We serviced a
GE REFRIGERATOR
Model PWE23KSKSS
Near Lenexa, KS 66215
Eric
Job Details: 05/01/2023
Replaced main board same issue with no change ui board still spinning called ge tech line said to check deli drawer connection found broken wire spliced wired together unit working as intended ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD
We serviced a
VENT-A-HOOD HOOD
Model K250HSS2
Near Overland Park, KS 66062
Eric
Job Details: 05/01/2023
"Customer states fan wouldnt turn on, found that switch is stuck and very hard to change ordered new switch (p1433); ordrng 1 P1433 (Switch)"
We serviced a
LG WASHER
Model WM8100HVA.ASSEEUS
Near Leawood, KS 66209
Eric
Job Details: 05/01/2023
Customer states unit not spinning clothes out well. Put unit in test mode. Everything working fine customer states when heavy load in washer bounces around. Tested washer with rugs in it found that floor flexes when trying to start the spin cycle. Foot on washer is just barely on floor vent; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFC
Near Clive, IA 50325
Kris
Job Details: 05/01/2023
Complaint of no cool when arrived machine was shut down and locked un locked control and turned on machine ran frost pattern looked good done
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Gretna, NE 68028
Darrin
Job Details: 05/01/2023
Customer states that sometimes the dishwasher leaks. Removed lower kick plate and found no signs of water underneath. Door gasket does look a little warn. Recommended replacing foor gasket. ; dspstn on spec-tagged invntry: 1 W10542314 GASKET W/ STRIKE and 1 W10648041 VALVE-INLT (W10872255)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Ffht1835vb1
Near Des Moines, IA 50314
Kris
Job Details: 05/01/2023
Complaint of no cool found capacitor on wrong adjusted wiring and double checked unit done
We serviced a
LG DRYER
Model DLE3400W
Near Polk City, IA 50226
David M.
Job Details: 05/01/2023
"Found small round pellet in front felt seal and damage to one of the front rollers.; dspstn on spec-tagged invntry: 1 4561EL3002A IDLER PULLEY ASSEMBLY 4 4581EL2002H ROLLER ASM , and 1 4681EL1008A MOTOR"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFS2883AF0
Near Polk City, IA 50226
David M.
Job Details: 05/01/2023
Based on the customer provided videos and description of the noise it sounds like it is the machine compartment cover vibrating against with the compressor line or possibly the water line.
We serviced a
LG REFRIGERATOR
Model LRMDC2306S/00
Near Clive, IA 50325
David M.
Job Details: 05/01/2023
Filter housing is damaged and will need replaced; schdld next appmnt for 5/1 MON PM
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Johnston, IA 50131
David M.
Job Details: 05/01/2023
Unit will intermittently cause the user interface to beep an flash randomly.
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Carlisle, IA 50047
Jose
Job Details: 05/01/2023
"Customer states that there was squealing sound during rinse and spin cycle, changed out the transmission and did a test run unit is now working properly."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF7A
Near Des Moines, IA 50320
Jose
Job Details: 05/01/2023
"Customer is stating that DW was was leaving food particles on the dishes. Troubleshooted what Frigidaire recommended on the their service manual. Unit had the drain pump and circulation pump working, water pressure was good, water temp was good as well. Advised customers to try washing light dishes only with just rinse aid then do another cycle with a heavy load the same way. Advised customer to call back if issue persists"
We serviced a
SAMSUNG REFRIGERATOR
Model RF20A5101B1/AA
Near Kansas City, KS 66102
Nate
Job Details: 05/01/2023
Customer states that her food in the freezer is frosted and there is some minor ice buildup. Issue was with too high a temperature set at 5 degrees Fahrenheit. Advised the customer to adjust the setting to 0 in the freezer and 34-37 in the fresh food to maintain solidity and reduce risk of frosting. Unit passed all diagnostic tests and the weak cooling testing indicates too high a setting.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Kansas City, KS 66112
Nate
Job Details: 05/01/2023
"Unit needs new compressor, filter drier, and freezer evaporator as well as charging with refrigerant. Also needs leak kit in fresh food section. ; ordrng 1 DA96-00460L (Freezer evaporator (KC)) and 1 MSV172AL2J/SM3 (Compressor 134a (KC)) and 1 DA81-06007A (Filter drier (KC)) and 1 Da82-01415a (Leak kit (KC))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Lenexa, KS 66215
Chance
Job Details: 05/01/2023
"Customer states unit is not producing ice. Inspected unit and found units ice maker frozen over. Thawed all ice and removed ice maker and auger. Sealed ice room with RTV, installed y clips, installed new ice maker and auger, and replaced main PCB in unit with updated one. Please allow 24 hours for unit to make ice. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Shawnee, KS 66226
Chance
Job Details: 05/01/2023
Customer states unit is not cooling properly. Inspected unit and found ambient sensor was reading 21.89k ohms which reads 12 degrees. Sensor will need replaced
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Spring Hill, KS 66083
Eric
Job Details: 05/01/2023
Replaced duct motor. Ice route flap now opening as it choice and letting ice out. Unit is working as intended
We serviced a
GE REFRIGERATOR
Model GSS20IEPDWW
Near Bennington, NE 68007
Travis
Job Details: 05/01/2023
"Customer states fresh food section is not cooling. Inspected unit. 49 in fresh food -25 in freezer. Shut off at controls. Compressor shut down. Removed evap cover. Found unit plugged with ice. Bypassed board and placed in defrost. Heater came on. Unit has failed defrost sensor. Recommend sensor and bi metal. Cleared ice. Installed new. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 WR50X10068 DEFROST TSTAT L140 1 WR51X10101 HEATER HARNESS DEF AS , 1 WR55X10025 SENSOR TEMP , and 1 WR55X10942NC BOARD (NO CORE)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Bennington, NE 68007
Derek
Job Details: 05/01/2023
Loosened all door gasket screws and removed failed door gasket from machine. Installed new gasket onto door insert and tightened all gasket screws back in place. Made sure gasket is positioned correctly and then applied silicone grease to gasket to protect it. Verified door opens and closes smoothly without issue. Job is complete.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FPMO209RFA
Near Bennington, NE 68007
Derek
Job Details: 05/01/2023
"Inspected microwave and found that turn table, lights, and fan turn on when door switches are released. Trim kit is already removed. Uninstalled remainder of way and removed case. Found lowest microswitch failed. Switches were previously replaced a few years ago. Installed 3 new switches into bracket and reassembled machine. Ran new testing and verified operation has returned to normal. Job is complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"
We serviced a
SAMSUNG WASHER
Model WA48H7400AW/A2
Near Omaha, NE 68164
Mike F
Job Details: 05/01/2023
"Customer states unit will stay on sensing and they will have to reset the washer to get it to advanced. Put unit into diagnostics and received following error codes; Pe1 clutch hall sensor e3 washing motor error. Checked resistance on stator resistance tested out of spec, recommend replacing, checked hall sensor and clutch both tested out of spec. Recommend replacing. Quoted customer for repair. Customer to purchase new unit. Job complete. Service call collected"
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Omaha, NE 68116
Mike F
Job Details: 05/01/2023
"Customer states dishwasher intermittently looses power. Put unit into diagnostics, no stored error codes. Ran each component individually, all components working as they should. Found burnt connector to board and burn marks on the board, tech would need to order jumper harness to main control. Quoted for main control and user interface board. Customer to purchase new unit. Job complete. Service call collected.; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL , used 1 WD21X31902 (Configured Ui) from stock"
We serviced a
DACOR MICROWAVE OVEN
Model DCM24S
Near Omaha, NE 68154
Mike F
Job Details: 05/01/2023
"Found bad door switch and burnt wiring. Replaced bad door switch and reconnected switch. Plugged unit in and was able to open and close door twice before unit tripped the breaker. Looked at latch hook and found wearing. Unit will need all new door switch, terminal connections and latch hook. Informed customer wanted to move ahead with replacing latches and terminal connections. Quoted customer approved. Replaced switches and terminals. Collected payment, job complete.; used 3 16802 () from stock"
We serviced a
U-LINE ICEMAKERS - GRID
Model UHNP115-IS01B
Near Omaha, NE 68152
Mark
Job Details: 05/01/2023
"Replaced drain pump assembly, unit operating normally. ; dspstn on spec-tagged invntry: 1 80-54147-00 PMP-DRN"
We serviced a
LG WASHER
Model WM2650HWA
Near Crescent, IA 51526
Hunter
Job Details: 05/01/2023
"customer states unit is making a loud noise during washing in between wash cycle and during the spin cycle. Ran unit through diagnostic testing. Suspect customer is under loading unit. Recommend loading unit at minimum 1/3 full and maximum 2/3 full. Unit appears to be operating properly. Unable to recommend repair at this time. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FS/AA
Near Omaha, NE 68157
Mike C
Job Details: 05/01/2023
Install door as previously diagnosed. Unit is not working properly. Also set time for customer. Job complete.
We serviced a
LG DRYER
Model DLEX3360V
Near Omaha, NE 68124
Mike C
Job Details: 05/01/2023
"Customer complaint of loud grinding noise, and unit was unable to turn drum by hand. Inspection found two roller wheels completely failed. Recommend replacing all four roller wheels. Customer approved repairs. Halfway through repair, power was lost to the neighborhood. Dryer was unable to be checked after done. If customer has any issues, they can call and they have a 90 day warranty on all repairs. Job complete.; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 1 5835EL1002A BLOWER WHEEL"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE59N6630SS/AA
Near Omaha, NE 68105
Mike C
Job Details: 05/01/2023
"Customer complaint of unit not keeping heat. Inspection found temperature sensor reading 1080 ohms at room temperature and within spec. Found control board sending voltage to all three elements out of the specific time frames needed for baking. Found convection element failure. During bake cycle, convection element is used to maintain temperature in oven. Control board sends voltage to the element, but is not receiving any heat so oven cannot maintain temperature. recommend replacing convection element DG47-00017A.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5101SR/AA
Near Omaha, NE 68127
Dom
Job Details: 05/01/2023
Customer states units door handle came off. Installed new door handle.
We serviced a
BOSCH DISHWASHER
Model SHP65TL6UC/07
Near Bellevue, NE 68123
Dom
Job Details: 05/01/2023
Customer states unit is not starting. Found inlet valve leaking causing leak detector to go off.; dspstn on spec-tagged invntry: 1 10023852 INLET VALVE DW
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRP02
Near Roca, NE 68430
Ali
Job Details: 05/01/2023
Unit would develop moisture around the ice room facia. Confirmed proper voltage at the heater and resistance. Also confirmed a proper seal and no air leaks within the cabinet. Whirlpool techline and master tech agreed all of the readings were proper. With their recommendation I replaced the facia with a new heater. If the issue comes back whirlpool will get with the engineers. Whirlpool has provided a case number which is 7736234986. Ali!
We serviced a
BOSCH DISHWASHER
Model SHP878WD5N/10
Near Papillion, NE 68046
Dom
Job Details: 05/01/2023
Customer states units top drawer isnt going all the way in. Found spray arm needs to be replaced.; ordrng 1 00745856 (Spray arm)
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Lincoln, NE 68526
Kevin
Job Details: 05/01/2023
"Valve asm ordered came broke, leaks. Tried swapping parts from old asm to new and still leaked. Now not showing power to valve also. Called LG con 2. Pink to blue. Has 120. Checked hinge. Has 120. Needs door 801.91 -; ordrng 1 ADD74236509 (LH door)"
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near Ames, IA 50010
Alex
Job Details: 05/01/2023
"Customer compliant is that unit will not go into a wash cycle. Checked error codes and got 1dc4, a door latch error. Tried running a test cycle but door lock error popped up and would not run test. Traced door wire behind unit and tested resistance. Wire should have a resistance of .3 ohms but resistance feeding is 60k ohms. Unit will need a new top lid. Quoted customer ; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634"
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/10
Near Ames, IA 50014
Alex
Job Details: 05/01/2023
Customer compliant is that unit is not drying dishes and is throwing e09 error. Checked error codes and found only the e09 error. Checked heater for continuity and it has none and no resistance. Unit will need a new heater. Quoted customer for new circulation pump heater. Customer approved repair. Removed and replaced heater. Reattached everything and tested unit with no leaks detected. Slid unit back into place. Collected balance. Job complete.; dspstn on spec-tagged invntry: 1 12008381 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Olathe, KS 66061
Chance
Job Details: 05/01/2023
"Customer states unit is freezing up stuff in fridge section. Replaced damper on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
ASKO DISHWASHER
Model D5534
Near Overland Park, KS 66213
Christopher
Job Details: 05/01/2023
Installed gasket and tested the unit. No leaks found. Checks okay.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NV51T5511SS/AA
Near Clive, IA 50325
David M.
Job Details: 05/01/2023
Replaced door handle that had scratch in middle
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021ES/AA
Near Waukee, IA 50263
Jose
Job Details: 05/01/2023
"Customer states that unit would turn on automatically with a slight pull on the door, as well as the button not working properly after the 1st visit. Checked connections to make sure everything was plugged in, and switched the door fixing both issues. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 OM75P-21-ESGN MAG-OEM"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Olathe, KS 66062
Chance
Job Details: 05/01/2023
Customer states unit is not cooling properly and has ice build up on back vents. Inspected unit and found evap drain had frozen over causing massive ice build up behind evap cover. Melted all ice and removed evap cover. Installed updated heat probe onto heater and installed insulation around evap plate. Replaced evap cover with new one. Replaced drain tubes with updated version. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXW00
Near Walton, NE 68461
Ali
Job Details: 05/01/2023
During inspection the compressor would try to power on but the overload with active. Started a difference start device with the same issue. Unit has a locked compressor and will need a seal system rebuild. Due to the age and cost customer is going to purchase a new unit. Ali! ; dspstn on spec-tagged invntry: 1 8201786 START-DEV
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Lincoln, NE 68524
Kevin
Job Details: 05/01/2023
Installed drain pump sent by Frigidaire
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX58H5600SS
Near Omaha, NE 68105
Mike C
Job Details: 05/01/2023
Customer complaint of no heat coming from oven. Inspection found igniter failed again. No continuity or resistance. Did find 120 V supplied to igniter. Recommend replacing igniter with new again under parts warranty. Replaced igniter and tested. Unit worked as designed. Job complete.; dspstn on spec-tagged invntry: 1 DG32-00002B SENSOR-OVN
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW/AA
Near Johnston, IA 50131
Evan
Job Details: 05/01/2023
"Customer complaint is that unit is not producing ice. Completed Samsung ice maker update and unit is now operating properly. Job completed.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-13829C ICE CASE ROUTE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US
Near Ankeny, IA 50021
Gage
Job Details: 05/01/2023
Washer receiving 4C error code; water was not on. Turned water on; unit it passes HASS testing. Job complete.
We serviced a
LG REFRIGERATOR
Model LSXS26366S/02
Near Johnston, IA 50131
Kris
Job Details: 05/01/2023
"Complaint of cooling issue found compressor failing replaced faulty compressor and drier vac and charge done ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74760901 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
ASKO DISHWASHER
Model ASK|DBI663IS|737061
Near Des Moines, IA 50312
Kris
Job Details: 05/01/2023
Complaint of not closing already replaced hinges and springs replaced the inner door panel now closes one done
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Omaha, NE 68135
Koby
Job Details: 05/01/2023
"Return with parts. Disassembled unit and replaced junction box components. Turned breaker back on. Ran test cycle, unit functions properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Omaha, NE 68136
Koby
Job Details: 05/01/2023
"Customer states lights in ceiling of fresh food compartment and freezer are dim and flickering. Inspected unit and found that led modules are failing. Replaced led modules, unit functions properly. Job complete. ; pckd up 1 W11239944 (LED module) and 1 W10695459 (Frzr LED module)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Omaha, NE 68144
Koby
Job Details: 05/01/2023
"Customer states unit will intermittently not tumble after cycle is started, but if drum is turned manually by hand the unit will start. Inspected unit and found that the start windings on the motor are failing, weak start windings cant overcome resistance of drum without assistance. Recommend replacement of motor. ; dspstn on spec-tagged invntry: 1 DC31-00055G MOTOR AC DRIVE DRYER"
We serviced a
SUB ZERO REFRIGERATOR
Model 690/F
Near Walton, NE 68461
Ali
Job Details: 05/01/2023
"Customer want to move forward with the chute door heater kit repair. Once the parts have been received office will call to reschedule. Ali! ; ordrng 1 4203810 (KIT,MULLION CHUTE HTR SVCE)"
We serviced a
BOSCH DISHWASHER
Model SHP865WD5N/01
Near Omaha, NE 68124
Jacob
Job Details: 05/01/2023
"Customer states unit is not operating properly. Will need to order parts.; ordrng 1 12016882 (Control board), dspstn on spec-tagged invntry: 1 00631200 PMP-DRN"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Omaha, NE 68164
Mike F
Job Details: 05/01/2023
"Nfm exchanged unit, customer no longer needs service. Address needs to be updated to 2110 leisure lane, Bellevue. Job complete."
We serviced a
AMANA REFRIGERATOR
Model A2RXNMSWW00
Near Omaha, NE 68114
Mark F
Job Details: 05/01/2023
Customer states unit is leaking out of frz and on ff shelf. Removed back evap cover and found frozen defrost drain. Cleared drain. Installed new kit. Unit operating properly. Please allow 24 hours for unit to return to normal temperatures.; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 WPW10189703 MOTOR-EVAP
We serviced a
SAMSUNG REFRIGERATOR
Model RFG293HARS/XAA
Near La Vista, NE 68128
Kyle
Job Details: 05/01/2023
Customer states unit is not cooling in either section. Inspected unit compressor and all fans are running unit has no error codes stored. Unit has a sealed system issue. Will need to replace compressor filter drier and ff evaporator estimate 1504.84-tax customer approved repair. Ordered parts will need to schedule return visit when they arrive; ordrng 1 MKV190CL2B/ASH (Compressor) and 1 DA96-00660E (Ff evaporator) and 1 DA81-06006B (Drier)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZGEW1
Near Council Bluffs, IA 51501
Mark
Job Details: 05/01/2023
"Customer states unit isnt cooling well, system has failed and parts ; dspstn on spec-tagged invntry: 1 215846602 TIMER,DEFR 1 8201786 START-DEV , and 1 WR50X55 THERMOSTAT,DEFROST"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM00
Near Omaha, NE 68111
Mark
Job Details: 05/01/2023
Replaced ice maker assembly and wiring harness.
We serviced a
THERMADOR REFRIGERATOR
Model T36BT820NS/11
Near Mission Hills, KS 66208
Nate
Job Details: 05/01/2023
Customer stated the middle part on the fridge broke off. Mullion heater will need replaced. ; ordrng 1 00249932 (Mullion heater (KC))
We serviced a
ZEPHYR ALL OTHER
Model ZRVM90BGC
Near Kansas City, MO 64112
Nate
Job Details: 05/01/2023
Unit was not working at all. Customer flipped the breaker prior to arrival and unit is now working.
We serviced a
LG REFRIGERATOR
Model LFX25975SW
Near Omaha, NE 68144
Darrin
Job Details: 05/01/2023
"Customer states that water dispenser sticks and icemaker sometimes melts the ice and the dispenser isn't putting out cubed to the ice shoot. Also the display is not displaying correctly. Would want new dispenser assembly with display. Ice bucket and auger. ; ordrng 1 ACQ36821629 (Auger assembly) and 1 5075JA1044K and 1 5075JA1044K, dspstn on spec-tagged invntry: 1 AEQ36756901 ICE MKR"
We serviced a
LG REFRIGERATOR
Model LMXS28626S
Near Omaha, NE 68137
Darrin
Job Details: 05/01/2023
"Customer states that unit is not cooling. Tapped into the system and pressures were 30 and 72. Compressor was making wierd noises. Removed and replaced compressor and filter drier. Vacuumed and then charged unit with 5.11 oz of r 134a. Please allow 24 hours for unit to reach set Temps. Thanks from your technician Darrin. Have a great day."
We serviced a
? GARBAGE DISPOSAL
Model n/a
Near Papillion, NE 68046
Dom
Job Details: 05/01/2023
Customer states disposal just hums when turned on. Found something lodged into it and cleared it out.; dspstn on spec-tagged invntry: 1 7027450 DISPOSAL INSTALL KIT and 1 84211601 DISPOSER WG1202XH 1/2HP
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21R7051SG/AA
Near Papillion, NE 68046
Dom
Job Details: 05/01/2023
Customer states units handle came off. Installed new door.
We serviced a
BEKO DISHWASHER
Model DT25401X
Near Shawnee, KS 66203
Eric
Job Details: 05/01/2023
Replaced ui board old one had scratches. Also fixed leak under cabinet by righting connections. Used part that was picked up from Alexander rays
We serviced a
LG DISHWASHER
Model LDFN4542W
Near Council Bluffs, IA 51503
Hunter
Job Details: 05/01/2023
"Customer stated the unit is intermittently turning off mid cycle. Found fault with unit. User interface board. Recommend replacing unit UI assembly. Repair is covered by manufacture warranty. Installed new assembly. Unit is now operating properly. Job complete. Thank you, from your Hometown Hero, Hunter"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Lincoln, NE 68528
Derek F
Job Details: 05/01/2023
"Found icemaker cavity frozen up with ice from moisture being pulled in from cavity seams. Ice maker is no longer making ice. Steamed out icemaker cavity and removed icemaker and auger. Removed plastic tabs and installed y clip update. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger drain line on auger assembly, installed auger assembly and new ice maker. Checked line on back and black line is showing. I then installed new main pcb. Then cycled the icemaker and it completed the cycle and filled.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02695A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Des Moines, IA 50312
Mike
Job Details: 05/01/2023
"Installed new main pcb. Ran unit though diagnostic cycle and everything is working. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Douglas, NE 68022
Mike F
Job Details: 05/01/2023
"Return with parts, installed new water valve. Checked for leaks. No leaks found. Job complete."
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near Lincoln, NE 68506
Derek F
Job Details: 05/01/2023
"Upon inspection the dryer was making and extremely loud noise during cycles. I first disconnected power and gained access to the idler pulley. The pulley wheel was completely worn down and nearly seized. The drum rollers were also very worn and adding to the sound. I removed the old drum rollers, idler pulley, and belt and then installed new ones. Finally, I reassembled the unit and ran a test cycle. The dryer is now much quieter and operating properly.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM , used 4 DC97-16782A ( Drum roller) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Urbandale, IA 50323
Alex
Job Details: 05/01/2023
Return with parts. Replaced ice maker and main board. Tested ice maker and ice maker properly cycled. Job complete.
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX60T8751SS/AA
Near Lincoln, NE 68520
Derek F
Job Details: 05/01/2023
Upon inspection the oven would make a grinding noise during a bake cycle. I found the source of the noise to be the cooling cage fan on the back of the oven. The fan is grinding against the cabinet when it runs. I will return with a new cooling fan to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DG96-00779A (Cooling fan)
We serviced a
SUB ZERO FREEZER
Model ID-24F
Near Ankeny, IA 50023
Mike
Job Details: 05/01/2023
"Unit quit cooling completely and every two minutes the compressor will groan then trip the overload. Unit a test start device I confirmed the compressor is locked up, and will need replaced to repair. ; ordrng 1 7028294 (Compressor dm) and 1 7006964 (Drier dm)"
We serviced a
SUB ZERO FREEZER
Model IC-30FI-LH
Near Ankeny, IA 50023
Mike
Job Details: 05/01/2023
"Found that the condenser fan blade had been at times hitting the bracket that holds the condensate drain pan in place. Made adjustments to bracket, now fan can no longer come in contact with the bracket. Job complete."
We serviced a
FRIGIDAIRE RANGE/COOKTOP EL
Model FGEH3047VFE
Near Gardner, KS 66030
Nate
Job Details: 05/01/2023
Replaced the range cooktop glass. Tested the cook top burners and oven bake/broil function and every worked correctly.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68137
Brandon
Job Details: 05/01/2023
Left unit (closest to sink) is reported to be over filling and leaking all over. Tried to start unit and found the GFI outlet to be tripped. Reset outlet and started unit. Unit immediately started leaking out of the bottom of the tub where the shaft meets with the tub. Started a drain and spin cycle to empty the water out to hear the bearing has failed along with the tub seal as it sounds like a train rolling down the tracks. Unit needs a replacement tub assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Waverly, NE 68462
Derek F
Job Details: 05/01/2023
"Upon inspection the refrigerator ice maker had stopped producing ice. There was a bunch of ice build up around the ice room and bucket as well. I steamed out the ice room and gained access to the ice maker. I found that the fill line has hard water build up and is causing extra pressure during a fill cycle. I covered the fill line to prevent splashing and reassembled the ice room. Finally, I ran the ice maker through a harvest and fill cycle and confirmed it was operating properly.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR"
We serviced a
GE REFRIGERATOR
Model GFE26GMKBES
Near Ankeny, IA 50023
Evan
Job Details: 05/01/2023
"Installed replacement Main FF fan, defrosted Evap and unit is now operating properly. Job completed. Please allow unit 24 hours to return to correct temperatures. Job completed.; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD and 1 WR60X26866 MTR- NEEDS NEWFI UPDATE"
We serviced a
LG DRYER
Model DLE7300WE.ABWEEUS
Near Runnells, IA 50237
Evan
Job Details: 05/01/2023
"Returned with parts to complete repair. Installed replacement Motor, Main Wire harness, PCB, and User interface. Unit is now operating properly following repair. If issue returns please return contact.; dspstn on spec-tagged invntry: 1 4681EL1008A MOTOR"
We serviced a
INSINKERATOR GARBAGE DISPOSAL
Model Jan-87
Near Omaha, NE 68122
Mark F
Job Details: 05/01/2023
"Customer states unit wont power on. When switch closed circuit, gfi reset would turn on at outlet. When circuit was closed, I pressed the reset and disposal turned on. Disposal had a unusual growl when in operation. If disposal keeps popping gfi on outlet, new disposal will be needed.; dspstn on spec-tagged invntry: 1 7027450 DISPOSAL INSTALL KIT and 1 84211601 DISPOSER WG1202XH 1/2HP"
We serviced a
LG REFRIGERATOR
Model LSXS26326S-02
Near Papillion, NE 68046
Jacob
Job Details: 05/01/2023
Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADL74760901 EVAP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS36EEQ2
Near Omaha, NE 68104
Kyle
Job Details: 05/01/2023
Customer states unit is not cooling properly in either section. Inspected unit no frost pattern on evap compressor and fans are running. Unit has a sealed system issue will need compressor filter drier and evaporator estimate 1761.35. Called landlord and left voicemail
We serviced a
WOLF RANGE/COOKTOP GS
Model DF48450CG
Near Ankeny, IA 50023
Mike
Job Details: 05/01/2023
Right side burners and char-broiler will not light. They are all getting gas but not sparking. Found that ignition switches were muting line voltage to them. Found that the wiring pin was not fully seated in one of the wiring harness connectors. Properly seated connection and tested unit. Now the burners and char broiler are working correctly. Job complete.
We serviced a
LG WASHER
Model WM35708WA
Near Waukee, IA 50263
Mike
Job Details: 05/01/2023
"Unit getting OE error and not drying. Oe is no drain error. Tested u it and can hear pump tryin*to run but not. Icing any water. Inspected pump, and there is nothing blocking it or plugging the trap. Unit has a failed drain pump.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"
We serviced a
GE/HOTPOINT STACK WASH/DRY
Model WSM2700HBWWW
Near Bennington, NE 68007
Travis
Job Details: 05/01/2023
Customer states dryer timer is hard to turn. Inspected unit. Is hard to turn and get caught at certain points. Will need new. Ran for part. Returned and installed. Unit is now operating properly. ; pckd up 1 We4x775 (Timer)
We serviced a
GE REFRIGERATOR
Model GSS201ETGWW
Near Bennington, NE 68007
Travis
Job Details: 05/01/2023
Customer states unit was running constantly but seems to have stopped. Temps are -5 and 37. Unit in defrost upon arrival. Changed control to colder setting. Compressor and fans started. Let run for a bit. Shut unit down at controls. Compressor and fans stopped. No signs of frost accumulation in unit. Unit is currently operating properly.
We serviced a
GE DISHWASHER
Model PDT715SMN3ES
Near Glenwood, IA 51534
Hunter
Job Details: 05/01/2023
"Customer states middle rack fell. Found that right side. Middle rack mounting bracket came detached from tub. Mounting bracket appears to be a non-repairable part. Submitting findings to customer warranty company. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Omaha, NE 68135
Travis
Job Details: 05/01/2023
Customer states unit stopped cooling. Unplugged upon arrival. Customer states unit was room temp while running. Plugged unit in. Compressor and fans started. Let unit run. No cooling happening after 10 minutes. Unit has a sealed system issue. Installed new compressor and filter drier. Unit is now operating properly. Please allow 24 hours for temps to adjust. ; dspstn on spec-tagged invntry: 1 ADL74581401 EVAP and 1 TCA38151706 R134 CMPRSR R134
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW0
Near Omaha, NE 68114
Gary
Job Details: 05/01/2023
"Recall back, bottom bulkhead lucking pin was not fastened. Remove pin re bend and installed back . Unit now secured."
We serviced a
WHIRLPOOL WASHER
Model Wtw8500dc5
Near Omaha, NE 68116
Shannon
Job Details: 05/01/2023
Only error is oversubscribed
We serviced a
KITCHENAID REFRIGERATOR
Model Krmf706ebs01
Near Omaha, NE 68142
Shannon
Job Details: 05/01/2023
Repair connection and remove corrosion unit test ok any issue would recommend harness
We serviced a
WHIRLPOOL DRYER
Model WED9371YW0
Near Omaha, NE 68164
Shannon
Job Details: 05/01/2023
Removed top inspect control board Removed bottom inspect wiring and idler and drum roller allnplntodaybran
We serviced a
LG REFRIGERATOR
Model LFXS26973S.ASTCNA1
Near Ankeny, IA 50021
Mike
Job Details: 05/01/2023
"Tapped into system and got high side pressure at 18.9 and low side at 16.8 indicating a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 200 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 15 minutes and achieved a 580 micron vacuum. I updated main pcb software for new compressor. After removing vacuum, pump the vacuum settled out at 962 microns. Vacuum holding steady. I then recharged system with 55g of r600a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 AEQ72909603 ICE MKR , used 1 TCA36811409 (R600 CMPRSR) from stock"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Omaha, NE 68118
Shannon
Job Details: 05/01/2023
"Replace timer test ok; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML and 1 279838 ELEMENT,DRY , pckd up 1 W10894766 (Timer)"
We serviced a
MAYTAG DRYER
Model MED9800TQ0
Near Omaha, NE 68114
Gary
Job Details: 05/01/2023
Customer states that unit is not heating. Removed front access panel and found that heating assy is with in spec. Heating assy was not getting power from the main pcb. Board for this unit is no longer available; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2334KB1
Near Omaha, NE 68135
Brandon
Job Details: 05/01/2023
Same error came up as the first time. The first time found the evap fan had died and was no longer moving air to cool the unit. This time the fan is still working but the control is thinking that the fan still has a problem. Unit needs a new control to correct the issue. Ran for part and return to install. Tested unit after installation and unit is back error free and cooling. Unit is back working properly. ; pckd up 1 5303918498 (Control Board)
We serviced a
? RANGEHOOD
Model RH00529BS
Near Valley, NE 68064
Darrin
Job Details: 05/01/2023
Customer wants to ho ahead and try and get the fans ; ordrng 2 12120089s
We serviced a
SAMSUNG WASHER
Model WF45N5300AW/US
Near Des Moines, IA 50312
David M.
Job Details: 05/01/2023
Will need to revisit. A back half cannot go bad in a month; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Ffht1835vb1
Near Des Moines, IA 50314
Kris
Job Details: 05/01/2023
Complaint of no cool found capacitor on wrong adjusted wiring and double checked unit done
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Omaha, NE 68111
Mark
Job Details: 05/01/2023
"Customer states ice dispenser door is opening on freezer door open/closing, advised this is normal operation of unit to vent pressure."
We serviced a
KENMORE WASHER
Model 110.267425
Near Omaha, NE 68132
Mark F
Job Details: 05/01/2023
Customer states unit was not draining and water in the tub was full. Removed old drain pump and could see failed internals. Replaced with new pump. Unit operating properly.; dspstn on spec-tagged invntry: 1 WP3363394 PUMP WPL/KEN DIR DRV