Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

Call or Text 402-399-0202 Schedule Online

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We serviced a

MAYTAG WASHER

Model MAT20PDAWW0

Near Omaha, NE 68131

Cole

Job Details: 06/20/2025

Return with parts.

We serviced a

MAYTAG WASHER

Model MAT20PDAWW0

Near Omaha, NE 68131

Cole

Job Details: 06/20/2025

"Return with parts. Will need new lid lock; ordrng 1 WPW104822836 (Lid lock), dspstn on spec-tagged invntry: 1 WPW10240513 STRIKE"

We serviced a

WHIRLPOOL RANGE GAS

Model SCS3017RB01

Near Papillion, NE 68046

Cole

Job Details: 06/20/2025

Return with parts. Installed new valve.

We serviced a

SAMSUNG REFRIG SAM-IM

Model RS27T5200SG/AA

Near La Vista, NE 68128

Koby

Job Details: 06/20/2025

Customer states that unit is not dispensing ice. Inspected unit and found that auger motor connector was not plugged in. Connected auger motor to wire harness and tested auger. Unit now functions properly. Job complete.

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Omaha, NE 68104

Lucas

Job Details: 06/20/2025

Customer states unit not working. Out of balance error present. Suspension very bouncy. Unit will need suspension installed.

We serviced a

LG REFRIGERATOR

Model LRDCS2603S.ASTCNA0

Near Council Bluffs, IA 51503

Mark F

Job Details: 06/20/2025

"Customer states unit stopped cooling. 75 both compartments. 3 led flashing on PCB. Locked compressor. Removed old. Installed new compressor and drier. Pressured to 100psi. Pressures held, no bubbles on welds. Vacuumed to 800 microns. Charged with 2.01oz of r600."

We serviced a

LG WASHER

Model WM3570HVA

Near West Des Moines, IA 50265

Job Details: 06/20/2025

Repaired drain hose. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/25

Near Lincoln, NE 68512

Ali

Job Details: 06/20/2025

During inspection there was a loose harness at the main pcb. Fixed the harness and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near Omaha, NE 68114

Kelvin

Job Details: 06/20/2025

"Return to parts. removed original ice maker, installed new. Verified with customer that unit is operating properly. job complete."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Lincoln, NE 68528

Ali

Job Details: 06/20/2025

During inspection the timer knob was cracked. Ran a cycle and unit did heat up. Unit will need a new timer knob.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG RANGE ELEC

Model LREL6323SS

Near Plattsmouth, NE 68048

Jacob

Job Details: 06/20/2025

Customer states unit is not heating properly. Installed new bake element.

We serviced a

MAYTAG RANGE GAS

Model MGR6775BDQ

Near Omaha, NE 68157

Kelvin

Job Details: 06/20/2025

"Returned with parts. Removed original igniter, installed new. Verified with customer unit is operating properly. Job complete."

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML75011HV/2

Near Omaha, NE 68132

Austin

Job Details: 06/20/2025

Customer states door is not closing. Unit will need a latch assembly.

We serviced a

LG REFRIGERATOR

Model LFX25978SW

Near Omaha, NE 68105

Lucas

Job Details: 06/20/2025

Customer states fridge is leaking water in bottom of freezer and leaking onto floor. Disassembled freezer evap cover and found frozen drain. Unit will need drain cleaned out.

We serviced a

GE REFRIGERATOR

Model GTS16DTHMRWW

Near Omaha, NE 68131

Travis

Job Details: 06/20/2025

"Customer states unit will thaw and freeze. Also ,are noise. Found evap motor shaft is broken and will need me motor. ; schdld next appmnt for 6/20 FRI 8-12"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Lincoln, NE 68521

Derek F

Job Details: 06/20/2025

Upon inspection the refrigerators ice maker had the bail arm fall off. I checked the ice maker and found nothing broken. I reinstalled the bail arm and the ice maker cycled/filled. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

MAYTAG DRYER

Model MGD5600TQ0

Near Omaha, NE 68118

Shannon

Job Details: 06/20/2025

Igniter failed replace test ok

We serviced a

KENMORE REFRIGERATOR

Model 106.9750613

Near Omaha, NE 68134

Kelvin

Job Details: 06/20/2025

"Returned with parts. Removed original fan, installed new. Verified with cusomter unit is operating properly. Job complete."

We serviced a

GE OVENS ELECTRIC

Model n/a

Near Omaha, NE 68182

Kelvin

Job Details: 06/20/2025

"Customer states that unit is not heating properly. Inspected unit, could not confirm any burner on top or bake/broil functions are not working. Unit got to 350, 400 and held temp. Chef there for event did not know of any issues, morning person called it in with no definite info. night chef will be using unit and will confirm details if there are any issues job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW00

Near Omaha, NE 68111

Mike F

Job Details: 06/20/2025

"Customer states weak cooling. Unit has defrost issue. Put unit into diagnostic, heater not getting power. Unit will need new control and evap thermistor. Quoted for repair. Customer declined. Service call collected ."

We serviced a

GE REFRIGERATOR

Model PWE23KSDESS

Near Norwalk, IA 50211

Mike

Job Details: 06/20/2025

3 in freezer 60+ in fridge. Error for fridge fan. Checked power to fan and have 12vdc. Unit will need new fan to repair. ; dspstn on spec-tagged invntry: 1 WR60X35205 MTR

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Omaha, NE 68107

Mark F

Job Details: 06/20/2025

"Customer states unit gives a clicking noise then wont start cycle. Verified noise, entered diagnostics. Noise comes from shifter motor. Can spin tub freely by hand. Needs new shifter."

We serviced a

LG OVENS ELECTRIC

Model LSDL6336F

Near Lincoln, NE 68516

Ali

Job Details: 06/20/2025

During inspection the oven door was lock. Disassembled the unit and was able to get to the door lock assembly. Bypassed the switch and was able to unlock the door. Installed a new door switch assembly and retimed the door lock cam. Reassembled the unit and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG DRYER

Model DLEX4500B

Near Council Bluffs, IA 51503

Mark F

Job Details: 06/20/2025

Customer states unit constantly runs. Found bad relay on board.

We serviced a

GE REFRIGERATOR

Model GSHS3KGZBCSS

Near Papillion, NE 68046

Kelvin

Job Details: 06/20/2025

Customer states that units temperature is fluctuating. Inspected unit and found that actual temp and set temp are correct and that when hitting the buttons he was getting confused. Inform them on proper care and use of machine and how to adjust temperatures job complete.

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Omaha, NE 68116

Shannon

Job Details: 06/20/2025

Arrived at unit spoke to customer says will shut off early but can immediately restart started dryer when running display flashed check vent and has red light went out side no air flow to exhaust vent cleared lint build up with. Vent cleaning tools went back inside ran unit check vent light is gone ran thru diag test procedure all passed cleaned sensor bars also for better drying customer can use timed drying on left side of timer knob stack unit in closet; dspstn on spec-tagged invntry: 1 279787 MOTOR-DRVE

We serviced a

AMANA REFRIGERATOR

Model ABB1921DEW

Near Omaha, NE 68105

Cole

Job Details: 06/20/2025

Customer states unit not making nice. Installed new icemaker.

We serviced a

ILVE (H) RANGE PRO (H)

Model UP36FNMPBKG

Near Omaha, NE 68106

Jacob

Job Details: 06/20/2025

Customer states the temps true is off and not cooking properly. Installed new thermostats.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS3

Near Omaha, NE 68132

Mark F

Job Details: 06/20/2025

"Customer states unit doesnt wash dishes. Set on normal wash. Water filled to appropriate level. Once in wash cycle, could hear motor humming. Motor is locked."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DKXSN01

Near Omaha, NE 68132

Mark F

Job Details: 06/20/2025

"Customer states fridge doesnt cool, freezer ok. Temps at arrival, 10frz, 65 ff. Noticed fridge door cracked open 1. Pushed door closed. Door would seal then eventually prop back open. Gasket has significant cuts and rust. Would need new gasket."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Lincoln, NE 68512

Derek F

Job Details: 06/20/2025

Upon inspection the refrigerator wasnt producing ice. The dispenser paddle was also broken from the housing. The ice maker completed a test harvest and did fill. The temperature in the ice room was 28?F and the ice box fan was weak. A new dispenser paddle and ice box fan would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

FISHER PAYKEL(H) DISHWASHER

Model DD24SCTW7

Near Omaha, NE 68132

Mike F

Job Details: 06/20/2025

"Customer states dishwasher filter gaskets are coming off. Confirmed gaskets are deteriorating from filter grate. Started unit, unit fills, and washes. Drain works. Unit has correct high loop. Ran sink water same time as draining unit, sink and unit did not back up. Unit is operating as it should. Recommend replacing filter. Quoted to replace. ; ordrng 1 524888 (Filter) and 1 524763P (Tub)"

We serviced a

THERMADOR (H) FREEZER

Model T36IF905SP/29

Near Omaha, NE 68136

Koby

Job Details: 06/20/2025

"Customer states that unit is not making ice and there is ice on the bottom of the freezer. Replaced the icemaker and defrosted the fill tube. Ran test cycle, unit functions properly. Job complete."

We serviced a

KENMORE RANGE GAS

Model 790.78053410

Near Johnston, IA 50131

Anthony

Job Details: 06/20/2025

"Customer stated that front right burner is having issues igniting. Attempted to clear electrode and burner service. Recommend replacing, unable to locate part needed due to discontinued and no longer available."

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD660EFP/28

Near Omaha, NE 68132

Mike F

Job Details: 06/20/2025

"Customer states 9210 error code. Put unit into diagnostic, no stored error codes. Ran unit through diagnostic cycle, unit finished diagnostic cycle and no error codes given. Unit is operating as it should. If issue repeats recommend replacing main control."

We serviced a

LG WASHER

Model WM6998HBA

Near Urbandale, IA 50323

Brian

Job Details: 06/20/2025

Return with parts. Did a system tear down and removed the tub and basket assembly. Reassembled the unit and tested for functionality. Water was leaking out of a crack in the new tub. Part was damaged during shipping and needs to be replaced. Follow up required. ; ordrng 1 AJQ74873963 (Tub and basket assembly.)

We serviced a

SAMSUNG REFRIGERATOR

Model RF32CG5400SRAA

Near Olathe, KS 66061

Chance

Job Details: 06/20/2025

Customer states unit is not cooling properly. Confirmed leaking lock ring in back of unit. Cut lock ring out and replace filter dryer. Charged unit with nitrogen and leak checked. No leaks found. Purged system with nitrogen. Vacuumed unit down and charged with refrigerant. Pressures were perfect. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4021SRAA

Near Windsor Heights, IA 50324

Brian

Job Details: 06/20/2025

Customer states unit is leaking. Found the lower door seal warped. Replaced inner door panel with the door seal attached. Tested unit for functionality. Unit operates as designed. No leaked detected. Job complete.

We serviced a

HOSHIZAKI ICEMAKERS U/C(H)

Model AM-50BAJ

Near Kennard, NE 68034

Travis

Job Details: 06/20/2025

Customer states unit is leaking. Found water supply leaking at connection. Baseboard is swollen. Tightened and verified no more leaking.

We serviced a

GE DISHWASHER

Model Pdt715syn4fs

Near Omaha, NE 68116

Shannon

Job Details: 06/20/2025

Inspect unit nufi will no connect ran unit not draining well and wash pump is louder than usual remove divertor is not spinning has magnetic build up Would recommend wash drain pump assy for repair

We serviced a

LG OVENS ELECTRIC

Model LDE4413ST

Near Omaha, NE 68134

Travis

Job Details: 06/20/2025

Installed indicator light lens covers. Amd air filter cover for fridge.

We serviced a

WOLF (H) RANGE PRO (H)

Model DF48850/S/P

Near West Des Moines, IA 50266

Job Details: 06/20/2025

Reset system from high voltage input.

We serviced a

LG DISHWASHER

Model LDFC2423V.APZEEUS

Near Eagle, NE 68347

Derek F

Job Details: 06/20/2025

Upon inspection the dishwasher had leaked during a cycle. I found a straw blocking the middle spray arm that caused excess water to spray the door. I then ran a test cycle for 15 minutes and did not have a leak. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

GE REFRIGERATOR

Model GFS25GMHECES

Near Bennington, NE 68007

Shannon

Job Details: 06/20/2025

Ice maker failed gave est ok to repair customer ok install new 24 hours for ice

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Olathe, KS 66062

Eric

Job Details: 06/20/2025

Replaced wore harness tested unit no leaks found ran Hass oqc unit gets pc error tested motion assembly vane moves back and forth but doesn't stop when it reached the back needs new motion assembly. Does not have part rescheduled ; dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE

We serviced a

LG DRYER

Model DLEX7480LE.APBEEUS

Near Lincoln, NE 68516

Bryce

Job Details: 06/20/2025

Customer states still hearing knocking sound upon inspection unit seems to have the noise coming from the base went ahead and taped around exhaust as well as lifted the leveling legs the was shaking unit and could not hear noise anymore job complete; dspstn on spec-tagged invntry: 1 4581EL2002L ROLLER 4_PK

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Council Bluffs, IA 51501

Mark F

Job Details: 06/20/2025

Customer states unit doesnt produce ice or dispenses. 39c error. Significant frost built up inside. Steamed out all ice. Found Auger motor seized as well. Removed all components and dried compartment. Installed new parts. Ran test. Made full harvest. No excessive water splatter on fill. Please allow 24 hours for unit to produce ice.; dspstn on spec-tagged invntry: 1 DA97-15217D ICEMKR

We serviced a

LG REFRIGERATOR

Model LFXC24726S

Near Omaha, NE 68127

Kelvin

Job Details: 06/20/2025

Customer state's water is dripping out of ice maker area in fresh food section. Inspected unit confirmed issue found icemaker is leaking and will require replacement. repair approved will return to parts when they arrive. ; ordrng 1 AEQ73130004 (Icemaker)

We serviced a

SUB ZERO (H) REFRIGERATOR

Model CL3650F/O/L

Near Denton, NE 68339

Ali

Job Details: 06/20/2025

During inspection the door hardware was loose. Adjusted the door and tightened all of the hardware. Unit has a proper seal.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE DRYER

Model GTDP280ED0WW

Near Omaha, NE 68136

Koby

Job Details: 06/20/2025

Return with parts. Replaced timer and timer knob and ran test cycle. Unit functions properly. Job complete.

We serviced a

KITCHENAID OVENS ELECTRIC

Model KOCE500EBS

Near Stilwell, KS 66085

Chance

Job Details: 06/20/2025

Customer states unit is not preheating properly. Inspected unit and found only bake element was coming on and unit was not cycling power to the broil element. Unit will need new relay board. Follow up scheduled for Wednesday 8-10am. ; ordrng 1 W11179310 (Relay board (KC))

We serviced a

SPLENDIDE WASHER

Model ARWXF129W

Near Papillion, NE 68046

Kelvin

Job Details: 06/20/2025

"Return with parts, removed original hot water valve, installed new. verified no leaks at present. Job complete."

We serviced a

GE PROFILE DISHWASHER

Model PDP715SYN3FS

Near Bellevue, NE 68147

Cole

Job Details: 06/20/2025

Return with parts. Installed new TCO harness.

We serviced a

BERTAZZONI (H) OVENS ELECTRIC

Model MAST365DFMNEE

Near Norwalk, IA 50211

Mike

Job Details: 06/20/2025

None of the elemnts in the oven are heating. Tested unit and found the fan sail switch has failed. This is a safety and will shut the oven down as it thinks the fan is not working. Will need new sail switch to repair. ; ordrng 1 604101 (Sail switch)

We serviced a

GE DRYER

Model DHDVH52EF0WW

Near West Des Moines, IA 50266

Anthony

Job Details: 06/20/2025

"Customer stated that unit appears to no longer have power when trying operate. Found unit will need new main relay control board.; dspstn on spec-tagged invntry: 1 WE4M137 T-STAT,SAFETY"

We serviced a

SAMSUNG RANGE ELEC

Model NE63A6711SS/AA

Near Des Moines, IA 50315

Brian

Job Details: 06/20/2025

Return with parts. Replaced infinity switches and tested for functionality. Unit operates as designed. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Lincoln, NE 68516

Derek F

Job Details: 06/20/2025

I arrived today with the part to complete the repair. I first removed the old ice maker. I then connected the new ice maker and it filled. I also cycled the ice maker to confirm proper function. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600QLAA

Near Prairie Village, KS 66207

Chance

Job Details: 06/20/2025

Customer states unit is not cooling properly in freezer. Inspected unit and found all fans and compressor running properly. Unit has a leak in sealed system that will need repaired. Follow up tbd by office based on part arrival. ; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL

We serviced a

GE DRYER

Model GTX22EASK1WW

Near Adel, IA 50003

Brian

Job Details: 06/20/2025

Customer states the dryer vent started to unravel. Removed damaged section and reattached the dryer vent. Tested for functionality. Dryer operates as designed. Job complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RS28A500ASR/AA

Near Lincoln, NE 68522

Derek F

Job Details: 06/20/2025

Upon inspection the right door and a shelf were damaged. I replaced the door and transferred the door gasket. I then replaced the glass shelf. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

THOR BEV CENTER (H)

Model TBC2401DI

Near Valley, NE 68064

Travis

Job Details: 06/20/2025

Customer states u it never cooled from the start. I plugged unit in. Compressor and fans started. After 10 minutes no heat on discharge or cooling on evaporator. Unit has a sealed system failure. Called Thor and had to leave a message for parts. ; O-emld tckt

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Lincoln, NE 68520

Ali

Job Details: 06/20/2025

Dissembled the unit and replaced the inverter board assembly. Reassembled the unit and ran a wash cycle for awhile. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4314AS

Near Omaha, NE 68131

Cole

Job Details: 06/20/2025

Return with parts. Installed new water valve.

We serviced a

WOLF (H) RANGE GAS

Model DF48650G/S/P

Near Omaha, NE 68154

Travis

Job Details: 06/20/2025

Customer had a power outage. When that happens gotta go through initial setup again for ovens to function.

We serviced a

GE CAFE DISHWASHER

Model CDT835SSJ2SS

Near Chicago Precinct, NE 68022

Travis

Job Details: 06/20/2025

Customer states unit is not washing well. Found diverter is not changing position. Also led screen is out. Would need diverter and ui. No repair at this time.

We serviced a

MAYTAG WASHER

Model MVWC7ESWW

Near Omaha, NE 68154

Shannon

Job Details: 06/20/2025

Inspect unit agitation dogs worn gave est to get going customer ok disassemble unit replace worn parts test ok

We serviced a

FRIGIDAIRE RANGE GAS

Model FGGC3045KSB

Near Riverside, MO 64150

Eric

Job Details: 06/20/2025

Replaced wire harness tested burners are now trying to ignite all burners works except top right will fire immediately 25% of the time cleaned orifice and top gas cover still can't get it to light consistently. ; saved tckt

We serviced a

GE REFRIGERATOR

Model GFE28GSKISS

Near Omaha, NE 68144

Derek

Job Details: 06/20/2025

"Customer says that the fridge is not cooling properly. Tech inspected and connected newfi diagnostic tool. Fridge fan shows as faulty and is unable to spin. Tech provided a quote for updated 7 blade fan and the software update. Customer approved. Tech installed new fan, zip tied the defrost thermistor in place, and verified that the software update was successful. Reassembled and monitored for 10 additional minutes. Temperature has dropped from 65.9 degrees to 58. Coil temperature has dropped from roughly 40 down to 26. Cooling has resumed and airflow is proper. Job is complete. ; used 1 WR60X35205 (MTR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Waukee, IA 50263

Job Details: 06/20/2025

Replaced light module.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Lincoln, NE 68506

Bryce

Job Details: 06/20/2025

Customer had leak upon inspection noticed water was coming from dispenser was a couple drips where the dispenser meets front panel went ahead and put a little silicone on to prevent dripping from dispenser job complete

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Lincoln, NE 68506

Bryce

Job Details: 06/20/2025

Customer states upon inspection verified complaint note could not get the unit to leak after running the unit for about 35 minutes. Check every area coming from the door from the load and go dispenser down below as well as the dispenser from the top. Cannot get the unit to leak no defects found at the time job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY010

Near Ankeny, IA 50023

Anthony

Job Details: 06/20/2025

Customer stated that unit is having issues with cooling. Found unit will need sealed system rebuild to resolve issues.; dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC *NO CORE*

We serviced a

SAMSUNG WASHER

Model WA46CG3505AVA4

Near Council Bluffs, IA 51501

Mark F

Job Details: 06/20/2025

"Customer states unit gives error to phone to check drain system but unit is fine. Plugged into hass. No errors. Hose is 5-7 in standpipe. Ran oqc, ran individual parts. No defects. Called Samsung tech line. Was informed to have customer call smart things app tech support."

We serviced a

SUB ZERO (H) REFRIG BLD IN(H)

Model PRO3650GRH

Near Chicago Precinct, NE 68022

Mike F

Job Details: 06/20/2025

"Return with parts. Installed new ice maker, cycled ice maker, ice maker cycled and called for water. Cycled ice maker second time, ice maker failed to cycle. Found molex connection loose. Fixed loose connections, cycled ice maker, ice maker failed to cycle. Tried again, ice maker cycled. Reordering ice maker, and ordering control. ; ordrng 1 7042841 (Control) and 1 7042058 (Ice maker)"

We serviced a

KENMORE REFRIGERATOR

Model 795.72053.112

Near Lincoln, NE 68528

Ali

Job Details: 06/20/2025

"During inspection compressor did fire up. Checked amp draw and unit has an efficient compressor. Unit will need a new seal system. Due to the age and cost, customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lincoln, NE 68504

Ali

Job Details: 06/20/2025

During inspection the unit was leaning heavily towards the RH side. Leveled the unit and ran a rinse and spin cycle. I did noticed the unit had a slow drain. There was 3 90deg elbows attached to the drain line. Recommend changing the house standpipe to a smother transition. Finally calibrated the unit. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Omaha, NE 68104

Lucas

Job Details: 06/20/2025

Customer states unit is showing 4c error. Inlet valve is slow. Unit will need new inlet valve installed.

We serviced a

SAMSUNG WASHER

Model DF10A9500CG/A1

Near Omaha, NE 68144

Koby

Job Details: 06/20/2025

"Customer states unit is getting a 5C1 during descale. Tested all sensors and pumps, they are all within spec and functional. Issue is with control board. Documented with technical support due to repeated issues. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Omaha, NE 68130

Derek

Job Details: 06/20/2025

"Customer says that she had duct medic out to clean her venting, yesterday, and tried to use the dryer. The dryer ran for a few minutes and then shut off. Tech inspected and found that the dryer timed down the cycle and shut off. Tech disassembled the dryer to check if the moisture bars are unplugged. With dryer apart, tech found all connections to be proper. Tested sensor bars and continuity is measured throughout harness and capacitors. 17vdc is supplied by the pcb. Tech checked for error codes and none exist for moisture sensing issues or operational concerns. Tech placed a wet paper towel over the moisture bars and ran the dryer. Dryer detects the moisture and runs fine for 15 minutes before the tech cancels the cycle. Tech removed the wet paper towel and the dryer properly times out after 3-5 minutes of run time. Tech finds no issues or defects at this time and could not definitively replicate the issue today. Job is complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS69EJPB2

Near Chicago Precinct, NE 68022

Mike F

Job Details: 06/20/2025

"Customer states fridge will not turn on after power outage. Unit was slightly pulled out and unplugged. Plugged unit in, buttons unresponsive. Unit turned on 15 seconds later and started to cool. All fans and compressor are running. Recommend replacing control if issues return. Quoted for repair."

We serviced a

KITCHENAID REFRIGERATOR

Model OOPS

Near Johnston, IA 50131

Mike

Job Details: 06/20/2025

Customer hearing a noise. Tested unit and it is the damper opening and closing.

We serviced a

MIELE (H) COFFEE MAKER (H)

Model CVA6805EDST

Near Johnston, IA 50131

Mike

Job Details: 06/20/2025

Coffee ground chute was plugged up. Showed customer how to clean it out and showed them how to run the various cleaning cycles on the unit.

We serviced a

LG W/D COMBO (H)

Model WKE100HWA.ABWEEUS

Near Lincoln, NE 68504

Bryce

Job Details: 06/20/2025

"Customer states unit is giving them error codes for the pressure sensor upon inspection verified complaint went ahead and pulled unit out upon trying to check the pressure hose to make sure the pressure hose is clear pulling down on the pressure hose. The harness for the pressure switch came down as well couldve been not plugged in all the way, giving me issues went ahead and plugged harness back in blew throughpressure hose pressure hose put unit back together tested unit by running four cycles no error codes when filling job complete."

We serviced a

LG DISHWASHER

Model LDP6810SS.ASSESNA

Near Cedar Creek, NE 68016

Cole

Job Details: 06/20/2025

Customer states unit was wobbly. Re-mounted unit.

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21DG6300SRAA

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/20/2025

Disassembled control panel installed new board. Tested and unit is now operating properly.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Arlington, NE 68002

Shannon

Job Details: 06/20/2025

Inspect unit cloths guard not on correct position customer has some type of extended warranty

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Lincoln, NE 68510

Derek F

Job Details: 06/20/2025

Upon inspection the dishwasher had leaked again from the front left corner. I adjust the front left left so it was level with the right. I then ran a cycle for 40 minutes with the dishes in it. The unit didnt leak while in the home. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Omaha, NE 68110

Mark F

Job Details: 06/20/2025

Returned with parts. Installed new motor and clutch. Tested. Unit operating properly.

We serviced a

GE PROFILE DISHWASHER

Model PDWT480P00SS

Near Omaha, NE 68022

Mike F

Job Details: 06/20/2025

"Customer states dishwasher was running all night. Closed door drain pump turned on. Removed inner door and checked control, noticed damage to control. Checked drain pump, drain pump is grounded. Drain pump is no longer available. Service call collected."

We serviced a

KENMORE WASHER

Model RUBBED OFF

Near Kansas City, MO 64113

Chance

Job Details: 06/20/2025

Customer wanted unit balanced. Balanced unit for customer. Unit is good to go.

We serviced a

VIKING (H) REFRIGERATOR

Model VCSB5483SS12

Near Kansas City, MO 64113

Chance

Job Details: 06/20/2025

Customer states unit opens too much. Confirmed complaint and found door stopper was broken allowing door to continue opening past where it should. Unit will need new door stopper. Follow up tbd by office based on part availability part showed out of stock. ; ordrng 1 057731-000 (Ice maker (KC)) and 1 044372-000 (Door stop (KC))

We serviced a

SAMSUNG DRYER

Model DVE54R7600C/A3

Near Overland Park, KS 66210

Eric

Job Details: 06/20/2025

Customer states unit makes wierd noise amd started smoking found motor locked up getting voltage but won't spin starts smoking immediately samsung techline recommended motor to be replaced

We serviced a

JENNAIR (H) RANGE ELEC

Model JDR8895AAS

Near Omaha, NE 68106

Travis

Job Details: 06/20/2025

Upper oven broil and lower oven bake elements have failed. Will order. ; ordrng 1 WP7406P428-60 (Bake) and 1 W10201551 (Broil)

We serviced a

KENMORE REFRIGERATOR

Model "596,7283220"

Near Omaha, NE 68106

Travis

Job Details: 06/20/2025

"Unit has failed defrost thermostat. Cleared ice and installed new. Unit is now operating properly. ; used 1 WR50X50 (THERMOSTAT,DEFROST) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Omaha, NE 68114

Shannon

Job Details: 06/20/2025

Reordering part doing Monday ; schdld next appmnt for 6/30 MON 3-6

We serviced a

MAYTAG DRYER

Model DE312.02

Near Papillion, NE 68133

Jacob

Job Details: 06/20/2025

"Customer states timer is not advancing. Will need to order parts. ; ordrng 1 WPY304475 (Lower themostat), dspstn on spec-tagged invntry: 1 WP694674 THERM-ADJSTBL"

We serviced a

ZEPHYR WINE COOLER (H)

Model PRW24F01BG

Near Des Moines, IA 50312

Mike

Job Details: 06/20/2025

"Replaced compressor, evaporator and filter drier."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Council Bluffs, IA 51503

Lucas

Job Details: 06/20/2025

"Customer states dryer is making a noise intermittently. Disassembled unit and tested rollers/pulley. All test good. Felt seals are in good condition. Reassembled unit and tested. Unit is operating properly. Customer had unit disassembled a year ago, likely wasnt reassembled properly. No repair suggested"

We serviced a

MAYTAG WASHER

Model MVWX600XW1

Near Omaha, NE 68135

Derek

Job Details: 06/20/2025

"Customer states that the washer has a slow drip occurring. Says that when the washer is not in use, a drip continues to occur from the dispenser that lands into the wash tub. Water has not accumulated inside the tub to the customers knowledge, indicating that the leak/drip is relatively small. Tech inspected and did not see any dripping after 6 minutes. Removed the dispenser drawer and activated the valves via diagnostics. Solenoids are opening and closing on command, however, tech can see a definitive difference between the flow rates of the hot/cold systems. Hot is filling at half of the rate of the cold. Shut valves off and monitored. Hot solenoid is the culprit. Valve fills slowly and weeps afterwards. Tech exited test modes and ran a drain and spin cycle to remove residual standing water. Bearing noise is now present that was not previously present with water in the tub. Tech explained findings to the customer and customer will replace the washer. Job is complete."

We serviced a

BOSCH DISHWASHER

Model SHP78CM6N/22

Near West Des Moines, IA 50265

Anthony

Job Details: 06/20/2025

Customer stated that unit has issues with unit displaying error code. Will need to return with parts to service issues.; ordrng 1 00751950 (Water Switch) and 1 12041463 (Sump)