We serviced a
SAMSUNG DRYER
Model DVE50R5400/A3
Near Omaha, NE 68136
Derek
Job Details:
11/08/2024
"Customer states that the dryer tumbles constantly unless the door is open or the dryer is unplugged. Tech plugged dryer in and the motor starts running. Turned the console on and selected a cycle, which allowed tech to verify that airflow and heat are proper. Removed console and checked the main pcb for a motor relay failure. Motor relay contacts are stuck together. Checked availability of replacement main computer and found that the part is discontinued with a substitute part number. Provided quote to the customer for the replacement computer and the customer declined due to cost. Job is complete."
We serviced a
BERTAZZONI (H) OVENS GAS
Model 105305
Near Kansas City, MO 64108
Chance
Job Details:
11/08/2024
"Customer states units door doesnt function properly. Replaced hinges on door. Installed door, tested door, door is functioning properly with no issues. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE28GMKNES
Near Bennington, NE 68007
Mike F
Job Details:
11/08/2024
"Customer states unit is getting up to 60f multiple times a day. Checked for error codes, new code stored for ice maker box fan missing feed back. Slid unit out, checked heaters from control. Heaters are in range checked heaters to ground, no grounded heaters. Checked thermistors, thermistors are reading correct. Checked resistance on three way valve, three way valve is good. Removed rear panel, noticed evidence of corrosion on copper tubing. Turned unit on and checked amp draw on compressor, compressor pulled 17.5amps and then shut off, compressor restarted 10 minutes later. Amp draw was .5-.6amps while running. Ohmed compressor, compressor Ohmed at 15ohms. 7.5ohms and 8ohms. Had second tech connect to smart HQ, verified increase in temperature. Did board update. ; dspstn on spec-tagged invntry: 1 WR55X10025 SENSOR TEMP"
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA1
Near Plattsmouth, NE 68048
Kyle
Job Details:
11/08/2024
Returned with part replaced main pcb unit tests ok will need to allow 24 hours to cool. Job complete
We serviced a
SAMSUNG DRYER
Model DVE45T3400V/A3
Near Lincoln, NE 68503
Bryce
Job Details:
11/08/2024
Customer needs machine is not starting upon inspection. Verified complaint noticed that the dryer was not starting noticed that it needed a new blower high limit thermostat and advised customer to check flow vent as goes onto the roof with no ladder; used 1 DE47-20037A (THERMOSTAT HI LIMIT) from stock
We serviced a
LG WASHER
Model WT7900HWA
Near Ankeny, IA 50023
Travis
Job Details:
11/08/2024
Replaced suspension roads. Unit is now operating properly.
We serviced a
LG REFRIGERATOR
Model LRMDC2306S /00
Near Grimes, IA 50111
Travis
Job Details:
11/08/2024
Customer states that since repair unit has not fully cooled. Upon arrivals temps are 15 and 45. Pulled unit forward on floor protection. Connected gauges. Pressures are swinging from -10 to -15 on low side and 39 to 45 on high side. Looked for dye in machine compartment. Found none. Unplugged and set valve to home. Unit equalized at 9 psi in about 4 minutes indicating low charge. Pressurized with nitrogen. Checked joints and evaps with bubbles. No leak found. After checking nitrogen pressure was still at 178.8 for over ten minutes. Suspect unit was undercharged. Vacuumed and recharged unit. Let equalize. It did at 16 psi. Plugged unit in. Let it run for 10 minutes. Pressures were at 0 and 40 while cooling ff section. Pressures were staying consistent
We serviced a
SAMSUNG WASHER
Model WF53BB8700AVUS
Near Bellevue, NE 68147
Austin
Job Details:
11/08/2024
Customer states leaking from the detergent cup when the use liquid. Unit has a lot of suds built up.
We serviced a
LG STACK W/D (H)
Model WM3570HVA
Near Lincoln, NE 68521
Derek F
Job Details:
11/08/2024
Upon inspection the washer wouldnt spin during cycles and gave a LE error. This indicates a rotor issue with the motor. The tub does spin but not well. I also found a rip in the door boot that will cause leaks. A new back half and door boot would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
VIKING (H) RANGE GAS
Model VDR5364GSS02
Near Lincoln, NE 68512
Ali
Job Details:
11/08/2024
Pulled the unit utilizing my floor protection and gained access to the cooling fan. Installed the new fan assembly and reassembled the unit. Ran a bake cycle to 350 and unit is now operating properly. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL RANGE ELEC
Model WFE535S0JZ0
Near Lincoln, NE 68516
Derek F
Job Details:
11/08/2024
"I arrived today with the part to complete the repair. I first pulled the unit and disconnected power. I then replaced the main control and reassembled the oven. Finally, I confirmed the new board is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Omaha, NE 68134
Mark F
Job Details:
11/08/2024
"Customer states unit is not cooling. 75* in both compartments. Lights fan and compressor is running. Tapped system. 45 low and 50 high for pressures. Failed compressor. Removed compressor. Installed new compressor and filter drier. Pressured system with 95psi nitrogen. Pressures held, no leaks. Vaccine to 720 microns. Charged with 4.41oz of R134a refrigerant. Final pressures were -3 and 88. Unit operating properly. Please allow 24 hours for unit to cool.; dspstn on spec-tagged invntry: 1 ADL74581401 EVAP and 1 TCA38151706 R134 CMPRSR R134"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE59R6631SG/AA
Near Lincoln, NE 68512
Derek F
Job Details:
11/08/2024
"I arrived today with the part to complete the repair. I first disconnected power and gained access to the console. I then replaced the display board, sub PCB and overlay. I then replaced the main control as well and reassembled the oven. Finally, I tested the oven and it is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
VIKING (H) RANGE GAS
Model n/a
Near Omaha, NE 68102
Mark F
Job Details:
11/08/2024
Returned with part. Installed new spark module. All electrodes sparking in unison. Unit operating properly.
We serviced a
THERMADOR (H) DISHWASHER
Model DWHD650JPR/B3
Near Overland Park, KS 66224
Chance
Job Details:
11/08/2024
"Customer states unit is displaying e25 error code and not draining. Inspected unit and found drain pump tried to drain but just kicks over unit will need new drain pump. Replaced drain pump in unit. Tested unit, unit needs new drain cover for inside sump. Will drop ship to customer. Job complete. ; ordrng 1 00611322 (Drain cover (drop ship to customer))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Eudora, KS 66025
Eric
Job Details:
11/08/2024
Customer states million broke after replacement part sent is wrong fit ordered correct part and rescheduled; ordrng 1 da97-23074e (Mullion)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Omaha, NE 68124
Kyle
Job Details:
11/08/2024
Customer states unit is leaking water. Inspected unit found water is leaking from ff section. Unit needs ff drain pan ordered part scheduled return visit for Wednesday 9-12; ordrng 1 W11457241 (DRAIN LINE KIT)
We serviced a
LG REFRIGERATOR
Model LFXS28968S.ASTCNA1
Near Glenwood, IA 51534
Kelvin
Job Details:
11/08/2024
"Customer states unit is not cooling properly, 40gz 47ff. Inspected unit, found temps are higher than normal. Pressures are -6 and 78. found drier has restriction, possibly leaking. No dye found anywhere but drier, small bubbles. Evacuated system, removed drier, installed new. Verified no leaks present. Filled system with refridgerant. pressures are 10 and 95. Unit is cooling properly. Job complete."
We serviced a
LG REFRIGERATOR
Model LSXC22426S/00
Near Leavenworth, KS 66048
Chris
Job Details:
11/08/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
WOLF (H) RANGE PRO (H)
Model DF486G
Near Kansas City, MO 64157
Austin R
Job Details:
11/08/2024
Customer states small oven won't heat and big won't get to 350 and maintain. Replaced replay board and small oven is working properly. Will order bake element for main oven; ordrng 1 811931 (Bake element (kc))
We serviced a
LG WASHER
Model WKEX200HBA
Near Omaha, NE 68106
Lucas
Job Details:
11/08/2024
Customer states washer is getting U5 error right when washer attempts to spin. Only happens ever several cycles. Happens with just a couple items. Dampers test good. Put unit into spin mode and it spun full speed with no vibration or unbalance issues. Unit is leveled well. Unit will need a new vibration sensor. Disassembled front of washer and installed new sensor. Reassembled and tested. Unit is now operating properly.
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model SF357PEKQ
Near Omaha, NE 68164
Mike F
Job Details:
11/08/2024
"Customer states oven door locked. Found door locked and handle was ajar. Was able to unlock door Oven heats. Found faulty door lock, quoted to replace. Customer declined service call collected."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT4
Near Omaha, NE 68114
Lucas
Job Details:
11/08/2024
"Customer states dishwasher is not operating anymore. Thinks it may be related to control panel repair. Disassembled door and control to reach board. Tested bi metal fuse, and it is open. Unit will need a new bi metal fuse."
We serviced a
GE REFRIGERATOR
Model GSHF5KGXBCWW
Near La Vista, NE 68128
Jacob
Job Details:
11/08/2024
"Customer states unit leaking, not dispensing water. Bypassed water bladder"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Shawnee, KS 66203
Austin R
Job Details:
11/08/2024
"Customer states unit is making soggy ice, ordered filter case assy.; ordrng 1 Da97-13829c (Icecase route), dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Gretna, NE 68028
Koby
Job Details:
11/08/2024
Customer states that unit is getting a 4E error. Confirmed that unit has 4E code stored in machine. Started cycle and found that neither of the cold water inlet valves are functioning properly. Removed inlet hose and found a large amount of material clogging the inlet valve. Recommend replacement of inlet valve.
We serviced a
LG WASHER
Model WM3770HVA
Near Omaha, NE 68116
Shannon
Job Details:
11/08/2024
Replace user interface board complete test ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Omaha, NE 68116
Shannon
Job Details:
11/08/2024
Called visual support inspection went live they told me close ticket they will generate new ticket after reviewing
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WFE720HAOS
Near Omaha, NE 68127
Kelvin
Job Details:
11/08/2024
"Customer states unit is not heating, gets to 200 and stops. Inspected unit, found bake element has failed and will require replacement. Customer approved repair. Removed original element, installed new. Verfied with customer that unit is getting to proper temp and operating properly. Job complete. ; ordrd 1 W10779716 (Bake element)"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT
Near Omaha, NE 68118
Mike F
Job Details:
11/08/2024
"Customer states washer is leaking. Checked door boot, boot is good. Removed top panel, found water dripping from valves. Let unit run in quick wash, unit is draining and spins freely. Quoted for water valves."
We serviced a
KITCHENAID REFRIG BLD IN(H)
Model KBFN506ESS01
Near Omaha, NE 68137
Kelvin
Job Details:
11/08/2024
"Customer states units lights are dim, will not work sometimes. inspected unit, found fz light is not working. Swapped with known good one in fridge. All lights turn on. Unit will require new lights. Approved repair. Will return with parts when they arrive. ; ordrng 1 W11632139 (3 pack lights)"
We serviced a
DACOR (H) REFRIGERATOR
Model DRR36980RAP
Near Tonganoxie, KS 66086
Chris
Job Details:
11/08/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.
We serviced a
LG WASHER
Model MBM64975908
Near Gretna, NE 68028
Derek
Job Details:
11/08/2024
"Inspected washer and rotating assembly is making a knocking noise while spinning. Tech ran test cycle and noise gets worse as the speed increases. Removed the rotor bolt and rotor. No damage or scraping is seen. Tech spun the basket with the rotor removed and knocking is still observed. Rear bearings have started failing or the spider is bent. Tech explained failure to the customers and provided a rough estimate of what would likely be needed for repair. Customers are not interested in a major overhaul. Tech reassembled and retested, but noise still persists. Job is complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Waukee, IA 50263
Anthony
Job Details:
11/08/2024
"Customer stated that unit direct cool ice maker is no longer operating and unable to remove ice bucket. Verified ice room as humidity getting inside ice room causing complications. Customer will need rtv at air leak and replacement ice maker components.; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-14504C ICE BCKT , and 1 DD81-04511A RTV"
We serviced a
LG WASHER
Model WM8900HB8
Near Olathe, KS 66062
Eric
Job Details:
11/08/2024
Customer states unit shook during spin cycle with small load tested unit found everything in working order tub weights good springs good shocks good unit is balanced no issues most likely a load issue with smaller load
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Lincoln, NE 68521
Derek F
Job Details:
11/08/2024
Upon inspection the refrigerator was warming in the fresh food and frozen in the freezer. I got temperatures of 52?F in the fresh food and 0?F in the freezer. I found the evaporator fan frozen and the defrost drain clogged. I steamed away the ice and the fan was operating. I then cleared the drain and reassembled the freezer. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
BOSCH DISHWASHER
Model SHPM78Z54N/01
Near Lincoln, NE 68516
Bryce
Job Details:
11/08/2024
Customer states dishwasher is giving a E07 error code which indicates the zero light fan is going out but upon inspection verified complaint also noticed that the main vein of the water is also broken down towards the center will be needing that replaced as well
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Omaha, NE 68022
Mike F
Job Details:
11/08/2024
"Customer states low water pressure. Slid fridge out and disconnected water line. House pressure is good. Reconnected water line and removed filter, water pressure from, fridge is good. Installed new filter from over stock. Water pressure is normal. Payment collected for filter. ; dspstn on spec-tagged invntry: 1 DA97-14365L FILTER CASE ASSY , used 1 DA97-17376B (FILTER) from stock"
We serviced a
KENMORE RANGE GAS
Model 790.32499800
Near Overland Park, KS 66221
Eric
Job Details:
11/08/2024
Customer states front left and front right burner have trouble ligting found igniter cap broken have to ordered complete burner assembly to fix. Part no longer available
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA
Near Ankeny, IA 50023
Anthony
Job Details:
11/08/2024
Customer stated that after ice maker update service the user interface has been either displaying communication error code or not responding. Customer will need replacement user interface to resolve issues.; ordrng 1 DA97-17302B (User interface)
We serviced a
SAMSUNG OVENS ELECTRIC
Model NSE6DG8100SRAA
Near Olathe, KS 66061
Austin R
Job Details:
11/08/2024
Customer states that unit is selecting cycles whenever it wants and is randomly turning stuff on ordered ui and main board ; ordrng 1 Dg94-06052a (Ui) and 1 Dg92-01426a (Main board)
We serviced a
MAYTAG DRYER
Model WED94HEXL0
Near Crescent, IA 51526
Mark F
Job Details:
11/08/2024
Customer states unit makes loud rumbling noise. Found idler bearing completely broken.; used 1 4392067 (RPR KIT (W10837240 PULLEY)) from stock
We serviced a
MAYTAG DISHWASHER
Model MDC4650AWW
Near Bellevue, NE 68147
Jacob
Job Details:
11/08/2024
Customer states unit leaking. Will need new door. Part discontinued.
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model SCN60PA-1SS
Near Kansas City, MO 64112
Chance
Job Details:
11/08/2024
Customer states unit is not producing ice. Inspected unit and found drain pump on unit has failed. Drain pump is seized and is taking power from unit. When removing pump out of circuit unit powers back up. Unit will need new drain pump as well as a cleaning. ; dspstn on spec-tagged invntry: 1 WX08X42870 I/M CLEANER
We serviced a
GE DISHWASHER
Model GSD3960L00SS
Near Omaha, NE 68122
Mark F
Job Details:
11/08/2024
"Customer states unit isnt washing dishes well. Found fault in wash motor. Part discontinued. ; dspstn on spec-tagged invntry: 1 WD15X10003 VALVE,DSH and 1 WD26X10013 MOTOR/PUMP ASSY"
We serviced a
HAIER REFRIGERATOR
Model RRTW18VAAW
Near Omaha, NE 68131
Lucas
Job Details:
11/08/2024
Customer states water is leaking into refrigerator and onto the floor. Removed evap cover and found drain frozen. Put unit into defrost to test heater. Heater works. Unit will need a heat probe kit installed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Omaha, NE 68106
Jacob
Job Details:
11/08/2024
Customer states unit is not working. Unit will need a new clutch and motor.
We serviced a
U-LINE (H) REFRIG BLD IN(H)
Model UHRE518IG01A
Near Leawood, KS 66206
Eric
Job Details:
11/08/2024
Replaced condenser fan tested unit is no longer making loud noise; dspstn on spec-tagged invntry: 1 80-54014-00 CONDNSR FAN
We serviced a
GE REFRIGERATOR
Model GIE22JSNBRSS
Near Omaha, NE 68122
Shannon
Job Details:
11/08/2024
Return with heater kit install and test not tripping Breaker now
We serviced a
KITCHENAID MICROWAVE OVEN
Model KEMC308KSS01
Near Papillion, NE 68133
Austin
Job Details:
11/08/2024
Customer states unit is not heating. Unit will need right side bracket ; dspstn on spec-tagged invntry: 3 28QBP0496 SWITCH 1/4 SPDT
We serviced a
DACOR (H) RANGEHOOD
Model RV46S
Near Omaha, NE 68114
Kelvin
Job Details:
11/07/2024
"Customer states unit is not powering on. Inspected unit, found control board for unit is burnt up and will require replacement. Customer approved repair. Will return with parts when they arrive. ; ordrng 1 DE81-07744A (Control board) and 1 DE81-09578A (Keypad)"
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Omaha, NE 68114
Shannon
Job Details:
11/07/2024
Arrived at unit tub half full of water wont drain has error flashing on console pulled from panel inspect for use has failing switch assy gave est repair customer ok went to pick up part came back install and test all functions fills to large water shuts off and agitates washes drains and spins as should test ok
We serviced a
GE REFRIGERATOR
Model GSE22ETHCC
Near Bellevue, NE 68123
Mark F
Job Details:
11/07/2024
Customer states ice chute frosts over. Verified complaint. Removed front panel. Chute flap is dry rotten and brittle.; pckd up 1 WR02X10585 (Spring) and 1 WR17X11653 (Door recess asm)
We serviced a
LG REFRIGERATOR
Model LRSOS2706S.ASTCNA0
Near Council Bluffs, IA 51501
Mark F
Job Details:
11/07/2024
"Returned with parts. Tapped system. 2 low, 20 high. Replaced compressor. Tested with 100psi nitrogen, pressures held. Vacuumed to 600 microns. Charged with 2.26oz of r600. Final pressures were -9 low 49 high. Please allow 24 hours for unit to cool."
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model SF357PEKQ
Near Omaha, NE 68132
Austin
Job Details:
11/07/2024
Customer states unit is not heating. Unit will need igniter and harness. ; ordrng 1 8190618 (BURNER - OVEN TUBE) and 1 WPW10701462 (SPARK MODULE - ELECTRONIC)
We serviced a
GE REFRIGERATOR
Model Dfe29jmddes
Near Carter Lake, IA 51510
Lucas
Job Details:
11/07/2024
Customer states fresh food section is warm. Temps in ff are 45-50 and -1 in freezer. Removed evap panel and put unit into test mode. Ran fan and confirmed voltage at connector but fan not running. Unit will need a new evap fan.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lincoln, NE 68506
Bryce
Job Details:
11/07/2024
Customer states unit is not draining properly upon inspection verified complaint went ahead and changed out drain hose as well as clean the extension unit unit is now operating properly and draining how it is supposed to
We serviced a
GE PROFILE DISHWASHER
Model PDW7880G00SS
Near Bellevue, NE 68005
Kyle
Job Details:
11/07/2024
Customer states unit will not power on. Inspected unit found bad control module #WD21X10174 part is NLA customer will replace unit. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABWP
Near Omaha, NE 68116
Shannon
Job Details:
11/07/2024
Inspect unit has ice ball on back wall leaking into damper has insulation breakdown clear error code ; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Lincoln, NE 68506
Derek F
Job Details:
11/07/2024
"Upon inspection the dishwasher had stopped during a cycle and had water in it. I first drained the unit and it was able to clear the water. I then ran multiple test cycles to test functions. The unit fills, drains and washes without issue. The wash motor is very loud but does still move water. I found the sink was not draining fast enough for the dishwasher and started to back flow. I ran the disposal and it cleared the sink drain. The dishwasher is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Shawnee, KS 66218
Eric
Job Details:
11/07/2024
Tested dishwasher found unit only sending 15 volts to heater. Getting 120 volts into board needs new board ordered and rescheduled; ordrng 1 W11120155 (Main board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF4
Near Papillion, NE 68046
Kyle
Job Details:
11/07/2024
Customer states unit is not cooling in ff section. Inspected unit found damper froze over. Replaced air tower and gasket unit tests ok will need to allow 24 hours to cool. Job complete ; pckd up 1 5304508008 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Leawood, KS 66209
Chris
Job Details:
11/07/2024
Customer states unit is not making ice. Unit needs new ice maker.
We serviced a
KENMORE DRYER
Model 110.62822101
Near Lincoln, NE 68522
Bryce
Job Details:
11/07/2024
"Customer states unit it not spinning went Ahead and put on new roller kit for dryer unit is now operating properly ; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Omaha, NE 68154
Mike F
Job Details:
11/07/2024
Customer states unit is not cooling. Found inefficient compressor. Quoted for repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Leawood, KS 66209
Austin R
Job Details:
11/07/2024
"Customer states that unit isnt dispensing ice. Found that ice in bucket was just frozen up into a clump, replaced ice bucket. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02695A ICEMKR UPDATE , 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT"
We serviced a
SAMSUNG WASHER
Model Wa50k8600av/a2
Near Lincoln, NE 68521
Bryce
Job Details:
11/07/2024
Customer states unit is not starting upon inspection. Verified complaint went ahead and put it into a diagnostic mode. Noticed that the lid lock would not engage. Will be needing a new lid lock to see if the unit needs anything else.
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Council Bluffs, IA 51503
Lucas
Job Details:
11/07/2024
Customer states ice maker is not working. Confirmed water pressure to unit is good. Water dispenser works. Ice maker is getting voltage but not harvesting. Unit will need a new ice maker. Inlet valve is leaking and will need replaced. Customer also asked about replacing water filter. Filter has never been replaced. Ordering parts and scheduled return for Monday 11/11.; ordrng 1 EDR4RXD1 (Water filter) and 1 WP67005154 (Inlet valve) and 1 D7824706Q (Ice maker)
We serviced a
SAMSUNG RANGE ELEC
Model NE59N6630SG/AA
Near Kansas City, KS 66109
Eric
Job Details:
11/07/2024
Customer states unit over heats up the over heats found relay for bake element getting stuck needs new main control quoted repair and customer declined at this time.
We serviced a
SAMSUNG RANGE ELEC
Model NE58F9500SS
Near Lincoln, NE 68510
Bryce
Job Details:
11/07/2024
"Customer states the right front burner is not working, but upon inspection verified complaint noticed that the switch does seem to be working, but based off the information the customer has said it seems to be that the element and the switch will both be needing to be replace"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68022
Mike F
Job Details:
11/07/2024
"Customer states they have to keep defrosting ice maker. 39c and 40c error stored. Steamed out ice maker abd auger. Dried ice room sealed with rtv. Installed new Ice maker, auger and bucket. Cycled ice maker. Ice maker cycled and called for water."
We serviced a
SAMSUNG RANGE ELEC
Model NE63T8911SS/AA
Near Omaha, NE 68127
Kyle
Job Details:
11/07/2024
Returned with parts replaced inverters unit tests ok. Job complete
We serviced a
ELECTROLUX DRYER
Model EWMED65HSSO
Near Lincoln, NE 68506
Ali
Job Details:
11/07/2024
Customer wanted a vent cleaning done. Ran unit on a low heat while cleaning entire length of vent. Unit is heating and working great after vent cleaning. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ08
Near Lincoln, NE 68506
Ali
Job Details:
11/07/2024
During inspection found drain line was clogged. Removed shelving and evaporator cover. Steam cleaned all excess ice from the freezer. Steam cleaned out entire drain line. Unit is working great after repairs. Job complete.
We serviced a
BOSCH DISHWASHER
Model SHX46L15UC/24
Near Lincoln, NE 68506
Ali
Job Details:
11/07/2024
"During inspection could not find anything blocking the impeller in the drain pump. Attempted to drain unit manually multiple times and the pumps motor was very weak pumping the water slow. Upon further inspection and testing the motor, found unit will need a new control board. Due to a the unavailability of the control board, customer will need to look into buying a new unit. Collected service call fee. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9675AP/AA
Near Olathe, KS 66062
Chris
Job Details:
11/07/2024
"Customer states ice maker is not working properly. Unit needs new ice maker.; dspstn on spec-tagged invntry: 1 DA97-21801C TUBE 1 DA97-22160A ICEMKR (NUGGET) , and 1 DA97-22162A ICEMKR (CUBE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near West Des Moines, IA 50265
Travis
Job Details:
11/07/2024
"Cleared ice from room. Bucket broken. Installed new bucket and ice maker. Adjusted defrost setting with hass. Job complete. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DD81-04511A RTV"
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SR/AA
Near Gretna, NE 68028
Derek
Job Details:
11/07/2024
"Arrived at home and can hear the compressor knocking. Temperatures are 74-77 in both zones and ambient temperature is 71 in the house. Disassembled freezer and inspected the single evaporator coil. Coil has no visual indication of leaking and also passes a leak test using a gas combustion sniffer. Pulled fridge and used sniffer on rear parts. Still no leaking is detected. Tapped into system and found low side at 22psi and high side at 27psi. Opened ports and tech evacuated entire charge, which appeared to be full. Compressor will not pull down into a vacuum and struggles to create pressure differential. Compressor and filter drier will need to be replaced and tech will order the evaporator coil in case a leak was present and was missed. Tech will place parts on order and return for installation next week. Job is not complete. ; ordrng 1 NF54M7151ANTT3 (Compressor) and 1 DA62-04309D (Drier) and 1 DA96-01384D (Evaporator) and 1 DA81-06408A (Lokring 1) and 1 DA81-06409A (Lokring 2) and 1 DA81-06412A (Lokring 3) and 1 DA81-06416A (Lokring 4) and 1 DA81-06413A (Lokring 5) and 1 DA81-11326A (Lokring 6) and 1 DA81-06408A (Lokring 7)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Platte City, MO 64079
Austin R
Job Details:
11/07/2024
"Customer states that unit isnt going into high spin, found that unit will need a new Main board."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Lincoln, NE 68526
Bryce
Job Details:
11/07/2024
Customer states wires at the bottom left-hand side of the dispensing door are breaking. Will be returning with soldering gun to solder wires on Tuesday.
We serviced a
MAYTAG DRYER
Model MDG9606BWW
Near Des Moines, IA 50310
Mike
Job Details:
11/07/2024
"Customer states unit is thumping and squealing. Found rollers, belt, and idler worn. Checked that felt was good. Checked that unit was heating properly. Recommend replacing rollers, idler, and belt.; dspstn on spec-tagged invntry: 2 12001541 DRUM ROLLER/DRYER 1 WP33002535 BELT-DRYER , and 1 WP6-3700340 BEARING- I , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VBB
Near Omaha, NE 68144
Koby
Job Details:
11/07/2024
Customer states unit is not cooling properly. Inspected unit and found that defrost timer is sending power to board the compressor and the heater so both components are running 24/7 and unit cannot function properly. Recommend replacement of defrost timer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Omaha, NE 68116
Shannon
Job Details:
11/07/2024
Arrived at unit try to shut door the door is higher than the door catch in the tub remove from panel door hinges have been dropped down and are in Remo parts of hinge remove door hinges are bent and door wont shut all the way will need new left and right hinges assy
We serviced a
LG WASHER
Model WM80000HVA
Near Lincoln, NE 68505
Bryce
Job Details:
11/07/2024
Customer states is leaving water in the tub after about every third load upon inspection. Verified complaint notice that there was water still sitting in the tub but did get water to drain out of the tub. LG does have a notice out about the water staying in the drum about needing to replace the main boardand make sure that the drain is in the correct place
We serviced a
SAMSUNG DRYER
Model DV50K7500EW
Near Martensdale, IA 50160
Travis
Job Details:
11/07/2024
"Customer states unit was giving d90 code. States he cleaned venting all the way to the outside but no unit will not tumble. Found belt broken due to failed idler pulley. Needs maintenance kit. Installed. Ran unit for 10 minutes. No code appeared and unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMAL LIMITER 1 DC93-00154A HEATER 2 STAGE (GRACE) , and 1 DESAMKIT MAINT KIT-SAMSUNG"
We serviced a
SAMSUNG MICROWAVE OVEN
Model MC17T8000CS/AA
Near Leawood, KS 66206
Austin R
Job Details:
11/07/2024
Customer states that unit won't heat. Confirmed customer will need a magnetron ; O-emld tckt
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near Omaha, NE 68114
Kelvin
Job Details:
11/07/2024
"Customer states unit is changing modes on its own, sets to cool and changes to quick freeze on its own. Returned with parts. Reccomended control board install. Repair approved. Installed new board. Unit is operating properly. Job complete."
We serviced a
MIELE (H) DISHWASHER
Model G7966
Near Omaha, NE 68116
Mike F
Job Details:
11/07/2024
"Customer states unit is draining but install was a little off. Repositioned dishwasher, customer ok with install."
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070UG/AA
Near Lincoln, NE 68521
Ali
Job Details:
11/07/2024
"Returned with seal. Installed new seal and ran HAAS, while test cycle was running watched seal to ensure unit is free of leaks during the fill cycle. Unit is working great after repairs. Passed HAAS. Job complete."
We serviced a
SHARP MICROWAVE OVEN
Model SMD2470ASY
Near Prairie Village, KS 66208
Eric
Job Details:
11/07/2024
Customer states unit makes loud noise and doesn't heat found magnetron burnt quoted repair replaced magnetron and high voltage diode tested unit now good to go; dspstn on spec-tagged invntry: 1 10QBP0231 MAGNETRON and 1 DE59-00002A DIODE
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Ankeny, IA 50023
Mike
Job Details:
11/07/2024
"Replaced nugget ice maker. ; dspstn on spec-tagged invntry: 1 DA97-21256C TUBE (NUGGET) 1 DA97-22160A ICEMKR (NUGGET) , 1 DA97-22162A ICEMKR (CUBE) , and 1 DA97-21256B TUBE (CUBE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR
Near Leawood, KS 66206
Eric
Job Details:
11/07/2024
"Customer states still getting fan noise found ice buildup around cooling loop. Installed drain heater tested unit is heating and good to go. Recall; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12608A COVER-EVAP , and 1 TJ90SH502 DRAIN HTR * SH502"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Omaha, NE 68105
Jacob
Job Details:
11/07/2024
Customer states unit intermittently stops. Needs board and pressure sensor; ordrng 1 5304505436 (Pressure sensor) and 1 5304519503 (Main board)
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US/AA
Near Crete, NE 68333
Derek F
Job Details:
11/07/2024
I arrived today with the parts for the repair. I first disconnected power and installed the new main wire harness. I then installed a new main control and reconnected power. The dishwasher did alleviate an error code but gave a PC code while running HASS. I will return with a new door harness and distributor motor to complete repair. Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 DD39-00013T (Door harness) and 1 DD97-00519C (DMA)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Clive, IA 50325
Mike
Job Details:
11/07/2024
"Unit not heating. Verified 240vac to unit. Tested element and element has failed open. Will need new heating element to repair. ; dspstn on spec-tagged invntry: 1 280148 CUTOFF-TML and 1 WP3387747 ELEMENT,DRY,FIGURE8"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Crete, NE 68333
Derek F
Job Details:
11/07/2024
"Upon inspection the dryer had seemed to over heat. I first ran the unit on air dry and checked airflow. The venting is clear but I was getting heated air. The dryer is running the heater through all cycles and doesnt stop at the end of cycles. The timer has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT,BIAS"
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FFMV1645TD
Near Omaha, NE 68118
Shannon
Job Details:
11/07/2024
"Replace worn latch hook and 3 switches test ok ; used 3 28qbp0495 (Switch) from stock, pckd up 1 5304509457 (Latch hook)"
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Belton, MO 64012
Chris
Job Details:
11/07/2024
Customer states unit is not drying like it used to. Unit needs new moisture sensor.; ordrng 1 DC63-01139A (Moisture sensor (kc))
We serviced a
GE PROFILE OVENS GAS
Model PGB918SEM4SS
Near Bellevue, NE 68123
Kyle
Job Details:
11/07/2024
Customer states oven is not heating. Inspected unit found bad bake igniter. Replaced bake igniter unit tests ok. Job complete
We serviced a
BOSCH ICEMAKERS U/C(H)
Model UHNP315-SSO1A
Near Overland Park, KS 66211
Eric
Job Details:
11/07/2024
Customer states unit has waster built up in bottom since turning unitboff and back on no water is present tested cleared ice poured water into unit unit drain water 3 times in a row unitbis working at time of arrival.
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
