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Derek F

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 99 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Lincoln, NE 68504
Derek F
Job Details: 04/18/2024
"Found icemaker cavity frozen up with ice from moisture being pulled in from cavity seams. Ice maker is no longer making ice. Steamed out icemaker cavity and removed icemaker and auger. Removed plastic tabs and installed y clip update. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger drain line on auger assembly, installed the auger assembly and new ice maker. Checked line on back and black line is showing. I then installed new main pcb. Then cycled the icemaker and it completed the cycle and filled.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT , used 1 DA81-11160A (Pad) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TD8
Near Lincoln, NE 68516
Derek F
Job Details: 04/18/2024
Upon inspection the refrigerator was making a loud squeaking noise during operation. I first pulled the unit and confirmed the condenser fan was producing the noise. The fan blade had come off of the motor and the motor was squeaking trying to spin. A new motor and fan blade would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Dwight, NE 68635
Derek F
Job Details: 04/18/2024
Upon inspection the dishwasher had no power and failed to drain. I first pulled the unit and inspected the terminal. The power connections had gotten hot and melted the terminal causing a a failure. I then cut both sides back and hard wired them together. I then reconnected power and confirmed the dishwasher was able to drain. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lincoln, NE 68521
Derek F
Job Details: 04/18/2024
Upon inspection the refrigerator water valves are shuttering when water is dispensed. I tested the dispenser and could feel both the inlet and dual valves shake when in use. I then disconnected power and confirmed the house had good water pressure. I then replaced the inlet valve and tested the unit. The inlet valve is working but there was still a restriction. I then removed the water filter and tested the unit. The unit operates perfectly now and customer will need to purchase a new water filter.Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Lincoln, NE 68502
Derek F
Job Details: 04/17/2024
Upon inspection the refrigerators ice maker had frozen up and leaked from the dispenser. Customer had to unplug auger because of internal fire. The auger assembly caused a fire due to connections getting wet and shorting. Per manufacture the ice room is unrepairable due to damage from fire at the auger assembly. This caused damage to the refrigerators cabinet that cant be repaired.Thanks for choosing Hometown Hero Appliance Repair. ; dspstn on spec-tagged invntry: 1 DA81-05595A DA81-11067A WHEN OUT 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT
Joejoe19
Lincoln, Nebraska
04/18/2024
It took 4 visits, but inow works.
Overall Experience
Jill
Lincoln, Nebraska
04/16/2024
Derek did a great job! He is very knowledgeable about his work. I would definitely ask for him again!
Overall Experience
To
Beatrice, Nebraska
04/16/2024
Derek was excellent. Very polite, professional and on time. Highly recommended Derek and your company.
Overall Experience
Lincoln, Nebraska
04/15/2024
He is very professional and knowledgeable. and explained what he was doing.
Overall Experience
Suzie Temple
Seward, Nebraska
04/11/2024
Derek was very friendly. He took the time to explain how he would fix my ice machine. He was very knowledgeable and I highly recommend him.
Overall Experience