We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WFC150M0JW1
Near Lincoln, NE 68523
Ali
Job Details: 01/08/2025
During inspection I checked voltage feeding the unit. Unit was only receiving 210 voltage. Unit needs 240 volts to work properly. Went over unit and everything checked out properly. Customer will need to contact a licensed electrician to fix the voltage issue. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Omaha, NE 68135
Koby
Job Details: 01/08/2025
Customer states that unit is not draining or cleaning the dishes. Inspected unit and found that wash motor has failed. Unit is draining properly. Recommend replacement of the sump assembly.
We serviced a
GE REFRIGERATOR
Model GTH22SBSARSS
Near Omaha, NE 68116
Derek
Job Details: 01/08/2025
"Customer says that the water system for her ice maker broke a few months ago and flooded her home. She shut off the water supply and stopped using the ice maker. Roughly a month ago she then noticed that everything in the fridge and freezer were warm. Threw items away and the fridge was cold again the next day. Intermittent loss of cooling has grown more and more common as the month has continued. Tech took temperatures and freezer is -9 and fridge is 41. Evaporator fan is not actively running but the compressor and condenser fan are. After 5 minutes machine starts a defrost cycle. Tech pulled fridge using floor protection (linoleum is already damaged from customer pulling fridge when water system failed) and checked the main pcb. Control has no visible signs of capacitor failure and traces for start relay are undamaged. Defrost is consuming 3.2a. Tech cycled power to the machine and defrost does not end. Continued cycling power and tried two instances of leaving the unit unplugged for 5 minutes and defrost still kicks on everything the unit is resupplied power. Computer is faulty and is getting stuck in defrost mode. Evaporator fan is also faulty, or intermittently faulty. Provided quote to the customer whom declined repairs. Job is complete."
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHNP115-SS01B
Near Bucyrus, KS 66013
Austin R
Job Details: 01/08/2025
"Customer states that units throwing e13 error code, ordered parts for customers future repair. ; schdld next appmnt for 1/8 WED !"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NSE6DG8100SRAA
Near Omaha, NE 68107
Cole
Job Details: 01/08/2025
Return with parts. Installed new burner switch.
We serviced a
KENMORE DRYER
Model 110.85081401
Near Omaha, NE 68164
Shannon
Job Details: 01/08/2025
Replace idler pulley test ok
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Bennington, NE 68007
Shannon
Job Details: 01/08/2025
Inspect unit washer is on porch wont fill hot or cold take off both fill hoses with water on wont come out suspect is frozen somewhere in floor in heated porch with lots of windows will need water to unit to get working
We serviced a
GE REFRIGERATOR
Model GSHS6HGDBCSS
Near Omaha, NE 68022
Shannon
Job Details: 01/08/2025
Replace bucket and ice maker test ok ; pckd up 1 Wr29x43994 (Bucket) and 1 Wr30x10093 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Eudora, KS 66025
Chris
Job Details: 01/08/2025
Customer states unit is not dispensing water and leaking on floor. Unit needs new water inlet valve and drain cleaning.; dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177 and 1 W10873791 ICEMKR
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Overland Park, KS 66221
Eric
Job Details: 01/08/2025
Retested unit found valves bad quoted repair customer approved replaced valves water is now filling at correct pressure everytime valves however are making a loud noise needs new valves ordered and rescheduled; ordrng 1 5304528029 (Valves)
We serviced a
GE OVENS ELECTRIC
Model JBP24B0H1CT
Near Omaha, NE 68144
Derek
Job Details: 01/08/2025
"Customer says that she was replacing the bake element herself when one of the wires fell back into the machine and she can't find it. Tech verified issue. Pulled range and removed rear cover. Found bake element wiring has pulled back behind the rear wall of the oven. Attached wiring to the new bake element and repaired damaged L2 wire. Tech then ran tests. Small cooktop elements are using 6a, large cooktop elements are using 10a, bake element is using 11a, and broil element is using 14a. Allowed oven to preheat to 350 and no issues are seen. Job is complete."
We serviced a
MAYTAG DRYER
Model Med6500mbk0
Near Kansas City, KS 66103
Eric
Job Details: 01/08/2025
"Customer states unit doesn't work tested unit found all components check out well only thing left is board when pressing start nothing happens, door switch motor powered all good bad main board no replacement board os NLA"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Gardner, KS 66030
Chris
Job Details: 01/08/2025
Customer states there is a humming noise. Unit needs new auger and ice maker.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR
We serviced a
SAMSUNG WASHER
Model WF45B6300AC
Near Norwalk, IA 50211
Anthony
Job Details: 01/08/2025
Customer stated that unit is not operating properly. Found unit will need replacement control board.
We serviced a
LG REFRIGERATOR
Model SCRATCH AND DENT
Near Shawnee, KS 66203
Chance
Job Details: 01/08/2025
"Customer states unit is having same issue. Inspected unit and found piece of what seemed to be Walmart sack inside drain line. Cleaned drain line again. Tested drain and heater, all is functioning properly. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/25
Near Overland Park, KS 66210
Chance
Job Details: 01/08/2025
Customer states unit is not drying dishes as well as she would like. Turned on intensive drying for her. This is all there is left to do as all other components of the unit are functioning properly. Job complete. ; dspstn on spec-tagged invntry: 1 12008381 PUMP
We serviced a
SUB ZERO (H) ICEMAKERS U/C(H)
Model UC-15I
Near Omaha, NE 68106
Cole
Job Details: 01/08/2025
Return with parts. Installed new door hinges.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW
Near Omaha, NE 68144
Koby
Job Details: 01/08/2025
"Customer states that unit has LF error and is loud, black specks on the ground. Found that water is leaking through tub seal and has caused bearings to fail and the water valve has failed. Recommend replacement of inlet valve and replacement of bearings with the bearing and seal kit."
We serviced a
SAMSUNG DRYER
Model DVE55CG7500E
Near Hickman, NE 68372
Derek F
Job Details: 01/08/2025
Upon inspection the dryer was not completing cycles. It had error codes for door open and clogged vent. I was able to show customer how to activate wrinkle release. I then ran HASS and the unit failed 6 minutes in with a C90 error indicating a clogged vent. I then checked airflow outside and found it extremely restricted. Informed customer vent would need cleared for proper dryer operation.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
KENMORE REFRIGERATOR
Model 106.51103111
Near West Des Moines, IA 50266
Anthony
Job Details: 01/08/2025
Customer stated that unit is having issues with cooling performance. Found unit will need cold control to resolve issues.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Omaha, NE 68135
Derek
Job Details: 01/08/2025
"Customer states that the fridge isn't keeping temperature. Ice maker has subsequently stopped working and freezer items seem soft. Tech arrived and found the fridge at 63 degrees. Cool select drawer is at 56 degrees and freezer is between 18 and 26 degrees. No errors are active. Tech felt mullion zones and they are not excessively hot. Pulled fridge away from the wall to inspect the condenser and fan. Fan is running and condenser is not clogged. Compressor is hot but refrigerant lines are only warm. The backside of the machine behind the fresh food evaporator is sweating, indicating a likely failure of the refrigeration system. Tech cycled power and checked for codes again and still none are present. Tech activated the reed switchws and verified that the fresh food fan is working. Tech has confirmed that a sealed system issue is occurring. Explained findings to the customer including what their 10yr warranty will cover. Customer declined to move forward with repairs due to repeat ice maker issues and now this. Job is complete. ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR"
We serviced a
KENMORE DRYER
Model 110.87872602
Near Lincoln, NE 68521
Bryce
Job Details: 01/08/2025
Customer states unit is squealing upon inspection. Verified complaint noticed that it is coming from the roller wheels. Customer did not want to repair.
We serviced a
GE DRYER
Model Gtd42easj1ww
Near Prairie Village, KS 66208
Austin R
Job Details: 01/07/2025
"Customer states that unit won't start, found that unit needs a new timer, replaced and tested units good to go"
We serviced a
BLANK GARBAGE DISPOSAL
Model n/a
Near Omaha, NE 68116
Shannon
Job Details: 01/07/2025
Inspect unit remove debris and reset disposal test ok is working again test ok ; dspstn on spec-tagged invntry: 1 7027450 DISPOSAL INSTALL KIT
We serviced a
LG REFRIGERATOR
Model LRDCS2603S
Near Bennington, NE 68007
Travis
Job Details: 01/07/2025
Replaced compressor and drier. Unit is now operating properly.
We serviced a
GE DISHWASHER
Model GDT655SMJES
Near Omaha, NE 68134
Mark F
Job Details: 01/07/2025
Returned with part. Installed new UI and tested. Unit operating properly.
We serviced a
JENNAIR (H) OVENS ELECTRIC
Model JES1750FS0
Near Murdock, NE 68407
Derek F
Job Details: 01/07/2025
"I arrived today with the part to complete the repair. I first disconnected power and gained access to the main control. I then replaced the control and reassembled the range. Finally, I ran a heating test and the oven preheated properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model PLEB30T9FCC
Near Bennington, NE 68007
Shannon
Job Details: 01/07/2025
318024747 of of those and 2 of 318342400 both are discontinued
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Omaha, NE 68105
Cole
Job Details: 01/07/2025
Customer states unit not turning on. Will need a new UI board.
We serviced a
LG DISHWASHER
Model LDT5678SS.ASSESNA
Near Urbandale, IA 50323
Anthony
Job Details: 01/07/2025
Customer stated that unit is displaying error nE during operations. Replaced pump and control.
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Bennington, NE 68007
Shannon
Job Details: 01/07/2025
WR55X46805 is recommend had a short when customer replaced Ff evap fan with pantry area wiring falling out of holder and shorted out raw wiring may have other issue light is lit on ac dc board in top left corner on left door but cannot test any further
We serviced a
MAYTAG WASHER
Model PAV2300AWW
Near Blair, NE 68008
Mike F
Job Details: 01/07/2025
"Return with parts. Installed pressure switch, pressure hose and timer. Tested unit on multiple settings. Unit is operating as it should."
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF0
Near Lincoln, NE 68516
Derek F
Job Details: 01/07/2025
Upon inspection the refrigerators ice maker had been leaking water during filling. I ran the unit the a test and confirmed the ice maker is operating properly. I also confirmed the unit wasnt leaking from within the cabinet. I then pulled the unit and replaced the inlet valve. I then reinstalled the freezer and tested the ice maker. The ice maker is filling properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF
Near Blair, NE 68008
Mike F
Job Details: 01/07/2025
"Return with parts. Installed manifold and by pass. Dispensed water, no leaks and no water dripping after dispensing. Fridge is on RO, noticed drop in pressure after prolonged dispensing. Checked RO faucet at sink, water pressure was also low."
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Omaha, NE 68130
Derek
Job Details: 01/07/2025
"Inspected fridge and found the fresh food fan to be faulty. Disassembled machine and confirmed failure. Evaporator thermistor and drain line also need minor adjustments. Provided quote and customer approved repairs. Updated the software, installed the updated fan, cleared the condensate line, and zip tied the sensor to the evaporator. Wiped unit out and reset software. Unit powers on and begins cooling down. Job is complete."
We serviced a
LG REFRIGERATOR
Model LFXS24623D/01
Near Treynor, IA 51575
Jacob
Job Details: 01/07/2025
Customer states unit is not cooling. Installed new compressor and filter drier. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL74581401 EVAP
We serviced a
LG WASHER
Model WM3770HZA
Near Des Moines, IA 50312
Ky
Job Details: 01/07/2025
Returned with parts. Replace door latch hook.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model PMBS3080AF
Near Lincoln, NE 68527
Kannon
Job Details: 01/07/2025
During inspection found turn table is moving slow and motor is making a bad grinding sound the heavier the object is that sits on the table. Will order new motor and return at a time that works best for the customer. ; ordrng 1 5304532545 (TT motor)
We serviced a
LG DRYER
Model DLE2240W
Near Johnston, IA 50131
Anthony
Job Details: 01/07/2025
Customer stated that unit is making loud noises during operations. Unit will need roller kit; dspstn on spec-tagged invntry: 1 4581EL2002L ROLLER 4_PK
We serviced a
SAMSUNG WASHER
Model WA5471ABW
Near Kansas City, MO 64126
Chance
Job Details: 01/07/2025
Customer states unit is displaying LO error code and is stuck shut. Unit will need new door latch. ; dspstn on spec-tagged invntry: 1 DC34-00025E LOCK
We serviced a
SAMSUNG REFRIGERATOR
Model WAS5471ABW
Near Kansas City, MO 64126
Chance
Job Details: 01/07/2025
Customer states unit has a small amount of frost build up on rails. Inspected unit and found door slightly ajar from filled freezer. Advised custoker to make sure door is shut properly and sealed good when closing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Spring Hill, KS 66083
Chris
Job Details: 01/07/2025
Customer states unit is leaking water. Unit needs new dispenser assembly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Omaha, NE 68114
Lucas
Job Details: 01/07/2025
Customer states dishwasher is not tossing water. Unit fills to proper level then sits silent. Unplugged motor and tested for voltage. Motor is receiving voltage but not running. Unit will need a sump and motor assembly.
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/02
Near Ames, IA 50010
Rory
Job Details: 01/07/2025
Replaced evaporator cover
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Omaha, NE 68104
Koby
Job Details: 01/07/2025
Customer states that unit will not drain. Inspected unit and found that the wire harness to the drain pump is broken. Cut back wire harness tape and cut off burnt ends of wires. Stripped wires and reconnected with a butt crimp connector and used heat shrink over connector. Taped over wire harness with electrical tape to strengthen the joint. Reassembled the unit and ran a test cycle. Unit now functions properly. Job complete.
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Council Bluffs, IA 51503
Lucas
Job Details: 01/07/2025
Customer states dryer runs for couple seconds then stops. Checked errors. No errors present. Disassembled unit and tested motor. One winding has no continuity. Unit will need a new drive motor.
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/03
Near Waukee, IA 50263
Anthony
Job Details: 01/07/2025
Customer stated that unit is having issues with cooling properly in fresh food. Found fresh food evaporator needed new defrost sensor to resolve defrost issues.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Overland Park, KS 66210
Chance
Job Details: 01/07/2025
"Customer states units rack is coming*off track when pulling out. Replaced rack in unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Lincoln, NE 68516
Bryce
Job Details: 01/07/2025
Customer states fridge is clicking and not cooling upon inspection. Verified complaint went ahead and put a new start device on to test and see if it was the device compressor was still clicking. Advise customer to contact whirlpool as it is covered under the five-year sealed system warranty as the compressor is locked up.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 550
Near Omaha, NE 68130
Travis
Job Details: 01/07/2025
"Customer states fresh food section is not cooling. Temps is 46 degrees. Freezer is 3. Compressor and fans off. Connected probes. Had static pressure of 26 psi which is low. Adjusted cold control. Wasnt turning on. Customer states also had ice build up in drain trough and below drawers. Compressor and fans eventually kicked. Found floor of fresh food to be extremely cold. Will need floor heater kit for that. Let run unit. Pressures settled at 6 and 91 indicating leak in system. Recommend system rebuild. Will order parts. ; ordrng 1 4200740 (Cond mtr) and 1 4202530 (Floor heater) and 1 4204400 (Evap) and 1 7015918 (Heat exchanger) and 1 7006959 (Compressor), dspstn on spec-tagged invntry: 1 4201260 CONTROL, REF 500 SER"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH76719CZ-2
Near Lincoln, NE 68502
Bryce
Job Details: 01/07/2025
"Customer states that the light is not turning on sometimes upon inspection verified complaint notice that the door was broken within the hinges, and a couple of the screws were not attached, which is causing the door light to not activate and function, went ahead and pulled the door apart to see what was all brokenput back together. I could see if light would turn on light turned on unit is working for the meantime customer will be using until unit goes out."
We serviced a
ELECTROLUX WASHER
Model ELFE7537AW
Near Wahoo, NE 68066
Kannon
Job Details: 01/07/2025
"During inspection found idler pulley was worn down causing the belt to wear down as well. Replaced belt and idler pulley, roller wheels made sound while individually rolling so all 4 were replaced. Ran unit while doing vent cleaning on a half hour low heat cycle. Unit is working great after repairs, free of any out of ordinary sounds. Job complete. 129 collected for vent cleaning."
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model CL4250S/O
Near Polk City, IA 50226
Rory
Job Details: 01/07/2025
Installed new panel door as well as leveled door customer now happy job complete
We serviced a
GE PROFILE REFRIGERATOR
Model PYE22KYNFFS
Near Des Moines, IA 50315
Mike
Job Details: 01/07/2025
Customer states refrigerator is not cooling and making a loud sound in the back. Apron arrival we could hear the loud high pitched humming sound coming from the compressor. Tested start device and compressor which determined compressor is locked up and needs to be replaced. Unit has 5 year compressor coverage. Instructed customer to reach out to GE for dispatch. Collected SC fee. ; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD and 1 8201786 START-DEV
We serviced a
KENMORE REFRIGERATOR
Model 111.73025711
Near Bellevue, NE 68005
Kyle
Job Details: 01/07/2025
Customer states unit is not cooling at all. Inspected unit all lights fans and compressor are off. Verified unit plugged in and board is getting 120vac. No voltage out of board. Unit needs main pcb. Part is NLA will not be able to repair unit. Job complete
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC75EC0HV04
Near Omaha, NE 68116
Shannon
Job Details: 01/07/2025
"Reordering part ; dspstn on spec-tagged invntry: 1 10QBP0231 MAGNETRON 1 DE59-00002A DIODE , and 1 40QBP1012 MICA SHEET 10' X 12"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC75EC0HV04
Near Omaha, NE 68116
Mike F
Job Details: 01/07/2025
Tech was assigned as a helper;
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Omaha, NE 68022
Travis
Job Details: 01/07/2025
Customer states unit is not heating. Found blower wheel came off of motor. Put back on. Not broken and tightens. Added loctite to thread. If happens again would recommend replacing blower wheel.
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Grimes, IA 50111
Mike
Job Details: 01/07/2025
Unit is not heating. Ran unit and verified complaint. Yetaed heater and heater has failed open. There is also a lot of lint build up inside of the dryer. Inspected venting and venting is in need of cleaning as well. Rocco end replacing the heater and venting cleaning. ; dspstn on spec-tagged invntry: 1 WP35001193 TCO DC96-00887C and 1 WP35001247 ELEMENT DC47-00019A
We serviced a
GE COOKTOP GAS
Model JGB700SEJ4SS
Near Omaha, NE 68130
Mike F
Job Details: 01/07/2025
"Customer states front left burner not igniting. Found only front left not sparking, quoted for harness and electrodes. Customer approved. ; ordrng 1 WB18X26980 (Electrodes and harness) and 1 WB13X24741 (Ignition module)"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Omaha, NE 68114
Mark F
Job Details: 01/07/2025
Customer states unit makes a loud winding noise. Found wash motor is failing. Wash motor is under 5 year part only manufacturing warranty. Quoted labor. Approved repair. POP attached. Installed new motor. Tested. No leaks.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model n/a
Near Omaha, NE 68022
Mike F
Job Details: 01/07/2025
"Customer states touch pad is intermittently non responsive. Unit was unplugged when tech arrived. Plugged microwave in buttons did respond and then stopped responding. Power cycled unit, unit turned on but did not progress past the start screen and was constantly beeping. Power cycled unit again, removed inner door to look at controls, controls are ok. No broken door harness. Touch pcb and door are discontinued. Service call collected."
We serviced a
GE REFRIGERATOR
Model PSB48YGXASV
Near Omaha, NE 68154
Shannon
Job Details: 01/07/2025
Inspect unit front console wont reset causing beeping noise as previous ticket noted part not in town may have other issues but need that to do any further
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE59N6630SG
Near Omaha, NE 68022
Shannon
Job Details: 01/07/2025
Erc failure ; ordrng 1 Dg07-01005a (Display board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SG/AA
Near Omaha, NE 68022
Shannon
Job Details: 01/07/2025
Ice maker frozen over needs new icemaker customer declined repair ; dspstn on spec-tagged invntry: 1 DA97-14365L FILTER CASE ASSY
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE59M6850SG
Near Lincoln, NE 68521
Bryce
Job Details: 01/07/2025
Customer states door is locked and not opening upon inspection. Verified complaint noticed that it is not the door lock for the self clean. It is the door lock for the second lower oven went ahead and popped the top of an open moved. The lock adjuster unit is now open and closing properly as it should.
We serviced a
GE PROFILE MICROWAVE OVEN
Model PVM9179SR1SS
Near Gretna, NE 68028
Derek
Job Details: 01/07/2025
"Cuetomer states that the microwave made an unusual noise and stopped heating. All operations appear proper but items are still cold after running through a full cycle. Tech tested electrical consumption when in microwave mode. Microwave function consumes 7.5a, confirming that the high side is energized but microwaves are not being successfully generated. Removed front console and found that LG produced the microwave and has a hv fuse inline between the transformer and magnetron. Reassembled microwave and ran a convection bake cycle. Bake element glows red hot and convection fan works properly. Microwave is consuming between 14.5a and 15.5a while in bake mode. Magnetron and HV fuse will need to be replaced. Checked owners manual to see if any warranty is available for this failure. Owners manual indicates that there is a 1yr warranty from the date of purchase. Time has lapsed, and warranty is no longer in effect. Provided quote for repair and customer declined due to cost. Job is complete."
We serviced a
KITCHENAID RANGE ELEC
Model KFEG504KPS0
Near Omaha, NE 68136
Koby
Job Details: 01/07/2025
"Customer states that unit is not heating in bake. Disassembled and inspected unit and found that the bake element has failed. Recommend replacement of element. ; (created new UIS, deleted prior attachment to UisID 42967), pckd up 1 W10779716 (ELEMENT-BAKE)"
We serviced a
WOLF (H) RANGE ELEC
Model CT36E/S
Near West Des Moines, IA 50265
Mike
Job Details: 01/07/2025
Client states 3rd ring burner is not heating. Found loose connections and repaired wiring.
We serviced a
LG REFRIGERATOR
Model LFXC22596S
Near Omaha, NE 68132
Lucas
Job Details: 01/07/2025
Pulled refrigerator out of cabinet using floor protection. Installed new inlet valve and tested. Ice maker is now filling properly.
We serviced a
LG WASHER
Model WT1701CV
Near Omaha, NE 68122
Mark F
Job Details: 01/07/2025
Customer states after suspension unit started leaking. Found leak. Will order and return.; ordrng 1 Aen73651402 (Gearcase.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Omaha, NE 68112
Mark F
Job Details: 01/07/2025
Customer states piece broke off in ice maker and is clumping up. -5 in freezer. Can see frozen air inside ice bin and on top of cover housing. Found tape protruding out of ice chute flap. Piece hanging from ice maker is thermistor assembly. Found support bracket on ice maker broke. Will need to order new ice maker. ; schdld next appmnt for 1/9 THU !
We serviced a
WOLF (H) MICROWAVE OVEN
Model MD24TE/S
Near Omaha, NE 68102
Jacob
Job Details: 01/07/2025
Customer states unit is not working properly. Unit is operating properly.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NSE6DG8100SRAA
Near Pleasant Hill, IA 50327
Ky
Job Details: 01/07/2025
Replaced both front burner infinite switches.
We serviced a
LG REFRIGERATOR
Model LFDS22520S/01
Near Overland Park, KS 66212
Chris
Job Details: 01/07/2025
"Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 5421JJ1001R EVAP 1 ADH73150210 DRIER UV , and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Omaha, NE 68164
Shannon
Job Details: 01/07/2025
Unit has water in tub not draining gave est to repair customer ok discount given disassemble unit remove debris and reassembled test ok unit working again
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Plattsmouth, NE 68048
Kyle
Job Details: 01/07/2025
Customer states unit displaying error code at end of cycle. Inspected unit found nE code is displayed in test mode. Unit needs diverter motor. Ordered part scheduled return visit for Friday 1-4; ordrng 1 4681ED3001D (Diverter motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW1
Near Omaha, NE 68114
Lucas
Job Details: 01/07/2025
"Customer states unit wont do anything when starting cycle. Ran auto test cycle and unit never passed step one. Kept filling due to basket not disengaging. Unit will need a bearing shaft kit. Suspension is also bouncy. Suggest replacing also. ; dspstn on spec-tagged invntry: 1 W10183157 RPS KIT 1 W10372095 VALVE , 1 W10435302 BRG-CAB *NEED TOOL* , 1 W10536347 PUMP-WATER , and 1 W10820048 SUSPENSION KIT"
We serviced a
GE STACK W/D (H)
Model GUD27ESSJ0WW
Near Omaha, NE 68114
Lucas
Job Details: 01/07/2025
Customer states washer will spin and drain but not agitate. Disassembled front panel and found cabinet full of clothes. Piece of clothing wrapped around motor pulley and belt. Removed clothing and tested. Unit begins to agitate but immediately stops. No friction in gearcase. Found broken wires and missing motor speed sensor. Unit will need new speed sensor. ; ordrng 1 WL49X20360 (Hall sensor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF2
Near Omaha, NE 68132
Travis
Job Details: 01/07/2025
Tech was assigned as a helper;
We serviced a
GE CAFE DISHWASHER
Model CDT845P2N2S1
Near Johnston, IA 50131
Ky
Job Details: 01/07/2025
Replaced UI and Main Board
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF2
Near Omaha, NE 68132
Mark F
Job Details: 01/07/2025
"Customer states unit stopped cooling. Tapped system. 1700 microns. Verifies leak. Charged with 185psi nitrogen. Inspected back side with UV light and micro leak bubbles. No dye, no leaks. TM removed gauged with nitrogen pressure still charged. Found Schroeder valve leaking from high side drier. Removed charge. Installed new Schroeder valve. Retested with 175 psi nitrogen. No leaks. Pressure held. Vacuumed system. Sweep charged system. Final charge of 1.61oz of r600. Final pressure -14 and 40. Please allow 24 hours for unit to cool."
We serviced a
ELECTROLUX DRYER
Model ELFG7637AT1
Near Crete, NE 68333
Derek F
Job Details: 01/07/2025
"Upon inspection the dryer was making a noise during cycles. I disassembled the unit and found the idler was poorly manufactured. I replaced the idler and reassembled the dryer. Finally, I ran a test cycle and the unit is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 134793511 IDLER 1 5304513609 WHL-BLWR , and 5 5304523152 ROLLER"
We serviced a
LG REFRIGERATOR
Model LFDF225205/04
Near Missouri Valley, IA 51555
Lucas
Job Details: 01/07/2025
"Customer states refrigerator is still leaking at filter head. Leak is very slow. Unit will need a new filter head assembly. Part not delivered in time, scheduled repair for Friday morning. ; schdld next appmnt for 1/10 FRI 8-9"
We serviced a
ELECTROLUX DRYER
Model ELFG7637AT1
Near Crete, NE 68333
Derek F
Job Details: 01/07/2025
"Upon inspection the dryer was making a noise during cycles. I disassembled the unit and found the idler was poorly manufactured. I replaced the idler and reassembled the dryer. Finally, I ran a test cycle and the unit is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 134793511 IDLER 1 5304513609 WHL-BLWR , and 5 5304523152 ROLLER"
We serviced a
LG REFRIGERATOR
Model LRYXS3106D
Near Bellevue, NE 68005
Cole
Job Details: 01/07/2025
Customer needed to reschedule. Part didnt arrive in time..
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Kansas City, KS 66101
Austin R
Job Details: 01/07/2025
"Customer states that door won't close properly, replaced both hinges bottom and top units good to go.; O-emld tckt"
We serviced a
KITCHENAID OVENS ELECTRIC
Model KODE900HSS00
Near Omaha, NE 68114
Koby
Job Details: 01/07/2025
Customer states that display is blank. Inspected unit and found that user interface is receiving 14VDC properly but is not sending a communication signal back. UI has failed. Recommend replacement of console assembly.
We serviced a
GE RANGE PRO (H)
Model CHP90361T1BB
Near Norwalk, IA 50211
Mike
Job Details: 01/07/2025
Replaced broken glass top.
We serviced a
WHIRLPOOL WASHER
Model WFW9450WR00
Near Omaha, NE 68114
Koby
Job Details: 01/07/2025
"Customer states that unit shuts off mid cycle, unit is locked and clothes are full of water. Put several towels into unit and started a rinse and spin cycle. Unit completed the full rinse and spin cycle properly. Checked unit for error codes and found an F28, serial communication error. The error means that communication between the central control unit and the motor control unit has failed. Found that CCU has failed. Recommend replacement of CCU. ; (created new UIS, deleted prior attachment to UisID 115438)"
We serviced a
DACOR (H) OVENS GAS
Model HGPR36S/NG
Near Omaha, NE 68130
Mike F
Job Details: 01/07/2025
Customer states unit is not heating. Found failed bake Ignitor. Quoted for repair
We serviced a
WHIRLPOOL DRYER
Model WED9450WR1
Near Omaha, NE 68114
Koby
Job Details: 01/07/2025
"Customer states that on a normal cycle the unit will shut off after about 5 minutes and nothing will be dry. Inspected unit and found that ventilation is okay and the unit is heating properly. Checked for errors and found F28, moisture sensor open error. Removed lower cover and checked moisture sensor with multimeter and found that moisture sensor is within specifications. If moisture sensors tests good whirlpool recommends checking the outlet thermistor, but the thermistor is within specifications as well. If both components test okay, the control board will need to be replaced. Control board is failing to read the sensor under load. Recommend replacement of control board. ; (created new UIS, deleted prior attachment to UisID 115438)"
We serviced a
SAMSUNG RANGE GAS
Model NX60A6511SS/AA
Near Boone, IA 50036
Rory
Job Details: 01/07/2025
Returned with parts installed new safety valve; dspstn on spec-tagged invntry: 1 Y201 SNIFFER
We serviced a
KENMORE DRYER
Model 110.62802100
Near Kansas City, MO 64111
Chance
Job Details: 01/07/2025
"Customer states unit will not start. Inspected unit and found thermal fuse had blown. Replaced thermal fuse on unit. Tested unit, unit is functioning properly and has good heat. Job complete."
We serviced a
KUCHT REFRIGERATOR
Model K748FDS
Near Lincoln, NE 68502
Darrin
Job Details: 01/07/2025
Customer states that unit is making a noise. She stated it seems to stop when the door is opened.
We serviced a
BOSCH COFFEE MAKER (H)
Model BCM8450UC/03
Near Kansas City, MO 64151
Chance
Job Details: 01/07/2025
"Customer states units control is not working. Replaced control on unit. Tested unit, unit is functioning properly job complete."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Waukee, IA 50263
Ky
Job Details: 01/07/2025
Returned with parts. Replaced water inlet valve. ; dspstn on spec-tagged invntry: 1 DD82-01588A VALVE WATER DW
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9071SR/AA
Near Omaha, NE 68124
Cole
Job Details: 01/07/2025
"Customer states water on fridge floor and one of the icemaker is not making ice. Installed new drain tube.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA97-21801C TUBE , 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Des Moines, IA 50317
Ky
Job Details: 01/07/2025
Replaced 2 union fittings. ; used 2 Pp0408w (JG 1/4 Union) from stock
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model BI-48SD/S/PH
Near Olathe, KS 66061
Austin R
Job Details: 01/07/2025
"Customer states that unit is randomly dispensing water, replaced ui assy units good to go."