Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

SAMSUNG OVENS ELECTRIC

Model NE59K3310SS

Near Pleasant Hill, IA 50327

Mike

Job Details: 01/20/2025

Customer complaint: Oven seems to be about 20-30 lower than what it is set to and it takes 5 min longer too cook things. Customer is using a digital meat thermometer to observe oven temps. Tested oven and both bake and broil elements are heating. Set oven to 350* and after 10 min the preheat alarm went off and temps on both the customers and my thermometers were reading 320-325. After oven was running for 15 min the temps 350 but then dropped to 330 and then rose to 375 and is fluctuating quite a bit. Recommend replacing the main control.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUI2149LE0

Near Omaha, NE 68106

Kelvin

Job Details: 01/20/2025

"Returned with parts. Removed original defrost timer, installed new. Verified unit goes defrost. Job complete."

We serviced a

SAMSUNG WASHER

Model WA50T5300AC

Near Des Moines, IA 50314

Anthony

Job Details: 01/20/2025

Customer stated that unit is going to out of balance. Replaced all suspension rods.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW

Near Valley, NE 68064

Travis

Job Details: 01/20/2025

Drain filter plugged. Cleared. Unit is now operating properly.

We serviced a

BOSCH DISHWASHER

Model SHE65T55UC/02

Near Yutan, NE 68073

Derek

Job Details: 01/20/2025

"Customer states that the dishwasher won't drain. Tech inspected and removed filter parts. Impeller on drain pump is damaged and missing every single 'tooth'. Tech provided quote for replacement pump and offered discount to the customer. Customer approved. Tech unibstalled the dishwasher and removed the damaged pump assembly. Installed the new drain pump, reinstalled the dishwshser, and ran tests. Unit passes all tests. Job is complete."

We serviced a

GE REFRIGERATOR

Model PFE28KMKTES

Near Chicago Precinct, NE 68022

Travis

Job Details: 01/20/2025

Customer states compressor is trying to start but wont. Inspected. Found compressor has locked rotor and needs replaced. Unit is a profile model and has 5 year sealed system coverage. Directed customer to call manufacturer for warranty dispatch.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Omaha, NE 68130

Koby

Job Details: 01/20/2025

"Return with parts. Disassembled unit and removed the old door boot. Installed the new door boot and spring clamp and reassembled the unit. Ran test cycle, unit functions properly. Job complete."

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WFE540H0ES0

Near La Vista, NE 68128

Cole

Job Details: 01/20/2025

Return with parts. Installed new PCB.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VB

Near Elmwood, NE 68349

Kannon

Job Details: 01/20/2025

During inspection found defrost timer was stuck. Could not reset or move manually or on its own. Replaced defrost timer and kicked on unit with the cold control. Compressor kicked on and unit developed an even frost pattern on the evaporator. Unit is working great after repairs. Job complete.

We serviced a

DCS (H) RANGE GAS

Model RGT484GG-N

Near Leavenworth, KS 66048

Eric

Job Details: 01/20/2025

"Customer states oven doesn't get up to temp and burners don't work found 3 igniter caps need replaced also flame from one burner was way to high found wrong orifice installed. Spark module for one burner wasn't working. Oven Temps get up to temp and stay around set temperature no issue there. Quoted repair customer accept ordered parts and rescheduled; ordrng 4 217994 (Sparks)s and 1 211804P (Swtich) and 1 210535 (Orifice), dspstn on spec-tagged invntry: 1 8009 BULB 40W"

We serviced a

LG WASHER

Model WT8405CW.AEWETUS

Near Des Moines, IA 50317

Anthony

Job Details: 01/20/2025

Customer stated that unit is no longer closing properly. Inspected unit lid assembly and found hinge holder completely broken. Will need to return to service unit.; ordrng 1 MCK71778503 (Lid Assembly)

We serviced a

LG WASHER

Model WM4000HWA.ABWEUUS

Near West Des Moines, IA 50266

Anthony

Job Details: 01/20/2025

Customer stated that unit is having issues with displaying error 1E sporadically. Found unit inlet connector needed reseated.

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA 10

Near Omaha, NE 68134

Mike F

Job Details: 01/20/2025

"Return with parts. Installed compressor and drier. Pressurized system with nitrogen and checked for leaks, no leaks found. Let unit hold pressure for 10 minutes, no pressure drop. Vacuumed system sub 800 microns. Recharged with 5.2oz of r134."

We serviced a

JENNAIR (H) MICROWAVE OVEN

Model JMC3415ES01

Near Lincoln, NE 68516

Ali

Job Details: 01/20/2025

Installed the new latch assembly. Reassembled the unit and confirmed the mag was working properly with my jig. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG DISHWASHER

Model LDFN4542S.ASSESNA

Near Windsor Heights, IA 50324

Job Details: 01/20/2025

Replaced UI

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Lincoln, NE 68516

Derek F

Job Details: 01/20/2025

Upon inspection the dishwasher was getting an E:07 error indicating an issue with the zeolite fan. I found a crack in the water tube above the sump. This has allowed water into the zeolite fan. I will return with a new tube to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2569VEM2

Near Omaha, NE 68116

Mike F

Job Details: 01/20/2025

"Customer states unit is intermittently not making ice. Removed ice bucket, bucket was full of ice. Put unit into diagnostics, ice mold thermistor is reading correctly, turned on ice maker, ice maker cycled and called for water. Checked ice box fan, fan runs steady. Checked freezer temperatures, freezer is at 0f. Quoted for new ice maker. Customer to wait on repair. Service call collected."

We serviced a

MAYTAG DRYER

Model MED9600SQ0

Near Omaha, NE 68124

Preston

Job Details: 01/20/2025

Customer states dryer now venting into laundry room. Fixed ducting. Unit now operating as designed. Job complete.

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE59M6850SS/AA

Near Omaha, NE 68157

Mark F

Job Details: 01/20/2025

Customer states unit is taking long to cook. 240 from wall. 240 to elements. Temp sensor read ohms at proper ranges. Set to 200. Fluke meter read 150 when preheat was done. Set to 350. Fluke meter read 280 when preheat was done. Observed lower convection fan rattling. Quoted for bake elements and convection fan.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DAX9N

Near Mission, KS 66202

Chris

Job Details: 01/20/2025

Customer states unit is overfilling with water. Unit needs new water inlet valve.; dspstn on spec-tagged invntry: 1 529730 VALVE INLET DOUBLE 6

We serviced a

LG DRYER

Model DLGX2651R

Near Lincoln, NE 68521

Kannon

Job Details: 01/20/2025

"Utilizing leak detector found O-ring on the gas lines compression fitting has a small leak. Unit is free of leaks, recommended customer shut off the gas to the unit and call a plumber to replace compression fitting. Job complete. ; dspstn on spec-tagged invntry: 1 5318EL3001A IGNITER"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG

Near Des Moines, IA 50321

Mike

Job Details: 01/20/2025

"Water is pooling under crisper drawer in refrigerator section, and icemaker has not worked in years. Tested icemaker, icemaker complete cycle and energized water valve but no water came through. Determined that water shut off was at fault and recommended customer replace water shut off valve. With the icemaker not working in the freezer this is caused the drain to freeze up as the freezer has run at -13?. Recommend installing water leakage kit.; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12609C COVER-EVAP , 1 DA97-07603B ICEMAKER , 1 DA29-00020B FILTER , and 1 DA97-00209Z PIPE HTR"

We serviced a

MAYTAG RANGE ELEC

Model MER6600FZ2

Near Omaha, NE 68131

Shannon

Job Details: 01/20/2025

Return with parts install test ok ; dspstn on spec-tagged invntry: 1 5304409888 TRMNL BLK

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SG/AA

Near Springfield, NE 68059

Koby

Job Details: 01/20/2025

"Return with parts. Removed freezer drawer and icemaker. Disconnected the old ice pipe heater. Pulled the refrigerator out with floor protection and removed the access cover. Disconnected water line and re,loved the old ice pipe. Installed the new ice pipe and reassembled the unit. Ran test cycle, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-00209Z PIPE HTR"

We serviced a

LG DRYER

Model DLEX4500B

Near La Vista, NE 68128

Jacob

Job Details: 01/20/2025

Customer states steam function is not working. Installed new steam generator.

We serviced a

MAYTAG DRYER

Model DG482

Near Ralston, NE 68127

Preston

Job Details: 01/20/2025

"Customer states unit was making loud thumping noise for about a week but was heating. Then yesterdaymachine stopped heating as well. Inspected unit. Unit has flat spot on roller, rollers will need replaced. Flame sensor on unit is out. Unit will also need flame sensor. ; ordrng 1 WP338906 (Flame sensor) and 2 12001541 (Roller)s"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Lincoln, NE 68506

Kannon

Job Details: 01/20/2025

"During inspection found power to the unit is good, drain pump and motor both are working great in cycle. Unit was running great during diagnosing and could not show signs of any parts failing. Per whirlpool service bulletin/manual, if all other components are in good working condition then control board has failed. Quoted customer for control board, due to unit working fine during appointment customer will hold off on repairs. Collected service call fee. Job complete."

We serviced a

ELECTROLUX DRYER

Model EFMG617SIW0

Near Johnston, IA 50131

Rory

Job Details: 01/20/2025

Unit exhaust duct is disconnected ; ordrng 1 5304513609 (BLOWER WHEEL)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400MTAA

Near Lincoln, NE 68527

Ali

Job Details: 01/20/2025

During inspection there was a leak on the lok ring fitting on the yoder line. Fixed the leak and charged the system with 140psi. Confirmed there was no more leaks. Vacuumed the system for 20 minutes and achieved 1319 microns. Unit settled at 1417 microns. Charged the system with 3.03oz of r600. Unit is now cooling properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG WASHER

Model WM3470HWA

Near Olathe, KS 66061

Austin R

Job Details: 01/20/2025

"Customer states that dispenser tray is not draining water, replaced dispenser tray. Units good to go."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Omaha, NE 68154

Shannon

Job Details: 01/20/2025

Replace inlet valve assy per customer test ok

We serviced a

LG OVENS ELECTRIC

Model LSE4613ST

Near Chicago Precinct, NE 68022

Mike F

Job Details: 01/20/2025

"Customer states they did self clean and now oven has no power and door is locked. Customer had oven slid out and back panel removed. Found open TCO, quoted for repair. Customer declined. Service call collected."

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWKQ0

Near Council Bluffs, IA 51503

Mark F

Job Details: 01/20/2025

Customer states unit leaks out the front. Clear water in tub when arrived. Set to drain. Water barely trickled out into sink. Removed kick panel. 42-48* under dishwasher at back wall. Inspected line. No blocks or kinks. Suspect failing drain impeller.; dspstn on spec-tagged invntry: 1 W10844024 VALVE

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Omaha, NE 68102

Shannon

Job Details: 01/20/2025

Inspect un it no water to washer heater off in basement recommend leaving doors open to laundry do can thaw customer to keep eye on

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS1

Near Bennington, NE 68007

Shannon

Job Details: 01/20/2025

Unit not getting water to fridge gave est to adjust left door for mullion to flip closed and clean saddle valve supply to unit in basement customer approved perform work test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model GDSH4715AF

Near Chicago Precinct, NE 68022

Shannon

Job Details: 01/20/2025

Replace front door panel took photo test ok cannot test dishwasher has no power is a new build

We serviced a

SAMSUNG WASHER

Model WA46CG3505AVA4

Near Council Bluffs, IA 51501

Cole

Job Details: 01/20/2025

Customer states unit not draining.

We serviced a

FRIGIDAIRE DRYER

Model n/a

Near Omaha, NE 68107

Mark F

Job Details: 01/20/2025

Customer canceled at door.

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACWP

Near Ralston, NE 68127

Mark F

Job Details: 01/20/2025

Customer states unit leaks under crisper. Removed evap cover. Found condensation drain clogged. Gave repair options. Steamed out condensation pan. Unit operating properly.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lincoln, NE 68505

Kannon

Job Details: 01/20/2025

Replaced entire vent and ensured no air was escaping through any joints in the vent. Installed legs onto unit and leveled into place. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 DFLX8 VENTING 8'

We serviced a

GE REFRIGERATOR

Model GYE22GYNIFS

Near Waverly, NE 68462

Kannon

Job Details: 01/20/2025

During inspection found unit needed water filter reset. Held water button on control panel for 3 seconds to reset light. Informed customer how to reset the light for next time. Job complete.

We serviced a

FRIGIDAIRE DRYER

Model n/a

Near Omaha, NE 68107

Mark F

Job Details: 01/20/2025

Customer canceled at door.

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Overland Park, KS 66062

Chance

Job Details: 01/20/2025

"Customer states unit is Leaking a small amount of water intermittently. Inspected unit and could not get unit to show any kind of a leak even after two complete cycles. Customer stated units insulation inside door was soaked as well. If issue happens again, unit will need new dispenser assembly (WD12X32798). Job complete. ; dspstn on spec-tagged invntry: 1 WD26X23258 PMP-WSH"

We serviced a

SHARP MICROWAVE OVEN

Model n/a

Near Bucyrus, KS 66013

Chance

Job Details: 01/20/2025

This is a duplicate ticket of 547960 and needs to be deleted.

We serviced a

GE REFRIGERATOR

Model CFE28TSHJSS

Near Lincoln, NE 68502

Derek F

Job Details: 01/20/2025

Upon inspection the refrigerators ice maker would produce ice. I first cycled the ice maker and it did complete its cycle. It failed to fill when the valve was activated. I found the fill line in the door was frozen and the fill tube heater failed. The refrigerator would need a new left dispenser door to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Urbandale, IA 50322

Job Details: 01/20/2025

Recommend replacing motion assembly And Vane assembly.

We serviced a

WOLF (H) RANGEHOOD

Model PL521912

Near Des Moines, IA 50312

Mike

Job Details: 01/20/2025

Lower is very loud. Inspected and found that the screws attaching the duct reducer to the hood were blocking the damper from opening. Also nuts holding blowers to blower mounting plate were loose causing a rattle. Contractors and I dropped the hood and fixed the ducting so that the damper will open and tightened blower mounting nuts. Job complete.

We serviced a

MIELE (H) DISHWASHER

Model G6885SCVI

Near Leawood, KS 66211

Chance

Job Details: 01/20/2025

"Customer states unit will not wash and throws error code. Replaced wash motor in unit. Tested unit, unit is functioning properly with no leaks. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPGU19F8TF0

Near Kansas City, MO 64110

Eric

Job Details: 01/20/2025

"Customer reports the unit is no longer cooling. They attempted a reset, which briefly restored cooling, but the issue returned. Tested the unit and found the evaporator is not frosting completely.Compressor is running and drawing approximately 6 amps.Condenser fan is operational. The unit requires a sealed system repair. Provided a repair estimate. The customer declined the repair at this time."

We serviced a

MAYTAG DRYER

Model LDE8604ACE

Near Des Moines, IA 50315

Mike

Job Details: 01/20/2025

Wire that is disconnected it to the sensor bars. Motor is just humming when trying to start. Inspected and verified that nothing was jamming the motor up and that the motor was locked up. Unit will at a minimum need the motor and belt replaced to repair. Recommend replacing the idler and drum rollers as well.

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6511SG/AA

Near Des Moines, IA 50310

Job Details: 01/20/2025

Ordering RF infinite switch and will return. ; ordrng 1 DG44-01009B (RF Burner Infinite Switch)

We serviced a

LG REFRIGERATOR

Model LFXS26973S

Near Johnston, IA 50131

Rory

Job Details: 01/20/2025

Returned with parts installed new condenser fan unit now operating properly

We serviced a

LG REFRIGERATOR

Model LFXS29766S.ASTCNA0

Near Overland Park, KS 66223

Chance

Job Details: 01/20/2025

"Replaced compressor and filter dryer on unit. Vaccumed unit down and charged with refrigerant. Tested unit, unit is pressurizing well with no issues and a healthy frost pattern. Job complete. ; dspstn on spec-tagged invntry: 2 ADH73150210 DRIER UV and 2 TCA38151706 R134 CMPRSR R134"

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD770WPR/18

Near Des Moines, IA 50312

Mike

Job Details: 01/20/2025

Replaced zeolite fan and tested unit. Unit is now functioning properly. Job complete.

We serviced a

THERMADOR (H) COFFEE MAKER (H)

Model TCM24PS/05

Near Omaha, NE 68154

Travis

Job Details: 01/20/2025

Replaced water level sensor. Empty drip tray message does not show now. Ran water Water drains properly. Unit is now operating properly

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Kansas City, KS 66109

Austin R

Job Details: 01/20/2025

"Customer states that units not getting dishes clean and not opening door fully. Found 7c error unit will need subharness and wire cover. ; ordrng 1 DD63-00151A (Wire cover (kc)) and 1 DD39-00013T (Sub harness(kc)), dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR

Near Omaha, NE 68022

Mike F

Job Details: 01/20/2025

Customer states loud noise from fan and stops when door is opened. Customer has unit shut off at breaker. Had power turned back on to fridge. Removed evaporator cover. Found build up of frost on top of evaporator. Removed remaining ice build up from evaporator. Put unit into force freeze. Unit developed even frost pattern. Quoted for defrost sensor. ; used 1 DA32-00006S (SENSOR TEMP) from stock

We serviced a

MIELE (H) COOKTOP GAS

Model KM3474

Near Omaha, NE 68130

Mike F

Job Details: 01/20/2025

"Customer states front left burner is large. Found burner cap not on correctly. Adjusted cap, flame on all burners is correct. Electrodes continue to click after burner is ignited. Techline is closed for holiday. Tech will call Miele to confirm normal operation."

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8RFE

Near Papillion, NE 68046

Jacob

Job Details: 01/20/2025

"Customer states unit is leaking water, installed new fill tube and water line."

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Bellevue, NE 68123

Preston

Job Details: 01/20/2025

Customer states unit tumbles and turns on but doesnt heat. Verified issue. Checked for 240vac at outlet. Outlet has 240vac. Disassembled unit. Checked element for continuity. Element has not continuity. Unit will need new heating element. Quote 654.28. Customer approves. Installed new heating element. Unit now operating as designed. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Gardner, KS 66030

Bryce

Job Details: 01/20/2025

"Customer states fridge is warm and so is the freezer upon inspection verified complaint went ahead and pulled the fridge out. Noticed there was four blinks coming from the back part of the control board indicating meeting sealed system work done as the compressor is locked up. When parts arrived, please contact customer to schedule ; ordrng 1 Nf54m7151antt3 (Compressor), dspstn on spec-tagged invntry: 1 DA81-06006B UV DRIER - CAP TUBE"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM

Near Lincoln, NE 68502

Ali

Job Details: 01/20/2025

Received the incorrect ice maker assembly. Ordering another ice maker assembly ; ordrng 1 W10882923 (Icemaker)

We serviced a

LG REFRIGERATOR

Model LFCS31626S

Near Pacific Junction, IA 51561

Jacob

Job Details: 01/20/2025

Customer states unit is not cooling at all. Unit has a leak in the system.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SG

Near Denton, NE 68339

Ali

Job Details: 01/20/2025

During inspection unit had a locked compressor. Customer is going to contact Samsung for warranty coverage.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Dallas Center, IA 50063

Rory

Job Details: 01/20/2025

Serial number does not match warranty ticket

We serviced a

HOTPOINT REFRIGERATOR

Model CSX26MRDWW

Near Lincoln, NE 68516

Ali

Job Details: 01/20/2025

During inspection customer had the evaporator cover removed. Unit had a proper frost pattern. I did notice the drain line was clogged. Cleaned out the drain line and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LRFXC2606S.ASTCNA0

Near Glenwood, IA 51534

Jacob

Job Details: 01/20/2025

Customer states ice is melting and leaking water. Installed new ice maker fan motor.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR183VW7

Near Omaha, NE 68106

Kelvin

Job Details: 01/18/2025

"Customer states unit is not cooling, can hear compressor click and nothing happens. Verified start device and capacitor are operating properly. Found defrost timer is at fault and will require replacement. Customer declined repair. Job complete."

We serviced a

GE WASHER

Model PFWS4600L0WW

Near Omaha, NE 68154

Kelvin

Job Details: 01/18/2025

"Customer states unit is stopping mid cycle. Inspected unit, begins to fill, drains after fill. Cold water pressure good, hot water a little low but sufficient. Set unit to cold water setting. Same results. Unit will require new inlet valve. Customer declined repair. Job complete. ; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634"

We serviced a

LG DRYER

Model DLEX7800WE

Near Omaha, NE 68164

Preston

Job Details: 01/18/2025

"Customer states unit powers on but doesnt run. Unit giving te1 error code indicating the board thinks the thermistor is open or shorted. Disassembled unit and check values of thermistor. Thermistor tests good. Tested wiring harness from board, wiring harness is good. Unit will need a new board."

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Omaha, NE 68116

Derek

Job Details: 01/18/2025

Customer states that the dishwshser won't power on. Tech inspected and verified. Disassembled the door and accessed the control console and pcbs. Unplugged main harness inside the door and the units interior lights now power on. Checked console over for damage and tech sees no visible issues. Console is original from 04/2018 and user interface panels produced in the first 9 months of 2018 had known issues with shorting out due to moisture intrusion. Tech provided a quote for a replacement console assembly and customer declined due to cost. Job is complete. ; dspstn on spec-tagged invntry: 1 AGM76149901 LATCH

We serviced a

GE MICROWAVE OVEN

Model JNM1541SN1SS

Near Omaha, NE 68116

Derek

Job Details: 01/18/2025

"Inspected microwave and found all operations halted. Lights and display are not operational. Verified 122vac at the outlet and disassembled unit. Vent cover is broken and screws are missing. Tech tested floor tco and main filter board fuse and they are proper. Tested microswitches and they are proper. Checked for 120v at the board and 0v is supplied. Magnetron tco must be blown. Tech checked ferrite rings on magnetron through the vent channels and can see that the rings are cracked. Magnetron overheated, because damaged, blew its temperature fuse, and likely occurred due to a failed relay on the board. Tech tested Magnetron relay and it is stuck closed. Microwave will need a new main pcb, new Magnetron, and new Magnetron tco. Called landlord and provided information. Repair was declined, job is complete."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Omaha, NE 68116

Derek

Job Details: 01/18/2025

Started dryer and found noise occurring from unit. Noise sounds as if the blower assembly is clogged with lint and causing the blower wheel to oscillate. Allowed machine to run and found heater cycling on and off. Noise is not excessive but should be addressed. Tech called landlord and discussed findings and made recommendations to disassemble and clean out the dryer and venting in home. Landlord declined suggestions at this time since the machine is still working effectively and will reassess situation when spring weather comes around. Job is complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF5

Near Omaha, NE 68130

Derek

Job Details: 01/18/2025

Arrived and freezer compartment is empty. Tech removed failed ice maker and installed new one in place. Inspected unit and noticed that the condensate system is possibly backing up into the freezer. Started forced defrost of the unit and confirmed that water is not draining properly. Tech used steamer to melt ice inside the drain and then poured a 12oz glass of water through the system to verify blockage is gone. Machine passes all tests and ice will begin harvesting in the next 2 hours. Job is complete.

We serviced a

GE REFRIGERATOR

Model GSH25JSBB SS

Near Omaha, NE 68124

Kelvin

Job Details: 01/18/2025

"Customer states unit is not producing ice. Inspected unit, confirmed issue. Found icemaker is getting power but will not cycle. Reccomend replacing icemaker assembly. Customer declined repair. Job complete."

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Gretna, NE 68028

Kelvin

Job Details: 01/18/2025

"Returned with parts. Manually opened door, removed original lock, installed new. Verified with customer unit is operating properly. Job complete. ; used 1 Wh01x29528 (Door lock) from stock"

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21M706BAS/AA

Near Chicago Precinct, NE 68022

Shannon

Job Details: 01/18/2025

Return with part install test ok

We serviced a

WHIRLPOOL DRYER

Model LEN2000JQ0

Near Omaha, NE 68104

Preston

Job Details: 01/18/2025

Customer states unit wont start except on air fluff setting. Tested unit. Unit functioning properly. Unit timer still moves after unit stops. Unit will need new timer.

We serviced a

BOSCH DISHWASHER

Model SHX863WD5N/01

Near Chicago Precinct, NE 68022

Shannon

Job Details: 01/18/2025

Unplug unit uninstall dishwasher Return with wash pump heater assy install and ran no error codes coming up when running canceled cycle and drain working again credit given from previous

We serviced a

GE WASHER

Model GFW850SPN3RS

Near Omaha, NE 68116

Preston

Job Details: 01/18/2025

"Customer states unit has small leak during draining and spin. Ran unit in rinse and spin to verify issue. Unit leaking from directly under drain pump. Drain pump is also loud, not fully draining unit. Unit will need new drain pump. ; ordrng 1 WH11X29539 (Drain pump.)"

We serviced a

LG REFRIGERATOR

Model LFDS22520S.ASTCNA0

Near La Vista, NE 68128

Kelvin

Job Details: 01/18/2025

"Returned with parts. Removed original sealed system, installed new. Verified with customer unit is cooling and operating properly. Give unit 24 hours to cool. Covered by manufacturer warranty. Job complete. ; dspstn on spec-tagged invntry: 1 5421JJ1001R EVAP , used 1 Tca37071511 (Comp)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SR/AA

Near Lincoln, NE 68510

Darrin

Job Details: 01/17/2025

Customer states that unit is leaking water after filter change.

We serviced a

SAMSUNG OVENS GAS

Model NX58H5600SS/AA

Near Omaha, NE 68134

Kelvin

Job Details: 01/17/2025

"Customer states unit is not igniting in bake section. Inspected unit, confirmed issue. Tested for voltage and amp draw, nothing present. Found plug on harness is damaged and will require a wire repair. Customer approved repair. Repaired wiring for igniter. Unit is operating properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Des Moines, IA 50316

Rory

Job Details: 01/17/2025

Technician recommended replacement of main control board; ordrng 1 W10843055 (Main pcb)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Papillion, NE 68046

Jacob

Job Details: 01/17/2025

Customer states door alarm will randomly go off. Unit will need a new control board.

We serviced a

LG REFRIGERATOR

Model LTCS20030S

Near Elkhart, IA 50073

Mike

Job Details: 01/17/2025

Customer complaint is that the fridge is warmer than it should be. Fridge was set to coldest setting and was 40* when I arrived freezer was 4. Checked sensors and all are reading correctly and getting 5vdc. Air ducts from freezer to fridge are all clear and theres good air flow into the fridge. Recommended customer uses digital thermometer in a glass of water to monitor temps and add jugs of water to add load to the fridge to help stabilize temps. Job complete.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR

We serviced a

BOSCH OVENS ELECTRIC

Model HBL5451UC/04

Near Overland Park, KS 66062

Darrin

Job Details: 01/17/2025

Customer states that plastic part behind the knob broke. Took pictures and ordered part.

We serviced a

GE DISHWASHER

Model PDT855SSJSS

Near Omaha, NE 68144

Kelvin

Job Details: 01/17/2025

"Returned with parts. Removed original ui, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

LG WASHER

Model WM3900HBA

Near Chicago Precinct, NE 68022

Travis

Job Details: 01/17/2025

Replaced door boot. Ran unit. No leaks.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA

Near Grimes, IA 50111

Rory

Job Details: 01/17/2025

"Replaced RTV silicone on the inside of ice room and sealed outside per Samsung recommendation; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-14365L FILTER CASE ASSY , 1 DA97-15217D ICEMKR , 1 DA97-20156B USE DA97-14474C , and 1 DD81-04511A RTV"

We serviced a

LG REFRIGERATOR

Model LMXS30776D/01

Near Lincoln, NE 68516

Ali

Job Details: 01/17/2025

Steamed out all of the ice buildup and installed the new one evaporator cover. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model SCCG30MA-1SU

Near Omaha, NE 68116

Travis

Job Details: 01/17/2025

Replaced circulation pump. Unit is now operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Des Moines, IA 50310

Rory

Job Details: 01/17/2025

Ordering parts for return visit; ordrng 1 DA81-06007B (UV DRIER LOKRING) and 2 DA81-06411A (LOKRING .197 OR 3/16' - .156' OR 5)s and 1 DA81-06412A (LOKRING) and 1 DA81-06410a (lol ring) and 1 Da81-01184a (Process stub) and 1 DA81-06406a (Lokring) and 2 DA81-10416A (LOKRING)s and 1 DA81-10413A (LOKRING) and 1 NF54M7151ANASH (COMPRESSOR)

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Van Meter, IA 50261

Anthony

Job Details: 01/17/2025

Customer stated that unit is making squeaking noises. Found unit will need roller kit to resolve.; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Van Meter, IA 50261

Mike

Job Details: 01/17/2025

Tech was assigned as a helper;

We serviced a

GE DISHWASHER

Model PDT715SBN2TS

Near Omaha, NE 68105

Shannon

Job Details: 01/17/2025

Inspect unit has divertor issue recommend divertor assy for repair does not switch ; ordrng 1 Wd19x34198 (Divertor)

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4021SRAA

Near West Des Moines, IA 50265

Brian

Job Details: 01/17/2025

Customer states unit is not draining. Found drain pump clogged removed debris. Unit operates as designed.

We serviced a

? DISHWASHER

Model n/a

Near Kansas City, MO 64134

Chance

Job Details: 01/17/2025

Customer states unit is filling up sink and filling on its own sometimes. Inspected unit and found issue was with pipes back flowing. Ran garbage disposal and cleared what I could. Customer will need plumber if issue happens again. Job complete.

We serviced a

GE DISHWASHER

Model GSD2100V65WW

Near Shawnee, KS 66216

Eric

Job Details: 01/17/2025

Customer states unit doesn't drain found drain solenoid getting stuck able to move by hand unit is now draining as it should. Tried to call landlord but no answer. Put quote for repair and repair parts needed in notes.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29DB970012AA

Near Waukee, IA 50263

Anthony

Job Details: 01/17/2025

Customer stated that unit is making rumbling noises sporadically. Found unit will need replacement compressor. ; ordrng 1 NO14C9151AKD01 (Compressor) and 1 DA62-04309A (Filter drier) and 1 DA81-06416A (Process Lok) and 1 DA81-06413A (Discharge Lok) and 1 DA81-06416A (Suction Lok) and 1 L13000622 (Pipe-Hot-out Lok) and 1 DA81-06410A (SVC Drier Out Lok)