We serviced a
HOTPOINT REFRIGERATOR
Model 1CTFC214H2
Near Omaha, NE 68124
Austin
Job Details: 12/18/2024
Customer states over cooling. Replaced cold control with universal.
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW
Near Lincoln, NE 68502
Kannon
Job Details: 12/18/2024
"Returned with bellow. Removed old and cleaned sealing surface of both the inner and outer drum. Installed new bellow and secured it in place with spring clamps. Enetered unit into service diagnostic and filled unit and spun water infront of seal. Unit is working great after repairs, free of leaks. Job complete."
We serviced a
SAMSUNG MICROWAVE OVEN
Model MC17T8000CG/AA
Near Omaha, NE 68135
Kelvin
Job Details: 12/18/2024
Requested followup visit for 12/19 ; schdld next appmnt for 12/20 FRI !
We serviced a
BOSCH DISHWASHER
Model SHE3ARF5UC/21
Near Overland Park, KS 66221
Eric
Job Details: 12/18/2024
"Customer reported water pouring into the dishwasher while the unit was off, requiring the water supply to be turned off to stop it. Diagnosed the issue as a faulty water valve. Provided a repair quote, which the customer approved. Ordered the necessary part and rescheduled the repair.; ordrng 1 00633970 (Water valve)"
We serviced a
MAYTAG ICEMAKERS U/C(H)
Model MSS25C4MGZ06
Near Omaha, NE 68114
Mark F
Job Details: 12/18/2024
"Customer states ice maker stopped dispensing ice and pieces of metal fell out. Fountain auger teeth on ice bucket broken in 3 pieces. Mounting bracket on auger chute has broken, disallowing a secure fit between auger and ice bucket. Would need new chute and ice bucket.; ordrng 1 WPW10293212 (CHUTE) and 1 W11244434 (BUCKET)"
We serviced a
KENMORE WASHER
Model 110.92389200
Near Council Bluffs, IA 51503
Austin
Job Details: 12/18/2024
"Customer wanted to make sure unit was operating properly after move. Found unit will need a gear case, clutch and tub seal. ; ordrng 1 W10814296 (TRIPOD, OUTER TUB AND DONUT SEAL/DIRECT) and 1 285785 (CLUTCH & BRAKE/DRIVE ASSM) and 1 3360629 (TRANSMISSION)"
We serviced a
KENMORE OVENS ELECTRIC
Model 790.97453802
Near Papillion, NE 68133
Kyle
Job Details: 12/18/2024
Customer states oven is not heating properly. Inspected unit found bad bake element. Ordered part scheduled return visit for Friday pm; ordrng 1 316505500 (ELEMENT - BAKE (STANDARD))
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Kansas City, KS 66109
Chris
Job Details: 12/18/2024
Customer states unit is not cooling. Unit needs sealed system repairs.
We serviced a
LG REFRIGERATOR
Model LRFLC2706S.ASTCNA0
Near Cortland, NE 68331
Ali
Job Details: 12/18/2024
Installed the new freezer door and unit is now operating properly. Thanks for choosing Home Town Hero Appliance Repair Please leave us a review on Angies List or Google for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
GE REFRIGERATOR
Model PWE23KSDFSS
Near Omaha, NE 68154
Shannon
Job Details: 12/18/2024
"Inspect unit Disoenser now working but icemaker not getting water hook up nufi open inlet water valve to icemaker and condenser fan motor still not working would recommend valve and fan motor not in town ; ordrng 1 Wr57x20873 (Valve), pckd up 1 Wr30x28682 (Icemaker) and 1 Wr60x23363 (Fan motor)"
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW2
Near Papillion, NE 68046
Jacob
Job Details: 12/18/2024
Customer states unit is making a loud humming sound. Unit will need a new motor.
We serviced a
MAYTAG RANGE GAS
Model MGR6600FZ0
Near Council Bluffs, IA 51503
Preston
Job Details: 12/18/2024
"Customer has never used gas stove before and would like a general check up. Checked color of burner flames, burner flames burn blue indicating complete combustion. Preheat is quick and efficient indicating a working ignitor and burner. Broil burner works and burns blue. Gas orifices clean and in good condition. Gas valve working as designed. Burners are clean. Instructed customer on how to clean stove and what to watch out for and avoid. Unit is operating as designed. Job complete."
We serviced a
LG WASHER
Model WM3700HWA
Near West Des Moines, IA 50266
Ky
Job Details: 12/18/2024
Returned with parts. Replaced cold water inlet valve and main PCB.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf560sehz03
Near Omaha, NE 68106
Mark F
Job Details: 12/18/2024
"Sent call ahead 237pm. Arrived 305pm. Knocked, rang door bell. No response. Waited in van. Customer was not home. Departed 330pm. Customer to contact if still wanting service."
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DCTX9
Near Blair, NE 68008
Mike F
Job Details: 12/18/2024
"Customer states dishes giving A6 and A7 error code. Put unit into diagnostics and confirmed error codes. Checked fill, fill is good. Activated wash motor, no water moving. Activated drain, unit will drain. Swapped motors and tested. Unit began washing. Quoted for new motor."
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model GLGF376DSF
Near Omaha, NE 68106
Lucas
Job Details: 12/18/2024
Installed new grill and handle. Remounted oven door glass panel. Unit is now operating properly.; O-emld tckt
We serviced a
WOLF (H) RANGE GAS
Model DF48650G/S/P
Near Valley, NE 68064
Mike F
Job Details: 12/18/2024
Installed griddle rework.; dspstn on spec-tagged invntry: 1 831961 REWORK
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Valley, NE 68064
Mike F
Job Details: 12/18/2024
Customer states n5 error code. Found failed control. Quoted for new control. Customer approved. Replaced control and tested. Unit is heating and tumbling. Payment collected.
We serviced a
LG STACK W/D (H)
Model WKEX200HBA
Near Omaha, NE 68104
Preston
Job Details: 12/18/2024
"Customer states unit making loud scraping noise when drum is moving. Ran unit to verify issue. Inspected unit. Shipping bolts have not been removed. Removed shipping bolts, unit now operating as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESG/AA
Near Papillion, NE 68133
Kelvin
Job Details: 12/18/2024
"Customer states unit is showing 8e error code. Inspected unit, confirmed issue. Found bale arm for icemaker is broke off and will require replacement. Customer declined repair. Job complete ; dspstn on spec-tagged invntry: 1 DA97-00209Z PIPE HTR and 1 DA97-07603B ICEMAKER"
We serviced a
SUMMIT REFRIGERATOR
Model BIM47OSADA
Near Omaha, NE 68022
Derek
Job Details: 12/18/2024
"Tech met with the maintenance supervisor and entered break area. Large puddle of water is on the floor around the ice maker. Tech slid ice maker out of the cabinetry and found a steady leak occurring from the water connections at the rear. Fill hose is leaking, intermediate connector is leaking, and John guess fitting is leaking. Tech disassembled and found the o-ring seals flattened out. Tech trimmed the 1/4' water line and reassembled. Fitting junction point is stipple leaking. Tech looked up replacement parts and can find none. Looked up replacement parts for edgestat, avalon, and Maxx ice and eventually found half of the necessary connector, but no parts that are pre-assembled. Tech explained that since the part is not available, tech is unable to assist in the repair. Tech would need to order a $12 part and then spend 2+ hours at the hardware store trying fittings in an attempt to 'cobble' something together, and tech is not interested in doing repairs that way due to the obvious lack of warranty and potential liability. Maintenance manager understands and wants to try to replace the fittings himself before condemning the machine. Job is complete."
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model U-CLR1215S-00B
Near Omaha, NE 68152
Mark F
Job Details: 12/18/2024
"Customer states unit didnt resume making ice after clean cycle, as well as after a few other attempts to run cleaning cycle. Unit was shut off by switch when arrived. Powered unit on. Display just flashed ice,but no water, circulation pump, or compressor turned on. Shut power down. Reset control board. Set unit to clean cycle. Clean cycle engaged. Informed customer of no ice was made, then control board would need replaced."
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Stilwell, KS 66085
Chance
Job Details: 12/18/2024
Customer decided not to repair and wanted to purchase new unit as she got a good deal on unit. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68122
Mark F
Job Details: 12/18/2024
Customer states ice bucket is frozen and wont get out. Needs new ice bucket.; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A
We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/06
Near Omaha, NE 68116
Koby
Job Details: 12/18/2024
"Customer states that cycle wont start, errors out. Inspected unit and found that unit has a wash motor error. Disassembled and inspected unit and found that the windings to the wash motor are open, wash motor has failed. Recommend replacement of heat pump assembly."
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Bellevue, NE 68123
Kyle
Job Details: 12/18/2024
Customer states unit is displaying h20 error. Inspected unit found pressure hose came off board. Rerouted hose and hooked up to board. Unit tests ok. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Omaha, NE 68122
Lucas
Job Details: 12/18/2024
Customer states washer is not spinning out clothes and is loud. Ran spin in test mode and drum banging around. Disassembled agitator to check hub. Hub is intact. Tub is wobbling on shaft. Unit will need a new gearcase.
We serviced a
SAMSUNG WASHER
Model WA55A7300AE/US
Near Des Moines, IA 50310
Anthony
Job Details: 12/18/2024
Customer stated that unit is non-responsive at user interface. Found unit will need replacement user control panel to resolve issues.
We serviced a
ZLINE (H) RANGE ELEC
Model RG36
Near Raymond, NE 68428
Ali
Job Details: 12/18/2024
"Installed the recall kit for the oven. Also confirmed there was no leaks within each burners and the main gas feed line. Also recommended moving the c02 meter that is right next to the stove to a different location. While the unit is on it will produce some c02, we recommended always having the hood on when utilizing a gas range.Thanks for choosing Home Town Hero Appliance Repair Please leave us a review on Angies List or Google for your FREE $10 gift card to Jimmy Johns. Ali!; dspstn on spec-tagged invntry: 1 Y201 SNIFFER"
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Omaha, NE 68138
Kelvin
Job Details: 12/18/2024
Parts not in time return visit scheduled. ; schdld next appmnt for 12/20 FRI !
We serviced a
BOSCH DISHWASHER
Model SHE3AR52UC/07
Near Des Moines, IA 50312
Anthony
Job Details: 12/18/2024
"Customer stated that unit appears to longer be draining, water is sitting inside tub. Found unit will need replacement drain pump to resolve issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Papillion, NE 68046
Jacob
Job Details: 12/18/2024
Customer states freezer is leaking water. Removed ice build up and cleared drain. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC37SS0
Near Lincoln, NE 68527
Ali
Job Details: 12/18/2024
Steamed out all of the ice buildup and installed the new main pcb. Unit is now operating properly. Thanks for choosing Home Town Hero Appliance Repair Please leave us a review on Angies List or Google for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG OVENS ELECTRIC
Model LSIL6336FE
Near Clive, IA 50325
Mike
Job Details: 12/18/2024
Installed new logic board. Unit is currently working properly. However its usually after the unit has been sitting idle for awhile that it will act up. Job complete.
We serviced a
VIKING (H) OVENS GAS
Model VGCC5486GSS
Near Des Moines, IA 50312
Mike
Job Details: 12/18/2024
Customer states oven kicks on and shuts off shortly after. Customer had replaced the electrode ignition recently. Tested the new part and it seems to working fine. Removed front panel and found a loose connection on the DSI board. Crimped the spade connector to fit snugly to the DSI board. Lit oven and it stayed lit as designed. Put the unit back together and it operates as designed. Job complete.
We serviced a
GE RANGEHOOD
Model JVB36WQBB
Near Windsor Heights, IA 50324
Mike
Job Details: 12/18/2024
Blower will not come on. If hard wired to an outlet the blower will work. Only getting 23vac to blower from switch. Switch has 120vac in and only 23vac out no matter what position the switch is in. The switch is bad. Switch is no longer available.
We serviced a
GE PROFILE REFRIGERATOR
Model PFE29PSDASS
Near Omaha, NE 68022
Travis
Job Details: 12/18/2024
Customer states unit is not cooling. Found failed inverter board and condenser motor. Installed new parts. Compressor starts and fan is operating properly.
We serviced a
LG WASHER
Model WM4200HBA.ABLEVUS
Near Council Bluffs, IA 51501
Austin
Job Details: 12/18/2024
Customer states unit door spring came off of unit. Replaced door spring.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9675AP/AA
Near Indianola, IA 50125
Ky
Job Details: 12/18/2024
Replaced table top.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Omaha, NE 68127
Jacob
Job Details: 12/18/2024
Customer states units door is not closing. Adjusted top draw and unit is now closing properly. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
LG REFRIGERATOR
Model LFDS22520S.ASTCNA0
Near Bellevue, NE 68123
Kyle
Job Details: 12/18/2024
Customer states unit is not cooling. Unit has a system leak in yoder loop per LG unit is not repairable. Will need to submit to warranty company for unit replacement
We serviced a
LG REFRIGERATOR
Model LSXS26326S.ASTCNA0
Near Omaha, NE 68116
Mike F
Job Details: 12/18/2024
"Customer states no cooling. Found inefficient compressor, replaced compressor and filter drier. Pressurized with nitrogen, unit held pressure, no leaks from new welds. Vacuumed down to 700 microns, recharged with 3.16 of r134. Unit is operating as it should. Please allow 24 hours to temperatures to regulate."
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FPBM3077RFB
Near Waukee, IA 50263
Mike
Job Details: 12/18/2024
"Unit is tripping the breaker when you try to run it. Found the middle door switch had failed closed causing it to trip the breaker. Recommend replacing all 3 door switches at the same time. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT , used 3 28QBP0495 (DOOR SWITCH (1)TORW/ BRACKET ASSM) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Lincoln, NE 68527
Derek F
Job Details: 12/18/2024
Upon inspection the refrigerator was not cooling. I confirmed the compressor and evaporator fan were running. I then checked the evaporator for a frost pattern. The unit had very little frost and a cluster of ice at the top right. The sealed system has failed and would need to be rebuilt to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model U-3018CLRS-40B
Near Omaha, NE 68144
Koby
Job Details: 12/18/2024
"Customer states that unit is not making ice. Inspected unit and found that unit is not filling with water. Checked water supply and found a Flowlock leak detector tripped under the sink. Reset Flowlock and started unit, unit is now functioning properly. Customer will need to have RO system serviced to address the leak. No defect found with unit. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4314AS
Near Omaha, NE 68131
Austin
Job Details: 12/18/2024
Customer states unit leaks water. Found no issues with unit.
We serviced a
BOSCH DISHWASHER
Model SHEM78W52N
Near Carter Lake, IA 51510
Mark F
Job Details: 12/18/2024
Customer states unit makes loud winding noise when running. Verified complaint. Winding noise is coming from failing wash motor. Found sump filter covering wash motor port also broke off. Will need to order cover and return with cover and wash motor.; ordrng 1 00611321 (FILTER ASSY) and 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)
We serviced a
GE FREEZER
Model FUF14QRRWW
Near Lincoln, NE 68506
Bryce
Job Details: 12/18/2024
Customer states food was melting inside the freezer upon inspection verified for complaint plugged in freezer. Heard a clicking sound coming from the compressor. Waited another two minutes heard another clicking sound coming from the compressor indicating the compressor is locked. Will be replacing the compressor.; ordrng 1 WR87X32223 (Compressor) and 1 WR87X30875 (Dryer)
We serviced a
AMANA WASHER
Model ntw4519jW
Near Omaha, NE 68111
Mark F
Job Details: 12/18/2024
"Customer states unit makes winding noise when starting. Once unit is plugged in, unit turns on drain pump. No cycles respond to washer. Unit will start in rinse and spin cycle. Complete fulll"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model CL4250UFDID/O
Near Lincoln, NE 68512
Bryce
Job Details: 12/18/2024
"Top freezer drawers, having problems sliding out from the left side upon inspection. Verified complaint noticed the first couple times that there was an issue with it sticking went ahead and kept messing with it a little more raised and took some food out of the lower shelf as well as pulled the drawer back-and-forth a couple more times now the drawer has no issue and is sliding in and out perfectly fine."
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Bennington, NE 68007
Shannon
Job Details: 12/18/2024
Unit dean tech ran update mounted to cabinet reset Control and replace sensor due to in correct temp test ok; dspstn on spec-tagged invntry: 1 WD21X24900C PCB *ADD CORE*
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near Omaha, NE 68022
Shannon
Job Details: 12/18/2024
Inspect unit element is open and has outlet on wall has been hot and discolored gave est to customer to replace heater but outlet on wall will need electrician customer ok test replaced element and is heating any issues will need outlet addressed ; used 1 Wp3387747 (Element) from stock
We serviced a
SAMSUNG WASHER
Model WA52DG5500AVUS
Near Omaha, NE 68022
Shannon
Job Details: 12/18/2024
Inspect unit hose fitting not firm tighten and test ok ran hass all passed test ok
We serviced a
GE PROFILE REFRIGERATOR
Model PSH6MGZBESS
Near Council Bluffs, IA 51501
Lucas
Job Details: 12/18/2024
Disassembled water filter housing. Removed and installed new housing. Reassembled and tested. Unit is now dispensing water and filling ice maker properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Kansas City, MO 64155
Eric
Job Details: 12/18/2024
"Replaced the previously ordered parts; however, it was determined that an additional part is needed to complete the repair, which may have been missed in the initial order. Ordered the required part and rescheduled the service.; ordrng 1 WP8575897 (Wheels)"
We serviced a
MIELE (H) DISHWASHER
Model G5675SCZISF
Near Leawood, KS 66211
Eric
Job Details: 12/18/2024
"Customer reported a 'water tap' error occurring toward the end of the cycle. Tested the unit and found it filling very slowly, though it eventually received enough water to start the cycle. The customer mentioned the error previously occurred at the beginning of the cycle intermittently. Provided a quote for repairing the water-proof system, which the customer approved. Ordered the necessary part and rescheduled the repair.; ordrng 1 10499864 (Waterproof)"
We serviced a
SAMSUNG DRYER
Model DVE53BB8700VA3
Near Overland Park, KS 66207
Eric
Job Details: 12/18/2024
Customer reported a significant dent on the top panel of the unit. Samsung approved the repair under warranty. Replaced the panel but noticed a dent on the replacement panel as well. Ordered another new panel and rescheduled the service.; saved tckt
We serviced a
ASKO (H) DRYER
Model NA
Near Prairie Village, KS 66208
Eric
Job Details: 12/18/2024
"Customer reported that the dryer was taking longer to dry clothes. Upon inspection, found the dryer vent clogged at the end. Provided a quote for dryer vent cleaning, which the customer approved. Cleared the vent and tested the dryer. The unit is now functioning properly and reaching appropriate temperatures."
We serviced a
WOLF (H) OVENS ELECTRIC
Model SO30F/S
Near Mission Hills, KS 66208
Eric
Job Details: 12/18/2024
"Replaced the burnt-out main board and tested the unit. Conducted a bake cycle at 350?F, confirming the unit heated properly without any issues."
We serviced a
SAMSUNG REFRIG SAM-IM
Model RF32CG5900SRAA
Near Kansas City, KS 66106
Chris
Job Details: 12/18/2024
Customer states unit is not dispensing water. Unit needs new filter case.
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Kansas City, KS 66106
Chris
Job Details: 12/18/2024
Customer states unit is not dispensing water. Unit needs new water inlet valve.; ordrng 2 MHA62652801 (Door rollers (kc))s and 1 EBR60070733 (Dispenser PCB (kc)) and 1 EAU59551204 (Dispenser motor (kc)) and 1 AJU72992601 (Water valve (kc))
We serviced a
LG RANGE ELEC
Model LREL6323S
Near Des Moines, IA 50311
Anthony
Job Details: 12/18/2024
Customer stated that both front burners had issues with actuating inner and outer ring. Replaced both radiant elements.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6711SS/AA
Near Omaha, NE 68116
Shannon
Job Details: 12/17/2024
Called tech line to verify issue per customer each burner whos is different with different part number switches operate in correctly tech out water in pan and watched cycle customer stated unit does not work good for Indian food would like to switch to a gas one has been having issues with unit since out of the box new informed customer unit operating as should and no way all 4 switches can failed the exact same way unit test ok today
We serviced a
GE PROFILE OVENS ELECTRIC
Model P2B918SEM3SS
Near Omaha, NE 68137
Koby
Job Details: 12/17/2024
Return with parts. Pulled unit out with floor protection and unplugged. Disassembled unit removed the old bake element. Installed the new one and reassembled the unit. Preheated unit to 350 degrees to confirm operation of new component. Unit functions properly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Kansas City, KS 66104
Chance
Job Details: 12/17/2024
"Replaced ice maker in unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS
Near Lincoln, NE 68507
Bryce
Job Details: 12/17/2024
Put in new defrost and cold control unit is now operating properly
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 632/S
Near Omaha, NE 68154
Mike F
Job Details: 12/17/2024
"Return with parts. Removed evaporator, heat exchanger, filter drier, condenser fan and compressor. Ran new heat exchanger and installed compressor, drier, condenser fan and evaporator. Pressurized with nitrogen, found no leaks and new connections. Vacuumed system, sub 700 microns, recharged with 9.5oz of r134. Remaining balance collected."
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 632/S
Near Omaha, NE 68154
Travis
Job Details: 12/17/2024
Tech was assigned as a helper;
We serviced a
BOSCH DISHWASHER
Model SHV68P03UC/63
Near Prairie Village, KS 66207
Austin R
Job Details: 12/17/2024
Customer states that unit is making a very loud whining noise replaced circulation pump units good to go
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Omaha, NE 68130
Koby
Job Details: 12/17/2024
Customer states that unit is not heating properly. Disassembled and inspected unit and found that heating element has failed. Recommend replacement of heating element assembly.
We serviced a
LG DRYER
Model DLE3400W.ABWEUUS
Near Bondurant, IA 50035
Ky
Job Details: 12/17/2024
Unit is missing one leg of power. Found cord was shorted at the outlet. Advised customer that theyll need an electrician.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SRAA
Near Spring Hill, KS 66083
Eric
Job Details: 12/17/2024
"Replaced the main control board and tested the unit. The new board is now sending the correct voltage, and the unit is heating properly. The system is operating as expected."
We serviced a
LG DRYER
Model Dlex5170w
Near Bonner Springs, KS 66012
Eric
Job Details: 12/17/2024
"The customer reported that the unit is still making noise. Upon inspection, I found the same rollers seized. I provided a repair quote for roller replacement, but the customer declined the repair. Cleaned the rollers to the best of my ability as a temporary measure.; dspstn on spec-tagged invntry: 1 DELGKIT MAINT KIT"
We serviced a
LG WASHER
Model WT8400CW.AEWETUS
Near Ankeny, IA 50023
Anthony
Job Details: 12/17/2024
Customer stated that unit top load door panel has damages at right hinge area resulting in poor opening and closing performance. Replaced top load door panel.
We serviced a
GE REFRIGERATOR
Model GYE22GMNES
Near Council Bluffs, IA 51501
Lucas
Job Details: 12/17/2024
"Customer states they are having double installing new water filter. Mount for filter was not opened all the way, preventing filter from going in. Adjusted filter housing and filter seated properly. Cleared air from line and verified no leaks. Unit is now operating properly."
We serviced a
SAMSUNG RANGE ELEC
Model NE58F9500SS/AA
Near Des Moines, IA 50320
Anthony
Job Details: 12/17/2024
Customer stated that unit front burner controls have been to easy to accidentally turn on. Found knobs needed depressed to actuate.
We serviced a
SAMSUNG DRYER
Model DVE47CG3500VA3
Near Omaha, NE 68106
Mark F
Job Details: 12/17/2024
Customer states unit is not heating. Verified 240 at junction. Disassembled. Found failed thermostat. Replaced heater assembly and blower wheel thermistor. Tested. Unit making heat.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Council Bluffs, IA 51501
Lucas
Job Details: 12/17/2024
Uninstalled unit to reach drain hose. Installed new drain hose and reinstalled unit. Tested and unit is no longer leaking.
We serviced a
WOLF (H) RANGE GAS
Model DF60650DG/S/P-LP
Near Chicago Precinct, NE 68022
Derek
Job Details: 12/17/2024
Griddle was damaged upon arrival. Will need to reorder ; ordrng 1 829614 (Griddle)
We serviced a
MAYTAG OVENS ELECTRIC
Model MES8800FZ2
Near Lincoln, NE 68512
Bryce
Job Details: 12/17/2024
Customer service boilers not working as well as the temperature not going up as high as it should went ahead and replaced board now the broiler is working and we are heating up way quicker than we were before job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Omaha, NE 68122
Mark F
Job Details: 12/17/2024
Customer states unit leaked. Found water dripping out of wash motor.
We serviced a
GE REFRIGERATOR
Model ZIS480NX
Near Omaha, NE 68022
Derek
Job Details: 12/17/2024
"Arrived and both zones are 68 degrees. Fans and lights work, but compressor is not running. Tech checked electrical and confirmed that the inverter is receiving 121vac and 6.5vdc. Removed inverter and the compressor windings are all 6.8ohm. Inverter has failed. Tech provided quote and customer approved repair. Installed new inverter and inverter immediately powers the compressor on. Compressor is pumping well and heat exchange is happening within 5 minutes. Temperature split on suction and discharge lines is upwards of 30 degrees after just a few more moments. Customer will need to give the fridge 12 to 24hrs to cool down and stabilize before loading food back inside. Job is complete."
We serviced a
MIELE (H) DISHWASHER
Model G 4205 SCU
Near Prairie Village, KS 66208
Austin R
Job Details: 12/17/2024
"Unit is throwing intake drain error, cleaned non return valve, and found it's bad unit will need new valve. ; ordrng 1 5750095 (Non-return valve.)"
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model 532
Near Kansas City, MO 64113
Chance
Job Details: 12/17/2024
Customer states unit is not cooling in freezer section. Inspected unit and found temps were 70 degrees with compressor and fans running and no frost pattern. Unit will need sealed system rebuild. ; ordrng 1 7014067 (Compressor (KC)) and 1 7015845 (Evap (KC)) and 1 7015858 (Heat exchanger (KC))
We serviced a
THERMADOR (H) OVENS ELECTRIC
Model PODC302/11
Near Omaha, NE 68154
Travis
Job Details: 12/17/2024
"Customer states upper oven takes approximately 30 percent longer to cook than lower. Set ovens to 350 at 842 with thermocouple in upper oven. Upper beeped for preheat at 856. Lower at 855. Recorded cycles of 373-370, 374-372, 374-371, 375-372. Averages to 373. Switched to lower oven. Recorded cycles of 375-373, 376-372, 376-373, 375-372. Averages to374. At 932 hit middle side wall with it gun. Upper showed 369 and lower showed 374. Within spec. Ovens are operating now they are calibrated."
We serviced a
KITCHENAID RANGE ELEC
Model KOSE500EBL04
Near Lincoln, NE 68516
Derek F
Job Details: 12/17/2024
I arrived today with the part to complete the repair to the oven. I first disconnected power and pulled the oven. I then removed the old control and installed a new one. I then reassembled the oven and reconnected power. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG REFRIGERATOR
Model LTCS20020W
Near Council Bluffs, IA 51503
Jacob
Job Details: 12/17/2024
Customer states unit is not cooling. Installed new main board.
We serviced a
LG REFRIGERATOR
Model LRMDS3006D/02
Near Blair, NE 68008
Shannon
Job Details: 12/17/2024
Arrived at unit -5 in freezer craft icemaker empty tried reset button on bottom wont go pulled from unit replace with new shut off breaker in basement 36 hours for ice production
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Bellevue, NE 68005
Lucas
Job Details: 12/17/2024
Customer states they are hearing a whistling noise at beginning and middle of wash cycle. Started cycle and can hear whistling when unit is filling. Unit will need a new inlet valve to correct noise.
We serviced a
GE DISHWASHER
Model GDP630PMR6ES
Near Omaha, NE 68114
Preston
Job Details: 12/17/2024
Customer states unit is leaking. Ran unit to verify issue. Leak is coming from inside the door. Inspected unit to find worn door gasket. Gasket will need to be replaced. ; ordrng 1 WD08X21894 (Door gasket.)
We serviced a
THERMADOR (H) OVENS ELECTRIC
Model SC301ZP/01
Near Omaha, NE 68124
Kelvin
Job Details: 12/17/2024
"Customer states unit is not working properly, buttons don't work. Powercyled unit, all buttons and functions are operating properly. Job complete."
We serviced a
SPEED QUEEN STACK W/D (H)
Model ATEE9ASP176TW01
Near Prairie Village, KS 66208
Eric
Job Details: 12/17/2024
"The customer reported a broken light fixture in the dryer. Upon inspection, I confirmed the light was broken. Provided a repair quote, which the customer approved. Ordered the necessary part and rescheduled the repair.; ordrng 1 D517574 (Light)"
We serviced a
GE PROFILE RANGE ELEC
Model PS960FL2DS
Near West Des Moines, IA 50266
Anthony
Job Details: 12/17/2024
"Customer stated that unit had burning smell and user interface became unresponsive. Found unit will need relay board, control board, and wire repairs."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Ralston, NE 68127
Austin
Job Details: 12/17/2024
"Customer states water dispenser is leaking after use. Installed new water line. ; dspstn on spec-tagged invntry: 1 PP0408W JG 1/4 UNION 1 PPM0408W JG 5/16 UNION , and 6 PT516-1 5/16 TUBE-PER FOOT"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S
Near Omaha, NE 68144
Kelvin
Job Details: 12/17/2024
"Customer states unit is cooling fine, lights do not work. Found unit is in sabbath mode. Shut sabbath mode off. Informed customer of proper care and use of machine. Job complete."
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Waukee, IA 50263
Rory
Job Details: 12/17/2024
Technician recommended replacement of unit transmission and bearing kit
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Kansas City, KS 66109
Chris
Job Details: 12/17/2024
"Customer states unit is not making ice. Unit needs ice maker update.; dspstn on spec-tagged invntry: 1 DA82-02671A ICEMKR UPDATE 1 DA97-12540K AUGER , and 1 DA97-14504C ICE BCKT"
We serviced a
LG REFRIGERATOR
Model LRMXS2806D.ASBCNA1
Near Crete, NE 68333
Kannon
Job Details: 12/17/2024
Arrived with all new doors but the freezer. Replaced both fridge doors and middle door w/ all handles. Will need to order freezer door as that one is chipping too. Will return with freezer door at a time that works best for the customer. ; ordrng 1 ADD73936023 (Freezer door)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Omaha, NE 68130
Koby
Job Details: 12/17/2024
"Customer states unit makes a waterfall noise. Found that the sound is the refrigerant boiling off in normal operation, unit functions properly. No defect found. Job complete."
We serviced a
GE RANGE GAS
Model JGSS66EEL3ES
Near Huxley, IA 50124
Mike
Job Details: 12/17/2024
Unit tripping the breaker when door is opened. Found that the door switch was faulty. Replaced door switch and tested unit and it is no longer tripping the breaker.