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Alex

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 242 customer reviews

We serviced a
LG DISHWASHER
Model LDT7808BD
Near West Des Moines, IA 50265
Alex
Job Details: 04/19/2024
Customer compliant is that unit is making a grinding noise. Put unit into a diagnostic cycle and unit is grind g when motor is running. Unit will need a new motor. Motor has coverage and customer provided pop. Part is only covered and not labor. Quoted customer for motor replacement. Customer approved repair. Collected balance. Will return to complete repair. ; ordrng 1 ABT72989205 (Motor - dsm)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SG/AA
Near West Des Moines, IA 50265
Alex
Job Details: 04/19/2024
Customer compliant is that unit is cooling. Connected to hass and checked error codes. Units freezer fan is ow working force ran fan and fan is not operational. Ordering new fan and main board. Will return to complete repair. ; ordrng 1 Da94-06781r (Pcb - dsm) and 1 Da31-00342a (Fz fan - dsm) and 1 Da97-20713a (Evap cover - dsm), dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE and 1 DA81-06007B UV DRIER LOKRING
We serviced a
GE RANGE/COOKTOP EL
Model JB650DF4WW
Near Des Moines, IA 50310
Alex
Job Details: 04/19/2024
Customer compliant is that unit is throwing a f2 error and broiler is not turning off. Checked resistance of temp sensor and got 1.08k ohms at 70 degrees which is correct. Ran unit at 350 and relays are coming on and off like they should. Elements both have good resistance. Issue could be intermittent but unit would need a new control board if really is getting stuck. Quoted customer for new control board. Customer declined repair due to age of unit. Collected service call fee. Job complete.; dspstn on spec-tagged invntry: 1 WB21X22134 SENSOR ASM
We serviced a
LG REFRIGERATOR
Model LMXS28596D/01
Near Des Moines, IA 50311
Alex
Job Details: 04/19/2024
Return with parts. Cut out drier and flushed unit with nitrogen. Have good flow through both sides of filter drier. Braised in new dryer and pressurized unit to 200 psi and pressure held. Vacuumed system 850 microns and vac held. Put 2.2oz of r600 in unit. Ending pressures are -6 and 41. Please allow 48 hours for unit to reach temp. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Des Moines, IA 50311
Alex
Job Details: 04/18/2024
Customer compliant is that unit is not agitating. Checked error codes and multiple codes showed p for out of balance and spin errors. Listed unit back and found belt off of unit. I see signs of oil leakage. Showed customer and put belt back on. Tested unit in an agitate and spin and no issues found. Collected service call fee. Job complete.; dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK and 1 WH23X28418 PMP-DRN
JBmcFar47
Clive, Iowa
04/11/2024
Great! On time, well prepared, knowledgeable. efficient. All a very good experience. Will defiantly use again when needed.
Overall Experience
Des Moines, Iowa
04/11/2024
Overall Experience
Doug
Indianola, Iowa
04/08/2024
Overall Experience
Knoxville, Iowa
04/05/2024
Overall Experience
Shelly Gilchrist
Des Moines, Iowa
04/03/2024
Very knowledgeable about his work had the part to fix my dryer and had my dryer working before he left. And found out the problem on my washer. Even used the same reference of Doc Holiday = Tuberculosis recently. I homeschool. Thank-you so much for coming and repairing my machines, I will definitely let my friends know.
Overall Experience