Ali

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 366 customer reviews

We serviced a
SAMSUNG DRYER
Model DVE50T5300C/A3
Near Lincoln, NE 68516
Ali
Job Details: 05/16/2024
During inspection confirmed proper voltage feeding the unit. Disassembled the unit and gained access to the heating element. Tested the element and it failed. Unit will need a new heating element assembly. Returning tomorrow with parts to complete the repair. Ali! ; dspstn on spec-tagged invntry: 1 WP35001247 ELEMENT DC47-00019A
We serviced a
LG REFRIGERATOR
Model LMXS28596D.ASBCNA1
Near Lincoln, NE 68510
Ali
Job Details: 05/16/2024
Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 150 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 20 minutes and achieved a 1529 micron vacuum. After removing vacuum, pump the vacuum settled out at 1529 microns. Vacuum holding steady. I then recharged system with 60g a refrigerant. Unit is now running and beginning to blow cold air. Allow 24 hours for unit to cycle temps back down to normal. Job complete. Ali! ; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL
We serviced a
LG REFRIGERATOR
Model LRFVC2406D/01
Near Lincoln, NE 68516
Ali
Job Details: 05/16/2024
Unit freezing over in freezer section. Fresh food section working good. Looks like freezer door was possibly left cracked for a little while. Utilizing steamer clean all ice from freezer. Unit was able to kick into defrost mode on its own. Customer trying to contact LG regarding the icemaker repair. Ali! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 DA82-01415A WATER LEAKAGE KIT , and 1 TCA36811409 R600 TCA36811415
We serviced a
SUB ZERO REFRIGERATOR
Model CL3650RG/S/P/R
Near Lincoln, NE 68526
Ali
Job Details: 05/15/2024
Unit will need new door. ; ordrng 1 7043314 (ASSY,REF,GL,RH,36,SVCE)
We serviced a
LG REFRIGERATOR
Model LRFOC2606S.ASTCNA0
Near Lincoln, NE 68521
Ali
Job Details: 05/15/2024
When unit was pulled notice condenser fan did not kick on right away. No error codes on ui or pcb. Manually started compressor and compressor powered on properly. Contacted LG tech support. Pulled 0.6amps and 240v per LG tech line that was proper voltage and amperage. Let unit run for 15-20 minutes. Good frost pattern on evap. Will order board and return at a time that works best for the customer. Ali! ; ordrng 1 EBR36832608 (Main pcb)
Bob C
Lincoln, Nebraska
05/18/2024
Ali was very professional, timely, friendly and helpful providing repair service to my refrigerator. He also gave me some advice that would/could save me some money. I would use him again for appliance repair and would recommend his and Home Town Hero’s services.
Overall Experience
John B
Lincoln, Nebraska
05/16/2024
Excellent service for a warranty LG dishwasher. Well studied on a code problem and fix.
Overall Experience
G.J. Miller
Elmwood, Nebraska
05/15/2024
Very friendly, put customer at ease during very trying time. Knowledgeable, no short cuts, done right. Accompanying apprentice, studious and polite. Will call them again if needed. Appreciate good service, difficult to find these days.
Overall Experience
Chrisenda Smith
Lincoln, Nebraska
05/13/2024
Ali is polite and professional, I appreciate his abilities to fix the problems we are having!
Overall Experience
Donna Blythe
Ashland, Nebraska
05/09/2024
Very professional and very thorough.
Overall Experience