Hotpoint appliance repair

Hotpoint Appliance Repair in Des Moines

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Hometown Hero Appliance Repair is an authorized Hotpoint repair service, serving the greater Des Moines area with both warranty and out-of-warranty appliance repair and maintenance.

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Why choose a HotPoint Authorized Service Provider?

HotPoint has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair. And to help us continue to deliver the best service experience for their Des Moines customers, HotPoint provides factory training and support to our entire team. In a way, we’re like an extension of the HotPoint brand. 

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Why choose factory certified HotPoint parts and accessories?

Thanks to our appliance parts store, we are the best-stocked appliance repair company in Des Moines, with a full line of factory certified HotPoint parts and accessories at our warehouse. Your technician’s truck will be stocked with these warrantied parts, and, 4 times out of 5, he’ll be able to repair your appliance on the first visit.

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We serviced a
HOTPOINT WASHER
Model HTW240ASK4WS
Near Ankeny, IA 50023
Evan
Job Details: 05/15/2023
Returned to complete repair. Installed replacement damper assembly alongside drive belt and door latch. Unit is now operating properly. Job completed.; dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK and 1 WH23X28418 PMP-DRN
We serviced a
HOTPOINT OVENS GAS
Model RGB745DEP4WH
Near Des Moines, IA 50315
Alex
Job Details: 05/10/2023
Return with parts. Replaced both burner tubes and installed new clips. Tested unit and now everything is kicking on. Showed customer how to remove cook top clips. Job complete.
We serviced a
HOTPOINT OVENS GAS
Model RGB745DEP4WH
Near Des Moines, IA 50315
Alex
Job Details: 05/05/2023
Customer compliant is that the front burners are not working. Cleaned the orifice and still nothing but I can hear and smell gas. Pulled up the cooktop and found the left gas tube broken off and right side is twisted shut. Unit will need new front burner tubes. Quoted customer for tube and clip replacement. Customer approved repair. Customer pair in full. Ordering parts and will return to complete repair 5/10. ; ordrng 1 WB28K10189 (Front right tube x dsm) and 1 WB28K10190 (Front left burner tube - dsm) and 2 WB2K52 (Cooktop clips - dsm NEED 2)s
We serviced a
HOTPOINT WASHER
Model HTW240ASK5WS
Near Knoxville, IA 50138
Kris
Job Details: 04/11/2023
"Complaint of noise from machine found nut on motor pulley loose removed, checked, and reinstalled making sure it is tight no more noises done ; dspstn on spec-tagged invntry: 1 WH23X28418 PMP-DRN"
We serviced a
HOTPOINT WASHER
Model HTW240ASK4WS
Near Ankeny, IA 50023
Evan
Job Details: 03/13/2023
Customer complaint is that unit is not spinning items out. Found multiple UB error codes. Completed large cycle and unit spun clothes out without issue. Advised customer that issue is not replicating and advised on cycle usage. If issue returns please return contact. ; dspstn on spec-tagged invntry: 1 WH23X28418 PMP-DRN
Ames, Iowa
07/05/2022
Overall Experience