We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Omaha, NE 68154
Derek
Job Details:
02/08/2022
"Disassembled washer and removed valve log assembly. Installed new valve after transferring wire harness and thermistor bracket. Checked hoses, valve, and shut off for leaks and none are present. Ran diagnostic test cycle and machine passes testing. Water hammer is noticeably reduced, confirming that the machine and the water supply in home are both to blame for the noises occurring. Started rinse and spin and verified operations. Job is complete."
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Omaha, NE 68022
Derek
Job Details:
02/08/2022
Inspected dryer. Machine is still factory wrapped and door has never been opened. Checked behind machine and no power cord is present and venting is not connected. Opened terminal block of dryer and found broken screw cross threaded into L2 nut. 1 other terminal block screw is missing. Disassembled terminal block and removed damaged nut. Installed new replacement nut and replaced both missing screws. Installed new power cord at customer expense and ran HASS test. Machine is heating properly but gives c90 error. Went to exterior of home and found vent flapper stuck shut from recent exterior painting that occurred. Addressed issue with venting and ran test additional time. Machine now passes and is working properly. Job is complete. ; dspstn on spec-tagged invntry: 1 D3W4FT 4' 3W DRYER and 1 D4W4FT 4' 4W DRYER
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814LW2
Near Waterloo, NE 68069
Darrin
Job Details:
02/08/2022
"Customer states that unit is leaking water into a drawer in the fridge. Inspected and it looks like a partial kit was put on at one time. Recommended complete kit. Unit had no error codes. ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN , used 1 Da82-01415a (Watwr leakage kit) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GYE22GYNFS
Near Papillion, NE 68046
Austin
Job Details:
02/08/2022
Customer states units handle is loose. Tightened and adjusted
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Omaha, NE 68144
Vince
Job Details:
02/08/2022
"Customer just purchased home. Unit is not cooling. Found sealed system failure. System will need rebuilt. Repaired sealed system. Unit now operating properly. Allow 24 hours for unit to cool. Thank you, from your Hometown Hero, Vince!; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341415 EVAP , 1 ADL73981017 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
COVE DISHWASHER
Model DW2450
Near Omaha, NE 68022
Travis
Job Details:
02/08/2022
Found door strike loose causing door not to align properly. Tightened and door now functions properly. However due being loose damage was done to latch. Installed new latch. Checked wiring at power block. Wiring is correct. ; dspstn on spec-tagged invntry: 1 830134 ELEM_TCO KIT
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68137
Travis
Job Details:
02/08/2022
"Installed updated ice maker kit. Now operating properly. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA92-00592A PCB-MAIN , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-14474C ICE BCKT 12604D , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Omaha, NE 68137
Vince
Job Details:
02/08/2022
"Customer states that unit is not cooling well. Found defrost issue. Unit will need parts ordered. Thank you, from your Hometown Hero, Vince! ; ordrng 1 WP67004188 (Defrost heater) and 1 WP67004757 (Defrost terminator), dspstn on spec-tagged invntry: 1 12002744 EVAP MOTOR"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Omaha, NE 68130
Darrin
Job Details:
02/08/2022
"Customer states that unit will not produce ice. Inspected and found that fill line was frozen and need thenuofated tube. ; dspstn on spec-tagged invntry: 1 242253002 VALVE 1 243297613 ICE MAKER , and 1 5303918784 AIR HANDLER HSNG"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Omaha, NE 68136
Darrin
Job Details:
02/08/2022
Installed new sump assembly and spray tube assembly. Ran and tested after installed. Motor is now working correctly. Spray tube assembly replaced per customer.
We serviced a
GE OVENS ELECTRIC
Model UVB36DK1BB
Near Omaha, NE 68136
Darrin
Job Details:
02/08/2022
Customer states that unit will not go up and down. Went to check power and all of a sudden the unit went down. Recommended replacing control.
We serviced a
GE DISHWASHER
Model GDT605PSMSS
Near Omaha, NE 68135
Darrin
Job Details:
02/08/2022
Customer states that unit will not drain. Newfi says to check drain fuse on control. Checked this and then called tech line. They stated that if the fuse is blown to replace fuse and main wash pump.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Omaha, NE 68105
Jacob
Job Details:
02/08/2022
"Customer states whirlpool dryer smells like gas. Installed new gas valve, job complete."
We serviced a
BROAN RANGEHOOD
Model rm52000 rev c
Near Omaha, NE 68130
Darrin
Job Details:
02/08/2022
Installed new fan motor. Ran and tested. Unit is now working correctly.
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Lincoln, NE 68510
Kevin
Job Details:
02/08/2022
Stud and roller asm for top rack broke. Ordering stud. Gave military discount ; ordrng 1 WD12X10433 (Stud asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS25LGTCWW
Near Omaha, NE 68105
Jacob
Job Details:
02/08/2022
"Customer states whirlpool fridge is not dispensing any water or ice. Installed new water inlet valve, job complete.; dspstn on spec-tagged invntry: 1 WR57X33326 VLV (WR57X10032)"
We serviced a
GE STACK WASH/DRY
Model GUD24ESSM1WW
Near La Vista, NE 68128
Austin
Job Details:
02/08/2022
Customer states not filling. Unit will need board
We serviced a
KITCHENAID OVENS ELECTRIC
Model KIRS608BSS0
Near Gretna, NE 68028
Vince
Job Details:
02/08/2022
"Customer states that unit is taking a long time to preheat and doesnt get to temperature. Found a failed bake element. Replaced bake element. Unit now operating properly. Collected balance. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT-BAKE"
We serviced a
GE WASHER
Model MLG2000AWW
Near Omaha, NE 68108
Jacob
Job Details:
02/08/2022
Customer would like for us to order part for units repair. ; ordrng 1 WP22002452 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM
Near Omaha, NE 68136
Jacob
Job Details:
02/08/2022
Customer states ice build up in freezer and ff section. Removed ice build up and blew out drain tubes. ; dspstn on spec-tagged invntry: 1 W11033168 MTR-HRNS ASM
We serviced a
SAMSUNG MICROWAVE OVEN
Model MC17J8000CS
Near Omaha, NE 68116
Shannon
Job Details:
02/08/2022
Error code c-do de94-03533j is the updated number
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Omaha, NE 68116
Shannon
Job Details:
02/08/2022
Element failed gave est to replace customer on install new test ok ; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML and 1 WP8544771 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Omaha, NE 68130
Vince
Job Details:
02/08/2022
"Customer states that unit is not cooling. Found sealed system issue. Recommend rebuild of unit. Customer would not like repair done. Collected service call. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Omaha, NE 68137
Vince
Job Details:
02/08/2022
"Customer states that display went out. Unit operating normally. Recommend replacement of logic board as well as main board. Customer would not like done at this time. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 WD21X23462 LOGIC BOARD and 1 WD21X24901 CONTROL"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FEFL79DBA
Near Omaha, NE 68104
Hunter
Job Details:
02/08/2022
"Customer states that unit door will not close properly. Found fault in unit hinges. Recommend replacement of unit hinges. Customer would like to think about repair. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"
We serviced a
BOSCH DISHWASHER
Model SHE44C02UC/43
Near Omaha, NE 68106
Jacob
Job Details:
02/08/2022
Customer states Bosch dishwasher is not operating properly. Will need to submit to warranty for authorization.
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Glenwood, IA 51534
Kyle
Job Details:
02/08/2022
Replaced suspension lid and hinges. Unit tests ok. Job complete
We serviced a
SAMSUNG DRYER
Model DVE45T3400V/A3
Near Omaha, NE 68117
Austin
Job Details:
02/08/2022
Customer states unit is not running. Reinstalled belt. ; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE(
We serviced a
AMANA WASHER
Model NTW4651BQ1
Near Omaha, NE 68137
Austin
Job Details:
02/08/2022
Customer states unit is leaking. Found unit has a drain issue. P; dspstn on spec-tagged invntry: 1 DA97-08680G ICE CASE ROUTE and 1 DA97-14474C ICE BCKT 12604D
We serviced a
FISHER PAYKEL OVENS GAS
Model WOU130
Near Omaha, NE 68102
Kyle
Job Details:
02/08/2022
Replaced clock assembly unit tests ok. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Ashland, NE 68003
Ali
Job Details:
02/08/2022
"During inspection the ice maker was frozen up. Steamed out all of ice buildup and removed the assembly. Sealed the room and installed a new heater assembly on the auger. Installed a new ice maker and ice tray. Pulled the unit utilizing my floor protection and installed a new main control board. Cycled the ice maker and unit is now operating properly.Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali and Megan!; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02663A PCB , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-14474C ICE BCKT 12604D , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
FRIGIDAIRE RANGEHOOD
Model FHWC3055LS
Near La Vista, NE 68128
Brandon
Job Details:
02/08/2022
"Checked unit out and found the blower wheel to be damaged. The faulty metal transition/discharge collar came apart and fell into the blower wheel causing the damage. Parts did not arrive on time so scheduled return for repair. Thank you, from your Hometown Hero, Brandon! ; schdld next appmnt for 2/14 MON 2-5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Omaha, NE 68114
Mark
Job Details:
02/08/2022
"Customer states unit isnt making ice, water line is frozen in door, door needs replaced ; dspstn on spec-tagged invntry: 1 W10873791 ICEMKR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SG/AA
Near Omaha, NE 68154
Mark
Job Details:
02/08/2022
"Customer states unit is not making ice, ice maker needs replaced ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER ASSY CASE MOTOR , 1 DA97-13718C ICE MAKER ASSY , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
GE REFRIGERATOR
Model ESH22XGPAWW
Near Omaha, NE 68132
Hunter
Job Details:
02/08/2022
"Customer states unit will leak when dispensing water. Found fault in water line. Recommend replacement of fitting. Customer approved repair. Will return with parts during dishwasher repair. Thank you, from your Hometown Hero, Hunter!; ordrng 1 John guest fitting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Lincoln, NE 68521
Kevin
Job Details:
02/08/2022
"Bottom of rh ff door broke. Plastic has no more support, needs door. Will send in for auth and schedule. ; ordrng 1 LW10413519 (Rh ss door)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS1
Near Ashland, NE 68003
Ali
Job Details:
02/08/2022
Unit leaking water while running. Upon inspection noted water coming out of both the door gasket and motor assembly. Due to age of unit and cost of repair customer is going to purchase a new unit. Thanks for choosing Hometown Hero Appliance Repair. . Ali and Megan!
We serviced a
GE STACK WASH/DRY
Model GUD27ESSM1WW
Near Council Bluffs, IA 51503
Kyle
Job Details:
02/08/2022
Customer states unit making loud noise in agitation. Inspected unit found noise coming from inside transmission. Unit will need new transmission
We serviced a
LG RANGE/COOKTOP EL
Model LSE4611ST
Near Council Bluffs, IA 51503
Kyle
Job Details:
02/08/2022
Replaced main pcb and display pcb. Unit tests ok. Job complete
We serviced a
LG REFRIGERATOR
Model LFXS26596D
Near Lincoln, NE 68516
Kevin
Job Details:
02/08/2022
Talked to lg and recommended a Clorox tab in defrost drain pan. Mineral deposits and smells not covered under LG.
We serviced a
GE DRYER
Model GFD55ESPN0DG
Near Mead, NE 68041
Ali
Job Details:
02/08/2022
During inspection I removed the front panel and noticed the belt had popped off. Upon further inspection I noticed the pulley for the belt had stripped off of the motor assembly. Unit will need a new motor assembly. Once the parts have been received office will call to reschedule.Thanks for choosing Hometown Hero Appliance Repair. . Ali and Megan!; ordrng 1 WH03X32157 (MOTOR ASSEMBLY) and 1 WE16X33977 (BLOWE WHEEL) and 1 WE03X29704 (BELT)
We serviced a
LG REFRIGERATOR
Model LFXC24726S/03
Near Lincoln, NE 68506
Ali
Job Details:
02/08/2022
"Tapped into system and got high side pressure at 137.7 and low side at -17.3 indicating a sealed system leak resulting in a system restriction. I reclaimed remaining refrigerant. Unit will need the compressor, drier, and fresh food evaporator replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. I then removed old fresh food evaporator and welded in new one. I then proceeded to pressurize system with nitrogen to 240 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 633 micron vacuum. I updated main pcb software for new compressor. After removing vacuum, pump the vacuum settled out at 1766 microns. Vacuum held steady. I then recharged system with 4.76 oz of r134 ar refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete.Thanks for choosing Hometown Hero Appliance Repair. .Ali & Megan! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , 1 ADL73981017 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
AMANA REFRIGERATOR
Model ARB2259CW
Near Omaha, NE 68154
Shannon
Job Details:
02/08/2022
Found look connection thaw unit pit into defrost pilling 3.6 amps on heater ; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Papillion, NE 68133
Brandon
Job Details:
02/08/2022
"Called tech line after uninstalling the unit and found a leaking case break. Tech support agreed that replacing the case break will solve the issue. Unit is also missing its feet. Ordering replacement parts and scheduled return. Thank you, from your Hometown Hero, Brandon! ; ordrng 1 DD63-00072A (Case break gasket) and 1 DD61-00655A (Case break) and 1 DD67-00162A (Case break outlet cap) and 2 DD61-00331B (Foot)s, dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN"
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Council Bluffs, IA 51501
Hunter
Job Details:
02/08/2022
"Customer states that unit will not advance in cycle. Found fault in unit press switch. Recommend replacement of pressure switch. Customer approved repairs ordered part and scheduled a return visit. Collected balance. Thank you, from your Hometown Hero, Hunter!; ordrng 1 134762010 (Pressure switch)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Lincoln, NE 68507
Ali
Job Details:
02/08/2022
"Customer had the unit pulled during arrival. Unit was not producing any ice. Confirmed the ice maker was powered on. Per Samsung there is a update to the firmware. Removed the old ice maker assembly and installed the new ice maker assembly. Updated the firmware and reassembled the unit. Manually cycled the ice maker and the unit did a full cycle. Please allow 24hrs for the unit to properly produce ice. Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali and Megan!; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-15217D ICEMKR"
We serviced a
SAMSUNG DRYER
Model n/a
Near Omaha, NE 68022
Shannon
Job Details:
02/08/2022
"Element failed replace and test ok; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 Wp35001247 (Heater) from stock"
We serviced a
WHIRLPOOL WASHER
Model NOT AVAILABLE WPL DD
Near Lincoln, NE 68502
Kevin
Job Details:
02/08/2022
"Needs transmission and clutch, leaking oil and not spinning"
We serviced a
LG DISHWASHER
Model LDT5665BD
Near Lincoln, NE 68516
Kevin
Job Details:
02/08/2022
"Making a motor whining noise while washing, Need wash motor, ordered ; ordrng 1 Abt72989202 (Wash motor)"
We serviced a
BROAN RANGEHOOD
Model rm52000 rev c
Near Omaha, NE 68130
Travis
Job Details:
02/08/2022
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Omaha, NE 68124
Austin
Job Details:
02/07/2022
Customer states unit is not spinning out. Unit will need pump and pressure switch ; ordrng 1 W11458345 (Drain pump) and 1 W11316246 (switch-wl)
We serviced a
LG REFRIGERATOR
Model LFXS26596S.ASTCNA0
Near Council Bluffs, IA 51503
Mark
Job Details:
02/07/2022
Assembled door; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Papillion, NE 68046
Brandon
Job Details:
02/07/2022
"Applied ice maker update. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-08680G ICE CASE ROUTE , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-14474C ICE BCKT 12604D , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Bellevue, NE 68147
Brandon
Job Details:
02/07/2022
"Defrosted unit and removed all ice build up. Cleared clogged drain line and tested unit. Everything is back working properly. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 W11033168 MTR-HRNS ASM"
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JVM154OLM5CS
Near Bellevue, NE 68123
Brandon
Job Details:
02/07/2022
"Unit has a bad main control board that is no longer available but can be rebuilt. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT 1 6851W1A002E DIODE OEM , and 1 WPM0805101 FUSE,20AMP"
We serviced a
GE WASHER
Model GFWN1100D0WW
Near Omaha, NE 68107
Brandon
Job Details:
02/07/2022
Cold water valve completely failed and would not fill unit with water. Replaced water valves and tested unit. Everything is now working as intended!
We serviced a
GE/HOTPOINT WASHER
Model WCCB1030Y0WC
Near Papillion, NE 68046
Brandon
Job Details:
02/07/2022
"Serial #LA119920G had a stuck/snagged return spring on the timers clutch arm. Unit needed a quick spray lubrication to get it working again. Customer will need a new side cover and lock. Maintenance man said he had a new cover for unit he could get and would pick up the lock on his own. Thank you, from your Hometown Hero, Brandon!"
We serviced a
SAMSUNG DRYER
Model DVE50R8500V/A3
Near Omaha, NE 68130
Derek
Job Details:
02/07/2022
Inspected dryer and found no heat occurring after main pcb relay has fired. Disassembled unit and found no failures in the heater or tcos. Checked motor and motor connection has failed. Repaired connection at motor and reassembled for testing. Machine is now heating but requires more repair to guarantee issue is resolved. Will order parts and return ASAP. Job is not complete. ; ordrng 1 D93-00101n (Motor assembly) and 1 Dc93-00820a (Harness)
We serviced a
LG WASHER
Model WM3875HVCA
Near Bennington, NE 68007
Derek
Job Details:
02/07/2022
"Checked machine over and do not find immediate signs of torn gasket or other issues. Started wash cycle and machine begins dripping a small amount of water inside the machine compartment. Leak migrates into the pedestal and onto the floor. Canceled remaining cycles and reinspected boot. Boot has small hole at center, base. Showed customer issue and provided quote for boot replacement. Customer approved. Installed new boot and ran test cycles. Machine passes testing and tech no longer sees leaks occurring from machine. Job is complete. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP and 1 4738ER1002A BELLOWS"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF8A
Near Bennington, NE 68007
Derek
Job Details:
02/07/2022
"Customer says lower rack is missing hardware to hold silverware baskets in place. Baskets are joined together by a removable handle, but nothing holds basket. Tech looked lower rack and silverware baskets over and does not notice any factory provisions to attach them to one another. Checked parts diagram. No attachment components are present on diagram or exploded view or parts. Checked racks and cutlery baskets on the replacement parts lookup and neither show any availability to affix the cutlery basket to the lower rack. Explained findings to customer and customer is surprised but will contact the manufacturer about replacement baskets that may attach instead. Job is complete. 402-238-7482"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Omaha, NE 68130
Derek
Job Details:
02/07/2022
"Inspected machine. Ice route flap assembly is broken. Pieces of plastic are laying on table and appear to have just snapped. Used HASS tool to check for codes. No errors are stored. Checked software and software version is 14. Software needs to be 11 or later for models that are not updated, but no update is needed for machine. Removed UI and faulty ice route assembly. Installed new ice route and reinstalled UI. Tested operation and new ice route works properly. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20156A ICE BCKT ASM"
We serviced a
BOSCH OVENS ELECTRIC
Model HBLP451RUC
Near Omaha, NE 68116
Derek
Job Details:
02/07/2022
"Customer states that oven takes a long time to preheat, even when fast preheat is selected. Says oven temperatures seem fine once preheat has satisfied. Inspected oven and found no immediate visual issues with elements of cavity. Door is shutting firmly against seal. Uninstalled oven and removed top cover. Placed clamp meter around L1 leads and started oven. With oven set to 350* on fast preheat, it takes 12 minutes to preheat. Digital thermocouple confirms that temperature displayed and actual temperature are accurate with one another. Electrical readings during preheat are 8a, 16a, and 19a which tech finds acceptable for all 3 elements being energized at separate times. Tech finds no issues with machine and unit passes testing. Job is complete."
We serviced a
FRIGIDAIRE RANGE/COOKTOP GS
Model FGGF3058RFC
Near Omaha, NE 68111
Mark
Job Details:
02/07/2022
"Unit isnt heating, ignitor and gas valve need replaced"
We serviced a
KITCHENAID MICROWAVE OVEN
Model KEMC308KSS01
Near Waterloo, NE 68069
Travis
Job Details:
02/07/2022
Missing screws that hood outer door to inner. Put screws in. Now operating properly. ; dspstn on spec-tagged invntry: 3 28QBP0496 SWITCH 1/4 SPDT and 1 W11244490 INTERLOCK UPDATE KIT
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW2
Near Omaha, NE 68022
Shannon
Job Details:
02/07/2022
Door boot bad called customer ok to repair 348.12 plus tax
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Blair, NE 68008
Mark
Job Details:
02/07/2022
"Customer states GFCI trips when door is opened, mullion needs replaced"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Blair, NE 68008
Mark
Job Details:
02/07/2022
Customer states unit has an f8e4 error drain pump and float switch need replaced ; ordrng 1 W11410063 (Control) and 1 W11545764 (Float switch)
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Ankeny, IA 50021
Dillon
Job Details:
02/07/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mitchellville, IA 50169
Dillon
Job Details:
02/07/2022
"Customer complaint is that unit was not spinning out the water in the clothes properly at the end of the cycle, but was filling out the close properly and the drain and spin cycle. I dont check for error codes inside of the machine and found that there were no error codes. I then put unit into a diagnostic cycle and found that the unit went through the whole entire cycle properly and passed. I found the machine was operating properly for me, I then told customer that the only issue that I could find potentially wrong with it is that the board is potentially not letting the unit finish the cycle. Will need to replace the board, Customer approved repair. Will need to order the board and return with part. ; ordrng 1 W11116590 (Main board dsm)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDSR
Near Urbandale, IA 50322
Dillon
Job Details:
02/07/2022
"Customer complains that unit is making a loud noise. I found that when I showed up customer stated that the noise was not happening and hasnt happened for a couple days. I then ran a test through Haas and ran all of the fans and found that all of the fans were operating properly except for the icemaker fan. I found that the noise was potentially coming from the icemaker and then stopped when ice built up around the fan. Found that I will need to order a new icemaker kit and return with parts. ; ordrng 1 DA81-05595A (Rtv dsm) and 1 Da82-02671a (Im kit dsm), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP"
We serviced a
MAYTAG DRYER
Model MDE2500AYW
Near Urbandale, IA 50322
Dillon
Job Details:
02/07/2022
"Customer complaints the unit was making a very loud squealing noise. Some of the noise has been caused because of the idler pulley and the wheels. I Then took the unit apart and replaced all of the parts and found that the unit is operating properly. Job complete ; dspstn on spec-tagged invntry: 2 12001541 DRUM ROLLER/DRYER , used 1 WP6-3700340 (Idler), and 1 WP6-3705180 (Idler shaft) from stock"
We serviced a
DACOR RANGE/COOKTOP GS
Model DTT36M876LM
Near Ames, IA 50010
Dillon
Job Details:
02/07/2022
Return with parts. Found that after I replaced just the burner head with the new electrode I found that the unit is operating properly now and not sparking after it is lit. Job complete.
We serviced a
BOSCH DISHWASHER
Model SGE63E05UC/32
Near Ames, IA 50010
Dillon
Job Details:
02/07/2022
Customer complaint is that unit was not washing the dishes properly and he also thought that the dispenser was not opening. I found the reason the unit was not washing the dishes because there was not enough water being pumped into the machine. Found that this was being caused because the wash motor was not sensing that there was enough water. Will need to return with parts. ; ordrng 1 00669135 (Wash pump dsm) and 1 00622058 (Water valve dsm) and 1 00645208 (Dispenser dsm)
We serviced a
LG DRYER
Model MEZ64580708
Near Norwalk, IA 50211
Mike
Job Details:
02/07/2022
Found vent exit birdcage plugged with lint.
We serviced a
MIELE COFFEE MAKER
Model CVA6405SS
Near West Des Moines, IA 50265
Mike
Job Details:
02/07/2022
Replaced ceramic valve.
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WEE745H0FS0
Near Clive, IA 50325
Mike
Job Details:
02/07/2022
"Installed new main pcb, keypad overlay, and oven temp sensor."
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Omaha, NE 68107
Austin
Job Details:
02/07/2022
"Customer states unit is not cooling. Unit will need a sealed system rebuild. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221702 EVAP , 1 ADL74221802 EVAP , 1 AEQ73110212 ICE MKR , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
ELECTROLUX REFRIGERATOR
Model E24RD75KPS1
Near Omaha, NE 68124
Austin
Job Details:
02/07/2022
Customer states units ui is not operating. Replaced harness.
We serviced a
GE RANGEHOOD
Model UVW8301SLSS
Near Ankeny, IA 50226
Mike
Job Details:
02/07/2022
Ordering new damper assembly.; ordrng 1 WB34X30571 (Damper assemby dsm)
We serviced a
HOTPOINT RANGE/COOKTOP EL
Model RB757CH4CC
Near Omaha, NE 68137
Darrin
Job Details:
02/07/2022
Customer states that unit is not turning on and the latch will not let you open the door. Isnepcted and found that unit was not getting power. Flipped breaker a couple of times and got power to the unit. Checked unit and it was now working. Latch is defective. Replaced latch assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY01
Near Omaha, NE 68136
Darrin
Job Details:
02/07/2022
Customer states that unitnis dripping water into the ice bucket. Removed icemaker and there was ice under the icemaker. Suspect icemaker is leaking when filled. Recommended replacing icemaker.
We serviced a
AMANA WASHER
Model NTW4500VQ1
Near Gretna, NE 68028
Darrin
Job Details:
02/07/2022
Customer states that unit is making a loud noise at the last part of the cycle. Filled unit with large load water. Ran agitation and it sounded normal at this time. Switch to spin and unit drained just fine and started spinning.
We serviced a
LG WASHER
Model WM3370HWA
Near Omaha, NE 68137
Darrin
Job Details:
02/07/2022
Installed new hot and cold water valves tested in test mode after install.
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Fremont, NE 68025
Travis
Job Details:
02/07/2022
"Customer states unit is not cooling well. Inspected unit. Found inefficient compressor. Also found condenser fan bracket is bent and needs updated style. Compressor repair is covered. Condenser fan is not. Replaced compressor and filter drier. Updated software. Test ok. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Omaha, NE 68022
Travis
Job Details:
02/07/2022
"Installed updated ice maker kit. Kit was missing y clips and bracket and drain heater. Installed y clips from individual pack and new auger motor with updated drain. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02673A ICEMKR UPDATE , used 1 DA82-02367A (Y CLIP ICEMAKER UPDATE), and 1 DA97-12540G (AUGER (DA97-12540A)) from stock"
We serviced a
MIELE DRYER
Model T1570C
Near Omaha, NE 68105
Vince
Job Details:
02/07/2022
"Customer states that unit is opening door mid cycle. Found lint screens are clogged. Cleaned up lint and ducting. Unit now operating properly. Job complete. Thank you, from your Hometown Hero, Vince!"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Omaha, NE 68137
Vince
Job Details:
02/07/2022
"Customer states that unit is making a loud grinding noise. Found issue with freezer section drain line. Updated unit with water leakage update, sensor and back wall. Allow 24 hours for unit to cool. Collected balance. Job complete. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Omaha, NE 68152
Mark
Job Details:
02/07/2022
"Steam coming from door, unit needs new door strike assembly and tub gasket"
We serviced a
LG REFRIGERATOR
Model LFXS29766S
Near Omaha, NE 68137
Vince
Job Details:
02/07/2022
"Customer states that unit stopped cooling. Found a sealed system failure. Repaired sealed system. Allow 24 hours for unit to cool. Job complete. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73600903 EVAP , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Omaha, NE 68136
Darrin
Job Details:
02/07/2022
"Installed icemaker kit and new bucket. Please wait 24 hours for unit to fill ice bucket. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT 12604D"
We serviced a
MAYTAG WASHER
Model LAT8614AAE
Near Omaha, NE 68154
Darrin
Job Details:
02/07/2022
Customer states that unit is shaking all over and the back leg fell off. Found several pieces of wood under the unit to level. Customer had dryer removed and it was in front of the washer. Customer also wanted help installing gas dryer backing place. Used pipe theead and bubble check to check for leaks. Dryer was working fine.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Omaha, NE 68138
Darrin
Job Details:
02/07/2022
Customer states that unitnis making a noise. Pulled unit apart and reached idler. Ran and tested after install. ; dspstn on spec-tagged invntry: 1 DC93-00634A IDLER ASM and 4 DC97-16782E ROLLER-NEW STYLE
We serviced a
LG WASHER
Model WT7100CW
Near Omaha, NE 68130
Darrin
Job Details:
02/07/2022
Customer states that unit was getting a. Ebay error which is a clutch error. Ran unit in diagnostics and it ran just fine. Did this several times and never got a error code. Machine was leaning pretty far to the right. Leveled unit a little better and started a heavy duty wash and unit was starting this cycle just fine.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLDB653AS1
Near Omaha, NE 68137
Darrin
Job Details:
02/07/2022
"Customer states that unit will not start and some parts are laying inside of the unit. Cannot test any other component at this time because we cannot turn unit on. Unit is missing 4 wheels on lower rack and the strike is broken. ; ordrng 1 154662601 (Stirke) and 1 5304442173 (Latch kit with gasket) and 6 5300809640 (Wheels)s, dspstn on spec-tagged invntry: 1 5304442173 LATCH & GSKT KIT-WHT"
We serviced a
SPEED QUEEN STACK WASH/DRY
Model ATEE9ASP176TW01
Near Omaha, NE 68114
Mark
Job Details:
02/07/2022
"Door has broken off unit, inner bezel needs replaced"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Omaha, NE 68104
Mark
Job Details:
02/07/2022
"Unit dispensing water when ice maker fills, diode wiring harness needs replaced"
We serviced a
GE REFRIGERATOR
Model PSS26LSRDSS
Near Omaha, NE 68108
Mark
Job Details:
02/07/2022
"Tenant states unit is making a rattling sound from freezer, motor and fan blade need adjusted ; dspstn on spec-tagged invntry: 1 WR55X10942P BOARD *CORE-WATCH* and 1 WR60X10074 MOTOR DC EVAP FAN"
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Omaha, NE 68122
Travis
Job Details:
02/07/2022
Installed new compressor and filter drier. Updated software. Test ok. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Bellevue, NE 68123
Brandon
Job Details:
02/07/2022
"Touch panel was not working. Tested for voltage and it was receiving power just wasnt doing anything. Replaced touch panel and unit is back working as intended! Thank you, from your Hometown Hero, Brandon!"
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/13
Near Omaha, NE 68124
Austin
Job Details:
02/07/2022
Customer states unit is not draining all the water. Found unit operating at this time.
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
