Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5

Near Bennington, NE 68007

Derek

Job Details: 08/25/2023

Arrived and tech found rear bearings failed. Ran hass OQC test and uploaded data. Will order replacement rear tub and replacement spin basket. Job is not complete. ; ordrng 1 Dc97-21456d (Basket) and 1 Dc97-21946a (Rear tub)

We serviced a

WHIRLPOOL WASHER

Model LTE5243DT3U

Near Omaha, NE 68134

Gary

Job Details: 08/25/2023

"Cx complaint un balanced basket. Found main shock worn and all 3 needs replaced inorder for unit to work properly.; dspstn on spec-tagged invntry: 1 285744 PAD-SUSPEN 3 WP63907 SPRING , and 1 WPW10250667 SPRING"

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near Omaha, NE 68154

Derek

Job Details: 08/25/2023

"Customer states that washer is leaking from front right corner of the machine. Noticed it happening a few days ago. Tech inspected around the washer and noticed that the flooring is discolored and damaged around the rear, sides, and front of the washer. Removed front panel from machine and interior is extremely damaged from a prolonged leak. Started washer and observed for leaking. Leaking is originating from the top of the tub. Fill valve and flume are leaking onto the tub cover, water is flowing down the outer tub, and then water is leaking onto front suspension, motor, and drain pump. Frame of the washer even has holes in it from the rust. Tech allowed machine to run while checking parts availability for quote. Parts, other than the frame, are available. Job is complete. ; dspstn on spec-tagged invntry: 1 205217P AMANA PUMP"

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Des Moines, IA 50320

David M.

Job Details: 08/25/2023

Spray nozzle for rinse and agitator cap are missing. Since the spray nozzle is missing the water over sprays the tub and floods the room. Ordering new spray nozzle and agitator cap. Scheduling return for next Friday AM.; ordrng 1 DC97-16971C (Assy nozzle) and 1 Dc97-19575p (Assy top cover) and 1 Dc66-00887b (Pulsator cap)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF0A

Near Lincoln, NE 68516

Kelvin

Job Details: 08/25/2023

"Customer states units shutting off mid cycle. Inspected unit, found ico error code. Unit will need main pcb and ui replaced, will return when parts arrive. ; ordrng 1 117494881 (Control panel)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Lincoln, NE 68528

Kevin

Job Details: 08/25/2023

Ordering icemaker ; ordrng 1 W11546935 (Icemaker)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Ames, IA 50010

Dillon

Job Details: 08/25/2023

"Customer stated that the machine was not leveled correctly. Found that when I showed up the leg on the front left of the machine was completely stripped out, I then called Samsung Tech support and Samsung Tech support deemed This issue as unrepairable. Job complete."

We serviced a

SAMSUNG DRYER

Model DVE45B6300W/A3

Near Ames, IA 50010

Dillon

Job Details: 08/25/2023

"Customer said that the unit was making a loud vibrating noise. Found that the bottom frame was dented, Adam called Samsung Tech support and they deemed as physical damage because it is warped. I was unable to run. Hass diagnostics. Job complete.; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00101N MTR-BLWR ASM , 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"

We serviced a

LG DRYER

Model DLEX5101V

Near Grimes, IA 50111

Dillon

Job Details: 08/25/2023

Customer stated that the dryer stop spinning and theres a huge crack in it. Found that the felt is bunched up causing the dryer not to spin found that the drum is the issue. Found that the unit 12 years old and just outside of drum coverage age. Customer said that she is going to try and call LG and see if they cover the part.

We serviced a

GE OVENS ELECTRIC

Model ZTDX1FPSNSS

Near Omaha, NE 68114

Gary

Job Details: 08/25/2023

"Customer state ,Damaged oven door damaged."

We serviced a

GE DISHWASHER

Model GDT580SMF5ES

Near Omaha, NE 68022

Mike F

Job Details: 08/25/2023

"Customer states dishwasher not washing dishes, found failed wash motor. Quoted customer to replace wash motor. Customer approved. Ran for part. Returned and installed wash motor. Tech tore diverter gasket while installing wash pump, will need to return with diverter assembly. Applied 10% discount to customer. Collected payment at first call. Returning Tuesday 8/29 between 10-12.; ordrng 1 WD18X21754 (Diverter) and 1 WD49X25081 (Funnel and gasket), pckd up 1 WD49X23781 (Wash motor)"

We serviced a

GE DISHWASHER

Model GDT645SMN8ES

Near Omaha, NE 68131

Mike F

Job Details: 08/25/2023

"Return with parts, installed new control. Unit is now working as it should. GE warranty."

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW1

Near Council Bluffs, IA 51503

Hunter

Job Details: 08/25/2023

"Customer states unit is not heating. Found fault in unit heating element. Recommend replacing element. Customer approved repair. Tech ran to go get part. Installed new heating element. Unit is now operating properly. Collected balance. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

SAMSUNG DRYER

Model DVE45M5500

Near Papillion, NE 68046

Mike C

Job Details: 08/25/2023

"Customer complaint in it would not shut off. Found relay on control board. Stuck. Unit requires control board replacement. Replaced control board, and tested. Unit. Is now working as designed. Connected unit to HASS and performed diagnostic. Unit passed with no errors. Report sent to Samsung."

We serviced a

MAYTAG WASHER

Model MVWB400VQ0

Near Council Bluffs, IA 51503

Hunter

Job Details: 08/25/2023

"Customer states unit will not drain. Found fault in unit. Drain pump and main control board. Recommend replacing both pump and control board. Board is no longer produced by Manufacturer. Unit has been deemed unrepairable. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter ; dspstn on spec-tagged invntry: 1 W10536347 PUMP-WATER"

We serviced a

LG WASHER

Model WM3600HWA/01

Near Glenwood, IA 51534

Koby

Job Details: 08/25/2023

Customer states unit is shaking a lot during operation. Disassembled and inspected unit and found that dampers are failing. Recommend replacement of dampers. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Omaha, NE 68137

Koby

Job Details: 08/25/2023

"Customer states unit is not making ice and filter came out. Found that filter was half installed, water was blocked from flowing through. Removed filter and ran ice maker test cycle, unit cycled and filled properly. Recommend replacement of filter."

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model WFE320M0JS0

Near Crete, NE 68333

Kevin

Job Details: 08/25/2023

Installed switch.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Chicago Precinct, NE 68022

Travis

Job Details: 08/25/2023

"Installed ice maker kit. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , 1 DA97-14474C ICE BCKT , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA82-02863A CASE ASSY , 1 DA97-08680G ICE ROUTE *NLA* , 1 DA97-12540G AUGER , and 1 DA97-15217D ICEMKR"

We serviced a

SUB ZERO REFRIGERATOR

Model 700TCI-RH-3

Near Prairie Village, KS 66207

Chance

Job Details: 08/25/2023

"Customer states units ice was clumping together. Inspected unit and found funnel for water intake on ice maker had come off allowing unit to spray water wherever it wanted. Replaced funnel into correct position and secured it. Tested unit, unit is functioning properly. Job complete."

We serviced a

GE OVENS ELECTRIC

Model JT915BF8BB

Near Omaha, NE 68142

Shannon

Job Details: 08/25/2023

"Control failure ; ordrng 1 Wb27t10799 (Erc), dspstn on spec-tagged invntry: 1 WE11X21156 ELEM and 1 WE49X32946 WIRE KIT-HTR"

We serviced a

GE REFRIGERATOR

Model GSS25IYNXHFS

Near Gretna, NE 68028

Brandon

Job Details: 08/25/2023

Installed new parts and tested unit. Unit is working properly at this time.

We serviced a

GE DISHWASHER

Model GDF510PGM0WW

Near Omaha, NE 68122

Shannon

Job Details: 08/25/2023

Drain pump impeller broken gave est ok to repair install drain pump test ok

We serviced a

LG WASHER

Model WM3570HWA

Near Omaha, NE 68136

Brandon

Job Details: 08/25/2023

Unit is working great. No signs of wear and tear or anything that needs to be done besides clearing the drain filter out. Suggested routinely cleaning it once every three months or so. ; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ

We serviced a

GE PROFILE REFRIGERATOR

Model PYE22KMKGES

Near Omaha, NE 68136

Brandon

Job Details: 08/25/2023

Unit had no new errors since last visit. Customer said noise hasnt come back either. Replaced the ice box fan with updated model. Unit is working and sounding as intended.

We serviced a

GE PROFILE REFRIGERATOR

Model PSHF6MGZBECC

Near Omaha, NE 68137

Koby

Job Details: 08/25/2023

"Return with parts. Removed old ice bucket and transferred ice to new bucket. Dispensed ice to test unit, unit functions properly. Job complete."

We serviced a

GE DISHWASHER

Model PDT785SYN7FS

Near Omaha, NE 68022

Mike F

Job Details: 08/25/2023

"Return with parts. Installed control, tested unit. Dishwasher is filling, washing and draining. Ge warranty."

We serviced a

GE REFRIGERATOR

Model GFE28GYNJFS

Near Council Bluffs, IA 51503

Hunter

Job Details: 08/25/2023

"Customer states unit is over freezing in the freezer section. Found buildup of frost in the front of the unit. Unit door was leaning forward and improperly adjusted for installation. Tech was able to readjust door so seal sets properly. Please allow 24 hours for unit to reach proper temperatures. Repair is covered by manufacturer warranty. Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Omaha, NE 68134

Gary

Job Details: 08/25/2023

"Customer states that unit is not starting any cycle, unit with flash some led and does not start. Tech verified the complaint and to fis this issue, unit will need a UI and control board.; O-emld tckt"

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX60T8711SS/AA

Near Council Bluffs, IA 51503

Hunter

Job Details: 08/25/2023

"Customer states unit is not heating properly. Found fault in unit. Bake igniter. Recommend replacing bake igniter. Customer approved repair. Installed bacon igniter. Unit is now operating properly. Balance collected on the first visit. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

GE OVENS ELECTRIC

Model PK7800SK7SS

Near Omaha, NE 68104

Mike C

Job Details: 08/25/2023

"Customer complaint of not operational oven with error code displayed. Inspection found external cooling fan frozen and not operational. Recommend replacing cooling fan. Replaced fan and re assembled. Tested unit in unit is now working as designed with no errors, 90 day warranty on all repairs. job complete."

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Papillion, NE 68046

Mike C

Job Details: 08/25/2023

Customer complaint of inoperable washer. Inspection found drive belt had come off. Inspected both pulleys for damage and no damage found. Reinstalled belt and ran complete drain and spin cycle to monitor operation. Unit now works as designed. Job complete.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Papillion, NE 68046

Mike C

Job Details: 08/25/2023

Customer complaint of loud noises during operation. Found vent wheel with 2 inches of lint in some of the ribs causing out of balance noises. Clear unit of excess lint and reassembled. Tested unit in units now working quietly. Inspected unit for any to deformed components and unit tests OK.

We serviced a

LG REFRIGERATOR

Model LFX25960ST

Near Omaha, NE 68130

Kyle

Job Details: 08/25/2023

Returned with part installed new main pcb unit tests ok. Will need to allow 24 hours to cool. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAb00

Near Omaha, NE 68122

Mark

Job Details: 08/25/2023

"Customer states unit is making small ice cubes, needs plumber to replace shut off valve. Quoted for filter housing replacement."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA1

Near Lee's Summit, MO 64081

Jacob E

Job Details: 08/25/2023

"Replaced compressor, filter drier and control board. Units pressures were -7 and 46 at departure. Unit started removing heat, unit disk pull to a 450 micron vacuum and help at 850. Fridge is repaired at this time and should start cooling. Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811409 R600 CMPRSR"

We serviced a

FISHER PAYKEL FREEZER

Model RS3084FLJK1

Near Urbandale, IA 50323

Alex

Job Details: 08/25/2023

Return with parts. Spliced in new ice maker temp sensor. Checked sensor and it is at 36 degrees after install when previous one read 58 degrees. Please allow 24 hours for ice production. Tested ice maker and it cycled and filled. Job complete.

We serviced a

LG DISHWASHER

Model LDF5545WW

Near Des Moines, IA 50313

Alex

Job Details: 08/25/2023

Return with parts. Removed and replaced ui panel. Tested unit through diagnostics and everything is operational. Job complete.

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model WFC310S0EW1

Near Omaha, NE 68124

Jacob

Job Details: 08/25/2023

Customer states unit is on high and is not regulating the heat properly. Will need to wait on approval for repair.

We serviced a

BOSCH DISHWASHER

Model SHXM78W55N/11

Near Omaha, NE 68164

Derek

Job Details: 08/25/2023

Customer states that dishwasher won't drain. Confirmed complaint. Vacuumed water out of the machine and re over filters. Tech finds no debris. Removed kick panel and pulled dishwasher out and removed drain pump. Installed new pump and reinstalled machine. Ran tests and dishwasher is draining out fully. Job is complete.

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Olathe, KS 66061

Nate

Job Details: 08/25/2023

Replaced the main PCB and tested the machine with power. Dryer no longer starts cycle when plugged in. Passed OQC.

We serviced a

LG REFRIGERATOR

Model LRFXC2606S

Near Council Bluffs, IA 51501

Hunter

Job Details: 08/25/2023

Pseudo ticket

We serviced a

MAYTAG RANGE/COOKTOP EL

Model MER6600FZ2

Near Pleasant Hill, MO 64080

Eric

Job Details: 08/25/2023

"Replaced outer panel, no longer tries to fall off"

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Olathe, KS 66061

Nate

Job Details: 08/25/2023

Changed out the upper right door switch plunger and now the alarm doesnt chime as it recognizes the door as shut.

We serviced a

GE REFRIGERATOR

Model GTS17GSNJRSS

Near Omaha, NE 68112

Mark

Job Details: 08/25/2023

"Customer states unit isnt cooling, repaired system leak and recharged"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Omaha, NE 68108

Kyle

Job Details: 08/25/2023

Customer states unit is noisy. Inspected unit found bearings in gear case are bad. Replaced gear case assembly. Tested unit found is working properly. Customer said unit is still loud. The only noise coming from machine is from motor turning this is normal operation. Unit is working properly. Job complete

We serviced a

GE REFRIGERATOR

Model GIE18GSNRSS

Near Bellevue, NE 68123

Kyle

Job Details: 08/25/2023

Customer states unit is not making ice. Inspected unit found bad ice maker. Replaced ice maker assembly unit tests ok. Job complete

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Olathe, KS 66061

Nate

Job Details: 08/25/2023

"Customer states the ice maker stopped working again. Inspected and found the ice maker, drain tube, main PCB and fill tube had all been correctly replaced. Testing the ice maker everything completed correctly. The ice bucket was damaged, the silicone had not been installed correctly per bulletin and the water filter was a 3rd party brand. Called Samsung and performed visual support review and documentation. Updated the out of spec issues and educated customer on what was done. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

GE REFRIGERATOR

Model GFE28GYNJFS

Near Omaha, NE 68105

Gary

Job Details: 08/25/2023

"GE warranty call, returned with part . Removes and installed new main control board. UI or control display never turned on. Called GE tech support and walked through some test. Test point are at the mainboard , control display board and door hinge harness. 8.5vdc leaving mainboard but not going to the display board. GE support gave case number, and stated unit is has internal wire harness issue. CN 10890940 . Cx please call 1800386125 .; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"

We serviced a

WHIRLPOOL DRYER

Model LEQ8611LG0

Near Omaha, NE 68114

Gary

Job Details: 08/25/2023

"Customer states that unit is not turning on , removed bulkhead and tested TCO. Found TCO opened circuit. ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THRML and 1 WP3406107 SWITCH,DOOR,DRY"

We serviced a

FRIGIDAIRE RANGE/COOKTOP EL

Model FFEF3043LSC

Near Omaha, NE 68134

Gary

Job Details: 08/25/2023

"Cx states that UI panel pushed in the console. Removed back panel cover and found all four screw tab the hole UI display broke off. UI board works, just needed the supprt but was not sold seperately."

We serviced a

GE REFRIGERATOR

Model ESS25LGNAWW

Near Omaha, NE 68164

Travis

Job Details: 08/25/2023

Customer states unit will make a loud noise at times. Currently being quiet. Pressed on fan shroud to verify blade not touching. Shut unit off at controls. Compressor makes loud noise when shutting off. No repair at this time. ; dspstn on spec-tagged invntry: 1 WR55X10942C CNTRL *HAS CORE*

We serviced a

SUB ZERO REFRIGERATOR

Model 685/F2

Near Omaha, NE 68154

Travis

Job Details: 08/25/2023

"Customer states fresh food section is not cooling. 62 in fresh food. -2 in freezer. Fresh food excessive compressor run time code is displayed. Connected gauges. Pressures are -6 and 93 indicating sealed system leak. Recommend compressor, filter drier, heat exchanger and evaporator. Also need dispenser overlay. Will order parts. ; ordrng 1 7016012 (Heat exchanger) and 1 4204292 (Dispenser), dspstn on spec-tagged invntry: 1 7006959 COMPRESSOR ASSY, EMU and 1 7006964 DRIER - SUBZ"

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near West Des Moines, IA 50266

Jose

Job Details: 08/25/2023

Customer states that the unit will making loud noises towards in the end of of the cycle when its spinning. Ran the unit without a load to see if I could remake that noise and it didnt happen. Put in a couple of heavy towels in there and tested it again and again it didnt make any loud noises. Told customer to keep an eye on and call us back if issue continues.

We serviced a

SUB ZERO REFRIGERATOR

Model 736TCI-6

Near Fort Calhoun, NE 68023

Travis

Job Details: 08/25/2023

Customer states unit makes noise in freezer. Found will need fan conversion kit. Will order parts. ; ordrng 1 7029776 (Fan kit)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Blair, NE 68008

Travis

Job Details: 08/25/2023

"Customer states unit works pretty well. Sometimes will go out of balance. Put in diagnostics. Had codes F3 e2, f0 e4, f0 e3, f2 e1 and f3 e2 stored. Codes all relate to unbalanced load. Ran diagnostics cycle. Unit fills, washes, drains and spins properly. Found no faults with machine. Occasionally out of balance could be due to improper loading. ; dspstn on spec-tagged invntry: 1 WPW10349492 BLOWER WHEEL"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near Des Moines, IA 50312

Alex

Job Details: 08/25/2023

"Return with parts. Tapped system and got -16 on low side and 126 on high side, indicating a leak. Removed and replaced compressor and filter drier. Pressurized system to 200 psi and removed ff evap cover. Found leak on ff evap. Replaced evap and pressure tested unit again. Unit held pressures at 180. Vacuumed system down to 1000 microns. Filled unit with 6.9oz of r134a. Ending pressures are 6 on low side and 110 on high. Please allow 48 hours for unit to reach correct temp. Asked customer to put a meat thermometer in a glass of water in fridge to best monitor temps. Installed new evap cover as well. Job complete.; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"

We serviced a

LG REFRIGERATOR

Model LFC24770ST/04

Near Hartford, IA 50118

Kris

Job Details: 08/25/2023

Customer complaint that unit had stopped cooling over the weekend when arrived found gasket issue reformed gasket for the door and adjusted rail for fc done

We serviced a

SAMSUNG WASHER

Model WF43R6300AC

Near West Des Moines, IA 50265

Jose

Job Details: 08/25/2023

Installed new drain pump. Unit is now up and running. Job complete

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550UG/AA

Near West Des Moines, IA 50266

Jose

Job Details: 08/25/2023

"Customer states that the unit was not finishing the full cycle. Spoke to techline 1st time around, connected to hass and had to write in the serial number. Techline said that was concerning since no prior work has been done to the unit. Recommended switching board. Board has been replaced and ran diagnostics and unit passed twice. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4900XW0

Near Papillion, NE 68046

Mike C

Job Details: 08/25/2023

Customer complaint of condensation in drum. Inspection found dryetl working as designed. Found flexible venting behind dryer with 3 90° elbows. Total run approximately 25'. Found vent cap on outside of house not closing completely when off. This is the cause of condensation inside drum. Advised customer to replace exterior vent cover with modern louver style cap and replace dryer vent with 2 elbows and semi rigid vent. Advised customer to have vents cleaned every 2-3 years. Customer to attempt fix by themselves. No repairs to dryer needed.

We serviced a

LG DISHWASHER

Model LDTS55520

Near Omaha, NE 68106

Mike C

Job Details: 08/25/2023

Customer complaint that all LED lights are illuminated and unit has intermittent function. Inspection. Put unit into test mode and tested all loads through control board with no errors.Complaint was verified. Power cycle done with no success. Unit will require a new UI panel and harness. Parts ordered and customer has been rescheduled.; ordrng 1 EAD63647039 (Harness) and 1 AGL75675234 (Ui panel)

We serviced a

SCOTSMAN ICEMAKERS - GRID

Model SCCG50MA

Near Omaha, NE 68124

Jacob

Job Details: 08/25/2023

"Customer states she would like unit cleaned. Ran cleaner through the unit. ; dspstn on spec-tagged invntry: 1 428734 CLEANER,I/M NICKLE SAFE"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Omaha, NE 68105

Jacob

Job Details: 08/25/2023

Customer states unit is leaking water. Unit will need a new door seal. ; ordrng 1 W11483553 (Gasket)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Basehor, KS 66007

Jacob E

Job Details: 08/25/2023

"Unit needs main board, customer tk see if Square trade will repay for repair. Need to order parts. Please be sure to leave a review on Google , Angies List, or even Facebook! Thank you, from your Hometown Hero, Jacob! ; ordrng 1 DA97-15765C (Condenser fan) and 1 DA94-04603E (Main board), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/28

Near Omaha, NE 68134

Mark

Job Details: 08/25/2023

"Customer states unit wont start cycles, trim piece is blocking door closure and unit needs fastened to counter."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WTW4816FW3

Near Lincoln, NE 68522

Derek F

Job Details: 08/25/2023

"I arrived today to complete the repair to the washer. I first disconnected power and removed the console. I then removed the main control and installed a new one. I then reassembled the unit and ran a calibration cycle. Finally, I tested the cold valve and got slightly better flow. I advised customer to call a plumber because the water pressure on the cold line was still very low and may cause issue in the future. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. "

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Olathe, KS 66062

Nate

Job Details: 08/25/2023

Customer states that the freezer on 2 separate occasions the freezer section melted all her ice and product but was now working fine. Upon inspection in service mode I found no error messages and was able to test all the fans and defrost heaters with no issues. I checked the gasket on the freezer and is was in good shape but likely the drawer had been left ajar on the 2 occasions and resulted in the melting. Customer also mentioned that both her crisper drawers were broken. Upon inspection I found that plastic that retains the snaps from the cover had broken off and no longer holding. Will order and return to replace these. ; ordrng 2 5746000100 (Crisper drawer without front (KC))s and 2 4944861500 (DRAWER PRINTED COVER (KC))s

We serviced a

MAYTAG WASHER

Model MHWE500VW11

Near Omaha, NE 68102

Mark

Job Details: 08/25/2023

"Replaced main board, unit now has f71 ui error code. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Kansas City, MO 64114

Chance

Job Details: 08/24/2023

Customer states unit wil not start cycle. Unit will need new motor.

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Omaha, NE 68136

Brandon

Job Details: 08/24/2023

Educated customer on use and care for unit. Out of balance cycles were during bulky loads on normal cycles. Checked over unit and everything is working properly.

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCTX7

Near Kansas City, MO 64139

Chance

Job Details: 08/24/2023

Customer states units rack is not function g properly. Unit will need new rack clips. ; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GFE26GSHFSS

Near Johnston, IA 50131

Jose

Job Details: 08/24/2023

"Customer states that the water wouldnt dispense and the ice maker wouldnt make ice. Checked the water valve insides the dispenser door and was getting 121voltage, checked the water valve in the back also getting 120voltage. Checked to see if there was water coming from the house and there was. Called techline and said the water valve in the back is faulty and will need to be replaced. ; ordrng 1 WR55X11128 (Water inlet valve - dsm)"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UF

Near West Des Moines, IA 50266

Jose

Job Details: 08/24/2023

"Customer states that unit will not properly clean dishes. Connected it to hass and saw it was giving a 7c error code. Called techline and said there was a service bulletin and it requires a new door harness.; ordrng 1 Dd39-00013t (Door harness - dsm) and 1 Dd63-00151a (Cover - dsm), dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Des Moines, IA 50321

Jose

Job Details: 08/24/2023

"Customer states that the ice maker is leaking. No error codes. Saw that the ice maker was sweating cause it wasnt cold enough in the ice room. The compressor wouldnt turn on and it had to be rebooted in order to kick on. Temps were 49 in fridge and 40 in freezer. Called techline to help trouble shoot. Put the unit into service mode and had the compressor running. Were getting a complete frost pattern and the compressor is running. Techline said since it was in both departments that had cooling issues the main pcb will have to be replaced. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-08680G ICE CASE ROUTE , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"

We serviced a

GE REFRIGERATOR

Model GSHF5KGXECWW

Near Omaha, NE 68136

Brandon

Job Details: 08/24/2023

Auger broke off inside the bucket and is wedged between the grinder teeth. Unit needs a new auger or bucket assembly.

We serviced a

SPEED QUEEN STACK WASH/DRY

Model ATEE9AGP173TW01

Near Gretna, NE 68028

Brandon

Job Details: 08/24/2023

"Unit is turning itself off/on by itself, will finish the cycle.. eventually. Called tech line and we found the dryers motor control board has failed. Replaced and tested, unit is working properly again!"

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NX58K7850SS

Near Leavenworth, KS 66048

Nate

Job Details: 08/24/2023

Customer states the display is out. Replaced the led display and helped set times. Lights all work correctly now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Omaha, NE 68116

Darrin

Job Details: 08/24/2023

"Installed new icemaker and new control board. Doesn't look like the the control board has been replaced before. Did not have the sticker. Please allow 24 hours for bucket to fill. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-08680G ICE ROUTE *NLA* , 1 DA97-12540G AUGER , and 1 DA97-15217D ICEMKR"

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Stilwell, KS 66085

Eric

Job Details: 08/24/2023

"Customer states unit gets frozen up, found ice in ice room Dethawed replaced ice maker y clips auger and siliconed ice room tested ice maker unit harvested and called for water no leaks; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-00209Z PIPE HTR , 1 DA97-07603B ICEMAKER , 1 DA97-12540G AUGER , and 1 DA97-15217D ICEMKR"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Indianola, IA 50125

David M.

Job Details: 08/24/2023

"Unit has PC / 7c error code indicating door wire harness issue. Replaced door harness, and unit now passes smart install and runs correctly. Individual systems all pass in HASS."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near West Des Moines, IA 50266

David M.

Job Details: 08/24/2023

"Ice maker is bad and motor will not turn. Unit had c39 code, but ice room was not frosted over. All updates have already been installed by factory.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156B ICE BCKT ASM"

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE58K9500SG/AA

Near Olathe, KS 66062

Eric

Job Details: 08/24/2023

Replace burner switch tested unit on low unit not running full blast on low unit working as intended

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Edgerton, KS 66021

Eric

Job Details: 08/24/2023

Replaced door unit now working as intended

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Omaha, NE 68135

Darrin

Job Details: 08/24/2023

The customer stated that the unit is shut off. Hold power freeze and energy saver and unit will turn back on. Please allow 24 hours to reach set temps.

We serviced a

GE REFRIGERATOR

Model PVD28BYNCFS

Near Omaha, NE 68136

Darrin

Job Details: 08/24/2023

Installed all new parts drawer is working properly.

We serviced a

GE DISHWASHER

Model GDF450PGR5WW

Near Omaha, NE 68124

Mike C

Job Details: 08/24/2023

Customer complaint of unit not draining. Inspection found drain pump failure/impeller damage. Replaced pump and tested. Unit now working as designed. Job complete.

We serviced a

LG DISHWASHER

Model ldf5545ss

Near Bennington, NE 68007

Travis

Job Details: 08/24/2023

Customer states unit will sometimes fill then shut down. Panel will go blank. Can usually restart and will work. Could not get issue to replicate. Customer also states that end of cycle tone is sometimes weird. Removed control panel. Could see no damage or corrosion. Suspected issue with panel but unsure as can not get issue to appear. ; dspstn on spec-tagged invntry: 1 5221DD1001E VALVE 12V

We serviced a

LG REFRIGERATOR

Model LLMXS3006S

Near Omaha, NE 68130

Travis

Job Details: 08/24/2023

"Returned. Temps are 1 and 37. Unit is operating properly. 2 dents on freezer door is only defect found on unit. ; dspstn on spec-tagged invntry: 1 ADL76522101 EVAP 1 ADL76681401 EVAP , and 1 TCA36811409 R600 CMPRSR"

We serviced a

ELECTROLUX REFRIGERATOR

Model E23BC78IPSJA

Near Omaha, NE 68022

Travis

Job Details: 08/24/2023

Ice ball on back freezing lines. Non repairable. Removed ice ball so lines would thaw. Customer will purchase new.

We serviced a

WHIRLPOOL FREEZER

Model GB2FHDXWS07

Near Omaha, NE 68108

Kyle

Job Details: 08/24/2023

Customer states unit is leaking water from freezer and ice maker is not working. Inspected unit found condensate drain is frozen unit will need p trap drain update. Inspected ice maker found it will not cycle verified 120vac into ice maker. Unit will need new ice maker 471.32 customer approved repairs. Installed p trap drain update and cleared ice buildup. Installed new ice maker. Unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN and 1 WPW10190965 ICEMAKER (4317943)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Hickman, NE 68372

Kevin

Job Details: 08/24/2023

Freezer light and top ff lights blinking. Replaced LCD module in freezer. Same out come. Tried LED on top circuit same out come. Cut insulation back and wired in LED in freezer same out come. Called Tech line for the manufacture ; ordrng 2 W11462342 (LED)s and 1 W11205082 (LED)

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW0

Near Omaha, NE 68111

Mark

Job Details: 08/24/2023

"Customer states knob broke, dryer timer shaft. Timer shaft has broken and timer needs replaced"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SG/AA

Near Van Meter, IA 50261

Kris

Job Details: 08/24/2023

"Customer complaint of ice maker issue found c39 error code cleared some ice from auger fan and install new ice maker ran hass for ice maker test and overall check up unit works fine done ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

GE DISHWASHER

Model PDT7155YN8FS

Near Papillion, NE 68046

Jacob

Job Details: 08/24/2023

"Customer states unit is not draining. Adjusted drain hose, job completed"

We serviced a

LG WASHER

Model WM2016CW/01

Near Omaha, NE 68130

Koby

Job Details: 08/24/2023

Customer states unit is not draining and that they have replaced the drain pump and all of the hoses and it still will not drain. Inspected unit and found that the drain pump that the customer installed was not plugged in. Plugged drain pump in and tested in service mode. Drain pump is operational. Unit functions properly. Job complete.

We serviced a

SAMSUNG WASHER

Model WV60M9900AW/A5

Near Omaha, NE 68106

Kyle

Job Details: 08/24/2023

Customer states unit is not draining. Inspected unit found drain filter was full of debris. Cleaned out pump filter unit tests ok. Job complete; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

LG WASHER

Model WKE100HVA

Near Leawood, KS 66206

Chance

Job Details: 08/24/2023

Customer states unit over filled. Replaced water valve on unit. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Omaha, NE 68106

Kyle

Job Details: 08/24/2023

Customer states unit will not fill with hot water. Inspected unit found bad water valve estimate 343.69 customer approved repair. Replaced water valve unit tests ok. Job complete

We serviced a

SAMSUNG DRYER

Model DV50K7500E

Near Pleasant Hill, MO 64080

Jacob E

Job Details: 08/24/2023

"Unit was in stuck in eco mode. Reset unit and its now working like it should and heating. Thank you, from your Hometown Hero, Jacob! ; dspstn on spec-tagged invntry: 1 DC93-00154A HEATER 2 STAGE (GRACE)"