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Evan

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 123 customer reviews

We serviced a
FRIGIDARE DRYER
Model Faqe7011kwo
Near Clive, IA 50325
Evan
Job Details: 02/09/2024
Customer complaint is of loud rattling noise during operation. Found rollers in poor condition alongside idler. Quoted for replacement alongside cleaning. Customer approved.; dspstn on spec-tagged invntry: 1 134793511 IDLER and 5 5304523152 ROLLER , used 1 4392067 (REPAIR-DYR) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Marion, IA 52302
Evan
Job Details: 02/08/2024
Customer states ice build up preventing ice maker from workin properly. Clearing out ice from ice maker compartment. Completed ice maker update and unit is now operating properly.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02673A ICEMKR UPDATE , 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESG/AA
Near Hiawatha, IA 52233
Evan
Job Details: 02/08/2024
Customer complaint is that unit is not making ice. Found that ice-maker was frozen up and in need of ice-maker update. Completed ice maker update and unit is now operating properly.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21R7051SS/AA
Near Vinton, IA 52349
Evan
Job Details: 02/08/2024
Customer stated unit had SE error code. REPLACED main PCB with no effect. Error code was related to door assembly. Ordering door assembly and will return to complete repair.; ordrng 1 DE94-03237R (Door Assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Norwalk, IA 50211
Evan
Job Details: 02/07/2024
Contacted customer and scheduled them for a return visit Friday as they were no longer available at this time; schdld next appmnt for 2/9 FRI !
Alanna
Des Moines, Iowa
02/06/2024
Technicians were very helpful and informative! Loved the communication between Hometown Hero Appliance and ability to track to see when Evan was getting close to arriving, so I knew when I needed to leave work to meet him. Highly recommend this company !
Overall Experience
Eric
Tiffin, Iowa
12/21/2023
Excellent and informative service!
Overall Experience
DJL
Ankeny, Iowa
11/28/2023
Evan was knowledgeable and very customer oriented. We appreciated his timely and effective work.
Overall Experience
Shirley
Des Moines, Iowa
11/22/2023
Evan was great. He worked and worked to get my refrigerator doors to open from the right instead of the left. He ran into problems but worked until he got it resolved
Overall Experience
Urbandale, Iowa
11/21/2023
Great knowledge. Great communication. 6 stars!!
Overall Experience