We serviced a
LG WASHER
Model WM4000HBA.ABLEUUS
Near Bellevue, NE 68147
Austin
Job Details: 12/12/2024
"Customer states when door is locked, Door feels like it will open. Replaced latch."
We serviced a
SAMSUNG WASHER
Model WA45T3400AV/A4
Near Des Moines, IA 50310
Anthony
Job Details: 12/12/2024
Customer stated that unit will shake during operations. Found unit needed replacement suspension rods.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Lincoln, NE 68510
Derek F
Job Details: 12/12/2024
Upon inspection the dryer was taking multiple cycles to dry clothes. I first ran the unit and found it was tumbling and had good heat. I then checked airflow at the exterior and had very little. The dryer had great airflow when disconnected from the venting. The venting was cleaned recently and I found where it had been disconnected in the wall. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Lincoln, NE 68512
Kannon
Job Details: 12/12/2024
"During inspection found new wheel had a flat spot. Replaced wheel and unit is running great, free of any out of ordinary sounds. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB18DKXJT00
Near Omaha, NE 68105
Kyle
Job Details: 12/12/2024
Customer states bottom of new door gasket will not stay attached. Will need to order another gasket I can not get bottom of gasket to form correctly on door. Ordered door gasket ; saved tckt
We serviced a
THERMADOR (H) REFRIGERATOR
Model T24IR905SP/18
Near Omaha, NE 68124
Preston
Job Details: 12/12/2024
Customer states unit door is not level. Will need cabinet installers to come back.
We serviced a
THERMADOR (H) REFRIGERATOR
Model T24IR905SP/18
Near Omaha, NE 68124
Jacob
Job Details: 12/12/2024
Tech was assigned as a helper;
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA01
Near Omaha, NE 68138
Koby
Job Details: 12/12/2024
Customer states that unit is not heating. Disassembled and inspected unit and found that heating element has failed. Recommend replacement of heating element. ; used 1 WP35001247 (ELEMENT - ELECTRIC) from stock
We serviced a
SUB ZERO (H) REFRIGERATOR
Model PRO4850
Near Adel, IA 50003
Mark F
Job Details: 12/12/2024
"Customer states user interfaces sink in when being pressed, and bottom right drawer is rusting. Verified rust in bottom of drawer. Left side user interfaces adhesive is not holding, but tighten on screw bracket. Right sides adhesive is holding, but housing for screw is cracked inhibiting the screw the make a connection. Will order parts and return with Des Moines tech.; ordrng 1 7041879 (Drawer) and 1 7041626 (Grill assembly) and 2 7041787 (User interfaces)s"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 590
Near Council Bluffs, IA 51503
Austin
Job Details: 12/12/2024
Customer states units temps are fluctuating. Installed clips for fan support.
We serviced a
LG DISHWASHER
Model LDP6809SS.ASSESNA
Near Bellevue, NE 68005
Jacob
Job Details: 12/12/2024
Customer states unit is making a loud noise. Unit will need a new circulation pump. ; ordrng 1 ABT72989205 (Circulation pump)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Overland Park, KS 66210
Chance
Job Details: 12/12/2024
Customer states unit comes off track after loading. Inspected unit and found basket was warped causing wheels to come off track when rack was loaded. Unit will need new basket assembly (20000533). Follow up tbd by office based on part availability. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF1
Near Bellevue, NE 68123
Kyle
Job Details: 12/12/2024
Customer states unit is not making ice. Inspected unit found heater on ice maker is bad. Replaced ice maker assembly unit tests ok. Job complete
We serviced a
LG COOKTOP ELEC
Model LREL6325F
Near Ames, IA 50014
Rory
Job Details: 12/12/2024
Unit in need of hidden bake element ; ordrng 1 MEE62306405 (Hidden bake element)
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model PCWM3080AFD
Near Lincoln, NE 68512
Derek F
Job Details: 12/12/2024
I arrived with the part to complete the repair. I first removed the glass tray and replaced the coupler. The microwave is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241SR/AA
Near Altoona, IA 50009
Ky
Job Details: 12/12/2024
Replaced ice maker and ice bucket. Instruct customer on buying genuine Samsung filters and how to install them properly. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT and 1 DA97-15217D ICEMKR
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Kansas City, MO 64152
Austin R
Job Details: 12/12/2024
"Customer states that unit is throwing and f9e1 error code, customer will need a new drain pump. ; ordrng 1 WPW10515399 (Drain pump (kc))"
We serviced a
ELECTROLUX DRYER
Model EFMEB517STT0
Near Lincoln, NE 68516
Kannon
Job Details: 12/12/2024
"Returned with parts. Removed old idler pull and installed new with new belt. Reassembled unit/ leveled unit. Tested on high heat, unit is working great after repairs. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE28HMKFES
Near Bennington, NE 68007
Shannon
Job Details: 12/12/2024
Inspect unit water line to ice maker is frozen in door recommend left disposal door for repair not stocked in town wr78x37442 is recommend has insulated break down on one on unit currently customer can turn off breaker to unit and leave left side fridge door open would thaw but will freeze again all fans are running
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Greenwood, NE 68366
Ali
Job Details: 12/12/2024
During inspection the drain pump would make a rattling noise. Disassembled the drain pump and confirmed there was no items within the pump. The noise was coming from the internal portion of the motor. Unit will need a new drain pump assembly. Once the parts have been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 827628 (Drain pump)
We serviced a
WOLF (H) OVENS ELECTRIC
Model S030F/S
Near Lincoln, NE 68526
Ali
Job Details: 12/12/2024
Installed the new bake element assembly and noticed the unit would still struggle to preheat. Pulled the unit and checked the voltage to the bake elements. I noticed the outer element was receiving improper voltage and the inner element was. I also noticed the broil was not activating. The relay board will need to be replaced. While I was checking the new bake element. The abnormal voltage had damaged the new bake element and caused it to weld itself within the cavity. Will need to return with a second tech to help remove the bake element. ; ordrng 1 817752 (Relay board) and 1 817756 (Sump bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22MM1LWR1
Near Omaha, NE 68114
Jacob
Job Details: 12/12/2024
Customer states unit is not cooling. Installed new defrost timer. ; dspstn on spec-tagged invntry: 1 W10822278 DEFROST TIMER KIT
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF4
Near Waukee, IA 50263
Anthony
Job Details: 12/12/2024
Customer stated that unit is having issues with ice maker not filling properly. Found on initial arrival inlet valve test was less than 1/4 cup of water. Returned and replaced inlet valve. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Omaha, NE 68154
Kelvin
Job Details: 12/12/2024
"Customer states unit is not cooling in ff section. Inspected unit, found no airflow present in ff, fz is proper. Removed drawer, found evap covered in frost due to no defrost. Found defrost thermostat has failed and will require replacement. Customer approved repair. Removed original thermostat, installed new. Verified unit is not leaking and is cooling properly. Job complete.; dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC *NO CORE* , used 1 WP4387503 (BIMETAL DEFROST) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXvs02
Near Ankeny, IA 50023
Mike F
Job Details: 12/12/2024
Reassembled dispenser. Solenoid has failed causing issues. All parts are NLA. No repair can be done. Service call collected.
We serviced a
KITCHENAID OVENS ELECTRIC
Model KFEG500ESS6
Near Omaha, NE 68124
Koby
Job Details: 12/12/2024
"Return with parts. Pulled unit out with floor protection and unplugged unit. Removed rear access panel and disconnected wires from the old element. Disassembled unit and removed oven cavity floor panel. Removed the old element and installed the new one. Reassembled unit and plugged back in and pushed unit back into place. Preheated unit to 350 degrees to test unit, unit functions properly. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Des Moines, IA 50316
Rory
Job Details: 12/12/2024
Replaced icemaker and ice bucket; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT and 1 DA97-15217D ICEMKR
We serviced a
GE PROFILE OVENS ELECTRIC
Model JTP25SH6SS
Near Omaha, NE 68132
Kyle
Job Details: 12/12/2024
Customer states unit is displaying F2 error and is getting too hot. Inspected unit oven temp sensor tests ok at room temp and 350*. Unit needs control board ; dspstn on spec-tagged invntry: 1 WB23T10015 SENSOR
We serviced a
SAMSUNG REFRIGERATOR
Model RF29DB970012AA
Near Dallas Center, IA 50063
Anthony
Job Details: 12/12/2024
Customer stated that unit doors had cosmetic scuffs and scratches. Returned with left outer door and replaced.
We serviced a
GE DISHWASHER
Model GLD4500N00CC
Near La Vista, NE 68128
Koby
Job Details: 12/12/2024
"Customer states unit is not functioning properly. Unit was not advancing in cycle. Allowed unit to run for a couple minutes and the unit reset. Unit now functions properly. Recommend replacement of control board if issue persists. Job complete. ; dspstn on spec-tagged invntry: 2 WD21X10224 SWITCH,INTERLOCK"
We serviced a
SAMSUNG REFRIG SAM-IM
Model RF18A5101SR/AA
Near Omaha, NE 68105
Austin
Job Details: 12/12/2024
Customer states not making ice. Water was off to unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS
Near Lincoln, NE 68507
Bryce
Job Details: 12/12/2024
"Customer states unit is not turning on even the fans just the lights upon inspection verified complaint went ahead and tried jumping. The cold control. Unit did not start could hear the defrost timer. Clicking button does not seem to be advancing will be getting the defrost timer and the cold control and when parts come in, please contact customer to schedule; ordrng 1 5304526183 (Defrost timer) and 1 5304522330 (Cold control)"
We serviced a
LG DRYER
Model DLEX4000B
Near Grimes, IA 50111
Rory
Job Details: 12/12/2024
Technician recommended blower wheel replacement ; dspstn on spec-tagged invntry: 2 AGM75510755 ROLLER 2_PK
We serviced a
KENMORE WASHER
Model n/a
Near Windsor Heights, IA 50324
Darrin
Job Details: 12/12/2024
Customer state that she is getting a one error and unit is not draining.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SG/AA
Near Omaha, NE 68154
Shannon
Job Details: 12/12/2024
Inspect unit visual support with tech line recommend replacing ice route chute per Samsung will be customer's responsibility no help from factory since all other updates have been done would start with that first to see if any further issues da97-24100b
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bennington, NE 68007
Shannon
Job Details: 12/12/2024
Inspect is grinding unit has been leaking water tried to remove agitated but wont come off would Recomend splutch gear case and agitator for repair
We serviced a
AMANA REFRIGERATOR
Model ARB9058CW
Near Council Bluffs, IA 51501
Jacob
Job Details: 12/12/2024
Customer states unit is not cooling properly. Unit will need a sealed system repair.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 550
Near Kansas City, MO 64113
Chris
Job Details: 12/12/2024
Customer states units freezer is not working properly. Unit needs sealed system repairs.
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Urbandale, IA 50323
Mark F
Job Details: 12/12/2024
Customer states unit is not filling and drain pump runs. Verified complaint. Inspected pressure sensor. No obstructions. Sensor receiving 1.3 v from board. Needs new board. Also observed rust and water damage on back left. Would need new fill funnel.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Omaha, NE 68136
Derek
Job Details: 12/12/2024
Disassembled door and removed it from the machine. Installed the new door and moved existing parts over. Installed new ice route assembly as part of the repair. Checked for error codes and none are present. Dispensed water and ice to ensure operations were not affected. Job is complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Council Bluffs, IA 51501
Lucas
Job Details: 12/12/2024
Customer states dishwasher is still leaking. Ran unit and found no signs of a leak. Customer states water seems to pool near kitchen sink specifically when unit drains. Ran unit and drained it multiple times. Water started seeping from underneath kitchen cabinets. Unit drain hose runs under cabinets to disposal. Drain hose has a hole in it and will need replaced. ; schdld next appmnt for 12/13 FRI !
We serviced a
SPEED QUEEN WASHER
Model SWNNC2SP115TW02
Near Urbandale, IA 50322
Mark F
Job Details: 12/12/2024
"Customer states unit shakes out of position. Found at high speed tub shakes excessively. Found top balance ring to be lose, which caused tub cover to be sheered. Would need new balance ring, tub cover and gasket. Called Lorrie. She will speak with business partner and call back."
We serviced a
SAMSUNG WASHER
Model WA5451ANW/XAA
Near Johnston, IA 50131
Travis
Job Details: 12/12/2024
Unit goes out of balance. Found needs recall kit. Also needs suspension for out of balance. Installed new rods and recall kit. Unit is now operating properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Omaha, NE 68136
Koby
Job Details: 12/12/2024
Customer states that unit is leaking and trips breaker. Found that unit is leaking through tub seal and into the transmission. Recommend replacement of gearcase.
We serviced a
INSIGNIA WASHER
Model NS-TWM41WH8A
Near Urbandale, IA 50322
Travis
Job Details: 12/12/2024
Unit giving e1 code which is water supply error. Ran unit on tap cold setting. No water enters machine. Found cold valve off at wall. Turned on. Water enters. Reset cycle and ran on hot setting. Unit switches between hot and cold even on hot to get right temperature. Unit is now operating properly.
We serviced a
THERMADOR (H) MICROWAVE OVEN
Model MBES /02
Near Bennington, NE 68007
Shannon
Job Details: 12/12/2024
Arrived at unit e1006 error code on display hard reset unit breaker box ran unit error not coming up would recommend control board for repair not stocked in town is a built in with trim kit
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ
Near Omaha, NE 68137
Koby
Job Details: 12/12/2024
"Customer states that unit is not heating in timed dry. Found that timer has failed. Recommend replacement of timer. ; dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT,BIAS , pckd up 1 WPW10185982 (TIMER)"
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Malcolm, NE 68402
Ali
Job Details: 12/12/2024
During inspection I ran the unit in a diagnostic mode and activated the diver valve. Unit would not active the lower spray arm. Checked error codes and unit was displaying a diverter error code. Unit will need a new diverter assembly. Once the parts have has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 831478 (Diverter)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Kansas City, MO 64113
Chance
Job Details: 12/12/2024
"Replaced main PCB in unit. Please allow 24 hours for unit to regulate. Job complete. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12609C COVER-EVAP"
We serviced a
SAMSUNG WASHER
Model WA55A7300AE/US
Near Des Moines, IA 50310
Mike F
Job Details: 12/12/2024
"Customer states unit is not turning on. Checked voltage at outlet, recieved 120v. Checked voltage at main control had 120v. Connected HASS, HASS failed to connect. Replaced main control and reconnected to HASS, HASS is working but unit is still not turning on and unable to run any test. Unit will also need console. Will need to order and return. ; ordrng 1 DC97-22947Q (Control panel)"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME16H702SES/AA
Near Overland Park, KS 66207
Chance
Job Details: 12/12/2024
"Customer states units door is not staying shut. Inspected unit and found spring had come off of door latch. Removed cover from latch assembly and reattached spring and secured assembly. Tested unit, unit is functioning properly. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near Sheldahl, IA 50243
Mike F
Job Details: 12/12/2024
"Customer states freezer is frosting. Found frost covering entire freezer section. Checked door for air leaks. Gasket is sealing to cabinet evenly. Turned fridge off at cold control, compressor turned off. Turned cold control back on, unit turned back on. Removed evaporator cover and checked over evaporator, found frost on back wall of fridge cabinet behind evaporator. Evaporator is clear of ice build up. Advanced defrost timer, unit went into defrost and unit shut off. Defrost heater turned on. Evaporator drain is clear. Removed control panel verified drain is clear. Removed rear cover and confirmed condenser fan is running. All components are working as they should. Possible insulation issue in freezer section causing abundance of frost build up. Service call collected."
We serviced a
THERMADOR (H) OVENS ELECTRIC
Model MED272JS/05
Near Omaha, NE 68114
Kelvin
Job Details: 12/12/2024
"Customer states unit is not keeping temp, has been this way since purchase. Inspected unit, set unit to 350. Preheats, gets to temp. Begins to drop. Shows its satisfied for temperature but is sitting at 315. Set to 400. Holds but also drops, 360. Verified temp sensor and relay board are operating properly. Per bulletin for unit, user interface software revision is cause and will require replacement. Interface is NLA. job complete."
We serviced a
SAMSUNG RANGE ELEC
Model NX60A6511SG/AA
Near Council Bluffs, IA 51501
Preston
Job Details: 12/12/2024
Customer states burners wont light. Installed burners correctly.
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021ES/AA
Near Shawnee, KS 66226
Eric
Job Details: 12/12/2024
"The customer reported that the unit was smoking and causing excessive heat in the cabinets above. Upon uninstalling the microwave, it was found that the vent fan had caught fire and melted. No other damage to the unit was observed. Samsung Techline was contacted to review the issue, and Samsung will follow up within 24-48 hours to provide further instructions.; dspstn on spec-tagged invntry: 1 OM75P-21-ESGN MAG-OEM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWB01
Near Omaha, NE 68137
Derek
Job Details: 12/12/2024
"Customer says that his fridge is not cooling properly. The freezer is fine but the fresh food compartment is war. Tech measured temperature of the freezer upon arrival. Floor of the freezer is -16 and the ceiling is 20. Airflow issue is present. Disassembked freezer and confirmed that the fan motor has failed. Quoted for a replacement oem fan and customer approved. Ran for part, returned to home, and installed the new fan. Reassembled and verified that air exchange is now occurring. Job is complete. ; pckd up 1 WP2315539 (EVAP FAN MTR)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Council Bluffs, IA 51503
Lucas
Job Details: 12/12/2024
Customer states unit is making ice but is leaking water out of ice compartment. Ice compartment has frost build up. Unit will need a Samsung ice maker update kit. Defrosted compartment with steamer. Removed components and sealed compartment with RTV. Installed new auger and ice maker. Pulled unit out and installed new main control board. Informed customer to wait 24 hrs for ice production. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A
We serviced a
ELECTROLUX RANGE GAS
Model EW30DF65GSD
Near Hickman, NE 68372
Derek F
Job Details: 12/12/2024
"I arrived today with the part to complete the repair. I first disconnected power and removed the old relay board. I then repair the burnt connector and installed the new relay board. Finally, I ran a test cycle and confirmed the oven is heating. The oven is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
LG OVENS ELECTRIC
Model LSIL6336FE
Near Clive, IA 50325
Mark F
Job Details: 12/12/2024
Returned with parts. Tested. Unit operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lincoln, NE 68526
Derek F
Job Details: 12/12/2024
"I arrived today with the part to complete the repair. I first disconnected power and disassembled the refrigerator. I then replaced the door harness and reassembled the unit. Finally, I reconnected power and tested functions. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Omaha, NE 68138
Derek
Job Details: 12/12/2024
"Tapped into pressurized system and found that the compressor has gone inefficient. Pressure today, with minor cooling occurring, is 35L and 78H. Evacuated charge and removed a full charge. Cut out the faulty compressor and filter drier. Brazed new components in. Pulled a vacuum on the system and reach 900 microns after a sweep charge. Refilled system with 4.8oz of 134a refrigerant and monitored. Pressures have settled around 0L and 90H, allowing for a strong Pressure differential to occur. Tech can hear flow occurring through the evaporators and can feel the discharge line on the compressor getting very hot. Machine passes testing and issues are resolved. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SG/AA
Near Tonganoxie, KS 66086
Chris
Job Details: 12/12/2024
Customer states water softener sent a substance through the refrigerator water lines. Unit needs new filter case assembly.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NSI6DG9300SRAA
Near Overland Park, KS 66223
Eric
Job Details: 12/12/2024
"The customer reported that the cooktop was damaged when a glass item fell on it. I contacted Samsung warranty support, who confirmed that the entire unit was covered under warranty. A replacement cooktop was ordered, and the service appointment was rescheduled.; ordrng 1 DG94-06277A (Cooktop)"
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model DEC3650RR
Near West Des Moines, IA 50265
Travis
Job Details: 12/12/2024
Tech was assigned as a helper;
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model DEC3650RR
Near West Des Moines, IA 50265
Anthony
Job Details: 12/12/2024
Customer stated that unit is having issues with door swinging close past 90 degree point. On initial arrival found weak tension on spring when speaking with tech support. Returned and replaced upper hinge.
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US
Near Overland Park, KS 66210
Austin R
Job Details: 12/12/2024
"Customer states that vent had popped off from the back, repositioned dryer vent, and tightened the hose on the stub out units good to go."
We serviced a
MIELE (H) OVENS ELECTRIC
Model H373-2B
Near Overland Park, KS 66213
Chance
Job Details: 12/12/2024
Bosch sent UI instead of main PCB. Called tech line who informed me the part I was looking for (main PCB) was discontinued awhile ago. Job complete.
We serviced a
MAYTAG STACK W/D (H)
Model n/a
Near Omaha, NE 68130
Kelvin
Job Details: 12/12/2024
"Customer states unit has water leaking, not sure where from. Ran multiple cycles with covers off to find leak. No water leaks found. no water present. Will call back if leak shows up again. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDDC4314AS
Near Lincoln, NE 68521
Kannon
Job Details: 12/12/2024
During inspection found unit was not getting power. Found power cord was loose and not connected all the way coming from the dishwasher. Hooked up all power to the unit. Ran a test cycle and ensured all functions ok the user interface can be ran. Unit is working great after repairs. Job complete.
We serviced a
GE MONOGRAM (H) RANGE GAS
Model ZDP304NP7SS
Near West Des Moines, IA 50266
Mark F
Job Details: 12/12/2024
Customer states back left burner doesnt work. Observed significant amount of water and gunk in gas manifold. Removed nozzles and used syringe and needles to clear ports. Was able to get burner to ignite. Unit will still click at electrode after ignition. Will need to order spark switch. Part shows out of stock.; ordrng 1 WB18X31494 (switch) and 1 WB13T10078 (Spark mod)
We serviced a
KITCHENAID COOKTOP GAS
Model KRS505XSS05
Near Omaha, NE 68135
Derek
Job Details: 12/12/2024
"Customer states that her cooktop is leaking gas and was red tagged by MUD. Tech arrived and found that MUD disconnected the gas line and capped both ends. Tech pulled range and reconnected everything for testing. Using a gas sniffer, tech found all 5 cooktop burners weeping gas. Disassembled as much as possible and confirmed that leaking is occurring. Tested oven burners and all 4 oven burners pass. Tech generated a quote to replace all cooktop gas valves. Customer declined quote. Job is complete."
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Lincoln, NE 68502
Kannon
Job Details: 12/12/2024
"During inspection found unit was out of level leaving towards floor drain. Leveled out unit and shimmed floor drain side. Ran a cycle of towels, unit was able to agitate and spin towels without getting off balance. Quoted customer $388.47 for new springs due to unit being unlevel couldve caused the springs to stretch. Collected service call fee. Job complete."
We serviced a
LG REFRIGERATOR
Model LRYXC2606S00
Near Bellevue, NE 68123
Jacob
Job Details: 12/12/2024
Customer states in door ice maker is not working properly. Installed new Evap cover with new fans.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model GMOS1962AF
Near Lincoln, NE 68521
Kannon
Job Details: 12/12/2024
Returned with fan. Pulled unit from cabinetry and removed shell. Removed old fan and installed new. Secured microwave back in cabinetry and tested functionality of new part. Unit is heating great and fans are all blowing as they should. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF9
Near Omaha, NE 68136
Koby
Job Details: 12/12/2024
Customer states that unit is leaking. Pulled unit out with floor protection. Found that unit is leaking at valve connection. Replaced valve. Unit functions properly with no leaks. Job complete.
We serviced a
BOSCH REFRIGERATOR
Model B36cd50SNS/02
Near Lincoln, NE 68521
Kannon
Job Details: 12/12/2024
Returned with fresh food damper. Removed everything from the fridge and installed new damper. Entered service diagnostics and damper can now open and close as it should. Unit is working great after repairs. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Omaha, NE 68138
Derek
Job Details: 12/12/2024
"Customer says that their interior light works but that the dryer won't start. Tech arrived and confirmed complaint. Timer is heard advancing, door switch properly activates the light, but the start switch is unsuccessful at starting the motor. Pulled dryer out of closet and checked electrical. 243vac is present at the terminal block. Tested tco and it's proper. Checked motor signal wire from the timer to the start switch and it's properly sending 120v. Start switch to the door switch has 120v. Door switch to the thermal has 120v. Fuse it's self has 120v on both legs, meaning that the last component in the line is receiving 120v but not starting. Tech pulled the front of the machine apart and confirmed 120v L2 leg is present and that the 120v signal leg is present. Motor has failed and will need replaced along with the blower motor. Provided quote and customer declined. Job is complete."
We serviced a
MAYTAG WASHER
Model n/a
Near Council Bluffs, IA 51503
Lucas
Job Details: 12/12/2024
Customer states washer is making a loud noise during spin. No model/serial tag. Put unit into test mode and ran spin cycle. Noise is coming from tub bearing. Unit will need a tub bearing kit installed.
We serviced a
RANGEMASTER RANGEHOOD
Model n/a
Near Omaha, NE 68117
Kyle
Job Details: 12/12/2024
Customer states light switch does not work. Inspected unit found switch is broken. Could not find part by model number found similar switch on repair clinic ordered switch will need to schedule return visit ; ordrng 1 1805G163 (SWITCH - PUSH BUTTON)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG
Near Omaha, NE 68135
Derek
Job Details: 12/12/2024
"Customer states that their ice maker is not working properly. Tech checked for errors and none are present. Freezer is -3, fridge is 41, and ice room is 7. Connected with hass and no codes are stored from the entirety of its life. Trch checked the bin and the bin is empty. Tech pressed the test button and the ice maker harvests successfully and refills with water. Tech discussed usage with customer and found that the customer recently started using lots of ice after a few surgeries. Tech cycled power to the machine and asked customer to monitor production moving forward, as no components are failed and the air ducting is not frozen. Job is complete. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Lee's Summit, MO 64064
Austin R
Job Details: 12/12/2024
Customer states that unit won't let water in or advance past 2 mins in cycle. Replaced sub wire harness units good to go.
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7510DS/AA
Near Woodward, IA 50276
Mike F
Job Details: 12/12/2024
Customer states touch pad intermittently working. Found loose pins in connector. Replaced door. Buttons are easily pressed and unit is operating as it should.
We serviced a
MAYTAG DRYER
Model med6500mbk0
Near De Soto, IA 50069
Mark F
Job Details: 12/12/2024
"Customer states unit turns on and heats but doesnt spin drum. Found broken belt. Replaced belt. Unit operating properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR WPL/KEN DRYER 1 4392065 DRUM DRIVE KIT (FSP) , 1 WP3392519 THRML CUTOUT , and 1 WP694089 WHEEL"
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Bellevue, NE 68123
Kyle
Job Details: 12/12/2024
Returned with part replaced door lock. Tested unit found same issue. Removed top and tested lock from board. Pins 1 and 2 should read 120 ohms with door closed they are reading open. Checked wiring between main board and door lock all 3 wires have continuity. New lock is defective ordered another lock scheduled return visit for tmr 9-12; ordrng 1 WH01X29528 (Door lock)
We serviced a
KENMORE RANGE GAS
Model 790.78732400
Near Omaha, NE 68106
Lucas
Job Details: 12/11/2024
"Customer states stove burners are not igniting properly and oven will not heat. Disassembled stove top to view burner valves. All 4 burner mount screws have broken off. Burners are falling into stove top. Tested electrodes, only 2 are firing. Tested for voltage at electrodes, not receiving power from module. Unit will need a new spark. All 4 burner valves need replaced. Disassembled oven cavity and tested bake igniter with amp clamp. Igniter is pulling less than 3amps. Unit will need a new bake igniter."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Lincoln, NE 68506
Bryce
Job Details: 12/11/2024
"Customer states display board has power outage. High temp and door open air upon inspection verified complaint told customer errors have to be cleared off by simply pressing the display but using my infrared temp gun noticed temps in both fridge and freezer were on par. Exactly what they are supposed to be unit is working, no faults found"
We serviced a
MAYTAG WASHER
Model MHW6000XW
Near Lincoln, NE 68507
Kannon
Job Details: 12/11/2024
"During inspection found unit was giving drain pump error code. Nothing within the assembly, unit will need a new drain pump. Will return next day to install pump. Collected full amount for repairs."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW1
Near Clive, IA 50325
Anthony
Job Details: 12/11/2024
Customer stated that unit is leaking small amount of water during operations. Found water dispenser has leak on bottom during fill.
We serviced a
WOLF (H) RANGE ELEC
Model DF60650DG/S/P
Near Omaha, NE 68022
Kelvin
Job Details: 12/11/2024
"Customer received notice in mail for burner rework kit. Removed original brackets, installed new plus burner mat on both sides. Confirmed with customer unit is operating properly. Job complete."
We serviced a
LG DRYER
Model DLGX7801WE.ABWEEUS
Near Des Moines, IA 50315
Ky
Job Details: 12/11/2024
Replaced drum.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHT1837LP8
Near Lincoln, NE 68506
Kannon
Job Details: 12/11/2024
"During inspection cycled icemaker and found unit is leaking from the front and back. Quoted new icemaker, due to age of the unit customer is going to look into other options. Collected service call fee. Job complete. ; dspstn on spec-tagged invntry: 1 241796405 TUBE-WATER FILL 1 242252603 VALVE , and 1 5303918277 ICE MKR 241798224"
We serviced a
BOSCH OVENS ELECTRIC
Model HBN8651UC
Near Overland Park, KS 66224
Eric
Job Details: 12/11/2024
Customer states unit makes loud fan noise when in operation replaced cooling fan found panels that were rattling and tighten them down unit still made whistling sound contacted bosch tech line they said that was normal sound unit good to go
We serviced a
LG REFRIGERATOR
Model LFXS26973D
Near Indianola, IA 50125
Mike
Job Details: 12/11/2024
"Replaced compressor, and filter drier."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Omaha, NE 68102
Preston
Job Details: 12/11/2024
Replaced filter case
We serviced a
MAYTAG DRYER
Model Gtd42easj2ww
Near Walton, NE 68461
Bryce
Job Details: 12/11/2024
Customer states unit is not heating upon inspection verified complaint noticed the purple had just fallen off the connector reattached unit is heating again
We serviced a
WHIRLPOOL RANGE ELEC
Model RS696PXGq13
Near Omaha, NE 68116
Shannon
Job Details: 12/11/2024
Pull unit from opening replace left front switch and burner test ok
We serviced a
LG RANGE ELEC
Model LSEL6330S.FSTLLGA
Near Chicago Precinct, NE 68022
Koby
Job Details: 12/11/2024
"Customer states that burner is too hot, continuously heats. Found that switch contacts are sticking. Replaced all switches with the updated design. Unit now functions properly. Job complete."
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FES365EB
Near Kansas City, MO 64133
Austin R
Job Details: 12/11/2024
"Customer states that she has a burner that's over heating,reoalced selector switch"
We serviced a
LG WASHER
Model WM6998HBA.ABLEEUS
Near Waukee, IA 50263
Mark F
Job Details: 12/11/2024
"Customer states unit leaks. Significant amount in pedestal. Opened top of washer. No water on any top component. Can see water stains down the front left and bottom left. Removed front of washer. No cracked or displaced hoses. Can see water staining on inside bottom left. Reassembled unit and set to quick wash. Tub filled with no leaks in first cycle. Tub drained. No leaks. Tub refilled. After the 3rd fill, water started pouring out the bottom of detergent dispenser. Will need to order dispenser and housing. LG warranty.; ordrng 1 ACZ74190834 (Dispenser housing) and 1 AGL30067186 (Detergent dispenser)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF
Near Lincoln, NE 68527
Bryce
Job Details: 12/11/2024
"Customer states little to no ice production coming from the icemaker down below, but the one up top is doing just fine. Went ahead and put in new icemaker looked in the icemaker notes seen that the icemaker would take 24 hours to drop cubes advised customer job complete."