We serviced a
U-LINE (H) ICEMAKERS U/C(H)
Model UHNP115-IS01B
Near Omaha, NE 68154
Mike F
Job Details:
10/04/2024
"Customer states f13 error. Reset ice machine and cleared codes. Unit began to produce ice, auger is making grinding noise. Found water residue in basin. Quoted for auger and seals. Customer found try and get onetime parts and labor coverage through Uline. Service call collected."
We serviced a
THERMADOR (H) REFRIGERATOR
Model KBUDT4255E/01
Near Olathe, KS 66061
Chance
Job Details:
10/04/2024
"Replace$ ice guide in unit. Tested unit, unit is functioning properly with no issues. Job complete."
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Olathe, KS 66061
Ben
Job Details:
10/04/2024
Return with parts. Replaced dampers.
We serviced a
ARCTIC KING FREEZER
Model ARC070S0ARWW
Near Lincoln, NE 68505
Derek F
Job Details:
10/04/2024
Upon inspection the freezer had stopped cooling. I first confirmed the outlet had power. I then confirmed there was power at the thermostat and compressor. The compressor would not start. The freezer would need a new compressor. Customer declined the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF3
Near Omaha, NE 68144
Koby
Job Details:
10/04/2024
"Return with parts. Removed old dispenser module and installed the new one. Reassembled unit and tested, unit functions properly. Job complete."
We serviced a
GE REFRIGERATOR
Model GSS25LSWA SS
Near Lee's Summit, MO 64064
Austin R
Job Details:
10/04/2024
"Customer states that units dispenser gets stuck, replaced icecase route. Units good to go"
We serviced a
BOSCH MICROWAVE OVEN
Model HMC54151UC/07
Near Omaha, NE 68022
Derek
Job Details:
10/04/2024
"Customer states that popcorn takes 4 minutes to pop and that the oven doesn't seem to heat items properly. Techs tested oven capabilities and verified that all 3 heating elements energize and heat without issue. Surface tenperature of the broil element exceeds 800 degrees. Techs placed mug of water into the machine and selected the auto reheat function. After roughly 2 minutes the microwave shuts off. Techs checked mug and water is at a rolling boil. Techs downloaded the owners manual, usage guide, and technical service manual to review. Operations all fall in line with expected times and heat ranges listed. Techs find no physical issues with the oven or microwave and do not suggest any repairs at this time. Job is complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Omaha, NE 68134
Lucas
Job Details:
10/04/2024
Refrigerator UI was set to Celsius. Held door alarm button down to access menu to change toFahrenheit. Unit is now displaying proper temperatures.
We serviced a
GE REFRIGERATOR
Model GNE29GGKBBB
Near Omaha, NE 68105
Kelvin
Job Details:
10/04/2024
"Customer states unit is not cooling, temp fluctuated. Inspected unit, found evap fan is not functioning. Removed drawer and shelves. Found evap fan bearing has failed and will require replacement. Customer approved repair. Removed original fan, installed new. Unit is operating properly. Job complete. ; used 1 WR60X35205 (MTR) from stock"
We serviced a
MAYTAG WASHER
Model MDWC300XW0
Near Malcolm, NE 68402
Kannon
Job Details:
10/04/2024
Entered unit into service diagnostic mode. Drain pump works for a couple cycles then the bearings cause the pump to overheat and lock up. Will order drain pump and return as soon as possible for the customer. Collected full $344.75. ; ordrng 1 WPW10276397 (Pump)
We serviced a
FRIGIDAIRE FREEZER
Model FFU20F9GW3
Near Kansas City, MO 64114
Chris
Job Details:
10/04/2024
Customer states unit has ice build-up inside. Unit needs new door gasket.; ordrng 1 5304507199 (Door gasket (kc))
We serviced a
GE DISHWASHER
Model GDT665SSN5SS
Near Lincoln, NE 68520
Derek F
Job Details:
10/04/2024
"Upon inspection the dishwashers ui cover was broken. I pulled the unit, removed the door and installed the new UI cover. I then reinstalled the dishwasher and confirmed it operated properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
KENMORE DRYER
Model 11085876401
Near Kansas City, MO 64116
Eric
Job Details:
10/04/2024
Customer states unit doesn't heat found blown heater replaced heater tested unit is good to go; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML
We serviced a
DACOR (H) OVENS GAS
Model dop36m96glm/da
Near Overland Park, KS 66210
Chance
Job Details:
10/04/2024
"Customer states units display is not working. Inspected unit and found display is lit up but does not display anything. Parts sent by dacor was a main board, not a display. Display is needed. Follow up tbd by office based on part arrival. ; ordrng 1 Dg94-02777a (Display (KC))"
We serviced a
BLOMBERG DISHWASHER
Model DWT25500SS
Near Prairie Village, KS 66208
Chance
Job Details:
10/04/2024
"Customer states unit is filling with water even when off. Replaced water valve on unit. Tested unit, unit is functioning properly with no leaks. Job complete."
We serviced a
KENMORE WASHER
Model 79640272900
Near Underwood, IA 51576
Mark F
Job Details:
10/04/2024
Customer states unit makes a loud noise when spinning. Found the teeth in rotor to be stripped. Teeth on tub spline in good order.
We serviced a
LG REFRIGERATOR
Model LRMDC2306D/01
Near Roca, NE 68430
Kannon
Job Details:
10/04/2024
"Craft icemaker has gone out. With updated model and serial, will order correct craft icemaker and return at a time that works best for the customer. ; ordrng 1 AEQ73449901 (Craft icemaker)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Council Bluffs, IA 51503
Lucas
Job Details:
10/04/2024
Removed old evap cover and defrosted drain. Installed insulation behind evaporator. Installed new heat probe on element. Installed new defrost sensor. Installed new evap cover. Pulled unit out and installed new duckbill drains. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP
We serviced a
SAMSUNG WASHER
Model WA45T3400AW
Near Omaha, NE 68116
Shannon
Job Details:
10/04/2024
Inspect unit is roaring in spin ran thru hass and passed Leaned unit back no signs of oil or leakage has internal bearing issue inside transmission tried to get wash plate off also wont come off recommend gear case and wash plate for repair not stocked in town
We serviced a
BOSCH RANGE GAS
Model PRG366WH/08
Near Kansas City, MO 64154
Chance
Job Details:
10/04/2024
"Customer states unit needs new door switch as a fire melted the old one off. Swapped door switch on unit. Tested unit, unit is functioning properly. Job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Omaha, NE 68136
Kelvin
Job Details:
10/04/2024
"Customer states unit has bent hinge, hits crisper drawer. Inspected unit, confirmed issue that drawer hits door hinge when opened. Removed door, hinge. Found hinge is straight, frame of unit is bent. Contacted samsung tech line with video support, denied warranty claim due to physical damage. Job complete."
We serviced a
LG REFRIGERATOR
Model LFXS26596S/00
Near Bennington, NE 68007
Travis
Job Details:
10/04/2024
Unit was overcharged. Corrected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY00
Near Bennington, NE 68007
Derek
Job Details:
10/04/2024
Customer states freezer is thawing. Checked temperatures in both zones and found temperatures within normal operating parameters. Compressor attempted to start multiple times without success after techs power cycled machine. Pulled unit out to inspect the starter. Starter was pulling 8.5 amps consistently. Starter will need to be replaced. Called landlord and provided quote for repair. Landlord approved repair. Replaced starter and plugged in unit. Compressor kicked on immediately. Unit now functioning as designed. Job complete
We serviced a
GE WASHER
Model GTW755CPM1DG
Near Grimes, IA 50111
Anthony
Job Details:
10/04/2024
Customer stated that augur on agitator assembly broke near bottom and is no longer secured to base. Inspected augur and found 1/4 of the plastic broke off resulting in no longer operational. Customer will need replacement part to resolve. ; pckd up 1 WH43X31240 (Augur)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR
Near Lincoln, NE 68522
Kannon
Job Details:
10/04/2024
Unit has a cracked icemaker. Removed old icemaker and installed new. Tested unit with a cycle and fill. Unit is working great after repairs. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WTD970SAH70
Near Omaha, NE 68116
Mike F
Job Details:
10/04/2024
"Customer states wheels on left side broke. Found both wheels on left adjuster broken away from, adjuster. Quoted for new adjusters. Customer approved. Replaced adjusters. Payment collected."
We serviced a
MIELE (H) REFRIG BLD IN(H)
Model MB36RE0306/04
Near Omaha, NE 68114
Travis
Job Details:
10/04/2024
Missing power cord. Found in mechanical room here. Unit is now operating properly.
We serviced a
GE CAFE REFRIGERATOR
Model CYE22USHBSS
Near Omaha, NE 68137
Koby
Job Details:
10/04/2024
Customer states unit is leaking from freezer. Installed unit and found that condensate drain tube is clogged. Defrosted unit and cleared blockage. Unit now functions properly. Job complete.
We serviced a
LG WASHER
Model WM3875HWCA
Near Omaha, NE 68114
Jacob
Job Details:
10/03/2024
"Customer states unit is leaking water, could not find any leaks at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFF
Near Norwalk, IA 50211
Rory
Job Details:
10/03/2024
Technician recommended full sealed system repair
We serviced a
BOSCH DISHWASHER
Model SHV78CM3N/23
Near Council Bluffs, IA 51503
Lucas
Job Details:
10/03/2024
"Ordered wire harness for unit but after testing for continuity with new leads on multimeter. Harness has continuity. Ordering touch panel, will return when part is delivered. ; ordrng 1 20004353 (Panel facia)"
We serviced a
SAMSUNG DISHWASHER
Model DW80BB707012AA
Near Alleman, IA 50007
Anthony
Job Details:
10/03/2024
Customer stated that unit is not drying properly. Made adjustments and performed overall quality check on unit. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SR/AA
Near Overland Park, KS 66221
Ben
Job Details:
10/03/2024
"Customer states unit stopped producing ice. Removed clump of ice cubes blocking the rake. ; dspstn on spec-tagged invntry: 1 DA82-02642A ICEMKR UPDATE 1 DA97-14504C ICE BCKT , and 1 DD81-04511A RTV"
We serviced a
LG WASHER
Model WM5000HVA
Near Overland Park, KS 66221
Ben
Job Details:
10/03/2024
Customer states unit is not dispensing softener properly. Unit needs new hot water fill valve. ; ordrng 1 5220FR2006H (VALVE - WATER FILL 1 WAY)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Omaha, NE 68122
Jacob
Job Details:
10/03/2024
Customer states ice maker is not making ice. Unit will need a new ice maker assembly ; ordrng 1 W10882923 (Ice maker)
We serviced a
GE DISHWASHER
Model GDT580SMF2ES
Near Bennington, NE 68007
Shannon
Job Details:
10/03/2024
Inspect unit with nufi water level issue and Thermister issue locking out heated wash and dry replace sensor ran nufi heater coming on soap door opening and unit washing ash should on this model spray arms dont spin at same time uses a passive ball system both are moving when tested ; dspstn on spec-tagged invntry: 1 WD21X10519 FLOAT SWITCH FLOOD ASSY
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Omaha, NE 68116
Shannon
Job Details:
10/03/2024
"Arrived at unit customer has recording if noise when in spin with unit empty test ran thru complete cycle no noise in any cycle disassemble rotor stator and clutch today could not see any issues rotor does have a slight movement but tightened up with lock tire any issues would recommend,end stator and clutch assy for repair"
We serviced a
SAMSUNG DRYER
Model DVE47CG3500VA3
Near Council Bluffs, IA 51503
Austin
Job Details:
10/03/2024
Customer states not heating. Replaced heating element
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Lincoln, NE 68526
Bryce
Job Details:
10/03/2024
"Customer states An H2O error code upon inspection verified complaint went ahead and pulled out the pressure switch chamber, clean pressure switch chamber unit is now operating properly with no leaks"
We serviced a
SAMSUNG OVENS ELECTRIC
Model NZ36C3060UK/AA
Near Bellevue, NE 68123
Kyle
Job Details:
10/03/2024
Returned with parts replaced sub pcb main pcb is incorrect. Tested unit still getting f0 code. Called tech support said replace smps display module and the other sub pcb. Ordered parts will need to schedule return visit ; ordrng 1 Da92-00610b (Smps) and 1 Dg94-05739a (Display module) and 1 Dg92-01402a (Sub pcb)
We serviced a
LG DRYER
Model DLG3401W
Near Clive, IA 50325
Rory
Job Details:
10/03/2024
Replace idler pulley
We serviced a
GE REFRIGERATOR
Model GYE22KMHCES
Near Grimes, IA 50111
Rory
Job Details:
10/03/2024
Cleared clog and frozen drain line; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN and 1 WR60X35205 MTR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near Omaha, NE 68134
Mark F
Job Details:
10/03/2024
Customer states unit isnt dissolving detergent. Started unit. No water visible in sump. Removed water lines. Water trickles out of house. Removed directly from shut off vlv on house. Water trickles out of valve. Needs plumber to replace valve.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
THERMADOR (H) DISHWASHER
Model DWHD650JFP/A5
Near Overland Park, KS 66204
Chance
Job Details:
10/03/2024
Customer states they heard dripping from the basement and they were concerned dishwasher was leaking. Inspected unit and pulled it out. No water spots or any signs of water anywhere on floor nor in base of dishwasher. Ran unit to make sure and no leaks detected. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Waukee, IA 50263
Rory
Job Details:
10/03/2024
Entire unit was already replaced.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Valley, NE 68064
Mike F
Job Details:
10/03/2024
Return with parts. Installed harness. Unit is displaying 37 and 0. Payment collected.
We serviced a
WOLF (H) OVENS ELECTRIC
Model DO3050PE/S/P
Near Chicago Precinct, NE 68022
Derek
Job Details:
10/03/2024
"Customer states unit has 4910 error code indicating cooling fan issue. Inspected unit, found issue to be either intermittent or a fluke. Customer will monitor issue and let us know if anything changes. Job Complete"
We serviced a
SUB ZERO (H) REFRIGERATOR
Model 532
Near Omaha, NE 68124
Travis
Job Details:
10/03/2024
Rebuilt freezer sealed system. Unit is now operating properly. ; dspstn on spec-tagged invntry: 1 7014670 HEAT EXCH 532 590 632 680
We serviced a
JENNAIR (H) DISHWASHER
Model n/a
Near Kansas City, KS 66109
Chance
Job Details:
10/03/2024
Customer states unit I leaking water and making awful noise. Inspected unit and found door seal had come off. Put door seal back in track and made sure it wasnt leaking. No leaks detected. Took apart sump to see if I could find source of rattling noise. Could not find source but unit is still making noise when put back together. Unit needs new sump. Sump is discontinued. Job complete.
We serviced a
VIKING (H) MICROWAVE OVEN
Model VMOD5240SS
Near West Des Moines, IA 50265
Mike
Job Details:
10/03/2024
"Unit buzzing really loud when running. Checked amp draw and only pulling 3.9 amps should be 15 indicating a bad magnetron. Checked magnetron and it is grounded confirming the magnetron is failed. Will need to replace magnetron and diode to repair. ; dspstn on spec-tagged invntry: 1 DE59-00002A DIODE , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
GE DISHWASHER
Model GDT550PGR6WW
Near Overland Park, KS 66212
Austin R
Job Details:
10/03/2024
Customer states that unit is very noisy changed circulation pump and tested unit's good to go.
We serviced a
DANBY ICEMAKERS U/C(H)
Model DIM32D2BSSPR
Near Papillion, NE 68046
Kelvin
Job Details:
10/03/2024
"Returned with parts. Removed original drain pump and main board, installed new. Verified drain pump operates. Filled reservoir multiple times, drains every time. Verified no leaks present. Set unit back in place. Verified no leaks present. Verified unit makes ice. Paid in full on first visit. Job complete."
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Lincoln, NE 68512
Derek F
Job Details:
10/03/2024
"Upon inspection the refrigerator had been running and not stopping the compressor. The unit had been off for five hours and back on for one hour when I arrived. I got temps of 42?F in the fresh food and 15?F in the freezer. I also checked the condenser fan, condenser and compressor. All were working as expected. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMG2272CF00
Near Lincoln, NE 68516
Kannon
Job Details:
10/03/2024
Waterline is pushed up in the door. Removed hinge cover and secured waterline down with zip ties. Ran water multiple times along with opening and shutting the door multiple times. Unit is working great after repairs.
We serviced a
ELECTROLUX DISHWASHER
Model FGID2466QF5A
Near Leawood, KS 66206
Ben
Job Details:
10/03/2024
Customer states upper spray arm has come off and unit is not cleaning well. Reattached spray arm and inspected filter.
We serviced a
LG WASHER
Model WT7150CW.ABWETUS
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/03/2024
Customer states unit is making loud noise while agitating and is leaking. Also lid makes popping noise when opening. Inspected unit found noise from rotor and stator and is leaking from drain pump. Inspected lid found lock is not retracting all the way after unlocking. Ordered parts will need to schedule return visit ; ordrng 1 Ebf61674804 (Lock) and 1 AHL76195121 (Rotor) and 1 AJB76315035 (Stator)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/02
Near Bellevue, NE 68123
Kyle
Job Details:
10/03/2024
Customer states unit was making loud noise in freezer and is not cooling. Inspected unit fz 4* ff 39*. All fans are running properly. Pulled evap cover found some ice buildup around evap fan. Evap has good frost pattern. Customer said she had left fz door open overnight. This caused small amount of ice buildup around fan. Unit is currently working properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBT1
Near Council Bluffs, IA 51503
Kyle
Job Details:
10/03/2024
Customer states unit is flashing child lock light. Inspected unit child lock is not on per tech sheet lock light flashing is multiple keys stuck. Unit needs control panel #W10757838 customer does not want to repair unit. Job complete
We serviced a
LG RANGE ELEC
Model LREL6325F.ORSLLGA
Near Lincoln, NE 68502
Kannon
Job Details:
10/03/2024
Infinite switch has burn marks on it and is not supplying power to the burner. Will order infinite switch and return at a time that works best for the customer. ; ordrng 1 EBF62174906 (Infinite switch)
We serviced a
MAYTAG WASHER
Model LAT9605AAE
Near Denton, NE 68339
Derek F
Job Details:
10/03/2024
Upon inspection the washer had leaked during a cycle. I first removed the front panel and inspected the drain pump. The pump was ok so I started a cycle. The washer immediately leaked from the drain hose. I reattached the hose and tightened the hose clamp. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; dspstn on spec-tagged invntry: 1 DFLX8 VENTING 8'
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Omaha, NE 68154
Shannon
Job Details:
10/03/2024
Unit working today est for complete wire harness given
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US
Near Lincoln, NE 68512
Kannon
Job Details:
10/03/2024
Uni has a leak on the side of the tub deeming is unrepairable by Samsung. Collected service call fee job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351S
Near Roca, NE 68430
Kannon
Job Details:
10/03/2024
"Steam cleaned all ice out of icebox. Removed old ice maker and supporting parts. Utilizing silicone sealed the entire icebox. Installed new drain auger, icemaker, Y clips, control board, and new ice bucket. Cycled and filled icemaker. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 DA82-02367A Y CLIP ICEMAKER UPDATE 1 DA97-19898A DRAIN TUBE W HTR , and 1 DD81-04511A RTV"
We serviced a
SAMSUNG ALL OTHER
Model DF10A9500CG/A1
Near Omaha, NE 68137
Travis
Job Details:
10/03/2024
Hc3 error. Steam generator error. Will order parts. ; ordrng 1 Dc97-21119b (Steam generator) and 1 Dc97-21123d (Base assembly)
We serviced a
FRIGIDAIRE RANGE ELEC
Model LFGF3052TFA
Near Omaha, NE 68117
Kyle
Job Details:
10/03/2024
Returned with part replaced control board unit tests ok. Job complete
We serviced a
WOLF (H) HOOD
Model PL462212
Near Gretna, NE 68028
Derek
Job Details:
10/03/2024
"Customer states blower fan sounds of scraping metal, lack of airflow. Inspected unit, verified issue, adjusted blower. Unit is quieter and functioning as designed. Job complete."
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Lincoln, NE 68516
Derek F
Job Details:
10/03/2024
"Upon inspection the refrigerator had a chemical smell coming from both sides but stronger in the freezer. I did initially smell something and it had permeated the ice a bit. I checked the evaporator fan, coils heater, ice maker, damper and lights. I found no evidence of electrical fire or refrigerant leak. I did find a small piece of styrofoam that had melted to the heater. This could have caused the smell as customer was gone for a week prior and not opened the unit. I also checked the machine compartment and found no issues. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Olathe, KS 66062
Chris
Job Details:
10/03/2024
Customer states unit is not draining. Unit needs new drain pump.
We serviced a
WOLF (H) RANGE PRO (H)
Model DF60650DG/S/P
Near West Des Moines, IA 50265
Mike
Job Details:
10/03/2024
"Unit getting several communication errors and oven selectors are not responding. Got into diagnostics and both oven selectors lit up. Checked errors and performed a spelt test and everything is functioning. Got out of diagnostics and tested oven selectors and they are working and ovens heating. Called techline and explained everything going on and the history, and due to the number of communication errors he believes its an issue with the connected module and advised to unplug it and have the customer continue to use it normally to see if the issues return and if they dont to replace the connected module."
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Independence, MO 64053
Ben
Job Details:
10/03/2024
Customer states unit isnt cooling well and is making a knocking noise and not making ice regularly. Unit needs new ice maker and may have a sealed system issue.; ordrng 1 11036056 (I/M ASSY) and 1 00649378 (DRYER)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFEA
Near Papillion, NE 68046
Kelvin
Job Details:
10/03/2024
"Customer states unit is dispensing water and ice all the time. Inspected unit, found flapper assembly has broken and will require replacement. Customer approved repair. Will return with parts when they arrive. ; ordrng 1 242270102 (Dispenser assembly)"
We serviced a
GE CAFE DISHWASHER
Model CDT845P4N3W2
Near Ashland, NE 68003
Ali
Job Details:
10/03/2024
During inspection unit in a diagnostic mode via Newfi. Ran the heater test and unit pulled the correct amount of amperage. Wash pump and diverter valve were working properly. Recommend a cleaning cycle due to the customer having hard water buildup. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near West Des Moines, IA 50266
Rory
Job Details:
10/03/2024
Replaced water inlet valve; used 1 SHIPPING ( PARTS HANDLING) from stock
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2
Near Ashland, NE 68003
Ali
Job Details:
10/03/2024
During inspection unit would struggle to spin the drum. Upon further inspection noticed the drum was no longer round. Unit will need a new back half assembly. Due to the cost and age customer is going to purchase a new unit.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG DRYER
Model DV45H6300EW/A3
Near Omaha, NE 68022
Shannon
Job Details:
10/03/2024
Element failed senior discount given install new test okm; dspstn on spec-tagged invntry: 1 WP35001247 ELEMENT DC47-00019A
We serviced a
WHIRLPOOL OVENS GAS
Model WFG505M0BB2
Near Council Bluffs, IA 51503
Austin
Job Details:
10/03/2024
"Customer states unit has a F2 error. Unit will need a control board. ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR,OVEN"
We serviced a
LG WASHER
Model WM4000HBA.ABLEUUS
Near Council Bluffs, IA 51501
Lucas
Job Details:
10/03/2024
Disassembled washer and removed tub assembly. Installed new tub assembly and swapped components from old tub. Reassembled unit and tested. Unit is now operating properly.
We serviced a
INTERNATIONAL REFRIGERATOR
Model n/a
Near Omaha, NE 68127
Travis
Job Details:
10/03/2024
Installed low side valve and dye drier. Vacuumed and recharged. Unit is now cooling. ; used 1 WPW10143759 (UV DRIER (WPL)) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model rfg298hdrs/xaa
Near Grimes, IA 50111
Anthony
Job Details:
10/03/2024
Customer stated that unit freezer door is not opening and closing properly. Found unit will need replacement rail on right side. Inspected ice room for customer and found ice maker cycling and calling for water but no receiving. Customer will need water filter assembly to resolve. Job complete.; dspstn on spec-tagged invntry: 1 DA97-07365G ICEMAKER
We serviced a
LG REFRIGERATOR
Model LFXS28968D
Near Lincoln, NE 68516
Ali
Job Details:
10/03/2024
"Tapped into system and got high side pressure at 93.5 and low side at 41.3 indicating a failed compressor. I reclaimed a full charge worth of refrigerant. Unit will need the compressor, and drier replaced. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier. Then proceeded to pressurize system with nitrogen to 140 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 984 micron vacuum. After removing vacuum, pump the vacuum settled out at 615 microns. Vacuum holding steady. I then recharged system with 5.11oz of r134a refrigerant. Unit is now running and beginning to blow cold air.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
COVE (H) DISHWASHER
Model DW2450
Near Omaha, NE 68114
Mark F
Job Details:
10/03/2024
"Customer states unit is not dissolving detergent well, and the door trim doesnt stay seated. Found center heating element warped up. Reseated door trim. Trim would come out over time of opening and closing. Will order parts and return. Element currently on back order.; ordrng 1 830129 (Heating element) and 1 828965 (trim seal)"
We serviced a
GE REFRIGERATOR
Model GFE29HSDHSS
Near Lincoln, NE 68521
Bryce
Job Details:
10/03/2024
Customer states unit is not cooling properly as temperatures are rising in fridge and freezer noticed that the front was very warm and the sides were very warm pulled out unit and checked. The condenser condenser was not blowing when I had and put new condenser and condenser fan is working properly and cooling compressor down like it is supposed to.
We serviced a
GE WASHER
Model GFW850SSN0W
Near Papillion, NE 68046
Jacob
Job Details:
10/03/2024
Customer states unit is not draining and door is locked. Installed new drain pump.
We serviced a
GE DISHWASHER
Model GDT665SSN4SS
Near Waukee, IA 50263
Mike
Job Details:
10/03/2024
"Unit will just drain when trying to start sometimes and sometimes works properly. Checked error codes and have code for no fill and no drain. Cycle history also showed the water level as full the last few cycles where the customer cancelled it because it wasnt working. Removed pressure sensor and it is plugged up with gunk causing the sensor to not read correctly. Unit will need new pressure sensor. ; dspstn on spec-tagged invntry: 1 WD21X25468 SNSR - PRESSURE , used 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
LG STACK WASH/DRY
Model WM3470HWA
Near Omaha, NE 68132
Kelvin
Job Details:
10/03/2024
"Customer states unit is leaking water during use. Inspected unit, found water leak present from drain hose connection on drain pump. Cut part of hose off that was damaged, reconnected. Tested to verify no leaks present. No leaks found. Reconnected dryer vent hose. Verified with customer no leak present, vent tube is connected. Job complete.; dspstn on spec-tagged invntry: 1 DFLX8 VENTING 8'"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Chicago Precinct, NE 68022
Shannon
Job Details:
10/03/2024
"Replace ice maker adjust fill tube has y clips already installed silicone also 117 software ; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"
We serviced a
THERMADOR (H) RANGE ELEC
Model PRD48WDSGU/04
Near Omaha, NE 68022
Mark F
Job Details:
10/03/2024
"Customer states unit just clicks. Once power was resupplied. Could hear the clicking noise. Relays clicking under burners. Left display module had error code E0510, No comm with ui board. Outside burners on left and right side do not engage, nor disperse gas. Center 2 burners and griddle element get hot. Both ovens do not turn on. Right display mod is completely blank. Removed top. Clicking is coming from steam module relays on left side. Verified 240 and 120v on each wiring connectors. Will need to order all control panels and return.; ordrng 1 12028857 (Display mod) and 1 11032506 (Display mod) and 1 11032521 (Control mod) and 1 12004817 (Main PC board) and 1 00647003 (Pc board) and 1 12031987 (Connectivity mod) and 2 12028138 (Limiter)s and 1 10005470 (Pc mod) and 1 12028888 (Steam module)"
We serviced a
EDGESTAR WINE COOLER (H)
Model CWR1551DD
Near West Des Moines, IA 50266
Mike
Job Details:
10/03/2024
"Unit not cooling at all and hinfor big temp on the display. Power cycled unit and after a delay the compressor fired up. Checked frost pattern on the evaporators, and it is not forming any frost or even getting cold. Unit has a refrigerant leak and would need the evaporators, and filter drier replaced to repair. The evaporators are discontinued and no longer available. Unit is unrepairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Lincoln, NE 68524
Kannon
Job Details:
10/03/2024
Unit cooling great upon arrival. Removed old defrost timer and installed new. Unit kicked on as it should when plugged back in. Fans are all running as they should. Unit is working great after repairs. Job complete. ; dspstn on spec-tagged invntry: 1 W10822278 DEFROST TIMER KIT
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Des Moines, IA 50313
Anthony
Job Details:
10/03/2024
"Customer stated that unit appeared to no longer heat. Upon initial inspection found dryer heating. Tested flow from unit to duct exit and didnt find any indications of failure points. Inspected timer on unit and didnt find any failure points. Recommend customer use timed dry and if issue is persistent will need to return with parts. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML and 1 279838 ELEMENT,DRY"
We serviced a
LG WASHER
Model WM8000HVA
Near Council Bluffs, IA 51501
Lucas
Job Details:
10/03/2024
"Disassembled unit top, front, and back panel. Installed new wire harness. Unit will need a new hall sensor due to incompatibility with new harness. Scheduled return for Friday 10/4. ; ordrng 1 6501KW2002B (Hall sensor), dspstn on spec-tagged invntry: 3 383EER3001J DAMPER"
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Belton, MO 64012
Austin R
Job Details:
10/03/2024
Customer states that unit won't drain. Replaced drain pump motor units good to go ; used 1 4861EA2001T (Drain pump) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEE01
Near Lenexa, KS 66215
Chris
Job Details:
10/03/2024
Customer states unit has sheets of ice on freezer bottom. Unit needs defrost drain cleared.; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
GE OVENS GAS
Model JGB870DET1WW
Near Omaha, NE 68116
Shannon
Job Details:
10/03/2024
Disassemble upper door and reinstall handle test ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Waukee, IA 50263
Mike
Job Details:
10/03/2024
"Water leaking from fridge found that the refrigerator evaporator defrost drain was frozen up due to the drain lines being plugged up. Will need to defrost the drain and replaced drains with updated drains and install extended heater probe from drain kit. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12608A COVER-EVAP , 1 DA97-12609C COVER-EVAP , and 1 DA97-13757A EVAP CVR , used 1 SHIPPING (PARTS HANDLING) from stock"
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW2
Near Lincoln, NE 68506
Derek F
Job Details:
10/03/2024
Upon inspection the washer had leaked from the front seal during heavy cycles. I first ran a test cycle and observed the seal. The door didnt leak through the cycle and the boot was sealing as expected. I explained some use and care points for the unit with the customer. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Lincoln, NE 68528
Ali
Job Details:
10/03/2024
During inspection checked temperatures in the unit. Fresh food was around mid to upper 40s and freezer was around 0 degrees. Ran the unit in a diagnostic mode and confirmed the evaporator fan was working properly. Checked the air flow out of the air tower with the damper door in the open position. Could not fell any air flow. Unit had a bad damper door assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 5304508741 (DAMPER - MOTORIZED)
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68116
Mike F
Job Details:
10/03/2024
"Customer states lid is stuck closed. Found lid lock jammed with debris. Removed debris was able to open and close multiple times. Put unit into spin only, lid would lock, cancelled cycle, lid would unlock but is still catching. Recommend replacing lid lock and catch. Called for approval. Quoted for repair."
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/00
Near Council Bluffs, IA 51503
Austin
Job Details:
10/03/2024
Customer states unit is showing an error. Replaced evap cover.
We serviced a
SUB ZERO (H) REFRIGERATOR
Model BI-36UID/O-RH
Near Urbandale, IA 50322
Anthony
Job Details:
10/03/2024
Customer stated that unit is making unusual noises during operations. Customer described noises as gurgling and or hissing. Inspected evaporator on unit and verified unit components are all operational. Explained to customer defrost process and sealed system process regarding noises. Job complete.
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
