We serviced a
SAMSUNG WASHER
Model WA45T3200AW
Near Ankeny, IA 50023
Mike
Job Details: 05/23/2025
Customer had unit stop mid cycle and there was a burning smell. Customer could not get unit to run afterwards but it would power on. I checked error codes and only had an unbalanced error and lid closed error. I ran it through overall check up diagnostics cycle and it passed with no issues. I ran it through a spin cycle with no issues and ran it through part of a wash cycle. It. Ever acted up or generated a burning smell. Theres only a few things that could cause a burning smell and the motor being the main one. Motor was almost hot to touch when done testing. It possibly tripped the motor over load causing it to not want to run properly but cannot say for sure. No issues found at this time.
We serviced a
BOSCH DISHWASHER
Model shp65t55uc/07
Near Indianola, IA 50125
Brian
Job Details: 05/23/2025
Customer states unit runs for a few minutes and then just beeps. Found that the unit wasnt getting any water. Found a clog in the inlet and the hose. Removed the clog and replaced the inlet. Unit operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW and 1 12008381 PUMP
We serviced a
MIELE (H) REFRIGERATOR
Model F2672VI
Near Alleman, IA 50007
Mike
Job Details: 05/23/2025
Fill tube was frozen checked heater and it is in spec.
We serviced a
VIKING (H) DISHWASHER
Model VUD 141
Near Loch Lloyd, MO 64012
Chance
Job Details: 05/23/2025
Customer states unit is not washing upper part of dishwasher. Inspected unit and found it did not have enough water to efficiently pump. Added water to unit and unit worked great. Unit will need new inlet valve. Office will see if we can source part. Follow tbd by part availability. ; ordrng 1 PD140036 (Inlet valve (KC))
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1BC
Near Omaha, NE 68154
Mike F
Job Details: 05/23/2025
"Customer states thin cubes again. Found leaking past curtain. Adjusted curtain, leaking slowed. Adjusted reservoir up and added shims to keep in place."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Omaha, NE 68136
Koby
Job Details: 05/23/2025
Customer states that unit has 6C error and that the ice room is freezing up. Inspected unit and found that ambient temperature sensor has failed and the drain in the ice room is backing up. Recommend replacement of auger with updated drain tube and the ambient sensor. ; used 1 DA97-12540G (AUGER) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Chicago Precinct, NE 68022
Koby
Job Details: 05/23/2025
"Return with parts. Disassembled the unit and pulled out with floor protection. Replaced the drain hose and reassembled the unit. Ran test cycle, unit functions properly. Leveled unit and installed correctly. Job complete."
We serviced a
GE MONOGRAM (H) MICROWAVE OVEN
Model ZEB1227SL1SS
Near Omaha, NE 68142
Travis
Job Details: 05/23/2025
Customer states unit is intermittently heating. Ran unit with kilowatt meter attached. Pulls 6.3 amps. Could not get unit to heat at all. Unit has a failed magnetron and will need replaced. Installed new. Unit draws 16 amps and is heating properly. Reinstalled into cabinet and ran again. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 6324W1A001L MAG EAS42812937
We serviced a
SAMSUNG WASHER
Model WF50BG8300AVUS
Near Omaha, NE 68130
Kelvin
Job Details: 05/23/2025
"Customer states unit is out of balance, shakes enough to push detergent off of top and spill. Inspected unit, shipping bolts are removed. Test cycle runs with no issues. Unit is being underloaded causing an out of balance situation. Informed customer of proper care and use of machine. Covered by manufacturer, Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Bennington, NE 68007
Mike F
Job Details: 05/23/2025
"Customer states low water pressure. Dispensed water, water trickles out. Replaced valves and filter head manifold. Water pressure is better but still low. Recommended customer replace water filter. If pressure is still low will need to re order valves and filter head manifold."
We serviced a
SAMSUNG RANGE ELEC
Model NSI6DG9300SRAA
Near Ankeny, IA 50021
Anthony
Job Details: 05/23/2025
Customer stated that unit cooktop has damage after object fell onto it. Unit will replacement cooktop assembly to resolve issues.; ordrng 1 DG94-06277A (Cooktop assy)
We serviced a
LG WASHER
Model WM5500HVA
Near Plattsmouth, NE 68048
Lucas
Job Details: 05/23/2025
Customer states washer leaked from bottom and water trailed out into 3 rooms. Documented damage in pictures. Ran unit on quick wash and unit began leaking from filter housing immediately. Filter is installed properly. Unit will need a drain/filter housing installed.; ordrng 1 AHA75853813 (Drain assembly)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Omaha, NE 68116
Shannon
Job Details: 05/23/2025
Repwpce filter case assy test ok 24 hours for ice water out door working again part covered by Samsung
We serviced a
LG DISHWASHER
Model LDTH7972S.ASSESNA
Near Pleasant Hill, IA 50327
Anthony
Job Details: 05/23/2025
"Customer stated that unit is having issues with upper rack sliding out and back in, appears to jam. Replaced both left and right rails to resolve issues."
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA0
Near Omaha, NE 68116
Kelvin
Job Details: 05/23/2025
Customer states door does not stay shut properly. Explained proper care and use of machine. Job complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4051SRAA
Near Kansas City, KS 66112
Chris
Job Details: 05/23/2025
Customer states unit wasnt operating. Unit passed all tests.
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Omaha, NE 68114
Mark F
Job Details: 05/23/2025
Customer states unit bounces. Loud noise when spinning. Tilted unit back. Oil splatter. Motor screw seized to bearing shaft. Would need to replace motor with bearing.; dspstn on spec-tagged invntry: 1 W10820048 SUSPENSION KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs571cIhz04
Near Altoona, IA 50009
Anthony
Job Details: 05/23/2025
Customer stated that unit is having issues with water being dispensed. Found filter wasnt fully inserted into filter head causing issues with pressure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Omaha, NE 68137
Mike F
Job Details: 05/23/2025
"Customer states unit is not keeping things Cold in the freezer. Freezer fan is working. All food items,s are thawed. Removed evaporator cover. Unit has sealed system issue. Service call collected."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA
Near Ankeny, IA 50021
Ky
Job Details: 05/23/2025
Recommend replacing wash pump motor.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031
Near Ankeny, IA 50021
Anthony
Job Details: 05/23/2025
Customer stated that unit is chiming and user control is blinking rapidly. Found water underneath sump coming from turbidity sensor and corroded connector.; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW
We serviced a
WHIRLPOOL DRYER
Model WED70HEBWG
Near La Vista, NE 68128
Jacob
Job Details: 05/23/2025
Customer states unit is not operating properly. Installed new thermal fuse.
We serviced a
BOSCH DISHWASHER
Model SHE53TF5UC/01
Near La Vista, NE 68128
Jacob
Job Details: 05/23/2025
Customer states unit is giving an error code. Unit will need a new drain pump.
We serviced a
SAMSUNG COOKTOP GAS
Model NA36N7755TG/AA
Near Waukee, IA 50263
Rory
Job Details: 05/23/2025
Unit had a spill over middle burner blocking primary gas flow with residue
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Omaha, NE 68114
Mark F
Job Details: 05/23/2025
Customer states unit makes loud noise in spin. Found tub bearing has failed.
We serviced a
LG WASHER
Model WM8100HVA
Near Leawood, KS 66224
Eric
Job Details: 05/23/2025
Customer decided not to have door boot changed no work was done on this unit please cancel
We serviced a
MARVEL ICEMAKERS U/C(H)
Model ML15CLP3LP
Near Omaha, NE 68114
Mark F
Job Details: 05/23/2025
Customer states unit stopped producing ice. Turned ice maker on. Components turned on. No water coming down the chute. Filled reservoir with water manually. Water started flowing. Watched full batch be made. Would need new inlet valve.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 650/0
Near Omaha, NE 68114
Travis
Job Details: 05/23/2025
"Customer states unit is not cooling well. Found ice ball on back wall. Connected pressure probes. Running in 6 vacuum. Unit has a sealed system failure. Recommend rebuild of compressor, drier, evaporator and heat exchanger along with condenser motor. Customer approved. Reclaimed remaining refrigerant. Cut out old parts. Brazed in new sealed system. Replaced condenser motor. Vacuumed machine compartment and condenser. Pressurized unit with nitrogen. Leak checked joints with bubbles. None found. Vacuumed and recharged unit. Pressures settled at 15 and 98. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002 1 4204400 EVAP KIT 550/650 , 1 7006959 COMPRESSOR ASSY, EMU , 1 7006964 DRIER - SUBZ , and 1 7015918 HEAT EXCH 550 650"
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Shawnee, KS 66216
Eric
Job Details: 05/23/2025
Customer states unit damages clothes found hole in drum ordered part and rescheduled ; ordrng 1 dc97-14849p (Drum assembly)
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Omaha, NE 68135
Koby
Job Details: 05/23/2025
"Return with parts. Disassembled the unit and replaced the heating element. Cleaned out interior of unit. Reassembled unit and ran test cycle, unit functions properly. Job complete."
We serviced a
GE WASHER
Model WHDSR315D0WW
Near Leavenworth, KS 66048
Austin R
Job Details: 05/23/2025
"Customer states rhat units not spinning anymore, tried to move drumb by hand and couldn5 get it to spin. Unit will need new transmission and brake assy."
We serviced a
SUB ZERO (H) REFRIGERATOR
Model UC-15I
Near Bennington, NE 68007
Travis
Job Details: 05/23/2025
Customer states unit is not making ice. Upon arrival ice light is blinking. Reset unit. Began circulating. After 23 minutes barely any ice has formed in molds. Drained reservoir and let run. All molds cooled down and 11 minutes later called for harvest. While running empty noticed water was seeping into resevoir. During fill unit barely let water in. Unit has failing water valve. Will order new. ; ordrng 1 7040141 (Valve)
We serviced a
SAMSUNG REFRIG SAM-IM
Model RS27T5200SG/AA
Near Carlisle, IA 50047
Brian
Job Details: 05/23/2025
Customer states ice is getting crushed all the time. Found frost build up behind the ice bucket causing the lever not to be able to be pulled. Replaced the ice bucket and cubes dispensed with one or two getting crushed. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MWNA
Near Omaha, NE 68137
Shannon
Job Details: 05/23/2025
Inspect unit damper failed replace damper and thaw freezer air ducts air. Is flowing into complete unit waiters for compresser to start back up and cool all working as should 24 hours for temps to stabilize discount given ; pckd up 1 242303001 (Damper)
We serviced a
BOSCH REFRIGERATOR
Model B36CL80ENS/11
Near Leawood, KS 66224
Austin R
Job Details: 05/23/2025
Customer called in saying that a piece was left off Installed plastic pieces for customer units good to go
We serviced a
SAMSUNG WASHER
Model WA46CG3505AVA4
Near Council Bluffs, IA 51501
Lucas
Job Details: 05/23/2025
Address leads to an apartment community. No building number apartment number included. Nobody at apartment office. Called and left voicemail to schedule with office/provide exact address.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Ankeny, IA 50023
Mike
Job Details: 05/23/2025
"7 22 39 40Da97-12609a coverDa32-00006r sensor1139.50735.99Unit 42 in bottom of fridge and freezer is 4*. There is frost coming out of the evaporator cover in the fridge. I have 7c pantry sensor shorted error, 22c refrigerator fan error, 39c icemaker error, and 40c ice room fan error. Ice room is frozen over as well and bucket stuck. Tested pantry sensor and it is reading way out of range and will need replaced. Also will need evaporator cover, defrost sensor and water leakage kit for the frozen evaporator cover, and will need ice room update kit to repair ice maker issues."
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near West Des Moines, IA 50266
Brian
Job Details: 05/23/2025
"Customer states unit has a dent on the top of the dryer. Upon arrival, More damage to the unit was discovered. Called tech line and conducted visual support. Tech line instructed us to replace the top cover and frame assembly. Follow up required ; ordrng 1 DC97-21431Q (Frame assy) and 1 DC90-20542C (Top cover assy) and 1 DC97-22281A (Top cover if assembly is not available.), dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 632F
Near Omaha, NE 68114
Travis
Job Details: 05/23/2025
Replaced ice maker and valve. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 7002738 ICEMAKER ASSY
We serviced a
SKS (H) OVENS ELECTRIC
Model LUTD4919SN/00
Near Omaha, NE 68135
Koby
Job Details: 05/23/2025
"Return with parts. Disassembled the unit and removed the old convection fan and installed the new one. Reassembled the unit and ran test cycle, unit functions properly. Job complete."
We serviced a
SAMSUNG RANGE GAS
Model NSG6DG8700SRAA
Near Waukee, IA 50263
Rory
Job Details: 05/23/2025
Technician recommended replacement of breaker from arc fault to standard breaker
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Omaha, NE 68157
Cole
Job Details: 05/23/2025
Return with parts. Installed new bearing and gear hub.
We serviced a
SAMSUNG WASHER
Model WA52M865OAV
Near Omaha, NE 68136
Kelvin
Job Details: 05/23/2025
"Customer states unit is not draining, smelled something electrical. Inspected unit, confirmed issue. Found drain pump has failed and will require replacement. Repair approved. Removed original drain pump, installed new. Verified with customer unit is not leaking and is operating properly. Job complete. ; ordrd 1 Dc31-00187a (Drain pump)"
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4051SRAA
Near Overland Park, KS 66062
Chris
Job Details: 05/23/2025
Customer states some buttons work and others do not. Unit needs new user interface.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Omaha, NE 68164
Shannon
Job Details: 05/23/2025
Inspect unit from drum roller noisey gave est to Repair customer ok
We serviced a
GE DRYER
Model PTD60EBPR0DG
Near Des Moines, IA 50320
Ky
Job Details: 05/23/2025
Returned with parts. Replaced rear bearing assembly and front top bearing assembly. ; dspstn on spec-tagged invntry: 1 WE25M40 BEARING KIT
We serviced a
LIEBHERR (H) REFRIG BLD IN(H)
Model HUB 0929199-03
Near Waukee, IA 50263
Rory
Job Details: 05/23/2025
Returned with parts installed new fans and temperature sensor tested unit unit now operating please allow up to 48 hours for unit two reach normal operating temperatures
We serviced a
FRIGIDAIRE STACK W/D (H)
Model FEX831FS2
Near Omaha, NE 68105
Jacob
Job Details: 05/23/2025
Customer states unit is not heating. Installed new heating element. ; dspstn on spec-tagged invntry: 1 134120900 THERMAL LIMITER and 1 5300622034 ELEMENT - 5/16
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Omaha, NE 68116
Shannon
Job Details: 05/23/2025
Arrived at unit customer states jeans dont dry well on extra low recommend using timed dry with high heat unit is cycling as should when there using loaded thermal couple
We serviced a
SUB ZERO (H) ICEMAKERS U/C(H)
Model UC-15I
Near Omaha, NE 68154
Travis
Job Details: 05/23/2025
Right side of reservoir wasnt clipped in and was tilted downward allowing water to spill into bin and melting ice. Corrected. Unit now operating properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincoln, NE 68532
Derek F
Job Details: 05/23/2025
Upon inspection the washer failed to drain during a cycle. I first checked the pump and found a broken wire on its harness. I fixed the harness and was able to drain the unit. The washer fails to lock its lid and will need a new lid lock assembly. I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11670519 (Lid lock) and 1 W11513250 (Strike)
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6751SG/AA
Near Firth, NE 68358
Bryce
Job Details: 05/23/2025
Customer states top burners are not working correctly as all burners are going from being off to all the way hot and no temperature changing in between went ahead and changed. All infinite switches. Unit is now operating properly and from high turning it down to low and see every one of the elements turned back down job complete.
We serviced a
GE WASHER
Model GFW850SPN2RS
Near Des Moines, IA 50310
Rory
Job Details: 05/23/2025
"Returned with parts, installed new washing machine, face panel, and door lock"
We serviced a
KENMORE DRYER
Model 110.71202012
Near Des Moines, IA 50315
Anthony
Job Details: 05/23/2025
"Customer stated that unit is no longer heating. Found thermal fuse open.; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 WP3392519 (Fuse) from stock"
We serviced a
ASKO (H) DRYER
Model T411VD.T.U
Near Des Moines, IA 50312
Anthony
Job Details: 05/23/2025
Customer stated that unit is having issues drying. Found unit fuse needed reset.
We serviced a
MAYTAG DISHWASHER
Model MDFS3924RZ0
Near Omaha, NE 68132
Mark F
Job Details: 05/23/2025
Customer states unit doesnt drain and gives error. Found knock out plug still intact on garbage disposal. Removed plug. Unit drained. Filled washer. Runs properly. Force drained. Unit drained. Unit now operating properly.
We serviced a
LG DISHWASHER
Model LDFN4542S.ASSESNA
Near Des Moines, IA 50321
Anthony
Job Details: 05/23/2025
Customer needed info from last visit regarding unit status and tech support decisions.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Omaha, NE 68164
Shannon
Job Details: 05/23/2025
Drum roller noise repwpce drum drive kit test ok
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Bennet, NE 68317
Bryce
Job Details: 05/23/2025
Customer states unit is not cooling correctly upon inspection. Verified complaint notice fridge and freezer are both warmer than what they needed to be upon inspection. Also went ahead and pressurized system cannot find the leak. Noticed I already did the compressor and filter dryer went ahead and did the fresh food Eva normally is the next thing that leaks on the list went ahead and vacuum unit down to 790 ?m filled the unit with 2.2 ounces of our 600 a running pressures after about seven minutes were -.4 and 51.2 on the high side please allow unit 24 to 48 hours to reach optimal temperatures and potentially 72 hours for ice job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Olathe, KS 66062
Chris
Job Details: 05/23/2025
Customer states units dispense paddle is broken and ice maker over fills with water. Unit needs new ice maker and dispenser paddle.; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Omaha, NE 68114
Jacob
Job Details: 05/23/2025
Customer states unit is not working properly. Repaired wire harness in the door.
We serviced a
LG STACK W/D (H)
Model WKEX200HBA.ABLEUUS
Near Cumming, IA 50061
Brian
Job Details: 05/23/2025
Customer unit is leaking from the underneath the washer. Found the tub seam leaking. Talked to LG tech line for next steps. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Leawood, KS 66206
Austin R
Job Details: 05/23/2025
"Customer states that unit is leaking from front left corner, found that unit would need a inlet valve due to it being stuck open."
We serviced a
VIKING (H) GRILL
Model VGIQ5323RE1NSS
Near Loch Lloyd, MO 64012
Chance
Job Details: 05/23/2025
"Customer states unit will not ignite on its own. Replaced spark module on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
SAMSUNG REFRIG SAM-IM
Model RF30BB660012AA
Near Leavenworth, KS 66048
Austin R
Job Details: 05/23/2025
"Customer states that unit is not producing ice, found that cube icemaker was unplugged some how. Replugged it up and tested units good to go ; dspstn on spec-tagged invntry: 1 DA97-21256B TUBE 1 DA97-21256C TUBE , 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Ankeny, IA 50023
Mike
Job Details: 05/23/2025
Unit leaking from the dispenser down the front of the washer. Inspected and found that there was detergent build up at the outlet of the dispenser causing water to drain slowly from the dispenser and overflow the dispenser. Showed customer where the issue was so that they know to keep an eye on it in the future.
We serviced a
GE CAFE REFRIGERATOR
Model CWE23SP4MJW2
Near Clive, IA 50325
Ky
Job Details: 05/23/2025
"Replaced ff evap thermistor and ff evap fan. ; dspstn on spec-tagged invntry: 1 WR60X35205 MTR , used 1 WR55X10025 (SENSOR TEMP) from stock"
We serviced a
GE MICROWAVE OVEN
Model JE1640GA001
Near Papillion, NE 68046
Cole
Job Details: 05/23/2025
Customer states unit wont heat. Will need new magnetron.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT
We serviced a
SAMSUNG WASHER
Model WF45T6000AV
Near Des Moines, IA 50313
Ky
Job Details: 05/23/2025
Recommend cleaning rug backing debris from drain lines and filter.
We serviced a
GE CAFE REFRIGERATOR
Model CFE28TSHESS
Near Lenexa, KS 66220
Chris
Job Details: 05/23/2025
Customer states unit is not cooling properly. Unit needs new condenser fan.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Papillion, NE 68046
Cole
Job Details: 05/23/2025
Return with parts. Installed new wire harness and motor.
We serviced a
DACOR (H) REFRIGERATOR
Model DRR30980RAP
Near Chicago Precinct, NE 68022
Kelvin
Job Details: 05/23/2025
"Returned with parts. Found pressures at -4 and 35. Contacted tech line, confirmed leak is present in systemm removed evap cover, incomplete frost pattern. Evacuated system. Removed evap, installed new. Pressurized system to 200psi, no leaks found. Vacuumed system to 700 micron. Filled with 55g r600a. Verified complete frost pattern present. Give unit 24 hours to cool. Covered by manufacturer warranty, job complete."
We serviced a
KENMORE DISHWASHER
Model 665.16054400
Near Omaha, NE 68106
Jacob
Job Details: 05/23/2025
Customer states wheel assembly broke. Customer purchased new wheel assembly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Omaha, NE 68118
Mike F
Job Details: 05/23/2025
Returned and replaced pump under part warranty. Ran unit to check for leaks. No leaks found. Unit is operating.
We serviced a
THERMADOR (H) FREEZER
Model T18IF905SP/23
Near Omaha, NE 68132
Cole
Job Details: 05/23/2025
"Will return Wednesday, May 28 for repair; schdld next appmnt for 5/28 WED 8-9"
We serviced a
GE CAFE REFRIGERATOR
Model CYE22TP3MFD1
Near Grimes, IA 50111
Mike
Job Details: 05/23/2025
Unit quit cooling. Compressor tries to start but just hums and the overload cuts out. I tried using a test start device but compressor still will not start. Unit has a failed compressor. Unit has a 5 year sealed system warranty and customer will need to contact ge for coverage. ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Omaha, NE 68022
Koby
Job Details: 05/23/2025
"Return with parts. Pulled unit out with floor protection and disassembled the unit. Replaced control board and reassembled the unit. Confirmed operation, unit functions properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Kansas City, KS 66112
Chris
Job Details: 05/23/2025
Customer states unit is over cooling in the fresh food section. Unit has break in wire from sensor to main PCB.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/AE
Near Urbandale, IA 50323
Rory
Job Details: 05/23/2025
Technician performed service kit; used 1 DESAMKIT ( MAINT KIT-SAMSUNG) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Papillion, NE 68133
Cole
Job Details: 05/23/2025
Customer state unit is leaking. Removed water from drain pan and drained unit.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD5A
Near Omaha, NE 68106
Mark F
Job Details: 05/23/2025
Customer states unit stopped draining. Removed filter screen and sump parts. No obstructions. Turned on drain pump. Made normal siphoning sounds. Reinstalled parts. Filled. Unit slowly drained. Filled 3 more times. Continued to get better drain. Made full rinse cycle. Informed customer to get dishwasher cleaner and run several cycle. Suspect blockage at 1 or more of the connections going to sink.
We serviced a
FRIGIDAIRE RANGE ELEC
Model FFEW3025LSA
Near Omaha, NE 68104
Lucas
Job Details: 05/23/2025
"Customer states oven overheated. When breaker turned on, oven starts running broil element and cooling fan. Bake element not working unit will need new main control and bake element. ; ordrng 1 316418529 (Main control) and 1 318254918 (Bake element)"
We serviced a
WHIRLPOOL DISHWASHER
Model DP1040XTXQ0
Near Omaha, NE 68134
Shannon
Job Details: 05/23/2025
Arrived at unit 3 scrub brushs from sink in unit suds every where remove brushes add olive oil suds went away and stopped leaking
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW/AA
Near Lincoln, NE 68505
Derek F
Job Details: 05/23/2025
I arrived today with the part to complete the repair. I first put the refrigerator in defrost mode and steamed out the ice room. I then applied silicone to the lower seam and reinstalled the auger. I then replaced the ice maker and ran a test cycle. The ice maker filled and the refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR
We serviced a
SAMSUNG W/D COMBO (H)
Model WD53DBA900HZA1
Near Ankeny, IA 50021
Ky
Job Details: 05/23/2025
Talk with techline and order parts for return. ; ordrng 1 Dc97-24169a (Nozzle DSM) and 1 Dc97-24383a (Hose DSM)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV01
Near Overland Park, KS 66213
Eric
Job Details: 05/23/2025
Wore repair wasn't done well last time repaired works tested unit now good to go
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB860012AA
Near Omaha, NE 68135
Koby
Job Details: 05/23/2025
Customer states that unit is not cooling. Found that unit has refrigerant leak. Pressurized system and check for leaks with bubble solution. Found that refrigerant leak is occurring in the cabinet and is not accessible. Called manufacturer technical support to document issue.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF
Near Lincoln, NE 68526
Derek F
Job Details: 05/23/2025
Upon inspection the refrigerator wasnt always sealing. I found the lower hinge making contact with the trim. This causes the door to not seal properly. With the trim removed the door does seal. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG DRYER
Model DLE6100W
Near Lincoln, NE 68507
Bryce
Job Details: 05/23/2025
Customer states unit is not heating and throwing an error code upon inspection verified complaint went ahead and put on a new high limit thermostat as well as a main control board unit is now operating properly and heating like it is supposed to go buddy
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Waukee, IA 50263
Ky
Job Details: 05/23/2025
"Customer states unit is not cooling. Unit has an inefficient compressor. ; dspstn on spec-tagged invntry: 2 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 2 TCA38151706 R134 CMPRSR R134"
We serviced a
AMANA WASHER
Model NTW4600YQ0
Near Lincoln, NE 68508
Derek F
Job Details: 05/23/2025
Upon inspection the washer had failed to drain during a cycle. I first attempted a drain and spin cycle. The pump had a blockage or issue and didnt clear the water. After clearing the water I found the pumps impellers broken from the motor. A new drain pump would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
HOSHIZAKI ICEMAKERS U/C(H)
Model AM-50BAJ
Near Kennard, NE 68034
Travis
Job Details: 05/23/2025
Customer states unit is not working and door falls off. Found upper hinge loose. Corrected door now states on. Ran unit. Found wire harness for drain pump had fallen into condenser motor preventing it from running. Corrected. Then found water supply shut off. Turned. Unit filled and began operating properly
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Overland Park, KS 66221
Eric
Job Details: 05/23/2025
Customer states dryer has burning smell found side panel dented and wearing on drum causing it to wear down and create heat which melted side panel. Called smasung techline stated unit had physical damage not covered under warranty.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS0
Near Shawnee, KS 66226
Austin R
Job Details: 05/23/2025
Customer states that unit is leaking found that it was the water line not the fridge.
We serviced a
BOSCH DISHWASHER
Model SHE41CM5N/01
Near Des Moines, IA 50312
Mike
Job Details: 05/23/2025
"Unit will not power on. Checked power at outlet and found neutral,was missing. Found when the terminal block was wired up the neutral wire was not installed correctly. Properly wired terminal block and now unit is working. Job complete."
We serviced a
GE RANGE ELEC
Model JBP66SM8SS
Near Bellevue, NE 68123
Jacob
Job Details: 05/23/2025
Customer ststes hot surface light is staying on. Found shorted wire on front left burner.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near West Des Moines, IA 50266
Brian
Job Details: 05/23/2025
Customer states dispenser is not dispensing water anymore. Found the customer was using third party filters causing a restriction and recommended using OEM filters.
We serviced a
VIKING (H) GRILL
Model VQG15301NSS00
Near Parkville, MO 64152
Austin R
Job Details: 05/23/2025
"Customer states that units door isnt opening and closing, also the thermostat in door is broken, and the customer would also like the cavity light replaced."
We serviced a
MIELE (H) COFFEE MAKER (H)
Model CVA7845
Near Kansas City, MO 64106
Chance
Job Details: 05/23/2025
"Customer states unit is leaking water. Removed inlet valve from unit and confirmed front cylenoid was leaking where it connects to base. Replaced inlet valve on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF
Near Elkhorn Precinct, NE 68022
Mike F
Job Details: 05/22/2025
Called Electrolux. Electrolux to replace unit. Ticket 1003154775. Electrolux to contact customer.