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Appliance Repair Van Meter Iowa

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 7 customer reviews

We serviced a
GE MICROWAVE OVEN
Model CTC912P2N2S1
Near Van Meter, IA 50261
Mike
Job Details: 02/09/2024
A15601102 filter bypass for fridge.Unit still rattling once it has run for a bit. Pulled unit out and tested and found the rattle coming from the mounting plate for the magnetron slightly touching the top case of the microwave. Adjusted top case so that it is no longer making contact with mounting plate. Ran and tested microwave for 4 minutes and it is no longer rattling. Reassembled and reinstalled unit and tested again and still no longer making the rattle. Job complete.Thank you for choosing Hometown Hero Appliance Repair Thanks, your favorite technician Mike!
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Van Meter, IA 50261
Koby
Job Details: 02/09/2024
Customer states that door spring popped off so door just drops down. Replaced door hinges, unit functions properly. Job complete.
We serviced a
GE MICROWAVE OVEN
Model CTC912P2N2S1
Near Van Meter, IA 50261
Mike
Job Details: 01/29/2024
Rattle when unit is run for a few minutes. Found a bulletin for exact issue where magnetron wave guide is contacting top cavity panel. Made necessary adjustments, and applied rtv102 to the proper areas per service bulletin. Tested unit and it is no longer making the rattling sound.; used 1 RTV102 (SILICONE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SG/AA
Near Van Meter, IA 50261
Mike
Job Details: 01/19/2024
Ice room is frozen up again. Called and documented with tech line. Once they saw the heat damaged to the ice room and liner the deemed u it not repairable. Samsung customer service d will contact customer I. 3-5 business days.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02642A ICEMKR UPDATE , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-14504C ICE BCKT
We serviced a
SAMSUNG WASHER
Model WF45B6300AW/US
Near Van Meter, IA 50261
Alex
Job Details: 01/11/2024
Customer compliant t is that unit is banging around. Disassembled unit and found broken tub weight. Contacted Samsung visual support and showed them issue. Samsung deemed unit unrepairable. Gave customer case number of 7005893844. Samsung will reach out to customer in the next 2-5 days to talk about next steps. Job complete.Be sure to leave Hometown Hero a review on Google+ or Angies List. Thank you! From your favorite technician, Alex.
Dan and Lori Edwards
Van Meter, Iowa
08/25/2023
Kris is a very knowledgeable and helpful guy, he was great about answering all of our questions. He's a hard worker and super nice, please give him a Big Raise,he is a great asset for your company .We wish all of our customer service providers were this excellent.
Overall Experience
Daniel Edwards
Van Meter, Iowa
06/22/2023
Kris was very professional and informative about what is happening with the icemaker and what needed to be done. In addition kris was kind and friendly making his visit a good experience.
Overall Experience
Wendehls
Van Meter, Iowa
03/17/2023
Came when expected. Took off his shoes. Cordial Placed the appliance in sliders when moving it. Cleaned up and triple checked that there were no leaks.
Overall Experience
Matt
Van Meter, Iowa
01/23/2023
Overall Experience
JP
Van Meter, Iowa
11/13/2022
Alex got right after the issue. Very helpful and did good explaining what was going on
Overall Experience