Menu  

Kelvin

Hometown Hero Appliance Repair Rated 5.0 out of 5 stars based on 74 customer reviews

We serviced a
LG REFRIGERATOR
Model LFXS30796D.ASBCNA0
Near Papillion, NE 68133
Kelvin
Job Details: 04/19/2024
Customer states unit is not cooling. Inspected unit, compressor, Evap and condenser fans are running, unit sitting at 68ff and 68fz section. Tapped system, unit has inefficient compressor. Replaced sealed system. Unit is operating properly, covered by manufacturer warranty. Job complete.
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX60A6511SS/AA
Near Bellevue, NE 68005
Kelvin
Job Details: 04/19/2024
Customer states unit is not level from time of install. Inspected unit, adjusted legs to be level. Covered by manufacturer warranty, job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241SR/AA
Near Omaha, NE 68164
Kelvin
Job Details: 04/19/2024
Returned with parts. Removed original icemaker and case filter assembly, installed new. Test cycle still has no water. Verified with tech line that unit has correct main board installed. Ordering new main board. Will return with parts when they arrive. ; ordrng 1 DA92-01190H (Main board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23BB890012AA
Near Omaha, NE 68114
Kelvin
Job Details: 04/19/2024
Customer states unit will not dispense water or fill pitcher. Inspected unit, dispenser sputters, stops filling. Pitcher will fill for short amount of time and stop, very loud whistle. Found water valve is not open completely. Opened valve completely, still not filling as it should. Verified water pressure to unit is good. Removed water line from case assembly, water pressure from case filter is low. Unit will require case filter assy replacement. Replaced case filter assy. Tested water pressure, pressure is good. Water to pitcher and dispenser are still low and whistles. Tested with and without filter in place, no change. Unit will need autofill pitcher assy replaced. Will return with parts when they arrive. ; ordrng 1 Da97-17399U (Autofill pitcher assy)
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Omaha, NE 68114
Kelvin
Job Details: 04/18/2024
"Customer states unit is not drying, inspected unit, found vent on back is completely full of debris. Removed debris. Unit will intermittently heat for a cycle, will require a coil kit and igniter. Customer approved repair. Will return with parts when they arrive. ; ordrng 1 279834 (Coil kit) and 1 279311 (Igniter)"
Padee
Omaha, Nebraska
04/18/2024
Although the information I received of needing a new part for the washer was not exactly what I was expecting, Kelvin’s professionalism was well noted. I’ll keep washing with this one until it gives up the ghost!
Overall Experience
Linda Lough
Omaha, Nebraska
04/12/2024
Overall Experience
Trisha Sommer
Omaha, Nebraska
04/12/2024
Kelvin did an excellent job explaining to me what caused my dishwasher to fail. He was very helpful, speedy and knowledgeable.
Overall Experience
Dennis
Omaha, Nebraska
04/11/2024
Great guy. Thorough and professional. However issue is not resolved. Dryer not fixed. Install of dryer was poor. Burnt wires and melted wires. Tech recommended we contact home depot. Issue still not resolved. Very frustrating.
Overall Experience
Mj
Omaha, Nebraska
04/06/2024
He was amazing, professional and quick! I would’ve tipped him an extra $100 if I had the option. You guys saved me, I wish I would’ve called sooner!
Overall Experience