Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

KENMORE WASHER

Model 11028832700

Near Lincoln, NE 68504

Ali

Job Details: 03/12/2025

"Installed the new agitator dogs and lid switch assembly. Ran a quick cycle and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 80040 DOG,AGIT(285770)"

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6751SG/AA

Near Adel, IA 50003

Job Details: 03/12/2025

Replaced 4 infinite switches and sub PCB.

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US/AA

Near Chicago Precinct, NE 68022

Mark F

Job Details: 03/12/2025

Returned with parts. Installed. Ran hassOQC. Unit passed.

We serviced a

LG REFRIGERATOR

Model LRDCS2603S.ASTCNA1

Near Omaha, NE 68137

Koby

Job Details: 03/12/2025

"Customer states that unit is not cooling properly. Inspected unit and found temperatures of 35?F in the fresh food compartment and -33?F in the freezer. Unit is over cooling the freezer because fresh food compartment damper is not opening fully. Recommend replacement of damper and control board. Ordering parts and scheduled return. ; ordrng 1 ADJ75472302 (DUCT ASSEMBLY,MULTI) and 1 EBR30299309 (MAIN PCB)"

We serviced a

LG DRYER

Model DLEY1901KE

Near Council Bluffs, IA 51503

Lucas

Job Details: 03/12/2025

"Customer states dryer is showing D80 error code every cycle. Vent is cleaned out and blowing well. Sensor is operating properly. Tested with vent off and code does not trip, times down properly. Suggest disabling vent codes on dryer. Customer also wants rollers checked. Disassembled unit and found bearings rolling slow. Unit will need a lg dryer kit installed. ; dspstn on spec-tagged invntry: 1 DELGKIT MAINT KIT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Omaha, NE 68130

Koby

Job Details: 03/12/2025

"Customer states that unit is not making ice. Inspected unit and found that icemaker heater failed so unit could not harvest cubes. Replaced icemaker and ran test cycle, unit functions properly. Job complete."

We serviced a

ZEPHYR WINE COOLER (H)

Model PRWB24F02AG

Near Clive, IA 50325

Mike

Job Details: 03/12/2025

Hi on lower zone display for high temp. Both sections 71 and compressor not running. Could not power the unit off or on with the display. Cycled power to unit and now the Hi is gone. Unit keeps cycling the evaporator fans on and then off and eventually compressor began to run.

We serviced a

MAYTAG DRYER

Model MDE7600AYW

Near Lincoln, NE 68516

Ali

Job Details: 03/12/2025

During inspection there was movement within the drum assembly. Disassembled the unit and noticed the front drum glides have been worn down to metal. Unit will need a new set of drum glides. Due to the age customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG REFRIG SAM-IM

Model RF29BB8600QLAA

Near Lincoln, NE 68506

Bryce

Job Details: 03/12/2025

Talked with Samsung visual support got pictures taken. Sam said they are taking action from there and will get a hold of the customer in a couple days.

We serviced a

LG REFRIGERATOR

Model LFXS28566M.AMTCNA0

Near Shawnee, KS 66218

Chance

Job Details: 03/12/2025

"Customer states unit is not cooling. Inspected unit and found compressor was the issue. Unit will need new compressor and filter drier. Follow up scheduled for tomorrow the 13th. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

LG REFRIGERATOR

Model LCFC26XSS.ASTCNA0

Near West Des Moines, IA 50265

Anthony

Job Details: 03/12/2025

Customer states that unit is still displaying error 1FE. Found unit model production date requires specific grille cover. Will need to return with part and service unit to resolve issue.; ordrng 1 AEB76044908 (Grille Cover)

We serviced a

WHIRLPOOL DISHWASHER

Model DU155XTVS8

Near Omaha, NE 68122

Mark F

Job Details: 03/12/2025

Customer states unit doesnt drain. Faulty pump.

We serviced a

BREEZAIRE WINE CELLAR (H)

Model n/a

Near Omaha, NE 68102

Shannon

Job Details: 03/12/2025

Shut off unit in breaker panel has sealed system issue

We serviced a

ELECTROLUX DRYER

Model EFME627UIW1

Near Lincoln, NE 68506

Ali

Job Details: 03/12/2025

During inspection water would leak into the unit. Gained access to the water valve and replaced the assembly. Installed a new water valve assembly and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

ELECTROLUX OVENS ELECTRIC

Model EI30EW35PSB

Near Lenexa, KS 66220

Chris

Job Details: 03/12/2025

Customer states unit is not holding the desired temp. Calibrated unit using thermocouple.

We serviced a

ELECTROLUX OVENS ELECTRIC

Model EI30EW35PSB

Near Lenexa, KS 66220

Chris

Job Details: 03/12/2025

Customer states unit is not holding the desired temp. Calibrated unit using thermocouple.

We serviced a

GE MICROWAVE OVEN

Model SCA1000HWW04

Near Louisville, NE 68037

Koby

Job Details: 03/12/2025

Customer states that unit is not functioning. Found that door switches have failed. Recommend replacement of door switches. ; used 3 28QBP0495 (DOOR SWITCH) from stock

We serviced a

DACOR (H) REFRIGERATOR

Model DRR36980LAP

Near Elkhorn Precinct, NE 68022

Mike F

Job Details: 03/12/2025

"Return, installed parts from Dacor. Pressurized with nitrogen, no leaks found from new connections . Vacuumed system, and recharged with 1.98oz of r600. Please allow 24-48 hours for temperatures to stabilize."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Van Meter, IA 50261

Job Details: 03/12/2025

Recommend sealed system repair.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Edwardsville, KS 66111

Chance

Job Details: 03/12/2025

Customer states unit is leaking water. Inspected unit and found water inlet valve was leaking. Estimate for repair is 502.67. Customer would like to think about repair. Job complete; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Omaha, NE 68112

Mark F

Job Details: 03/12/2025

Customer states console blinks. Verified complaint. Cycled power. Unit operated properly. Gave vent cleaning. Unit operating properly.

We serviced a

LG REFRIGERATOR

Model LRSDS2706S.ASTCNA0

Near Olathe, KS 66061

Eric

Job Details: 03/12/2025

Customer states unit makes loud noise and no water dispenses tested unit found water not hooked up. And pex lone had a break replaced filter head hooked water up tested unit now good to go

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6751SS/AA

Near Omaha, NE 68108

Cole

Job Details: 03/12/2025

Customer states u it front right burner doesnt work. Installed new infinity switch.

We serviced a

KENMORE RANGE ELEC

Model 790.97423901

Near Lincoln, NE 68523

Bryce

Job Details: 03/12/2025

Customer states unit is not heating correctly upon inspection verified complaint went ahead and pulled unit out. Checked power unit had 240 upon checking. The pro element noticed broil was good. Bake element was good but power coming from the board to the elements was not there will be needing a new control board.

We serviced a

GE REFRIGERATOR

Model GSE25HMHJHES

Near Crescent, IA 51526

Lucas

Job Details: 03/12/2025

Customer states refrigerator makes clicking noise while running. Pulled unit out with floor protection and checked condenser fan. Fan is running quietly. Evap fans are running quietly. GE has a bulletin about wire connector above fz fan hitting cabinet intermittently.

We serviced a

BOSCH DISHWASHER

Model SGE68U55UC/D5

Near Lincoln, NE 68505

Ali

Job Details: 03/12/2025

Installed the new water valve assembly. Ran a wash cycle and confirmed there was no signs of any leaks. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33PA/1SSD

Near Lincoln, NE 68520

Ali

Job Details: 03/12/2025

Installed the new drain pressure switch assembly and curtain. During the testing cycle i poured cleaning solution into the unit. Unit will take over 2 hours to do the clean cycle. Instructed the customer to removed all of the ice. Unit did properly produce ice.Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 02-2479-21 CURTAIN SCOTSMAN SUBZ

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR/AA

Near Omaha, NE 68164

Shannon

Job Details: 03/12/2025

Bucket frozen thaw unit perform icemaker update complete ran hass passed sent report test good 24 hours for ice ; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER 1 DA97-18859A ICE MAKER

We serviced a

JENNAIR (H) REFRIGERATOR

Model JF42NXFXDW00

Near Lincoln, NE 68516

Ali

Job Details: 03/12/2025

I installed the new optical sensor assembly and reassembled the unit. Unit filled properly. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG WASHER

Model WF45B6300AW/US

Near Waukee, IA 50263

Brian

Job Details: 03/12/2025

Return with parts. Installed new bellow. Ran diagnostics and unit operates as designed

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6311SS/AA

Near Clive, IA 50325

Brian

Job Details: 03/12/2025

Customer states the whole burner does not light up when heated. Informed customer of the components in a burner assembly that do dot heat. Stove operates as designed. Job complete.

We serviced a

ELECTROLUX WASHER

Model EIFLS60JIW0

Near West Des Moines, IA 50266

Job Details: 03/12/2025

Recommend replacing drain pump.

We serviced a

LG DISHWASHER

Model LDF5040ST

Near Omaha, NE 68104

Mike F

Job Details: 03/12/2025

"Customer states burning smell from, dishwasher. Found corroded cap tube and burnt wires. Quoted for new control and wire repair. Customer declined. Service call collected."

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Olathe, KS 66061

Travis

Job Details: 03/12/2025

"Customer states unit is dead. Tried to turn on. No response. Have 240 vac at outlet and terminal block. Went to main board. Have 120 vac. Reconnected board and unit is now responding. Connected hass. Ran oqc. Passed. Reassembled unit and again wouldnt power up. Customer mentioned when it was working sometimes theyd shut door and it would shut off. Went back to board. Now have 0 vac. Went to terminal block. Have 240vac across L1 and L2 but zero from either leg to neutral. Went to outlet. Had 240 vac across and 120 vac to each neutral. Plugged unit in and wiggled it. Power would come and go. Neutral block in outlet seems to have worn where it is not always creating a tight connection. Bent neutral prong on power cord to create more tension in outlet. Wiggled it again and was not able to get it to power off. Informed customer will need electrician to change outlet but dryer is working properly. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00101N MTR-BLWR ASM , and 1 DC93-00154A HEATER 2 STAGE (GRACE)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Johnston, IA 50131

Mike

Job Details: 03/12/2025

"Unit stopped mid cycle and wouldnt respond. Customer cycled power and then unit would not even power in. Verified control has 120vac to it. After removing control and inspecting unit powered on and is now responsive. Checked error codes and have an f10e1 dispenser error, and f3e3 owi sensor error. Ran through diagnostic cycle and unit completed diagnostic cycle with no issue and no error codes were generated. Finally got unit to act up again and the issue is with the control panel/console. Console is no longer available unit is unrepairable."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VB

Near Omaha, NE 68108

Kelvin

Job Details: 03/12/2025

"Returned with parts. Replaced sealed system parts. Verified with customer unit is cooling properly. Covered by manufacturer warranty, Job complete."

We serviced a

LG DISHWASHER

Model LDFC353LS.ASSEEUS

Near West Des Moines, IA 50265

Brian

Job Details: 03/12/2025

Customer states unit will not drain. Found a piece of ceramic dish jamming up the motor. Removed obstruction and reassembled unit. Dishwasher operates as designed. Job complete.

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/22

Near Papillion, NE 68046

Jacob

Job Details: 03/12/2025

"Customer states unit is not heating properly, unit will need a new heat pump."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Papillion, NE 68138

Kelvin

Job Details: 03/12/2025

"Customer states unit is leaking water. Inspected unit, found water has been dripping for awhile. Found water valve has failed and will require replacement. Repair approved. Removed original valve, installed new. Verified no water leaks present and is operating properly. Job complete. ; ordrd 1 WPW10420083 (Water valve)"

We serviced a

WOLF (H) RANGE GAS

Model R364G

Near Urbandale, IA 50323

Rory

Job Details: 03/12/2025

Ordering parts for return visit ; ordrng 1 812107 (Safety valve) and 1 815589 (Oven burner tube)

We serviced a

LG WASHER

Model WT1101CW

Near La Vista, NE 68128

Jacob

Job Details: 03/12/2025

Customers states unit is leaking water. Customer will need plumber to come out and snake the drain pipe.

We serviced a

BOSCH RANGE GAS

Model NGM3650UC/01

Near Gretna, NE 68028

Koby

Job Details: 03/12/2025

"Customer states that back right burner cap isnt sitting on the burner properly and is intermittently sparking. Inspected unit and found that the burner cap was warped. Replaced burner cap, unit now functions properly. Job complete."

We serviced a

LG DRYER

Model DLEX3700V

Near Lincoln, NE 68506

Derek F

Job Details: 03/12/2025

Upon inspection the dryer wouldnt tumble during cycles. I tried to hand spin the drum but had some resistance. The filter guide assembly was broken as well. I disassembled the unit and found a sock blocking the blower wheel. I removed the sock and reassembled the unit. I then tested the unit and it tumbles. The dryer will need a new filter guide assembly and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 MCK49049101 (Filter guide)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Omaha, NE 68164

Derek

Job Details: 03/12/2025

"Customer says that the ice maker is not working properly and has been an issue for a year. Tech inspected and 40c error is active. Disassembled the ice room and thawed everything out. Auger is outdated, ice maker is out dated, and bin is cracked. Sealant, y clips, and pcb are updated and proper. Tech will order parts for the repair and will return for installation when customer is available. Job is not complete.; ordrng 1 da97-15217d (Ice maker) and 1 Da97-12540g (Auger G) and 1 DA97-14474C (Ice bin)"

We serviced a

LG RANGE ELEC

Model LTEL7337F.BRSLLGA

Near Des Moines, IA 50317

Anthony

Job Details: 03/12/2025

Customer states that unit front right burner switch will switch on both front left and front right burners. Found unit needed replacement harness and switches to resolve issues.

We serviced a

LG WASHER

Model WM2016CW

Near Overland Park, KS 66204

Travis

Job Details: 03/12/2025

"Unit giving oe code. Found failed pump. Installed new. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP , used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG WASHER

Model WT1201CW

Near Lincoln, NE 68526

Bryce

Job Details: 03/12/2025

Customer states unit is throwing a ue error code and going out of balance unit will be needing suspension springs as it pulls the whole washer to the side during spin and tub bounces more then once customer willl be going with new.

We serviced a

LG WASHER

Model WM0642HW

Near Omaha, NE 68144

Shannon

Job Details: 03/12/2025

Inspect unit dispener is leaking snow nla would recommend dispenser and valve assy for repair

We serviced a

GE REFRIGERATOR

Model GFE28GMKIES

Near Omaha, NE 68136

Derek

Job Details: 03/12/2025

"Customer says that the fridge is not working properly. Tech connected newfi module and found the fresh food fan not working properly. Condensate system has subsequently frozen and the defrost thermistor has been knocked off of the suction line. Tech gave a quote to replace the fan with the updated style, update the software, clear the drainage system, and resecure the sensor. Customer approved. Installed updated software and new fan. Ziptied sensor in place and thawed machine down using a steamer. Reassembled and monitored for 15 minutes. Temperature has fallen from 64 degree down to 47 degrees. Job is complete. ; used 1 WR60X35205 (MTR) from stock"

We serviced a

LG WASHER

Model F3S3CKK2EV.ABLEEUS

Near Council Bluffs, IA 51501

Lucas

Job Details: 03/12/2025

Installed new washer door and tested. Unit is now operating properly and no longer leaking.

We serviced a

MAYTAG DRYER

Model DG412

Near Leawood, KS 66206

Travis

Job Details: 03/12/2025

Customer states unit is taking along time to dry. Turned on. Found flame cycling on for 8 to 15 seconds. Removed vent from back. Flame cycles on for 30-40 seconds indicating airflow issue. Reconnected vent and went outside. Found bird guard was blocking flap from opening. Corrected. Went back inside and still have 30-40 seconds flame on time. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Raytown, MO 64133

Chance

Job Details: 03/12/2025

"Customer states unit will not start. Replaced timer in unit. Tested unit, unit is functioning properly. ; dspstn on spec-tagged invntry: 1 WP3392519 THRML CUTOUT and 1 WP3406107 SWITCH,DOOR,DRY"

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Omaha, NE 68136

Mike F

Job Details: 03/12/2025

"Customer states washer is not draining. Started washer, drain pump turning on but no water moving. Used shop back to remove water, no water draining from tub, pulled tub to pump hose, found blockage. Manually inspected drain pump, no resistance on impeller when spinning. Recommend replacing drain pump. Quoted for repair. Customer approved. Replaced drain pump and tested.; pckd up 1 DC31-00187A (Drain pump)"

We serviced a

AMANA WASHER

Model NTW4516FW0

Near Omaha, NE 68106

Kelvin

Job Details: 03/12/2025

"Returned with parts. Removed original suspension, installed new. Verified with cusotmer unit is not leaking and is operating properly job complete."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lincoln, NE 68521

Derek F

Job Details: 03/12/2025

Upon inspection the washer would not spin. I first ran a drain cycle and it does spin while empty. I then filled the tub and found the dampers to be very worn. I then tipped the unit back and found oil leaking from the gear case. The washer would need a new gear case and dampers to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model RF23CB9900QKAA

Near Des Moines, IA 50310

Anthony

Job Details: 03/12/2025

"Customer stated that water is leaking under drawers. Unit will need revised fill tubes to prevent water from freezing causing water backing up during ice maker fill cycle; ordrng 1 DA97-21801C (Fill Tube), dspstn on spec-tagged invntry: 1 DA97-21801C TUBE 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"

We serviced a

BOSCH DISHWASHER

Model SHP78CM4N/25

Near Council Bluffs, IA 51503

Mark F

Job Details: 03/12/2025

Customer states unit gives e61-03 error. Water in base when arrived. Pump would not engage. Pulled unit. Found broken wire going into drain pump. Used soder and heat shrink. Repaired wire. Tested. Unit operating properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Lincoln, NE 68516

Ali

Job Details: 03/12/2025

During inspection I ran the unit in a diagnostic mode and noticed it would during the agitation test unit would not agitate properly. Gained access to the shifter and noticed it had failed. Installed a new shifter assembly and reassembled the unit. Ran a calibration mode on the unit. Once the calibration was done I manually cycled agitate and spin to confirm there unit was shifting properly. Finally I ran a quick wash cycle and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE CAFE RANGE ELEC

Model C2S985SET7SS

Near Omaha, NE 68105

Mark F

Job Details: 03/12/2025

Customer states unit doesnt broil. Found broil element has failed. Getting 240 to element.

We serviced a

LIEBHERR (H) REFRIGERATOR

Model CS1311

Near Omaha, NE 68105

Mark F

Job Details: 03/12/2025

"Customer states unit intermittently cools. 45ff and -5 frz. Ff has significant frost on back wall and water on the base, leaking into freezer. Called liebherr. Was informed the fridge evap sensor needs replaced. Sensor is spray foamed into cabinet. Would need sensor kit, and to drill a hole into back of machine to run new sensor to fridge."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AFF

Near Lincoln, NE 68526

Derek F

Job Details: 03/12/2025

Upon inspection the freezer drawer was catching while opening/closing. I found a retaining clip stuck underneath the freezer basket causing the issue. I reseated the basket and fixed the clip. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

GE RANGE ELEC

Model JB735EP5ES

Near Lincoln, NE 68505

Bryce

Job Details: 03/12/2025

"Customer states machine went dead after trying to use upon inspection verified complaint pulled unit and noticed the terminal block had melted rep,aced terminal block and heated oven to 350 to test oven is working great; dspstn on spec-tagged invntry: 1 WB17T10011 TERM BLOCK"

We serviced a

LG REFRIGERATOR

Model LSXC22486S

Near Papillion, NE 68046

Kelvin

Job Details: 03/12/2025

"Customer states unit is not cooling, manufacturer believes cap tube is blocked. Inspected unit, found no frost pattern present, condenser is cold compressor is running. Tapped system, found pressures are equalized, indicating an inefficient compressor and will require a sealed system replacement. Unit is out of warranty. Repair declined. Job complete."

We serviced a

SAMSUNG WASHER

Model WA52A5500AV/US

Near Omaha, NE 68131

Shannon

Job Details: 03/12/2025

Return with board disassemble and replace ran hass and passed sent report test good

We serviced a

GE MONOGRAM (H) OVENS ELECTRIC

Model ZET1058SF5SS

Near Omaha, NE 68132

Jacob

Job Details: 03/12/2025

Customer states contention bake is not working. Reinstalled the fan blade nut.

We serviced a

GE MONOGRAM (H) OVENS ELECTRIC

Model ZET1058SF5SS

Near Omaha, NE 68132

Jacob

Job Details: 03/12/2025

Customer states unit is taking a long time to preheat. Unit is operating properly.

We serviced a

SUB ZERO (H) ICEMAKERS U/C(H)

Model UC-15I

Near Omaha, NE 68106

Cole

Job Details: 03/12/2025

Return with parts. Installed new spray pump.

We serviced a

LG WASHER

Model WT8405CB.AEBEUUS

Near Waverly, NE 68462

Derek F

Job Details: 03/12/2025

"I arrived today with the parts to complete the repair. I first disconnected power and gained access to the motor. I then replaced the rotor and stator. I then replaced the main control. Finally, I read the washer and ran a test cycle. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Papillion, NE 68133

Mike F

Job Details: 03/12/2025

"Customer states ice maker is not working and family hub is not responding. Checked wires to hub all wires are good. Checked error codes using HASS, 41C stored for hub communication error. Removed ice bucket, build up of ice around ice maker. Unit will need new PCB, family hub and ice maker repair. Recommend customer contact Samsung for ice maker repair, quoted for family hub."

We serviced a

GE CAFE DISHWASHER

Model CDT845P3N3D1

Near Eagle, NE 68347

Bryce

Job Details: 03/12/2025

"Customer states dishwasher is not cleaning the dishes as well upon inspection plugged in new fee realized that it had a feedback error for the diverter went ahead and took top piece off to check the cleared diverter of debris went into test cycle still has error customer issue persist, not cleaning dishes as well will be needing harness"

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Lincoln, NE 68516

Derek F

Job Details: 03/12/2025

Upon inspection the refrigerator had been making a knocking noise intermittently. I confirmed with customer noise is coming from the ice maker during harvest. The unit is still producing ice well and the ice maker has not failed. I also went through some maintenance tips with customer to keep unit running well.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG DRYER

Model DV45H7000E/A2

Near Omaha, NE 68157

Jacob

Job Details: 03/12/2025

Customer states unit is making a loud noise. Installed new Samsung maintenance kit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Olathe, KS 66062

Eric

Job Details: 03/12/2025

"Customer states unit makes noise found oce room frozen up. Unit had ice maker update over a year ago some parts wernt changed that were listed as changed ice maker failed. Quoted repair customer declined. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-13757A EVAP CVR"

We serviced a

BOSCH DISHWASHER

Model SHX78CM5N/25

Near Yutan, NE 68073

Bryce

Job Details: 03/12/2025

Customer states dishwasher is giving them a 6202 error which indicates that the circulation pump is blocked upon inspection verified complaint noticed that dishwasher is running upon talking with customer noticed that it stops within the cycle within about 30 to 35 minutes of starting giving the code that circulation pump is blocked The dishwasher does not seem to have any sort of blockage as the circulation pump is flowing fine will be returning with circulation pump and control board when parts arrive. Please contact customer to schedule.; ordrng 1 12008381 (Heat pump) and 1 10025378 (Board)

We serviced a

SAMSUNG DRYER

Model DVE54CG7150DA3

Near Papillion, NE 68133

Cole

Job Details: 03/12/2025

Customer states unit wont spin. Reattached belt. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY )

We serviced a

LG REFRIGERATOR

Model LRMXS2806S.ASTCNA1

Near Ankeny, IA 50021

Mike

Job Details: 03/12/2025

"Complaint is that the freezer craft ice maker isnt making ice, lower freezer drawer light isnt working, and that then right French door doesnt close properly. Found that ice maker was turned off. Found that unit does not have a lift for the lower freezer drawer as the light for the upper drawer is in the bottom of the right French door. I re-greased the right door closure cam and it is now closing easier. Explained to the customer that with the design of the closure mechanism on the right door that it takes a bit of force as there is a little resistance when it gets close to closed as the closure mechanism is engaging the hinge and then it pulls is shut one over the hump. With more weight in the door it will actually close easily."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Shawnee, KS 66218

Travis

Job Details: 03/12/2025

Customer states unit is f3 e1 code. Pressure system error. Ran diagnostics cycle. Filled to proper level and began tumbling. Went to drain and unit was draining intermittently. Eventually got water from tub. Tiled unit back. Removed drain filter. Has Bobby pins and a bra pad inside filter along with other debris. Cleaned it out. Also verified pressure hose doesnt have a hole in it and cleaned diaphragm. Put unit in quick wash and it began filling. About 30 seconds after water came into machine it gave code and drained the water. Which was much quicker. Drain pump never shut off. Unit has acu failure and will need new acu board. ; ordrng 1 WPW10448876 (Pressure switch (kc)) and 1 W11201293 (Board (kc))

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDTSR

Near Omaha, NE 68116

Shannon

Job Details: 03/12/2025

Inspect unit upper icemaker is getting black spots on ice and not harvesting well no updates have been done to this unit would recommend ice maker y clips auger silicone and ice bucket due to being cracked also center flipper mullion is broken and does not stay in place correct has non genuine filter in unit wont filter with filter installed would need water filter case assy also customer to call Samsung is 10 years old

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Omaha, NE 68135

Derek

Job Details: 03/12/2025

"Customer says that the dishwasher is making unusual noises and may have overfilled with water. Customer shut unit off and called for service. Tech arrived and standing water is present in the dishwasher. Tech cancelled the dishwasher and unit drains without issue. Fill valve is working properly and drain hose has a high loop, so tech sees no issue with the standing water. Tech ran three rinse cycles and found unit's major operations to be working correctly. Noise, however, is very present when the wash motor is running. Noise is due to a failed wash pump seal which has led to rusted out motor bearings. Tech explained options to customer with regards to warranty and provided expectations with pricing for COD work, partial manufacturer warranty, or full manufacturer warranty. Customer does not want to pay for repair COD and will likely reach out to the manufacturer to see what coverages can be offered. Job is complete. ; dspstn on spec-tagged invntry: 1 5221DD1001E VALVE 12V"

We serviced a

SAMSUNG REFRIG SAM-IM

Model RF32CG5400SRAA

Near Lenexa, KS 66227

Chance

Job Details: 03/12/2025

"Customer states units dispenser just keeps opening and closing. Replaced ice route in unit. Tested unit, unit is functioning properly. Job complete; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR"

We serviced a

SAMSUNG W/D COMBO (H)

Model WD53DBA900HZA1

Near Olathe, KS 66061

Eric

Job Details: 03/12/2025

Replaced drain pump tested now working ran Hass oqc unit passed. No loud noise

We serviced a

LG REFRIGERATOR

Model LRYKC2606S/00

Near Shawnee, KS 66226

Chris

Job Details: 03/12/2025

Customer states rod in freezer came off. Installed freezer door rod.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS7

Near Omaha, NE 68154

Mike F

Job Details: 03/12/2025

"Customer states fridge is not cooling in fresh food or freezer section. Unit was un plugged. Plugged unit in and removed access panel, compressor and condenser fan running. Removed evaporator cover, freezer evap fan is running. Monitored frost pattern. Unit had inconsistent frost pattern after 15 minutes. Unit has a sealed system issue. Quoted for repair. Customer to purchase new fridge."

We serviced a

KITCHENAID OVENS ELECTRIC

Model KSEG700ESS1

Near Waukee, IA 50263

Anthony

Job Details: 03/12/2025

Customer stated that unit appears to not cool down effectively after using bake cycle. Found unit will need replacement cooling fan to resolve issues.

We serviced a

BOSCH MICROWAVE OVEN

Model HMB5051/01

Near Overland Park, KS 66221

Eric

Job Details: 03/12/2025

Customer states unit runs for 7 seconds then shuts off. Found inverter board was bad quoted repair customer declined; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6711SS/AA

Near Des Moines, IA 50315

Anthony

Job Details: 03/12/2025

Customer stated that front right burner is no longer operating when prompted. Found unit needed replacement infinite switch to resolve issue.

We serviced a

SAMSUNG WASHER

Model WF53BB8700AV

Near Kansas City, KS 66109

Chris

Job Details: 03/12/2025

"Customer states units door is not unlocking. Unit needs new main PCB and door switch.; ordrng 1 DC92-02862E (Main PCB (kc)) and 1 DC34-00028A (Door lock (kc)) and 1 DC93-00819L (Main harness (kc)), dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP"

We serviced a

LG RANGE ELEC

Model LREL6321S/01

Near Waukee, IA 50263

Rory

Job Details: 03/12/2025

Returned with parts installed new infinite switch unit now operating properly

We serviced a

LG REFRIGERATOR

Model LFXS26973D/00

Near West Des Moines, IA 50265

Rory

Job Details: 03/12/2025

Preformed sealed system repair

We serviced a

JENNAIR (H) REFRIGERATOR

Model JFC2290VEM8

Near Johnston, IA 50131

Job Details: 03/12/2025

Recommend replacing both freezer rails.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF

Near Omaha, NE 68105

Jacob

Job Details: 03/12/2025

Cusotmer states unit is making a vibrating sound. Leveled the unit and could not recreate the noise.

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4021SRAA

Near West Des Moines, IA 50265

Job Details: 03/12/2025

Install issue.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DAX9

Near Omaha, NE 68144

Derek

Job Details: 03/12/2025

"Customer says that the dishwasher is making an unusual noise and not working properly to spray or drain the water. Tech started dishwasher and can hear a high pitch noise occurring from the rotor. Continued to force cancel cycles until all of the standing water was removed. Tech removed rack and lower spray arm to access the rotor. Rotor is in the unlocked position and magnetic field from the stator is the only thing holding the rotor in position. Tech twisted the rotor and it 'clicked' into the locked position. Tech reassembled and ran a rinse cycle. Fill, spray, and drain all pass with the high frequency/ high pitched noise now gone. Tech ran additional rinse cycle and unit passes again. Tech finds no failures with the dishwasher and the rotor is undamaged and locks properly in place. Customer says she's never disassembled the unit, so she's unsure of how the rotor could have been turned. Tech gave proactive quote for the rotor in case issue return. Job is complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Omaha, NE 68164

Koby

Job Details: 03/12/2025

Customer states that unit is not dispensing water. Pulled unit out with floor protection and removed rear cover. Found 5 wire nuts on the wire harness to the valve assembly and the water valve is unplugged. Recommend replacing wire nuts with crimp connectors and covering with waterproof heat shrink.

We serviced a

DANBY ICEMAKERS U/C(H)

Model DIM32D2BSSPR

Near Papillion, NE 68046

Kelvin

Job Details: 03/12/2025

Returned with parts for part warranty. Verified unit is making ice and not leaking. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Omaha, NE 68116

Shannon

Job Details: 03/12/2025

Replace main mother board ran hass test passed sent repair 24 hours for ice copper waterline not in good shape

We serviced a

GE MONOGRAM (H) DISHWASHER

Model ZDT925SIN8II

Near Lincoln, NE 68510

Ali

Job Details: 03/12/2025

During inspection I activated the drain pump and it would not run. Sucked all of the water out of the unit and removed the pump. There was no items within the pump. Unit will need a new drain pump assembly. Once the parts have been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 WD19X25622 (Drain pump)

We serviced a

LG RANGE GAS

Model LSGL6337F

Near Lincoln, NE 68507

Ali

Job Details: 03/12/2025

During inspection I removed burner assembly and tightened the screws. Also made sure the burner assembly had a proper ground. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LMXS28596S

Near Omaha, NE 68106

Mike F

Job Details: 03/12/2025

"Customer states fridge is not cooling. Tapped system, pressures were -20 and 53. Checked for dye. No dye in pan, drain tube or condenser. Unit has possible Yoder leak. ; dspstn on spec-tagged invntry: 2 TCA36811409 R600 TCA36811415"

We serviced a

SUB ZERO (H) REFRIGERATOR

Model DEC3650RID/R

Near Omaha, NE 68114

Mark F

Job Details: 03/12/2025

"Customer states unit is hot. Floor model. Store has installers pull unit out and unplug it. Unit was unplugged when arrived. Moved kick plate. Found main power harness, inverter, and wiring to cabinet all unplugged. Plugged connectors into their respective slots."