Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

LG REFRIGERATOR

Model LRFXC2416S.ASTCNA0

Near West Des Moines, IA 50265

Job Details: 02/12/2025

Returned with parts. Replaced freezer evap due to ice fan failure.

We serviced a

WOLF (H) RANGE GAS

Model DF48650G/S/P

Near Omaha, NE 68132

Mike F

Job Details: 02/12/2025

Installed DSI board. Griddle and both right burners are lighting.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Omaha, NE 68135

Koby

Job Details: 02/12/2025

"Customer states that unit wont run and flashes an error. Unit is flashing F8E4 error, float switch triggered. Disassembled and inspected unit and found water in the leak tray and the float switch is triggered. Unit is leaking from the door due to a faulty installation. recommend leveling the dishwasher properly."

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA3

Near Ankeny, IA 50023

Brian

Job Details: 02/12/2025

Return with parts. Incorrect control board ordered. Verified it is EBR44972704 that is needed. ; ordrng 1 EBR44972704 (PCB Main)

We serviced a

LG DRYER

Model WM6998HBA.ABLEEUS

Near Des Moines, IA 50315

Job Details: 02/12/2025

Returned with parts to replace entire sealed system.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model frss2623ad7

Near Bennington, NE 68007

Mike F

Job Details: 02/12/2025

Customer states no water is dispensing. Found frozen waterline in door. Quoted for new door.

We serviced a

SAMSUNG WASHER

Model WF448AAW/XAA

Near Omaha, NE 68114

Mark F

Job Details: 02/12/2025

Spoke with customer on kids phone.; schdld next appmnt for 2/13 THU 3-6

We serviced a

BOSCH DISHWASHER

Model SHP88PZ55N/01

Near Waukee, IA 50263

Rory

Job Details: 02/12/2025

Returned with parts installed new zeolite tank. Clip ordered was incorrect shipping part direct to customer ; ordrng 1 10002071 (Bottom rack clip direct ship)

We serviced a

LG REFRIGERATOR

Model LRMDS3006D.ASBCNA0

Near Lincoln, NE 68521

Derek F

Job Details: 02/12/2025

Upon inspection the craft ice maker had failed. I replaced the ice maker and cycled the new one. The ice maker and refrigerator are operating properly.Thanks for choosing Hometown Hero Appliance Repair. Derek!

We serviced a

SAMSUNG DRYER

Model DVE54CG7150DA3

Near Bellevue, NE 68133

Cole

Job Details: 02/12/2025

"Customer states unit has no heat. Will need new heating element.; ordrng 1 DC97-14486A (Heating assembly), dspstn on spec-tagged invntry: 1 DC64-00828B SWITCH-DOOR"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Omaha, NE 68114

Mark F

Job Details: 02/12/2025

Customer states unit wont turn on. 120 at junction. Could not reset user interface. Needs new.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4501AS

Near Lincoln, NE 68516

Bryce

Job Details: 02/12/2025

"Customer states unit is leaving a film on dishes, went ahead and pulled a piece that was obstructing the bottom spray arm, as well as added more rinse aid to the unit. Customer will be trying to see if that fixes the issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GHEXNQ00

Near Omaha, NE 68138

Kelvin

Job Details: 02/12/2025

"Customer states unit is not cooling properly. Inspected unit, found cold control has failed internally and will require replacement. Repair declined. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SR/AA

Near Omaha, NE 68164

Shannon

Job Details: 02/12/2025

Inspect unit ice maker frozen over needs update called Samsung got part coverage so only labor quoted customer ok perform uodate adjust fill tube add silicone to seams replace auger and ice bucket and icemaker 24 hours for ice ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Gretna, NE 68028

Kelvin

Job Details: 02/12/2025

"Returned with parts. Removed original paddle, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Papillion, NE 68046

Cole

Job Details: 02/12/2025

Customer states unit motor makes noise. Installed new motor.

We serviced a

LG DRYER

Model DLEX7600KE

Near Papillion, NE 68046

Jacob

Job Details: 02/12/2025

Customer states unit is giving a d95 error. Removed jammed dryer sheet in the blower housing. ; dspstn on spec-tagged invntry: 1 5301EL1001S ELEM-DRY 5301EL1001H

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070UG/AA

Near Omaha, NE 68132

Lucas

Job Details: 02/12/2025

"Customer states dishwasher is not opening soap dispenser. Everything else works. Disassembled door and tested unit using HASS. Checked for voltage at dispenser, no voltage reaching dispenser. Checked for power at mainboard. Board is providing 120v. Door harness does not have continuity to the main harness. Unit will need a new door harness. ; ordrng 1 DD39-00013t (Wire harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS

Near Bennington, NE 68007

Mike F

Job Details: 02/12/2025

"Return with parts. Installed manifold and valve. Water pressure out the door is still low. Unhooked jg fitting from, bottom of door, water pressure is good. Ordering door.; ordrng 1 5304525969 (Door)"

We serviced a

MAYTAG WASHER

Model PAV2300AWW

Near Omaha, NE 68154

Shannon

Job Details: 02/12/2025

Motor issue timer noisey as well customer to think about

We serviced a

ELECTROLUX REFRIGERATOR

Model EW28BS85KS8

Near Omaha, NE 68116

Shannon

Job Details: 02/12/2025

Inspect unit has insulation break down ice ball on rear of unit and rust customer to call Frigidaire to see what they would offer about this issue 2014 unit previously they would ship a pad to cover up this issue 1800 374 4432

We serviced a

LG WASHER

Model WT7300CW

Near Ankeny, IA 50023

Brian

Job Details: 02/12/2025

Customer states a squeaking sound is coming from the washer. Upon arrival I could not replicate the sound. After running it for a while I was able to get the machine to make the noise. Noise is coming from the gear case. Gear case would need replaced for proper functionality.

We serviced a

HISENSE REFRIGERATOR

Model HRF266N6CSE

Near Dallas Center, IA 50063

Rory

Job Details: 02/12/2025

Technician recommended sealed system repair

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Omaha, NE 68114

Mark F

Job Details: 02/12/2025

Customer states unit leaks. Found water coming out of old sink drain next to washer leaking. Suggest customer to consult with a plumber.; dspstn on spec-tagged invntry: 1 WH13X26534 VLV & GSKT ASM

We serviced a

SAMSUNG WASHER

Model WF350ANW/XAA02

Near Omaha, NE 68154

Shannon

Job Details: 02/12/2025

14 years old leaking from rear back half seal bearing and roars in spin recommend inner spin basket and back half for repair dg97-15328a show no longer available dg97-15478a also inner spin basket moves up and down due to bearing being worn

We serviced a

LG REFRIGERATOR

Model LRFOC2606S/00

Near Dallas Center, IA 50063

Rory

Job Details: 02/12/2025

Technician recommended replacement of freezer evap grill cover; ordrng 1 AEB76044915 (Grille cover)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031UG/AA

Near Polk City, IA 50226

Brian

Job Details: 02/12/2025

"Customer states dishwasher just flashes the normal light and does not start a cycle. Upon arrival light was rapidly flashing. Pulled dishwasher and removed bottom cover. Bottom tray was dry but a leak is apparent. Watermarks can be seen coming from the drain pump. ; ordrng 1 DD81-02635A (Drain pump), dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW and 1 DD82-01988A SEAL KIT"

We serviced a

LG REFRIGERATOR

Model LFX25950TT

Near Lincoln, NE 68516

Derek F

Job Details: 02/12/2025

I arrived today with the part to complete the repair. I first replaced the main control and connected power. I confirmed the refrigerator began cooling and lights returned. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Derek!

We serviced a

SAMSUNG WASHER

Model Wa45m7050aw/a4

Near Lincoln, NE 68506

Derek F

Job Details: 02/12/2025

Upon inspection the washer was giving a 4C error code. I found the drain line sitting too low which siphons water out while filling. I raised up the drain line and ran multiple test cycles. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Derek!

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Omaha, NE 68106

Jacob

Job Details: 02/12/2025

Customer states unit is not washing properly. Unit will need a new sump assembly.

We serviced a

WOLF (H) RANGE ELEC

Model DF48650G/S/P

Near Omaha, NE 68102

Mark F

Job Details: 02/12/2025

Returned with plumber. Pulled unit out with plumber using floor protection. Plumber put external regulator on and set water columns to 9 WC. Tested unit. All burners ignited and simmered properly. Unit is now operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23BB8600QLAA

Near Spring Hill, KS 66083

Chance

Job Details: 02/12/2025

Same issue has occurred with unit. Inspected unit and found no signs of leaking from water case assembly at all. Evap drain in fresh food was free and clear. No signs of any water anywhere in fresh food section. Called tech line who went through every5img possible with no solutions. Unit has been given 7k number. 7006401482. Samsung will contact customer within 48 hours. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA

Near Ankeny, IA 50021

Job Details: 02/12/2025

Replaced freezer evap cover and fain assembly due to fan failure.

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6511SS/AA

Near Lincoln, NE 68516

Bryce

Job Details: 02/12/2025

Customer states unit is sometimes going from low to hot and staying on hot instead of adjusting down to low so will be ordering new switch when the switch gets in please contact customer to schedule; ordrng 1 Dg44-01006c (Dual infinite switch)

We serviced a

LG RANGE ELEC

Model LTEL7337F.BRSLLGA

Near Des Moines, IA 50317

Anthony

Job Details: 02/12/2025

"Contacted customer regarding parts status, confirmed with customer reschedule date will work. ; schdld next appmnt for 2/14 FRI PM"

We serviced a

LG REFRIGERATOR

Model LFXS28968S.ASTCNA0

Near Tonganoxie, KS 66086

Ali

Job Details: 02/12/2025

"During inspection I noticed the compressor had been replaced at one point. Checked pressures and unit was reading -10 low 35 high. Unit had a leak. Checked all of the joints with bubbles and a uv light. Unable to find the leak contact LG tech line and did a visual support. We did the Yoder leak test and unit had an internal leak. LG will contact the customer moving forward. Reference number is TCC250212184219 Ali! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

LG REFRIGERATOR

Model LFX28968ST/04

Near Overland Park, KS 66224

Chris

Job Details: 02/12/2025

Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Omaha, NE 68136

Koby

Job Details: 02/12/2025

Customer states that unit is not cooling properly. Inspected unit and found temperatures of 20 degrees in the freezer and 40 degrees in the fresh food compartment. Found that freezer evaporator is completely frozen over. The freezer door is slightly ajar because the lower basket is not on the rails correctly and is preventing the drawer from shutting. Also found that the flex drawer wire harness is broken. Recommend replacement of wire harness and completely defrosting the freezer. ; ordrng 1 W11170612 (PANTRY HARNESS)

We serviced a

GE STOVETOP

Model n/a

Near Omaha, NE 68106

Lucas

Job Details: 02/12/2025

Uninstalled cooktop and disassembled to reach element. Installed new element. Found burn marks on switch connections. Unit will need a new infinite switch. ; ordrng 1 WB24X41827 (Infinite switch)

We serviced a

GE REFRIGERATOR

Model GFE28GYNEFS

Near Olathe, KS 66061

Chris

Job Details: 02/12/2025

"Customer states unit is not cooling properly. ; ordrng 1 WR17X13091 (Fresh food evap (kc)) and 1 WR87X29155 (Compressor (kc)) and 1 WR86X10089 (Filter drier (kc)), dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD"

We serviced a

SAMSUNG DRYER

Model DV42H5200EPIA3

Near West Des Moines, IA 50266

Job Details: 02/12/2025

"Replaced TCO again and cleaned element. ; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 Dc96-00887c ( TCO) from stock"

We serviced a

CRITERION WASHER

Model CTW41N1AW

Near Omaha, NE 68106

Cole

Job Details: 02/12/2025

Customer states water constantly runs into tub. Will need hot water valve.

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6711SG/AA

Near Waukee, IA 50263

Rory

Job Details: 02/12/2025

Technician recommended replacement of front left burner Infinite switch ; schdld next appmnt for 2/14 FRI AM

We serviced a

DACOR (H) OVENS ELECTRIC

Model ECS130SBK

Near West Des Moines, IA 50265

Job Details: 02/12/2025

Returned with rebuild board. Installed and tested.

We serviced a

THERMADOR (H) FREEZER

Model T36BB120SS/05

Near Omaha, NE 68114

Mark F

Job Details: 02/12/2025

"Customer states doors is uneven and bottom left leveling leg is bent, as well as rust in fridge. Verified all complains. Back wall cover in fridge is rusted all along the bottom. Top of door sits out 1/4 further than bottom of door. Trim in bottom right is bent out. Kick panel mounting brackets are bent. Lower left leveling leg is straight, however support brackets that support leg are significantly bent causing leveling leg to lean from left to right. Called Thermador tech line. Was instructed IF customers want repair, the whole mounting bracket and back left roller legs would need to be replaced. Thermador tech line noted it would be a 2 man job where unit must be pulled and laid down to replace. Thermador tech line noted it is customers discretion to have repairs done, or if wanting replacement to contact customer service. Discussed with customers the options given, as well as emphasizing risks of pulling unit to lay down and repair. Customer will contact NFM."

We serviced a

GE DISHWASHER

Model GDT655SSJ0FS

Near Omaha, NE 68105

Cole

Job Details: 02/12/2025

Customer states unit wont start cycle. Will need new control board.

We serviced a

SAMSUNG DRYER

Model DV45K6200EW/A3

Near Waukee, IA 50263

Brian

Job Details: 02/12/2025

Recall found a wire had fallen into the dryer cabinet before I put the lid on. Remove lid and wire. Unit operates as designed.

We serviced a

AMANA DRYER

Model NDE7800AYW

Near Lincoln, NE 68503

Kannon

Job Details: 02/12/2025

"During inspection found unit needed dryer repair kit. Installed rollers, pulley, and new belt. Unit is working great after repairs free of an unordinary sounds heating great. Job complete."

We serviced a

MAYTAG WASHER

Model MHW6000AG0

Near Omaha, NE 68106

Jacob

Job Details: 02/12/2025

Customer states unit is leaking water out of the front of the unit. Unit will need a new door gasket.

We serviced a

GE OVENS GAS

Model JGB630DEF3BB

Near Omaha, NE 68108

Jacob

Job Details: 02/12/2025

"Customer states unit is nit heating. Unit will need a new control board. ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN and 1 WB13K21 IGNITER OVEN"

We serviced a

GE PROFILE RANGE ELEC

Model PHP900DM2BB

Near Omaha, NE 68154

Shannon

Job Details: 02/12/2025

Inspect unit for use has stored error codes for touch pad and generator assy failing wb27x10995 would be recommended not in town may still have touch pad error but cant test any further with out generator

We serviced a

SAMSUNG REFRIGERATOR

Model RF27CG5400SRAA

Near Urbandale, IA 50323

Brian

Job Details: 02/12/2025

Recall. Water tank is frozen up again. Checked PCB and Im not getting the appropriate voltage across the heater pin and ground. Ordering a new PCB. ; ordrng 1 DA94-06792G (PCB)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4501AS

Near Lincoln, NE 68516

Bryce

Job Details: 02/12/2025

Customer states unit is not drying advised customer to use rinse aid as well as making sure sanitize and high heat setting customer will be trying

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Bellevue, NE 68005

Jacob

Job Details: 02/12/2025

Customer states unit is not cooling properly. Installed new freezer fan motor.

We serviced a

ASKO (H) DISHWASHER

Model DBI564I

Near Carlisle, IA 50047

Anthony

Job Details: 02/12/2025

Customer stated that unit is no longer powering on. Unit will need replacement control board. ; ordrng 1 916794 (Control) and 1 914190 (User Interface)

We serviced a

LG REFRIGERATOR

Model LFXS26596S.ASTCNA1

Near Kansas City, MO 64151

Chance

Job Details: 02/12/2025

"Customer states unit was not cooling and had a separate company out who replaced compressor. Unit cooled slightly but then warmed back up. Unit has leak. Could not identify any leaks in the compressor connections done by previous company. Unit will also need fan assembly as it had 1fe error code. Follow up tbd by office based on part availability. ; ordrng 1 AEB73764516 (Fan assembly (KC)), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL73762013 EVAP , and 1 TCA36811415 R600 (OLD TCA36811409)"

We serviced a

LG WASHER

Model WM3360HWCA.ABWEEUS

Near Omaha, NE 68108

Cole

Job Details: 02/12/2025

Customer states unit wont spin. Will need new drain pump.; ordrng 1 4681EA2001T (Drain pump)

We serviced a

ELECTROLUX WASHER

Model ELFW7337AW

Near Plattsmouth, NE 68048

Kelvin

Job Details: 02/12/2025

"Returned with parts. Removed original board and valve assembly, installed new. Verified with customer unit is operating properly. Covered by manufacturer warranty, Job complete."

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Ankeny, IA 50021

Brian

Job Details: 02/12/2025

Customer states washer will not power on. Removed lid and swapped out UI PCB. Unit powered on as designed. Ran HASS. Diagnostic passed. Job complete.

We serviced a

ASKO (H) DISHWASHER

Model DBI564I

Near Cumming, IA 50061

Anthony

Job Details: 02/12/2025

Customer stated that unit is no longer powering on when prompted. Found power connector needed reseated on board.

We serviced a

LG REFRIGERATOR

Model LF25G8330S.ASTCNA0

Near Polk City, IA 50226

Anthony

Job Details: 02/12/2025

Customer stated that unit is having issues with right door seal that appears to be ripped. Replaced right door seal.

We serviced a

SAMSUNG OVENS ELECTRIC

Model NSI6DG9100SRAA

Near Lincoln, NE 68506

Derek F

Job Details: 02/12/2025

I arrived today with the part to complete the repair. I first disconnected power and replaced the main control. I then tested functions and the oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Derek!

We serviced a

FRIGIDAIRE DISHWASHER

Model GDPH4515AF1B

Near Overland Park, KS 66062

Chris

Job Details: 02/12/2025

Customer states unit is not washing dishes. Unit needs over flow switch adjusted.; ordrng 1 5304501484 (Kick plate (kc)) and 1 154745503 (Toe plate (kc)) and 2 154754801 (Black screws (kc))s

We serviced a

BOSCH OVENS ELECTRIC

Model HBL8651UC/01

Near Gretna, NE 68028

Mike F

Job Details: 02/12/2025

Returned and installed lower cooling fan.

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Waukee, IA 50263

Rory

Job Details: 02/12/2025

"Technician recommended replacement of wash motor, main harness and main PCB; ordrng 1 AGM76429511 (Main pcb) and 1 AGM76889607 (Main harness) and 1 AGL75172632 (Control panel) and 1 ABT72989206 (Wash motor)"

We serviced a

DACOR (H) RANGE GAS

Model HGPR36S/NG

Near Indianola, IA 50125

Mike

Job Details: 02/12/2025

Installed new thermostat.

We serviced a

WHIRLPOOL OVENS ELECTRIC

Model WEE750H0HZ1

Near Kansas City, MO 64113

Chance

Job Details: 02/12/2025

"Customer states unit heated perfectly after last repair but now is not heating. Inspected unit and found elements only getting 120 volts. Traced it back to L1 being supplied but not L2 via the thermal fuse having 120v. L2 runs straight to the relay on the main control board. Unit will need new main PCB. Replaced main PCB in unit. Tested unit, unit is functioning properly. Job complete."

We serviced a

FRIGIDAIRE RANGE ELEC

Model FCRE3083AS

Near Lincoln, NE 68505

Kannon

Job Details: 02/12/2025

During inspection found power cord was loose. Secured power cord and powered on unit. Unit is working great after repairs. Preheat great to 350 with no issues. Set clock. Job complete.

We serviced a

DACOR (H) RANGE GAS

Model DTT36T960GS

Near Waukee, IA 50263

Anthony

Job Details: 02/12/2025

Customer stated that front right burner is operating sporadically. Will have manufacturer send part to customer and will return to service repair. O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ06

Near Lincoln, NE 68521

Kannon

Job Details: 02/12/2025

During inspection bypassed filter head assembly which was causing the constricted water flow. Will order a new filter assembly and return at a time that works best for the customer. ; ordrng 1 W11346622 (Filter head/water tank)

We serviced a

THOR RANGE PRO (H)

Model LRG3601U

Near Omaha, NE 68104

Mark F

Job Details: 02/12/2025

Returned with part. Installed pressure regulator. Tested for leaks. No leaks. Tested top burners. Burners operating properly. Informed customer to follow owners manual for remaining break in instructions.

We serviced a

FISHER PAYKEL(H) RANGE PRO (H)

Model RDV3-366-N

Near Leawood, KS 66209

Chris

Job Details: 02/12/2025

Customer states units tilt feature is not working. Unit needs new display and motor.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Des Moines, IA 50316

Anthony

Job Details: 02/12/2025

Customer stated that unit is not advancing correctly. Unit will need mode shifter and clutch.

We serviced a

LG WASHER

Model WM3570HVA

Near Omaha, NE 68154

Shannon

Job Details: 02/12/2025

Inspect u it impeller broken off drain pump gave est to replace customer ok disassembled unit replace pump tcl is a reminder to run tub clean unit working now that pump replaced test ok ; used 1 4681ea2001t (Drain pump) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESBL

Near Overland Park, KS 66213

Ali

Job Details: 02/12/2025

During inspection the the evaporator fan was not spinning. Confirmed voltage at the fan. Unit will need a new evaporator fan assembly. Going to pick up a fan tomorrow am and complete the repair. Ali! ; used 1 5303918549 (EVAP FAN MOTOR (STANDARD SXS)) from stock

We serviced a

LG REFRIGERATOR

Model LFXS30766S

Near Lincoln, NE 68502

Kannon

Job Details: 02/12/2025

Returned with parts. Installed new rail and all shelving. Unit is working great after repairs. Job complete.

We serviced a

GE STACK W/D (H)

Model GUD27ESSMWW

Near Papillion, NE 68046

Koby

Job Details: 02/12/2025

"Customer states that the unit is not heating. Disassembled and inspected unit and found that one of the heating element wires burnt up recommend replacement of element wire. ; dspstn on spec-tagged invntry: 1 WE4M137 T-STAT,SAFETY"

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Omaha, NE 68114

Mark F

Job Details: 02/12/2025

Customer states unit takes a long time to dry. Set on air only and ran vent test. Test failed within seconds. Also observed loud squeaking while tumbling. Inspected venting line. Line is clean from dryer. Suspect clog higher up into condo complex roof. Suggested customer call DuctMedic for commercial vent cleanings. Disassembled dryer to inspect noise. Both rollers and glides are wearing. Quoted

We serviced a

GE REFRIGERATOR

Model PYE22KMKBES

Near Lincoln, NE 68502

Bryce

Job Details: 02/12/2025

Customer states unit is leaking onto the floor upon inspection verified complaint went ahead and steamed and defrosted the drain line as well as evaporator cleared drain line rainwater through to make sure drain line was clear unit unit should now be operating correctly

We serviced a

GE WASHER

Model WBVH5100HWW

Near Omaha, NE 68132

Mark F

Job Details: 02/12/2025

Customer states unit out of balance and smells burning. Set to drain and spin. Significant squaring coming from back. Can wiggle inner tub. Removed back panel. Rust coming out of bearing. Needs back half.; dspstn on spec-tagged invntry: 1 WH08X10036 GASKET

We serviced a

FRIGIDAIRE RANGE GAS

Model FCRG3052ASB

Near Omaha, NE 68131

Lucas

Job Details: 02/12/2025

Customer states oven will not heat up. Disassembled oven cavity and tested igniter with amp clamp. Igniter not pulling any amps. Verified voltage to igniter. Unit will need a new bake igniter installed.

We serviced a

LG W/D COMBO (H)

Model WM6998HBA.ABLEEUS

Near Omaha, NE 68137

Koby

Job Details: 02/12/2025

Customer states that unit is not drying. Inspected unit and found that condenser is clogged with lint and the firmware is not the newest version. Instructed customer on how to update the firmware to the newest version. Ordering the updated condenser cover to allow the customer to clean the condenser. ; ordrng 1 AAA76553287 (CONDENSER PROTECTION GRILL)

We serviced a

U-LINE (H) BEVERAGE CENTER

Model UHBV518-IG01A

Near Overland Park, KS 66223

Chance

Job Details: 02/12/2025

Customer states unit is not cooling. Inspected unit and found compressor and cooling components were not on. They were supposed to be getting power but it was not being sent by main PCB. Unit will need new main PCB. ; ordrng 1 80-55398-00 (Main PCB (KC))

We serviced a

ZEPHYR RANGEHOOD

Model AK9446BS

Near Clive, IA 50325

Job Details: 02/12/2025

"Returned. Installed new UI, wire harness, and main control board with parts supplied by Zephyr. Unit is now operating as designed."

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/20

Near Overland Park, KS 66224

Chris

Job Details: 02/12/2025

Customer states unit is not drying dishes well. Provided customer instruction for use.; dspstn on spec-tagged invntry: 1 12008381 PUMP

We serviced a

SUB ZERO (H) REFRIG BLD IN(H)

Model BI-48SID/O

Near Omaha, NE 68130

Derek

Job Details: 02/11/2025

Inspected fridge. Install team was out and reinstalled machine. Installation is much better but it is not complete. Tech inspected upper hinges and found right side adjusters stripped out and damaged. Tech also found top grill cover hinges and bracket twisted and bent. Cabinetry company arrived while tech was in home and they discussed options to remedy issues for customer. Cabinetry company plans to modify their panels once repairs are made to the hinge components. Tech placed parts on order and will return next week for install. Job is not complete. ; ordrng 1 7010285 (Hinge) and 1 9044754 (Grill cover) and 1 7012630 (Adjuster screw) and 1 7001343 (Adjuster screw) and 1 7020571 (Adjuster block)

We serviced a

SAMSUNG WASHER

Model WA45T3400AW/A4

Near Ankeny, IA 50023

Anthony

Job Details: 02/11/2025

Customer stated that unit is making loud buzzing noises and is no longer advancing. Unit will need drain pump cleared to resolve issues.

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 532

Near Kansas City, MO 64113

Chance

Job Details: 02/11/2025

"Customer states unit is not cooling. I replaced cold control on unit, cleaned condenser and defrost timer. Everything is functioning properly and good frost pattern formed. Please allow 24-48hours for unit to cool properly. Job complete."

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Altoona, IA 50009

Job Details: 02/11/2025

"Installed new wire harness, new PCB, and new UI control. Did not hook up any components, went through diagnostics with techline again."

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63A6511SS/AA

Near Omaha, NE 68127

Cole

Job Details: 02/11/2025

Return with parts. Installed new switch.

We serviced a

SAMSUNG RANGE ELEC

Model NE63T8111SS

Near Olathe, KS 66062

Eric

Job Details: 02/11/2025

Customer states cooktop doesn't heat tested found all burners not recognizing pans. Contacted samsung tech line stated filter board and both pcb boards need replaced quoted repair customer declined at this time

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Overland Park, KS 66210

Ali

Job Details: 02/11/2025

During inspection unit would not drain the water. Upon further inspection noticed a kink in the line which has damaged the drain pump. Fixed the kink in the line and installed a new drain pump. Ran multiple cycles and unit is now operating properly. Ali! ; ordrng 1 00631200 (Pump drain)

We serviced a

SAMSUNG DRYER

Model DV52J8700EW/A2

Near Des Moines, IA 50312

Brian

Job Details: 02/11/2025

"Customer states dryer is making a loud noise while running. Found a worn roller wheel and tensioner pulley. Replaced rollers, tensioner, and drive belt. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG"

We serviced a

MIELE (H) OVENS ELECTRIC

Model DGC6865

Near Chicago Precinct, NE 68022

Derek

Job Details: 02/11/2025

"Shut off breaker and pulled oven out of the wall using the all-dolly. Removed panels and began removal of the steam generator. New generator is wired differently due to the updated design and requires major disassembly to remove wiring. Tech followed the very vague diagram and removed all 16 pink wires. Installed all 15 black wires in their place. Omitted/missing wire is not documented in installation guide and appears to be a duplicate neutral. Tech resupplied power and ran tested. Oven is now generating steam. Reassembled, reinstalled, and ran a 25 minute steamed ride cycle. Oven passes testing and cycle finishes. Job is complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Omaha, NE 68138

Kelvin

Job Details: 02/11/2025

"Customer states units icemaker is not working. Inspected unit, found tray frozen in place, will require defrost, sealed and replacement tray. Repair declined. Job complete. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Omaha, NE 68138

Kelvin

Job Details: 02/11/2025

"Customer states unit makes more noise than usual during use. Inspected unit, found no obvious noise coming from unit. Ran multiple cycles, no noise present. Reccomend getting video of noise to figure out where and what it's coming from. High loop not in place. Corrected. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF

Near Hickman, NE 68372

Bryce

Job Details: 02/11/2025

Customer states unit is not cooling upon inspection noticed defrost timer was defective put in new unit started right away

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF3

Near Omaha, NE 68104

Jacob

Job Details: 02/11/2025

Customer states unit is not cooling. Will need to order parts.; ordrng 1 809069220 (Evap fan)

We serviced a

KENMORE WASHER

Model 796.40518900

Near Omaha, NE 68118

Shannon

Job Details: 02/11/2025

Inspect unit pump working well remove filter and clean also customer complaint is odor gave estimate to front clean with washer magic customer ok recommend leaving door open when not in use this model has no clean mode any issues would recommend door boot

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Chicago Precinct, NE 68022

Travis

Job Details: 02/11/2025

Customer states unit wont tumble. Found belt is off pulley. Disassembled unit. Found idler pulley has disintegrated and rollers are also worn. Recommend maintenance kit. Installed kit. Unit is now operating properly