We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Omaha, NE 68154
Mike F
Job Details:
04/23/2025
"Return with parts. Installed new ice maker, cycled ice maker, ice maker cycled and called for water. No leaking from, ice maker and no water seeping past valve. Payment collected at first trip. ; dspstn on spec-tagged invntry: 1 AJU72992603 INLET VALVE"
We serviced a
WOLF (H) OVENS ELECTRIC
Model DO3050PM/S/P
Near Roca, NE 68430
Ali
Job Details:
04/23/2025
Preformed the update. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5900SRAA
Near Overland Park, KS 66221
Chance
Job Details:
04/23/2025
Customer states unit warmed up to 65 degrees and could not lower temp through display. Customer woke up on Sunday and found unit functioning normal. He was able to set temps and unit has cooled properly ever since. Ran Hass on unit and found no error codes related to issue. Passed OQC. Told customer to keep an eye on it and if issue happens again we will replace main PCB In unit. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE
We serviced a
GE MICROWAVE OVEN
Model JVM7195SK5SS
Near Lenexa, KS 66219
Austin R
Job Details:
04/23/2025
"Customer states that unit isnt heating, found that unit would need a new mag and diode. Found that unit was pulling 7 amps but wasnt engaging the magnetron.; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NV51K6650SG/AA
Near Norwalk, IA 50211
Brian
Job Details:
04/23/2025
Customer states glass shattered while preheating the oven. Removed the door and replaced with new. Oven operates as designed. Job complete.
We serviced a
LG WASHER
Model WM2487HRMA
Near Clive, IA 50325
Brian
Job Details:
04/23/2025
Return with parts. Removed old circulation pump and replaced with new. Ran a Quick wash cycle to test for functionality. Washer operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near West Des Moines, IA 50265
Mike
Job Details:
04/23/2025
Complaint is that unit isnt heating and mold is growing inside the unit and dishes arent getting very clean. Tested heater and it is getting 120vac but not getting hot. Tested resistance and the heater has failed open. Unit will need new heater to repair. ; dspstn on spec-tagged invntry: 1 W11175771 VALVE
We serviced a
GE WASHER
Model GFW650SPN3SN
Near Des Moines, IA 50317
Anthony
Job Details:
04/23/2025
"Customer stated that unit is having issues with water error code. Found cold water valve no longer opening, will need replacement valve assembly.; ordrng 1 WH22X37840 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VS3
Near Kansas City, KS 66106
Chance
Job Details:
04/23/2025
"Customer states unit is not cooling. Upon arrival found unit was room temp and just clicking. Source of clicking was a relay on the board. Tapped relay and unit came to life. Replaced main PCB on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DTX6PX1
Near Omaha, NE 68022
Kelvin
Job Details:
04/23/2025
"Customer states unit is leaking water from drain hose. Inspected unit cannot find any league present anywhere except fill line off valve for different appliance water connection. Ran unit 3 times, multiple drain cycles. Unit was already removed from counter. Pulled unit, no leaks present with unit out. Contractor requested tech reinstall unit. Reinstalled. Job complete. ; $309.23 bankcard"
We serviced a
LG DISHWASHER
Model LDFN4542S.ASSESNA
Near Des Moines, IA 50321
Anthony
Job Details:
04/23/2025
Customer stated that unit is making loud vibration/humming during heavy wash. On previous visit found issue with diverter after replacing sump assembly. Returned and replaced sump assembly once more.
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Des Moines, IA 50310
Brian
Job Details:
04/23/2025
"Customer states the washer is making a terrible screeching sound when the washer is spinning. Found the gear case has bad bearings. New gear case and basket needed for repair. ; ordrng 1 W11449840 (Gear case assembly) and 1 W11513243 (Basket assembly), dspstn on spec-tagged invntry: 1 W10721967 DRIVE SPLUTCH KIT"
We serviced a
LG W/D COMBO (H)
Model WM6998HBA
Near Dallas Center, IA 50063
Anthony
Job Details:
04/22/2025
Customer stated that unit is having drain issues. Found filter needed cleaned.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
MAYTAG REFRIGERATOR
Model MBL2256KES2
Near Lincoln, NE 68510
Bryce
Job Details:
04/22/2025
Customer states unit is not cooling upon inspection. Verified complaint noticed that the jazz board was the reason that the element was not working. Went ahead and put in a new board tested unit unit now turns on the heater unit is good to go and will now cool the fridge section job complete
We serviced a
LG WASHER
Model WT7500CW
Near Murdock, NE 68407
Bryce
Job Details:
04/22/2025
Customer states having debris come out from water from washer after the cycle upon inspection verified complaint went ahead and lifted wash plate. Noticed there was debris under there cleaned as much as they could and advised customer to get a fresh tablets.
We serviced a
LG OVENS ELECTRIC
Model LRE3061BD/00
Near Murdock, NE 68407
Bryce
Job Details:
04/22/2025
Customer states unit is not cooking up to temperature upon inspection verified complaint noticed that the elements were getting power but the control board was not always kicking back on and going to the correct temperature unit was trying to heat up to 350 but was only getting to 290 and was taking too long for the Elements to kick in will be needing a new relay board customer declined relay board will be going with new
We serviced a
LG REFRIGERATOR
Model LRFXS2503S.ASTCNA0
Near Kansas City, MO 64117
Chance
Job Details:
04/22/2025
Customer states unit is not cooling properly. Replaced compressor and filter drier as well as cleaned condenser. Pressures were great. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811432 R600 CMPRSR
We serviced a
LG DRYER
Model dle3600v
Near Omaha, NE 68134
Mark F
Job Details:
04/22/2025
Customer states unit stopped heating after pedestal install. Unit was layed on side. Verified 240 coming to dryer. Disassembled. Found hi limit thermostat open. Was able to reset thermostat. Unit now makes heat.; dspstn on spec-tagged invntry: 1 5301EL1001S ELEM-DRY 5301EL1001H
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Omaha, NE 68137
Kelvin
Job Details:
04/22/2025
"Customer states unit is making noise, washes fine. Inspected unit, confirmed issue. Found drain pump, hub assembly, shifter are all operating properly. Noise is metal on metal, internal parts of gearcase. Hub has evidence of oil leakage. Reccomend replacing gearcase. Repair declined. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Chicago Precinct, NE 68022
Travis
Job Details:
04/22/2025
Customer states ice maker is only dispensing crushed ice. Found auger solenoid actuated properly and guard rod moves freely manually. Found when dispensing guard is not moving all the way out of the way. Suspect will need new ice bucket. No repair at this time.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Dallas Center, IA 50063
Brian
Job Details:
04/22/2025
Return with parts. Replaced control board and capacitor. Reassembled unit and tested for functionality. Washer opera as designed. Job complete. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11307244 LID LOCK LATCH ASM 3 WIRE
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Omaha, NE 68154
Shannon
Job Details:
04/22/2025
"Return with board blower Thermister and complete grace heater install and test when dryer is pushed back in opening gives d80 error code when pulled out passes have no way to get behind dryer to adjust vent called tech line visual they said dryer is ok had vent issue both dryers doing da,em thing when pushed in cube hole air flow 12mpg dryer is working as should per tech line"
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Lenexa, KS 66227
Chris
Job Details:
04/22/2025
Customer states unit will not dispense properly. Unit needs new dispenser.
We serviced a
GE REFRIGERATOR
Model GTS22KBPBRCC
Near Omaha, NE 68118
Koby
Job Details:
04/22/2025
Customer states that unit is not cooling properly. Inspected unit and found that the evaporator fan has failed. Recommend replacement of fan motor. ; ordrng 1 WR60X10257 (EVAP FAN MOTOR)
We serviced a
GE DISHWASHER
Model PDWT400R10WW
Near Omaha, NE 68144
Derek
Job Details:
04/22/2025
"Customer states that the door is rusted through and customer needs to document properly with her warranty company. Tech inspected and found that the vent damper assembly is stuck open and has been leaking humidity into the door for a long period of time, and has caused the door to rust from the inside out. Door, damper, and user interface will need to be replaced. Tech started a wash cycle and removed the toe kick and peeked underneath. Wash pump is actively leaking. Tech checked availability and found that all door related parts are discontinued and no longer available. Customer called her warranty provider and tech discussed findings with the warranty company. Warranty company and customer will work together for resolution as repairs can not be made. Job is complete. Door (NLA)- WD34X11606Ui (NLA)- WD34X11607Vent bracket asm (NLA)- WD12X10254Wash pump- WD26X10053"
We serviced a
GE DISHWASHER
Model PDWT400R10WW
Near Omaha, NE 68144
Derek
Job Details:
04/22/2025
"Customer states that the door is rusted through and customer needs to document properly with her warranty company. Tech inspected and found that the vent damper assembly is stuck open and has been leaking humidity into the door for a long period of time, and has caused the door to rust from the inside out. Door, damper, and user interface will need to be replaced. Tech started a wash cycle and removed the toe kick and peeked underneath. Wash pump is actively leaking. Tech checked availability and found that all door related parts are discontinued and no longer available. Customer called her warranty provider and tech discussed findings with the warranty company. Warranty company and customer will work together for resolution as repairs can not be made. Job is complete. Door (NLA)- WD34X11606Ui (NLA)- WD34X11607Vent bracket asm (NLA)- WD12X10254Wash pump- WD26X10053"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Leawood, KS 66209
Eric
Job Details:
04/22/2025
"Aftermarket heater that was installed was installed incorrectly wire fell hout of holder and touched ice which corroded wire, needs replaced broke evap cover trying to remove. Needs replaced ordered part and rescheduled; ordrng 1 Sh502 (Heater) and 1 DA82-03588A (Evap cover), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF02
Near Lincoln, NE 68507
Derek F
Job Details:
04/22/2025
"I arrived today with the parts to complete the repair. I first disconnected power and shut off the water. I then gained access to the manifold and valve. I then replaced the manifold, valve, inlet valve and waterline. Finally, I reassembled the refrigerator and tested the dispenser. I also steamed out the ice maker fill which had frozen up. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Chicago Precinct, NE 68022
Shannon
Job Details:
04/22/2025
Inspect unit has failing heat element called for auth ok to get going customer not home calling in with payment ; used 1 Wp35001247 (Element) from stock
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Omaha, NE 68118
Derek
Job Details:
04/22/2025
"Customer says that he cleaned out the crisper bins on Saturday and the fridge had stopped cooling by the time he woke up Sunday. Tech inspected unit and found both interior compartments at 76 degrees. Ambient in home is 71, indicating that heat exchange is occurring. Compressor and fans are on and running. Tech removed shelving and evaporator cover in the fridge and found no frost pattern developing. A sealed system leak has occurred. Tech cycled thermistors to reset machine and used magnets on the reed switches to monitor for frost pattern development, but no frost pattern ever occurs. Tech asked about the fridge and found out that the fridge was purchased and installed by the previous home owner, which means that no warranty can be applied. Tech provided a COD quote to replace the evaporators, the condenser, the compressor, and drier due to a leak having occurred. Customer declined repairs. Job is complete."
We serviced a
ZEPHYR REFRIGERATOR
Model PRKB24C01AG
Near Waukee, IA 50263
Rory
Job Details:
04/22/2025
"Technician found evaporator fan facing backwards, not cooling properly adjusted psi on CO2 regulator"
We serviced a
MARVEL ICEMAKERS U/C(H)
Model MACP215-SS01B
Near Omaha, NE 68022
Derek
Job Details:
04/22/2025
"Inspected ice maker and found no power supplied to the unit. Interior lights and console are off. Checked power cord under machine and 0vac is supplied. Pulled unit and outlet has 120vac. Jostled machine and the drain pump turned on, evacuated water, and the machine turned on. Tech added 32oz of water back into the pump and the pump does not energize and evacuate water. Tech began adding additional water and the unit shuts off as the flood switch is activated inside the drain pump. Called manufacturer to see if they would allow tech to remove the factory installed drainage system, as ice maker is sitting on top of a floor drain, and the manufacturer does not want modifications done while in warranty. Although the customer purchased the wrong model for this installation, the manufacturer has agreed to replace the drain pump to remedy the issue. Tech will order pump and return for installation. Job is not complete. ; ordrng 1 42249509 (Drain kit)"
We serviced a
GE DISHWASHER
Model GDT665SFN3DS
Near Papillion, NE 68046
Jacob
Job Details:
04/22/2025
Customer states unit is now working. Unit will need a new sensor. ; ordrng 1 WD21X25468 (Pressure senor)
We serviced a
KENMORE REFRIGERATOR
Model 795.73153610
Near Omaha, NE 68116
Travis
Job Details:
04/22/2025
Customer states unit is not cooling. Room temp both sections. Compressor and fans are running. Unit has a sealed system failure. No repair at this time. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL73600907 EVAP
We serviced a
ELECTROLUX DRYER
Model EFME527UIW
Near Lincoln, NE 68521
Ali
Job Details:
04/22/2025
Installed the new main control board assembly. Ran timed dry high heat and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400MTAA
Near Omaha, NE 68144
Derek
Job Details:
04/22/2025
"Customer states that her lower two ice makers have stopped working. They only produce if she manually presses the reset buttons ever few hours. Tech arrived and customer has taken all food and drawers out of the machine. Temperature is 37 in the freezer and 45 to 49 in the fridge. Tech reset both ice makers and they harvest and refill with water. Tech ran cooling test in hass and found that both zones are maintaining above average. Pulled fridge and a previous sealed system has been done. Connected guages and found refrigerant loss is occurring. Tested connections and found the filter drier leaking. Tech installed new filter drier and recharged the system. Pressures are now -8/70 and freezer has come down to 18 degrees in a matter of minutes. Ran overall check up and machine passes. Job is complete. ; used 1 DA62-04309A (), and 1 FLAG SEALED SYSTEM LABOR (SEALED SYSTEM REPAIR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DUL240XTPQ7
Near Bellevue, NE 68133
Jacob
Job Details:
04/22/2025
Cusomter states unit lights are flashing and now working. Unit will need a new control panel.
We serviced a
LG WASHER
Model n/a
Near Bondurant, IA 50035
Brian
Job Details:
04/22/2025
"Customer states water was coming out from under the washer after I left. Upon arrival, the washer was pulled and the water was cleaned up. Ran a quick cycle and a drain and spin cycle. No leaks were present at the time of arrival. Job complete."
We serviced a
LG REFRIGERATOR
Model n/a
Near Overland Park, KS 66215
Austin R
Job Details:
04/22/2025
Customer states that units throwing ffe reaplced evap cover and evap dan motor units good to go
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Lincoln, NE 68512
Bryce
Job Details:
04/22/2025
"Customer states middle drawer light is not working below to the freezer as well as the selection for the temperature for the middle drawer upon inspection. Verified complaint. There is a broken wire within the right railing will be needing to replace the right railing. Customer also wanted to know about the icemaker, went ahead and quoted customer for icemaker. Customer will be getting new fridge instead. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV"
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Slater, IA 50244
Anthony
Job Details:
04/22/2025
Customer stated that unit is no longer drying. Found terminal to heating element was beyond point of repair. Replaced heating element assembly.; dspstn on spec-tagged invntry: 1 61927 HEATER ASM 240V
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Council Bluffs, IA 51503
Lucas
Job Details:
04/22/2025
"Customer states washer is showing 4c2. Error is related to hoses being flipped. Hoses are installed backwards. Flipped hoses and cleared code. Customer also mention UR error. Ran HASS and unit passed. Ran spin cycle and did notice slight grind noise at start of cycle and did appear to take several attempts to reach top speed. Unit eventually hit top speed and completed spin cycle with no errors. Informed customer that if clothes arent getting spun out or error persists, may need to replace gear case."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS
Near Lincoln, NE 68512
Bryce
Job Details:
04/22/2025
Went ahead and swapped out icemaker made sure icemaker is not leaking Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model GEW9868KQ1
Near Omaha, NE 68152
Mark F
Job Details:
04/22/2025
Customer states unit stopped heating. Verified 240v coming into dryer. Removed access panel. Heater reads open. Needs new heater.
We serviced a
MAYTAG WASHER
Model LSR5233AW0
Near Papillion, NE 68133
Jacob
Job Details:
04/22/2025
Customer states unit will not drain and spin. Installed new door latch assembly. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID
We serviced a
GE DRYER
Model GFDN250EL1WW
Near Omaha, NE 68134
Darrin
Job Details:
04/22/2025
Customer state that units start button broke off. She took the front panel off and the start button is missing a plastic piece and the main control has the button broke off as well unit would need both parts to complete repair.
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WFE775H0HZ1
Near Clive, IA 50325
Brian
Job Details:
04/22/2025
Customer states 2 error codes popped up and the oven smelled funny. Found error codes F6E1 and F6E4 stored on the PCB. Both indicate communication faults with the control board but I was not able to replicate the issue at this time. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
FRIGIDAIRE RANGE GAS
Model FGGF3059TFA
Near Omaha, NE 68137
Shannon
Job Details:
04/22/2025
Inspect unit has weak igniter gave est to replace customer ok install new test bake 350 test ok
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA1
Near Omaha, NE 68142
Mark F
Job Details:
04/22/2025
Customer states unit gives CH error. 78 when arrived. Green dye in condenser pan. Tapped system. -24 and 31. Static leveled at 4 both sides. Pressured with 162psi nitrogen. Pressures held for 10 minutes. Sprayed all welds with micro leak detection. No bubbles. Sprayed evap aluminum weld joints. No bubbles. No dye in evaporator room.; ordrng 1 ACG76384607 (Condenser) and 1 ADL73762016 (Evap)
We serviced a
GE DISHWASHER
Model GDT695SGJ4BB
Near Bennington, NE 68007
Shannon
Job Details:
04/22/2025
Unit appears dead gave est to replace control and facia customer declined customer would like unit reset and software updated tech performed reset and software update unit now working as should test ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDBP/XAA
Near Ames, IA 50014
Rory
Job Details:
04/22/2025
Technician recommended replacement of fridge evaporator cover ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP
We serviced a
LG REFRIGERATOR
Model LRMDS3006S.ASTCNA0
Near Omaha, NE 68135
Kelvin
Job Details:
04/22/2025
"Customer states icemaker is not making ice, freezer is not freezing goods. Inspected unit, confirmed issue. System has been replaced by another company twice. Tapped system, goes into vacuum and out indicating a leak or clog. Evacuated system, pressurized to 200 psi. Found no leaks or dye. Removed drier, pressurized system to blow out any debris. Installed new drier. Pressurized system to ensure no leaks. Vacuumed system to 700 micron. Filled with 55g r600. Unit is cooling with proper frost pattern. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VSS
Near Lenexa, KS 66215
Chris
Job Details:
04/22/2025
Customer states unit is not cooling. Unit needs new defrost timer.; dspstn on spec-tagged invntry: 1 5304526183 TIMER-DEFR
We serviced a
LG RANGE ELEC
Model LSIS6338FE.BRSLSTD
Near Kansas City, MO 64154
Eric
Job Details:
04/22/2025
Replaced cooktop front panel had scratch on it had to reordered part and rescheduled; ordrng 1 MGC66401805 (Panel control)
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21DG6300SRAA
Near Shawnee, KS 66217
Chris
Job Details:
04/22/2025
Customer states unit is not heating properly. Unit needs power cable seated properly.
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDE1
Near Ankeny, IA 50021
Anthony
Job Details:
04/22/2025
Customer stated that unit appears to have water leak. Recommend cleaning inner tub gasket.; dspstn on spec-tagged invntry: 1 W11177741 GASKET-DR and 1 WPW10327249 VALVE-INLT
We serviced a
LG STACK W/D (H)
Model WKE100HVA
Near Olathe, KS 66061
Chris
Job Details:
04/22/2025
Customer states unit is not drying properly. Unit needs vent cleaning.
We serviced a
BOSCH DISHWASHER
Model SHE53TF5UC/02
Near West Des Moines, IA 50265
Rory
Job Details:
04/22/2025
Technician recommended replacement of door strings as well as door string clips; ordrng 2 00610087 (Door rope)s and 2 00632896 (Door spring clip)s
We serviced a
AMANA WASHER
Model NTW4500VQ0
Near Council Bluffs, IA 51503
Lucas
Job Details:
04/22/2025
Disassembled agitator and tilted unit on side. Removed gear case and transferred motor/clutch. Installed gear case and tested. Unit is now operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA
Near Omaha, NE 68136
Koby
Job Details:
04/22/2025
Customer states that unit is not cooling. Found a refrigerant leak at the filter drier. The compressor locked due to leak. Recommend replacement of filter drier and compressor. Ordering parts and scheduled return. ; ordrng 1 DA81-06006B (UV DRIER - CAP TUBE) and 1 NF54M5151ARASH (COMPRESSOR)
We serviced a
DACOR (H) OVENS ELECTRIC
Model ERV48
Near Overland Park, KS 66213
Chance
Job Details:
04/22/2025
Customer states unit is not lifting properly and would be very weak. Upon arrival customer had taken 4 screws out that hold the motor in place. Unit will need new motor. Customer would like to think about repair. Job complete. ; ordrng 1 DE81-04650A (Switch motor (KC))
We serviced a
MAYTAG WASHER
Model MVW5035MW
Near Lincoln, NE 68521
Ali
Job Details:
04/22/2025
Did a customer instruct on loading. Unit was over loaded. Unit was also leaning heavily towards the left. Recommend placing an 2x4 under the legs to help level it. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE CAFE REFRIGERATOR
Model CYE22TP2MES1
Near Omaha, NE 68132
Kelvin
Job Details:
04/22/2025
"Ff is at proper temp, fz still at 20. Removed compressor, installed new. Out of box, compressor will not run. Will return with replacement compressor; ordrng 1 WR87X23410 (Comp)"
We serviced a
BOSCH DISHWASHER
Model SHX5AEM5N/39
Near Kansas City, MO 64113
Austin R
Job Details:
04/22/2025
"Customer states that unit won't operate, found that unit would need a new ui due to old one somehow unprogramming itself making it inoperable.; ordrng 1 11051294 (Control module(kc))"
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US
Near Kansas City, KS 66102
Eric
Job Details:
04/22/2025
Replaced front panel tested unit now locks everytime ran Hass oqc unit passed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Bennington, NE 68007
Shannon
Job Details:
04/22/2025
Called tech line fill tube is frozen in ceiling documented with tech support created a file number due to void in insulation Frigidaire to reach out to them in 3-5 days case number is 88108401
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model SDEC3050RIDL
Near Valley, NE 68064
Mike F
Job Details:
04/22/2025
Return with parts. Installes gasket. Used steamer to soften gasket. Door is sealing all the way around
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Overland Park, KS 66221
Chris
Job Details:
04/22/2025
Customer states unit is not making ice and display is dim. Unit needs new ice maker.
We serviced a
MIELE (H) COFFEE MAKER (H)
Model CVA7845
Near Bennington, NE 68007
Travis
Job Details:
04/22/2025
Replaced panel and verified all buttons function.
We serviced a
KITCHENAID OVENS ELECTRIC
Model KESO-140S
Near Overland Park, KS 66207
Eric
Job Details:
04/22/2025
Custome rotates eight hinge won't allow unit to close found broken spring. Causing hunger to get binded up parts no lnoger available but should be fixed with a spring of similar size and shape. quoted repair customer declined
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1BC
Near Omaha, NE 68154
Mike F
Job Details:
04/22/2025
Customer states unit made full bin of ice then started making inconsistent cubes. Restarted unit and added cleaner. Let unit run through cycle. Unit is producing full cubes. Request lead tech if recall.; dspstn on spec-tagged invntry: 3 02-1841-00 JET TOP SCOTSMAN SUBZ and 3 A09543-000 SPNNR JET SCTSMN/SUBZ
We serviced a
SAMSUNG WASHER
Model WF53BB8700AVUS
Near Omaha, NE 68114
Cole
Job Details:
04/22/2025
Customer states unit had
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Papillion, NE 68046
Cole
Job Details:
04/22/2025
Customer states unit sometimes get E20 error code. Adjusted drain hose.
We serviced a
WHIRLPOOL DISHWASHER
Model wdt730pahz
Near Council Bluffs, IA 51503
Lucas
Job Details:
04/22/2025
"Customer states dishwasher fills and drains but does not wash at all. Checked for error codes and found F4E3(motor not running), F7E1(not heating), F5E1(door stuck open). Door switch operating properly and element test good in test mode. Motor is receiving voltage but not running. Unit will need a new sump assembly."
We serviced a
LG RANGE GAS
Model LSEL6335FE.BRSLLGA
Near Omaha, NE 68135
Kelvin
Job Details:
04/22/2025
"Customer states unit is not heating properly, burners will turn on sporadically. Inspect unit, confirmed front two burners will turn on while other burners are on. Per manufacturer bulletin, replaced switches and harness. Verified with customer unit is operating properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Chicago Precinct, NE 68022
Shannon
Job Details:
04/22/2025
"Arrived at unit water under crisper drawers when run water in door or auto fill pitcher is leaking from case assy when water fills in ice maker leaking from tubes also right ice maker is leaking when filled with water would recommend water filter case assy water pipe assemblies and icemaker for repair customer to call and see if can get a one time concession Cairo,er calling Samsung to about concession"
We serviced a
LG STACK W/D (H)
Model Wkex200hwa
Near Omaha, NE 68132
Lucas
Job Details:
04/22/2025
Customer states unit will not power on. Checked outlet and washer was on a tripped GFI. Reset gfi and unit powered on. Informed customer that appliances tend to trip GFI regularly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Lincoln, NE 68502
Bryce
Job Details:
04/22/2025
"Customer states unit is bubbling up upon entering diagnostics unit had an error code for the keypad went ahead and replace the UI and the keypad as the UI was bubbled in the keypad said it had a stuck key, but unit back into diagnostic mode cleared the error code tested unit. Unit is operating properly"
We serviced a
GE REFRIGERATOR
Model GYE22HSKMSS
Near West Des Moines, IA 50266
Mike
Job Details:
04/22/2025
"50+ in fridge and 25 in freezer. Several defrost errors. Found that the both fridge and freezer evap were frozen over. Found that the compressor relay was stuck on so the compressor was never shutting off even in defrost not allowing the evaporators to defrost properly. Unit will need new main control board, and both evaporators defrosted to repair. ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD and 1 WR60X35205 MTR"
We serviced a
BOSCH COOKTOP ELEC
Model NITP060UC
Near Omaha, NE 68124
Derek
Job Details:
04/22/2025
"Cooktop installation makes model and serial tag difficult to locate. Tech ran tests of the cooktop and found all 6 burner modules working to heat the cookware. Smallest pan in home does not work on any module. Pans are clad pans, so tech asked for a cast iron pan to test with. Used cast iron pan and found that the modules heat in a unique pattern that is not consistent, causing customer to burn items and cook them unevenly. Tech explained that the cooktop is physically working as intended but that the customers cooking style is not going to work well with this particular system. Tech suggests customer go towards a regular ribbon wire heat source so that the heat is consistent in all directions of the pan. Job is complete."
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N
Near Kansas City, MO 64114
Austin R
Job Details:
04/22/2025
Customer states that unit has a hole in the top panel. Unit will need a new plastic panel.; ordrng 1 00778941 (Top panel(kc))
We serviced a
SUB ZERO (H) REFRIGERATOR
Model CL4850SD/S/P
Near West Des Moines, IA 50266
Ky
Job Details:
04/22/2025
Replaced dispenser Ui
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Council Bluffs, IA 51501
Mark F
Job Details:
04/22/2025
Arrived at home. No answer at door. Called customer.; schdld next appmnt for 4/25 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Grimes, IA 50111
Mike
Job Details:
04/22/2025
Replaced stump assembly and tested unit. Unit is no longer leaking water. Job complete.
We serviced a
LG DISHWASHER
Model LDFN4542B.ABPESNA
Near Independence, MO 64055
Austin R
Job Details:
04/22/2025
"Customer states that unit isnt cleaning at all, replaced circulation pump units is good to go."
We serviced a
LG REFRIGERATOR
Model LMXS30776D/04
Near Shawnee, KS 66216
Chris
Job Details:
04/22/2025
Customer states unit has no power. Unit needs new condenser fan.; ordrng 1 EAU65058326 (Condenser fan (kc))
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF7A
Near Omaha, NE 68131
Mark F
Job Details:
04/22/2025
"Customer states unit leave residue on dishes, to the point it can be tasted when drinking from a washed cup. When arrived, observed significant residue built up on the aluminum walls. Entered diagnostics, no errors. Ran quick wash. Unit fills and washes properly. Water is hot when running. Unit needs citric acid cleaner. Also recommend to switch detergent from liquid to finish pods. As well as ensuring dishes are dirty when being loaded to give detergent enzymes organic material to dissolve."
We serviced a
MIELE (H) DISHWASHER
Model G6885SCVI
Near Kansas City, MO 64112
Chance
Job Details:
04/22/2025
Customer states unit is making awful noise when starting up. Confirmed complaint by customer. Unit will need new drain pump. Follow up tbd by office based on part arrival. ; ordrng 1 11025011 (Drain pump (KC))
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG
Near Omaha, NE 68134
Mark F
Job Details:
04/22/2025
Customer estates unit has poor wash quality. Plugged unit into hass. Ran OQC. No wash cycle. Set unit to quick rinse. Unit filled to proper level. Voltage to wash motor. Found locked wash motor. ; dspstn on spec-tagged invntry: 1 DC62-30314L VLV
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model RBD275PDB14
Near Bellevue, NE 68123
Jacob
Job Details:
04/22/2025
Customer states unit is now displaying a f2e1 error. Cleaned connector and unit is now operating properly.
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model RBD275PDB14
Near Bellevue, NE 68123
Jacob
Job Details:
04/22/2025
Customer states unit cancel button is not working. Unit will need a new control panel.
We serviced a
LG RANGE GAS
Model LRG3095SU-01
Near Bellevue, NE 68005
Cole
Job Details:
04/22/2025
Customer states unit not heating. Installed new heating element
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Council Bluffs, IA 51503
Lucas
Job Details:
04/22/2025
Customer states walls of dishwasher are still wet after cycle. Dishes are dry but not dishwasher walls/door. Ran test cycle and verified element is operating properly. No fan on unit. Suggested rinse aid and opening door at end of cycle.
We serviced a
GE MONOGRAM (H) OVENS GAS
Model ZGP486NDT1SS
Near Waukee, IA 50263
Mike
Job Details:
04/22/2025
Only heats to 270. Tested oven and found that the bake igniter in the large oven has failed and will need replaced. ; used 1 5303935066 (UNI.FLAT IGNITOR KIT) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061UG/AA
Near Lincoln, NE 68516
Ali
Job Details:
04/22/2025
During inspection there was signs of dirty water under the unit. The signs of the dirty washer was coming from the front. Allowed the unit to run for a good 40 minutes with no signs of any leaks. Checked all of the seals. Cleaned out the debris in the spray arm. During the reinstall I tilted the front a bit higher. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS04
Near Omaha, NE 68124
Jacob
Job Details:
04/22/2025
Customer states unit is not cooling. Unit will need a new control board.
We serviced a
GE DRYER
Model GEDF350EL1WW
Near Gretna, NE 68028
Koby
Job Details:
04/22/2025
Customer states that unit is noisy in operation. Found lint buildup on blower wheel. Recommend cleaning interior of dryer and blower wheel.
We serviced a
SHARP MICROWAVE OVEN
Model Smd2470ah
Near Papillion, NE 68046
Cole
Job Details:
04/22/2025
Customer states unit not heating. Will need new door switches. ; ordrng 3 28QBP0495 (Door switch)s
We serviced a
LG REFRIGERATOR
Model LLMXS3006S/00
Near Omaha, NE 68135
Koby
Job Details:
04/22/2025
Customer states unit has FF E error. Freezer evaporator fan is failing. Recommend replacement of evaporator cover. ; saved tckt
We serviced a
LG RANGE GAS
Model LSEL6330S.BSTLLGA
Near Papillion, NE 68046
Jacob
Job Details:
04/22/2025
Customer states the door is hitting the bottom panel. Adjusted bottom panel and door.
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
