there was signs of of the rinse aid leaking. Ordering a new dispenser assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 524887 (KIT DISPENSER MID GREY (SP))

We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5

Near Lincoln, NE 68506

Derek F

Job Details: 04/30/2025

"I arrived today with the part to complete the repair. I first disconnected power and gained access to the pump. I then replaced the pump and cleared debris from the tub hose. Finally, I reassembled the unit and ran a test cycle. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

MIELE (H) DRYER

Model T1576

Near Overland Park, KS 66213

Eric

Job Details: 04/30/2025

Customer states unit makes loud noise during operation. Tested found unit making loud noise. Located noise is coming from dryer stand not actually the dryer itself no repairs were done on unit

We serviced a

GE WASHER

Model GTW500ASN5WS

Near Lincoln, NE 68510

Derek F

Job Details: 04/30/2025

Upon inspection the washer would not start a cycle. I first checked for codes and found three relating to the lid lock. I then disconnected power and replaced the lid lock. I also completed a firmware update on the board. The unit still failed to lock the lid. I will return with a main control and lid lock to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 WH22X38441 (Main control) and 1 WH08X37938 (Lid lock)