Mike

Hometown Hero Appliance Repair Rated 4.9 out of 5 stars based on 393 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Des Moines, IA 50320
Mike
Job Details: 06/12/2025
Unit producing ice very slowly. Freezer is at -9 to -12 because when the unit detects that the ice bucket isnt full it runs the freezer to -14 to make ice faster. No errors on the display. Icemaker has a batch of ice in it currently not fully frozen. Checked air flow from the ice maker air duct in evaporator cover and there is air flow. Cycled icemaker and it makes a whining noise when harvesting. It completed the cycle and filled properly. Replaced icemaker under part warranty. Job complete.; dspstn on spec-tagged invntry: 1 DA97-00209Z PIPE HTR and 1 DA97-07603B ICEMAKER
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5021SR/AA
Near Saint Charles, IA 50240
Mike
Job Details: 06/12/2025
Unit deemed unrepairable.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
GE REFRIGERATOR
Model GFE26GSKHSS
Near Urbandale, IA 50323
Mike
Job Details: 06/11/2025
Water dispenser has poor flow. Tested dispenser and it took about 25 seconds to fill a 16oz glass with filter bypass in it was about 21 seconds. Checked flow from primary valve to dispenser valve and it is poor as well. Checked water supply and it first it was weak and then some mineral deposits came out and it had great flow. Reconnected the water line and tested dispenser and its now taking 11 seconds to fill the glass. Hard water likely built up at the shut off and opening and closing it cleared it out. Job complete.
We serviced a
LG WASHER
Model WT7300CW/01
Near Waukee, IA 50263
Mike
Job Details: 06/11/2025
Unit would not power on. Checked power at the outlet and have no power at outlet. Found breaker tripped reset breaker and unit runs. Husband called wife and she said that the unit leaked in the basement. Found u it is leaking from underneath. Inspected and found a hole in the tub to pump hose. Will need new hose to repair. ; ordrng 1 AAS73229402 (DRAIN HOSE - INTERNAL)
We serviced a
SUB ZERO (H) REFRIGERATOR
Model IC-24FI
Near Waukee, IA 50263
Mike
Job Details: 06/11/2025
After opening and closing the door it will not open for several minutes. Found the condensate drain clogged and frozen up not allowing the pressure inside the fridge to equalize with the outside causing the door to suction shut. Will need to defrost and clear drain line.
West Des Moines, Iowa
SAMSUNG REFRIGERATOR
RF32CG5400MTAA
06/09/2025
Wendy Rieser
West Des Moines, Iowa
SAMSUNG MICROWAVE OVEN
MC17T8000CS/AA
Mike was a very detailed and well spoken person. His knowledge is detailed and he is very respectful in a customer’s home. I am thankful he fixed our problem with the microwave. Mike is a very knowledgeable service provider and that he is respectful is a top quality person.
06/02/2025
Ankeny, Iowa
MAYTAG WASHER
MHW6630HC0
05/27/2025
Des Moines, Iowa
SAMSUNG REFRIGERATOR
RF260BEAESG/AA
05/20/2025
Johnston, Iowa
SAMSUNG REFRIGERATOR
RF32CG5400SRAA
Michael fixed our samsung ice cube maker. He was respectful, professional, efficient, and careful to protect our freezer and accurately diagnosed the problem. High quality
05/16/2025