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Derek F

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 26 customer reviews

We serviced a
GE REFRIGERATOR
Model PYE22KBLPTS
Near Roca, NE 68430
Derek F
Job Details: 05/25/2023
Upon inspection the refrigerator was not dispensing water after customer had replaced the filter. When I arrived customer had there bypass in the unit and it did dispense water. I connected my diagnostic device and checked for error codes. There were stored codes for failed filter authentication and communication error between the RFID board and the main PCB. A new RFID board and main PCB will be needed and I will return with them to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 WR55X35905 (RFID board) and 1 WR55X38248 (Main pcb)
We serviced a
FRIGIDAIRE WASHER
Model FFLE2022MW2
Near Lincoln, NE 68522
Derek F
Job Details: 05/25/2023
"I arrived today with the parts to complete the repair to the stack washer. We first disconnected power and gained access to the tub. We then removed the wash plate and tub from the shaft. We then removed the old broken tub seal and installed a new one. We then reinstalled the trunion, tub, and wash plate. Finally, we reassembled the unit and ran a test cycle. The washer is now operating properly.Thanks for choosing Hometown Hero Appliance Repair. "
We serviced a
KENMORE REFRIGERATOR
Model 10657285790
Near Lincoln, NE 68527
Derek F
Job Details: 05/25/2023
"Upon inspection the refrigerators ice maker has stopped producing ice. I first tested the dispenser and confirmed they are still getting water through the system. I then tried to run a test cycle on the ice maker. The unit started and stopped multiple times and barely filled water at the wrong time. A new ice maker will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 4317943 (Ice maker), dspstn on spec-tagged invntry: 1 4318046 VALVE, IM DUAL and 1 WPW10190965 ICEMAKER (4317943)"
We serviced a
SAMSUNG WASHER
Model WA400PJHDWR/AA 01
Near Lincoln, NE 68524
Derek F
Job Details: 05/25/2023
Upon inspection the washer was giving a DC error code indicating a unbalanced load. I did an initial test on the machine and noticed extra noise coming from the wash plate while sensing. Once the washer had filled with some water I inspected the tub and condition of the damper rods. The suspension is very worn and sagging with water weight alone. The dampers on the unit would need to be replaced as the tub is moving too much and caused the unbalanced load error. New damper rods would be needed to complete the repair. Thanks for choosing Hometown Hero Appliance Repair.
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Ashland, NE 68003
Derek F
Job Details: 05/24/2023
"Upon inspection the refrigerators ice room has frozen up and made it difficult to remove the ice bucket. The ice maker is all no longer making ice. A new ice maker, auger drain line, main PCB, auger assembly, and RTV will be needed. I will return with these parts to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. ; ordrng 1 DA81-05595A (RTV) and 1 DA82-02675A (I/M service kit) and 1 DA97-12540G (Auger) and 1 DA97-14474C (Ice bucket)"
Wendy
Lincoln, Nebraska
05/18/2023
Derek arrived at the appointment time, was very pleasant, respectful of my home, and best of all, fixed my dishwasher issue quickly! Great repair company, I highly recommend using Hometown Hero Appliance Repair!!
Overall Experience
Bishop
Bennet, Nebraska
05/17/2023
Overall Experience
Happydude
Ceresco, Nebraska
05/11/2023
They were courteous, fast, and do great work. Thank you!
Overall Experience
HOME APPLIANCE
Lincoln, Nebraska
05/09/2023
HE WAS A NICE AND FRIENDLY MAN
Overall Experience
Linda
Lincoln, Nebraska
05/05/2023
Appreciated their willingness to assist in getting the charge’s covered under the warranty when the manufacturer did not give me the local service supplier number. Thank you Derek.
Overall Experience