We serviced a
WHIRLPOOL RANGE ELEC
Model GR399LXHS1
Near Omaha, NE 68164
Travis
Job Details: 05/17/2025
Customer states led front burner wont turn on. Pulled knob off and screws feel down. Reinstalled screws and switch works properly. Checked other burners and some also had loose screws. Tightened all loose screws.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Omaha, NE 68022
Travis
Job Details: 05/17/2025
Installed new ice maker. Cycled and it no longer leaks. Customer mentioned bucket was being sent but got canceled. Wasnt being purchased through us. Gave bucket part number to customer and she will deal with that.
We serviced a
FRIGIDAIRE RANGE GAS
Model FFGF3047LSF
Near Omaha, NE 68104
Travis
Job Details: 05/17/2025
Customer states oven not igniting. Customer replaced igniter. Turned unit on bake. Getting 0 vac at igniter. Tested valve. 1.2 ohms. Went to board. Tested voltage at board. Have 118. Noticed igniter glowing. Burner then lit. Turned oven off and on a few times and it is now igniting properly. Pulling 3.5 amps at igniter.
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Yutan, NE 68073
Travis
Job Details: 05/17/2025
"Customer states unit wont run. Inspected unit. Found belt broken due to seized idler pulley. Held pulley up to engage switch. Motor and heater operate properly. Will need maintenance kit. Installed new belt, idler and rollers. Unit is now operating properly. ; used 1 4392067 (RPR KIT (W10837240 PULLEY)) from stock"
We serviced a
SAMSUNG FREEZER
Model RF4287HABP/XAA
Near Omaha, NE 68131
Travis
Job Details: 05/17/2025
Customer states unit is not cooling well. 35 in freezer. Compressor and fans running. Partial frost pattern on freezer evap. Unit has a sealed system failure. No repair at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MRT318FZDH01
Near Omaha, NE 68164
Travis
Job Details: 05/17/2025
Replaced main pcb. Put in diagnostics. Turned on defrost. Heater is now getting power and heating. Cleared ice from evap. Unit is now operating properly
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS176TW01
Near Kansas City, MO 64119
Austin R
Job Details: 05/16/2025
Customer states that they just wanted vent cleaning was able to pull a pillow case worth of lint out for customer units good to go
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116T
Near Kansas City, MO 64119
Austin R
Job Details: 05/16/2025
Customer states that unit is not working and throwing an error code for fill fault replaced inlet valves units good to go
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SG/AA
Near Kansas City, KS 66109
Chris
Job Details: 05/16/2025
Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21M706BAS/AA
Near Olathe, KS 66061
Chris
Job Details: 05/16/2025
Customer states unit is not heating. Unit needs new mag and diode.; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 OM75P-21-ESGN MAG-OEM
We serviced a
LG DRYER
Model 796.81583410
Near Stilwell, KS 66085
Chance
Job Details: 05/16/2025
"Customer states unit is not heating properly. Inspected unit and found TCO was not functioning. Reset TCO on unit. Tested unit, unit is functioning properly. Job complete."
We serviced a
LG WASHER
Model WM2250CW
Near Carlisle, IA 50047
Brian
Job Details: 05/16/2025
Customer states OE error code is displayed. Found drain pump is failed. Customer declined repairs on the 12 year old washer. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
FRIGIDAIRE OVENS GAS
Model GCFG3060BFA
Near Carlisle, IA 50047
Brian
Job Details: 05/16/2025
Customer states right side burners will not light. Found the burner crowns not in the correct position. Repositioned the crowns and tested for functionality. Range operates as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ01
Near Council Bluffs, IA 51503
Mark F
Job Details: 05/16/2025
Customer states unit doesnt make ice after plumber supplied new water line. Fill tube frozen. Cleared fill tube. Adequate water to ice maker. Please allow 24 hours for ice.
We serviced a
DANBY REFRIGERATOR
Model DFF9102BLS
Near Lincoln, NE 68502
Ali
Job Details: 05/16/2025
During inspection the unit was powered off. Powered the unit on and noticed the evaporator fan was running. I was able to start the fan by spinning it. Disassembled the fan and cleaned it out and lubricated all of the bearings. While I was fixing the fan I made sure the unit was developing a frost pattern. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SUB ZERO (H) REFRIGERATOR
Model BI-42UFDID/0
Near Omaha, NE 68135
Derek
Job Details: 05/16/2025
Shut kitchen fridge and bar fridge off and used a vacuum to clean each condenser coil. Installed new water and air filters in each machine. Tech reset the indicators/reminders and verified that the machines are working properly. Job is complete.
We serviced a
GE STACK W/D (H)
Model GUD27ESSMWW
Near West Des Moines, IA 50266
Ky
Job Details: 05/16/2025
Replaced belt.
We serviced a
GE PROFILE RANGE ELEC
Model JP989B0D4BB
Near Leawood, KS 66209
Austin R
Job Details: 05/16/2025
Customer states that units knob and selector switch
We serviced a
GE PROFILE RANGEHOOD
Model PV977N2SS
Near Council Bluffs, IA 51503
Lucas
Job Details: 05/16/2025
Customer states multiple switches are non responsive on range hood. Blower works but lights dont come on. Blower speed up button not working. Unit will need a new controller installed.
We serviced a
GE DISHWASHER
Model GSM2200V00WW
Near Lincoln, NE 68506
Bryce
Job Details: 05/16/2025
Customer states unit is leaking from the dishwasher upon inspection. Verified complaint went ahead and pulled off the inner door. Skin noticed the inner door skin is cracked and breaking off. It has very brutal pieces as well as will be needing a door gasket. Customer will be going with new instead of replacing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Omaha, NE 68130
Derek
Job Details: 05/16/2025
Inspected dishwssher and gave a deeply discounted quote for updated rack adjusters. Customer approved. Installed updated metal rack adjusters and verified that the rack adjusts properly. Job is complete.
We serviced a
GE REFRIGERATOR
Model GTH21KCXAWW
Near Omaha, NE 68106
Cole
Job Details: 05/16/2025
Customer states unit not cooling. Will need new compressor and evaporator.
We serviced a
KENMORE RANGEHOOD
Model 233.55023007
Near Omaha, NE 68144
Koby
Job Details: 05/16/2025
Customer states that electrician disassembled the hood for the customer so they could change the light and clean it and they cant put the unit back together.
We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NSI6DB950012
Near Lincoln, NE 68516
Derek F
Job Details: 05/16/2025
Upon inspection the oven had a C-F0 error indicating a communication error between the main and sub PCB.I will return with the controls to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 DG92-01424B (Main PCB) and 1 DG94-05995C (Control panel) and 1 DG92-01427B (Induct main PCB) and 1 DG92-01428A (Inverter L) and 1 DG92-01428B (Inverter R)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ
Near Lincoln, NE 68512
Ali
Job Details: 05/16/2025
During inspection there was water in the leak sensor. Cleaned out all of the water. Water was pretty bubbly. Customer thinks someone use dish soap instead. Ran a cycle and cleaned out all of the suds. Unit is operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
MAYTAG WASHER
Model SAV3655AWW
Near Lincoln, NE 68505
Derek F
Job Details: 05/16/2025
I arrived today with the part to complete the repair. I first removed the front panel and released the water from the drain line. I then replaced the drain line and filled the tub. The washer drained without any leaks. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG REFRIGERATOR
Model LDC24370ST/00
Near Omaha, NE 68122
Shannon
Job Details: 05/16/2025
Arrived at unit room temp in fridge and freezer removed back panel for compresser and condenser compresser is running but no heat is being pulled would recommend sealed system repair is a 2014 model
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Olathe, KS 66062
Chance
Job Details: 05/16/2025
"Customer states unit is not cooling. Replaced compressor in unit. Checked for leaks, none found. Charged unit. Please allow 24-48 hours for unit to cool properly. Job complete."
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 642/F
Near Belton, MO 64012
Chance
Job Details: 05/16/2025
"Customer states unit is not cooling properly in fresh food section. Inspected unit and found temps at 51 degrees. Removed evap cover and found no frost pattern and the start of an ice ball at the beginning. Unit will need sealed system rebuild. Follow up scheduled for Friday morning 8-10. ; ordrng 1 7006959 (Compressor kit (KC)) and 1 7014690 (Heat exchanger (KC)) and 1 4204430 (Fresh food evap (KC)), dspstn on spec-tagged invntry: 1 4200740 MTR PK 10002"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Des Moines, IA 50313
Anthony
Job Details: 05/16/2025
Customer stated that unit appears to longer be cooling properly. Found unit has sealed system leak.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model DEC3650FI/R
Near Waterloo Precinct, NE 68022
Mike F
Job Details: 05/16/2025
"Customer states ice build up on top left of freezer. Found frost on top left of freezer around door gasket. Looks like air leak. Steamed off ice and softened gasket. Gasket is making full seal around cabinet. Door does pull in when closed from half open. If issue repeats, recommend replacing gasket and closer."
We serviced a
LG DISHWASHER
Model LDP6810SS.ASSESNA
Near Council Bluffs, IA 51503
Lucas
Job Details: 05/16/2025
"Customer states dishwasher rack bearings are falling out. Unit will need updated rack railings. Installed new railings, unit now operating properly."
We serviced a
LG RANGE GAS
Model LRGL5825F.FRSELGA
Near Des Moines, IA 50314
Anthony
Job Details: 05/16/2025
Customer stated that unit is having issues with broil ignition. Was unable to find model and serial required to service unit under warranty.; dspstn on spec-tagged invntry: 1 MEE61841401 IGNTR-BK
We serviced a
LG DISHWASHER
Model LDPN454HT
Near Omaha, NE 68104
Kelvin
Job Details: 05/16/2025
"Customer states unit is showing AE error, will not run. Inspected unit, confirmed issue. Found circulation pump has failed and will require replacement. Parts coverage from manufacturer. Repair declined. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDTSR/AA
Near Urbandale, IA 50323
Rory
Job Details: 05/16/2025
Returned with parts installed new refrigerator evaporator cover; dspstn on spec-tagged invntry: 1 DA97-12608A COVER-EVAP
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1SSD
Near Omaha, NE 68114
Derek
Job Details: 05/16/2025
"Started the ice maker and immediately found the circulation pump making noise. Pump sounds physically damaged. Customer says that they were running a clean cycle and then the unit started to make this noise after the clean cycle had subsided. Tech removed panels to check if unit is a gravity drain model or not. Machine is a gravity drain model and does not use a drain pump. Tech found the drainage system damaged, causing all of the water to leak and sit in the bottom of the machine compartment. Machine compartment has since rusted through and water is leaking onto the tile floor underneath. Tech checked for replacement drain assembly and it is foamed into the bin and is not serviceable by its self. Tech generated a quote for a new pump, curtain, and bin. Customer declined repair. Job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Omaha, NE 68132
Lucas
Job Details: 05/16/2025
Customer state dryer has burning smell and is too hot too fast. Ran dryer on air dry only and heating element is running nonstop getting way too hot. Relay on control is stuck. Bad control is what lead to thermal fuse blowing. Unit will need a new main control board installed.; dspstn on spec-tagged invntry: 1 280148 CUTOFF-TML and 1 WP8544771 ELEMENT
We serviced a
LG REFRIGERATOR
Model LMXS30796S.ASTCNA0
Near Papillion, NE 68046
Kelvin
Job Details: 05/16/2025
"Returned with parts. Removed original icemaker assembly/ui cover. Installed new. Verified with customer unit is operating properly. Covered by manufacturer warranty, job complete."
We serviced a
SUB ZERO (H) FREEZER
Model DEC3050FIL
Near Johnston, IA 50131
Mike
Job Details: 05/16/2025
Ton of frost buildup in the freezer especially at the door seal. Found that the front fascia of the unit was bowing out at the bottom not allowing the door to seal. Called and documented it with techline.
We serviced a
LG REFRIGERATOR
Model LRFXC2416S.ASTCNA0
Near Chicago Precinct, NE 68022
Mike F
Job Details: 05/16/2025
"Customer states unit has weak cooling. Compressor was recently replaced. Hooked in gauges, unit has a leak. Used black light to look for dye, found dye on condenser to compressor line. Pressurized system with nitrogen, confirmed leak with bubbles. Corrected leak and replaced drier. Pressurized with nitrogen and checked connections. No leak found. Vacuumed system sub 900 microns and recharged with 2.08oz of r600."
We serviced a
LG REFRIGERATOR
Model LRDCS2603D.ASBCNA0
Near La Vista, NE 68128
Kelvin
Job Details: 05/16/2025
"Customer states unit is not cooling, compressor fan is on. Inspected unit, confirmed issue. Found compressor is locked up and will require a sealed system replacement. Removed original sealed system parts, installed new. Verified with customer unit is cooling properly. Covered by manufacturer warranty, Job complete."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21DG6700SRAA
Near Des Moines, IA 50320
Brian
Job Details: 05/16/2025
Customer states unit just counts down the time but does not heat. Found a micro switch disconnected. Reattached the connector. Unit operates as designed. Job complete. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE and 1 OM75P-21-ESGN MAG-OEM
We serviced a
SAMSUNG RANGE GAS
Model NX60A6311SS/AA
Near Waukee, IA 50263
Anthony
Job Details: 05/16/2025
Customer stated that unit lower drawer is having complications sliding in and out of compartment. Found bottom of unit has physical damage resulting in bow causing issues with drawer sliding in and out. Will be sent for review.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Plattsmouth, NE 68048
Jacob
Job Details: 05/16/2025
Customer states the rail assembly broke off. Installed new rail assembly and support.
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model PMBD3080AFA
Near Lincoln, NE 68516
Derek F
Job Details: 05/16/2025
"I arrived today with the parts to complete the repair. I first disconnected power and gained access to the high voltage components. I then replaced the magnetron and high voltage fuse. I also replaced the main control and reassembled the unit. Finally, I ran a test cycle and the microwave is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Council Bluffs, IA 51501
Lucas
Job Details: 05/16/2025
"Customer states dryer is not running, mentioned problem may be with door as kid slams it often. Found door strike broken. Bypassed strike and unit is now operating. Unit will need a new door strike installed. ; ordrng 1 WP3406107 (Door strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSZ57L18DM00
Near Omaha, NE 68154
Kelvin
Job Details: 05/16/2025
"Returned with parts. Removed original main board, thermistor. Installed new. Verified with customer unit is operating properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Omaha, NE 68138
Koby
Job Details: 05/16/2025
Customer states that unit is not cooling properly. Inspected unit and found that the evaporator fan has failed. Recommend replacement of fan. ; ordrng 1 W11578030 (EVAP FAN MOTOR)
We serviced a
BOSCH WASHER
Model WFVC6450UC/24
Near Omaha, NE 68114
Derek
Job Details: 05/16/2025
Customer states that the washer is giving error code 13. Now the door is locked and the machine won't run. Tech inspected and found that the drain pump is receiving electricity but isn't operating. Removed front cover and manually drained the washer. The door lock and spin now work. Emptied drain pump and found no debris clogging the system. The drain pump has failed and will need replaced. Tech looked up replacement part and found that no I venture is available nationwide and the part was discontinued in 2020 or 2021. Tech explained findings to the customers whom understand that repair can not be made. Job is complete.
We serviced a
LG REFRIGERATOR
Model LDCS24223S/01
Near Olathe, KS 66061
Chris
Job Details: 05/16/2025
Customer states unit is not cooling properly. Unit needs sealed system repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNSO3
Near Eagle, NE 68347
Derek F
Job Details: 05/16/2025
"I arrived today with the part to complete the repair. I first disconnected power and removed the ice maker. I then installed the new ice maker and reconnected power. I then adjusted the emitter board due to a loose connection. Finally, I cycle the ice maker and it filled. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
AGA (H) OVENS GAS
Model MOD-G
Near Mitchellville, IA 50169
Mike
Job Details: 05/16/2025
"Called and quoted labor, and explained that we cannot guarantee the part if it fails but will guarantee our work.; schdld next appmnt for 5/16 FRI !"
We serviced a
LG REFRIGERATOR
Model URNTC2306N/01
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/16/2025
Called customer let know ordering parts; ordrng 1 Aej74899905 (Holder) and 1 Mck69117101 (Front) and 1 mcz64052701 (Duct) and 1 Acm73919220 (Sensor) and 1 Aej74899906 (Holder) and 1 Aeb74944704 (Fan assy)
We serviced a
JENNAIR (H) RANGE GAS
Model JGRP436WP
Near Lincoln, NE 68502
Ali
Job Details: 05/16/2025
During inspection unit had abnormal sparks to the bake and broil. Pulled the unit to confirm no wires had came loose from the DSI board. Unit has a bad DSI board. Returning Wednesday to complete the repairs.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 WPW10511278 (SPARK MODULE - ELECTRONIC)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Elmwood, NE 68349
Derek F
Job Details: 05/16/2025
Upon inspection the refrigerator had stopped cooling. I first checked the defrost timer and it was seized. I replaced the timer and reconnected power. The unit began cooling and should return to normal temperatures in 24 hours. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
MAYTAG DRYER
Model MEDE500VW2
Near Martell, NE 68404
Ali
Job Details: 05/16/2025
"During inspection the blower wheel had broken off of the motor. Unit will need a new blower wheel assembly. Unit will also need the drum repair kit. The kit includes 4 new drum rollers, idler, and drum belt. Returning Monday to complete the repairs. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
KENMORE ICEMAKERS U/C(H)
Model 106.89482998
Near Des Moines, IA 50309
Rory
Job Details: 05/16/2025
Returned with parts installed new grid cutter; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER
We serviced a
SPEED QUEEN WASHER
Model LWN432SP115TW01
Near Lincoln, NE 68521
Derek F
Job Details: 05/16/2025
Upon inspection the washers motor was getting hot and smelling. I ran a test cycle and could smell burning from the motor within a couple minutes. I confirmed the transmission is free and the belt is in good shape. The unit spins and drains just fine. A new motor would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG REFRIGERATOR
Model LRYXC2606S.ASTCNA0
Near Des Moines, IA 50315
Brian
Job Details: 05/16/2025
Customer states water tastes bad. Found the filter not fully seated. Twisted the filter in all the was and flushed the system out. Tested for functionality. Water tasted great and unit operates as designed. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Omaha, NE 68136
Koby
Job Details: 05/16/2025
"Return with parts. Replaced icemaker and filter case and ran test cycle, unit functions properly. Job complete."
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Papillion, NE 68046
Cole
Job Details: 05/16/2025
Customer states unit has LE error code. Will need new wire harness and motor.; ordrng 1 EAD63647038 (Wire harness)
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Papillion, NE 68046
Jacob
Job Details: 05/16/2025
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Spring Hill, KS 66083
Chris
Job Details: 05/16/2025
"Customer states unit is not making ice. Unit needs new ice maker.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Omaha, NE 68114
Derek
Job Details: 05/16/2025
"Cuwtomer says that the freezer is proper but the fridge is not cooling at all. Measured temperatures at 73 in the fridge and 0 in the freezer. Evaporator fan is not working and the ice maker is failed and outside of the home position. Customer is aware of ice maker failure and is not concerned about repairing it. Tech disassembled freezer and verified 122vac supplied to the fan, but fan is faulty. Provided discounted quote to install a new fan and the customer approved. Installed new fan and reset controls and temperature selections. After 10 minutes of running, fridge has already dropped down to 69 degrees. Fridge will return to normal over the next 12 to 24 hours. Job is complete."
We serviced a
VIKING (H) GRILL
Model VGIQ5323RE1NSS
Near Loch Lloyd, MO 64012
Chance
Job Details: 05/16/2025
Customer states unit is not igniting on right side. Inspected unit and found no ignitors hooked into the right side module are functioning. Unit will need new spark module on right side. Follow up tbd by office based on part arrival. ; ordrng 1 PA020047 (Spark module (KC))
We serviced a
KENMORE WASHER
Model 110.25102310
Near Omaha, NE 68107
Cole
Job Details: 05/16/2025
Customer states unit makes loud noise while spinning. Will need new gear case assembly.
We serviced a
PREMIER RANGE ELEC
Model EAK100OP01
Near Urbandale, IA 50322
Ky
Job Details: 05/16/2025
Unit needs door hinges
We serviced a
GE RANGE ELEC
Model JBS07M1WW
Near Urbandale, IA 50322
Ky
Job Details: 05/16/2025
Replaced surface element.
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N01
Near Clive, IA 50325
Mike
Job Details: 05/16/2025
Unit is dead will not power on. Went to open junction box and it sparked and tripped the breaker. Found that the wire nut for the line power had melted and shorted to the junction box. Will need to rewrite junction box to repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR
Near Chicago Precinct, NE 68022
Shannon
Job Details: 05/16/2025
Reset unit ice dropped 24 hours for ice
We serviced a
LG WASHER
Model WT7405CW
Near Altoona, IA 50009
Brian
Job Details: 05/16/2025
Customer states noise is getting louder. Found the bearings shot in the gear case. Replaced gear case assembly and unit operates as designed. Job complete.
We serviced a
HOTPOINT DRYER
Model HTDX100ED4WW
Near Omaha, NE 68105
Cole
Job Details: 05/16/2025
Customer states belt is broken. Asked techs to leave
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6511SS/AA
Near Omaha, NE 68138
Koby
Job Details: 05/16/2025
"Customer states that front burners stay on high even when set to low. Unit was pulled out by customer prior to technicians arrival. Replaced front left and right infinite switches. Reassembled unit and ran test cycle, unit functions properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lincoln, NE 68506
Ali
Job Details: 05/16/2025
Installed the new ice maker assembly and filter. Steamed out all of the ice buildup. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL STACK W/D (H)
Model WED8300SW2
Near Ankeny, IA 50021
Anthony
Job Details: 05/16/2025
Customer states that unit is displaying error F-01 after starting cycle. Unit will need primary control board rebuilt.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29DB9700QLAA
Near Norwalk, IA 50211
Mike
Job Details: 05/16/2025
"Unit not cooling evap fans run but compressor and condenser fan not being commanded to run. There is a c41 communication error. In forced mode the compressor or condenser fan should run but are not. Checked all harness connections and reseated 5em but no change in operation. Also tried a firmware update, but it would not take. Unit will need new main pcb.; ordrng 1 Da97-09287q (Pcb) and 1 Da97-24205d (Display), dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"
We serviced a
LG WASHER
Model WM3900HWA
Near Urbandale, IA 50323
Ky
Job Details: 05/16/2025
Recommend turning down water pressure. ; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ
We serviced a
SAMSUNG RANGE GAS
Model NX58F5700WS
Near Omaha, NE 68116
Shannon
Job Details: 05/16/2025
Igniter failed gave est to replace customer ok install new test bake 350 all working
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Omaha, NE 68134
Kelvin
Job Details: 05/16/2025
"Returned with parts. Removed original drain pump assembly, installed new. Verified with customer unit is operating properly, no leaks present. Job complete."
We serviced a
FRIGIDAIRE RANGE ELEC
Model FEC30S6ABC
Near Omaha, NE 68132
Cole
Job Details: 05/16/2025
Customer states burner not operating. Ordering switch and screws; ordrng 1 318293825 (RF switch) and 2 5303288565 (Screw)s
We serviced a
MAYTAG DRYER
Model Sde305dayw
Near La Vista, NE 68128
Jacob
Job Details: 05/16/2025
Customer states unit is making a loud noise. Will need to order parts. ; ordrng 1 56000 (Blower wheel)
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR85PQSB
Near Clive, IA 50325
Rory
Job Details: 05/16/2025
Technician steamed out and cleared clog in the drain line
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AFOA
Near Omaha, NE 68132
Cole
Job Details: 05/16/2025
Customer states unit has E30 error code. Customer was using laundry pods in dishwasher.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Overland Park, KS 66212
Austin R
Job Details: 05/16/2025
Customer states that freezer is getting somewhat cold and ff isn't.
We serviced a
LG DRYER
Model DLEX6500B.ABLEEUS
Near Ankeny, IA 50023
Rory
Job Details: 05/16/2025
Technician reseated dryer heating element as throwing error
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Omaha, NE 68136
Koby
Job Details: 05/16/2025
"Return with parts. Replaced the filter case assembly and ran a couple gallons of water through, unit functions properly with no leaks. Job complete.; dspstn on spec-tagged invntry: 1 DA97-14365L FILTER CASE ASSY"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Lenexa, KS 66219
Austin R
Job Details: 05/16/2025
"Customer states that unit is over building ice in fridge, replaced evap, thermistor, and leakage kit. Units good to go ; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-13757A EVAP CVR"
We serviced a
SAMSUNG DISHWASHER
Model DW80CG5450MTAA
Near Ankeny, IA 50023
Rory
Job Details: 05/16/2025
Ordering part for return visit ; schdld next appmnt for 6/13 FRI AM
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Omaha, NE 68116
Shannon
Job Details: 05/16/2025
Unit has drain pump failure gave est to replace customer ok install new pump test ok discount given
We serviced a
LG WASHER
Model WM4000HBA
Near Des Moines, IA 50320
Anthony
Job Details: 05/16/2025
Customer stated that unit is displaying error 1E sporadically. Found drain line inserted too far into pvc drain causing syphon when filling with water. Recommend having drain line inserted 6-8 inches w/ zip tie to resolve issues.
We serviced a
LG WASHER
Model DLEX8100V
Near Papillion, NE 68046
Mark F
Job Details: 05/16/2025
Wrong dispatch ticket for warranty.
We serviced a
LG REFRIGERATOR
Model LSSB2696BD.ASBCNA0
Near Omaha, NE 68154
Mike F
Job Details: 05/16/2025
"Return with parts. Installed compressor, drier and both evaporator. Pressurized system to check for leaks, no leaks found using bubble. Let unit hold pressure for 15 minutes, no drop in pressure. Vacuumed system sub 800 microns, recharged with 6oz of r134."
We serviced a
LG REFRIGERATOR
Model LSSB2696BD.ASBCNA0
Near Omaha, NE 68154
Mark F
Job Details: 05/16/2025
Tech was assigned as a helper;
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near Lincoln, NE 68516
Bryce
Job Details: 05/16/2025
Customer states unit has a OC error code coming from the dishwasher upon inspection verified complaint went ahead and vacuumed out the water from the drain hose pulled the unit out. Went to check the drain pump because nothing was pumping out. Drain pump is broken. Will be back on Tuesday to replace the pump ; ordrng 1 DD81-01527A (DRAIN PUMP ASSY)
We serviced a
LG REFRIGERATOR
Model LFXS26973S.ASTCNA1
Near Overland Park, KS 66210
Chance
Job Details: 05/16/2025
"Customer states unit is not cooling properly. Inspected unit and found compressor not pumping. Replaced compressor and filter dryer. Charged unit, pressures were good. Job complete. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811432 R600 CMPRSR"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Omaha, NE 68110
Lucas
Job Details: 05/16/2025
Disassembled dryer and installed new motor/blower assembly. Also installed Samsung maintenance kit. Reassembled and tested. Unit is now operating properly.
We serviced a
LG REFRIGERATOR
Model SKSFD4826P.ASWCNA0
Near Urbandale, IA 50323
Rory
Job Details: 05/16/2025
Returned with Shim installed part unit now closing properly
We serviced a
GE REFRIGERATOR
Model GSHS6NGBBHSS
Near Papillion, NE 68046
Koby
Job Details: 05/16/2025
Customer states unit is not cooling properly. Inspected unit and found that evaporator fan is failing. Recommend replacement of evaporator fan motor and blade.
We serviced a
KITCHENAID GRILL
Model KBNU367VSS0
Near Omaha, NE 68124
Cole
Job Details: 05/16/2025
Customer states unit not igniting. Will need new valve switches and igniters.
We serviced a
LG WASHER
Model WM4370HKA
Near Omaha, NE 68116
Shannon
Job Details: 05/16/2025
Remove cup clean and reinstall test ok