Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

JENNAIR RANGE/COOKTOP EL

Model JGD3536GB00

Near Des Moines, IA 50321

Alex

Job Details: 06/28/2022

"Customer complaint is that center rear burner will not turn on because knob will not rotate. Found burner valve knob locked up and unable to rotate. Unit will need a new valve. Quoted customer for valve repair, customer accepted repair. Ordering new valve and will return with parts to compete repair. I will also look over all connection to make sure all connections are secure. ; ordrng 1 W10844472 (Valve)"

We serviced a

SPEED QUEEN WASHER

Model SWNNC2PP113TW02

Near Omaha, NE 68105

Hunter

Job Details: 06/28/2022

"Customer states that unit is not operating. Found fault in unit drive belt. Recommend replacement of belt. Customer approve repair. Ordered part and scheduled a return visit. Thank you, from your Hometown Hero, Hunter!; ordrng 1 200923 (Drive belt), dspstn on spec-tagged invntry: 1 205217P AMANA PUMP"

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS

Near Norwalk, IA 50211

Alex

Job Details: 06/28/2022

Customer complaint is that units front display is not working. Found no power coming to the control on the front of the fridge. Control board up top also runs ice maker in fresh food section and that is why unit is no longer producing ice. Ordering new control board and will return with parts to complete repair. ; ordrng 1 12033817 (Control board - dsm) and 1 10015630 (Main board - dsm)

We serviced a

GE REFRIGERATOR

Model ETS19XBMDRWW

Near Omaha, NE 68114

Hunter

Job Details: 06/28/2022

"Customer states that unit is not cooling properly. Found fall in unit defrost thermostat. Recommend replacement of thermostat. Customer approved repairs, installed new thermostat. Unit is now operating properly. Balance collected on previous visit. Please allow 24 hours for unit to cool. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

SUB ZERO REFRIGERATOR

Model BI-36UID/S/PH-RH

Near Des Moines, IA 50309

Kris

Job Details: 06/28/2022

Customer stated rails are not working need appropriate tools to complete ; schdld next appmnt for 7/5 TUE PM

We serviced a

LG WASHER

Model WM4270HVA

Near Omaha, NE 68106

Mark F

Job Details: 06/28/2022

"Unit states unit is leaking. Found unconnected recirculating on hose. Reconnected. Job complete.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP 1 5220FR2006H VALVE , and 1 5220FR2075L VALVE"

We serviced a

SAMSUNG DRYER

Model DVE45T6000V/A3

Near Lincoln, NE 68512

Tyler

Job Details: 06/28/2022

"Customer states that makes a loud grinding noises. Inspected unit and found idler pulley was not spinning properly and belt was worn out. Also found a grinding noise coming from drive motor. Will need to replace drive motor on return visit.; ordrng 1 DC96-00790G (Dryer drive motor assembly), dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111SG/AA

Near Lincoln, NE 68505

Megan

Job Details: 06/28/2022

"Return with parts. Freezer temperatures 0 and -7 degrees. Installed freezer door connecting water lines, gasket, and icemaker. Completed condenser cleaning. Unit operating properly. Please allow 24 hours for temperatures to reach desired settings and ice production.Thank you for choosing Hometown Hero Appliance Repair. If you leave a review on Google+, Angie's list or even Facebook, we will send you a gift card to Jimmy John's!Thank you for letting us be Your Hometown Hero!Thank You!Megan; used 1 CONDCLEAN (CONDENSER CLEAN STD ADD ON) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Omaha, NE 68022

Derek

Job Details: 06/28/2022

Inspected machine. 39c is present for jammed ice maker. Removed ice maker and room is absolutely perfect with zero frost and ice accumulation. Looked at ice maker mold and found ice maker drive motor has failed and ejector fingers are now outside of the home position. Installed new ice maker provided by warranty company and ran a test cycle. New ice maker completes harvest and successfully refills with water. Job is complete.

We serviced a

SAMSUNG WASHER

Model WA400PJHDWR/AA

Near Omaha, NE 68112

Hunter

Job Details: 06/28/2022

"Customer states unit is leaking and has an NF error code. Found unit sensor disconnected. Replaced hose to sensor. Also found fault in unit water inlet valve. Recommend replacement of valve. Customer declined to make repairs at this time. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

SAMSUNG WASHER

Model WF56H9100AG/A2

Near Omaha, NE 68112

Hunter

Job Details: 06/28/2022

"Customer states unit will stop at 25 minutes and give an E3 error code. Found fault in unit motor assembly. Recommend replacement of unit motor. Motor is covered by manufacturer warranty. Installed new motor. Unit is now operating properly. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N

Near Urbandale, IA 50322

Mike

Job Details: 06/28/2022

Ordering new zeolite container nut.; ordrng 1 10024356 (Nut dsm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2778EEZ01

Near Ankeny, IA 50023

Mike

Job Details: 06/28/2022

Defrosted and cleared drain line installed drain heater probe.; used 1 819043 (HEAT-PROBE DEF DRAIN) from stock

We serviced a

MARVEL ICEMAKERS - GRID

Model MACP215SS01A

Near Ankeny, IA 50023

Mike

Job Details: 06/28/2022

Found water hose blocking ice from harvesting properly.

We serviced a

LG REFRIGERATOR

Model LFX28968ST.ASTCNA4

Near Johnston, IA 50131

Dillon

Job Details: 06/28/2022

"Found that when I tapped the unit I found that there was an inefficient compressor. I then swapped out the compressor and the filter drier and found that after I installed the new software update and recharged it with refrigerant that the machine did start to cool but only a few degrees. Told customer they would need to give the unit 24 to 48 hours to notice a full cool down. I also found that the water line connecting to the water valve is leaking water. I then told customer he would need to call a plumber to resolve this issue; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762004 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

LG REFRIGERATOR

Model LMXS30796s

Near Granger, IA 50109

Dillon

Job Details: 06/28/2022

"Found that when I tapped the unit I found that there was an inefficient compressor. I then swapped out the compressor and the filter drier and found that after I installed the new software update and recharged it with refrigerant that the machine did start to cool but only a few degrees. Told customer they would need to give the unit 24 to 48 hours to notice a full cool down. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221802 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

U-LINE ICEMAKERS - GRID

Model UHNP315-IS01A

Near Waukee, IA 50263

Dillon

Job Details: 06/28/2022

"Customer complaint is at the unit stop making ice again. Found that there was a number 11 error code flashing and the unit. I then called tech-support and inform tech-support of all the parts that have been replaced and that the issue is still happening. Tech-support then told me to replace the main control board. Will return with part; ordrng 1 80-55398-00 (Main Board dsm), dspstn on spec-tagged invntry: 1 48388 SS BRAIDED 1/4 HOSE (S) 1 8003RP TUBE-WATER , and 1 WX08X10015 WTR LINE 15' PEX"

We serviced a

JENNAIR REFRIGERATOR

Model JFI2089WES6

Near Omaha, NE 68131

Mark

Job Details: 06/28/2022

"Customer states unit has ice in bottom of freezer and leaks onto floor, drain line needs cleared and replaced ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 W10619951 TUBE-DRAIN"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Omaha, NE 68127

Austin

Job Details: 06/28/2022

Customer states unit is filling when off. Replaced water inlet valves.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Omaha, NE 68147

Austin

Job Details: 06/28/2022

Customer states unit is leaking. Cleaned units drain tubes. ; dspstn on spec-tagged invntry: 1 242252702 VALVE-WATER and 1 5303918344 ICE MAKER ASSY

We serviced a

LG REFRIGERATOR

Model LSXS26326S/09

Near Omaha, NE 68107

Jacob

Job Details: 06/28/2022

Customer states unit is not cooling properly. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL74760901 EVAP

We serviced a

SAMSUNG WASHER

Model WA51A5505AW/US

Near Bellevue, NE 68005

Austin

Job Details: 06/28/2022

Customer states unit will not start. Unit will need a stator and main pcb. ; ordrng 1 DC97-20946A (Stator) and 1 DC92-02965B (Main pcb)

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE59N6630SS/AA

Near Bellevue, NE 68123

Austin

Job Details: 06/28/2022

Customer states units door will not close. Tightened up screw. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB13

Near Bellevue, NE 68123

Austin

Job Details: 06/28/2022

Customer states unit is dead. Replaced the main board and supply board.

We serviced a

SAMSUNG DRYER

Model DVE45A6400V/A3

Near Omaha, NE 68114

Mark F

Job Details: 06/28/2022

Customer states unit isnt drying. Found clogged dryer vent. Unit operating properly.; dspstn on spec-tagged invntry: 1 DC93-00154A HEATER 2 STAGE (GRACE)

We serviced a

WOLF RANGE/COOKTOP GS

Model GR366

Near Norwalk, IA 50211

Mike

Job Details: 06/28/2022

Replaced bullnose due to cosmetic damage.

We serviced a

GE MICROWAVE OVEN

Model n/a

Near Minburn, IA 50167

Dillon

Job Details: 06/28/2022

"Customer complaint is that the microwave was dead and not working at all. I then found that the microwave was unresponsive. I then had the customer sign a moving waiver so I could pull the machine down from its cabinet area. And then pulled the machine down and did some testing and found that the mag TCO had tripped. I then reset the TCO and found that the machine was operating properly. I then ran the unit for 10 minutes and found that it was operating the way that it was supposed to but there was nothing that was causing the TCO to trip. Job complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT and 2 WPM0805101 FUSE,20AMP"

We serviced a

LG DRYER

Model DLGX5171W

Near Omaha, NE 68124

Kyle

Job Details: 06/28/2022

"Found dryer vent restricted. Replaced dryer vent; dspstn on spec-tagged invntry: 1 5301EL1001J ELEM 1001A-1001H 1 5318EL3001A IGNITER , 1 DFLX8 VENTING 8' , and 1 R20HD ADAPTR ROUND/OVAL 4"

We serviced a

SUB ZERO REFRIGERATOR

Model IC-30FI

Near Des Moines, IA 50312

Mike

Job Details: 06/28/2022

Cleaned condenser and ordering new water filter.

We serviced a

LG DRYER

Model DLE1101W

Near Omaha, NE 68127

Kyle

Job Details: 06/28/2022

Found dryer vent restricted and needs to be cleaned

We serviced a

GE REFRIGERATOR

Model GFE28GMKBES

Near Omaha, NE 68106

Kyle

Job Details: 06/28/2022

Found unit has bad evap fan motor; dspstn on spec-tagged invntry: 1 WR55X37006 CONTROL BOARD

We serviced a

WHYNTER REFRIGERATOR

Model BE-128WS

Near Indianola, IA 50125

Kris

Job Details: 06/28/2022

Customer complaint of unit not cooling found compressor has failed quoted for repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS0A

Near Lincoln, NE 68521

Megan

Job Details: 06/28/2022

"Return with parts. Installed new latch. Tested to ensure unit is operating properly.Job complete.Thank you for choosing Hometown Hero Appliance Repair. Your Hometown Hero, Megan ; dspstn on spec-tagged invntry: 1 5304442175 LATCH & GSKT KIT-BLK"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22K9581SG

Near Wahoo, NE 68066

Megan

Job Details: 06/28/2022

"Customer states icemaker is not making ice. Utilized steamer to free ice bucket. Replaced auger motor, icemaker, and ice bucket. Customer states unit cannot be moved so unable to replace Mai control board. Unit called for water, job complete. Please allow 24 hours for temperatures to return to settings and ice production ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-08680G ICE CASE ROUTE , 1 DA97-12540K AUGER ASSY CASE MOTOR , and 1 DA97-14504C ICE BCKT"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Wahoo, NE 68066

Megan

Job Details: 06/28/2022

"Customer states unit making whistling noise . Unit needs new idler pully and 1 roller. Replaced idler pully assembly.Thank you for choosing Hometown Hero Appliance Repair. If you leave a review on Google+, Angie's list or even Facebook, we will send you a gift card to Jimmy John's!Thank you for letting us be Your Hometown Hero!Thank You!Megan; dspstn on spec-tagged invntry: 1 DC31-00055G MOTOR AC DRIVE DRYER and 1 DC93-00634A IDLER ASM , used 1 VENTCLEAN (VENT CLEANING ADD ON) from stock"

We serviced a

SAMSUNG WASHER

Model WF45K6500AW

Near Wahoo, NE 68066

Megan

Job Details: 06/28/2022

"Customer states unit is having a variety of issues from randomly pausing mid cycle to locking once cycle is complete and not unlocking. Will need new door latch, main control board, and user interface control.Thank you for choosing Hometown Hero Appliance Repair. If you leave a review on Google+, Angie's list or even Facebook, we will send you a gift card to Jimmy John's!Thank you for letting us be Your Hometown Hero!Thank You!Megan; ordrng 1 DC92-01802L (Control board) and 1 DC64-00519D (Door latch) and 1 DC92-01803J (Main pcb)"

We serviced a

WHIRLPOOL DRYER

Model WED95HEXW0

Near Omaha, NE 68106

Kyle

Job Details: 06/28/2022

"Found bad motor relay. Replaced control board; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR and 1 WP3392519 THRML CUTOUT , pckd up 1 W10845086 (Control board)"

We serviced a

LG REFRIGERATOR

Model LFCC22426S

Near Norwalk, IA 50211

Alex

Job Details: 06/28/2022

"Customer complaint is that ice maker and top shelf are all frosted up. I see the rime ice buildup on the ice maker and top shelf in freezer section and notice that the gasket is not closing all the way. I checked to make sure nothing was blocking the door from fully closing and that door was properly mounted. There is a significant gap right in the middle of the door. Upon further inspection, I found that the door itself is bowed outwards. Unit will need new freezer door and gasket. Ordering new parts and will return to complete repair. ; ordrng 1 ADD73719026 (Freezer door - dsm) and 1 MDS64172922 (Gasket - dsm)"

We serviced a

U-LINE ICEMAKERS - GRID

Model UHNB315-SS01A

Near Bellevue, NE 68123

Jacob

Job Details: 06/28/2022

"Customer states unit is now operating properly. Installed new main board, water valve and bin thermistor."

We serviced a

JENNAIR REFRIGERATOR

Model JRSD209TB

Near Omaha, NE 68022

Brandon

Job Details: 06/28/2022

"Was able to lubricate and raise the hinge some, unit still had issues running the cabinet. With no parts available to fix the unit properly I was able to use the Samsung door adjustment C clips in between the phasers to give the door the lift it needed to allow the door to shut properly. Thank you, from your Hometown Hero, Brandon! ; used 1 DA99-04158A ( DOOR ADJUSTMENT CLIPS) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Omaha, NE 68135

Brandon

Job Details: 06/28/2022

"Unit had a bad ice route flap seal, cleaned area. Unit also needed defrost time adjusted and outside of ice room sealed up. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Bellevue, NE 68123

Jacob

Job Details: 06/28/2022

"Customer states unit is not making ice. Installed new ice maker, auger assembly and ice route gasket.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-13829C ICE CASE ROUTE"

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model FGET3066UD

Near Papillion, NE 68046

Jacob

Job Details: 06/28/2022

Opened box and got stainless panel instead of black stainless. Will need to reorder the part. ; ordrng 1 5304514956 (Door panel)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Omaha, NE 68106

Kyle

Job Details: 06/28/2022

Found leaking from heater. Replaced heater assembly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF1

Near Ashland, NE 68003

Ali

Job Details: 06/28/2022

During inspection temperatures in the unit was around 60?. Pressurized the system and confirmed all of my joints were properly sealed. Contacted Frigidaire techline and confirmed there was an internal issue. Unit had been deemed unrepairable. Frigidaire will contact the customer about and exchange. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; schdld next appmnt for 6/29 WED !

We serviced a

WHIRLPOOL DRYER

Model WED9400SU0

Near Ashland, NE 68003

Ali

Job Details: 06/28/2022

"During inspection the unit would act like the door was not shut. Upon further inspection I noticed the door switch is not activating properly. Unit will need a new door switch assembly. Once the part has been received office will call to reschedule.Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 WP8283288 (SWITCH-DOR), dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR and 1 WP3392519 THRML CUTOUT"

We serviced a

SUB ZERO REFRIGERATOR

Model BI-36U/O-LH

Near Omaha, NE 68132

Mark

Job Details: 06/28/2022

Returned with parts. Placed basket retainer clip. Removed Frz door and verified glide operation

We serviced a

MAYTAG DRYER

Model MDG26CSAAL

Near Omaha, NE 68134

Mark

Job Details: 06/28/2022

"Customer states moisture is building up in unit, venting needs cleared and lint filter replaced ; dspstn on spec-tagged invntry: 1 4396010RP 6FT SCVENT and 1 WP33002970 LINT FILTER"

We serviced a

AMANA DRYER

Model NED7200TW

Near Omaha, NE 68138

Vince

Job Details: 06/28/2022

"Customer states that unit is tumbling but no heat. Found failure in heater. Replaced heater assembly. Unit now operating properly. Job complete. Thank you, from your Hometown Hero, Vince and Mike!; dspstn on spec-tagged invntry: 1 DC96-00887C THERMAL FUSE W/ STAND and 1 WP35001247 ELEMENT DC47-00019A"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1050XTPB3

Near Bennington, NE 68007

Derek

Job Details: 06/28/2022

"Customer states that dishwasher would not stop filling with water, regardless of if the door was open or not. Inspected unit. Started a wash cycle and machine successfully fills to the appropriate level and then begins circulation cycle. Canceled cycle and verified drain is working properly. Retested 3 more times and machine fills, circulates, and drains with no problem. Ran longer test and confirmed heating element is turning on. Shut off water to home and removed valve assembly. Installed new valve and checked for leaking. Ran an additional test and verified no issues remain. Job is complete. ; dspstn on spec-tagged invntry: 1 8193762 FUSE-SQUARE 1 W10542314 GASKET W/ STRIKE , and 1 WP8531669 FILL VALVE ASSY , used 1 69A-6C (3/8 ELBOW) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Lincoln, NE 68506

Kevin

Job Details: 06/28/2022

"No errors. Bucket broken up and ice melting and re freezing do to air leak in bucket. Installed icemaker kit and bucket. Covered by Samsung per SM. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT 12604D"

We serviced a

GE REFRIGERATOR

Model GFSF6KKYEBB

Near Omaha, NE 68154

Travis

Job Details: 06/28/2022

"Customer states fresh food section is not cooling well. Inspected unit. 53 in fresh food 0 in freezer. Ice coming through back wall. Returned error. Error for fresh food defrost. Put in force defrost. Heater comes on. Will need water leakage kit, defrost sensor and evap cover. ; ordrng 1 WR60X10324 (Evap cover), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

LG REFRIGERATOR

Model LFXS30726B

Near Omaha, NE 68022

Travis

Job Details: 06/28/2022

"Found inefficient compressor. Replaced compressor and filter drier. Updated software. Test ok. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73341411 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

GE WASHER

Model GFW490RSK0WW

Near Omaha, NE 68138

Vince

Job Details: 06/28/2022

"Customer states that unit is making a loud grinding noise. Unit has a failure in the outer tub and counterweight. Customer would not like repair done. Thank you, from your Hometown Hero, Vince and Mike!"

We serviced a

WHIRLPOOL ICEMAKERS - GRID

Model GI15NDXZS2

Near Omaha, NE 68144

Vince

Job Details: 06/28/2022

"Return with parts. Installed new housing. New pump and valve are already installed. Unit is starting to make ice. Allow 24 hours for unit to make ice. Job complete. Thank you, from your Hometown Hero, Vince and Mike!"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Lincoln, NE 68516

Tyler

Job Details: 06/28/2022

"Customer states that unit will not make ice. Found that the ice room was frozen not allowing ice to cycle. Defrosted ice room and removed icemaker and auger. Cleaned out ice room and sealed with RTV. Updated auger with new heater. Replaced ice maker and reinstalled auger. Pulled out unit and replaced main PCB. Ran unit through diagnostics via Hass. Unit passed inspection job completed; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02673A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

MAYTAG DRYER

Model MDG26CSAAL

Near Omaha, NE 68134

Mark

Job Details: 06/28/2022

"Unit isnt heating, needs new ignitor and wall vent replaced ; dspstn on spec-tagged invntry: 1 279311 IGNITOR,DRY and 1 4396010RP 6FT SCVENT"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000BC/AA

Near Omaha, NE 68134

Mark

Job Details: 06/28/2022

"Customer states unit was leaking water and has warm temps, unit needs system repair"

We serviced a

BOSCH DISHWASHER

Model SHE43F16UC/56

Near Omaha, NE 68164

Derek

Job Details: 06/28/2022

"Inspected unit and found lower spray arm not rotating. Removed sprayer and found lots of scale. Removed scale and tested operation, but lower spray arm still wont rotate. Compared old spray arm to the new spray arm and they are identical. Explained findings to customer and suggested that replacement of arm may fix issue. Customer wants to try. Tech placed new spray arm into machine and lower spray arm is now rotating properly. Job is complete."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S

Near Omaha, NE 68022

Travis

Job Details: 06/28/2022

"Temps are currently 38 and -4. Found craft ice maker was over full and stuck. Believe it would try to harvest but failed. However the ice maker thought it did and filled with water causing it to leak into freezer and bucket causing ice slab. Same issue as April of 21. Explained to customer appears RO system is affecting unit. Unit is outside first heat warranty but customer has extended through squaretrade. Explained customer next steps. Customer will get plumber out to try and boost pressure to unit. Will also work on getting squaretrade dispatch. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76681401 EVAP , and 1 TCA36811409 R600 CMPRSR"

We serviced a

KITCHENAID ICEMAKERS - GRID

Model KUIX505ESS

Near Omaha, NE 68022

Vince

Job Details: 06/28/2022

"Customer states that unit is making ice but it is melting very fast. Found issue with water fill. Will need water inlet valve and filter, unit will also need a cleaning. Thank you, from your Hometown Hero, Vince and Mike!; ordrng 1 W10897719 (Water inlet valve), dspstn on spec-tagged invntry: 1 428734 CLEANER,I/M NICKLE SAFE and 1 F2WC9I1 ICE 2 FILTER"

We serviced a

THERMADOR RANGE/COOKTOP GS

Model PRD366WHU/01

Near Douglas, NE 68022

Vince

Job Details: 06/28/2022

"Customer states that home was struck by lightning. Many electronics in home were damaged. Oven will not turn on. Found failures in main control and display boards. Will need to order parts and schedule a return visit. Thank you, from your Hometown Hero, Vince and Mike!; ordrng 1 11032521 (Main pcb) and 1 10005470 (Logic board) and 1 12031987 (Home connect board) and 1 12028870 (Display)"

We serviced a

LG MICROWAVE OVEN

Model LMV1813ST

Near Omaha, NE 68164

Derek

Job Details: 06/28/2022

"Inspected microwave and found unit counting down without energizing any loads. Removed console and inspected. Found harnesses damaged on hv relay, and on upper microswitch. Repaired wiring and tested operation. Microwave is now energizing loads and running properly. Job is complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"

We serviced a

SUB ZERO REFRIGERATOR

Model 532

Near Omaha, NE 68022

Travis

Job Details: 06/28/2022

"Temps are 0 and 37. One upper freezer bulb is burned out and lower one is missing. No lights in fresh food work. Moved bulbs to freezer and they are all operating properly. Bypassed light switch. One remaining bulb comes on but the other is burned out. Will need new light switch along with 3 bulbs. Also condenser cleaning. Installed new parts and cleaned condenser. Job complete. ; dspstn on spec-tagged invntry: 1 7014646 SWITCH-LITE , used 1 CONDCLEANHI (CONDENSER CLEAN HI END ADD O) from stock"

We serviced a

SUB ZERO FREEZER

Model 700TC/I??

Near Omaha, NE 68112

Travis

Job Details: 06/28/2022

"Customer states unit stopped making ice but is now operating properly again. Inspected unit. Serial tag is missing. Called sub z to try and identify. Could not. Was able to identify model I believe. Customer wants ice maker replaced and new bucket as it is missing. Customer asked just to order bucket. Will order part for pickup. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 7021105 (Ice bucket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS

Near Lincoln, NE 68516

Kevin

Job Details: 06/28/2022

"Ff evap. Frozen over, thawed and replaced thermistor ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Ceresco, NE 68017

Ali

Job Details: 06/28/2022

Pulled the unit utilizing my floor protection and gain access to the old wash pump assembly. Removed the old assembly and installed the new assembly. Reassembled the unit and ran a normal cycle. Confirmed there wasn't any leaks. Unit is now operating properly.Job Complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!

We serviced a

LG REFRIGERATOR

Model LFX31945ST/07

Near Omaha, NE 68117

Kyle

Job Details: 06/28/2022

Found unit has sealed system issue will need compressor drier and ff evap; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

LG DRYER

Model DLEX4000B.ABLEEUS

Near Lincoln, NE 68521

Kevin

Job Details: 06/28/2022

Scratch on plastic glass need door asm to get part. Office will schedule when in. ; ordrng 1 Adc30003003 (Door asm)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Lincoln, NE 68512

Tyler

Job Details: 06/28/2022

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Lincoln, NE 68510

Kevin

Job Details: 06/28/2022

Switch under sink off. Edu customer. Ran unit in install mode. All passed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Lincoln, NE 68507

Kevin

Job Details: 06/28/2022

"Icemaker is broke. Visual inspection, needs icemaker. ; ordrng 1 5304525923 (Icemaker)"

We serviced a

LG WASHER

Model WM2601HR

Near Omaha, NE 68118

Derek

Job Details: 06/28/2022

"Customer states that a small puddle of water is on the floor in front of the machine every few cycles. Puddle is small but noticeable. Checked machine over and found no visual cues of leaking occurring from door bellows or filter area. Ran diagnostic test cycle. Machine does not leak after running agitation for 10 minutes with a full tub of water. Disassembled washer and checked interior for signs of leaking. Drain pump and door boot have been replaced previously and neither show signs of issues. Interior of machine has debris present from previous door boot issue, but no liquid is found anywhere inside. Reassembled and ran second test. Still no leaking occurring. Tech believes that issue may have been caused by debris on the door bellow, or possible over loading. No repair suggested at this time as leaking did not occur. Job is complete. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Omaha, NE 68022

Derek

Job Details: 06/28/2022

"Inspected machine. Drawer in fresh food zone is broken. All other shelves, bins, and drawers are proper. Trip authorization is for diagnosis and pictures only. Tech will supply part number to warranty. Job is complete.Drawer- WPW10542033"

We serviced a

LG REFRIGERATOR

Model LRSXS2706V/00

Near West Des Moines, IA 50265

Evan

Job Details: 06/28/2022

"Found the freezer door hinge bent, causing the door not to seal properly .Replaced door hinge. Door now opening, closing, and sealing correctly.Positive reviews on Google, Angies list, Facebook or anywhere else are very helpful and greatly appreciated. A sincere thank you for using Nebraska home Appliance from your Technician Evan!"

We serviced a

ALL BRANDS REFRIGERATOR

Model NM10A

Near Waterloo, NE 68069

Derek

Job Details: 06/28/2022

"Inspected machine. Unit is branded as a northland. Machine is a stand alone integrated 15 refrigerator column. Opened fridge and found interior light on, but no system operation is occurring. Adjusted cold control thermostat and machine does not cycle. Opened machine compartment and found defrost timer. Tapped on timer with a screw driver and machine immediately powers on and begins cooling. Defrost timer has failed and needs replaced. Found and substitute part available. Provided quote to customer and customer approved. Will order part and return in 5-8;business days. Job is not complete. ; ordrng 1 S18960-000 (Timer)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW500ASN1WS

Near Lincoln, NE 68505

Kevin

Job Details: 06/28/2022

"Installed gearcase,agitator,screw and cap. Now useable."

We serviced a

LG REFRIGERATOR

Model LFX28968ST

Near Omaha, NE 68134

Mark

Job Details: 06/28/2022

"Customer states door dispenser isnt closing, verified operation of dispenser and quoted for replacement"

We serviced a

GE REFRIGERATOR

Model ESH22XGPAWW

Near Fort Calhoun, NE 68023

Mark

Job Details: 06/28/2022

"Customer states unit melted ice and isnt cooling, evap fan motor needs replaced ; dspstn on spec-tagged invntry: 1 IM6D ICEMAKER (MAY NEED ADAPTE 1 WR62X10055 SOLENOID ASM , and 1 WR62X23154 SOLENOID&PLUNGER , used 1 WR60X10074 ( MOTOR DC EVAP FAN) from stock"

We serviced a

SAMSUNG DRYER

Model DV48J7700EW/A2

Near Omaha, NE 68116

Shannon

Job Details: 06/28/2022

Inspect unit could not get to act uo today ram on heated dry started all times disassemble unit inspect drum rolls a and idler pulley to verify are not sticking or stuck to cause similar issue all ok would recommend motor assy if have to spin drum to get to start ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM

We serviced a

FRIGIDAIRE REFRIGERATOR

Model BGHS2644KF0

Near Bennington, NE 68007

Shannon

Job Details: 06/28/2022

Water tank coils freezing in fridge section is on reverse osmosis moved to a warmer temp fridge was set at 33 open door let warm air in fridge with drawers out un thawed and started working do not recommend ro recommend dedicated source to unit slow water out door and ice maker fills slow also ; dspstn on spec-tagged invntry: 1 242252702 VALVE-WATER

We serviced a

GE PROFILE REFRIGERATOR

Model PFSS5RKZSS

Near Omaha, NE 68164

Shannon

Job Details: 06/28/2022

Arrived at unit customer states not making noise today inspect unit all fans running as should and cooling well 0 in freezer 36 in fridge

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Omaha, NE 68116

Shannon

Job Details: 06/28/2022

Unit making ice today any issues recommend w11415785 customer to keep eye on unit will check back and verify working ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Omaha, NE 68142

Shannon

Job Details: 06/28/2022

Doing later today when customer available ; saved tckt

We serviced a

LG DRYER

Model DLEX5170W

Near Omaha, NE 68116

Shannon

Job Details: 06/28/2022

"Inspect unit for use is cycling as should and rollers and belt ok test ok ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 4 4581EL2002H ROLLER ASM"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Omaha, NE 68136

Brandon

Job Details: 06/28/2022

"Ice maker updated. Unit also has cooling issues but customer has service one to fix those issues. Water valve needs replaced to the unit, needs water leakage kit, new defrost sensor and evap cover. Ice maker is good to go though. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02679D PCB , 1 DA97-13829C ICE CASE ROUTE , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"

We serviced a

GE REFRIGERATOR

Model GSH22JSXMSS

Near Ralston, NE 68127

Brandon

Job Details: 06/28/2022

"Light bulb was loose and the screw on the handle needed to be tightened. Nothing wrong or broken about unit, just as it ages stuff gets loose and worn. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 2 8009 BULB 40W"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ00

Near Bellevue, NE 68005

Brandon

Job Details: 06/28/2022

"I replaced water fill tube that had split from ice build up. Verified and tested everything and even tried getting water valve to possibly leak. Ended up playing with the homes water supply to fridge and found a bunch of mineral buildup inside the valve. Cleared minerals out and tested unit. Water pressure it up but nothing crazy. Unit should now be working as intended. Thank you, from your Hometown Hero, Brandon!"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS

Near Clive, IA 50325

Rory

Job Details: 06/28/2022

Replaced ice maker ; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER

We serviced a

SAMSUNG RANGE/COOKTOP EL

Model NE59J7850WG/AA

Near Runnells, IA 50237

Rory

Job Details: 06/28/2022

Ordering parts for return visit ; O-emld tckt

We serviced a

SAMSUNG DRYER

Model DVE54R7200W/A3

Near Altoona, IA 50009

Rory

Job Details: 06/28/2022

Replaced steam valve.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A9671SR/AA

Near Altoona, IA 50009

Rory

Job Details: 06/28/2022

Adjusted door leveling

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Elkhart, IA 50073

Rory

Job Details: 06/28/2022

Unit needs main control board ; ordrng 1 DA94-04603E (Main PCB dsm)

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Lincoln, NE 68521

Tyler

Job Details: 06/28/2022

"Customer states that unit will not power on. I checked to see that unit was receiving proper voltage. Confirmed 120vac to unit. Found that user interface was not workin. Disassembled unit and found user interface wasnt receiving voltage. Replaced UI and set logic on it. Ran unit through test cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WD21X10490 LATCH ASM 1 WD21X23462 LOGIC BOARD , and 1 WD21X24900 CONTROL"

We serviced a

LG WASHER

Model WM3470HWA

Near Pleasant Hill, IA 50327

Evan

Job Details: 06/28/2022

"Unit was not draining. Replaced main control board and tested. Issue resolved.Positive reviews on Google, Angies list, Facebook or anywhere else are very helpful and greatly appreciated. A sincere thank you for using Nebraska home Appliance from your Technician Evan!"

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Council Bluffs, IA 51501

Hunter

Job Details: 06/28/2022

"Customer states unit made a spark and will not run. Found wire damage at unit terminal block. Recommend replacement of wire harness. Repair approved by manufacture warranty. Installed new wire harness. Unit is now operating properly. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

LG REFRIGERATOR

Model LFXS26596D.ASBCNA1

Near Bellevue, NE 68005

Austin

Job Details: 06/28/2022

Customer states making a noise when dispensing. Replaced the water inlet valves. ; dspstn on spec-tagged invntry: 1 AJU72992601 VALVE

We serviced a

KENMORE REFRIGERATOR

Model 106.865258

Near Omaha, NE 68106

Austin

Job Details: 06/28/2022

Customer states unit is not cooling in Fridge. Unit will need defrost timer and bimetal ; ordrng 1 W10822278 (timer-def) and 1 WP4387500 (bimetl-def)

We serviced a

FORNO RANGE/COOKTOP GS

Model n/a

Near Omaha, NE 68106

Austin

Job Details: 06/28/2022

Customer states oven keeps going out. Adjusted thermocouple

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Papillion, NE 68133

Jacob

Job Details: 06/28/2022

Customer states unit ice maker is frozen up and ice bucket is stuck. Will need to order new ice maker service kit. ; ordrng 1 DA82-02675A (Ice maker service kit) and 1 DA97-14474C (Ice bucket) and 1 DA81-05595A (Rtv)