Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

SAMSUNG MICROWAVE OVEN

Model ME19R7041FS/AA

Near Lincoln, NE 68516

Kevin

Job Details: 05/04/2022

"Door switches,fuses test good. No heat the 1st try. Got heat the 2nd try. No heat 3rd. De94; ordrng 1 Om75p-21-esgn (Mag) and 1 De94-02367h (Fan) and 1 De92-03624f (Pcb), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"

We serviced a

LG REFRIGERATOR

Model LFXS26596S

Near Lincoln, NE 68514

Kevin

Job Details: 05/04/2022

Installed freezer evap harness.

We serviced a

SAMSUNG REFRIGERATOR

Model RF32FMQDBSR/AA

Near Lincoln, NE 68510

Ali

Job Details: 05/04/2022

"Found ice bucket frozen into the ice room. Steamed out ice bucket and found that the auger drain has frozen up and not all defrost water is filling up in ice room freezing up into a large ice block. Steamed out all ice, removed auger and installed update drain. Sealed up all seams inside of ice room. Steamed drain clear. Unit has proper y lips installed and installed correctly. Installed auger and new updated ice maker. Changed defrost setting in programming mode. Pulled unit out and installed new updated ice maker condensate drain tube. Checked fill tube. Reset power to unit. Cycled ice maker and it completed cycle and filled.Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA82-02367A Y CLIP ICEMAKER UPDATE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Papillion, NE 68046

Jacob

Job Details: 05/04/2022

Customer states ice maker is not working properly. Installed new ice box assembly and new fan.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF0

Near Papillion, NE 68046

Darrin

Job Details: 05/04/2022

Installed new control boards per tech line. Compressor fired up and was totally quiet at this time. Adjusted Temps to 37 in fridge. Thanks.

We serviced a

LG REFRIGERATOR

Model LMXS27626S

Near Ankeny, IA 50021

Dillon

Job Details: 05/04/2022

Customer says that unit is cooling even worse now. Found out there was oil inside of the evaporator. I then replaced the evaporator and found that the capillary tube inside of the fridge was clogged causing the unit to not cool well. I then did the updated kit for the capillary tube and found that the machine is operating properly now after filling the unit with refrigerant. Job complete. ; dspstn on spec-tagged invntry: 1 ADL73762004 EVAP and 1 MGE63775901 CAP TUBE

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Omaha, NE 68154

Shannon

Job Details: 05/03/2022

Ordering rubber feet covers balance ring cloths guard friction ring and suspension springs

We serviced a

WOLF MICROWAVE OVEN

Model MD24TE/S

Near Lincoln, NE 68520

Ali

Job Details: 05/03/2022

"During inspection the user interface had no feedback. The display was showing the time. Power cycled the unit at the breaker. After the power cycle unit had proper feedback at the user interface. With the abnormal feedback at the user interface, unit will need a new user interface assembly. Once the parts have been received office will call back to reschedule. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 828279 (User interface assembly)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Omaha, NE 68144

Darrin

Job Details: 05/03/2022

Customer states that unitnis not washing well. Tried to cycle power to get into test mode but was not successful. Tried 1 more time and was able to get into test mode. All functions are working. Heater is pulling 7.8 amps. ; dspstn on spec-tagged invntry: 1 WX10X10209 FINISH D/W CLEANER

We serviced a

MAYTAG REFRIGERATOR

Model MFT2574DEM01

Near Urbandale, IA 50323

Dillon

Job Details: 05/03/2022

Customer complaint is that every time you open the drawer in the freezer it would make a loud rattling noise. Found that the bottom shelf in the freezer was not installed properly from the last time while we were cleaning it. I then adjusted it and found that machine machine is operating properly now. Job complete.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG/AA

Near Lincoln, NE 68524

Ali

Job Details: 05/03/2022

"During inspection I cycled a normal cycle. I allowed the unit to run for 10 minted, during the cycle I checked to see if the water temperatures were rising. There was no signs of water warming up. Gained access to the main control board and the unit was to sending voltage to the heater. Unit will need a new main control board and sump assembly. Once the parts have been received office will call to reschedule. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 DD82-01337B (MAIN PCB) and 1 DD82-01353A (SUMP ASSEMBLY) and 1 DD47-00008A (HEATER), dspstn on spec-tagged invntry: 1 DC62-30314L VLV"

We serviced a

GE WASHER

Model WSXH208F1WW

Near Omaha, NE 68102

Hunter

Job Details: 05/03/2022

"Customer states unit is made a loud noise. Attempted to recreate noise. Unit is currently operating properly. Had customer attempt to get unit to make noise. Unit still operating properly. Unable to recommend repair at this time. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!"

We serviced a

GE REFRIGERATOR

Model GFE24JGKPFBB

Near Lincoln, NE 68528

Ali

Job Details: 05/03/2022

Installed the bypass and confirmed the RFDI within the housing was working properly. The factory RFDI chip that is attached to the water filter that came new with the unit was defective out of the box. Installed a new filter with a new RFDI chip and water was coming out of the dispenser properly. Unit is now operating properly.Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; dspstn on spec-tagged invntry: 1 XWFE FILTER WATER

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Omaha, NE 68022

Shannon

Job Details: 05/03/2022

"Thaw unit down replace back wall and ice maker update with auger was old style ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12609C COVER-EVAP , and 1 DA82-02697A ICEMKR UPDATE , used 1 Da97-12540g (Auger), 1 DA32-00006s (Sensor), and 1 Da81-05595a (Silicone) from stock"

We serviced a

ZLINE RANGEHOOD

Model n/a

Near Omaha, NE 68022

Travis

Job Details: 05/03/2022

"Customer states unit does not power on. Z line sent touch pad, main control and capacitor. Plugged unit in and all functions are working properly. Asked if customer would parts installed or to just hold on to them. Hell hold onto them."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Omaha, NE 68022

Shannon

Job Details: 05/03/2022

Inspect unit fridge evap frozen over is on 2 for defrost already thaw unit down replace out of range sensor and stuck evap fan assy test ok 24 hours to cool ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Omaha, NE 68118

Shannon

Job Details: 05/03/2022

Having issues with board ; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Omaha, NE 68022

Vince

Job Details: 05/03/2022

"Customer states that unit is not cooling well. Found failure in compressor. Will need to order parts and schedule a return visit. Thank you, from your Hometown Hero, Vince and Mark!; ordrng 1 NC1MV90ALP/ASH (Compressor) and 1 DA96-01021E (Flex Evap) and 1 DA96-01140A (Ff evap) and 1 DA96-00987D (Fz evap), dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Omaha, NE 68130

Darrin

Job Details: 05/03/2022

"Customer states that unit is not heating. Insepcted and foubd a bad heater and lower back wheel fell off. Also found prongs bent down to tco on heater and Temps cycler on heater. Ended up breaking prong on tco. Replaced heater tco as well. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 Wp35001247, 1 Dc96-008887c, and 1 Dc97-16782a from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Council Bluffs, IA 51501

Kyle

Job Details: 05/03/2022

Customer states unit not draining. Ordered drain pump; ordrng 1 WPW10605427 (Drain pump)

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW

Near Omaha, NE 68132

Kyle

Job Details: 05/03/2022

Customer states water leaking from unit. Found unit not level causing water to leak out of tub. Leveled unit; dspstn on spec-tagged invntry: 1 205217P AMANA PUMP

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRH19D7LF0

Near Omaha, NE 68132

Kyle

Job Details: 05/03/2022

Customer states unit not cooling. Evac and recharged system

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Omaha, NE 68022

Derek

Job Details: 05/03/2022

Checked machine over and found stand pipe back up when washer starts draining. Called Shawn and informed him that he needs a plumber out to address the issue. Bill for a service call. Job is complete. ; dspstn on spec-tagged invntry: 1 W11210459 VLV-FLUME ASM

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW1

Near Omaha, NE 68116

Shannon

Job Details: 05/03/2022

"Replace rear drum roller and idler pulley test ok ; dspstn on spec-tagged invntry: 1 661570V BELT-DRUM 1 W10837240 IDLER ASM (279640) , and 4 WPW10314173 ROLLER 4392067 , used 1 W10314173 (Drum roller), and 1 279640 (Idle pulley) from stock"

We serviced a

LG MICROWAVE OVEN

Model LMHM2237ST/01

Near Omaha, NE 68164

Shannon

Job Details: 05/03/2022

"Inspect unit magnetron cooling fan is noisey Al other functions work and exhaust fan fine recommend eau2744409; dspstn on spec-tagged invntry: 1 10QBP0230 MAGNETRON 1 10QBP0231 MAGNETRON , 3 28QBP0495 SWITCH 3/16 SPDT , and 1 DE59-00002A DIODE"

We serviced a

AMANA REFRIGERATOR

Model BX20S5W

Near Council Bluffs, IA 51501

Kyle

Job Details: 05/03/2022

"Customer states unit not cooling. Inspected unit found bad condenser fan motor. Ordered fan motor and compressor relay; ordrng 1 8201786 (Start relay) and 1 833697 (Condenser motor), dspstn on spec-tagged invntry: 1 R0131577 TMR-DEF"

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF0

Near Ashland, NE 68003

Megan

Job Details: 05/03/2022

Return with parts. Installed new gasket. Customer states door does not self-close as previous unit or refrigerator side. Tools needed to access component not on hand. Will contact to reschedule.; saved tckt

We serviced a

GE DISHWASHER

Model GLD6760N20SS

Near Omaha, NE 68138

Brandon

Job Details: 05/03/2022

"Unit is leaking from unknown location. Signs of water valve leaking. Unit also having issues drain water all the way out sometimes. Suggested replacing the drain hose and water valve. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 WD24X10045 DRAIN TUBE ASM"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Omaha, NE 68137

Brandon

Job Details: 05/03/2022

"Unit had a failed drum roller. Installed the dryer repair kit which replaces all rollers, belt and the pulley for the belt. The felt strips on the drum make a little noise but it will be just fine. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 REPAIR-DYR"

We serviced a

SAMSUNG DRYER

Model DVE50T5300C/A3

Near Bellevue, NE 68147

Megan

Job Details: 05/03/2022

"Customer States you're not making a route rumbling noise while running. Replaced idler pulley and belt and insured that all screws were secure you unit now operating properly.Thank you for choosing Hometown Hero Appliance Repair. If you leave a review on Google+, Angie's list or even Facebook, we will send you a gift card to Jimmy John's!Thank you for letting us be Your Hometown Hero!Thank You!Megan; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"

We serviced a

GE OVENS ELECTRIC

Model JB645DK8WW

Near Lincoln, NE 68522

Ali

Job Details: 05/03/2022

During inspection the breaker was tripped. I confirmed the outlet had proper 240 volts. One by one I connected a load to see what would trip the breaker. During the test I hear an item ground on the chassis. Gained access to the burner assembly and noticed the hot burner light indicator had popped out of place and was sitting on the chassis. Unit will need a new hot burner light assembly. Once the parts have been received office will call to reschedule. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 WB27T10668 (LIGHT INDICATOR)

We serviced a

DACOR RANGE/COOKTOP GS

Model DTG36M955FS/DA

Near Lincoln, NE 68521

Ali

Job Details: 05/03/2022

During inspection the RH rear burner would continually run the igniter after the gas was ignited. Upon further inspection I noticed the burner assembly wasnt fully seated and preventing a proper ground. Confirmed the burner was seated proper and reassembled the unit. Confirmed the igniter was working properly. Also confirmed all of the other burners were working properly. Unit is now operating properly.Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!

We serviced a

LG REFRIGERATOR

Model LFX25973D

Near Lincoln, NE 68521

Ali

Job Details: 05/03/2022

During inspection there was signs of water towards the front RH corner of the unit. Confirmed the freezer door has a proper seal. Also confirmed the evaporator was not frosted over. Pulled the unit utilizing my floor protection and noticed water dripping from the freezer ice maker water line. The line was frozen. Steamed out the ice buildup within the line and added insulation per LGs bulletin. Reassembled the unit and cycled the ice maker. Unit is now operating properly. Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Omaha, NE 68104

Hunter

Job Details: 05/03/2022

"Customer states the unit will not drain. Found fault in unit lid lock and in unit drain pump. Recommend replacement of both lid lock and drain pump. Customer approved repairs. Installed new pump and lock. Unit is now operating properly. Billed for balance Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Papillion, NE 68133

Megan

Job Details: 05/03/2022

"Customer states that ice maker was frozen and no longer dispensing ice.Installed ice maker update kit, and new chute flapper.Job complete. Please allow 24 hours for ice production and unit to reach proper temperatures. Thank you for choosing Hometown Hero Appliance Repair. If you leave a review on Google+, Angie's list or even Facebook, we will send you a gift card to Jimmy John's!Thank you for letting us be Your Hometown Hero!Thank You!Megan; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02702A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR/AA

Near Omaha, NE 68116

Derek

Job Details: 05/03/2022

"Inspected unit. Fresh food is 41 degrees and freezer is 3 degrees. Machine is actively on and running. Checked breakers and no gfci/afci breakers are in the panel. Double checked outlet and outlet is wired properly. Checked bulletins on machine and found known issue for pcb failure intermittently occurring. Used HASS to review system operations and found no recent temperature failures having occurred. Submitted notes and reviewed bulletin pertaining to issue. Samsung recommends replacement of pcb with updated parts. Tech will order part and return ASAP. Job is not complete. ; ordrng 1 Da92-01364a (Main pcb), dspstn on spec-tagged invntry: 1 DA97-05037D ICE MKR"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAEBC/AA

Near Council Bluffs, IA 51503

Kyle

Job Details: 05/03/2022

"Customer states fridge not cooling and ice maker not working. Replaced defrost sensor and evap cover. Ordered ice maker update; ordrng 1 Da82-02697a (Ice maker update), dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP"

We serviced a

LG WASHER

Model WM3900HWA

Near Council Bluffs, IA 51503

Kyle

Job Details: 05/03/2022

Replaced dispenser assembly unit tests ok. Job complete

We serviced a

AMANA DRYER

Model NGD4500VQ0

Near Omaha, NE 68106

Travis

Job Details: 05/03/2022

Customer states a dryer sheet went into filter housing. Also would like lint cleaned. Removed filter housing cover. Cleaned lint and removed debris. Ran unit. Went out and cleaned exterior venting. ; dspstn on spec-tagged invntry: 1 4396006RW ELBOW and 3 4396010RP 6FT SCVENT

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US

Near Omaha, NE 68116

Travis

Job Details: 05/03/2022

Customer states unit is not draining. Inspected unit. Found drain pump burnt due to Bobby pin being stuck in it. Will need new pump. Installed new pump. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DC31-00187A DRAIN PUMP

We serviced a

ELECTROLUX RANGE/COOKTOP EL

Model EW30EF65GHS

Near Omaha, NE 68138

Darrin

Job Details: 05/03/2022

Customer states that unit does not turn on. Checked for power and unit was only getting 120 volts. Switched power on the back of the unit and the screen would come on.

We serviced a

SAMSUNG WASHER

Model n/a

Near Omaha, NE 68130

Darrin

Job Details: 05/03/2022

Customer states that unit will not turn. Found that plug in wall had no power. Checked breaker was on but wash room had a plug with a gfi plug that was tripped. Reset and unit is working fine. ; dspstn on spec-tagged invntry: 1 WP8181846 HANDLE-GRAY

We serviced a

SAMSUNG DISHWASHER

Model DW80R995OUG

Near Omaha, NE 68137

Darrin

Job Details: 05/03/2022

Customer states that unit got a lc code a few times. Custimer had unit out and watched the unit run 2 times for a complet was an never found that the unit would leak. Customer has a water softener and uses tablets. ; dspstn on spec-tagged invntry: 1 DD82-01988A SEAL KIT

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Omaha, NE 68136

Darrin

Job Details: 05/03/2022

Customer states that unit will not start. Inspected and unit needs a new control. Installed and tested unitnis now working correct. 0; dspstn on spec-tagged invntry: 1 WD21X10519 FLOAT SWITCH FLOOD ASSY and 1 WD21X24900 CONTROL

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Omaha, NE 68136

Darrin

Job Details: 05/03/2022

Customer states that unit will not start the light just flashes. Also customer states that unit is leaking. Told customer I could not really look at the leak unit the unit was fixed because I can't start the machine. She states it leaks towards the end of the cycle. Customer had a water softener. ; dspstn on spec-tagged invntry: 1 WD21X24901 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTWH2

Near Omaha, NE 68116

Shannon

Job Details: 05/03/2022

Inspect unit found very low water level cannot spray properly inlet valve failing under dishwasher gave est to replace customer rom shut off under sink not working well used main water shut off in basement recommend plumber address shut off to dishwasher unit not fills and washes properly ; dspstn on spec-tagged invntry: 1 WPW10158389 VALVE-INLT and 1 WPW10780877 PMP-MTR ASM

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model ZISS420DXBSS

Near Omaha, NE 68137

Brandon

Job Details: 05/03/2022

"Ice maker is working fine but water is draining from the ceiling onto the ice maker tray and then on to the door. The drain pan for the evaporator has a separate heater from the evaporator itself. Tested 120v going to the drain pan heater but heater itself has tested open. Cleared out ice so unit is useable for a bit before it starts leaking again. Consulted customer and they will be putting a towel on the floor and know it will leak again until we get back with parts for repair. Scheduled return and ordered parts. Thank you, from your Hometown Hero, Brandon! ; ordrng 1 WR17X29775 (Drain pain heater assy), dspstn on spec-tagged invntry: 1 WR30X10093 ICE MKR (IM6D)"

We serviced a

SUB ZERO REFRIGERATOR

Model UC-24R-LH

Near Gretna, NE 68028

Vince

Job Details: 05/03/2022

"Customer states that units display does not power on, but the lights do. Confirmed unit operates properly with a malfunctioning display. Unit malfunctioning with new display board. Will need new main board. ; O-emld tckt"

We serviced a

MIELE COFFEE MAKER

Model CVA6805

Near Omaha, NE 68105

Vince

Job Details: 05/03/2022

"Returned with parts. Installed new heater unit. Unit operating properly. Thank you, from your Hometown Hero, Vince and Mark!"

We serviced a

LG DRYER

Model WT1701CV

Near Papillion, NE 68046

Brandon

Job Details: 05/03/2022

"Everything was tight and working properly. Found a super scarred quarter under the wash plate making the grinding noise. Unit has weak/worm suspension that could be replaced to keep unit from going out of balance but are factory backordered. Will give customer a call when parts are received. Thank you, from your Hometown Hero, Brandon! ; ordrng 1 AJK72989701 (Suspension kit), dspstn on spec-tagged invntry: 1 4417EA1002Y STATOR 1 5221EA1008F VLV AJU73213301 , and 1 AEN73131406 CLUTCH ASM"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Papillion, NE 68046

Brandon

Job Details: 05/03/2022

"Issue with dishes not being washed has been resolved. Replaced the sump and tested unit. Everything is back working as intended! Thank you, from your Hometown Hero, Brandon!"

We serviced a

U-LINE ICEMAKERS - GRID

Model U-CLR1215INT-40B

Near Omaha, NE 68022

Derek

Job Details: 05/03/2022

"Inspected unit. Machine is off on a dwell, as bin level is satisfied. Ice sheets are properly sized and shaped. Manually removed ice and machine automatically began new production cycle. Unit successfully fills to an appropriate level and begins circulating water across the evaporator mold. Drain pump turns on multiple times and removes all standing water. Allowed production to occur and confirmed cubes are proper. Tech hears no unusual noises and sees no issues with production. Machine is displaying CL, indicating that it is time to run cleaner through machine, but otherwise tech finds nothing out of place. Job is complete. ; dspstn on spec-tagged invntry: 1 428734 CLEANER,I/M NICKLE SAFE 1 80-54139-00 VLV-WTR , and 1 80-54147-00 PMP-DRN"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Omaha, NE 68116

Derek

Job Details: 05/03/2022

"Inspected machine and 39e is present. Ejector fingers are not blocked or jammed. Started forced defrost and disassembled machine. Removed updated ice maker and factory auger. Found y clips removed, nibs not cut, waterline not adjusted, room partially sealed, and original drain tube on auger. Tech cut nibs, installed y clips, applied sealant to rest of room, reinstalled g auger with new drain line, and installed a new ice maker. Pulled fridge and removed factory computer and out tti updated board into machine. Adjusted waterline to appropriate depth. Allowed dwell to end and confirmed compressor operation of machine. Ran test cycle of ice maker and verified harvest and fill are successful. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

DACOR RANGE/COOKTOP GS

Model ER48DSCH/NG

Near Valley, NE 68064

Derek

Job Details: 05/03/2022

"Inspected pro range. Tech can not smell any gas when entering room. Used gas leak detector to smell around burners and knobs with no odor detected. Ovens are electric, and no gas is supplied to them. Checked around and behind machine and detector still not picking up gas signal. Checked under machine, towards gas plumbing run behind machine, and detector starts to notice presence of gas. Rechecked findings multiple times and confirmed that leak is present around gas lines or connections behind machine. Due to unit being a professional range, tech is unable to uninstall to check further. Suggest that customer contact a plumber or general contractor to pull machine out and make needed changes to the gas lines and connections behind machine. Job is complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8090SG/AA

Near Valley, NE 68064

Derek

Job Details: 05/03/2022

"Inspected unit. 40c and 76c errors are flashing on display and customer can not get them to go away. Pulled codes and found 76 indicating auto-fill pitcher leak. 40c is fan error for ice room. Cleared code and pulled drain plug from bottom of auto assembly. Water drains out and auto pitcher begins working again. Checked ice room for ice accumulation and room actually looks proper with no ice build up in the air ducting. Checked harness over and found broken feedback wire for the auger fan motor. Fan is still operating but is giving a feedback code. tech does not suggest any repairs at this time, unless customer wants to contact manufacturer to initiate a free replacement of the k auger. Job is complete. ; dspstn on spec-tagged invntry: 1 DA97-17399B CASE-PITCHER"

We serviced a

MAYTAG WASHER

Model MAH8700AWW

Near Valley, NE 68064

Derek

Job Details: 05/03/2022

"Inspected washer. Samsung built Maytag Neptune front load machine. Opened door and basket is sitting in extra water. Belt is attached and motor spins with basket. Started spin only cycle. Door locks after 30- 45 seconds and then basket begins spinning. Drain pump is never energized. Removed lid and removed console. Tapped relays on pcb and ran test again. Machine now drains out, but pump sounds awful. Exited cycle and started rinse and spin. Unit locks door, fills with water, and then agitates. Machine reaches spin and drain pump is energized. Pump removed a small amount of water and then locks up and stops draining. Tech disassembled machine and installed new pump for further testing. New pump is still experiencing issues, indicating computer failure is present. Computer has been discontinued for several years and is no longer available for order. Used and rebuild markets also show no inventory, so no repair can be done. Job is complete. ; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634 and 1 DC96-00774A PUMP-DRAIN , used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SG/AA

Near Lincoln, NE 68521

Ali

Job Details: 05/03/2022

"Removed the old door assembly and installed the new door assembly. While I was removing the protection film I noticed a dent towards the top of the door. Will need to order a new door assembly, once the parts have been received office will call to reschedule.Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 DA82-02849H (DOOR LEFT)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Omaha, NE 68132

Hunter

Job Details: 05/03/2022

"Customer states unit is making a metallic grinding noise. Found fall in unit bearings. Recommend replacement of rollers and bearings. Customer declined to make repairs at this time. Collected service fee. Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782A ROLLER DRUM W/ AXLE (MAR"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Lincoln, NE 68521

Ali

Job Details: 05/03/2022

"During inspection fresh food temperatures were around 38?. During the test for the freezer I noticed ice buildup towards the top RH corner of the evaporator cover. Removed the evaporator cover and noticed no frost pattern on the evaporator. I did noticed an ice ball on the joints of the freezer evaporator. Ice buildup on the joints of the evaporator is signs of a leak within the seal system. Unit will need a full seal system rebuild. The repair will need to be submitted for authorization. If approved we will reschedule once the parts have been received. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 W11492867 (FRESH FOOD EVAPORATOR) and 1 WPW10608485 (FREEZER EVAPORATOR ASSEMBLY) and 1 W10832994 (COMPRESSOR ASSEMBLY) and 1 WPW10143759 (DRYER) and 1 WPW10626970 (TUBE) and 1 W11580434 (VALVE) and 1 W11087200 (INVERTER) and 1 W10625067 (BRACKET LH) and 1 W10625068 (BRACKET RH), dspstn on spec-tagged invntry: 1 W10843055 CNTRL 1 W11033168 MTR-HRNS ASM , and 1 W11294907 ICEMKR"

We serviced a

DACOR GRILL

Model OGC36

Near Omaha, NE 68122

Travis

Job Details: 05/03/2022

Inspected unit. Found two lower igniter broken. All 4 igniters spark when trying to light any burner. So with two broke rotisserie igniter still sparks after ignition due to no flame detection. Also ir burner is worn so sometimes rotisserie will spark after ignition because flame pattern doesnt reach sensor. Would recommend all 4 igniter and burner. Customer will let us know.

We serviced a

SAMSUNG RANGE/COOKTOP GS

Model NX58T7511SS/AA

Near Milford, NE 68405

Kevin

Job Details: 05/03/2022

"Took unit apart. Bubble checked everything. No leaks found. Called Samsung did visual support, bubble checked everything. No leaks found. Checked flames,checked amp on igniters. Checked resistance of igniters. No problem found at this time. ; dspstn on spec-tagged invntry: 1 78060 GAS PRESSURE GAUGE TEST and 1 Y201 GAS LEAK DETCTR"

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Papillion, NE 68046

Austin

Job Details: 05/03/2022

Customer states unit has a eff error. Replaced evap cover.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TS6

Near Omaha, NE 68106

Jacob

Job Details: 05/03/2022

Customer states unit is making a knocking noise. Removed ice build up around ice room fan. ; dspstn on spec-tagged invntry: 1 5304493604 FAN ASSEMBLY

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Omaha, NE 68105

Jacob

Job Details: 05/03/2022

Customer state unit is leaking water. Will need to order parts. ; ordrng 1 WPW10605058 (Sump assembly)

We serviced a

GE REFRIGERATOR

Model GSH22JGDCBB

Near Omaha, NE 68132

Jacob

Job Details: 05/03/2022

Customer states unit is only dispensing crushed ice. Will need to order part.; ordrng 1 WR62X23154 (Solenoid kit)

We serviced a

LG WASHER

Model WT7200CW

Near Lincoln, NE 68521

Kevin

Job Details: 05/03/2022

Installed water valve.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW500ASN1WS

Near Lincoln, NE 68505

Kevin

Job Details: 05/03/2022

Found pressure hose came off. Tested all functions of unit. All working. Cut pressure hose back and reseated. ; dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Valparaiso, NE 68065

Kevin

Job Details: 05/03/2022

"Needs RH door bottom, and LH mullion"

We serviced a

GE DRYER

Model GTD33EASKWW

Near Wahoo, NE 68066

Kevin

Job Details: 05/03/2022

"Found belt broke. Used repair kit belt. Now working. ; dspstn on spec-tagged invntry: 1 WD21X10261 SWITCH , used 1 4392065 (Repair kit) from stock"

We serviced a

LG REFRIGERATOR

Model LFXS26326S/00

Near West Des Moines, IA 50266

Kris

Job Details: 05/03/2022

Customer complaint of no cool replaced compressor done ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Waukee, IA 50263

Kris

Job Details: 05/03/2022

Customer complaint of hose broke in the back fixed line done

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061UG/AA

Near Papillion, NE 68046

Austin

Job Details: 05/03/2022

Customer states unit has a error. Readjusted sump seal. ; dspstn on spec-tagged invntry: 1 DC62-30314L VLV and 1 DD97-00573A PLASTIC NUT DW 80

We serviced a

GE WASHER

Model GFW480SSKWW

Near Omaha, NE 68127

Austin

Job Details: 05/03/2022

Customer states unit is grinding. Unit will need a motor and inverter board with door lock.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPHD2481KF1

Near Omaha, NE 68124

Austin

Job Details: 05/03/2022

"Customer states unit is loud and has an error. Unit will need a wash motor and vent assembly ; ordrng 1 5304523304 (Vent assembly) and 1 154740404 (Rack), dspstn on spec-tagged invntry: 1 154844101 MOTOR KIT and 1 A00126401 PUMP ASSEMBLY"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704EBS0

Near Papillion, NE 68046

Austin

Job Details: 05/03/2022

Customer states unit is not washing. Replaced sump assembly.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF6B

Near Papillion, NE 68046

Austin

Job Details: 05/03/2022

Customer states unit has a error. Unit will need to be submitted to warranty.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA

Near Bellevue, NE 68123

Austin

Job Details: 05/03/2022

Customer states unit has no power. Reattached power to unit.

We serviced a

SAMSUNG WASHER

Model WA400PJHDWR/AA

Near Omaha, NE 68106

Jacob

Job Details: 05/03/2022

"Customer states unit was displaying and 3e error. Installed new main board, rotor and stator. ; dspstn on spec-tagged invntry: 1 DC82-01097W RECALL RPR KIT and 4 DC97-05280W DAMPER *NEED GREASE*"

We serviced a

LG REFRIGERATOR

Model LSXS26326S

Near Bellevue, NE 68147

Jacob

Job Details: 05/03/2022

"Customer states unit is not getting Down to proper temps. Unit will need a new compressor. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74760901 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

THERMADOR OVENS ELECTRIC

Model PODC302J/05

Near Omaha, NE 68124

Jacob

Job Details: 05/03/2022

Customer states bottom door is broken. ; ordrng 1 00688497 (Inner glass)

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Des Moines, IA 50310

Kris

Job Details: 05/03/2022

"Customer complaint of ice maker not working installed update done ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02668A ICEMKR UPDATE , and 1 DA97-14504C ICE BCKT"

We serviced a

LG REFRIGERATOR

Model LFX23961SW

Near Clive, IA 50325

Alex

Job Details: 05/03/2022

"Customer compliant is that unit is giving a cH error. Customer says LED doesnt work properly so it is displaying Er c4. If unit is unplugged, error pops back up after about 10 hours. Checked temps in fridge, 40 degrees and freezer is -5. Found that the defrost heater is not getting proper voltage from the board. Looked up board replacement piece and found that the item is discontinued. Tech will check with parts techs once back in office to see if we can get part. Quoted customer for repair if part can be obtained. Collected service call fee . Board part number - EBR41956103 . Job complete."

We serviced a

LG DRYER

Model DLE2140W

Near Urbandale, IA 50322

Alex

Job Details: 05/03/2022

"Customer compliant is that drum is not spinning. Removed top and found frayed belt. Disassembled unit and found rollers p, idler and belt need replaced. Quoted customer for replacement, customer approved. Replaced rollers, belt and idler. Reassembled unit and ran a cycle. Everything is up and operational. Collected balance from customer. Job complete. ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT and 1 4561EL3002A IDLER PULLEY ASSEMBLY , used 4 4581EL2002H (Roller assembly) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TD8

Near Adel, IA 50003

Mike

Job Details: 05/03/2022

Defrosted icemaker evaporator. Adjusted door mullion and raised front legs per fridgidaire techline.; ordrd 1 5303918784 (Air handler kit)

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Urbandale, IA 50323

Alex

Job Details: 05/03/2022

Customer complaint is that unit is not draining. Put unit into drain test and drain pump is sounding very odd and pulsing then stops intermittently. Slid unit out and gained access to pump. Removed old pump and found a broken piece of a dish blocking the pump. Installed new pump. Made sure new pump is correctly seated and slid unit back into place. Ran a drain test and pump sounds a lot better. Ran a quick cycle and let unit fill. Drained water out with no issues or leaks. Job complete.

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF2

Near Urbandale, IA 50323

Alex

Job Details: 05/03/2022

Customer complaint is that unit is leaking from the back. Pulled unit out and ran a ice maker fill and found leak on valve. Replaced valve and ran ice maker fill test again with no leak detected. Pushed unit back into place. Job complete.; dspstn on spec-tagged invntry: 1 48388 SS BRAIDED 1/4 HOSE (S)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA

Near Des Moines, IA 50320

Kris

Job Details: 05/03/2022

Customer complaint of light out found harness broke quoted

We serviced a

LG REFRIGERATOR

Model LMXS27626S

Near Ankeny, IA 50021

Dillon

Job Details: 05/03/2022

"Customer complains that unit was not cooling. Found that the reason this is happening is because there was an inefficient compressor along with a bad filter dryer. I then called customer to replace, job approved. I then performed the repair found that after I filled the unit with refrigerant that it was starting to cool down properly. Job complete told customer to wait 48 hours and if he had any issues to call us. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762004 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ankeny, IA 50021

Dillon

Job Details: 05/03/2022

"Customer complaint is that unit would not do anything in the display was blank. Found that when I showed up and press the start button that the unit did start to run. I then checked error codes and found that there were error codes for a Stuck button, long drain, and over suds. I then ran unit in test cycle and found that it filled with water properly and agitated. But then when I went to drain the unit the drain pump never activated. I then gained access to the drain pump and check the voltage while the drain pump is supposed to be running and found that there were 0 V. Found that the main control board is not operating the way that it is supposed to. I then quoted customer, job denied. Job complete."

We serviced a

SAMSUNG WASHER

Model WF220ANW/XAA

Near Grimes, IA 50111

Alex

Job Details: 05/03/2022

Customer complaint is that unit is not draining. Tilted unit back and found nothing in the filter. Checked error codes and found a ND. Ran ; dspstn on spec-tagged invntry: 1 DC31-00054A DRN PMP MTR

We serviced a

SUB ZERO FREEZER

Model IC-27FI

Near West Des Moines, IA 50061

Mike

Job Details: 05/03/2022

Installed new condenser fan motor.

We serviced a

LG RANGE/COOKTOP EL

Model LREL6321S

Near Des Moines, IA 50310

Alex

Job Details: 05/03/2022

Customer complaint is that unit was never supplied legs. Slid unit out and attached new legs. Adjusted legs so that range is as flush as possible with counter tops. Job complete.

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Ankeny, IA 50021

Dillon

Job Details: 05/03/2022

Return with parts. Found it after swapping out all of the motion assembly parts this time that the machine is operating properly and not making the grinding noise. Found that the machine is running properly. Job complete.

We serviced a

LG REFRIGERATOR

Model LFX31925ST

Near Des Moines, IA 50315

Kris

Job Details: 05/03/2022

Machine was not running plugged in no noise will reschedule to see if issue comes back

We serviced a

LG REFRIGERATOR

Model LDC24370ST

Near Bellevue, NE 68147

Jacob

Job Details: 05/03/2022

"Customer states lg ice maker is intermittently working. Installed new ice maker, job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 AEQ72909603 ICE MKR , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT655SGJ5BB

Near Papillion, NE 68133

Jacob

Job Details: 05/03/2022

Customer states unit is dead. Installed new main control board and new heater.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHG2368TF2

Near Omaha, NE 68114

Hunter

Job Details: 05/03/2022

"Customer states unit is not producing ice. Found fault in unit icemaker. Recommend replacement of icemaker. Customer would like to think about repair. Job complete. Thank you, from your Hometown Hero, Hunter!; dspstn on spec-tagged invntry: 1 242252702 VALVE-WATER"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Omaha, NE 68116

Hunter

Job Details: 05/03/2022

New dispenser was broken in the box. OFFICE is ordering a new assembly part# W11524103. Repair rescheduled for Kyle on Monday may9 from 12 to 3.; snapped 1 QuickPics

We serviced a

GE PROFILE REFRIGERATOR

Model PSHS6TGXBDSS

Near Omaha, NE 68110

Travis

Job Details: 05/03/2022

"Customer states unit is not cooling. Room temp in both sections. Compressor and fans are running. Removed evaporator cover. No frost pattern. Unit has a sealed system issue. Recommend evaporator and filter drier. No repair at this time. ; dspstn on spec-tagged invntry: 1 8201786 START-DEV 1 WR50X50 THERMOSTAT,DEFROST , and 1 WR51X10055 HEATER LONG"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS0

Near Council Bluffs, IA 51503

Kyle

Job Details: 05/03/2022

Customer states fz not cooling. Inspected unit found sealed system issue unit will need compressor and evap