We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Omaha, NE 68142
Mike F
Job Details: 02/21/2025
"Customer states unit giving no water errror. Confirmed complaint. Slid dishwasher out on floor protection. Checked water valve, valve ok, removed water line to test pressure. Pressure is good. Reconnected water line and tested. Unit is operating. Will need water valve if recall."
We serviced a
GE PROFILE DISHWASHER
Model PDT145SSL0SS
Near Omaha, NE 68104
Lucas
Job Details: 02/21/2025
Customer states inlet valve began leaking during cycle. Uninstalled unit and tested. Valve is slowly dripping. Part covered by repair warranty. Scheduled return for Monday 2/24.; schdld next appmnt for 2/24 MON !
We serviced a
LG REFRIGERATOR
Model LRFOC2606S/00
Near Dallas Center, IA 50063
Rory
Job Details: 02/21/2025
Technician ordering replacement part for return visit; ordrng 1 AEB76044908 (FAN / GRILLE ASSEMBLY)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near Ankeny, IA 50023
Brian
Job Details: 02/21/2025
Return with parts. Replaced evaporator cover. Tested unit. Refrigerator is operating as designed. Job complete.
We serviced a
GE OVENS ELECTRIC
Model JB655EK7ES
Near Omaha, NE 68122
Mark F
Job Details: 02/21/2025
Customer states light when out and fused to copper housing. Verified complaint. Needs new light assembly.
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNB/03
Near Chicago Precinct, NE 68022
Mike F
Job Details: 02/21/2025
"Customer states E2 error flashing. Found failed ice maker, quoted to replace, customer approved. Replaced ice maker. Please allow 24 hours for regular ice production."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16A4021AS/AA
Near Olathe, KS 66062
Chance
Job Details: 02/21/2025
Customer states unit is tripping breaker once in awhile but not all the time. Inspected unit and found switch loose in Holder. Secured switch in unit. Tested about 30 times and never got it to trip. Job complete.
We serviced a
SAMSUNG DRYER
Model DVG55CG7500EA3
Near Urbandale, IA 50323
Anthony
Job Details: 02/21/2025
Customer stated that unit is displaying clog error code. Found dryer duct exit was packed with lint preventing proper air flow.; dspstn on spec-tagged invntry: 1 4396010RP 6FT SCVENT
We serviced a
LG REFRIGERATOR
Model LFXS26973S
Near Des Moines, IA 50310
Ky
Job Details: 02/21/2025
"Returned with parts. Removed and replaced filter head assembly. Cleared ice from ice maker fill tube, bottoms of fridge, bottom of freezer, and airways."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Lincoln, NE 68512
Kannon
Job Details: 02/21/2025
"During inspection found unit has F7 E1 error code. Wash motor has failed,unit will need a new sump and motor assembly. Will order parts and return at a time that works best for the customer. Job complete. ; ordrng 1 W11416362 (MOTOR/PUMP & SUMP ASSM TALL TUB)"
We serviced a
WOLF (H) OVENS ELECTRIC
Model DO3050PM/S/P
Near Cumming, IA 50061
Rory
Job Details: 02/21/2025
Technician found after resetting unit and clearing error codes unit operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Omaha, NE 68144
Derek
Job Details: 02/21/2025
Customer states that his furnace failed and the fridge subsequently failed and flooded his house. Tech arrived and found the isolation valve cracked in half. Valve appears to have frozen during the cold snap. Tech offered discounted price to install a new valve and the customer approved. Installed new valve and verified operations are back to normal. Dispensed 2 gallons of water and all leaking is subsided. Job is complete.
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US
Near Omaha, NE 68142
Shannon
Job Details: 02/21/2025
Inspect unit dispenser leaking tech to order part not in town ; ordrng 1 Dc97-21423a (Drawer) and 1 Dc97-21472n (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Omaha, NE 68136
Koby
Job Details: 02/21/2025
Customer states unit is freezing up ice cubes and not dispensing. Found that icemaker is leaking. Recommend replacement of icemaker.
We serviced a
LG MICROWAVE OVEN
Model MVEL2033F.BRSELGA
Near Urbandale, IA 50322
Anthony
Job Details: 02/21/2025
Customer stated that unit is not responsive. Found unit will need new control board to resolve issues.; ordrng 1 ACM76192102 (Control Assembly)
We serviced a
BOSCH DISHWASHER
Model SHP65T56UC/09
Near West Des Moines, IA 50265
Anthony
Job Details: 02/21/2025
"Customer stated that unit is not operating correctly, motor running. Found drain line will also need to be replaced to resolve issues due to mice.; ordrng 1 00744881 (Drain Hose)"
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Clive, IA 50325
Mike
Job Details: 02/21/2025
"Customer smelled a burning smell inside dryer. Disassembled and inspected and theres nothing that is burnt up or melted. No lingering build up on the heater and minimal limit inside the dryer. I vacuumed out what line was in there. Ran unit in diagnostics and have an inlet thermistor fault, but in diagnostics the outlet thermistor is reading correctly. If issues return recommend replacing outlet thermistor."
We serviced a
MAYTAG WASHER
Model MVWX700XL1
Near Omaha, NE 68022
Shannon
Job Details: 02/21/2025
Pulley and belt issue customer ok to repair picked up parts install test ok ; pckd up 1 Wpw10006384 (Belt) and 1 W10721967 (Kit)
We serviced a
MAYTAG OVENS ELECTRIC
Model MER8800FZ2
Near Omaha, NE 68138
Derek
Job Details: 02/21/2025
"Tech arrived and can see that the oven door is not sitting properly into the frame receptacles, causing door to sit too high and stick out too far. Removed door and reinstalled. Door is now sitting properly and opens and closes without issue. Job is complete."
We serviced a
GE WASHER
Model GTW720BPN0DG
Near Omaha, NE 68117
Jacob
Job Details: 02/21/2025
Customer states unit is going out of balance. Will need to order parts. ; ordrng 1 WH03X35580 (Suspension rods)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201SR/AA
Near Kansas City, KS 66102
Kelvin
Job Details: 02/21/2025
"Customer states unit is not cooling in ff section, fz is good. Inspected unit, confirmed issue. Found evap cover frozen, no fan movement. Will require replacement. Repair approved. Upon inspection of new cover, found damage after removing from box. Will return with part replacement when it arrives.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
LG RANGE ELEC
Model LSEL6333F.ORSLLGA
Near West Des Moines, IA 50265
Brian
Job Details: 02/21/2025
Customer states front right burner is not turning on. Swapped out all the switches and unit operates as designed. Job complete.
We serviced a
BOSCH DISHWASHER
Model SHV78B73UC/25
Near Prairie Village, KS 66208
Kelvin
Job Details: 02/21/2025
"Customer states unit is showing e6103 error code. Inspected unit, confirmed issue, found drain pump has failed and will require replacement. Removed original drain pump, installed new. Verified with customer. ; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN"
We serviced a
GALANZ REFRIGERATOR
Model GLR10TRDEFR
Near Omaha, NE 68106
Mark F
Job Details: 02/21/2025
Returned with part. Installed main PCB. Unit turned on. Please allow 24 hours for unit to cool.
We serviced a
BOSCH DISHWASHER
Model SHV9PCM3N/26
Near Omaha, NE 68114
Mark F
Job Details: 02/21/2025
Customer states unit doesnt dry dishes. Customer did troubleshooting with Bosch before arrival. Used rinse aid. Issue didnt get better. Entered diagnostics. No errors. Can components test. Observed insufficient heating during cycles. Will order zeolite and return.; ordrng 1 11047045 (Zeo lite) and 1 10025378 (Pcb)
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Lincoln, NE 68516
Derek F
Job Details: 02/21/2025
Upon inspection the washer wouldnt unlock. I found the unit had stopped during a cycle and was locked. I was unable to force unlock the unit with smart hq or button combinations. I also found the unit was cycling power and unable to run loads in service mode. A new door lock and main control would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
MAYTAG REFRIGERATOR
Model JBR2088HES
Near Omaha, NE 68132
Travis
Job Details: 02/21/2025
Dual solenoid leaking. Installed new. No leaks. ; pckd up 1 WP67005154 (Valve)
We serviced a
SAMSUNG RANGE ELEC
Model NY63T8751SS/AA
Near Shawnee, KS 66226
Chance
Job Details: 02/21/2025
"Customer states unit is making grinding noise. Confirmed complaint and previous techs diagnosis of fan. Replaced fan on unit, tested unit, unit is functioning properly. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/25
Near Lincoln, NE 68516
Kannon
Job Details: 02/21/2025
Reset unit and ran multiple test cycles. Unit is working great. Job complete.
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/25
Near Lincoln, NE 68516
Ali
Job Details: 02/21/2025
Tech was assigned as a helper;
We serviced a
AMANA REFRIGERATOR
Model ABB2221WEW1
Near Bellevue, NE 68005
Jacob
Job Details: 02/21/2025
Customer states damper is not opening. Reset unit snd unit is working properly.
We serviced a
SAMSUNG WASHER
Model WA44A3205AW/A4
Near Bellevue, NE 68123
Cole
Job Details: 02/21/2025
Return with parts. Installed new drain pump.
We serviced a
KITCHENAID DISHWASHER
Model KDPE34GBS0
Near Papillion, NE 68046
Cole
Job Details: 02/21/2025
Customer states unit unresponsive. Will need new control board.
We serviced a
GE DISHWASHER
Model GDT645SYN4FS
Near Overland Park, KS 66213
Chris
Job Details: 02/21/2025
Customer states unit is leaking water. Unit needs new circulation pump.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRT1821TSO
Near West Des Moines, IA 50265
Ky
Job Details: 02/21/2025
Freezer 31? fridge 36? Unit was stuck in stuck in defrost. ; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Polk City, IA 50226
Brian
Job Details: 02/21/2025
Customer states a loud noise is coming from the refrigerator. Entered service mode and tested every motor and valve and could not replicate the sound. Customer requested the lights and freezer drawer panel to be replaced. Instructed customer to video sound when it happens again. ; ordrng 1 W11175811 (Freezer drawer panel) and 1 W11683243 (LED LIGHTS set of 12)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US6B
Near Omaha, NE 68108
Cole
Job Details: 02/21/2025
Customer states unit door not closing. Will need door switch.; ordrng 1 5304535641 (Door switch)
We serviced a
SAMSUNG WASHER
Model WF330ANW
Near Omaha, NE 68104
Mark F
Job Details: 02/21/2025
"Returned with part. Installed. Unit made full rinse and spin with no errors. Observed diminished pressure from hot waterline, as well as leaky shut off valve. Informed customer to have plumber come for hot water line."
We serviced a
SUB ZERO (H) ICEMAKERS U/C(H)
Model UC-15I
Near Omaha, NE 68106
Cole
Job Details: 02/21/2025
Return with parts. Installed new tub hose and inlet valve.; ordrng 1 7045205 (Filter inlet valve)
We serviced a
MAYTAG DRYER
Model MEDX500XL0
Near Leawood, KS 66206
Kelvin
Job Details: 02/21/2025
"Customer states unit is making squealing noise. Inspected unit, confirmed issue. Found idler pulley for belt drive has failed and will require replacement. Repair approved. Installed new kit. Confirmed with customer unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 4392067 RPR KIT (W10837240 PULLEY"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Omaha, NE 68114
Lucas
Job Details: 02/21/2025
"Installed new ice maker assembly and inlet valve. Tested and unit is now filling and harvesting properly. Ran HASS OQC, unit passed.; dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Waukee, IA 50263
Ky
Job Details: 02/21/2025
Replaced all 4 suspension dampers. ; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER
We serviced a
FRIGIDAIRE STACK W/D (H)
Model FLCE7522AW3
Near Papillion, NE 68046
Koby
Job Details: 02/21/2025
Customer states that unit is noisy. Disassembled and inspected unit and found that the transmission is failing. Recommend replacement of transmission.
We serviced a
JENNAIR (H) REFRIGERATOR
Model JFC2089HPF2
Near Waukee, IA 50263
Mike
Job Details: 02/21/2025
"Unit completely warmed up. Compressor is not running. Used a test start device on the compressor, and it fired right up. Umit has a bad start device. ; dspstn on spec-tagged invntry: 1 8201786 START-DEV"
We serviced a
GE OVENS GAS
Model JGRP20SEN1SS
Near Omaha, NE 68132
Travis
Job Details: 02/21/2025
"Customer states bake igniter wont ignite. No amp draw on it. Reviewed schematic. Turned on broil to rule out failed Tco. Have no line voltage to bake igniter. Unit has failed control board. Will order part; ordrng 1 WB27X27461 (Board), dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN"
We serviced a
FORNO (H) RANGE GAS
Model FFSGS6156-36
Near Urbandale, IA 50323
Rory
Job Details: 02/21/2025
Installed parts shipped to customer
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF1B
Near Spring Hill, KS 66083
Chris
Job Details: 02/21/2025
Customer states unit is not completing wash cycle. Unit needs pressure switch adjusted and floor cover installed.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N
Near Bucyrus, KS 66013
Kelvin
Job Details: 02/21/2025
"Returned with parts. Removed original water valve, installed new. During test cycle, no functions of panel are activating. Panel recognizes its pushed but will not stay on powercycled unit, no change. During test, door was opened. Panel recognized door was open but continued to fill. Contacted warranty company on part authorization for main board and user interface. Repair approved. Will return with parts when they arrive. ; ordrng 1 12028532 (Main board) and 1 11031131 (User interface), dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ashland, NE 68003
Bryce
Job Details: 02/21/2025
"Customer states unit is not cooling upon inspection took infrared temps of the fridge and freezer both were in the 50s one was in 40s Upon pulling out the unit, taking off the back cover to take a look at the compressor. Compressor was fully hot to the touch sounded like it was on unplugged. The unit plugged back in heard the unit click compressor did not kick on. Tried with new start device unit did not kick it back on will be needing new sealed system."
We serviced a
LG WASHER
Model WM3050CW
Near Waukee, IA 50263
Anthony
Job Details: 02/21/2025
Customer stated that unit is leaking at filter. Found unit needed new drain pump motor and drain pump housing due to crack resulting in water leaks.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
LG DRYER
Model DLEX5101V
Near Ankeny, IA 50021
Mike
Job Details: 02/21/2025
Idler pulley is noisy again. Inspected and confirmed it is the idler that needs replaced. ; dspstn on spec-tagged invntry: 1 4581EL2002L ROLLER 4_PK and 1 4561EL3002A IDLER PULLEY ASSEMBLY
We serviced a
ELECTROLUX DRYER
Model ELFE7637BW
Near Omaha, NE 68136
Derek
Job Details: 02/21/2025
"Tech started dryer and can hear an unusual vibration occurring through the case of the machine. Customer says that the noise was worse but has lessened up. Tech disassembled unit and found a quarter section of the blower wheel with a little bit of lint accumulated on the blower blades. Tech cleared lint and debris. Tech tested drum support rollers, belt tensioner, motor, and the felt seals. All check out and appear proper. Reassembled dryer and ran new tests. Dryer is now rubbing smoothly and the vibrations previously heard are now gone. Machine passes testing. Job is complete. ; dspstn on spec-tagged invntry: 4 5304523152 ROLLER"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Carlisle, IA 50047
Ky
Job Details: 02/21/2025
"Unit has 39c and 40c error codes. Unit will need an ice maker update. Customer going to reach out for warranty extension coverage. ; dspstn on spec-tagged invntry: 1 DA82-02673A ICEMKR UPDATE 1 DA97-14474C ICE BCKT , and 1 DD81-04511A RTV"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF
Near Stilwell, KS 66085
Kelvin
Job Details: 02/21/2025
"Returned with parts. Removed original handle, installed new. Verified with customer unit is operating properly. Covered by manufacturer warranty. Job complete."
We serviced a
COVE (H) DISHWASHER
Model DW2450WS
Near Des Moines, IA 50320
Mike
Job Details: 02/21/2025
Replaced diverter.
We serviced a
THERMADOR (H) RANGE GAS
Model PRD305WHU/05
Near Prairie Village, KS 66208
Kelvin
Job Details: 02/21/2025
"Customer states units oven has no power, will not heat up and no lights on front turn on. Inspected unit, confirmed issue. Found main board will require replacement. Covered by manufacturer warrant. Removed original board, installed new. Verifed with customer all functions and features of unit are operating properly. Job complete."
We serviced a
WHIRLPOOL RANGE ELEC
Model G9CE3074XB00
Near Papillion, NE 68046
Koby
Job Details: 02/21/2025
"Customer states that outside of left rear dual burner is not functional. Disassembled and inspected the unit and found that the outer element is burnt out. Recommend replacement of element. ; ordrng 1 WPW10275049 (BURNER, DUAL)"
We serviced a
SAMSUNG RANGE ELEC
Model NX60A6511SG/AA
Near Council Bluffs, IA 51501
Lucas
Job Details: 02/21/2025
"Customer states oven doesnt seem to be heating properly. Customer referenced oven thermometer when unit set to 375. Customer thermometer read 350. Informed customer that oven temp is not static and that unit cycles temp above and below set temp. Tested oven temp with multimeter. Unit heated to 205 then cycled between 170-180 degrees. Unit is heating properly. Suggested calibrating temp higher, customer would like to try that. Calibrated unit to 35 degrees higher than set temp. Unit is operating properly."
We serviced a
BOSCH DISHWASHER
Model SHVM78Z53N/22
Near Omaha, NE 68132
Cole
Job Details: 02/21/2025
Customer states unit has water tap error code. Reset unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215WW/AA
Near Des Moines, IA 50311
Rory
Job Details: 02/21/2025
Technician recommended replacement of inverter board; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP
We serviced a
GE PROFILE REFRIGERATOR
Model PFE28KSKBSS
Near Chicago Precinct, NE 68022
Mike F
Job Details: 02/21/2025
Installed spring. Unit is dispensing ice. Payment collected at first trip.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FTMD18P4RW8B
Near Omaha, NE 68111
Lucas
Job Details: 02/21/2025
"Customer states freezer is cooling, but fresh food is not. Light out in fridge. Put unit into defrost and disassembled evap cover. Evap is completely frosted over. Vent to fresh food is blocked by frost. Defrost heater is getting 120v but not heating. Unit will need a new element installed. Fresh food door seal is ripped in several spots. Unit will need a new door seal. ; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL"
We serviced a
WOLF (H) RANGE GAS
Model RT364-LP
Near Overland Park, KS 66062
Chris
Job Details: 02/21/2025
Customer states one burner isnt igniting. Unit needs new ignitor switch.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Valley, NE 68064
Mike F
Job Details: 02/21/2025
"Installed door case assembly, unit still intermittently not filling. Ordering water filter case assembly. ; ordrng 1 DA82-02901A (Case filter asym), dspstn on spec-tagged invntry: 1 DA97-17399B CASE-PITCHER"
We serviced a
MIELE (H) COFFEE MAKER (H)
Model CVA6805
Near Overland Park, KS 66223
Chance
Job Details: 02/21/2025
Customer states unit only dispenses water when trying to make coffee. Inspected unit and found it would attempt to put beans in grinder but grinder would not move to let beams in. Unit will need new grinder. ; ordrng 1 6913253 (Grinder (KC))
We serviced a
BIG CHILL (H) REFRIGERATOR
Model BC22BFCP1
Near Hickman, NE 68372
Bryce
Job Details: 02/21/2025
Talked with tech line tech said reed switch has moved in the cabinet unit is not repairable
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Omaha, NE 68164
Shannon
Job Details: 02/21/2025
Splutch issue ; schdld next appmnt for 2/22 SAT AM
We serviced a
GE DISHWASHER
Model GDP630PYR0FS
Near Omaha, NE 68130
Koby
Job Details: 02/21/2025
Customer states that unit will not start cycle. Found that control is not recognizing door latch position. Recommend replacement of control board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Omaha, NE 68124
Jacob
Job Details: 02/21/2025
Customer states top rack keeps falling. Installed new left adjuster.
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHCP115-IS81A
Near Lincoln, NE 68520
Derek F
Job Details: 02/21/2025
I arrived and started the ice maker. Unit operated for 15 minutes while in home with no leaks present. Customer mentioned unit stopped cooling and was very full of water when leak occurred. Customer had to leave and Uline needs picture evidence of said leak. We will need to schedule another visit to document the leak. ; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B22CS50SNS/04
Near Omaha, NE 68102
Lucas
Job Details: 02/21/2025
Disassembled ice maker assembly and installed new solenoid. Reassembled and tested. Unit is now dispensing crushed and cubes. Unit is now operating properly.
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Lincoln, NE 68522
Kannon
Job Details: 02/21/2025
During inspection ran unit on multiple test cycles. Could not find any leaks within the unit. Came to the conclusion that the drain line being utilized more than likely started the leaking. I did not use the extra drain line during testing. Informed customer connection between the extra hose is loose and would just use the manufacturers drain line. Collected service call fee. Job complete.
We serviced a
GE RANGE GAS
Model PGS930FEL20S
Near Lenexa, KS 66227
Chance
Job Details: 02/21/2025
Customer states they can smell gas when cooktop is in use. Used sniffer and found griddle burner in center was not hiring efficiently and only had one side lit. After customer ran vacuum over unit it lit well and was burning efficiently. Ran sniffer across entire unit to ensure no other leaks were present. Unit tests good. Job complete.
We serviced a
ZEPHYR BEVERAGE CENTER
Model PRB24C01BG
Near Omaha, NE 68130
Travis
Job Details: 02/21/2025
Customer states unit warmed up some for a few days but this morning is cold again. Temp inside is 35. Compressor and fans are running. Removed evap cover. Good frost pattern. Shut unit off and back on. After delay compressor started right back up. Unable to determine an issue at this time.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Blair, NE 68008
Mike F
Job Details: 02/21/2025
"Return with parts. Installed UI. Unit powered on. Ran through quick cycle, unit is operating as it should. Remaining balance collected."
We serviced a
ASKO (H) DRYER
Model n/a
Near Omaha, NE 68110
Mike F
Job Details: 02/21/2025
"Customer states fuse blown on terminal block. By passed fuses and tested. Unit is heating and operating. Quoted for fuses, customer declined."
We serviced a
KENMORE OVENS ELECTRIC
Model 790.95053311
Near Lincoln, NE 68504
Ali
Job Details: 02/21/2025
During inspection I confirmed both bake and broil was not receiving proper 240 volts. Unit will need a new control board assembly. Due to the age and cost customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UACP115-SS01A
Near Lincoln, NE 68524
Ali
Job Details: 02/21/2025
Per uline reprogrammed the main pcb and did a factory reset. Also confirmed all of the connections were proper. Finally made sure the float wasnt stuck. Unit is now making a sheet of ice.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LRDCS2603S.ASTCNA0
Near Omaha, NE 68144
Koby
Job Details: 02/20/2025
Customer states that unit is not cooling properly. Found that compressor is failing. Cut out the old compressor and filter drier and installed the new ones. Pressure tested the system and vacuumed down to 800 microns before charging with 57g of R600a and pressures are good after charging. Unit is now cooling back down. Please allow 48 hours for unit to cool back down completely. Job complete.
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DDFTX9
Near Olathe, KS 66061
Eric
Job Details: 02/20/2025
Customer states unit has been working fine since calling in doesn't want diagnoses please cancel; dspstn on spec-tagged invntry: 1 529730 VALVE INLET DOUBLE 6
We serviced a
SAMSUNG RANGE ELEC
Model NSI6DG9500MTAA
Near Omaha, NE 68104
Lucas
Job Details: 02/20/2025
Customer states exhaust fan makes rattle noise when using oven. Disassembled back panel and inspected fan. Fan is installed properly and no debris in fan. Unit will need a new fan assembly. ; ordrng 1 Dg96-00779D (Fan assembly)
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Omaha, NE 68022
Shannon
Job Details: 02/20/2025
Inspect unit blower wheel issue gave est to repair disassemble and repair and reassemble and test all ok working again discount given due to being out recently
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH53521HV
Near Lincoln, NE 68506
Ali
Job Details: 02/20/2025
During inspection the light was held it by silicone. Broke the silicone so the bulb can be removed. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
MAYTAG WASHER
Model LAT2500AAE
Near Bellevue, NE 68123
Darrin
Job Details: 02/20/2025
Customer states that unit stops in certain parts of the wash cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFB
Near Omaha, NE 68122
Mark F
Job Details: 02/20/2025
"Customer states unit is freezing in fridge. 25ff, -2 frz. Turned defrost timer to defrost,p. Heaters engaged. Removed evap cover. Even and minimal frost pattern. Cold control tested at 0.5ohms. Called land lord."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near La Vista, NE 68128
Jacob
Job Details: 02/20/2025
"Cusomter states unit is not making any ice. Found ice room is warm, reinstalled evening thing and made sure it is sealed properly"
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/20
Near Lincoln, NE 68526
Bryce
Job Details: 02/20/2025
Put on new spray arm unit should now be operating properly as it is getting rid of the big hole on the side
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Altoona, IA 50009
Brian
Job Details: 02/20/2025
Customer states dishwasher is making a loud noise. Found the motor bearings shot. Replaced the circulation pump motor. Unit operates as designed. Job complete ; dspstn on spec-tagged invntry: 1 ABT72989206 PUMP
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model GCWM3067ADB
Near Crete, NE 68333
Ali
Job Details: 02/20/2025
During inspection you would have to slam the door to make it function properly. Installed both door switch assembly. Reassembled the unit and ran a test via my mag jig. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH MICROWAVE OVEN
Model HMC80252UC/05
Near Lee's Summit, MO 64086
Kelvin
Job Details: 02/20/2025
"Customer states unit is not powering on. Inspected unit, confirmed issue. Found 240v power from distribution block present, at filter, one fuse has blown and will require replacement. Upon further inspection, found connector for thermal fuse on mag has melted and will require replacement. Repair approved. Installed new fuse and connector. Verified with customer unit is operating properly. Job complete.; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,20AMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Clive, IA 50325
Anthony
Job Details: 02/20/2025
Customer stated that unit is no longer powering on when promoted. Found unit will replacement control board.
We serviced a
DACOR (H) RANGE ELEC
Model DOP30T940DS/DA
Near Clive, IA 50325
Ky
Job Details: 02/20/2025
Replaced convection element.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2813AF4
Near Lincoln, NE 68504
Derek F
Job Details: 02/20/2025
"I arrived today with the parts to complete the repair. I first disconnected power and removed the user interface. I then replaced the UI and replaced the main control. Finally, I reconnected power and the refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
WHIRLPOOL RANGE ELEC
Model WFG510S0AS0
Near Omaha, NE 68106
Shannon
Job Details: 02/20/2025
Inspect unit has sparked igniter dirty and out of adjustment called nick ok to get going tech disassembled unit and clean and adjust ran unit bake 350 is cycling as should test ok
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Omaha, NE 68112
Mike F
Job Details: 02/20/2025
"Customer states unit is giving LC error. Water temp inside of unit was 48f. Found water in basin. Put unit into Hass. LC, 7C and PC error stored. Slid unit out, found water valve frozen. Drain line and water line is frozen. Found evidence of water leak from vane motor gasket, water break on side of unit and water valve. Will need to order parts and return. ; ordrng 1 Dd97-00611a (Case break) and 1 Dd97-00484d (Vane assy,), dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Ankeny, IA 50021
Ky
Job Details: 02/20/2025
Recommend replacing water inlet valve assembly
We serviced a
SAMSUNG DISHWASHER
Model DW80CG5450SRAA
Near Altoona, IA 50009
Anthony
Job Details: 02/20/2025
Customer stated that unit is displaying error LC after operating unit. Found tub has small pin hole which resulted in water dripping from sump assembly down to leak sensor.
We serviced a
WOLF (H) OVENS ELECTRIC
Model D03050PM/S/P
Near Papillion, NE 68046
Jacob
Job Details: 02/20/2025
Customer states upper oven is not working. Installed new door assembly.
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Lincoln, NE 68502
Ali
Job Details: 02/20/2025
During inspection unit would not activate the drain pump. Upon further inspection noticed the wire for the drain line was broken. Fixed the line and reassembled the unit. Activated drain and spin and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model B1-48S/F
Near Valley, NE 68064
Travis
Job Details: 02/20/2025
Replaced board and programmed it.