We serviced a
DACOR (H) DISHWASHER
Model DDW24T999BB/DA
Near Urbandale, IA 50322
Anthony
Job Details:
11/15/2024
Customer stated that unit is having issues with door opening and closing without having the tendency to drop. Found unit needed tension adjustment pulley replacement to resolve issues.
We serviced a
LG RANGE ELEC
Model LREL6323D.FBDLLGA
Near Omaha, NE 68112
Mark F
Job Details:
11/15/2024
"Customer states units front burners will go from low to high. Set burner to low. Front left inner element eventually got red hot on low setting. Replaced switches. Tested. Could no longer recreate issue. If issue continues, will need EBR89296005."
We serviced a
LG DRYER
Model DLEX4000W
Near Crescent, IA 51526
Lucas
Job Details:
11/15/2024
"Disassembled dryer to reach thermistor, installed new thermistor and reassembled. Tested and unit is now operating properly."
We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Bennington, NE 68007
Mike F
Job Details:
11/15/2024
Customer states fridge is not cooling. Found leak in fresh food evaporator. Quoted for repair. Customer to shop around and call if they want to proceed with repair. Service call collected.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68106
Lucas
Job Details:
11/15/2024
Customer states washer isnt advancing through cycle sometimes. Wash and Rinse light flashing. Unit has error present for slow fill. Tested valves and both hot and cold are filling slow. No clog in pressure hose. Unit will need a new inlet valve. ; ordrng 1 202395 (Inlet valve)
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME11A7710DS/AA
Near Shawnee, KS 66216
Eric
Job Details:
11/15/2024
"Customer states unit doesn't heat, found extra bolt stuck to magnetron causing short noise filter fuse blown needs new noise board magnetron and diode ordered and rescheduled ; ordrng 1 de96-00400m (Noise filter board), dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF0
Near Leawood, KS 66209
Austin R
Job Details:
11/15/2024
"Customer state unit is not producing ice defrosted fill tube, checked heater from main board everythings good to go"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD3
Near Omaha, NE 68122
Mark F
Job Details:
11/15/2024
Customer states mullion hangs loosely. Verified complaint. Will need new mullion.
We serviced a
GE DRYER
Model GFD48ESPK0DG
Near Urbandale, IA 50323
Mike
Job Details:
11/15/2024
"U it clunking she. Running, inspected and found right rear roller has failed and left rear worn. Front rollers, belt and idlers all in good shape. Recommend replacing rear rollers.; used 1 SHIPPING ( PARTS HANDLING) from stock, pckd up 2 WE03X10016 (Roller)s"
We serviced a
SAMSUNG WASHER
Model WF363BTBEUFA2
Near Papillion, NE 68046
Kyle
Job Details:
11/15/2024
Customer states unit is leaking from underneath. Inspected unit found hole worn through door gasket. Replaced door gasket unit tests ok. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Omaha, NE 68104
Lucas
Job Details:
11/15/2024
Defrosted ice compartment with steamer. Removed ice maker/auger. Installed heater drain on auger. Sealed compartment with RTV. Installed auger and ice maker. Informed customer to wait 24hrs for ice production.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZDW4
Near Gretna, NE 68028
Koby
Job Details:
11/15/2024
"Customer states that unit is not cooling properly. Inspected unit and found a refrigerant leak in the evaporator. Unit would need a sealed system rebuild. Recommend replacement of compressor, evaporator, and filter drier."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Omaha, NE 68124
Shannon
Job Details:
11/15/2024
Arrived at unit customer states door is leaking also tech looked at door boot is stained and rubber is starting to get hard would recommend boot as well
We serviced a
KITCHENAID MICROWAVE OVEN
Model KHMS2056SSS
Near Lincoln, NE 68510
Kannon
Job Details:
11/15/2024
"During inspection found harness in the door hinge is loose, tightened harness so door would not pull on it. Found display board and control board are losing a good connection with each other on the touch pad. Touch pad is discontinued and not available for order. Unit is working fine, but board will sense an input on the touch pad when no one is touching it. Collected service call fee. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Lincoln, NE 68528
Kannon
Job Details:
11/15/2024
Arrived with icemaker update kit. Customer had tried to thaw unit out multiple times for icemaker. No luck thawing as unit keeps freezing up on its self. Entered FD and Steam cleaned out all excess ice and sealed icebox. Instealled mew auger motor and icemaker. Unit passed HAAS and ensured software was up to date. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER
We serviced a
LG WASHER
Model WM3600HWA.ABWEVUS
Near Papillion, NE 68046
Kyle
Job Details:
11/15/2024
Returned with parts replaced dispenser and drawer unit tests ok. Job complete
We serviced a
GE CAFE REFRIGERATOR
Model CFE29TSDCSS
Near Urbandale, IA 50323
Anthony
Job Details:
11/15/2024
Customer stated that unit is having issues with cooling. Found needed evaporator fan motor replacement. ; dspstn on spec-tagged invntry: 1 WR60X35205 MTR
We serviced a
LG DISHWASHER
Model LDFN454HT.ASTESNA
Near Lincoln, NE 68503
Kannon
Job Details:
11/15/2024
"During inspection found Ui is functioning great. Entire unit seems to be in great working condition other than the motor is weak causing the spray arms to not spin. Unit is draining properly. Will order motor and diverter, returning with parts at a time that works best for the customer. ; ordrng 1 ABT72989206 (Motor/heater) and 1 4681ED3001D (Diverter)"
We serviced a
BOSCH STACK W/D (H)
Model WAT28400UC/12
Near Omaha, NE 68131
Mark F
Job Details:
11/15/2024
Customer states unit makes a grinding noise. Entered diagnostics. Low fill error. Ran components test. Water would slowly enter the tub. Would need new inlet valve 00635399/00606001.
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near La Vista, NE 68128
Kelvin
Job Details:
11/15/2024
"Customer states unit not making ice, hasn't for awhile. Also has not dispensed water a longer period of time. Inspected unit, confirmed issues. Manually powered icemaker water valve, valve turns on but not water. Water is getting to unit. Valve will need replaced. Customer approved repair. Removed original valve, installed new. Unit is operating properly. Confirmed with customer unit is not leaking. Give unit 24 hours to make ice, dump first batch, use the rest. Job complete.; dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177"
We serviced a
LG DRYER
Model DLE8400BE
Near Clive, IA 50325
Rory
Job Details:
11/15/2024
Replaced idler pulley as well as rear drum roller
We serviced a
BOSCH DISHWASHER
Model SHVM78Z53N/22
Near Omaha, NE 68154
Mike F
Job Details:
11/15/2024
"Customer states dishwasher is not drying dishes. Found lots of condensation on inside of dishwasher. Started dishwasher and let cycle run for 10 minutes. Found no heat during wash cycle. Checked error codes , error does for no heat. Ordering zeolite container, wash motor and control. Follow up will need to be a 2 count. ; ordrng 1 11047045 (Zeolite) and 1 12008381 (Motor) and 1 12028530 (Control)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Bennington, NE 68007
Mike F
Job Details:
11/15/2024
"Customer states ice maker not working and loud noise. 40e error code stored. Steamed out ice maker and auger. Found water dripping from ice house. Replaced auger, ice maker, bucket. Sealed outside and inside of ice house. Cycled ice maker, ice maker cycled and called for water. Customer added on condenser cleaning.; dspstn on spec-tagged invntry: 1 DA97-12540K AUGER"
We serviced a
FRIGIDAIRE RANGE GAS
Model GCCG3048AS
Near Omaha, NE 68135
Koby
Job Details:
11/15/2024
"Customer states that far left knob sticks and is hard to turn. Found that gas manifold is not aligned with cooktop properly. Inspected unit and found that the unit is not installed properly, was resting on the upper panel in the front which was warping the cooktop and prevent it from aligning with the manifold. Found that the countertop opening was cut too large for this cooktop. Adjusted installation of cooktop and unit is now operating properly but the installation can not be completely proper due to the size of the countertop opening. Customer would need to replace the entire countertop so a new mounting hole could be cut to completely resolve the issue. No defect found with unit, entirely an installation fault. Job complete."
We serviced a
GE REFRIGERATOR
Model GYE22KSHGSS
Near Papillion, NE 68133
Jacob
Job Details:
11/15/2024
Customer states unit leaking from bottom. Cleaned drain tube.
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA1
Near Council Bluffs, IA 51503
Kelvin
Job Details:
11/15/2024
"Customer states unit is not cooling properly. Inspected unit, found ff e error. Found evap fan has failed and will require replacement. Repair approved. Removed original cover, installed new. Verfied with customer unit is operating properly. Job complete."
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA1
Near Council Bluffs, IA 51503
Kelvin
Job Details:
11/15/2024
Changed to COD ticket.; schdld next appmnt for 11/18 MON !
We serviced a
LG REFRIGERATOR
Model LFC25776ST
Near Des Moines, IA 50321
Mike
Job Details:
11/15/2024
pulled the evap cover and someone just used spades on the temp sensor so it popped right off so I had to fanagle they repair together and then talked to the customer on the phone since it was her mom there. Customer states she is getting a buy out from warranty company.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model BI-42UFD/0
Near Lincoln, NE 68520
Ali
Job Details:
11/15/2024
Installed the new main control board. Programmed the unit per the model. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lincoln, NE 68505
Derek F
Job Details:
11/15/2024
Upon inspection the ice maker had not produced ice since the new unit was installed. I tested the ice maker and found the bail arm was out of position and causing it to think the bin was full. The ice maker dumped a batch of ice and filled properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Papillion, NE 68133
Kelvin
Job Details:
11/15/2024
"Returned with parts. Removed original evap cover, installed new. Unit is operating properly. Job complete."
We serviced a
LG REFRIGERATOR
Model LFDS22520S.ASTCNA0
Near Omaha, NE 68144
Derek
Job Details:
11/15/2024
"Arrived and found freezer and fridge too warm. Previous sealed system repair was done by husker last year. Tech measured pressures and found low side into microns. Leak has occurred. Used uv light and foubd condenser lokring leaking. Tech brazed the lokring closed and installed a new drier. Pressure tested, vacuumed, and recharged. Monitored operations and fou pressures have stabilized at -8 and 57. Customer will need to wait 24hrs for temperatures to stabilize. Job is complete."
We serviced a
GE OVENS ELECTRIC
Model PT9550SF3SS
Near Lincoln, NE 68526
Derek F
Job Details:
11/15/2024
Upon inspection the oven was giving both an F20 and F34 code. The oven with briefly heat on both but then gives the code and becomes unresponsive. The codes indicate an issue with the upper oven temp sensor or control. I used my temperature gun and found the temp sensor is very close to the read temperature on the display. The upper oven main control has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SAMSUNG REFRIGERATOR
Model RF26CG7400SRAA
Near Lincoln, NE 68506
Ali
Job Details:
11/15/2024
During inspection both sections were warm. Pulled the unit utilizing my floor protection and gained access to the compressor area. Pressurized the system to 160psi and found the lokring joint from the yoder line leaking. Fixed the leak and pressurized the system to 160psi. No signs of any leaks. Vacuumed the system for 30 minutes and achieved 900 microns. Unit settled around 1285 microns. Charged the system with 3.03oz of r600. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
KENMORE DRYER
Model 110.66002010
Near Johnston, IA 50131
Anthony
Job Details:
11/15/2024
Customer stated that unit is making noises during operations. Found unit needed roller repair kit with new belt and idler wheel. ; dspstn on spec-tagged invntry: 1 4392067 RPR KIT (W10837240 PULLEY
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FTSS01
Near Johnston, IA 50131
Anthony
Job Details:
11/15/2024
Customer stated that unit has been having issues with water leaking from ice maker. Found ice maker mold starting to crack resulting in water leakage. Customer will need replacement ice maker.; dspstn on spec-tagged invntry: 1 2198597 ICEMAKER and 1 W10408179 VALVE-INLT (4389177
We serviced a
LG REFRIGERATOR
Model LSXS26366S/04
Near Omaha, NE 68104
Shannon
Job Details:
11/15/2024
Sealed system issue customer has some type of a assurant warranty coverage would recommend evap compresser and filter drier for repair customer may need to call lg also just out of warranty to get anything else covered that may not be covered under the extended warranty of assurant
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SR/AA
Near Omaha, NE 68132
Mark F
Job Details:
11/15/2024
"Customer states unit doesnt make ice. Pulled errors. C40, c14, c15, c84, c85. Ice bucket stuck. Broke front of bucket. Ice room completely froze over. Steamed out. Removed all failed components. Installed I/m update kit. Sealed inside and out of rtv. Tested ice maker. Made full harvest, no leaks. Ran hassoqc. Unit passed. Please allow 24 hours for ice.; dspstn on spec-tagged invntry: 1 DA82-02645A ICEMKR UPDATE and 1 DA97-14504C ICE BCKT"
We serviced a
GE MONOGRAM (H) DISHWASHER
Model ZDT925SSN3SS
Near Omaha, NE 68135
Koby
Job Details:
11/15/2024
Customer states that unit is stopping with detergent still on the door. Found that pressure sensor is intermittently getting blocked by debris. Recommend replacement of pressure sensor.
We serviced a
LG DRYER
Model DLEX8600BE.AEBEEUS
Near Glenwood, IA 51534
Kelvin
Job Details:
11/15/2024
"Returned with parts. Removed original door, installed new. Verified with customer that unit is operating properly. Job complete."
We serviced a
SAMSUNG DRYER
Model DVE50M7450
Near West Des Moines, IA 50265
Mike
Job Details:
11/15/2024
"Dryer will power on but will not run when you press start. Found that the blower thermostat was tripped. Reset thermostat and tested unit it and found that the thermistor was reading 40* low causing the dryer to overheat and trip the thermostat. Installed new thermistor and tested unit and it is now reading correctly. Job complete. ; dspstn on spec-tagged invntry: 1 DESAMKIT MAINT KIT-SAMSUNG , used 1 DC32-00007A (THERMISTOR), and 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Shawnee, KS 66216
Eric
Job Details:
11/15/2024
"Customer states ice maker frozen up, found ice in ice room dethawed ice installed ice maker silicone auger ice bucket y clips. Tested unit harvested and called for water good to go; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DA97-14504C ICE BCKT"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Kansas City, KS 66106
Eric
Job Details:
11/15/2024
Customer states while unit in use controls get foggy and er code found door seal old and not sealing quoted repair customer accept replaced door seal tested unit no longer steaming out the top
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model DCE33A-1SC
Near Omaha, NE 68137
Derek
Job Details:
11/15/2024
"Tech arrived and machine is running. Opened door and found a single jet of water spraying from both orifices. Flipped curtain back and both caps and spinners are missing. Reached into reservoir and removed 3 spinners, 2 caps, and a large o-ring. None of those parts were loose or missing on previous trips. Tech tried to reinstall caps and found that the threads are loose. Tried to apply thread tape and tech can't tighten components properly without blocking the spinners. Caps and nozzles will need to be replaced to appropriately address this issue. Will order parts and return next week. Job is not complete. ; ordrng 2 02-1840-00 (Nozzle base)s and 2 02-1841-00 (Nozzle cap)s and 2 13-0617-08 (Base seals)s, dspstn on spec-tagged invntry: 1 12-2907-21 INLET VALVE SCTSMN/SUBZ"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FG/AA
Near Omaha, NE 68135
Koby
Job Details:
11/15/2024
"Customer states that unit wont heat. Replaced magnetron and diode. Reassembled unit and ran test cycle, unit functions properly. Job complete. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE"
We serviced a
FISHER PAYKEL(H) WASHER
Model GWL11
Near Lansing, KS 66043
Austin R
Job Details:
11/15/2024
Customer states that unit isnt draining at all. Repalced pump for customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Lincoln, NE 68521
Kannon
Job Details:
11/15/2024
"Returned with parts. Steam cleaned excess ice to remove evap cover. Replaced evaporator fan, reassembled unit and ensured new parts are all properly functioning. Unit is working great after repairs. Job complete."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC37SS0
Near Lincoln, NE 68527
Ali
Job Details:
11/15/2024
Part warranty the bi metal Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
BOSCH WASHER
Model Axxis
Near Omaha, NE 68104
Lucas
Job Details:
11/15/2024
Uninstalled washer from cabinet. Disassembled back panel to reach motor. Installed new motor. Reassembled and tested. Unit is now operating properly.
We serviced a
CRITERION DISHWASHER
Model CDW2FCMW
Near Omaha, NE 68134
Shannon
Job Details:
11/15/2024
Unit has a drain error and fill error would recommend 1100101000221 and 17476000001140 for repair not stocked in town
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Council Bluffs, IA 51503
Lucas
Job Details:
11/15/2024
"Disassembled back panel to reach pump assembly. Installed new drain pump assembly and reassembled unit. Tested and washer is now draining properly. During test when washer reached full speed, noticed a sound coming from the clutch assembly. Unit will need a new clutch assembly. ; ordrng 1 DC97-18439B (Clutch assembly)"
We serviced a
LG REFRIGERATOR
Model LFDS22520S.ASTCNA0
Near Bellevue, NE 68123
Jacob
Job Details:
11/15/2024
Customer states unit is not cooling properly. Recharged the unit
We serviced a
GE REFRIGERATOR
Model DFE28JMKFES
Near Kansas City, MO 64158
Chris
Job Details:
11/15/2024
Customer states unit is not cooling properly. Unit needs new evap fan.; dspstn on spec-tagged invntry: 1 WR55X38248 CONTROL BOARD and 1 WR60X35205 MTR
We serviced a
SAMSUNG DRYER
Model DV433ETGJWR/A1
Near Omaha, NE 68164
Shannon
Job Details:
11/15/2024
Disassemble unit replace drum drive kit discount given test ok ; used 1 Desamkit (Drive kit) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Earlham, IA 50072
Darrin
Job Details:
11/15/2024
Customer stated that unit is not cooling in either section. Checked unit for codes after about and hour of run time. No codes present. Unit has a sealed system leak. Thanks.
We serviced a
LG WASHER
Model WT6105CW
Near Lincoln, NE 68506
Derek F
Job Details:
11/15/2024
Upon inspection the washer had made a loud chattering noise during a cycle. I first checked the rotor and it was clear of obstructions. I then checked the tub and found nothing stuck. Determined the noise was likely from a something stuck in the pump at the time. I filled the tub and drain the unit with no excessive noise. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Lincoln, NE 68508
Bryce
Job Details:
11/15/2024
"Is having frost buildup again and upon inspection verified complaint looks like Jack Frost from the door, went ahead and noticed that the door was always close so went ahead and moved the drain line push that up farther as it could have been letting humidity in that way, and also steamed out unit unit should now be good to go"
We serviced a
SAMSUNG OVENS GAS
Model NX58F5500SS
Near Council Bluffs, IA 51501
Lucas
Job Details:
11/15/2024
Customer states oven is not heating. Disassembled oven cavity to reach igniter. Tested igniter with amp clamp. Igniter only pulling 2.9 amps. Unit will need a new igniter. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Omaha, NE 68154
Mike F
Job Details:
11/15/2024
Replaced evap. Vacuumed and charged. Put unit into force cool and monitored frost pattern. Even frost pattern was forming.
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Fort Calhoun, NE 68023
Mike F
Job Details:
11/15/2024
Return with parts. Installed new ice box fan motor. Unit is operating as it should. Remaining balance collected.; pckd up 1 Wr60x31997 (Ice box fan)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFS2883AFB
Near Omaha, NE 68022
Derek
Job Details:
11/15/2024
Disassembled freezer and removed fan housing. Removed faulty fan from the mount and installed a new fan motor in place. Reassembled freezer and held the door switch closed. Fan now powers on and begins circulating air. Tech closed the freezer drawer and can hear the evaporator fan kick on. Machine will need a few hours to cool down. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Papillion, NE 68133
Jacob
Job Details:
11/15/2024
Customer states unit not drying properly. Fixed pinched off vent hose.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TFB
Near Omaha, NE 68111
Mark F
Job Details:
11/15/2024
Customer states unit stopped cooling. Found failed inverter
We serviced a
SAMSUNG WASHER
Model WA400PJHDWR/AA
Near Papillion, NE 68046
Kyle
Job Details:
11/15/2024
"Customer states unit making loud noise when starts cycle. Inspected unit found splines on wash plate and clutch are gone. Unit needs clutch and wash plate customer does not want to repair unit. Job complete ; dspstn on spec-tagged invntry: 1 DC82-01097W RECALL RPR KIT 4 DC97-05280W DAMPER *NEED GREASE* , and 1 DC97-16984A CLUTCH ASM"
We serviced a
? ICEMAKERS U/C(H)
Model AIMG151PSSILH
Near Omaha, NE 68137
Derek
Job Details:
11/15/2024
Inspected unit. Machine has a subtle vibration occurring but no operations are happening. Tech emptied reservoir into the bin and water is not evacuated. Tech removed drain hose and gravity drained the unit into a bucket. Tried to get machine to power on and it's not starting any operations. Tech spoke to Adam about findings and explained that the drain assembly has failed and that there is possibly other failures that tech is attempting to diagnose. Adam says to stop inspection of the machine as he will just swap the ice machine with the newer version that was released this year. Job is complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6900ACAA
Near Bellevue, NE 68005
Kyle
Job Details:
11/15/2024
Returned with part replaced mullion unit tests ok. Job complete
We serviced a
LG RANGE ELEC
Model LREL6323S.FSTLLGA
Near Bellevue, NE 68005
Kyle
Job Details:
11/15/2024
Customer states smoke is coming out under knobs on right side. Inspected unit found food spilled onto bottom of oven cavity and was burning off. No problems with unit recommend cleaning oven. Job complete
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6511SS/AA
Near Greenwood, NE 68366
Derek F
Job Details:
11/15/2024
"Upon inspection the convection fan wouldnt spin when cooking. I tested the fan and it was getting power but not spinning. I found a loose screw lodged in the fan motor that may have caused the failure. I replaced the fan motor and reassembled the oven. Finally, I ran a test cycle and the fan/oven are operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
SPEED QUEEN STACK W/D (H)
Model ATEE9ASP176TW01
Near Omaha, NE 68124
Jacob
Job Details:
11/14/2024
Customer states machine stops during spin. Replaced door lock.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA
Near Boone, IA 50036
Rory
Job Details:
11/14/2024
"44 fridge 55 flex 20 frzr; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE 1 DA82-02638A ICEMKR UPDATE , and 1 DD81-04511A RTV"
We serviced a
KITCHENAID REFRIGERATOR
Model DRFF507ESS01
Near Omaha, NE 68130
Kelvin
Job Details:
11/14/2024
"Customer states unit is not cooling, air temp in ff and fz are room temp. Found proper voltage and amp draw to compressor, but stops running after 15 seconds. Unit will require new sealed system. Customer declined repair. Job complete."
We serviced a
LG WASHER
Model WKEX300HBA
Near Grimes, IA 50111
Anthony
Job Details:
11/14/2024
Customer stated that unit door boot has damage and bits and pieces have been deteriorating. Replaced door boot for unit.
We serviced a
GE WASHER
Model WCCB1030B0WC
Near Papillion, NE 68046
Kyle
Job Details:
11/14/2024
Customer states unit is leaking water and does not agitate. Inspected unit found is leaking through tub seal. Unit needs tub seal and transmission parts are discontinued will not be able to repair unit. Job complete
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Des Moines, IA 50310
Anthony
Job Details:
11/14/2024
Customer stated that unit inner glass of door broke during operations. Proceeded to vacuum out unit thoroughly and replaced door assembly on unit.
We serviced a
SAMSUNG WASHER
Model WA45T3400AV/A4
Near Overland Park, KS 66062
Darrin
Job Details:
11/14/2024
Customer states that when unit gets to spin it keeps trying to fill with water and will never spin out the clothing. We got unit into diagnostics and found the ub error code this is for unbalanced load. Recommended replacing all 4 suspension rods along with the new grease. Thanks.
We serviced a
LG REFRIGERATOR
Model LRSOS2706S/00
Near Omaha, NE 68107
Kyle
Job Details:
11/14/2024
Customer states unit is not cooling. Inspected unit found CHE code indicating high side system leak. Unit will need compressor #Tca36811415 filter drier #Adh73150210 condenser #ACG76384507 and evaporator #ADL75840919 will need to auth and schedule return visit ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Papillion, NE 68046
Austin
Job Details:
11/14/2024
Customer states not cooling. Repaired sealed system.
We serviced a
SAMSUNG DRYER
Model DVE55CG7100VA3
Near Omaha, NE 68122
Shannon
Job Details:
11/14/2024
Inspect unit has failed heater replaced with new and test ok ran test vent does not pass left vent un hooked tech could not find on outside of house customer to clean vent or have cleaned and re hook up vent hose on back unit working again
We serviced a
GE REFRIGERATOR
Model UNC15NPWBII
Near Ames, IA 50010
Rory
Job Details:
11/14/2024
Replaced pressure switch
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Grimes, IA 50111
Anthony
Job Details:
11/14/2024
Customer stated that unit appears to be having issues with draining during operations. Customer will need water inlet valve to resolve unit issues; dspstn on spec-tagged invntry: 1 DD31-00005A PMP MTR-DRN
We serviced a
SAMSUNG OVENS ELECTRIC
Model NV51K6650DG/AA
Near Omaha, NE 68136
Shannon
Job Details:
11/14/2024
Unit was self cleaned and died pulled double wall oven for repair test ok
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Waukee, IA 50263
Mike
Job Details:
11/14/2024
Complaint of unit leaking underneath. Ran unit and found it to be leaking from the dispenser housing. Unit will need new dispenser housing assembly to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Urbandale, IA 50322
Anthony
Job Details:
11/14/2024
Customer stated that unit bottom freezer door is getting stuck and ice maker is over producing ice. Found ice maker needs replaced and rails need steamed out to prevent issues.; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 W10619951 TUBE-DRAIN
We serviced a
GE DISHWASHER
Model GDF570SGF2CC
Near Gretna, NE 68028
Kelvin
Job Details:
11/14/2024
"Customer states unit is not dissolving pods, water not getting hot. Inspected unit, found flood switch is full of debris and will require replacement. Customer approved repair. Removed original switch, installed new. Used diagnostic software to verify heater is working and temps are being reasonable properly. Job complete. ; used 1 WD21X10519 (FLOAT SWITCH FLOOD ASSY) from stock"
We serviced a
WHIRLPOOL FREEZER
Model EV200NZBQ00
Near Omaha, NE 68022
Mike F
Job Details:
11/14/2024
"Customer states freezer is not freezing. Customer states frost was all down the back on the suction line. Plugged unit in, compressor started and pulled 8amps. Head evaporator fan pulsing. Manually spun evaporator fan and fan took off but stopped. Let unit run for 15 minutes. Even frost pattern formed. Manually advanced defrost heater compressor stopped by heater failed to turn on. Checked bimetal, bi metal was open . Quoted for fan and by metal. ; dspstn on spec-tagged invntry: 1 W10822278 DEFROST TIMER KIT"
We serviced a
SAMSUNG DRYER
Model DVE53BB8900GA3
Near Lincoln, NE 68516
Bryce
Job Details:
11/14/2024
"Customer states unit is not running upon inspection. Verified complaint notice the belt was broke off ordered the parts and went ahead and put them on.; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) 1 DC93-00634A IDLER ASM , and 4 DC97-16782E ROLLER-NEW STYLE"
We serviced a
GE WASHER
Model GFW650SPN2SN
Near Hallam, NE 68368
Kannon
Job Details:
11/14/2024
"Upon arrival entered unit into service diagnostic mode. Found no error codes but drain pump motor isnt kicking on. Motor is receiving power from the board but not draining. Drain pump motor has burnt out and will need replaced. Installed new drain pump and tested unit draining 3 full tubs. Unit is working,g rest after repairs. Job complete. Customer approved $497.84."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Kansas City, MO 64113
Austin R
Job Details:
11/14/2024
"Customer states that unit is not producing ice and is frozen over, unit will need icemaker update.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER and 1 DA97-15217D ICEMKR"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061UG
Near Kansas City, MO 64113
Austin R
Job Details:
11/14/2024
"Customer states that unit won't drain customer will need a drain pump. Ordered for future repair.; ordrng 1 DD81-01527A (Drain pump (kc)), dspstn on spec-tagged invntry: 1 DC62-30314L VLV"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lincoln, NE 68524
Derek F
Job Details:
11/14/2024
Upon inspection the dishwasher was not cleaning dishes during the cycle. I started a test cycle and the unit did drain and fill as expected. The wash motor gets power but fails to move water. The sump assembly would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model GYE22GYNEFS
Near Omaha, NE 68022
Mike F
Job Details:
11/14/2024
"Customer states freezer not getting cold and not producing ice, freezer was at 40 and fresh food section at 45. Removed freezer evaporator cover, unit has sealed system issue. Parts are stocked, will need HBW approval before return. ; ordrng 1 WR87X36103 (Evap) and 1 WR87X23410 (Compressor) and 1 WR30X25766 (Ice maker), states that autho needed"
We serviced a
GE OVENS GAS
Model EGR2000EC0WW
Near Omaha, NE 68107
Jacob
Job Details:
11/14/2024
Unit not preheating. Needs ignitor.
We serviced a
GE OVENS GAS
Model EGR2000EC0WW
Near Omaha, NE 68107
Jacob
Job Details:
11/14/2024
Unit not preheating. Needs ignitor.
We serviced a
LG DRYER
Model DLEX3700W.ABWEEUS
Near Leawood, KS 66206
Eric
Job Details:
11/14/2024
"Customer states unit takes multiple cycles to dry clothes tested unit found unit getting up to temperature not obstructions in vent, sensor dry works normally, cannot find any issues with dryer; dspstn on spec-tagged invntry: 1 5301EL1001H ELEM 1001A-1001J"
We serviced a
GE REFRIGERATOR
Model PYE22KYNFFS
Near Clive, IA 50325
Mike
Job Details:
11/14/2024
"Unit is 44* in both sections. Found refrigerant leak on fresh food evaporator. Unit will need new evaporator, and filter drier to repair. Unit under 5 year sealed system coverage. Customer will need to call ge for a warranty dispatch."
We serviced a
THERMADOR (H) REFRIG BLD IN(H)
Model T36IT902NP/05
Near Prairie Village, KS 66208
Austin R
Job Details:
11/14/2024
"Customer states that unit is leaking from filter case repalced water filter, units good to go"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9671SR/AA
Near Lenexa, KS 66215
Chance
Job Details:
11/14/2024
"Customer states unit is not cooling. Diagnosed issue on previous visit. Replaced compressor and filter dryer in unit. Pressure checked welds, no leaks. Vaccumed unit down and charged with refrigerant. Pressures were great. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Omaha, NE 68105
Austin
Job Details:
11/14/2024
Customer states unit has 9C error code. Replaced main PCB.
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Omaha, NE 68106
Jacob
Job Details:
11/14/2024
Customer states leaking from underneath. Replaced sump assembly.
We serviced a
LG DRYER
Model DLE7300VE.ASSEEUS
Near Grimes, IA 50111
Anthony
Job Details:
11/14/2024
Customer stated that unit has wire damage at terminal connector. Verified customer complaint of burnt L2 wire on both power supply cord terminal and wire harness terminal connector. Will need to return with replacement wire harness with terminal connector to service unit. ; ordrng 1 EAD60946255 (Wire Harness)
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
