We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF1
Near Lincoln, NE 68507
Ali
Job Details:
10/31/2024
During inspection water would not come out of the filter housing. Tried to clear up the pressure tab with no success. Unit will will need a new filter housing assembly. Once the parts have been received office will call to reschedule. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 EPTWFU01 (Filter) and 1 5304522623 (I/M VALVE - FILL VALVE 3 -COIL)
We serviced a
LG WASHER
Model WT7150CW.ABWETUS
Near Council Bluffs, IA 51503
Jacob
Job Details:
10/31/2024
Customer states lid is making a loud noise. Installed new lid assembly and bracket
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Omaha, NE 68105
Travis
Job Details:
10/31/2024
Customer states door wont unlock. Found mechanism broke. Can connect with newfi and it will try to unlock but wont. Will need new lock. Called Miguel who approved ; ordrng 1 WH01X28354 (Door lock)
We serviced a
ELECTROLUX DRYER
Model ELFE7637AT0
Near Roca, NE 68430
Kannon
Job Details:
10/31/2024
Found idler pulley was loose. Replaced idler pulley and ran unit for 10 minutes again. Unit is running great with no extra noise. Job complete. ; dspstn on spec-tagged invntry: 4 5304523152 ROLLER
We serviced a
SAMSUNG RANGE ELEC
Model NE63A6751SS/AA
Near Overland Park, KS 66212
Eric
Job Details:
10/31/2024
Customer states front left burner stays on even in low settijg found switch sparking excessively causing contacts to stick together replaced switch tested now good to go
We serviced a
GE REFRIGERATOR
Model GYE22KMHGES
Near Lansing, KS 66043
Chris
Job Details:
10/31/2024
Customer states unit is not cooling properly in the fresh food section. Unit needs new evap fan.; dspstn on spec-tagged invntry: 1 WR60X35205 MTR
We serviced a
JENNAIR (H) REFRIGERATOR
Model JFC2089HES
Near Blair, NE 68008
Mark F
Job Details:
10/30/2024
"Customer states unit isnt cooling. Unit was on. Compressor and fan were off. Tried to jump start compressor in service mode. Compressor would hum and shut off. Ohm tested compressor: top left to center-t, top right to center-5, left to right-0. Compressor is locked.; ordrng 1 W10613606 (start dev.) and 1 W10160407 (compressor) and 1 WPW10207861 (jazz board)"
We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHCP115-IS81A
Near Lincoln, NE 68502
Ali
Job Details:
10/30/2024
During inspection I allowed the unit to run two full ice cycles. During the cycles I confirmed a proper water flow over the grid. Confirmed proper water levels. I removed the plug and allowed the evaporator to build a frost pattern. It did take some time but it did start producing some frost pattern. Contacted tech line and we confirmed the unit was programmed to the correct model. Noticed there was a E1/E2 error code. Cleared the code and did a factory reset. After the factory reset I did a full power reset at the breaker. Ran another cycle. During the cycle there was no indications of any ice buildup. Unit has a seal system issue. Tech line is going to submit for a replacement ice maker. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; saved tckt
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Bellevue, NE 68123
Jacob
Job Details:
10/30/2024
Customer states unit is not powering on.
We serviced a
LG WASHER
Model F3S3CKK2EV.ABLEEUS
Near Bellevue, NE 68005
Jacob
Job Details:
10/30/2024
Customer states unit will not power on. Reset the unit and unit is now operating properly.
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS
Near Douglas, NE 68344
Kannon
Job Details:
10/30/2024
During inspection found motor has gone out on unit. Quoted customer for repairs and they will think on it. Customer will call in if they want repairs made. Collected service call fee. Job complete.
We serviced a
FRIGIDAIRE RANGE ELEC
Model FGIH3047VF
Near Unadilla, NE 68454
Kannon
Job Details:
10/30/2024
"During inspection found unit is working great and connecting to pans as it should. Informed customer the pans that they have need to be placed properly on the burners, and it is completely normal for the unit to pulse heat to maintain the set temperature for the burner. Unit is working great."
We serviced a
JENNAIR (H) REFRIGERATOR
Model JFC2089HES
Near Blair, NE 68008
Mark F
Job Details:
10/30/2024
"Customer states unit isnt cooling. Unit was on. Compressor and fan were off. Tried to jump start compressor in service mode. Compressor would hum and shut off. Ohm tested compressor: top left to center-t, top right to center-5, left to right-0. Compressor is locked.; ordrng 1 W10613606 (start dev.) and 1 W10160407 (compressor) and 1 WPW10207861 (jazz board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Lincoln, NE 68510
Derek F
Job Details:
10/30/2024
Found icemaker cavity frozen up with ice from moisture being pulled in from cavity seams. Ice maker is no longer making ice. Steamed out icemaker cavity and removed icemaker and auger. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger assembly and new ice maker. Checked line on back and black line is showing. I then cycled the icemaker and it completed the cycle and filled.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Seward, NE 68434
Derek F
Job Details:
10/30/2024
Upon inspection customer had found water seeping under the wall behind the washer. I first checked the hoses and found no leaks at the joints. I then ran a quick cycle and watched the washer drain. The stand pipe did not overflow and the washer drained properly. I then inspected the houses valves and found both leaking a bit. The water is coming from the valves in the wall and the customer will need to contact a plumber.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Omaha, NE 68022
Travis
Job Details:
10/30/2024
Customer states fresh food section is not cooling and also ice is not producing. Connected newfi. Ice room is 3 degrees. No water in mold. Cycled ice maker. It cycled and filled. For fresh food not cooling unit has a failed fan motor. Customer opted to only fix fan. Installed new fan. Unit is now operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS
Near Unadilla, NE 68454
Kannon
Job Details:
10/30/2024
"Customer stated unit is not frosting up, it is making irregular sounds. During inspection could not find any ice building up in any fans to make noise. Entered service diagnostics and ran each fan individually and checked to ensure theyre working properly. Cycled icemaker and ran water valve to dispenser door and icemaker. Unit is not making any irregular sounds on any component. Customer will try and record the sound it makes if it does make the sound again. Job complete. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"
We serviced a
GE REFRIGERATOR
Model PVD288BYNFS
Near Hickman, NE 68372
Kannon
Job Details:
10/30/2024
Returned with parts. Installed dispenser door and freezer door seal. Unit is sealing great and working great after repairs. Cleaned built up ice out of the freezer from not having a door seal. Job complete.
We serviced a
WOLF (H) OVENS ELECTRIC
Model DO3050PE/S/P
Near Urbandale, IA 50323
Mike
Job Details:
10/30/2024
"Lower oven will not let you select the temp. Found that the proceeds to,use the,lower oven is to select lower oven, then the cycle you want to run and then set the temp. If you just touch bake without selecting an oven first it defaults to the upper. Unit is operating normally. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Des Moines, IA 50315
Mike
Job Details:
10/30/2024
Found food blocking air flow from the damper casing the rest of the fridge to be warm. Educated customer on proper loading.
We serviced a
SAMSUNG DRYER
Model DVE52A5500V/A3
Near Omaha, NE 68022
Kelvin
Job Details:
10/30/2024
"Returned with parts. Removed original pcb, installed new. Unit is operating properly. Verified with customer. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Lincoln, NE 68521
Bryce
Job Details:
10/30/2024
Customer states unit is leaking from the icemaker up upon inspection. Verified complaint notice that the leak was actually coming from the drain line from the evaporator as the drain line was fully plugged when head and steamed out drain line unit unit is now operating properly and water is now draining how it is supposed to.
We serviced a
DANBY FREEZER
Model DUFM032A3WDB-3
Near Omaha, NE 68116
Mike F
Job Details:
10/30/2024
"Customer states fridge is not freezing. 31f in freezer with thermostat at lowest setting. Compressor is loud. No noticeable temperature change on discharge or suction line. Power cycled unit to check amp draw, compressor locked. Unit will need new compressor."
We serviced a
LG STACK W/D (H)
Model WM3998HBA
Near Kansas City, MO 64110
Austin R
Job Details:
10/30/2024
"Customer states that unit is leaking and is showing an ie error code, found filter not installed fully so it was dumping water out of the front of unit."
We serviced a
LG STACK W/D (H)
Model WM3997HWA
Near Kansas City, MO 64110
Austin R
Job Details:
10/30/2024
Customer states that unit isnt dryer clothes good enough. Tested and unit is good to go.
We serviced a
MIELE (H) DISHWASHER
Model G2470SCVI
Near Paola, KS 66071
Eric
Job Details:
10/30/2024
Replaced drain pump tested unit still same issue found issue is with water intake system installed old drain pump ordered intake system and rescheduled; ordrng 1 10656631 (Intake system)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Mission, KS 66202
Austin R
Job Details:
10/30/2024
"Customer states that units icemaker is freezing over and dripping did an icemaker kit update; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA94-02663A PCB , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FGEF3042KFB
Near Des Moines, IA 50315
Mike
Job Details:
10/30/2024
Remove and replace main pcb board. ; dspstn on spec-tagged invntry: 1 R3W4FT 4' 3W RANGE and 1 R4W4FT 4' 4W RANGE
We serviced a
KITCHENAID ICEMAKERS U/C(H)
Model KUIX305ESS1
Near Omaha, NE 68130
Derek
Job Details:
10/30/2024
"Removed ice from the bin and installed a new water filter. Started self clean cycle and added 6oz of nickel safe cleaner to the water reservoir. While circulating cleaner throughout system, tech manually removed covers and cutter for cleaning. Tech scrubbed parts by hand and allowed cleaner to rub through 25 minute cycle. Tech manually wipes everything down with a microfiber towel and reassembled. Installed new bin level sensor and allowed production cycles to resume. After flushing it's self out twice, the machine begins freezing an ice slab on the evaporator. Job is complete."
We serviced a
SAMSUNG RANGE ELEC
Model NE63T8911SS/AA
Near Omaha, NE 68127
Kyle
Job Details:
10/30/2024
Customer states they heard a pop and unit displayed cf0 error. Unit has communication issue between main and sub pcb. Parts are on order ; saved tckt
We serviced a
SAMSUNG RANGE ELEC
Model NE63T8911SS/AA
Near Omaha, NE 68127
Kyle
Job Details:
10/30/2024
Customer states they heard a pop and unit displayed cf0 error. Unit has communication issue between main and sub pcb. Parts are on order ; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B26FT80SNS
Near Westwood Hills, KS 66205
Chance
Job Details:
10/30/2024
Customer states unit is leaking water when ice maker cycles. Upon arrival customer stated they have had the ice maker off for a few years because when it was on unit would leak from back left corner. Upon inspection found ice maker was on but wasnt producing ice. Attempted to run test mode but ice maker would just hum and not cycle. Unit will need new ice maker. Ice maker is discontinued and NLA from any part source we have. Job complete.
We serviced a
TRUE (H) REFRIGERATOR
Model T-49
Near Olathe, KS 66061
Chance
Job Details:
10/30/2024
Customer states unit was very hot and not cooling and making loud noise. inspected unit and found condenser was very clogged not allowing air flow and condenser fan was the source of the noise as bearing went out in it. Replaced condenser fan on unit and cleaned condenser thoroughly. Started unit and unit was almost down to cool temps within minutes. Job complete. ; pckd up 1 4YFG2 (Condenser motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2333AS
Near Overland Park, KS 66214
Chance
Job Details:
10/30/2024
Customer states unit is now freezing things up top. Inspected unit and found damper closed on arrival. Unit will need new temp sensor for fresh food side. Follow up tbd by office based on part availability. ; ordrng 1 5303918775 (Temp sensor (KC))
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lincoln, NE 68507
Bryce
Job Details:
10/30/2024
Customer states dryer is not powering on upon inspection. Verified complaint noticed that the thermal fuse in the back on the blower housing is blown will be needing a new thermal fuse will be out tomorrow to put it on.; ordrng 1 WP3392519 (FUSE NON-RESETTABLE (CHECK TSTATS))
We serviced a
INSIGNIA WASHER
Model NS-TWM41WH84
Near Waukee, IA 50263
Anthony
Job Details:
10/30/2024
Customer stated that unit has obstruction underneath agitator assembly. Proceeded to remove agitator assembly and remove obstruction.
We serviced a
GE DISHWASHER
Model GDF540HGD0BB
Near Overland Park, KS 66212
Austin R
Job Details:
10/30/2024
"Customer states that unit is leaking from front left side of the door, unit will need a new inner door."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Omaha, NE 68127
Kyle
Job Details:
10/30/2024
Returned with parts replaced both adjusters. Job complete
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FS/AA
Near Omaha, NE 68137
Kelvin
Job Details:
10/30/2024
"Customer states units door will not stay shut, spring mechanism will not latch. Inspected unit, verified issue. Unit will require new door. Removed original, installed new. Verified with customer unit is operating properly. Covered by manufacturer warranty, job complete."
We serviced a
LG REFRIGERATOR
Model LMXS28626S.ASTCNA
Near Council Bluffs, IA 51501
Lucas
Job Details:
10/30/2024
Customer states handle screw was stripped when fridge was delivered. LG sent replacement handle that was wrong part. Installed new handle and tested. Unit is now assembled properly.
We serviced a
LG WASHER
Model WM3570HVA
Near Omaha, NE 68142
Shannon
Job Details:
10/30/2024
Disassemble adjust clamps clean door boot all test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHs36EEB6
Near Omaha, NE 68137
Kelvin
Job Details:
10/30/2024
"Customer states unit is not making noise, not cooling properly. Inspected unit, found proper frost pattern, ice bucket is full. Removed evap cover, no ice builtup around fan or evap. Shut unit off from cold control, verified sound with customer is damper assembly. Damper clicks but is operating normally. Condenser and tray is full of debris. Removed tray, vacuumed out condenser. Job complete."
We serviced a
SAMSUNG OVENS ELECTRIC
Model NE59R6631SG/AA
Near Lincoln, NE 68512
Derek F
Job Details:
10/30/2024
"Upon inspection the oven was giving a CF-2 error code indicating a communication error. The unit also had flashing lights on the display. A new main PCB, sub PCB, display board and overlay will be needed and I will return to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 DG92-01084A (Main pcb) and 1 DG07-01005A (Display board) and 1 DG96-00674A (Touch panel) and 1 DA97-14504C (Sub PCB)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Omaha, NE 68134
Lucas
Job Details:
10/30/2024
Customer states ice maker hasnt worked in a long time due to freezing up. Customer also has ice forming on evap cover hitting fan blade. Unit will need an ice maker update and a water leakage kit installed. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Lenexa, KS 66227
Austin R
Job Details:
10/30/2024
"Customer states that units icemaker is frozen and bucket is stuck, replaced icemaker put rtv all over the gaps, and tested unit is good to go. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA97-13718C ICE MAKER , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-20157A ICE BCKT"
We serviced a
THERMADOR (H) REFRIGERATOR
Model T36IT901NP/06
Near Prairie Village, KS 66208
Eric
Job Details:
10/30/2024
Customer states ice maker doesn't work found filter not inserted all the way reinstalled filter tested ice maker now working
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68132
Lucas
Job Details:
10/30/2024
Customer states water is dripping out of dispenser when getting ice. Temps in fridge are 38 and -3 in freezer. Ice maker is producing cubes properly. Ice in bucket looks frosty. Bucket has lots of frost built up at bottom. Bucket seal appears damaged and bucket has a crack. Unit will need a new ice bucket. Also found bits of ice and calcium in dispenser seal. Cleaned out ice and debris. Installed new ice bucket. Informed customer to wait 24hrs for ice production. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV
We serviced a
SAMSUNG WASHER
Model WF45H6300AW/A2
Near Ankeny, IA 50023
Rory
Job Details:
10/30/2024
Technician recommended main board. ; dspstn on spec-tagged invntry: 1 DC64-00519B LATCH WP8182634
We serviced a
LG DRYER
Model DLEX3570V
Near Bennington, NE 68007
Kelvin
Job Details:
10/30/2024
"Customer states unit is showing d95 error. Inspected unit, found unit gets hot, no airflow. Removed vent, airflow present. Unit will require vent cleaning. Customer approved repair. Performed vent cleaning. Unit is operating properly. Job complete."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021EG/AA
Near Bennington, NE 68007
Shannon
Job Details:
10/30/2024
Disassemble door reattached door sliding and adjust and lubed test ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Olathe, KS 66062
Eric
Job Details:
10/30/2024
"Customer states water comes out when ice dispensed found previous tech had missed a spot where ice had built up cleared ice tested harvested no leak found ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"
We serviced a
BOSCH DISHWASHER
Model SGV68U53UC/F8
Near Omaha, NE 68132
Mark F
Job Details:
10/30/2024
"Customer states unit wont advance cycles. Verified complaint. Found fault in aqua stop line. Replaced. Ran 9 minute rinse cycle in its entirety. Ran normal, eco, express was all until detergent dispenser engaged. Unit is now operating properly. Informed customer they will need a new shut off valve installed going to dishwasher."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Omaha, NE 68134
Lucas
Job Details:
10/30/2024
Customer states washer will not advance through cycle. Shuts itself off after sensing. Put unit into service mode. Error related to lid lock present. Tested in test mode. Lid lock is attempting to lock but cant. Unit will need a new lid lock assembly.
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Omaha, NE 68122
Mark F
Job Details:
10/30/2024
Customer states unit not operating at all. Verified complaint. Entered Newfi. Communications errors between the boards. Recommend replacing UI and PCB. ; dspstn on spec-tagged invntry: 1 WD21X24900C PCB *ADD CORE*
We serviced a
KENMORE WASHER
Model 110.26722693
Near Lincoln, NE 68526
Bryce
Job Details:
10/30/2024
Customer states unit is overfilling upon inspection verified complaint went ahead and pulled off the top cover and blew through the pressure hose but the pressure hose was blocked. Was able to unblock it Unit is now operating properly.
We serviced a
DACOR (H) OVENS GAS
Model PCD230S
Near Lee's Summit, MO 64064
Austin R
Job Details:
10/30/2024
Spoke with customer and customer would like tech back out so they can clean the windows in the oven
We serviced a
FABER RANGEHOOD
Model INPL4219SSNB-B
Near Kansas City, MO 64108
Austin R
Job Details:
10/30/2024
"Customer states that units grates don't go in properly, installed grease guard and knobs. Units good to go"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AA
Near Omaha, NE 68164
Mike F
Job Details:
10/30/2024
"Return with parts. Installed ice maker, auger, and bucket. Sealed inside of ice house. Cycled ice maker, ice maker cycled and called for water. Unit passed HASS. ; dspstn on spec-tagged invntry: 1 DD81-04511A RTV"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near West Des Moines, IA 50265
Rory
Job Details:
10/30/2024
Costumer states unit was leaking. Unit was not leaking when tech was there. Tech recommends to change detergent. ; dspstn on spec-tagged invntry: 1 DD82-01988A SEAL KIT
We serviced a
WHIRLPOOL OVENS GAS
Model WFG320M0BS3
Near Des Moines, IA 50317
Rory
Job Details:
10/30/2024
"Replaced oven igniter ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN and 1 5303935066 UNI.FLAT IGNITOR KIT , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
MIDEA DRYER
Model CDE41N1AW
Near Omaha, NE 68111
Mark F
Job Details:
10/30/2024
Customer states burning smell coming from drier. Tested airflow in drier. Failed. Inspected venting. Venting goes into wall that leads to outside.
We serviced a
GE PROFILE DISHWASHER
Model PDT715SYN3FS
Near Carlisle, IA 50047
Mike
Job Details:
10/30/2024
Unit is leaking water. Found that the elbow hose from wash pump to sump has a tear in it. Will need wash pump kit to repair. ; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE
We serviced a
LG REFRIGERATOR
Model LFXS26596D
Near West Des Moines, IA 50266
Mike
Job Details:
10/30/2024
Unit completely warmed up. Compressor and fans running tapped system and pressures are 18 low side 18.9 high side indicating an inefficient compressor. Will need to replace compressor and drier to repair. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA36811409 R600 TCA36811415
We serviced a
EDGESTAR ICEMAKERS U/C(H)
Model IB250BL
Near Papillion, NE 68046
Jacob
Job Details:
10/30/2024
"Customer states ice maker is not making ice. Cleared jammed ice, unit is now cycling properly."
We serviced a
COVE (H) DISHWASHER
Model DW2450WS
Near Omaha, NE 68124
Derek
Job Details:
10/30/2024
Arrived at home and found entrance to home is located near the garage. Home is currently being built or remodeled and other technicians are here. Tech entered kitchen and found a cover dishwasher matching model and serial information. Tech inspected and found top right mounting tab broken and missing. Remaining 5 mounting tabs are proper and undamaged. Tech called manufacturer and manufacturer says that the mounting tab is not replaceable and confirmed that the tab is a part of the frame. Tech line suggests that the customer mount the machine with the remaining 5 mounting brackets. Job is complete.
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Lincoln, NE 68503
Kannon
Job Details:
10/30/2024
During inspection found unit will need a dryer repair kit for the idler and rollers. Quoted customer $344.76. Paid service call fee. They will think on repairs and call in to schedule. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMEDBBC/AA
Near Lenexa, KS 66219
Austin R
Job Details:
10/30/2024
"Customer states that units icemaker is freezing over, replaced icemaker and auger and sealed ice room with rtv; dspstn on spec-tagged invntry: 1 DA82-01396A BUCKET ASM LONG W PLATE 1 DA97-12540G AUGER , and 1 DA97-15217D ICEMKR"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Omaha, NE 68106
Kyle
Job Details:
10/30/2024
Custome states unit not spinning and displayed error code. Inspected unit found f3e1 and f8e3 codes stored. Tested unit and verified is filling and draining properly. Unit needs pressure switch and main control
We serviced a
GE DRYER
Model GFD85ESSN0WW
Near Clive, IA 50325
Anthony
Job Details:
10/30/2024
Customer stated that unit appears to be getting hot and they can smell burning wire smell. Found customer power supply receptacle as culprit. Recommend customer have electrician replace receptacle.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Leawood, KS 66209
Eric
Job Details:
10/30/2024
"Customer states unit makes loud noise found evap cover frozen up quoted repair customer accept cleared ice installed drain kit unit now good to go; dspstn on spec-tagged invntry: 1 DA32-10104N SENSOR 1 DA81-11067A USE DD81-04511A , and 1 DA82-01415A WATER LEAKAGE KIT"
We serviced a
LG REFRIGERATOR
Model LFCS22520S /05
Near Des Moines, IA 50310
Rory
Job Details:
10/30/2024
"Preformed sealed system repair ; dspstn on spec-tagged invntry: 1 5421JJ1001R EVAP 1 ADH73150210 DRIER UV , 1 TCA38151706 R134 CMPRSR R134 , and 1 TCA37071511 COMPRESSOR"
We serviced a
MIELE (H) COFFEE MAKER (H)
Model CVA7845
Near Stilwell, KS 66085
Chance
Job Details:
10/30/2024
Customer states they get a message saying please check bean level when bean trays are full. Inspected unit and put in service mode. Unit is registering that bean containers are inserted just that they are not full. Tech line walked me through possibilities and ruled it down to replacing the sensors in unit. Will order parts amd return to install them. ; ordrng 1 10503943 (Sensors (KC))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Omaha, NE 68102
Kelvin
Job Details:
10/30/2024
"Returned with parts. Removed original icemaker, installed new. Harvest cycle begins. Give unit 24 hours to make ice, dump first batch. Use the rest after. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHE43RL6UC/64
Near Omaha, NE 68144
Derek
Job Details:
10/30/2024
"Customer says that she recently had a house full of guests and was using her dishwasher more than normal. Customer says her daughter noticed water on the floor while the unit was running, which prompted her to call in for service. Tech arrived and found unit empty and dry. Spray arms are undamaged, clean, and firmly attached. Removed kick panel and found valve and floor dry. Started cycle with detergent added and monitored. After 30 minutes, tech experiences no leaking. Tech paused cycle and opened the door. Foubd extremely heavy sudsing going on. Tech opened the rinse aid dispenser and believes that dish soap may have been added, as the fluid is very thick. Tech emptied rinse aid dispenser out using a syringe, but tech is unable to determine if it's rinse aid or not. Tech refilled rinse aid and added cooking oil to cut through the suds. Continued watching and still found no leaking occurring. Tech believes that additional use and usage by others over the last few cycles may have led to improper loading or improper use. Job is complete."
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Plattsmouth, NE 68048
Kyle
Job Details:
10/30/2024
Replaced diverter assembly unit tests ok. Job complete
We serviced a
GE DRYER
Model DWXR483EG7WW
Near Omaha, NE 68134
Jacob
Job Details:
10/30/2024
Customer states unit is not heating properly. Removed blockage in the venting.
We serviced a
ELECTROLUX DRYER
Model Efme617stt0
Near Elkhorn, NE 68022
Shannon
Job Details:
10/30/2024
"E hd error has failed main board door swtich is good not stocked in town ; ordrng 1 5304505522 (Board), dspstn on spec-tagged invntry: 1 W10169313 SWITCH-DOR"
We serviced a
JENNAIR (H) MICROWAVE OVEN
Model JMC1116AS0
Near Lincoln, NE 68502
Ali
Job Details:
10/30/2024
During inspection when the unit was running it would start to spark. Removed the mica paper and cleaned all of the buildup. Ran a bowl of water for over 2 minutes with no issues. Unit is now operating.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Omaha, NE 68137
Kelvin
Job Details:
10/30/2024
"Customer states unit is leaking water, comes from bottom of unit. Inspected unit, no obvious signs of active leak. Ran test cycle with console removed. Valves are not leaking, nothing spraying outside of tub. Set unit to drain, found stand pipe is overflowing and will require a plumber to service. Job complete."
We serviced a
GE DISHWASHER
Model CDT765SSF7SS
Near Des Moines, IA 50309
Anthony
Job Details:
10/30/2024
Customer stated unit is leaking during operations. Found unit drain pump needs replaced to resolve issues. Customer also mentioned lower spray arm is no longer operating. Customer will need replacement lower spray arm as well.
We serviced a
GE MONOGRAM (H) REFRIGERATOR
Model ZISB480DMA
Near Omaha, NE 68164
Mike F
Job Details:
10/30/2024
"Customer states ice cycles forming in freezer. Found fill cup on ice maker frozen. Steamed out ice bucket, cycled ice maker. Noticed small drips of water from fill tube. Unit will need new water valve. Customer also states dispenser is not working correctly. Found large amounts of condensation on bottom of dispenser. Ice is getting jammed in chute and partially melting due to insulation break down, causing flapper to jams and ice to not dispense. Unit still needs new door. Ordering water valve and ice bucket. ; ordrng 1 WR57X33326 (Valve) and 1 WR30X32633 (Ice bucket)"
We serviced a
VENT-A-HOOD RANGEHOOD
Model B200MSL
Near Omaha, NE 68130
Travis
Job Details:
10/30/2024
Right side motor is loud. Left side barely runs. Will order.
We serviced a
LG RANGE ELEC
Model CBGS3628S
Near Fremont, NE 68025
Mike F
Job Details:
10/30/2024
Return with parts. Installed grates.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Omaha, NE 68132
Kyle
Job Details:
10/30/2024
Customer states unit is not cooling at all. Inspected unit found was in demo mode. Took unit out of demo mode unit is starting to cool. Job complete
We serviced a
VIKING (H) REFRIGERATOR
Model VCBB5363ERSS00
Near Des Moines, IA 50311
Rory
Job Details:
10/30/2024
Technician recommended possible replacement of thermistor
We serviced a
SAMSUNG RANGE ELEC
Model NX58R9421ST/AA
Near Omaha, NE 68022
Austin
Job Details:
10/30/2024
Customer states oven not heating properly. Wanted with thermocouple. Average temp when set to 350 is 348. Oven within spec. No repair needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW3
Near Omaha, NE 68132
Lucas
Job Details:
10/30/2024
Customer states dishwasher is not cleaning properly. Also has an odor. Put unit into diagnostics mode to check errors. Unit has an error for no heat. Pulled unit out to test element. Element has no continuity and will need replaced. Sump filter is a bit dirty and will need cleaned. Suggested using a dishwasher cleaner for the odor.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA
Near Omaha, NE 68116
Shannon
Job Details:
10/30/2024
Thaw unit perform icemaker update 24 hours for ice ran hass passed and sent
We serviced a
LG RANGE ELEC
Model LREL6323S
Near Lincoln, NE 68504
Ali
Job Details:
10/30/2024
During inspection the customer split the oven door to clean the glass. I reinstalled the parts to complete the door assembly. Door is opening and closing properly. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S
Near Blair, NE 68008
Mark F
Job Details:
10/30/2024
"Customer states unit not cooling. Verified complaint. Temperatures upon arrival: 70/50. Could audibly hear the compressor rattling. Installed new compressor. Filled with 100 PSI of nitrogen. No leaks. Vacuumed 700 microns. Added 2.01oz of R600. Final pressure, low:-5, high:50. Please allow 24 hours for unit to cool to operating temperatures."
We serviced a
SAMSUNG WASHER
Model WA52A5500AV/US
Near Gardner, KS 66030
Chris
Job Details:
10/30/2024
Customer states unit had a burning smell. Unit needs new main PCB.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Lincoln, NE 68526
Derek F
Job Details:
10/30/2024
Upon inspection the refrigerators upper lights had stopped working. I removed the top panel and confirmed the lights were connected properly and there wasnt any loose connections. There is a service bulletin from whirlpool to replace the failed lights with a kit. This repair is covered by whirlpool for up to five years after purchase date. The refrigerator would need the lighting kit to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
SUB ZERO (H) REFRIGERATOR
Model B142UFD/0
Near Lincoln, NE 68520
Ali
Job Details:
10/30/2024
During inspection unit had an active fault for the fresh food relay on the board. Utilizing diagnostic I manually cycled the fresh food compressor and it did not power on. Did a software update and ran another test. Confirmed via live view the temperatures were dropping. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB3
Near Olathe, KS 66062
Chris
Job Details:
10/30/2024
Customer states unit is not draining properly. Unit needs new drain pump.
We serviced a
BOSCH DISHWASHER
Model SHX68R56UC/63
Near Omaha, NE 68130
Derek
Job Details:
10/30/2024
"Customer says that the water tap icon is displaying while the dishwasher is operating. Performance seems to still be proper. Tech started machine and confirmed. After a few moments, the dishwasher begins beeping with a faucet displayed. Checked tub water level and found that the dishwasher is actually over filled. Opening door prompts drain to occur. Tech tested 3 cycles and all had the beeping and displayed faucet. Tech entered service mode and found E0 displayed, indicating no failures. As test went on, E3 water error is displayed, followed by E5 which indicates over fill level of water inside the machine. Diagnostics for errors are non-existent. Tech can confirm the error codes by visually inspecting the water level, but tech has no way to determine if the unit is fill excessively because it's being told to based on incorrect sensor data, or if it's occurring due to an electric/mechanical failure of the valve and computer. Due to the uncertain nature of the failure, tech is forced to quote for all components related to the water level control. Main computer, fill valve, flow meter measuring device, and fill level/ overflow assembly will all be suggested for repair. Provided quote to the customer and the customer declined. Job is complete."
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FG/AA
Near Lincoln, NE 68521
Bryce
Job Details:
10/30/2024
"Customer states unit Sparks caught fire upon inspection, called Samsung and did inspection."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNB14
Near Omaha, NE 68142
Shannon
Job Details:
10/30/2024
Disassemble adjust clamps clean door boot all test ok discount given ; pckd up 1 Edr5rxd1 (Filter) and 1 Wp2186443 (Housing)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Omaha, NE 68124
Jacob
Job Details:
10/30/2024
Customer states units door is falling off. Unit will need a new door assembly.
We serviced a
GE DRYER
Model GTX42EASJ1WW
Near Omaha, NE 68142
Shannon
Job Details:
10/30/2024
Start switch issue customer has part console broken we03x24547 is console with mount install start button unit working today discount given ; dspstn on spec-tagged invntry: 1 WE04X26139 TCO-DRYER and 1 WE1X21975 FUSE 30A 250V 3AB
We serviced a
MAYTAG WASHER
Model CAV2005AWW
Near Omaha, NE 68144
Mike F
Job Details:
10/30/2024
"Customer states not draining. Found broken lid lock. Will need to order and return.; ordrng 1 WP21001135 (Lid lock), dspstn on spec-tagged invntry: 1 W10820036 SWITCH,DOOR and 1 WP35-6780 PUMP-WATER"
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
