We serviced a
AMANA DRYER
Model NDE6800AYW
Near Lincoln, NE 68516
Derek F
Job Details:
11/20/2024
I arrived today with the part to complete the repair. I first disconnected power and gained access to the belt. I then installed the new belt and ensured it spins with the drum. I then reassembled the dryer and ran a test cycle. The dryer is tumbling and operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
DACOR (H) RANGE GAS
Model DTG36M955FS/DA
Near West Des Moines, IA 50265
Anthony
Job Details:
11/20/2024
Customer stated most burners are no longer igniting. Made adjustments to electrodes and verified burners are all working.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Omaha, NE 68116
Shannon
Job Details:
11/20/2024
Need correct timer tech ordered ; ordrd 1 D517562 (Timer)
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68106
Lucas
Job Details:
11/20/2024
Pulled unit away from the wall to reach inlet valve in back. Installed new inlet valve and tested. Unit is now filling properly and advancing through cycle.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ02
Near Overland Park, KS 66212
Eric
Job Details:
11/20/2024
Customer states unit leaks after nfm took valve apart everytime unit fills ice maker leaks out of fill tube to ice maker quoted repair customer accept picked part up and installed tested no leak found; pckd up 1 Wp2315576 (Valve)
We serviced a
THERMADOR (H) COOKTOP GAS
Model SGCS365RS
Near Leawood, KS 66206
Chance
Job Details:
11/20/2024
Customer states unit is not lighting on two of the burners. Inspected unit and confirmed spark ignitors working properly but no gas getting to those two burners. All other burners work fine. Unit will need new valves. Valves are discontinued and cannot be sourced. Job complete.
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21M706BAS/AA
Near Roca, NE 68430
Ali
Job Details:
11/20/2024
During inspection unit would not start a cycle. Upon further inspection I noticed the lower door switch was damaged. Unit will need a new latch assembly. Installed the new assembly and ran a cycle. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DTI9
Near Omaha, NE 68114
Lucas
Job Details:
11/20/2024
"Customer states unit stopped cycle after 5-10 min. Checked errors, unit has error present for a flood. Pulled bottom drawer out to check for water. Bottom of unit is dry. Cleared code and ran cycle on both drawers. Pulled bottom drawer out to look for water in base. No water in base, but lid to drawer drips a lot down into base if you open drawer during cycle. Asked customer if they regular open drawer during cycle, they said they did just before error occurred. Leak sensor is being tripped by water dripping from drawer lid. Informed customer that unit is operating properly and to avoid opening lid during cycle."
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Omaha, NE 68124
Jacob
Job Details:
11/20/2024
Customer states unit is leaking and not washing. Unit will need a new wash motor and ui control.
We serviced a
BOSCH WASHER
Model WFMC
Near Overland Park, KS 66221
Eric
Job Details:
11/20/2024
Customer states unit makes loud noise while spinning found inner tub loose like a tooth and outer rub damaged from it moving and spinning parts are no longer available to repair this for this unit
We serviced a
MAYTAG DRYER
Model MED8200FC0
Near Lincoln, NE 68520
Kannon
Job Details:
11/20/2024
Returned with parts. Installed new heater and dryer repair kit. Tested unit on all heat settings. Unit is working great after repairs. Collected the remaining of estimate. Job complete.
We serviced a
GE FREEZER
Model GFE24JMKJFES
Near Omaha, NE 68122
Mark F
Job Details:
11/20/2024
"Customer states freezer intermittently cools. Temps at arrival. -8 and 38. All lights, fans, compressor running. Removed frz evap cover to an even frost pattern. Plugged in newfi. No active errors. Ran cooling test. Compressor would no turn on for low running. Suspect winding in compressor to have failed. Customer will contact GE for system coverage."
We serviced a
JENNAIR (H) REFRIGERATOR
Model JFI2089AES
Near Indianola, IA 50125
Rory
Job Details:
11/20/2024
Replaced compressor start device ; used 1 8201786 ( START-DEV) from stock
We serviced a
LG DRYER
Model DLEX7800WE
Near Omaha, NE 68164
Kelvin
Job Details:
11/20/2024
Customer states they would like a vent cleaning completed. Repair approved. Used vent cleaning kit. Verified with customer that unit is operating properly. Job complete.; used 1 Vent cleaning (Vent cleaning) from stock
We serviced a
FRIGIDAIRE RANGE GAS
Model FGGF3059TFB
Near La Vista, NE 68128
Kyle
Job Details:
11/20/2024
Customer states right front burner will not ignite after spilling liquid on stove. Inspected unit all burners are working properly burner and electrode were most likely wet and have dried out. Unit is working properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Omaha, NE 68116
Travis
Job Details:
11/20/2024
"Customer states unit will give po code. Deli display not functioning. Neither is freezer fan. Tried to run loads in diagnostics to see which causes po. None did. Po happens about 10 minutes into running. Suspect fan, board or deli ui is causing issue. Would recommend replacing all. No repair at this time."
We serviced a
GE DRYER
Model GFD65ESSN1WW
Near Des Moines, IA 50312
Mike
Job Details:
11/20/2024
Unit making a rattle vibration noise. Also door is hard to close unless you slam it or lift up on the door. Ran unit and it doesnt seem to be making the noise currently. Disassembled unit and inspected everything and all rollers and idler seeming rear shape. The blower wheel had minor lint build up and I cleaned it out. The door is sagging slightly due to there not being much rigidity to the door panel where the door attaches. I previously installed a door hinge brace kit. I reassembled unit and ran it while working on another appliance and checked on it periodically to see if it was noisy. Dryer is running smoothly mans quietly. Made slight adjustments to door to help with closing. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Des Moines, IA 50320
Mike
Job Details:
11/20/2024
"Repaired leaking lokring fittings. ; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING 1 LOKPRESS ELECTRIC LOKPRESS TOOL , and 1 DA81-06006A UV DRIER - STEP VALVE"
We serviced a
HOTPOINT REFRIGERATOR
Model CSX24DMA
Near Blair, NE 68008
Shannon
Job Details:
11/20/2024
42 degrees in freezer pulled back wall has un even frost pattern has sealed system issue evap which is low side assy on this model and compresser for repair wr85x201 and wr87x10082 nla currently
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Lincoln, NE 68523
Bryce
Job Details:
11/20/2024
Customer 18 is not heating upon inspection verified complaint noticed the heater was not heating went ahead and pulled apart. Dryer took a look at the high limit thermostat high limit. It was blown so went ahead and replaced the blown high limit with the new heater assembly job is now complete.
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6511SS/AA
Near Urbandale, IA 50322
Anthony
Job Details:
11/20/2024
Customer stated it appears unit is taking longer than normal to preheat. Relays on board were intermittently working. Replaced main control board. Job complete.
We serviced a
LG REFRIGERATOR
Model LRMDC2306S.ASTCNA0
Near Overland Park, KS 66221
Chance
Job Details:
11/20/2024
"Customer states unit is not cooling properly in the freezer. Inspected unit and found fresh food at 39 and freezer at 31. Unit is displaying FF EA which is an error code for the fans in evap cover. Put unit is test mode and confirmed middle evap fan just twitching and not spinning at all. Unit will need new evap cover with fan assembly. Follow up tbd by office based on part availability. ; ordrng 1 AEB76044901 (Fan assembly (KC)), dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 ADL76681401 EVAP"
We serviced a
SAMSUNG DISHWASHER
Model DW80B6060UG/AA
Near Urbandale, IA 50322
Rory
Job Details:
11/20/2024
Technician recommended replacement of wire harness ; ordrng 1 DD82-02271A (Wire harness service kit) and 1 DD92-00059M (Main pcb)
We serviced a
DANBY WINE COOLER (H)
Model n/a
Near Overland Park, KS 66221
Chance
Job Details:
11/20/2024
Customer states unit is not cooling. Inspected unit and found compressor and all fans running but theres no frost pattern at all and unit is 71 degrees. Unit will need sealed systems repair. Customer would like to think about repair. Job complete.
We serviced a
GE STACK W/D (H)
Model GUD27ESSM1WW
Near Kansas City, KS 66104
Austin R
Job Details:
11/20/2024
"Customer states that unit is not working on anything other than light regular, unit will need a motor and shifter assy ; ordrng 1 WH49X27319 (Motor assy(kc)) and 1 WH18X27186 (Shifter(kc))"
We serviced a
KENMORE WASHER
Model 110.20912990
Near Omaha, NE 68108
Jacob
Job Details:
11/20/2024
"Customer states unit shakes violently, unit is non repairable. Bent frame. ; dspstn on spec-tagged invntry: 1 285744 PAD-SUSPEN and 1 WPW10250667 SPRING"
We serviced a
VIKING (H) REFRIGERATOR
Model VCBB5363ERSS00
Near Des Moines, IA 50311
Mike
Job Details:
11/20/2024
"Installed new freezer drawer rails. Door is closing properly, and door switch is being tripped."
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA1
Near Council Bluffs, IA 51503
Kelvin
Job Details:
11/20/2024
Customer states unit is not cooling in ff section. Found return air duct for ff section is frozen. Used steamer to remove all ice builtup. Letting unit sit for 24 hours to thaw any residual ice builtup. Job complete.
We serviced a
KENMORE REFRIGERATOR
Model 106.55546401
Near Omaha, NE 68124
Jacob
Job Details:
11/19/2024
Customer states not cooling. Needs sealed system.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG
Near Logan, IA 51546
Lucas
Job Details:
11/19/2024
"Customer states refrigerator is not running anything. Confirmed 120v at outlet with meter. Tested for voltage at board, board is getting 120v but no lights or components are running. Unit will need a new main control board."
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DCHTX9N
Near Gretna, NE 68028
Derek
Job Details:
11/19/2024
"Customer states that the lower drawer is giving an A6 error code. Top works fine. Customer swapped spray arms between the zones and the lower still gave the A6 code. Tech arrived and A6 is flashing on the display. Error will not clear, so tech reset the breaker. Tech disassembled both zones and sees no obvious failures of the rotors or spray arms. Started both dishwashers and monitored a 15 minute rinse cycle for each zone. Both zones work properly. Technran a second test and lower drawer gives an A6 code. Tech noticed that the lower drawer was still filling with water for 3 minutes when the error occurred. Zone had previously filled in about 1 minute. Tech removed the doors and watched the detergent modules fill with water. Upper drawer fills properly but lower is noticeably slower. Tech squeezed the fill hose and suddenly the fill rate becomes proper. Tech continued to fill and drain the machine and believes, after lots of testing, that the valve is intermittently not opening fully. Tech is able to force the valve open when he squeezes the hose. Due to the unusual nature of the failure, customer wants rotor and spray arm replaced as well. Tech will order replacement parts and return for repair. Job is not complete. ; ordrng 1 518712P (Rotor) and 1 515617 (Spray) and 1 529730 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Omaha, NE 68106
Kelvin
Job Details:
11/19/2024
"Returned with parts. Removed original valve, installed new. Verified with customer that unit is operating properly. No leaks present. Job complete."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Luther, IA 50152
Anthony
Job Details:
11/19/2024
Customer stated that unit no longer is working properly. Found unit passing all tests as of now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFH
Near West Des Moines, IA 50266
Anthony
Job Details:
11/19/2024
Customer stated that unit is still having over cooling issues. Checked temperatures and found normal operational temperatures in fresh food compartment at all levels of unit.
We serviced a
FRIGIDAIRE STACK W/D (H)
Model FEX831FS2
Near Council Bluffs, IA 51503
Lucas
Job Details:
11/19/2024
Customer states dryer is not drying and is not ending cycle. Ran dryer and can hear noise near blower wheel. Disassembled dryer and found a broken blower wheel. Unit is tumbling and heating properly. Unit will need a blower wheel and a timer. ; ordrng 1 131476300 (Blower wheel) and 1 5303297177 (Timer)
We serviced a
FRIGIDAIRE COOKTOP ELEC
Model FGEF3032MFG
Near Bellevue, NE 68005
Kyle
Job Details:
11/19/2024
Customer states right front burner stays on high. Inspected unit found bad burner switch #316238201
We serviced a
LG DRYER
Model DLEX6500B.ABLEEUS
Near La Vista, NE 68128
Kelvin
Job Details:
11/19/2024
"Customer states unit has a line through tcd display. Inspected unit, found display is line throught it and will need replaced. Will return with parts when they arrive.; ordrng 1 Aez75994952 (Rotory knob assembly)"
We serviced a
GE MONOGRAM (H) REFRIGERATOR
Model ZISS48NCASS
Near Omaha, NE 68124
Derek
Job Details:
11/19/2024
"Customer states that temperatures have been off for the past 5 days. Machine stopped cooling last week and has since rebounded, but is still warm. Also had a lot of noise occurring in the freezer. Tech confirmed complaint. Freezer is 30 and fresh food is 55. Compressor and condenser fan are on and running. Condenser is partially restricted with lint accumulation. Tech opened freezer and held fan switch closed. Evaporator fan kicks on and runs with no unusual noises. Tech started defrost cycle by manually turning the timer and then verified that 3.3a is consumed by the defrost circuit. Tech quickly removed the lint from the condenser and allowed the machine to exit defrost on its own. 3.3a is consumed the entire length, indicating that the coil had frozen up, likely by a door being partially ajar. After 25 minutes have elapsed, the timer kicks out of defrost and the cooling system powers back on. Compressor consumes 1.1a and both fans are running. Tech explained findings to the customer and that if her issue is not addressed that a refrigeration issue may be present. Tech explained that the refrigeration parts are mostly discontinued which would result in the need to replace the fridge. Customer understands and hopes that cleaning the condenser and running an extra defrost will help. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model et21gKXHT01
Near Crescent, IA 51526
Lucas
Job Details:
11/19/2024
Customer states fridge is leaking water on the inside. Removed evap cover and found drain frozen. Kicked timed into defrost to verify heater works. Heater is operating properly and timer is functioning. Unit will need a heat probe kit installed. ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
GE DRYER
Model GTD33EASKWW
Near Lincoln, NE 68508
Kannon
Job Details:
11/19/2024
"Unit is not heating. During inspection found wire suppling power to heating element had burned off the contact. Replaced contact and wire, tested unit on all heat settings. Unit is working great after repairs. Job complete."
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6511SS/AA
Near Omaha, NE 68135
Koby
Job Details:
11/19/2024
"Customer states that unit continues to heat on low, burner gets too hot. Found that infinite switch contacts are welding themselves in use and getting stuck on. Recommend replacement of infinite switch. Ordering part and scheduled return. ; ordrng 1 DG44-01006C (INFINITE SWITCH, DUAL)"
We serviced a
SAMSUNG RANGE GAS
Model NX58N9420SG/AA
Near Omaha, NE 68116
Travis
Job Details:
11/19/2024
Bake igniter failed. Installed new. Unit is now operating properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VW
Near Bellevue, NE 68005
Kelvin
Job Details:
11/19/2024
"Customer states unit is not making ice, was before and not anymore. Inspected unit, has dumped one batch of ice in 2 days. Found ice in icemaker but no harvest. reset icemaker, light blinks but no harvest. Ran test cycle, dumps ice but no fill. forced fill test, fills. Unit will require new icemaker. Will return with parts when they arrive. ; ordrng 1 IM117000 (Icemaker)"
We serviced a
KENMORE DRYER
Model 79680512900
Near Omaha, NE 68132
Shannon
Job Details:
11/19/2024
Inspect unit bearing issue gave est to repair customer ok replace kit clean sensor on bulkhead and shorten vent test ok
We serviced a
VIKING (H) OVENS ELECTRIC
Model VDOF730SS
Near Ames, IA 50014
Rory
Job Details:
11/19/2024
On arrival found unit not receiving power from box ; ordrng 1 PJ010048 (BAKE ELEMENT)
We serviced a
KENMORE REFRIGERATOR
Model 363.9527810
Near Overland Park, KS 66210
Austin R
Job Details:
11/19/2024
Customer states that unit is leaking from freezing side found that unit will need defrost thermistor and drain cleaning. ; ordrng 1 WR50X0117 (Defrost thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB2
Near Ralston, NE 68127
Kelvin
Job Details:
11/19/2024
"Customer states unit is leaking, has leaked into basement ceiling. Inspected unit, found diverter valve on sump housing has constant leak during wash cycle. Unit will require new sump assembly. Customer declined repair. Job complete."
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Glenwood, IA 51534
Kyle
Job Details:
11/19/2024
Customer states unit is stopping in cycle. Inspected unit found is going out of balance will need to replace shock absorbers customer wants to replace unit. Job complete ; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634
We serviced a
GE REFRIGERATOR
Model GFE24JYKHFFS
Near Bennington, NE 68007
Shannon
Job Details:
11/19/2024
Unit has been in storage had a house fire has dents on left door now would need left door is stainless and oversized shipping wr78x39485; saved tckt
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DCTX9
Near Kansas City, MO 64113
Chance
Job Details:
11/19/2024
"Customer states unit is not running on bottom and has F52 error. Inspected unit and found actuators stuck in down position. Unjammed actuators and cleared error code. Tested unit, unit is functioning properly. Job complete."
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FGEW3065KFB
Near Yutan, NE 68073
Ali
Job Details:
11/19/2024
During inspection I gained access to the harness for the bake element. Tested the element and it had failed. Unit will need a new bake element assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US
Near Bonner Springs, KS 66012
Eric
Job Details:
11/19/2024
"Customer states unit starts with rumble and doesn't wash dishes well. Found vane not stopping when it hits the back of unitbsensor is bad, also water not pumping through unit well, very slow needs new vane assembly and motor quoted repair, customer declined at this time; dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM and 1 DD97-00501E VANE"
We serviced a
LG WASHER
Model WM2250CW
Near Omaha, NE 68106
Koby
Job Details:
11/19/2024
Customer states unit has burning smell. Found that lacquer on motor windings was heating up and smelled like chemicals while they were being over worked by too heavy of a load. Recommend replacement of motor stator if issue persists.
We serviced a
DACOR (H) REFRIGERATOR
Model DYF42SBIWR
Near Bucyrus, KS 66013
Chris
Job Details:
11/19/2024
Customer states unit is not cooling. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
SAMSUNG DRYER
Model DVE45R6300C/A3
Near Omaha, NE 68106
Kelvin
Job Details:
11/19/2024
"Customer states unit is showing hc error, overheats. Verified vent is clear. Test cycle on normal mode will not not shut off, senses it's dry. Unit will require new main board. Declined repair. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Omaha, NE 68152
Mike F
Job Details:
11/19/2024
"Customer states fridge is beeping, but is cooling ok. Found broken deli harness. Quoted for repair. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA97-13757A EVAP CVR"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Papillion, NE 68133
Derek
Job Details:
11/19/2024
"Customer states that the dishwasher is giving e25 code for failure to drain. Says the pump was recently replaced by our company. He also pointed out that his plumbing is leaking under the sink and wonders if its related to the dishwasher or not. Tech inspected and found no standing water and water is at the appropriate level in the sump. Started rinse cycle. Unit fills with water, circulates, and then drains without issue. Tech removed access panel in the sump and looked at the pump impeller. Pump is undamaged and no debris is present. Tech reassembled and ran an additional test. Still no issues are observed. Tech verified that e25 is a drainage error but service manual for product does not provide deeper information as to what the code criteria is. Tech finds no issues and has no suggestions at this time. Machine smells strongly of vinegar, suggesting that customers poured acid into the machine. Acid may have cleared whatever debris or blockage was creating the issue. Before leaving, tech found that the faucet is the source of the leak under the sink. Customer will address that issue separately. Job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Ames, IA 50014
Rory
Job Details:
11/19/2024
Technician recommended replacement of control board
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Shawnee, KS 66203
Austin R
Job Details:
11/19/2024
"Customer states that unit is leaking from front, replaced icecase route. Units good to go; dspstn on spec-tagged invntry: 1 DA97-13829C ICE CASE ROUTE"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Omaha, NE 68114
Mark F
Job Details:
11/19/2024
Customer requested vent/dryer cleaning. Main vent goes to roof. Customer will need building maintenance to clean vent line. Opened front access panels and cleaned out inside of dryer. Removed front bulkhead and clean blower wheel housing.
We serviced a
WOLF (H) RANGE ELEC
Model ci152ts/s
Near Omaha, NE 68114
Mark F
Job Details:
11/19/2024
Customer states bottom left induction will shut off periodically. Entered diagnostics. No errors. Cycled through components. No failed parts found. Used pan with water and tested cook top. Ran several different temperature settings. Unit was operating properly. Engaged all 4 cook tops. No power drop. Engaged both induction elements at boost setting. No power drop. Informed customer of findings. All off bottom is extremely close to lower induction element. Suspect heat from pan was causing cook top to shut off when in operation.
We serviced a
ASKO (H) DISHWASHER
Model D3251
Near Omaha, NE 68114
Mark F
Job Details:
11/19/2024
"Customer states unit will leave water in bottom of tub after delicate wash. Entered diagnostics. No errors. Turned unit on and ran rinse cycle. Unit filled, washed and drained properly. Set unit to delicate and let washer run while inspecting another appliance. Unit went through all functions properly. Entered engineering mode. Ran components individually. All components responded properly. No defects found at this time."
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6511SS/AA
Near Omaha, NE 68117
Kelvin
Job Details:
11/19/2024
"Customer states unit will not go to lower temp after being set to high. Inspected unit, can hear regulator click on but will not adjust to lower temp setting. Found regulator is not adjusting to proper temp and will require replacement. Set oven temp offset to -15 per request as -35 was to much. Will return with parts when they arrive. ; ordrng 1 Dg44-01006C (Right front burner regulator)"
We serviced a
LG WASHER
Model N/A
Near Des Moines, IA 50310
Anthony
Job Details:
11/19/2024
Customer stated that unit is having issues with door boot. Found bellow clamp came loose from bottom of outer tub. Customer will need bellow clamp reinstalled to outer tub to resolve leaks at door boot.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Lincoln, NE 68503
Bryce
Job Details:
11/19/2024
"Customer states flights are flashing and not working how its supposed to but everything is still cooling properly upon inspection. Verified complaint went ahead and tested both lights by switching around the other lights and using customers as well. Noticed that lights were still being an issue even though we tried five different variationswill be needing the adaptive defrost control as it goes into the light switch, which seems to be causing the lights to strobe"
We serviced a
GE MICROWAVE OVEN
Model JVM6175EF1ES
Near Missouri Valley, IA 51555
Lucas
Job Details:
11/19/2024
Disassembled control panel and installed new thermal switch. Reassembled and tested. Unit is now heating and operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Omaha, NE 68118
Mike F
Job Details:
11/19/2024
"Customer states unit is not cooling again. checked for dye, no dye found. Pressurized unit and checked for leaks, no leaks found. Called Samsung and did visual support. Samsung provide the following 7k number 7006305498"
We serviced a
MAYTAG DRYER
Model DLEX337oW
Near West Des Moines, IA 50265
Mike
Job Details:
11/19/2024
"Unit squeaking/ squealing. Inspected and found that the idler was showing premature wear, as well as the front drum rollers. Replaced the idler and both front drum rollers and now unit is running quietly. ; dspstn on spec-tagged invntry: 1 DELGKIT MAINT KIT and 1 4561EL3002A IDLER PULLEY ASSEMBLY , used 1 AGM75510755 (2PK* USE 4581EL2002L) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950QN/AA
Near Olathe, KS 66062
Eric
Job Details:
11/19/2024
Customer states unit doesn't drain found drain motor plug unplugged reinstalled tested unit now working; dspstn on spec-tagged invntry: 1 DD82-01988A SEAL KIT and 1 DD97-00484D MOTION ASM
We serviced a
ESTATE REFRIGERATOR
Model TT21AKXKQ06
Near Omaha, NE 68136
Derek
Job Details:
11/19/2024
"Customer says ice was forming on the floor of the freezer and water was dripping into the fridge. Customers saw online that they should turn machine off for a few days to thaw it out, so they did. Says issue has not returned but wants machine looked at. Tech arrived and found unit off. Turned machine on and compressor and both fans power on. Removed ice maker and evaporator cover. Condensate trough is clear. Tech used 1/4' waterline and trombone cleaner to verify that that drain line is clear from the top to the bottom. Poured 12oz of water into the drain and it reached the condensate pan without issue. Tech continued monitoring and frost pattern develops fully. Tech reassembled and test cycled ice maker. Ice maker harvests and refills without issue. Tech finds no issues and cleaned unit at the request of the customer. Job is complete."
We serviced a
MAYTAG REFRIGERATOR
Model MED8200FW
Near Lincoln, NE 68516
Bryce
Job Details:
11/19/2024
To get notices that there is a spilling noise inspection verified complaint went ahead and put on roller kit. Unit is now operating properly with no squeaks or squeals
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Lenexa, KS 66215
Austin R
Job Details:
11/19/2024
"Customer states that units ui isn't lighting up, ordering ui and new door.; ordrng 1 5304519200 (Ui (kc)) and 1 5304531705 (Door assy(kc))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBR/AA
Near Lincoln, NE 68516
Ali
Job Details:
11/19/2024
"During inspection the ice room was frozen over. Unit will need the ice maker update kit. Due to the cost, customer is going to contact Samsung for warranty coverage.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
LG WASHER
Model WM3570HVA.ASSEPUS
Near Des Moines, IA 50312
Mike
Job Details:
11/19/2024
"Unit getting an oe drain error, and is not draining out. Inspected drain pump and it is clear of any blockages. Tested unit and pump is chattering but impeller is not spinning. Unit will need new drain pump to repair.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
BOSCH WASHER
Model WFMC5301UC-16
Near Ames, IA 50014
Rory
Job Details:
11/19/2024
Installed new door gasket
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMHS120EBS08
Near Bennington, NE 68007
Shannon
Job Details:
11/19/2024
"Arrived at unit put cup of water in unit with led is lighting and heating customer states when not using the microwave at all,but using the range below boiling water will trip the microwave breaker tech boiled water on both front burners could not duplicate issue noted auto fan came on and ran to rid of heat is getting 175 temp on lower side of micro from steam heat will research ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK UPDATE KIT"
We serviced a
LG WASHER
Model WM2688HNM
Near Omaha, NE 68124
Travis
Job Details:
11/19/2024
Customer states unit is giving code. Found unit will not drain due to defective pump that will need replaced. Will let us know.
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Omaha, NE 68135
Derek
Job Details:
11/19/2024
"Customer states that the dishwasher is making noise while running. Tech started a rinse cycle and monitored. Drain pump sounds normal, water fill sounds normal, and circulation pump sounds a little off. Pump noise is elevated but does not sound like failed bearings. Pump is a sealed unit and disassembly is destructive to see if debris is caught inside. Tech looked up a quote for a replacement circulation motor with no warranty involved. Provided secondary quote to replace the motor if the customer can provided a proof of purchase for the machine. Customer does not have reciept and will contact the dealer in attempt to get coverage. Job is complete."
We serviced a
KITCHENAID OVENS ELECTRIC
Model KSDG950ESS1
Near Kansas City, MO 64109
Austin R
Job Details:
11/19/2024
Customer states that units shut off again during a broil and only a broil gave.Customer education unit is good to go.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Lincoln, NE 68512
Derek F
Job Details:
11/19/2024
"Upon inspection the refrigerators ice maker had failed to produce ice. I first ran the ice maker test which gave a switch fault. I removed the housing from the ice maker and found the harness from the door had damaged wires. I repaired and secured the harness and reassembled the ice maker. Finally, I ran the harvest and fill test on the ice maker and they were successful. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
GE REFRIGERATOR
Model PVD288BYNFS
Near Hickman, NE 68372
Kannon
Job Details:
11/19/2024
Returned with new door and UI. Installed new door and new User interface. Tested all features. Showed customer door to inspect. Unit is free of any damage. Water and icemaker working great. Job complete.
We serviced a
GE DISHWASHER
Model GDT645SSN0SS
Near Papillion, NE 68046
Koby
Job Details:
11/19/2024
"Return with parts. Connected to unit with SmartHQ service and manually ran drain pump to remove any water left in unit. Disconnected power to unit and removed old pressure sensor. Installed the new sensor and plugged the unit back in. Connected to the unit again and updated the firmware to the newest version. Ran test cycle, unit now functions properly. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Omaha, NE 68022
Mike F
Job Details:
11/19/2024
"Customer states they need dryer vent hooked up. Quoted for new venting. Customer approved. Installed new venting and plugged in dryer. ; dspstn on spec-tagged invntry: 2 4396006RW ELBOW 2 4396010RP 6FT SCVENT , 1 D3W4FT 4' 3W DRYER , and 1 D4W4FT 4' 4W DRYER"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF
Near Kansas City, KS 66106
Eric
Job Details:
11/19/2024
"Customer states door doesn't latch found latch strike broken, quoted repair customer accept, ordered and rescheduled; ordrng 1 5304532796 (Strike)"
We serviced a
FRIGIDAIRE RANGE ELEC
Model FED365EQD
Near Omaha, NE 68144
Derek
Job Details:
11/19/2024
"Customer states that the element failed while in use recently. Also having issues with the light not turning off and issues with the front left burner not turning off. Tech inspected and can see that the bake element has ruptured. Door hinges are failed and door is now loose. Tech finds front left infinite switch failed and needing replaced as it does not successfully rotate properly, causing burner to stay on even when the knob is in the off position. Tech looked up element individually and provided a second quote to replace the hinges and infinite switch. Hinges are no longer available and can not be repaired, meaning that the door is permanently ajar and the light stays on. Explained findings to customers. Customer only wants to address the element. Customer approved element replacement quote and needs repair done on Friday. Tech believes that's do-able. Job is not complete. ; ordrng 1 318255401 (Bake element)"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 590
Near Council Bluffs, IA 51503
Travis
Job Details:
11/19/2024
"Customer states ff section is not cooling properly. Compressor off upon arrival. Opened door until compressor kicked on. Connected gauges. Had 29 psi static pressure. After about 10 minutes of running pressures are 5 and 95. Indicates leak in system. Recommend full rebuild of compressor, drier, evaporator and heat exchanger along with replacing cold control and condenser motor. Will order parts. ; ordrng 1 4201270 (Cold control) and 1 4200740 (Cond mtr) and 1 4204420 (Evap) and 1 7014670 (Heat exchanger) and 1 7006959 (Comp)"
We serviced a
LG REFRIGERATOR
Model LRMDS3006D.ASBCNA0
Near Bellevue, NE 68147
Kyle
Job Details:
11/19/2024
Returned with parts replaced evaporators pressurized system to 100 psi and verified no leaks. Vacuumed system down to 850 microns. Recharged system with 55g r600a. Unit tests ok will need to allow 24 hours to cool. Job complete
We serviced a
MIELE (H) COFFEE MAKER (H)
Model CVA7845
Near Stilwell, KS 66085
Chance
Job Details:
11/19/2024
"Replaced bean dispenser/sensor assembly on unit. Tested unit, unit is functioning properly. Issue was intermittent so asked customer to call us if any issues arise. Job complete."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Omaha, NE 68157
Jacob
Job Details:
11/19/2024
Customer states unit is tripping the breaker. Unit will need a new inverter board ; ordrng 1 WR55X36435 (Inverter)
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US
Near Omaha, NE 68117
Jacob
Job Details:
11/19/2024
Customer states unit making loud noise. Will need back half. ; ordrng 1 DC97-21456D (Inner drum) and 1 DC97-21946A (Back half)
We serviced a
KENMORE DRYER
Model 110.67761600
Near Omaha, NE 68134
Shannon
Job Details:
11/19/2024
Inspect unit idler failure gave est to repair customer ok install new idler kit test ok
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6511SS/AA
Near Omaha, NE 68022
Koby
Job Details:
11/19/2024
"Return with parts. Pulled unit out with floor protection and disassembled unit. Removed old dual infinite switch and installed the new one. Reassembled unit and ran test cycle, unit functions properly. Job complete."
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/A3
Near Gardner, KS 66030
Chris
Job Details:
11/19/2024
Customer states there is a squeak noise. Installed roller kit.; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Overland Park, KS 66221
Austin R
Job Details:
11/19/2024
Customer states that unit is freezing over in icemaker and not working. Found that iceroom was warped. Called tech line.; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A and 1 DA97-14474C ICE BCKT
We serviced a
FRIGIDAIRE OVENS GAS
Model FFGF3053LSJ
Near Omaha, NE 68104
Kelvin
Job Details:
11/19/2024
"Customer states unit is not heating during bake, broil works. Inspected unit, found igniter has failed and will require replacement. Customer approved repair. Removed original igniter, installed new. Verified with customer that unit is operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT"
We serviced a
GE RANGE ELEC
Model JBS360DM2WW
Near Omaha, NE 68142
Travis
Job Details:
11/19/2024
Failed bake element. Installed new. Unit is now operating properly. ; pckd up 1 WB30X46987 (Element)
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Honey Creek, IA 51542
Kyle
Job Details:
11/19/2024
Part is incorrect ordered lid lock scheduled return visit for Thursday 8-9; ordrng 1 205222 (Lid lock)
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7510DS/AA
Near Des Moines, IA 50312
Anthony
Job Details:
11/19/2024
Customer stated that unit is displaying door error when trying to utilize unit. Found unit needed replacement microswitches to resolve issues.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT and 3 28QBP0496 SWITCH 1/4 SPDT
We serviced a
WOLF (H) MICROWAVE OVEN
Model SPO30TE/S/TH
Near Des Moines, IA 50312
Mike
Job Details:
11/19/2024
Met with builder and cabinet guys to get the installation corrected so that the control panel does not have pressure on it causing it to not function correctly. Even after the corrections the control panel is being finicky but better. Going to order a new control panel and mounting grommets. ; ordrng 4 826411 (Grommets)s and 1 828664 (Control panel)
We serviced a
FRIGIDAIRE REFRIG BLD IN(H)
Model FPRU19F8RFB
Near Overland Park, KS 66221
Chris
Job Details:
11/19/2024
Customer states unit runs constantly. Unit needs new temp sensor and control.
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
