We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near La Vista, NE 68128
Koby
Job Details: 10/07/2024
"Customer states unit is not making ice. Found that fill tube to icemaker froze. Inspected unit and found that fill tube heater has failed. Fill tube heater is an integral part of the door and is non serviceable directly, the entire door would need to be replaced. Recommend replacement of freezer door, need to submit for authorization. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5201SR/AA
Near Bellevue, NE 68147
Kelvin
Job Details: 10/07/2024
"Returned with parts, removed original, installed new. Unit passed all diagnostic tests. Covered by manufacturer warranty, Job complete."
We serviced a
GE DISHWASHER
Model GDP665SYN4FS
Near Omaha, NE 68116
Shannon
Job Details: 10/07/2024
Inspect unit confirmed sensor out of range as noted in first fist may have been having issue gave estimate to repair from Person at house credit given from first visit service call ok to get doing install new sensor test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA00
Near Omaha, NE 68114
Travis
Job Details: 10/07/2024
Customer states unit was beeping and freezer lights were not working along with frost build up in freezer. Unable to find issue today. Suspect door may been held open.
We serviced a
SUB ZERO (H) REFRIG BLD IN(H)
Model CL4850UFD/S/P
Near Waukee, IA 50263
Mike
Job Details: 10/07/2024
Found that door switch for the left door was not seated properly causing the door switch to get pushed back and stuck behind trim. Properly seated door switch and now it is functioning properly. Checked right side and it wasnt clicked into place either. Checked error codes and found none. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Omaha, NE 68022
Mike F
Job Details: 10/07/2024
"Customer states fan noise again. Checked error codes. 25e and 22e error codes. Put unit into force defrost, heater turned on. Removed back wall, found heavy frost build up at top of back wall. Cleared all ice and changed defrost time. If issue comes back will need to put on extra heater and main control. Quoted for added repairs if needed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lincoln, NE 68506
Kannon
Job Details: 10/07/2024
Unit needed venting hooked up. Used customer supplied vent and secured both ends to the exit and dryer vent. Unit is working great. Customer paid service call fee.
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Papillion, NE 68046
Kelvin
Job Details: 10/07/2024
"Customer states unit smells burnt after running. Inspected unit, found dryer vent is clogged and will require a cleaning. Customer approved repair. Used vent cleaning kit. Job complete."
We serviced a
PERLICK (H) REFRIGERATOR
Model HP24RS-3-3R
Near Overland Park, KS 66213
Chris
Job Details: 10/07/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7FBB
Near Gretna, NE 68028
Mike F
Job Details: 10/07/2024
"Customer states fridge is not cooling. Evaporator fan is running. Removed evap cover, found no frost pattern. Checked compressor, no compressor or condenser fan. Quoted for new start device. Installed start device, found damper making noise. Gave quote for start device and damper. ; dspstn on spec-tagged invntry: 1 5303918549 FAN MOTOR , used 1 8201786 (START-DEV) from stock, pckd up 1 241600906 (Damper)"
We serviced a
MIELE (H) WASHER
Model W4842
Near Gretna, NE 68028
Mike F
Job Details: 10/07/2024
Installed water intake. Ran unit for full cycle. Payment collected.
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ1
Near Lincoln, NE 68516
Derek F
Job Details: 10/07/2024
"Customer states unit was not drying properly. I first tested the heater circuit for faults. The heater tco, thermostat and coils were ok. I physically inspected the coils and saw no signs of warping on the frame. I also tested the thermal fuse, tco, and outlet thermostat. All three tested ok so I reassembled the unit. I then put in money and ran a test cycle. I ran it for 20 mins unhooked from the venting and it was heating properly. I then ran it for a further 20 mins and could feel the heat on the venting. The dryer was heating and tumbling properly throughout the cycle. The dryer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
SAMSUNG OVENS GAS
Model NX58H5600SS/AA
Near Woodward, IA 50276
Rory
Job Details: 10/07/2024
"Replaced oven igniter.; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Chicago Precinct, NE 68022
Derek
Job Details: 10/07/2024
"Customer says that the dishwasher is leaking during use. Techs arrived and found water pooled on the floor under the door. Flooring is slightly warped from moisture. Ran dishwasher and immediately found leak developing on the right hand side of the dishwasher, near the drying duct. Tech h paused the cycle and checked dry duct retention nut. Nut inside of tub is loose and is allowing circulating water to splash out. Tech reinstalled the nut and continued cycle. Monitored for 30 minutes and no leaks are observed after addressing dry system. Job is complete."
We serviced a
LG REFRIGERATOR
Model LTCS20020W.ASWCNA0
Near Council Bluffs, IA 51503
Jacob
Job Details: 10/07/2024
"Customer states unit is not cooling properly. Installed new freezer Evap, compressor and filter drier."
We serviced a
BOSCH DISHWASHER
Model SHP878WD5N/10
Near Kansas City, MO 64131
Austin R
Job Details: 10/07/2024
Custoemr states unit won't drain switched drain pump units good to go.; dspstn on spec-tagged invntry: 1 00631200 PMP-DRN
We serviced a
LG REFRIGERATOR
Model LRMVS3006S.ASTCNA0
Near Lincoln, NE 68521
Derek F
Job Details: 10/07/2024
I arrived today with doors to replace ones damaged during install. I first disconnected power and replaced the freezer door. I found the right door we ordered was damaged. I will reorder the door and return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 ADC75566721 (Outer door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS1
Near Waukee, IA 50263
Rory
Job Details: 10/07/2024
"Replaced icemaker for defective icemaker; dspstn on spec-tagged invntry: 1 5304532555 ICEMKR , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
SAMSUNG WASHER
Model WA55CG7100AVUS
Near Omaha, NE 68116
Shannon
Job Details: 10/07/2024
Arrived at unit has no cold water hose going to unit asked for a hose customer gave tech one for test install parts ordered unit now drains and lights up as intended install customer supplied fill hose Turn in one way shut off and ninth hoses leak from rear of unit it ran report and passed shut unit off removed hose and informed customer they need to replace fill hoses before use other than that is ready for use
We serviced a
SAMSUNG REFRIGERATOR
Model RV2155SH
Near Kansas City, MO 64137
Chance
Job Details: 10/07/2024
Customer states unit is not freezing*things in freezer. Inspected unit and found temps in freezer was 22 with ice all over back evap. Found defrost issue occurring. Melted all ice away from fan and rest of evap assembly. Found drain clogged and not staining water properly. Cleaned drain out and ensured it was draining properly. Please allow 24-48 hours for unit to cool properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Omaha, NE 68104
Mark F
Job Details: 10/07/2024
"Customer states unit leaked. Was informed unit had not ran in over a year. Ran wash cycle. Unit filled, cycled drained properly. Did notice door is tough to close due to console cover hitting the wood frame. Informed customer to pull dishwasher out a little to allow proper closure."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRFF305EBS00
Near Roca, NE 68430
Kannon
Job Details: 10/07/2024
"Unit is 75? in both the freezer and fresh food section. Removed back cover and found compressor clicking. Removed start device and found old one had burnt out. Replaced start device and compressor kicked on, fans are running, unit is cooling as it should. Customer approved $304.74. Unit is working great after repairs job complete.; used 1 W10873801 (Start device) from stock"
We serviced a
MAYTAG DRYER
Model DE712/05
Near Omaha, NE 68134
Mark F
Job Details: 10/07/2024
Customer states unit continues to spin and doesnt heat. Door switch is broken in closed circuit. Found roller bearing on back right broken. Heater is grounded. Needs all 3.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FFMV1845VS
Near Lincoln, NE 68526
Bryce
Job Details: 10/07/2024
Customer states unit is not working upon inspection. Verified complaint noticed that the door interlock are broken. The spring is not pulling them down with the attention. They are supposed to be at will be needing new door.; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Kansas City, MO 64116
Austin R
Job Details: 10/07/2024
"Customer states that unit is tripping gcfi, changed plugs that refrigerator was plugged into units good to go"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63BB851112AA
Near Bonner Springs, KS 66012
Ben
Job Details: 10/07/2024
"Customer states unit has a dent in the top glass, they are unsure how it happened. Replaced glass top."
We serviced a
MIELE (H) REFRIGERATOR
Model CIB36M1IR1/04
Near Omaha, NE 68114
Travis
Job Details: 10/07/2024
Unit had full frost pattern. Fans all running. Called tech line. Had me run through ice maker test. Said if it doesnt make ice in 24 hours will need to come check again. Gave Reference 1009598073
We serviced a
GE DISHWASHER
Model GDP645SYN3FS
Near Papillion, NE 68046
Jacob
Job Details: 10/07/2024
Customer states unit is leaking water. Tighten the vent cap.
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHCP115-SS81A
Near Omaha, NE 68114
Koby
Job Details: 10/07/2024
"Return with parts. Disassembled unit and replaced circulation pump. Reassembled unit and ran test cycle, compressor locked after running for 10 minutes, no ice production. Need to complete a full system rebuild, replacement of evaporator, condenser, compressor, and drier. Ordering parts and scheduled return. ; ordrng 1 80-54376-01 (Compressor) and 1 80-54079-00 (Condenser) and 1 80-54349-00 (Evaporator)"
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMCS3022GSS3
Near Lincoln, NE 68527
Kannon
Job Details: 10/07/2024
Unit has a bad magnetron. Per whirlpool this unit does not have available parts for service other than the turntable motor. Discussed with customer the best option would be a new unit. Left customer with part numbers that could help find comparable microwaves for the space he has in the cabinets + trim kits. Job complete. Collected service call
We serviced a
WHIRLPOOL RANGE ELEC
Model WFE540H0ES0
Near Shawnee, KS 66203
Ben
Job Details: 10/07/2024
Customer states unit is staying approx 100 below set temp and wont heat up. Unit needs new bake element.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AD5
Near Omaha, NE 68022
Travis
Job Details: 10/07/2024
Replaced deli drawer
We serviced a
AMANA WASHER
Model NTW4516FW
Near Lincoln, NE 68506
Bryce
Job Details: 10/07/2024
Customer states unit unit is having a hard time finishing the cycle upon inspection. Verified complaint noticed that the water on the cold side is not always always filling properly when ahead and clean. The screen still did not fix the issue as the issue seems to be internal within the valve.; dspstn on spec-tagged invntry: 1 W11307244 LID LOCK LATCH ASM 3 WIRE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW8
Near Prairie Village, KS 66208
Chance
Job Details: 10/07/2024
"Customer states unit will not produce ice. Confirmed previous techs diagnosis as the bar drive was stripped out. Replaced bar drive on auger. Tested unit, unit is functioning properly with no issues. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHS863WD5N/13
Near Omaha, NE 68135
Koby
Job Details: 10/07/2024
"Return with parts. Pulled unit out with floor protection and removed water from the base of the unit. Installed and leveled unit properly. Removed old tub seal and installed the new one. Reassembled unit and ran test cycle, unit functions properly. Job complete."
We serviced a
SAMSUNG DRYER
Model DVE45T3400W/A3
Near Papillion, NE 68046
Koby
Job Details: 10/07/2024
"Customer states that unit will not run. Inspected unit and found that blower housing tco failed. Thermal cut off failed due to unit overheating. Confirmed that element is not grounded and is in spec, heater is in good condition. Found that thermistor is out of spec. Recommend replacement of thermistor and tco. ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMAL LIMITER"
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF2S
Near Omaha, NE 68157
Kelvin
Job Details: 10/07/2024
"Customer states unit is popping breaker during use, will reset and same issue. Inspected unit, power is off. Confirmed issue. Removed display to door switches, found safety switch has failed and will require replacement. Reccomended replacing all door switches. Customer approved repair. Removed original door switches, installed new. Verified with customer that unit is operating properly, job complete. ; dspstn on spec-tagged invntry: 3 28QBP0495 SWITCH 3/16 SPDT and 3 28QBP0496 SWITCH 1/4 SPDT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5100SRAA
Near Gardner, KS 66030
Chris
Job Details: 10/07/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Omaha, NE 68137
Derek
Job Details: 10/07/2024
Techs arrived and ran two test cycles of the washing machine. Both cycles complete without any issues developing. Tech discussed findings with customer and customer will monitor for other failures. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Des Moines, IA 50312
Rory
Job Details: 10/07/2024
Replaced main control board; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Bellevue, NE 68123
Derek
Job Details: 10/05/2024
"Inspected fridge and no errors are active. Customer says ice stopped, suddenly, 2 months ago. Tech disassembled and removed original 2016 ice room components. Thawed ice accumulation from room and dried completely. Applied sealant to the room, cut the air duct nibs, and installed the y-clip drip directors. Installed updated g auger and updated 2023 ice maker. Ran test cycle and found water not entering mold. Pulled fridge and thawed waterline channel in the ceiling of the unit. Ran tests again and ice maker now harvests and successfully refills with water. Job is complete. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV"
We serviced a
DCS (H) REFRIG BLD IN(H)
Model RF24RE
Near Mission Hills, KS 66208
Austin R
Job Details: 10/05/2024
Customer states that unit it is dead tested or voltage at outlet it's good unit will need new main board. ; ordrng 1 251224 (Main board assy(kc))
We serviced a
LG DISHWASHER
Model LDFN4542S.ASSESNA
Near Council Bluffs, IA 51503
Mark F
Job Details: 10/05/2024
Customer states unit stopped mid cycle and doesnt turn on. verified 120 at junction. Removed door. Found bad wire on harness. Repaired wire with solder and spring wrap. Unit operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Spring Hill, KS 66083
Austin R
Job Details: 10/05/2024
Customer states unit just stopped cooling randomly but issue is no longer persisting. Units good to go
We serviced a
SAMSUNG WASHER
Model WF45N5300AW/US
Near Lenexa, KS 66219
Austin R
Job Details: 10/05/2024
"Customer states that unit won't drain nor will it dispense softener, unit will need a new 3 way valve, and a new drain pump.; ordrng 1 DC62-00142G (3 way valve(kc)) and 1 DC31-00187A (Drain pump (kc))"
We serviced a
GE DISHWASHER
Model GSC3500D50BB
Near Omaha, NE 68104
Shannon
Job Details: 10/05/2024
Inspect unit is working today possible intermittent timer issue ; dspstn on spec-tagged invntry: 1 WD21X10261 SWITCH
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Papillion, NE 68046
Mike F
Job Details: 10/05/2024
"Customer states washer is leaking. Started unit, removed top panel, rear cover and drain cover. No evidence of water leaking from valves or dispenser. Drain line is good, door boot is good. Found evidence of water leak on bottom counter weight. Checked error codes, no stored error codes. Let unit run for 20 minutes, cancelled and put into spin only. Drum is moving back and fourth. Leak was due to clothing being pushed again door causing leak. Unit needs back half replacement. Customer declined repair. Service call collected."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Bennington, NE 68007
Mike F
Job Details: 10/05/2024
Return with parts. Installed harness and pcb. Unit passed HASS OQC.; dspstn on spec-tagged invntry: 1 DD97-00484D MOTION ASM
We serviced a
AMANA RANGE GAS
Model AKS30WW
Near Omaha, NE 68104
Mark F
Job Details: 10/05/2024
"Customer states unit doesnt ignite. Found breaker to be popped. Reset breaker and tested. All but 1 burner on each cooktop working properly. Left and right cook top each have a stuck gas valve. Would need replaced, parts are No Longer available. HBW would need to find a comparable valve is wanting repaired.; ordrng 2 Y0308252 (Valve Y0308252)s, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model TAG IS OFF
Near Omaha, NE 68134
Shannon
Job Details: 10/05/2024
Model tag is gone inspect unit no agitation or spin happening noise from below unit rattle remove motor coupling is spinning on transmission shift has metal style coupling transmission shaft has been rounded out from loose coupling would recomend transmission and coupling for repair out unit back together is currently spinning but no warranty no repairs done
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Omaha, NE 68136
Derek
Job Details: 10/05/2024
"Customer states that lower freezer ice makers are broken. Simultaneously, cooling in the freezer has become problematic. Tech arrived and found temperatures proper. Fridge is floating a hair high, between 43 and 46. Freezer is between -5 and 7. Tech can see ice maker molds broken and thermistor is hanging. Connected to machine with hass device and ran tests. Cooling tests go back 5 days ago and show that the freezer warmed up to roughly 32 degrees for 24hrs and then cooled back down. Tests all pass. Temperature graph indicates to the technician that a door was likely ajar and caused moisture intrusion. Freezer was able to rebound after running 4 defrost cycles. Tech finds no immediate issues with cooling and will order two ice makers to repair that issue. Job is not complete. ; ordrng 1 Da97-22160a (Ice maker) and 1 Da97-22162a (Ice maker), dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE"
We serviced a
GE REFRIGERATOR
Model PFSF2MIYCWW
Near Omaha, NE 68106
Travis
Job Details: 10/05/2024
Customer states fresh food section not cooling after being gone for a few days and freezer having been left open slightly. Put in diagnostics. Ran heater. It functions. Evap motor runs. Will need to evaporator defrosted. Heater ran until airflow was present into ff section. Told customer to monitor.
We serviced a
LG WASHER
Model WT5680HVA
Near Omaha, NE 68136
Travis
Job Details: 10/05/2024
Customer states unit is leaking. Found it leaking in multiple spots. Small leak on inlet valve solenoid. Larger leak from clutch. Also clutch is failing causing it to stutter and water is splashing over top of tub. No repair at this time.
We serviced a
GE DISHWASHER
Model GDF530PSM0SS
Near Omaha, NE 68122
Mark F
Job Details: 10/05/2024
Customer states unit doesnt turn on. Found proper voltage supply. Unit needs control board update.; pckd up 1 WD21X31909 (CONTROL BOARD - MAIN) and 1 WD21X32165 (CONTROL BOARD - MAIN)
We serviced a
BOSCH DISHWASHER
Model SHE43RL6UC/64
Near Omaha, NE 68124
Mike F
Job Details: 10/05/2024
Customer states dishwasher door cable broke. Found cable hanging out of side of dishwasher. Quoted for new springs and cable. Customer declined. Service call collected.
We serviced a
ELECTROLUX DRYER
Model EFME627UTT1
Near Omaha, NE 68116
Travis
Job Details: 10/05/2024
Customer states they had hvac company out for what they thought was leak in basement. Leak was found to be coming from dryer vent. HVAC company cleaned venting. Venting disconnected and units pulled forward on arrival. I ran unit and tested steam function. Working properly. Plugged venting will cause moisture to sit in vent. Checked venting to outside. It is clear. ; dspstn on spec-tagged invntry: 1 DFLX8 VENTING 8'
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Papillion, NE 68046
Derek
Job Details: 10/05/2024
"Arrived and found 39 and 40 errors active. Disassembled room and thawed fully. Installed y clip assembly, applied oem sealant, and cut nibs on air ducting. Installed foam riser pad and updated drain tube onto auger and installed auger into machine. Installed updated 2024 ice maker. Ran two harvest and fill tests and both pass. Installed new ice bin. Job is complete. ; used 1 DA81-11160A (FOAM PAD-AUGER), 1 DA97-14474C (Bin), 1 DD81-04511A (RTV), and 1 DA97-19898A (DRAIN TUBE W HTR) from stock"
We serviced a
SAMSUNG DRYER
Model DVE45R6100P/A3
Near Omaha, NE 68137
Derek
Job Details: 10/05/2024
Arrived and inspected dryer. Welded seam on the drum gas split and drum is separating. Drum and drum support rollers will need replaced to repair issue properly. Will order parts for return trip. Job is not complete. ; ordrng 1 Dc97-14849m (Drum) and 2 DC97-16782E (Drum roller)s
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE63A6711SG/AA
Near Kansas City, KS 66112
Austin R
Job Details: 10/05/2024
Customer states that unit turns on by its self and starting heating up in the oven. Unit is throwing cf2 will need to replace both boards and wire harness.; ordrng 1 DG94-04041E (Ui (kc)) and 1 DA96-00853A (MAIN HARNESS (KC)) and 1 Dg94-04025a (Sub pbc (kc))
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Overland Park, KS 66221
Austin R
Job Details: 10/05/2024
"Customer states that unit won't power on, confirmed customer will need a main board"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB00
Near Lee's Summit, MO 64081
Austin R
Job Details: 10/05/2024
Customer states that fridge randomly shuts off and doesn't cool. Found a bulletin for this issue customer will need new defrost board. ; ordrng 1 W10366608 (Defrost board (kc))
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070UG/AA
Near Omaha, NE 68154
Mark F
Job Details: 10/05/2024
Customer unavailable. spoke with customer over ring door bell.
We serviced a
ZLINE REFRIGERATOR
Model RFM-W-36
Near Gretna, NE 68028
Derek
Job Details: 10/04/2024
"Customer states control panel and ice maker are not working. Inspected unit and verified issue. Tested continuity on wiring harness in flex drawer. Found one broken wire. Customer had received new wiring harness from the manufacturer. Installed part and tested unit. Unit functioning as designed. Ice maker does not have any test modes, so techs are unable to verify ice production. Job complete"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Leawood, KS 66209
Ben
Job Details: 10/04/2024
"Customer states they are smelling a mold or mildew smell from the laundry room and thinks its coming from the washer. Found no issues, advised some cleaning options. ; dspstn on spec-tagged invntry: 1 WX10X312 WASHER MAGIC 12 FL OZ"
We serviced a
SAMSUNG MICROWAVE OVEN
Model SMH9207ST
Near Omaha, NE 68154
Mike F
Job Details: 10/04/2024
"Customer states microwave will run for 2 minutes then go to clock and vent and light buttons are pushed in. Microwave was acting normal when tech arrived. Removed control panel to reassemble buttons for microwave. Push button brackets are broken, was able to reposition control. Reapplied power to microwave. Microwave failed to turn on. Checked fuses, fuses are good. Checked voltage in and out of filter board, both are 120v. Checked power to main control, main control getting 120v. Main control is discontinued. Tech waived service call, microwave was working when tech arrived, microwave is no longer usable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM03
Near Des Moines, IA 50315
Mike
Job Details: 10/04/2024
Unit is -12 in freezer and 30* in fridge. Adjusted thermostat warmer and it was way out of range before it cycled off. Thermostat is out of range and will need replaced to repair. ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lincoln, NE 68507
Ali
Job Details: 10/04/2024
During inspection I ran the unit in a diagnostic mode. I cycled the ice maker and confirmed it was operating properly. During the diagnostic test I noticed the ice box fan was not activating. Gained access to the control board and confirmed voltage to the ice fan while it was on. Unit was sending proper voltage. Unit will need a new ice box fan. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 W11407678 (EVAP FAN MOTOR (STANDARD FRENCH DOOR))
We serviced a
GE DISHWASHER
Model GSD3630F00WW
Near La Vista, NE 68128
Lucas
Job Details: 10/04/2024
Disassembled toe kick of dishwasher to reach drain solenoid. Disassembled solenoid and installed a new o ring seal on sump. Installed new solenoid and reassembled unit. Tested and unit is draining properly and no longer leaking.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Elkhart, IA 50073
Anthony
Job Details: 10/04/2024
Customer stated that unit has been having problems with freezing over on evaporator and problems with cooling. Inspected unit and found poor frost pattern on evaporator with compressor running. Didnt find any issues with voltages or thermistors. Customer will need sealed system components serviced to resolve issues.
We serviced a
LG WASHER
Model WM3885HWCA
Near Olathe, KS 66061
Eric
Job Details: 10/04/2024
No answer rescheduled to monday; schdld next appmnt for 10/7 MON PM
We serviced a
WHIRLPOOL DISHWASHER
Model DU8900XT-4
Near Omaha, NE 68130
Kelvin
Job Details: 10/04/2024
"Customer states unit is leaking during use. Inspected unit, found suds are building up high enough causing water to drip from front side. States this may coincide with new detergent theyre using. Reccomended using less, running a few cycles with no detergent. Will call back if issue continues. Job complete. ; dspstn on spec-tagged invntry: 1 4387043 COVER"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23BB89008MAA
Near Omaha, NE 68022
Mike F
Job Details: 10/04/2024
"Installed control, compressor and drier. Unit gave c84 error. Called Samsung tech support. Samsung provided the following 7k number 7006250414."
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 632/02
Near Omaha, NE 68132
Travis
Job Details: 10/04/2024
Cleared ice from evap. Installed new evaporator thermistor. Turned unit on. Cleared error code. Replaced fresh food gasket. Formed with hair dryer. Told customer to push door firmly for a few days. Unit is now operating properly.
We serviced a
LG DRYER
Model DLEX4000W
Near Ankeny, IA 50023
Anthony
Job Details: 10/04/2024
Customer stated that unit is displaying error D80 after drying cycle. Inspected customer vent and found customer has foil flex vent. Customer will need vent cleaning to resolve issues. Will need a ladder to service vent cleaning will have to schedule return to service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Lincoln, NE 68516
Ali
Job Details: 10/04/2024
During inspection unit would still have abnormal power issues. Grabbed another board and reprogrammed it. Allowed the unit to run for over 40 minutes with no issues.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LRMXS2806D.ASBCNA1
Near Crete, NE 68333
Ali
Job Details: 10/04/2024
Pulled the unit utilizing my floor protection and removed the old condenser fan assembly. Installed the new assembly and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG WASHER
Model WA51A5505AV
Near Kansas City, MO 64139
Chris
Job Details: 10/04/2024
Customer states there is a whining sound during spin. Unit needs new gear case and clutch.
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Indianola, IA 50125
Mike
Job Details: 10/04/2024
Unit worked fine for a month or so and is now getting the f51 error again. Inspected and found the tub was hard to turn by hand at first then broke free. Found a towel had gotten between the bottom of the basket and the tub and was binding it up. Was able to fish it out. Ran and tested unit and it is now functioning properly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Omaha, NE 68127
Kyle
Job Details: 10/04/2024
Returned with parts defrosted ice room installed new auger ice maker and ice bin. Could not update software hass would not let me download update. Will need to return with board if has any issues. Cycled ice maker unit tests ok will need to allow 24 hours to produce ice. Job complete ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Kansas City, MO 64114
Austin R
Job Details: 10/04/2024
Customer states that unit will randomly stop in the middle of cycle. Replaced dampers and main board.
We serviced a
GE REFRIGERATOR
Model GSL22JFZBLB
Near Papillion, NE 68133
Kyle
Job Details: 10/04/2024
Customer states unit leaking from freezer. Inspected unit found drain grommet popped up not allowing water to drain into pan. Cleared ice buildup pushed grommet back into drain and sealed with rtv. Water line in door was also frozen thawed line if freezes again will need dispenser heater. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDI02IRBT1
Near Lincoln, NE 68526
Derek F
Job Details: 10/04/2024
Upon inspection the dishwasher had not been opening the dispenser during cycles. Customer also mentioned soap falling out and not being dissolved. I ran multiple test cycles and found the wash motor is extremely weak and failing during some cycles. The dispenser has also failed and doesnt open to release the soap. The dishwasher would need a new sump assembly and dispenser to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE PROFILE MICROWAVE OVEN
Model PSB2201NSS02
Near Omaha, NE 68137
Derek
Job Details: 10/04/2024
"Customer states that her display intermittently has glitches and issues. Customer has been resetting the breaker panel to get operations proper again. Techs arrived and oven works properly. Display has no issues. Discussed further and customer says that display will sometimes go out completely and will sometimes flash. Techs tested operations and all heating actions work correctly. No display issues are occurring and techs are unable to replicate the issue at this time. Due to previous experience, tech suggests replacement of digitizer display. Provided quote to customer and customer wants to hold off at this time. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Omaha, NE 68164
Shannon
Job Details: 10/04/2024
Water and ice wont come out door with paddle calibrated amount works tho w11028219 is recommend for dispensor to work not stocked in town ice maker test ok while there if no ice in 24 hours would recommend new ice maker
We serviced a
GE REFRIGERATOR
Model PGE29BYTCFS
Near Lee's Summit, MO 64064
Austin R
Job Details: 10/04/2024
"Customer states that unit is overfilling pitcher, ordered water valve, and dispenser housing. ; ordrng 1 WR02X44226 (Filter housing (kc)) and 1 WR57X24979 (Silonoid valve(kc))"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA1
Near Omaha, NE 68154
Mike F
Job Details: 10/04/2024
"Customer states dishwasher has a smell, heating element is bent and a piece has broken off and it is not washing. Started unit. Washer filled, wash motor was humming. Took amp draw on motor, unit has locked motor. Broken piece is from spray arm. Checked error codes, 6-1 error code stored for water level. Bypassed float switch, unit is slow to fill. Low water has caused all issues with dishwasher. Quoted for new motor, water valve, heating element and and lower spray arm."
We serviced a
LG WASHER
Model WKEX300HBA
Near Omaha, NE 68105
Koby
Job Details: 10/04/2024
Return with parts. Replaced door boot. Unit functions properly. Job complete.
We serviced a
GE OVENS GAS
Model JGBS30DEK2BB
Near Omaha, NE 68117
Kyle
Job Details: 10/04/2024
Customer states oven is not heating. Inspected unit found bad bake igniter. Called Scott for approval and left voicemail ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Kansas City, KS 66101
Eric
Job Details: 10/04/2024
"Customer states unit gets f4e4 error error os for fan checkered unit out found fan connector broken off fan, quoted repair customer declined"
We serviced a
LG RANGE ELEC
Model LREL6325D.FBDLLGA
Near Fremont, NE 68025
Shannon
Job Details: 10/04/2024
Replace parts test ok
We serviced a
LG RANGE ELEC
Model LRE30451ST/01
Near Bellevue, NE 68123
Jacob
Job Details: 10/04/2024
Customer states front left burner is not working. Unit will need a new front left burner.
We serviced a
LG WASHER
Model WT4870C
Near Bellevue, NE 68147
Kyle
Job Details: 10/04/2024
Customer states cycle selector is not working. Inspected unit will need to replace user interface. Replaced interface unit tests ok. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW
Near Omaha, NE 68164
Kelvin
Job Details: 10/04/2024
"Customer states dishes are not washing dishes. Inspected unit, verified in service mode unit is operating properly. Checked owi sensor, tests within range, on high side. Used video to verify spray arms are turning, clean. Recommend replacing owi sensor to ensure proper reading throughout cycle. ; ordrng 1 W11612329 (Owi)"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Omaha, NE 68111
Jacob
Job Details: 10/04/2024
Tech was assigned as a helper;
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PW7A
Near Lincoln, NE 68506
Derek F
Job Details: 10/04/2024
"Upon inspection the dishwashers dispenser is failing to release soap during cycles. I first ran the unit to confirm proper function of the wash motor, drain pump, inlet valve and heater. The dispenser motor has failed and would need to be replaced to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Adel, IA 50003
Anthony
Job Details: 10/04/2024
Customer stated that unit appears to not be draining. Upon arrival inspected unit install and found unit needed high loop to help cleaning and draining performance. Made adjustment to unit and verified unit is draining. Job complete .
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Greenwood, NE 68366
Kannon
Job Details: 10/04/2024
Returned with icemaker. Removed broken icemaker and installed new. Tested unit with a cycle and fill. Unit is working great after repairs. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Ashland, NE 68003
Derek F
Job Details: 10/04/2024
I arrived today with parts for the repair. I first replaced the ice maker and then the ice bucket. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Omaha, NE 68111
Lucas
Job Details: 10/04/2024
Customer states washer is not agitating. Drained unit and tilted back to verify belt is on. Belt is on. Shifter is moving properly. Pulled agitator off of shaft and found stripped gears. Unit will need a new agitator.
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Omaha, NE 68122
Kelvin
Job Details: 10/04/2024
"Customer states unit may be vent cleaning, requested inspection. Vent tube is good, dryer heats ave cycles properly. Checked airflow with anomometer, over 1400ft/min. Not required, customer declined. Job complete"