We serviced a
SUB ZERO (H) REFRIGERATOR
Model 550
Near Kansas City, MO 64112
Chance
Job Details:
08/30/2024
"Customer states unit is not producing ice. Inspected unit and found temp in freezer was 21 degrees and defrost issue had started. Removed panel for fan and found power wire to fan was jammin the fan causing the issue. Manually turned defrost timer to initiate defrost which it did, it also brought itself out of defrost showing me timer was good. Thawed ice from unit and Secured wire so it would not jam fan anymore. Tested fan, fan is functioning great. Job complete."
We serviced a
SAMSUNG DRYER
Model DV45H6300EG/A3
Near Bennington, NE 68007
Travis
Job Details:
08/30/2024
Customer states unit not heating. Found open element. Also found unit is noisy due to worn rollers. Installed new heater and maintenance kit. ; used 1 DESAMKIT (MAINT KIT-SAMSUNG) from stock
We serviced a
SAMSUNG WASHER
Model WA400PJHDWR/AA
Near West Des Moines, IA 50265
Anthony
Job Details:
08/30/2024
Customer stated that unit is getting out of balance during operation. Found unit needed top panel bracket upgrade. Also found unit will need replacement damper rods. Job complete.; dspstn on spec-tagged invntry: 1 DC82-01097W RECALL RPR KIT and 4 DC97-05280W DAMPER *NEED GREASE*
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Overland Park, KS 66212
Austin R
Job Details:
08/30/2024
"Custoemr states unit has ice build up replaced icemaker, and replaced auger. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DA97-20157A ICE BCKT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACWP/XAA
Near Omaha, NE 68124
Mark F
Job Details:
08/30/2024
Customer states ice is soft and causing a big block of ice in ice bucket. Freezer temp was 10-12*. Removed ice maker. Had crack in twist tray. Compressor running 130-140*. Back wall in fridge is protruding. Customer needs new fridge.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SG/AA
Near Olathe, KS 66062
Nate
Job Details:
08/30/2024
"Customer states that the temperatures in the freezers have thawed all their food and it will not get any colder to refreeze. Also, theres a abnormal sound from the back. Issue issue is burnout in compressor due to sealed system. Leak on the fresh food evaporator verified error code 84 indicating failed rotor on compressor. Also found error 39 on direct cool icemaker and customer stated icemaker was also having issues producing will need to replace compressor evaporator filter dryer and perform icemaker repair. Submitting for parts order with approval.; ordrng 1 DA96-01140B (FF Evaporator (kc)) and 1 NC1MV90ALP/ASH (Compressor (kc)) and 1 DA62-04309A (Drier (kc)) and 1 DA97-15217D (Ice maker (kc)) and 1 DA97-12540G (Auger (kc)) and 1 DA97-14474C (Ice bucket (kc)) and 1 DA81-11067A (USE DD81-04511A)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Omaha, NE 68164
Mike F
Job Details:
08/30/2024
"Customer states ice maker is not working. Found ice cubes jammed in fingers. Removed ice cubes. Cycled ice maker, ice maker cycled but did not call for water. Cycled ice maker again, ice maker cycled and called for water. Quoted for new ice maker. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE-INLT (4389177"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021ES/AA
Near Urbandale, IA 50323
Anthony
Job Details:
08/30/2024
Customer stated that unit door is no longer closing properly. Inspected unit and found door latch no longer operational. Proceeded to replace door with new latch assembly. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Olathe, KS 66061
Ben
Job Details:
08/30/2024
"Customer states unit will not make ice. On previous visit found that ice is building up on rake and preventing the unit from cycling. Installed ice maker update. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 1 DA97-14474C ICE BCKT"
We serviced a
ELECTROLUX DRYER
Model ESNE617SIW0
Near Omaha, NE 68116
Mike F
Job Details:
08/30/2024
"Customer states dryer is noisey and not drying well. Venting to outside is weak. Recommend vent cleaning. Idler wheel is making constant squeaking noise. Disassembled unit, rollers are ok. Found blower wheel packed with lint. Quoted for idler and vent cleaning."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22A4221SR/AA
Near Urbandale, IA 50323
Austin
Job Details:
08/30/2024
Customer states filter is leaking. Replaced filter assembly.
We serviced a
SAMSUNG DRYER
Model DF10A9500CG/A1
Near Olathe, KS 66061
Chris
Job Details:
08/30/2024
Customer states there is condensation inside unit. Unit needs new base assembly.
We serviced a
LG REFRIGERATOR
Model LF29H8330S.ASTCNA0
Near Lee's Summit, MO 64082
Austin R
Job Details:
08/30/2024
Custoemr states unit is damaged on delivery replaced all the doors for customer.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Olathe, KS 66062
Nate
Job Details:
08/30/2024
Customer states unit is not completing cycles and making wow bang. Issue was bad shock dampers. Replaced all four damper and overall quality control check passed.; dspstn on spec-tagged invntry: 4 DC97-16350U DAMPER
We serviced a
SAMSUNG REFRIGERATOR
Model RF27CG5900SRAA
Near Omaha, NE 68138
Koby
Job Details:
08/30/2024
"Customer states that unit is not cooling properly. Found leaking lokring. Cut out old process tube, filter drier, and condenser lokrings. Installed new condenser lokrings and replaced filter drier and process port and used lokrings to install. Pressure tested to 180 psi of nitrogen and vacuumed unit down to 800 microns. Charged with 86g of R600a and pressures are perfect after charging. Unit will now be cooling properly. Please allow 48 hours for unit to cool back down completely. Job complete. ; dspstn on spec-tagged invntry: 1 LOKPRESS ELECTRIC LOKPRESS TOOL"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Council Bluffs, IA 51503
Lucas
Job Details:
08/30/2024
Installed new lid latch and tested. Unit filled and began washing. Unit is now operating properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA
Near Omaha, NE 68022
Shannon
Job Details:
08/30/2024
"Perform ice maker updated 24 hours for ice 117 software ; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-14474C ICE BCKT , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28NHEDBSR/AA
Near Lenexa, KS 66227
Austin R
Job Details:
08/30/2024
"Customer states unit us frozen over not producing ice, did icemaker update. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER , 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Omaha, NE 68164
Shannon
Job Details:
08/30/2024
Inspect u it display console issue gave est o repair customer ok install updated console board kit test ok all working now
We serviced a
DCS (H) OVENS GAS
Model RGT484GG
Near Kansas City, MO 64113
Chance
Job Details:
08/30/2024
"Customer stated after the fire they didnt use unit for months and when they did use it, it didnt seem to be warming properly and didnt cook right, preheat light would never go off. Inspected unit and found unit was heating properly, to the right temperature, and preheat light was turning off along with elements when reaching temp. Once door was open and heat escaped, unit would kick back on and warm to temp then shut off again like its supposed to. Bake and broil elements were cycling as they should. Unit is functioning properly with no issues found. ; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB660012AA
Near Des Moines, IA 50314
Mike
Job Details:
08/30/2024
Untnquit cooling again. Checked runningnpressuess and low side is in a micron vacuum. Pressurized system with nitrogen and found that the the u it has a leak on the refrigerant lines where they come through the cabinet in the refrigerator section.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Overland Park, KS 66062
Eric
Job Details:
08/30/2024
"Customer states dishes dont get dry even plates, even using rinse aid no change checked unit tested unit is running as it should filling with correct amount of water running fan at end of cycle and opening door, door does not open all the way during dry cycle not letting hot air out or cool air in motor releases door from but it doesnt drop down ordered hinge springs hinge rope and bracket, ran Hass OQC unit passed.; ordrng 2 Dd61-00450a (Bracket)s and 2 Dd61-00489a (Spring)s and 2 Dd61-00546a (Holder rope)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5300SRAA
Near Bellevue, NE 68123
Travis
Job Details:
08/30/2024
Leak on condenser lokring. Cut out installed new along with drier and process valve ; dspstn on spec-tagged invntry: 1 DA81-06007B UV DRIER LOKRING
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Omaha, NE 68144
Shannon
Job Details:
08/30/2024
"Inspect unit is draining as should wont agitate or spin for more and three seconds has errors stored for inverter issue with accelerometer motor issue motor had 10 year warranty with reciepts cod for invertor est for repair if have reciept ; ordrng 1 Wh03x33657 (Sensor) and 1 Wh22x35837 (Invertor), ordrd 1 Wh03x29524 (Motor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Omaha, NE 68154
Mike F
Job Details:
08/30/2024
"Customer states drain hole is plugged up. Found small piece of debris below filter. Removed debris, unit is now operating as it should."
We serviced a
GE OVENS GAS
Model JGB850SEF2SS
Near Overland Park, KS 66213
Eric
Job Details:
08/30/2024
Customer states bottom oven doesnt heat found bad ignitor quoted repair customer accept replaced ignitor tested obscene now heating up; dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT
We serviced a
LG OVENS ELECTRIC
Model LDE4413ST/00
Near Des Moines, IA 50311
Anthony
Job Details:
08/30/2024
"Customer stated that cooktop was damaged, glass broken on panel. Got parts authorized and returned. Replaced radiant element and glass top assembly. Job complete."
We serviced a
KENMORE DRYER
Model 110.95862400
Near Omaha, NE 68022
Mike F
Job Details:
08/30/2024
Customer states only light for dryer will turn on. Control receiving 120v. User interface is non responsive. Found signs of sweating on back of user interface control. Both controls are discontinued. Service call collected.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Omaha, NE 68132
Mark F
Job Details:
08/30/2024
Customer states unit makes slushy ice and leaks out dispenser verified complaint. Need to order parts.; ordrng 1 DA97-14424A (Dispenser assembly) and 1 DA97-08680G (Ice container) and 1 DA97-12594A (Ice chute) and 1 DA97-14474C (Bucket) and 1 DA81-11160A (Auger pad) and 1 DA82-02869A (Case assembly)
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Omaha, NE 68116
Shannon
Job Details:
08/30/2024
Inspect unit wont run plugged in nufi has software issue updated software and reprogrammed and set all functions test unit all working as should test ok
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model WOD51EC0HS
Near Omaha, NE 68106
Kyle
Job Details:
08/30/2024
Returned with part replaced console assembly unit tests ok. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Omaha, NE 68136
Derek
Job Details:
08/30/2024
Customer states that the rack adjusters has broken. Tech confirmed and provided a discounted quote for replacement. Customer declined. Job is complete.
We serviced a
BEKO REFRIGERATOR
Model KD76500NELU
Near Clive, IA 50325
Rory
Job Details:
08/30/2024
Returned with parts installed new icemaker and updated bottom drawer; ordrng 1 5715140100 (Icemaker facia direct ship to customer)
We serviced a
ZEPHYR RANGEHOOD
Model ALU-E63BSX
Near West Des Moines, IA 50265
Mike
Job Details:
08/30/2024
"Zephyr sent the customer a new blower assembly, and new control board. Installed new blower and control board and unit is now working. Re-synced the hood to the remote and hood is working properly from the remote as well. Job complete."
We serviced a
SAMSUNG WASHER
Model WA55A7300AE/US
Near Omaha, NE 68164
Mike F
Job Details:
08/30/2024
"Customer states screeching noise during spin. Found oil from, gear case. Replaced gear case. Ran unit through HASS, unit passed hass."
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Bellevue, NE 68123
Koby
Job Details:
08/30/2024
Customer states that panel is dented. Replaced panel. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Omaha, NE 68135
Derek
Job Details:
08/30/2024
"Machine is currently in a dwell when tech arrived. Fresh food is 42 degrees and freezer is 15-30. Checked for errors and none are active. Ice maker is turned on at the user interface. Tech pressed the test button and ice maker harvests but does not fill with water. Removed ice maker and found fill tube frozen. Tested harness on fill tube. 12vdc is supplied and resistance is 73ohm, indicating no specific failure has occurred with the ice pipe heater. Thawed fill tube and retested. Ice maker now fills successfully. Tech explained findings to customer and believes that the case assembly may be faulty due to the nature of the failure. Provided quote to replace and customer declined at this time. Job is complete.; dspstn on spec-tagged invntry: 1 DA97-00209Z PIPE HTR"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Olathe, KS 66061
Chris
Job Details:
08/30/2024
Customer states unit is not cooling properly. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Overland Park, KS 66202
Chance
Job Details:
08/30/2024
"Customer states unit is displaying lid error even after replacing lid lock assembly. Upon plugging In new switch to board it made a loud noise and smoked, frying the coil in the switch immediately. Unit will need new main PCB."
We serviced a
MAYTAG WASHER
Model A208
Near Omaha, NE 68152
Mark F
Job Details:
08/30/2024
"Customer states unit leaks out of the front on full loads. Filled tub full. Found water coming out of tub seal. Will need to order and replace.; ordrng 1 WP211232 (TUB BEARING, SEAL & HUB KIT)"
We serviced a
MAYTAG WASHER
Model mvwb850wq1
Near Lincoln, NE 68510
Kannon
Job Details:
08/30/2024
"Unit is giving LD error code again, upon arrival found drain line on the ground. Propped drain line back into place and secured with a zip tie. Instructed customer to try and get rid of the extra drain line attached to the unit and try and get the washer closer to its drain. Also recommended raising the drain line so it isnt so low to the ground. Filled and drained 5 full tubs. Went through an entire quick wash cycle with no issues. Unit is working great after repairs. ; dspstn on spec-tagged invntry: 1 W10536347 PUMP-WATER and 1 WPW10619844 LOCK,LID ASSY"
We serviced a
BERTAZZONI (H) OVENS GAS
Model HER486GGASNE/01
Near Omaha, NE 68022
Travis
Job Details:
08/30/2024
Customer states little oven wont ignite again. Found it is grounding against cabinet again. Was able to adjust so it would light but recommend replacing electrode. ; ordrng 1 415103 (Electrode)
We serviced a
GE DISHWASHER
Model GDT695SFL4DS
Near Omaha, NE 68136
Derek
Job Details:
08/30/2024
"Customer states that the dishwasher was run through for 2 cycles and water never sparyed. Water entered, heated, and drained. Tech inspected and confirmed that the wash motor does not run. Tech ran a test prior to install of the new control user interface and verified that the motor was working properly. Tech connected to system with newfi device and rewrote the model and serial information to the computers. Ran heater diagnostic test and all operations are proper including the wash motor. Exited newfi testing and started a consumer cycle. Unit passes all checks and wash motor is working as expected. Tech believes software glitch after replacement of computer may have resulted in issue occurring. No charge for today's visit under recall warranty provided from repair earlier this week. Job is complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Omaha, NE 68154
Shannon
Job Details:
08/30/2024
"Unit not cycling should not much air flow out back when vent is off gave est to remove build up customer ok disassemble dryer remove lint reassembled and test out side damper opening and cycling as should test ok ; dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT,BIAS"
We serviced a
MIDEA DISHWASHER
Model MDT24H3AST
Near Shawnee, KS 66227
Ben
Job Details:
08/30/2024
Customer states unit will run for a minute or so before flashing an error code and draining until unplugged. Unit needs new water valve.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Leawood, KS 66224
Ben
Job Details:
08/30/2024
"Customer states ice maker is starting to frost up and having trouble making ice. The back wall behind the evap cover has a lot of ice build up. Unit needs new evap cover and defrost sensor. ; ordrng 1 DA97-12609C (Evap cover (kc)) and 1 DA32-10104N (Defrost sensor (kc)), dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-15217D ICEMKR , and 1 RTV102 SILICONE"
We serviced a
THERMADOR (H) DISHWASHER
Model DWHD770WFM/18
Near Blair, NE 68008
Mike F
Job Details:
08/30/2024
Installed updated water tube. Ran dishwasher for 10 minutes. No code was given.
We serviced a
DANBY ICEMAKERS U/C(H)
Model DIM32D1BSSPR
Near Omaha, NE 68116
Travis
Job Details:
08/30/2024
Unit had 3 light flashing error which is water level error. Inspected unit. Does not have any system that actually reads the water level which means it must use the evap sensor to read temp change and determine whether or not machine thinks water is flowing. When unit runs it does have proper water flow and supply. Suspect issue with either main pcb that was installed or evap thermistor. Will order. ; ordrng 1 DG8-23-1 (Evap thermistor)
We serviced a
DANBY ICEMAKERS U/C(H)
Model DIM32D1BSSPR
Near Omaha, NE 68116
Shannon
Job Details:
08/30/2024
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Omaha, NE 68134
Lucas
Job Details:
08/30/2024
Customer states ice maker is frozen and has not worked for years. Unit will need a Samsung ice maker kit installed. Defrosted compartment with steamer. Removed ice maker and auger. Sealed compartment inside and out with RTV. Installed drain heater on auger. Installed y clips in compartment. Reinstalled auger and new ice maker. Installed new ice bucket. Pulled unit out from cabinet and installed new main pcb. Informed customer to wait 24 hrs for ice production.; dspstn on spec-tagged invntry: 1 DA81-05595A DD81-04511A WHEN OUT and 1 DA97-14474C ICE BCKT
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Gardner, KS 66030
Eric
Job Details:
08/30/2024
Customer states unit got Lc error code tested unit found evidence of water in drip pan dried now found leak coming from sump with rust colored water bottom of pan is rusting out around sump no fix for replacing metal bottom
We serviced a
AMANA MICROWAVE OVEN
Model AMV5206BAS
Near Omaha, NE 68130
Koby
Job Details:
08/30/2024
"Return with parts. Installed rebuild control board and plugged unit in. Fan no longer runs constantly but unit does not heat. Found that door switches have also failed. Replaced switches and ran test cycle, unit functions properly. Job complete. ; used 3 28QBP0495 (SWITCH 3/16 SPDT) from stock"
We serviced a
SAMSUNG WASHER
Model WA45T3400AW/A4
Near Lansing, KS 66043
Ben
Job Details:
08/30/2024
Customer states unit stopped draining mid cycle and will not longer drain or spin. Unit needs new main board.
We serviced a
SAMSUNG DISHWASHER
Model DW80B7071UG/AA
Near Overland Park, KS 66210
Ben
Job Details:
08/30/2024
Customer states unit will not start cycle. Unit needs new main board. ; ordrng 1 DD97-00652A (Main board (kc)) and 1 DD97-00559C (Middle rotor (kc))
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Ankeny, IA 50023
Rory
Job Details:
08/30/2024
Returned with parts installed parts unit now operating properly job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Omaha, NE 68022
Koby
Job Details:
08/30/2024
Return with parts. Replaced dispenser assembly. Unit now functions properly. Job complete.
We serviced a
GE PROFILE RANGE GAS
Model JGP336WEV4WW
Near Omaha, NE 68132
Lucas
Job Details:
08/30/2024
Customer states stovetop burners will not ignite. 2 of 4 burners will spark sometimes. Customer states burners will start clicking on their own occasionally. Unit will need a new spark module.
We serviced a
SUB ZERO (H) FREEZER
Model id-30f
Near West Des Moines, IA 50266
Rory
Job Details:
08/30/2024
"Unit in need of ui and ui cable also recommend door gasket.; ordrng 1 7041813 (User interface) and 1 7030035 (Cable) and 1 7041332 (Door gasket), used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
GE REFRIGERATOR
Model GFSF6KKYBBB
Near Omaha, NE 68124
Kyle
Job Details:
08/30/2024
Customer states unit is leaking from water line on back of unit. Also back wall of ff section has been freezing up. Inspected unit found is leaking from water valve. Unit needs valve and back wall parts evap cover is NLA customer is going to replace unit. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9771SR/AA
Near Overland Park, KS 66221
Eric
Job Details:
08/30/2024
Customer states pitcher doesnt fill tested unit found pitcher not filling installed case and new pitcher unit now working
We serviced a
LG REFRIGERATOR
Model LRFCS2503S
Near Lincoln, NE 68506
Ali
Job Details:
08/30/2024
"Unit was displaying 3 led blinks on the main pcb indicating a locked compressor. I removed old compressor and drier from unit. I then installed and welded in new compressor and drier Then proceeded to pressurize system with nitrogen to 140 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 589 micron vacuum. After removing vacuum, pump the vacuum settled out at 1583 microns. Vacuum holding steady. I then recharged system with 2.01oz of r600 refrigerant. Unit is now running and beginning to blow cold air.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA37071511 COMPRESSOR"
We serviced a
LG REFRIGERATOR
Model LFXS28596D
Near Council Bluffs, IA 51501
Travis
Job Details:
08/30/2024
Replaced compressor and drier. Allow 24 hours for temps to adjust.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Lincoln, NE 68507
Derek F
Job Details:
08/30/2024
Upon inspection the washer was not going through cycles and makes clicking noise at the beginning. The only error code stored was for shifter failure. I found the clicking noise to be from the shifter motor. I replaced the motor but still had the noise. The lower harness has been damaged and I will return with a new one to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; ordrng 1 W11590868 (Lower harness) and 1 W11519742 (Main control)
We serviced a
LG REFRIGERATOR
Model LRFVC2406S
Near Omaha, NE 68106
Travis
Job Details:
08/30/2024
Customer states ice is building up on bottom. Found condensate drain plugged. Also freezer door is not shutting and sealing properly becuase of it. Will need cleaned. Called and left voicemail for customer. Went ahead and cleared drain. Verified door shuts properly. ; dspstn on spec-tagged invntry: 1 819043 HEAT-PROBE DEF DRAIN
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Omaha, NE 68114
Lucas
Job Details:
08/30/2024
Customer states washer will not fill after cleaning out filter. Put unit into service mode to check errors. Error present about water level sensor. Ran water valves and they are working properly. Tested pressure switch with multimeter. Pressure switch is operating properly. Verified no clogs in pressure hose. Water valve tested in spec. Noticed water leaking out of filter. Tightened filter to stop leak. Customer also would like hot water supply line installed. It was leaking previously. Installed hose and checked for leaks. Unit is now operating properly.
We serviced a
LG REFRIGERATOR
Model LSXS26386D/03
Near Kansas City, MO 64127
Nate
Job Details:
08/30/2024
Customer states the whole unit isnt cooling. Issue is faulty compressor per OEM service bulletins. Needs new compressor and filter drier.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Olathe, KS 66062
Nate
Job Details:
08/30/2024
"Customer states the drum isnt spinning. Issue is broken motor pulley which has worn the belt. Will need new motor pulley and belt replacement. ; ordrng 1 WP8066184 (MOTOR PULLEY), dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP) and 1 4392067 RPR KIT (W10837240 PULLEY"
We serviced a
GE PROFILE REFRIGERATOR
Model PYE22PMKFES
Near Waukee, IA 50263
Rory
Job Details:
08/30/2024
"Unit in need of software update as well as fresh food evap fan. ; dspstn on spec-tagged invntry: 1 WR60X35205 MTR , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
LG REFRIGERATOR
Model LRMVS3006S.ASTCNA2
Near West Des Moines, IA 50266
Austin
Job Details:
08/30/2024
"Customer,er states units drawer is not opening. Replaced rails."
We serviced a
SCOTSMAN (H) ICEMAKERS U/C(H)
Model dce33pa-1ssd
Near Overland Park, KS 66223
Eric
Job Details:
08/30/2024
Replaced timer tested unit started making ice; dspstn on spec-tagged invntry: 1 12-2907-21 INLET VALVE SCTSMN/SUBZ
We serviced a
SAMSUNG OVENS ELECTRIC
Model FT0353IWUX/XAA
Near Omaha, NE 68114
Mark F
Job Details:
08/30/2024
Customer states unit doesnt heat after a loud pop. Found broil element to have failed. Element is discontinued.
We serviced a
KENMORE WASHER
Model 110.20022014
Near Omaha, NE 68107
Lucas
Job Details:
08/30/2024
"Disassembled top of dryer to reach suspension rods. Removed old suspension rods and installed 4 new ones. Reassembled unit and tested. Unit filled, agitated, and spun properly. Unit is now operating properly."
We serviced a
BOSCH DISHWASHER
Model SHE33M02UC/50
Near Bellevue, NE 68005
Lucas
Job Details:
08/30/2024
Disassembled dishwasher door and control panel. Installed new control module. Installed new control panel. Reassembled door and tested multiple times. Unit is now operating properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AWS
Near Ankeny, IA 50023
Rory
Job Details:
08/30/2024
"Customer states that unit is not cooling properly. Upon arrival found that unit has a bad cold control thermostat.; dspstn on spec-tagged invntry: 1 215846602 TIMER,DEFR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Murray, NE 68409
Kyle
Job Details:
08/30/2024
Customer states lights are not working and unit is not cooling properly. Inspected unit found broke wires in deli harness and top LEDs are bad. Ordered parts scheduled return visit for Wednesday 2-5; ordrng 1 W11170612 (CORD - POWER SUPPLY W/HARNESS)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFF
Near Lincoln, NE 68516
Ali
Job Details:
08/30/2024
"TappedI removed old compressor and drier from unit. I also removed the old evaporator and heat exchanger. I then installed and welded in new compressor, drier, evaporator, and heat exchanger.. Then proceeded to pressurize system with nitrogen to 140 psi. I checked all welds with bubble leak detector and no leaks were found. Next I vacuumed down the system for 30 minutes and achieved a 681 micron vacuum. After removing vacuum, pump the vacuum settled out at 1583 microns. Vacuum holding steady. I then recharged system with 3.50z of r134 a refrigerant. Unit is now running and beginning to blow cold airThanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!"
We serviced a
HOTPOINT WASHER
Model HTW240ASKWS
Near Omaha, NE 68154
Shannon
Job Details:
08/30/2024
Has failed wh08x37937
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Shawnee, KS 66216
Chris
Job Details:
08/30/2024
Customer states unit is not running a wash cycle. Unit is operating correctly.
We serviced a
LG REFRIGERATOR
Model LRYKC2606S.ASTCNA0
Near West Des Moines, IA 50265
Austin
Job Details:
08/30/2024
Customer states unit is continuing dispensing. Replaced paddle and switch.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Lincoln, NE 68516
Derek F
Job Details:
08/30/2024
"Found icemaker cavity frozen up with ice from moisture being pulled in from cavity seams. Ice maker is no longer making ice. Steamed out icemaker cavity and removed icemaker and auger. Removed plastic tabs and installed y clip update. Then sealed up all of the seams inside to prevent moisture from getting in in the future causing the ice maker cavity to ice up. Installed new updated auger drain line on auger assembly, installed the auger assembly and new ice maker. Checked line on back and black line is showing. I Then cycled the icemaker and it completed the cycle and filled.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!; used 1 DA81-11160A (Foam pad) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Omaha, NE 68130
Koby
Job Details:
08/30/2024
"Customer states unit is not making ice. Inspected unit and found that unit is not cooling in the fresh food compartment. Due to other issues customer would not like to proceed with icemaker repair. Job complete. ; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT 1 DA97-15217D ICEMKR , and 1 DD81-04511A RTV"
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Omaha, NE 68130
Shannon
Job Details:
08/30/2024
Dispenser and housing leaking recommend complete kit for repair not in town
We serviced a
BOSCH COFFEE MAKER (H)
Model BCM8450UC/03
Near West Des Moines, IA 50265
Mike
Job Details:
08/29/2024
Was able to remove unit from the wall. Contacted techline and did some testing and its looking like the grinder is the culprit. ; schdld next appmnt for 8/29 THU !
We serviced a
WHIRLPOOL OVENS ELECTRIC
Model RM278BXV
Near Kansas City, MO 64114
Austin R
Job Details:
08/29/2024
"Customer states that units broiler isn't working, replaced broil element."
We serviced a
SUB ZERO (H) REFRIGERATOR
Model DET3650CIID/R
Near Grimes, IA 50111
Mike
Job Details:
08/29/2024
"Fill cup of ice maker was partial frozen up and found water had been le,sing from the fill tube sleeve due to flow being restricted during full. Found fill tube heater is not heating and there is a fill cup heater add on. Ordering both fill tube heater and fill cup heater kit.; ordrng 1 7043939 (Fill cup heater kit) and 1 7044966 (Fill tube heater)"
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Valparaiso, NE 68065
Ali
Job Details:
08/29/2024
During inspection the unit would make a squeaking noise. Gained access to the drum glides and noticed it had a deep channel cut into them. Also noticed a nail. Installed the new bearing kit and reassembled the unit. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Urbandale, IA 50323
Mike
Job Details:
08/29/2024
"Unit is 50-55* in fridge freezer is 1. Unit has a 22, 25, and 40c errors for the fridge fan, fridge defrost sensor, and then ice room fan. Ice room is frozen up and in need of update. Advised customer to call Samsung for coverage on that. Also there is ice build up behind fridge evap cover and drain is frozen. Will need to replace evap cover, defrost sensor, and install water leakage kit to repair. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A DA81-11067A WHEN OUT , 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , and 1 DA97-13757A EVAP CVR , used 1 SHIPPING ( PARTS HANDLING) from stock"
We serviced a
FISHER PAYKEL(H) DISHWASHER
Model DD24DCTX9 N
Near Leawood, KS 66206
Chance
Job Details:
08/29/2024
Customer states unit will not power on. Once I reset unit power came back but unit was acting very erratic. Unit will need new main PCB. Follow up tbd by office based on part availability. ; ordrng 1 519327P (Motor control (KC))
We serviced a
GE REFRIGERATOR
Model PFCS1NFXC SS
Near Ashland, NE 68003
Derek F
Job Details:
08/29/2024
Upon is the refrigerator had stopped cooling. I first confirmed all fans were operating. I then checked the compressor and found it hot and running. There was not frost pattern on the freezer evap with the unit running for 2 hours. The refrigerators compressor has failed and a sealed system rebuild would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!
We serviced a
JENNAIR (H) COFFEE MAKER (H)
Model JJB6424HL
Near Lincoln, NE 68502
Ali
Job Details:
08/29/2024
During inspection the brew unit stopped in the improper location. Moved the brew unit and I was able to install the drip tray back into its location. Ran the a coffee cycle and unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Lincoln, NE 68516
Kannon
Job Details:
08/29/2024
Returned with another lid lock. Still giving the same error code. Ordering the main control board and will return at a time that works best for the customer. ; ordrng 1 203657P (Control board)
We serviced a
LG DISHWASHER
Model LDP6810BD
Near Lincoln, NE 68528
Kannon
Job Details:
08/29/2024
Returned with parts. Installed new motor assembly and tested unit. No leaks on new motor or on door seals. Unit is working great after repairs. Job complete. Collected $202.38 for motor.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Omaha, NE 68114
Shannon
Job Details:
08/29/2024
Inspect unit has idler pulley bearing issue gave est to repair customer ok install new idler and clean blower housing test ok only noise is the seam in the drum ; dspstn on spec-tagged invntry: 1 4392067 RPR KIT (W10837240 PULLEY
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Basehor, KS 66007
Chance
Job Details:
08/29/2024
Customer states unit would drip from water line after dispensing water. Unit was delivered Tuesday and is brand new. Customer stated dripping has since stopped. Explained air in the lines was most likely the cause of issues and has since resolved Itself. Job complete. ; dspstn on spec-tagged invntry: 1 DA81-06006A UV DRIER - STEP VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Waukee, IA 50263
Mike
Job Details:
08/29/2024
Unit filled the leak tray again. Ran unit for 40 minutes with rinse aide in it and could not get unit to leak. While inspecting the unit the lower door seal is rippled and potential causing a poor seal. Recommend replacing lower door seal. Also unit was lower on the right side than left so I adjusted leveling.
We serviced a
GE REFRIGERATOR
Model GTS21FMKBES
Near Omaha, NE 68137
Travis
Job Details:
08/29/2024
"Overload is tripping. Tried test device. No change. Units compressor has locked rotor. No repair at this time. ; dspstn on spec-tagged invntry: 1 WR50X55 THERMOSTAT,DEFROST"
We serviced a
KENMORE DRYER
Model 110.72832100
Near Crescent, IA 51526
Lucas
Job Details:
08/29/2024
Customer states when trying to start dryer it buzzes and doesnt run. Sometimes if you hold button down it will start but makes a loud noise. Motor has burned up and will need replaced. Blower wheel is also seized onto motor and will need replaced. ; dspstn on spec-tagged invntry: 1 4392065 DRUM DRIVE KIT (FSP)
We serviced a
SAMSUNG WASHER
Model WF53BB8900AD
Near Olathe, KS 66061
Ben
Job Details:
08/29/2024
Return with parts. Wrong part was diagnosed by manufacturer. Reordering main board. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Olathe, KS 66062
Ben
Job Details:
08/29/2024
Customer states unit started showing error code and wont run. Unit needs mcu.
We serviced a
DACOR (H) RANGE GAS
Model RV30A
Near Omaha, NE 68132
Kelvin
Job Details:
08/29/2024
"Customer states hood has not raised in years, blower motor as well. Inspected unit, found control board gets 120v. Manually put power to hold to raise, works. Control panel is not getting power. Unit will require new control board. Customer approved repair. Will return with parts when they arrive. ; ordrng 1 700991 (Control board)"
830 S. 75th StOmaha, NE 68114
402-399-0202
3940 NW Urbandale DrUrbandale, IA 50322
515-393-4400
