We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Lincoln, NE 68516
Ali
Job Details:
10/18/2021
During inspection I ran the unit in a rinse only cycle and confirmed proper water levels. I did noticed the rinse aid was empty. Ran a normal cycle and confirmed proper water temperatures within the unit. I informed the customer about utilizing rinse aid within the unit. Rinse aid will help with the drying process. Unit is now operating properly. Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!
We serviced a
LG AIR CONDITIONER
Model LP126CD3B
Near Council Bluffs, IA 51501
Matt
Job Details:
10/18/2021
"Return with main control board from previous diagnosis. Removed panels to gain access to remove old main control board and installed new main control board. When testing, found issue with communication between display board and main control board. Main control board is receiving and giving power to display but no response from display. Recommend replacing display board and wiring harnesses connecting the 2 boards. Will need to order parts to complete. ; ordrng 1 6877A00084D (9 pin harness) and 1 6877A00084C (8 pin harness) and 1 EBR76480001 (Display board)"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Omaha, NE 68114
Shannon
Job Details:
10/18/2021
F3 e2 inspect unit has error code inspect wire harness no broken wires per tech sheet recommend replacing acu and sensor for issue not stocked in town wire harness does not have any broken wires
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Omaha, NE 68022
Travis
Job Details:
10/16/2021
Cleared ice and relocated thermistor
We serviced a
LG REFRIGERATOR
Model LSXS26366D
Near Omaha, NE 68135
Travis
Job Details:
10/16/2021
Unfroze ice maker. Now operating properly. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
SAMSUNG REFRIGERATOR
Model RF32FMQDBSR/AA
Near Papillion, NE 68046
Travis
Job Details:
10/16/2021
Found frozen ice room and failed fresh food sealed system. Will order parts. ; ordrng 1 DA81-05595A (Rtv) and 1 DA82-02367A (Y clips) and 1 Da97-12540g (Auger) and 1 DA96-01002A (Ff evap) and 1 DA81-06006B (Drier) and 1 MSV460AM1B/ASH (Ff compressor r600)
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Omaha, NE 68130
Shannon
Job Details:
10/16/2021
"Condensor fan motor and fridge evap fan motor failed not stocked ; ordrng 1 Wr60x10358 (Condensor fan motor), dspstn on spec-tagged invntry: 1 WR60X29099 MTR - WR60X26866"
We serviced a
LG WASHER
Model WT7100CW
Near Papillion, NE 68046
Travis
Job Details:
10/16/2021
No defects found at this time.
We serviced a
WHIRLPOOL DRYER
Model LEN2000JQ1
Near Omaha, NE 68106
Travis
Job Details:
10/16/2021
"Replaced element and tco kit. Test ok. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML and 1 279838 ELEMENT,DRY"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Omaha, NE 68130
Shannon
Job Details:
10/16/2021
"Replace drum drive kit test ok ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) , used 1 4392067 (Drive kit) from stock"
We serviced a
SAMSUNG WASHER
Model n/a
Near Omaha, NE 68108
Derek
Job Details:
10/16/2021
Called customer to verify they are home for repair. Spoke to husband and wife and they had indicated that they were attempting to get coverage from manufacturer and would like to cancel appointment for today. Tech suggested that they continue pursuing that option due to severity of error code and age of machine. Job is complete.
We serviced a
GE RANGE/COOKTOP EL
Model PP912TM1WW
Near Omaha, NE 68124
Derek
Job Details:
10/16/2021
Customer says all 4 burners in cooktop overheat. Says that items will boil even when set to the lowest setting. Tech turned all burners on to lowest level and watched. Each element is energized and heats for a few seconds and then shuts off. Each element then waited roughly 40 seconds before turning back on for a few seconds. Tech slowly adjusted each infinite switch to higher and higher temperature and found all elements continuing to cycle properly. Brought elements to level 8 and watched them rapidly turn on and off and none of them staying stuck on. Explained findings to customer and explained that no failures are present with machine as all Infinite switch controls appear to be cycling properly at all settings. No repairs suggested at this time. Job is complete.
We serviced a
GE DRYER
Model HTDX100ED4WW
Near Omaha, NE 68154
Derek
Job Details:
10/16/2021
"Tech sent 25 minute call ahead, knocked, and rung door bell. Nobody is home. ; dspstn on spec-tagged invntry: 1 WE1M652 KNOB TIMER GREY INDICATOR"
We serviced a
DACOR REFRIGERATOR
Model DRF36C000SR/DA
Near Omaha, NE 68118
Shannon
Job Details:
10/16/2021
Return with parts install and test hass wont connect
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Bennington, NE 68007
Shannon
Job Details:
10/16/2021
"Remove coin from drum test ok ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782A ROLLER DRUM W/ AXLE (MAR"
We serviced a
KENMORE OVENS ELECTRIC
Model 790.9422241
Near Omaha, NE 68114
Travis
Job Details:
10/16/2021
Failed simmer switch. No repair at this time. ; dspstn on spec-tagged invntry: 1 WP9761958 BLOCK-TERM
We serviced a
SUB ZERO REFRIGERATOR
Model BI-48SD/S/TH
Near Omaha, NE 68137
Travis
Job Details:
10/16/2021
Cleared freezer defrost drain. Test ok ; dspstn on spec-tagged invntry: 1 4204490 WATER FILTER 648PRO BI SE
We serviced a
MAYTAG REFRIGERATOR
Model MFD2562VEB
Near Omaha, NE 68118
Travis
Job Details:
10/16/2021
Found needed bail arm extension. Installed test ok.
We serviced a
GE REFRIGERATOR
Model GSCF3PGXCFBB
Near Omaha, NE 68164
Derek
Job Details:
10/16/2021
"Customer says fan makes noise and water system is damaged. Tested water system and supply and pressure are proper. Customer has bypass plug installed. Removed plug and installed oem filter and water hammer is now occurring. Machine needs new filter head to repair issue. Disassembled freezer and checked fan. Fan is properly installed and blade is positioned correctly. Tech is unable to replicate fan noise. Quoted customer for new filter head and customer would like to think about repair before moving forward. Job is complete. ; dspstn on spec-tagged invntry: 1 MSWF FAST FILL FILTER 1 WR50X10068 DEFROST TSTAT L140 , 1 WR51X10055 HEATER LONG , and 1 WR55X10025 SENSOR TEMP"
We serviced a
GE WASHER
Model GTW845CPN0DG
Near Omaha, NE 68106
Jacob
Job Details:
10/15/2021
Customer states Ge washer is not operating properly. Will need to order main board. ; ordrng 1 WH22X31618 (Main board)
We serviced a
GE PROFILE REFRIGERATOR
Model PSHS9PGZBCSS
Near Omaha, NE 68135
Darrin
Job Details:
10/15/2021
Customer states that water has been leaking under the fridge. Inspected and found that line from water tank to the door had broken in half. Recommend replacing water tank. ; dspstn on spec-tagged invntry: 1 WR17X11440 TANK-WTR and 1 WR57X33326 VLV (WR57X10032)
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE58K9430SS/AA
Near Lincoln, NE 68506
Ali
Job Details:
10/15/2021
During inspection the unit was displaying a C-31(main pcb over heat) error code. Pulled the unit utilizing my floor protection to gain access to the main pcb. Confirmed there wasnt any dc load down issues and all of the connections were properly installed. Unit will need a main control board. Once the parts have been received office will call to reschedule. Thanks for choosing Hometown Hero Appliance Repair. . Ali! ; ordrng 1 DE92-03960A (Main pcb)
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Lincoln, NE 68507
Ali
Job Details:
10/15/2021
During inspection there was standing water within the unit. Activated the drain pump and noticed water wasnt flowing into the sink. I did noticed the drain line goes into the basement then up into the sink. I removed the line attached to the garbage disposal and noticed they had placed a smaller diameter copper pipe within. The copper pipe was also clogged with debris. Removed the copper pipe and reassembled the line onto the garbage disposal. Ran multiple cycles to confirm that water was draining out of the unit and that there was no signs of any leaks. Unit is operating properly. Would recommend redoing the drain line and go across the cabinets instead of going into the basement then up. Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!
We serviced a
MAYTAG DISHWASHER
Model MDC5100AWB
Near Lincoln, NE 68521
Ali
Job Details:
10/15/2021
Installed the new filter assembly and cleaned out all of the spray ports within the spray arm assembly. Reassembled the unit and ran a few cycles to confirm everything was working properly. Unit is now operating properly. Job complete Thanks for choosing Hometown Hero Appliance Repair. . Ali!
We serviced a
WHIRLPOOL RANGE/COOKTOP EL
Model W5CE3024XB00
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/15/2021
Removed cooktop and installed new burner switch. Reinstalled cooktop tested unit found new burner switch is broken. Ordered another burner switch scheduled return visit for 10/22 9-12; ordrng 1 W10861720 (Burner switch)
We serviced a
THERMADOR RANGE/COOKTOP GS
Model PRD48WDSGU/04
Near Omaha, NE 68142
Shannon
Job Details:
10/15/2021
Return with parts install test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Omaha, NE 68134
David
Job Details:
10/15/2021
Recommend changing water valve for more accurate water temperatures. ; dspstn on spec-tagged invntry: 1 W11210459 VLV-FLUME ASM
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2278UF5
Near Ankeny, IA 50021
Jeff
Job Details:
10/15/2021
Inspected ice maker. Saw some ice in the icemaker drain tube. Steamed it out. Replaced icemaker and tested unit. Saw rotation and heard water fill. Advised customer to leave some room in the back of fresh food section for proper air flow. Thanks for choosing Hometown Hero Appliance Repair!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TW
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/15/2021
Replaced defrost timer unit tests ok; dspstn on spec-tagged invntry: 1 241537103 TEMP CONTROL
We serviced a
GENERAL ELECTRIC RANGE/COOKTOP GS
Model JB480SM2SS
Near Council Bluffs, IA 51501
Kyle
Job Details:
10/15/2021
Replaced burner switch unit tests ok
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACKWW
Near Council Bluffs, IA 51501
Kyle
Job Details:
10/15/2021
Inspected unit found lid lock failed. Replaced lid lock unit tests ok. ; dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Omaha, NE 68114
David
Job Details:
10/15/2021
Replaced upper rails left and right. ; dspstn on spec-tagged invntry: 4 WPW10195417 ROLLER ASM and 2 WPW10546503 ADJUSTER W/O ROLLERS
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Omaha, NE 68136
Vince
Job Details:
10/15/2021
"Return with parts. Installed new water inlet valve. Unit now operating properly. Collected balance. Job complete. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 W11175771 VALVE"
We serviced a
LG DRYER
Model DLE2301R
Near Omaha, NE 68116
Shannon
Job Details:
10/15/2021
"Replace right rear drum roller test ok ; dspstn on spec-tagged invntry: 1 4400EL2001F BELT 1 4561EL3002A IDLER PULLEY ASSEMBLY , and 4 4581EL2002H ROLLERS W/ SHAFT , used 1 Dc97-16782a (Drum roller) from stock"
We serviced a
KITCHENAID ICEMAKERS - GRID
Model KUID308ESS1
Near Omaha, NE 68114
Shannon
Job Details:
10/15/2021
Cannot get harness to connect will need to research and get back to customer ; saved tckt
We serviced a
GE REFRIGERATOR
Model PSHS6MGZBESS
Near Omaha, NE 68142
Shannon
Job Details:
10/15/2021
"Adjust fan blade test ok ; dspstn on spec-tagged invntry: 1 WR50X10068 DEFROST TSTAT L140 1 WR51X10055 HEATER LONG , 1 WR55X10025 SENSOR TEMP , 1 WR55X10942P BOARD *CORE-WATCH* , and 1 WR60X10074 MOTOR DC EVAP FAN"
We serviced a
LG WASHER
Model WM2601HR
Near Omaha, NE 68116
Shannon
Job Details:
10/15/2021
Inspect unit new home owner unit has not been used for couple months last time out replaced door boot and ran the clean cycle arrived today has ur error code and tennis shoes in dryer tech put two bath towels in unit with soap and let run inlet water valves do squeal slightly but are flowing proper amount of water do not recommend washing rugs or rubber backed items or shoes in unit normal clothing and towels are ok
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Omaha, NE 68022
Shannon
Job Details:
10/15/2021
Inspect unit software out of date updated software inspected unit lower drip pan not under machine in correct place re position and ran no leaks ; dspstn on spec-tagged invntry: 1 WD19X25187 PUMP DRAIN KIT
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Omaha, NE 68022
Darrin
Job Details:
10/15/2021
Customer states that dishwasher leaks sometimes on the right side. When I arrived unit was not sitting level at all. Removed lower panel adjusted legs and ran unit. Also found a service bulletin for door leaking and it has a new hinge kit. After looking further this unit was not in the correct serial range. The inner door panel part number has changed. ; ordrng 1 WD27X28018 (Inner door) and 1 WD08X21894 (Gasket) and 1 Wd49x28839
We serviced a
MIELE COFFEE MAKER
Model CVA6805
Near Gretna, NE 68028
Vince
Job Details:
10/15/2021
"Customer states that unit is not producing correct amount of coffee. Found issue with hot water heater / hot water pump. Recommend replacement. Left estimate with customer. Thank you, from your Hometown Hero, Vince!"
We serviced a
GE PROFILE REFRIGERATOR
Model PYE22PSHISS
Near Omaha, NE 68135
Vince
Job Details:
10/15/2021
"Return with parts. Installed new evaporator cover and fan. Unit now operating properly. Job complete. Thank you, from your Hometown Hero, Vince!"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28NHEDBSG/AA
Near Omaha, NE 68105
Jacob
Job Details:
10/15/2021
"Customer states Samsung ice maker is making slushy ice. Sealed ice room, please give ice maker 24 hours to. Make ice. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-01396A BUCKET ASM LONG W PLATE , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Omaha, NE 68116
Shannon
Job Details:
10/15/2021
Return with parts install humidity sensor and replaced main auger assy with sensor per tech line ice cubes refreezing ansticking did hard reset power cycle ; used 1 Da97-12540g (Auger) from stock
We serviced a
GE REFRIGERATOR
Model GSS25KSWASS
Near Bennington, NE 68007
Travis
Job Details:
10/15/2021
Waterline in door frozen. No repair at this time. ; dspstn on spec-tagged invntry: 1 WR49X10173 DISPENSER WATER TUBE and 1 WR55X10942P BOARD *CORE-WATCH*
We serviced a
GENERAL ELECTRIC RANGE/COOKTOP EL
Model PS950SF3SS
Near West Des Moines, IA 50265
Jeff
Job Details:
10/15/2021
"Customer gets a F20 error 20-30 mins after starting a self clean and then it shuts down. Replaced main control board. If problem persists, it is recommended that we look at the door latch/switch mechanism since F20 indicates that the temp is too high for the door to be open. Either the door lock is opening or the board is interpreting it as open. Tested oven and surface burners. Thanks for choosing Hometown Hero Appliance Repair!"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW00
Near Omaha, NE 68127
Brandon
Job Details:
10/15/2021
"Unit needs a whole new door and a new door gasket to get it back working properly. Thank you, from your Hometown Hero, Brandon!"
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPS3
Near Omaha, NE 68106
Brandon
Job Details:
10/15/2021
"Dispenser door was malfunctioning and needed to be replaced. Unit is now working as intended. Thank you, from your Hometown Hero, Brandon! ; dspstn on spec-tagged invntry: 1 4387043 COVER and 1 W10844024 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM00
Near Omaha, NE 68124
Brandon
Job Details:
10/15/2021
"Unit was leaking from water line going to the fridge. Customer does not use ice maker and requested it be shut off. Unit still needs new mechanical cover as the old one was molded over. Thank you, from your Hometown Hero, Brandon! ; ordrng 1 W10636716 (Cover)"
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Omaha, NE 68132
Brandon
Job Details:
10/15/2021
"Installed new drain pump and tested unit. Everything is now fully operational. Thank you, from your Hometown Hero, Brandon!"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Omaha, NE 68108
Austin
Job Details:
10/15/2021
Customer states unit is leaking in tub when off. Replaced water valve assembly.
We serviced a
FRIGIDAIRE RANGE/COOKTOP EL
Model GCRI3058AF
Near West Des Moines, IA 50265
Dillon
Job Details:
10/15/2021
Customer complaint is that unit keeps flashing a 20 error code. I then called tech line after replacing the user interface board in the oven relay board in the problem is still happening. Tech line informed me to replace a few wire harnesses in the main control board underneath of the induction. Will return with parts. Reference #84907200; ordrng 1 5304524911 (Cooktop wire dsm) and 1 5304521812 (Generator board dsm) and 1 5304522699 (Communication wire dsm)
We serviced a
GE PROFILE REFRIGERATOR
Model PFE28KSKISS
Near Ames, IA 50014
Dillon
Job Details:
10/15/2021
Customer complaint is that they could not get the water filter out of the unit. I then showed customer how to take the water filter out and how to install the new water filter. Found that the filter did slide in the place properly and the unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 RPWFE WATER FLTR
We serviced a
SAMSUNG REFRIGERATOR
Model RS263TDRS/XAA
Near Ames, IA 50014
Dillon
Job Details:
10/15/2021
"Customer complaint that that unit was not cooling properly in the fresh food section. Found that when I showed up the fresh food section was 47 degrees. I then found out the freezer was reading at 5?. And then pull the evaporator cover off of the fresh food section and found that there was a good frost pattern on the evaporator. I then found at the temp sensor attached to the evaporator was not reading the correct temperature. Will need to replace, job approved. I then replaced and found the unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
LG WASHER
Model WM3470HA
Near Bennington, NE 68007
Derek
Job Details:
10/15/2021
"Inspected washer. Machine is pulled out of normal area in laundry room, is unplugged, and filter is removed. Felt impeller for damage and impeller is still attached to drain motor. Installed filter, plugged machine in, and started drain pump. Pump hums but is unable to spin. Quoted customer for new pump and customer approved. Installed new drain pump and ran unit through diagnostics, rinse and spin, and quick wash. No issues are observed. Job is complete. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near La Vista, NE 68128
Jacob
Job Details:
10/15/2021
"Customer states Samsung fridge is not operating properly. Installed new ice maker service kit. Installed new back wall and defrost sensor and back wall. Job complete.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12608A COVER-EVAP , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Ames, IA 50010
Mike
Job Details:
10/15/2021
Ordering board and latch and valve ; ordrng 1 10008141 (Lock dsm) and 1 12008381 (Circ pump dsm) and 1 12028528 (Power module dsm) and 1 00628334 (Valve dsm) and 1 12025140 (Auto door dsm)
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Omaha, NE 68104
Brandon
Job Details:
10/15/2021
"Replaced coin slides installed new bolts face coin funnel and everything. Found the coin box lock destroyed. Ordered new box to be picked up by customer. Everything else is complete and working correctly. Thank you, from your Hometown Hero, Brandon! ; ordrng 1 W11190039 (Money box)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN1DG
Near Omaha, NE 68124
Brandon
Job Details:
10/15/2021
"Installed gfci trip kit and now unit is working with a gfi outlet. Repair complete. Thank you, from your Hometown Hero, Brandon!"
We serviced a
LG WASHER
Model WM2501HWA
Near Omaha, NE 68116
Brandon
Job Details:
10/15/2021
"Installed new water valves to stop the leaking into the drum. Thank you, from your Hometown Hero, Brandon!"
We serviced a
GE OVENS ELECTRIC
Model PT7550EH8ES
Near Omaha, NE 68130
Travis
Job Details:
10/15/2021
Calibrated oven temps. Test too.
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NX58K3310SS/AA
Near Omaha, NE 68107
Austin
Job Details:
10/15/2021
Customer states unit is not heating. Replaced igniter. Job complete ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4555RFC3
Near Omaha, NE 68127
Austin
Job Details:
10/15/2021
Customer states unit is loud when running. Replaced wash motor and drain pump. Job complete ; dspstn on spec-tagged invntry: 1 154844101 MOTOR KIT
We serviced a
SAMSUNG WASHER
Model WA52J8700AW/AA
Near Gretna, NE 68028
Austin
Job Details:
10/15/2021
Customer states unit is not spinning. Unit will need a clutch. ; dspstn on spec-tagged invntry: 4 DC97-18610F DAMPER (NEED GREASE)
We serviced a
ZEPHYR RANGEHOOD
Model ZSA-E30DS
Near Omaha, NE 68135
Vince
Job Details:
10/15/2021
"Customer states that the range hood only works on 1, 2 and 5 settings. Manufacturer sent parts. Installed parts provided. Will need additional parts. Thank you, from your Hometown Hero, Vince! ; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LFCC23596S
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/15/2021
Replaced main pcb unit tests ok
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/15/2021
Inspected unit UI unresponsive found led on main board lit solid indicating bad ui. Replaced UI unit tests ok; dspstn on spec-tagged invntry: 1 WD21X23462 LOGIC BOARD and 1 WD21X24901 CONTROL
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/15/2021
"Customer states unit not heating. Inspected unit found bad heating element. Replaced heating element unit tests ok; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 WP35001247 (ELEMENT DC47-00019A) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Papillion, NE 68046
Austin
Job Details:
10/15/2021
"Customer states unit is not making ice. Installed ice maker install kit. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02679B PCB , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
ALLAVINO WINE COOLER
Model n/a
Near Omaha, NE 68142
Shannon
Job Details:
10/15/2021
Replaced fan motor.
We serviced a
THERMADOR OVENS GAS
Model MEDMCW31JS/01
Near Omaha, NE 68022
Travis
Job Details:
10/15/2021
Found failed relay board. Will need authorization. ; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Urbandale, IA 50323
Jeff
Job Details:
10/15/2021
Installed new door seal and door latch on dishwasher.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA
Near Norwalk, IA 50211
Jeff
Job Details:
10/15/2021
"Customer states that his dishwashers user interface control panel has been acting up, and not responding to touch. However, when I arrived, it is working normally. Child lock was not turned on. If the problem reoccurs in the next 90 days, the customer can apply todays diagnosis fee to the repair."
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Des Moines, IA 50317
Dillon
Job Details:
10/15/2021
"Customer complaints of the unit would not heat at all. I then disassembled the unit and found that the heater was testing good in ohms. I then checked the thermistor and found that it was not reading at the correct ohms. I then installed a new thermistor and found that the unit was still not heating. And then found that the motor connector was not plugged in all the way so I plugged it in and found that the unit did start to heat. Found the unit is operating properly, job complete. ; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE( , used 1 DC32-00007A (THERMISTOR) from stock"
We serviced a
LG RANGE/COOKTOP EL
Model LTG4715BM/00
Near Omaha, NE 68136
Vince
Job Details:
10/15/2021
"Return with parts. Installed new oven control assembly. Unit is now operating properly. Collected balance. Thank you, from your Hometown Hero, Vince!"
We serviced a
SAMSUNG REFRIGERATOR
Model RS22HDHPNBC/AA
Near Indianola, IA 50125
Jeff
Job Details:
10/15/2021
Frig has a crush/cube motor that continues to run. Called techline and they had me test the current board which they said was acting correctLy. Micro switch on door paddle also tested ok. Techline advised replacing the door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Omaha, NE 68154
Vince
Job Details:
10/15/2021
"Customer states that filter needs to be replaced, has been 6 months. Replaced water filter. Purged water system. Reset light. Unit now operating properly. Collected balance. Thank you, from your Hometown Hero, Vince! ; dspstn on spec-tagged invntry: 1 EDR3RXD1 FILTER 3"
We serviced a
GE MICROWAVE OVEN
Model JNM3163RJ5SS
Near Omaha, NE 68022
Darrin
Job Details:
10/15/2021
Customer stated that unit ran 1 time and then something popped. Removed microwave. Pulled cover. Inspected and found diode just touching the terminal and all burned. Changed out magnetron and diode. Tested after install sever times and unit is now working correct. Thanks for choosing Hometown Hero Appliance Repair. . ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT and 1 6851W1A002E DIODE OEM
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Omaha, NE 68130
Darrin
Job Details:
10/15/2021
"Customer states that unit was making a noise and then stopped. Took unit apart and found that back left roller was totally broke off. Recommend replacing both back rollers. ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , 1 DC97-14486A HEATING ELEMENT COMPLETE( , and 4 DC97-16782A ROLLER DRUM W/ AXLE (MAR"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN0RS
Near Omaha, NE 68136
Darrin
Job Details:
10/15/2021
Customer states that unit is squeaking. Seems to be coming because if the pedestal adjusted legs and it seems to have gone away. There was also bolt int he front of the pedestal that were loose. Tightened those as well. Unit also had a software update as well. Thanks for choosing Hometown Hero Appliance Repair. .
We serviced a
MAYTAG DRYER
Model n/a
Near Omaha, NE 68138
Darrin
Job Details:
10/15/2021
"Customer states that unit is squeaking. Recommend dryer repair kit, 4 wheels, 1 pulley wheel! And a belt. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR-DYR"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112921
Near Omaha, NE 68104
Mark
Job Details:
10/15/2021
"Customer states dispenser and ice maker arent working, shut off valve needs replaced ; dspstn on spec-tagged invntry: 1 EDR1RXD1 FILTER 1"
We serviced a
LG WASHER
Model WM2050CW
Near Omaha, NE 68132
Mark
Job Details:
10/15/2021
"Customer states unit is leaking, door bellow needs replaced"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB6
Near Ralston, NE 68127
Jacob
Job Details:
10/15/2021
"Customer states fridge will not dispense and water or make ice. Will need to order a new filter. ; ordrng 1 WFCB (Filter), dspstn on spec-tagged invntry: 1 IM116000 ICE MAKER"
We serviced a
SAMSUNG RANGE/COOKTOP GS
Model NX58H5600SS/AA
Near Omaha, NE 68134
Mark
Job Details:
10/15/2021
Performed gas leak test on unit; dspstn on spec-tagged invntry: 1 418224 BUBBLES - LEAK CHECK and 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS08
Near Omaha, NE 68130
Darrin
Job Details:
10/15/2021
"Customer states that microwave is not heating inspected and found the unit was getting an i error error then unit would also get a door switch error. Would like to replace appliance manager, inverter and 3 door switches. ; ordrng 1 W11325604"
We serviced a
SAMSUNG REFRIGERATOR
Model Rf28hdedbsr
Near Omaha, NE 68112
David
Job Details:
10/15/2021
"Unit needs multiple parts according to Samsung, ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Omaha, NE 68152
David
Job Details:
10/15/2021
Installed new inverter board.
We serviced a
MAYTAG ICEMAKERS - GRID
Model MFI2269DRH00
Near Omaha, NE 68104
David
Job Details:
10/15/2021
"Ordering shutoff arm, and extension. ; ordrng 1 WPW10378254 (Shutoff Arm) and 1 WPW10351019 (Extensin), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Omaha, NE 68114
David
Job Details:
10/15/2021
Unit has a back half bearing failure. Tech recommends replacing back half. ; dspstn on spec-tagged invntry: 2 DC66-00470A DAMPER and 2 DC66-00470B DAMPER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Omaha, NE 68022
Derek
Job Details:
10/15/2021
Inspected machine. Upper 5 light modules are not illuminated. Removed ceiling and disconnected 3 lights. Probed harness with dmm and found 0vdc supplied. Removed other two lights from system and still 0vdc is present. Pulled fridge away from wall and removed covers from pcbs. Checked led driver pcb over and found burnt mosfet. Driver pcb board has failed and caused lights to no longer work. Will submit for authorization on computer. Job is not complete.
We serviced a
GE PROFILE OVENS ELECTRIC
Model PSB9240BL2TS
Near Plattsmouth, NE 68048
Austin
Job Details:
10/15/2021
"Customer states unit is not turning. Found unit needs a table gear. ; ordrng 1 WB02X11360 (Turn table gear), dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT"
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG
Near Omaha, NE 68104
David
Job Details:
10/15/2021
No issues found with unit. No stored error codes. ; dspstn on spec-tagged invntry: 1 DC62-30314L VLV and 1 DD31-00005A PMP MTR-DRN
We serviced a
GENERAL ELECTRIC WASHER
Model GTW720BSN0WS
Near Papillion, NE 68046
Jacob
Job Details:
10/15/2021
"Customer showed videos of what the unit is doing and it sound like gear case. Will need to order parts. ; ordrng 1 WH03X29581 (Gear case) and 1 WH03X30257 (Stator), dspstn on spec-tagged invntry: 1 WH08X32697 LID LOCK and 1 WH23X28418 PMP-DRN"
We serviced a
GE RANGE/COOKTOP EL
Model JB655SK1SS
Near Chicago Precinct, NE 68022
Derek
Job Details:
10/15/2021
"Inspected range. Clock is illuminated but no elements will energize. Pulled range from cabinets and removed rear panel. L2 wiring has melted at the terminal block. Unit will require new 4 wire power cord, new terminal block, and new wire harness for machine due to severity of damage. Customer declined repairs before receiving quote, after seeing damages. Job is complete.; dspstn on spec-tagged invntry: 1 WB17T10011 TERM BLOCK"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Omaha, NE 68118
Derek
Job Details:
10/15/2021
"Stared forced defrost and removed bin. Removed components, thawed ice, and dried room. Nibs, y clips, and waterline are proper. Sealed room with oem RTV and installed k auger with new drain. Installed 2021 ice maker. Pulled fridge and replaced main pcb. Allowed dwell to end, verified ice maker fill, and changed defrost setting to 117. Job is complete.; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02668A ICEMKR UPDATE"
We serviced a
GE REFRIGERATOR
Model TFX25JRYDWW
Near Omaha, NE 68131
Mark
Job Details:
10/15/2021
"Customer states unit isnt cooling well, defrost heater assembly needs replaced ; ordrng 1 WR51X443 (Heater assm)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Omaha, NE 68022
Derek
Job Details:
10/15/2021
"Disassembled unit. Removed original 2016 components, thawed room, and dried with towels. Cut nibs, added y clips, and added sealant. Installed auger with updated drain and installed 2021 ice maker. Replaced pcb on back and changed defrost to 117. Allowed dwell to end and verified ice maker has refilled with water. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02697A ICEMKR UPDATE , and 1 DA97-14474C ICE BCKT 12604D"
We serviced a
GE TRASH COMPACTOR
Model ZCG3100VBB
Near Omaha, NE 68124
Jacob
Job Details:
10/15/2021
"Customer states trash compactor kept falling out of the opening. Installed new mounting brackets, job complete."
We serviced a
GE DISHWASHER
Model PDT845SMJ0ES
Near Omaha, NE 68142
Jacob
Job Details:
10/15/2021
"Customer states Ge dishwasher is having a leak detected and not draining. Garbage disposal was clogged, and updated the firmware on the unit. Jon complete."
We serviced a
LG REFRIGERATOR
Model LMXC23746S
Near Bennington, NE 68007
Derek
Job Details:
10/15/2021
"Inspected machine. Fridge is 44* and freezer is 0-6*. Checked ice maker and bin is full of cubes from another machine. Checked the flex tray and mold is full of frozen cubes that have not ejected, although machine is on and bin is not full. Pressed test button to force harvest. Ice maker twists, drops cubes, returns to home, and then properly refills with water. Quoted customer for new ice maker and offered discount. Customer approved repair. Installed new ice maker and pressed test button. Ice maker harvests and refills properly. Job is complete.; dspstn on spec-tagged invntry: 1 AEQ73110210 ICE MKR"
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
