Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

WHIRLPOOL WASHER

Model WFW6620HW3

Near West Des Moines, IA 50265

Mike

Job Details: 02/19/2025

U it gave several errors and was making a terrible noise and then wouldnt spin and also producing a burning smell. Errors were F7 e9 locked motor and F6e3 mcu acu communication. I cleared errors and ran unit in diagnostics and in spin is sounds terrible and is producing a burning smell from inside the tub. Inspected and verified smell wasnt coming from anywhere else and nothing is obstructing the motor or spin basket. Unit has failing bearings which requires the whole tub assembly to be replaced.

We serviced a

LG WASHER

Model WT7155CW.ABWEUUS

Near Firth, NE 68358

Derek F

Job Details: 02/19/2025

"I arrived today with the part to complete the repair. I first disconnected power and water. I then replaced the valve and reassembled the washer. Finally, I confirmed the new valve is working. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

GE DISHWASHER

Model GDF511PSR6SS

Near Lincoln, NE 68521

Kannon

Job Details: 02/19/2025

During inspection found unit has a bad door latch/harness. Will order new door latch and return at a time that works best for the customer. ; ordrng 1 WD01X29878 (Door latch) and 1 Wd21x28978 (Harness)

We serviced a

GE OVENS ELECTRIC

Model JDP39W0V1WW

Near Omaha, NE 68117

Jacob

Job Details: 02/19/2025

"Customer states unit is not heating properly. Unit is now operating.; dspstn on spec-tagged invntry: 1 WB44K5012 ELEMENT,BAKE"

We serviced a

GE WASHER

Model GTW500ASN1WS

Near Council Bluffs, IA 51501

Mark F

Job Details: 02/19/2025

Customer states unit wont drain or spin. Found lock mechanism broke. Replaced. Unit operating properly.

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA3

Near Council Bluffs, IA 51503

Mark F

Job Details: 02/19/2025

Customer states unit doesnt make water and ice. Found cracked bladder and two crack on orange line going into door. Will need to order left door and vlv/bladder assembly.; ordrng 1 AJL72911502 (Tank) and 1 MJX64471502 (Valve) and 1 ADD76197048 (Left door)

We serviced a

ELECTROLUX DRYER

Model EIMGD60LT2

Near Omaha, NE 68124

Shannon

Job Details: 02/19/2025

Disassemble unit re seal with hi temp sealant test ok; dspstn on spec-tagged invntry: 1 WPY055980 HI-TEMP AD

We serviced a

BOSCH WASHER

Model WAT28402UC/12

Near Lee's Summit, MO 64064

Chance

Job Details: 02/19/2025

"Customer states unit will not drain. Inspected unit and confirmed previous techs diagnosis. The drain line was very clogged. Replaced drain hose on unit. Tested unit, unit is functioning properly with no issues. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28N9780SR/AA

Near Olathe, KS 66061

Chance

Job Details: 02/19/2025

"Upon first visit I found compressor not running and not getting voltage. Compressor ohmed out at 8.5 ohms on every peg, is now receiving 168volts but compressor will still not even try to start. Unit will need new compressor. Customer wanted to try to find proof of purchase to see if they bought unit within five years. Quoted customer repair cost minus compressor price as unit was manufactured in 2018. Customer would like to find pop and think about repair. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/10

Near Overland Park, KS 66223

Chance

Job Details: 02/19/2025

Customer states unit is not cooling at all. Inspected unit and found compressor and fans running but unit was 64 degrees in both compartments. Unit will need sealed system repair including compressor and filter dryer as well as evap as customer stated unit took months to completely warm up. Custoker will need to get ahold of proof of purchase in order for lg to create a warranty ticket as customer states unit is less than five years old. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811415 R600 (OLD TCA36811409)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM1

Near Overland Park, KS 66223

Chance

Job Details: 02/19/2025

"Customer states unit is not washing dishes as well as it used to. Inspected unit and found proper amount of water filling, good pressure from pump, and heat coming in as it should. Inspected further and found clogged spray holes on both spray arms. Unit will need new spray arms. During cycle found was pump leaking on unit as well, dripping from the center of pump. Pump will also need replaced."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lincoln, NE 68522

Kannon

Job Details: 02/19/2025

"Returned with parts. Installed new control board and ran service diagnostic test. Unit worked great in testing, ran quick cycle, quick cycle ran great with no issues. Unit is working great after repairs. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600QL

Near Omaha, NE 68154

Shannon

Job Details: 02/19/2025

Filter case assy not in town ; ordrng 1 DA97-23025A (Case assy)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VW

Near Valley, NE 68064

Shannon

Job Details: 02/19/2025

Inspect unit timer contacts welded together replace timer 24 hours to cool properly

We serviced a

GE RANGE ELEC

Model PHB920EJ2ES

Near Omaha, NE 68136

Kelvin

Job Details: 02/18/2025

"Customer states unit is not heating on cooktop, using oven it shuts off. Inspected unit, found induction board has failed due to a boil over and will require replacement. Customer declined repair. Job complete."

We serviced a

SAMSUNG WINE COOLER (H)

Model RW51TS338SR/AA

Near Council Bluffs, IA 51503

Lucas

Job Details: 02/18/2025

"Customer states wine cooler seems to be cooling, but display is not operating properly. Cannot read display due to leds being burnt out. Unit will need a new main pcb assembly."

We serviced a

GE CAFE DISHWASHER

Model CDD420P4T0W2

Near Prole, IA 50229

Brian

Job Details: 02/18/2025

15830166 Return with parts. Customer received control board from GE. Installed control board and still had the same issue. Talked to tech line and verified prisms are lined up and frame is square. Tech line suggested installing new lid actuators. Follow up required. ; ordrng 2 WD16X30872 (Lid actuator)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lincoln, NE 68522

Kannon

Job Details: 02/18/2025

"During inspection found water pressure sensor has gone bad. Quoted customer for repairs, they will think over options and reach out if they want to proceed. Collected service call fee. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Glenwood, IA 51534

Mark F

Job Details: 02/18/2025

Customer states unit doesnt dispense soap. Found water not coming into the dishwasher.

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/25

Near Lincoln, NE 68516

Kannon

Job Details: 02/18/2025

During inspection found water line and drain line were both frozen. Temp gun reads roughly 20? on the back wall. Customer is putting fan/heater at a safe distance from the unit to circulate warm air. Job complete.

We serviced a

SAMSUNG WASHER

Model WA50B5100AV/US

Near Bennet, NE 68317

Ali

Job Details: 02/18/2025

Installed the new main control board assembly. Unit passed the HASS test. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR

Near Omaha, NE 68130

Mike F

Job Details: 02/18/2025

"Customer states fridge is not cooling as well and noises was heard from evaporator fan. Checked error codes. 40e error code stored. Put unit into force defrost, back wall is frozen. Steamed out back wall. Found ice build up on top of evaporator. Quoted for back wall, defrost sensor and auger. Customer declined. Service call collected.; dspstn on spec-tagged invntry: 1 DA97-13757A EVAP CVR"

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Minburn, IA 50167

Job Details: 02/18/2025

"Installed new UI. Problem persists. Talk with tech line. Told to return with main control board, another UI and wire harness per tech line. ; ordrng 2 DC92-02388S (Main PCB)s and 1 DC93-00819C (Wire harness) and 2 DC97-22462S (Sub PCB)s"

We serviced a

LG REFRIGERATOR

Model LFC25770SW

Near Clive, IA 50325

Brian

Job Details: 02/18/2025

Customer states refrigerator is not cooling. Found faulty start device. Replaced start device with new. Compressor kicked on and started cooling. Job complete. ; used 1 8201786 (START-DEV) from stock

We serviced a

KITCHENAID OVENS ELECTRIC

Model KFES530ESS0

Near Johnston, IA 50131

Anthony

Job Details: 02/18/2025

"Customer stated that unit is having issues with oven heating way to hot. Found bake relay stuck on, will need new control board to resolve issues."

We serviced a

WOLF (H) MICROWAVE OVEN

Model MS24

Near Gretna, NE 68028

Kelvin

Job Details: 02/18/2025

"Customer states unit will not operate properly after use of certain buttons. Confirmed issue. Found user interface has failed and will require replacement. Removed original keypad, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC200XW1

Near Bellevue, NE 68123

Lucas

Job Details: 02/18/2025

Customer states washer is slowly leaking from bottom of unit during use. Disassembled back of control panel to check inlet valve for leaks. Hose to cold valve is slowly dripping. Ran unit through automatic test mode and no other components are leaking. Tightened hose to stop leak. Unit is now operating properly.

We serviced a

FRIGIDAIRE RANGE GAS

Model PCFD3670AF

Near Chicago Precinct, NE 68022

Koby

Job Details: 02/18/2025

Return with parts. Replaced all ignitors. Unit is still failing to spark intermittently. Will need to replace spark modules again. ; ordrng 2 5304527443 (MODULE)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Omaha, NE 68022

Shannon

Job Details: 02/18/2025

Wash pump failed gave est customer to think about ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FPMO3077TF

Near Ashland, NE 68003

Kannon

Job Details: 02/18/2025

"During inspection found touch assembly/control panel has gone bad and will need replaced. Quoted customer for repairs and due to part cost vs new, customer will look into buying a new unit and reach out if they want to proceed with repairs. Job complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"

We serviced a

GE MONOGRAM (H) DISHWASHER

Model ZDT975SPJ0SS

Near Papillion, NE 68046

Jacob

Job Details: 02/18/2025

Customer states unit is leaking water. Will need to order parts. ; ordrng 1 WD26X25103 (Wash motor) and 1 WD18X23221 (Diverter)

We serviced a

DACOR (H) RANGE ELEC

Model DOP30T940DS/DA

Near Clive, IA 50325

Job Details: 02/18/2025

Recommend replacing convection element. ; ordrng 1 DG47-00009C (Convection element)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR/AA

Near Omaha, NE 68114

Lucas

Job Details: 02/18/2025

"Customer states ice maker froze to ice bucket and broke. Valve is continuously filling ice maker bucket. Unit will need a new ice maker and inlet valve. ; ordrng 1 DA62-01477A (Inlet valve), dspstn on spec-tagged invntry: 1 DA97-07603B ICEMAKER"

We serviced a

GE MONOGRAM (H) REFRIG BLD IN(H)

Model ZISS420DXBSS

Near Chicago Precinct, NE 68022

Travis

Job Details: 02/18/2025

Customer states unit is not cooling. Inspected. No fans or compressor. Display is blank. Accessed main board. Found bulged caps. Customer also states that vacuum seal has not been happening for a while. Found top right corner of gasket out of place. Re positioned. Will need new main board. Installed new. Display came back. Compressor and fans began running. Unit is now operating properly.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Bellevue, NE 68133

Jacob

Job Details: 02/18/2025

Customer states unit is not starting and is dead. Adjusted start switch knob and unit is now running properly.

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24DCTX9

Near Kansas City, MO 64119

Eric

Job Details: 02/18/2025

Customer states unit get a6 error tested found unit not filling with enough water to run replaced water valve tested now working ; dspstn on spec-tagged invntry: 1 529730 VALVE INLET DOUBLE 6

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Olathe, KS 66062

Chance

Job Details: 02/18/2025

"Customer states unit is not starting. Inspected unit and found plastic button was jammed. Unjammed plastic button on unit. Tested unit, unit is functioning properly. Job complete."

We serviced a

GE WARMING DRAWER

Model PTW9000SN1SS

Near Chicago Precinct, NE 68022

Travis

Job Details: 02/18/2025

Element is grounded. Will order. ; ordrng 1 WB44X10029 (Element)

We serviced a

MIELE (H) DRYER

Model T9802

Near Urbandale, IA 50323

Job Details: 02/18/2025

Returned with parts. Replaced main control panel.

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33A-1SSD

Near Omaha, NE 68124

Travis

Job Details: 02/18/2025

Customer states unit is not producing much ice. Opened it up. Bottom of bin is barely covered. Removed toe kick. Condenser dirty. Is 107 degrees. Removed build up. Temp dropped to around 95 pretty quickly. Unit is circulating water properly. Called for harvest. Dropped 8 cubes that look proper. After harvest it began circulating again. I removed water. With no water. Took 12 minutes to call for harvest and every mold had frost pattern. After filling valve shut off and do not see water being constantly added. Took 22 minutes to make a batch of ice which is proper. Noticed bin lever knob was turned almost all the way down. Turned up. Told customer to monitor.

We serviced a

SUB ZERO (H) REFRIGERATOR

Model 650/F

Near Omaha, NE 68124

Travis

Job Details: 02/18/2025

"Customer states fresh food section not cooling. Had system rebuilt a couple of years ago. I found compressor not running but fans are. Connected probe. 73 static pressure. Compressor winding measure in spec. Have 12 vac to compressor. Installed new start relay. Compressor started running. Told customer to monitor. ; dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002 1 4204400 EVAP KIT 550/650 , 1 7006959 COMPRESSOR ASSY, EMU , and 1 7015918 HEAT EXCH 550 650"

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Norwalk, IA 50211

Anthony

Job Details: 02/18/2025

Customer stated that unit is squeaking during operations. Found unit will need roller kit to resolve issues.; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 RPR KIT (W10837240 PULLEY

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Omaha, NE 68154

Shannon

Job Details: 02/18/2025

Inspect unit 2016 model ran thru calibration mode is roaring in spin fill valves and drain pump are fine unit needs back half and inner spin basket for repair dc97-17037c and dc97-19636a shows part number have changed

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FPBM3077RF

Near Lincoln, NE 68506

Ali

Job Details: 02/18/2025

"Installed the new latch assembly. Once it was reassembled, when you closed the door the mag would activate. Checked all of the door switches and made sure the latch was timed properly. Unit has a stuck relay on the board. Returning Monday with a new board.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 5304504070 (Board)"

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Omaha, NE 68138

Travis

Job Details: 02/18/2025

Adjusted dishwasher.

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Omaha, NE 68137

Jacob

Job Details: 02/18/2025

Customer states unit is banging Al over the place and giving a ub error. Unit will need new suspension rods.

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Bellevue, NE 68123

Jacob

Job Details: 02/18/2025

Customer states unit is not draining. Reinstalled drain cover.

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Omaha, NE 68104

Mark F

Job Details: 02/18/2025

Customer states unit gets out of balance and then says sensing. Plugged in newfi. Had out of balance and pressure sensor errors. Cleared errors. Ran agitate test. Found mode shifter not engaging. Ran pressure test. Found no cold water coming in. Cold water was shut off coming to the washer. Was able to clip shifter back in place. Lifted the from was washer to level due to floor droop. Ran quick wash.Recommend customer instal shims on front to help offset floor droop. Level legs are at full extension.

We serviced a

LG DISHWASHER

Model LDPS6762D

Near Waukee, IA 50263

Job Details: 02/18/2025

Replaced door panel.

We serviced a

MIELE (H) REFRIGERATOR

Model CIB36M1IR1/04

Near Bennet, NE 68317

Ali

Job Details: 02/18/2025

During inspection the freezer door catch was jamming and not allowing the freezer door to shut properly. Also noticed 2 broken tabs from a previous repair company. Dissembled the entire freezer and steamed out all of the ice buildup. Also made 2 new brackets to fix the broken ones. Reassembled the unit and lubricated the door catch. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LRMVS3006D.ASBCNA0

Near Kansas City, MO 64134

Chris

Job Details: 02/18/2025

"Customer states unit is not cooling properly. Unit needs sealed system repairs. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76681401 EVAP , and 1 TCA36811415 R600 (OLD TCA36811409)"

We serviced a

LG REFRIGERATOR

Model LRFOC2606S.ASTCNA0

Near Des Moines, IA 50315

Anthony

Job Details: 02/18/2025

Customer stated that unit is displaying error CF on user interface. Found condenser motor needed replaced to resolve issues.

We serviced a

GE REFRIGERATOR

Model GNE29GMKBES

Near Lincoln, NE 68516

Bryce

Job Details: 02/18/2025

Customer states unit is not cooling upon inspection. Verified complaint notice that the fridge fan was not working. Went ahead and put in new fridge unit unit is now operating properly.

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Lincoln, NE 68506

Ali

Job Details: 02/18/2025

On arrival customer had the unit pulled. During inspection I powered on the unit and the compressor did not fire up. Checked the voltage feeding the inverter board and it was proper. Unit has a bad inverter board assembly. Installed the new inverter board assembly and compressor powered on properly. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; used 1 WR49X10283 ( COMPRESSOR RELAY & OVERLOAD) from stock

We serviced a

GE PROFILE REFRIGERATOR

Model PFE28KSKBSS

Near Chicago Precinct, NE 68022

Mike F

Job Details: 02/18/2025

"Customer states unit is not dispensing ice. Customer also states there was leaking from the door. Removed ice bucket, auger arm moves freely. Found evidence of ice down back wall of ice room. Found spring frozen. Thawed spring, cycled icemaker, ice maker cycle, no leaks found when ice maker called for water. Quoted for ice maker and spring; ordrng 1 WR02X13645 (Spring)"

We serviced a

MIELE (H) MICROWAVE OVEN

Model H4080BM

Near Omaha, NE 68132

Koby

Job Details: 02/18/2025

"Return with parts. Removed unit from the opening and completely disassembled unit. Removed the old element retaining nuts and bolt and installed the new ones. Removed the old control panel and hinges and installed the new ones. Reassembled the unit and reinstalled. Reassembled the unit and ran test cycle, unit functions properly. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TW8

Near Omaha, NE 68144

Travis

Job Details: 02/18/2025

Installed garage heater kit. ; dspstn on spec-tagged invntry: 1 5303918301 GARAGE KIT 2001+ TOP FRZR

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SG/AA

Near Lincoln, NE 68516

Bryce

Job Details: 02/18/2025

"Customer states icemaker is not working upon inspection verified complaint went ahead and re-steamed out icemaker notice icemaker was not moving when had and put in new icemaker tested made sure no water was leaking from icemaker no leaks. Unit should be making properly.; dspstn on spec-tagged invntry: 1 DD81-04511A RTV 1 DA97-12540K AUGER , and 1 DA97-18859A ICE MAKER"

We serviced a

LG REFRIGERATOR

Model LMXS28626S

Near Chicago Precinct, NE 68022

Shannon

Job Details: 02/18/2025

Replace fan motor test ok ; pckd up 1 Eau65058502 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Omaha, NE 68118

Mike F

Job Details: 02/18/2025

Return with parts. Installed valves and tested. Unit is filling and starting wash cycle. No leaks found during testing. Remaining balance collected.

We serviced a

WHIRLPOOL DRYER

Model WGD70HEBW1

Near Omaha, NE 68108

Cole

Job Details: 02/18/2025

Return with parts installed new motor and idler switch.; dspstn on spec-tagged invntry: 1 279787 MOTOR-DRVE

We serviced a

U-LINE (H) ICEMAKERS U/C(H)

Model UACP115-SS01A

Near Lincoln, NE 68524

Ali

Job Details: 02/18/2025

Installed the new water valve and unit would act like it was on but would not run any of the components. Installed the new main control board and programmed it per the chart from Uline. Unit would display a P1(drain pump) error code. Bypassed the drain pump assembly and unit would still display the error code. Installed the old board with no luck. With Uline being closed I will need to contact them tomorrow.; schdld next appmnt for 2/19 WED !

We serviced a

BOSCH REFRIGERATOR

Model B22CS50SNS/04

Near Omaha, NE 68102

Lucas

Job Details: 02/18/2025

Customer states ice maker only dispenses crushed cubes. Removed ice bucket and found solenoid missing spring. Unit will need a new solenoid. ; ordrng 1 00616715 (Solenoid)

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017AB-3

Near Lincoln, NE 68521

Bryce

Job Details: 02/18/2025

Customer states light is not turning on and old light was broken inside got light out customer installed new light is now working perfect

We serviced a

BOSCH MICROWAVE OVEN

Model HMV5052U/01

Near Omaha, NE 68102

Lucas

Job Details: 02/18/2025

"Customer states microwave display is not working properly. All buttons work, but screen doesnt display. Unit will need a new main pcb."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WB

Near Glenwood, IA 51534

Mark F

Job Details: 02/18/2025

"Customer states unit doesnt cool. Lights on, no fans or compressor running. Defrost timer stuck. Replaced timer. Unit operating properly. Please allow 24 hours for unit to cool."

We serviced a

LG W/D COMBO (H)

Model WM6998HBA.ABLEEUS

Near Omaha, NE 68137

Koby

Job Details: 02/18/2025

Return with parts. Replaced condenser grill. Unit functions properly. Job complete.

We serviced a

WOLF (H) RANGE GAS

Model IR30450/S/P

Near Lincoln, NE 68512

Ali

Job Details: 02/18/2025

During inspection unit would have abnormal feedback at the user interface. Tried calibrating the screen multiple times with no success. Unit would also randomly give it a command if no one was touching it. Unit will need a new display. Returning Friday to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; schdld next appmnt for 2/21 FRI !

We serviced a

LG REFRIGERATOR

Model LF29H8330S.ASTCNA0

Near Gladstone, MO 64118

Eric

Job Details: 02/18/2025

Replaced door seal checked seal around cabinet good to go

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Kansas City, KS 66101

Eric

Job Details: 02/18/2025

Replaced part that broke again unit is now running

We serviced a

GE REFRIGERATOR

Model GTE17DTNRWW

Near Lincoln, NE 68516

Bryce

Job Details: 02/18/2025

Customer states unit is not cooling upon inspection. Verified complaint notice that the evaporator was not getting cold even after 20 minutes of being plugged in was still not getting a frost pattern will be ordering the sealed system as well as ordering a start device just to ensure. ; ordrng 1 WR87X37847 (Comp) and 1 WR87X30875 (Drier) and 1 WR84X31398 (Cond) and 1 WR55X31519 (Start dev) and 1 WR87X32220 (Evap)

We serviced a

LG WASHER

Model WT8600CB

Near Omaha, NE 68135

Derek

Job Details: 02/18/2025

"Customer states that the washer is leaking when deep fill option is used. Tech started a rinse and spin with deep fill selected. Washer fills nearly the entire tub with water before turning the supply off. Tech paused cycle twice during fill and verified that the valves are properly turned on and off and are not stuck open. Washer begins to spin, while full of water, to 'distribute' clothing items around and water immediately splashes over the edge of the tub and leaks onto the floor. Tech drained the washer out and blew through the pressure tube. No blockages are detected. Ran second test and water level is unchanged and leaks again. Tech entered service mode and ran valve checks to see the pressure transducer reading. Transducer reads 268 empty and shuts off with a reading of 233 at roughly half way full. Sensing system passes test but fails during consumer cycle and over fills. Due to unusual nature of issue and the fact that the issue just occurred, tech will order a new control assembly and a new pressure sensor. Job is not complete. ; ordrng 1 EBR41512401 (Main pcb) and 1 6501EA1001R (Pressure sensor)"

We serviced a

SAMSUNG DRYER

Model DV50R5200W

Near Papillion, NE 68046

Kelvin

Job Details: 02/18/2025

"Customer states unit is making noise during use. Inspected unit, confirmed issue noise comes from front of unit. Found blower wheel is full of lint and debris causing noise. Informed customer that unit will require a cleaning. Repair approved. Removed front cover to access blower wheel. Removed lint. Reassmebled unit, verified wtih customer unit is operating properly and noise is gone. Informed customer of proper care and use of machine. Job complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Ames, IA 50010

Rory

Job Details: 02/18/2025

"Technician recommended replacement of ice maker assembly ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-14365L FILTER CASE ASSY , 1 DA97-15217D ICEMKR , 1 DA97-20156B USE DA97-14474C , and 1 DD81-04511A RTV"

We serviced a

GE DRYER

Model EED5600G0WW

Near Omaha, NE 68132

Lucas

Job Details: 02/18/2025

"Customer states dryer is tumbling and heating still but making a loud noise. Disassembled dryer, found top drum bearing missing glides, and felt torn. Unit will need a new drum bearing kit installed."

We serviced a

LG STACK W/D (H)

Model WKE100HVA

Near Altoona, IA 50009

Brian

Job Details: 02/18/2025

Customer states door boot is tore. Found a 2 inch section of the door boot tore on the bottom of the front seal. Took pictures of damaged area. Follow up required. Requires authorization. ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF

Near Wahoo, NE 68066

Kannon

Job Details: 02/18/2025

During inspection found filter housing is cracked. Will order new filter head assembly and return at a time that works best for the customer. ; ordrng 1 5304524817 (Filter manifold)

We serviced a

LG WASHER

Model WT7300CV

Near Waukee, IA 50263

Job Details: 02/18/2025

"Remove air pods from between tubs, clean inner and outer tubs, remove clothes pin from drain pump, clean drain pump."

We serviced a

GE CAFE MICROWAVE OVEN

Model CWL112P4R1W5

Near Omaha, NE 68130

Kelvin

Job Details: 02/18/2025

"Customer states they would like to proceed with the repair. Unit was removed from counter. Removed original panel, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

FRIGIDAIRE OVENS ELECTRIC

Model PLEB30S9DCA

Near Kansas City, MO 64109

Chris

Job Details: 02/18/2025

Customer states oven door will not open properly. Unit needs new door hinges.

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33A-1SSD

Near Omaha, NE 68124

Travis

Job Details: 02/18/2025

Customer states unit is not producing ice. Turned machine on. No water coming into resevoir. Had 120 vac to inlet valve. Tested ohms and it tests proper. Plugged back in and tested ohms while be ping powered. Reads open. Inlet valve is failing under load and will need replaced. Installed new valve. Turned machine on. Water fills resevoir and begins circulating properly. ; dspstn on spec-tagged invntry: 1 02-2479-21 CURTAIN SCOTSMAN SUBZ

We serviced a

GE DRYER

Model GTD42EASJOWW

Near Omaha, NE 68138

Kelvin

Job Details: 02/18/2025

"Customer states unit is not turning on at all, happened Sunday. Inspected unit, found breaker is off. With breaker on, unit will run for a second and reset breaker. Found elements connecter burnt off, wire connector burnt off as well. Unit will require new element and wire repair it. Repair approved. Removed original element and wire kit. Unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 WE11X21156 ELEM"

We serviced a

SAMSUNG DISHWASHER

Model DW80BB707012AA

Near Johnston, IA 50131

Brian

Job Details: 02/18/2025

Customer states there was water leaking from the ceiling of her basement when the dishwasher was draining. Pulled dishwasher and did not see any signs of water leakage. Reinstalled dishwasher and ran HASS. Job complete. ; dspstn on spec-tagged invntry: 1 DD31-00016A MTR-DRN

We serviced a

LG REFRIGERATOR

Model LMXS28626S.ASTCNA0

Near Ankeny, IA 50023

Mike

Job Details: 02/18/2025

Unit is cooling g properly. Condenser was dirty and updated software.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF

Near Overland Park, KS 66223

Chance

Job Details: 02/18/2025

Customer states units light in drawer is not workin*now either. Found wiring schematic and traced both lights back to display board. Unit will need new display board. ; ordrng 1 5304529572 (Display board (KC))

We serviced a

SMEG REFRIGERATOR

Model FAB50URPB3

Near Valley, NE 68064

Shannon

Job Details: 02/18/2025

Cannot get ice maker to harvest ; ordrng 1 690075443 (Ice maker)

We serviced a

BOSCH MICROWAVE OVEN

Model HMV5053U/04

Near Waukee, IA 50263

Job Details: 02/18/2025

Replaced door due to dents.

We serviced a

LG RANGE ELEC

Model LSEL6335D.BBDLLGA

Near Holland, NE 68372

Derek F

Job Details: 02/18/2025

Upon inspection the oven was having issues with the burners. I disconnected power and gained access to the switches. I replaced all 5 burner switches and the harness. I then reassembled the oven and tested each burner. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

ELECTROLUX DRYER

Model EIED55HMB0

Near West Des Moines, IA 50265

Mike

Job Details: 02/18/2025

Unit getting e63 error for heater grounded. Tested unit and found that the element had failed. Unit will need new heater to repair. ; dspstn on spec-tagged invntry: 1 134792700 HEATER

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD603-SS-USA

Near Bennington, NE 68007

Shannon

Job Details: 02/18/2025

Inspect unit reset breaker unit is working as should breaker that is marked in basement as dishwasher is not the correct breaker

We serviced a

GE DISHWASHER

Model GDT550HSD6SS

Near Ankeny, IA 50021

Mike

Job Details: 02/18/2025

"Tested unit and found that the circulation pump is failing. Also the temp sensor is reading 148* at room temperature temp. Unit will need circulation pump, and flood switch replaced to repair. ; dspstn on spec-tagged invntry: 1 WD21X10519 FLOAT SWITCH FLOOD ASSY"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Omaha, NE 68136

Mike F

Job Details: 02/18/2025

"Customer states unit is leaking and it has caused the floor to buckle. Removed toe kick and started dishwasher, found small amount of moisture around diverter. Quoted for sump. Customer to call if they wish to proceed. Service call collected."

We serviced a

GE DISHWASHER

Model GDF520PSF1SS

Near Omaha, NE 68136

Derek

Job Details: 02/18/2025

"Customer says that dishwasher is not working well with cleaning or drying. Tech ran tests and found the thermistor reading out of spec. At room temperature, sensor is reading 163 degrees. Tech suggests new sensor and customer approved. Installed new sensor and ran tests. Unit passes all tests. Job is complete."

We serviced a

LG REFRIGERATOR

Model LTCS20020W.ASWCNA1

Near Des Moines, IA 50310

Anthony

Job Details: 02/18/2025

Customer stated that unit top glass shelf has crack on plastic. Replaced top shelf on unit.

We serviced a

SAMSUNG DRYER

Model DV52J8700GP/A2

Near Plattsmouth, NE 68048

Cole

Job Details: 02/18/2025

"Customer states unit making noise, installed new rollers and idler wheel."

We serviced a

LG REFRIGERATOR

Model LFX25973D.ASBCNA0

Near Glenwood, IA 51534

Mark F

Job Details: 02/18/2025

"Returned with part. Replaced evaporator. Vacuumed to 750 microns. Charged with 5.1 oz of r134a. Final pressures 90h, 2 low. Please allow 24 hours for unit to return to temperature."

We serviced a

KENMORE WASHER

Model n/a

Near Council Bluffs, IA 51501

Mike F

Job Details: 02/18/2025

"Started unit, unit will fill, drain and tumble. Back half is starting to fail. Customer to use until it gets worse. Service call collected."

We serviced a

BOSCH DISHWASHER

Model SHX7PT55UC/02

Near Gretna, NE 68028

Derek

Job Details: 02/18/2025

"Customer states that her dishwasher leaked and warped her floors last night. Now e15 error is occurring in the dishwasher. Tech arrived and customer has breaker and water turned off to the machine. Tech pulled the dishwasher and found a small amount of water inside the leak basin. Water is not proportional to the amount of wood warpage. Tech asked when unit was run and customer says that it has not been run in days, making the leak more unusual. Tech ran a rinse cycle and found no leaks or issues immediately occurring. Tech tested sink plumbing for signs of a clogged pipe in the house and plumbing drains properly. Due to the dishwasher filling on its own while not being used, tech is concerned about the water fill parts. Tech explained to the customer how the computer energizes the three valves, water enters the salt water softening reservoir, and then flows into the machine. Since issue can not be confirmed, tech can only be suspicious of a major water inlet failure having occurred. Customer is not interested in repair due to severity of the issue and the uncertainty of the actual failure point. Job is complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Des Moines, IA 50309

Anthony

Job Details: 02/18/2025

"Customer stated that unit has been having issues with direct cool ice maker freezing up. Found unit needed ice maker update kit and sealant. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02696A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT"

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Papillion, NE 68046

Cole

Job Details: 02/18/2025

Customer states unit door not opening all the way. Realigned wire box underneath.