Name: Hometown Hero Appliance Repair - Omaha
Address: 830 S. 75th St, Omaha, Nebraska, 68114, United States
Telephone: 402-399-0202

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We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Lincoln, NE 68505

Ali

Job Details: 08/14/2024

Installed a new water valve and confirmed there was no leaks. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

GE REFRIGERATOR

Model GFE28GYNFFS

Near Omaha, NE 68122

Mark F

Job Details: 08/14/2024

Customer estates unit wont dispense water. Found filter housing locked. Reset housing and installed filter. Unit operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Murray, NE 68409

Kyle

Job Details: 08/14/2024

Recharged system with 5.64oz r134a. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Lincoln, NE 68512

Bryce

Job Details: 08/14/2024

Customer states still no ice being made upon inspection. I noticed that there was an icemaker error code will be replacing the icemaker one more time in case it was a possible bad one from factory otherwise will be needing a new control board after this.; ordrng 1 W11658802 (Ice maker)

We serviced a

LG REFRIGERATOR

Model LFXS30766D

Near Lincoln, NE 68516

Kannon

Job Details: 08/14/2024

Installed customer old evaporator cover to get by. Ordering new evaporator cover and will return at a time that works best for the customer. ; ordrng 1 AEB72913944 (Evap cover)

We serviced a

GE REFRIGERATOR

Model CYE23PFDCSS

Near Leawood, KS 66209

Austin R

Job Details: 08/14/2024

Customer states that unit is making a loud noise from the back of the unit.

We serviced a

CRITERION REFRIGERATOR

Model CTMR182WD1W

Near Lincoln, NE 68521

Derek F

Job Details: 08/14/2024

"Upon inspection the fresh food section had warmed to 60?F while the freezer remained at 0?F. I first loosened the evaporator cover and removed the air diffuser. I found the air channel completely blocked with ice. I used my steamer to clear the ice and reinstalled the parts. Finally, I confirmed the unit was getting proper airflow to the fresh food section. The refrigerator is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!"

We serviced a

LG REFRIGERATOR

Model LSXS26366S

Near Papillion, NE 68046

Kyle

Job Details: 08/14/2024

Customer states unit has not cooled yet. Inspected unit found still has low side restriction. Low side components have already been replaced. Checked drier verified it is not restricted. Unit has system restriction that cannot be accessed unit is not repairable. Will need to submit to hbw

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFF

Near Lincoln, NE 68516

Ali

Job Details: 08/14/2024

During inspection compressor and evaporator fan was running. Gained access the the evaporator and noticed there was no frost pattern. Unit had a system issue and will need a rebuild.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

LG REFRIGERATOR

Model LSSB2691ST

Near Omaha, NE 68022

Austin

Job Details: 08/14/2024

Customer stated that ice cream is not hard. Customer also stated that unit is making ice just fine. Told customer that it would probably be best to come out and look at the unit. Told customer that we can apply the remote visit fee towards the service call. Will reach out to customer to schedule. Thanks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXTB00

Near Papillion, NE 68133

Kyle

Job Details: 08/14/2024

Customer states fridge section is not cooling. Inspected unit fz 0 ff 60. Found damper in ff section is frozen shut. Will need to replace damper assembly #WPW10151374

We serviced a

DACOR (H) RANGE GAS

Model DOP48M86DLS

Near Omaha, NE 68105

Kyle

Job Details: 08/14/2024

Returned with parts removed side panels cooktop and rear panels. Found issue was not in cooling fan both convection fan motors for big oven were melted fan motor for small oven was also melted. Called tech line and documented issues over visual support. Dacor is reviewing this and will call back; O-emld tckt

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME21R7051SS/AA

Near Olathe, KS 66061

Ben

Job Details: 08/14/2024

"Customer states unit is showing same error code as before, customer is going to reach out to manufacturer again. No repairs made at this time."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2778UF9

Near Omaha, NE 68114

Travis

Job Details: 08/14/2024

Installed new inverter board and new main pcb. Plugged unit entered test mode and went to compressor test and started. Compressor started. Monitored evaporator temp sensor output. Started at 73 degrees. After about 3 minutes had dropped to 50 degrees. Ran condenser fan. It comes on. Cycled power and let unit start up. Compressor and fans start running. Unit is now operating properly.

We serviced a

THERMADOR (H) FREEZER

Model T36IF905SP/24

Near Prairie Village, KS 66207

Eric

Job Details: 08/14/2024

Customer states still getting frost and water on top of unit inside called techline door is sealing said to replace air grid and ui panel ordered parts and rescheduled ; ordrng 1 12048075 (Control panel) and 1 12047074 (Air grid)

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Olathe, KS 66062

Eric

Job Details: 08/14/2024

"Customer states ice room freezes up cleared ice installed ice maker kit silicone auger and ice bucket tested called for water and harvested customer has slow water from home causing water pressure slows advised customer to get fixed ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA81-11160A FOAM PAD-AUGER , 1 DA82-02695A ICEMKR UPDATE , 1 DA97-12540G AUGER , and 1 DA97-14474C ICE BCKT"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRMC2285AF

Near Polk City, IA 50226

Dillon

Job Details: 08/14/2024

Found that after testing with tech-support that it appears that the fill tube heater has failed. Told customer that they should try and call Frigidaire about the issue because it isnt a replaceable part. Job complete 87502467

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Lincoln, NE 68523

Derek F

Job Details: 08/14/2024

Upon inspection the washer had remained locked and unresponsive from a cycle. I confirmed the outlet had power but had no feedback at the UI. The main control was getting power but had no out put voltage. I replaced the main control and ran a drain cycle. The unit drained and spun as expected. The washer is operating properly.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

DACOR (H) HOOD

Model RV36S

Near Greenwood, NE 68366

Ali

Job Details: 08/14/2024

During inspection there was no feedback at the user interface. Gained access to the power block and confirmed the unit was getting proper power. Manually lifted the downdraft and gained access to the ui. There has been signs of heat on the board. Tried to get any feedback with no success. Gained access to the main control board and noticed it was heavily covered in grease. Cleaned the ui contacts with no success. Unit will need a new user interface assembly and main control board. Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Ashland, NE 68003

Ali

Job Details: 08/14/2024

During inspection the unit not start a cycle. Unit did have a fill error code. Upon further inspection I noticed the door lock would not do its secondary lock. Playing with the lock I did manage to get the secondary feature to activate. Unit will need a new door lock assembly. Once the part has been received office will call to reschedule.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali! ; ordrng 1 WPW10443885 (LATCH - DOOR)

We serviced a

GE MONOGRAM (H) REFRIGERATOR

Model ZISP420DHASS

Near Omaha, NE 68022

Travis

Job Details: 08/14/2024

Customer states that during power outage water leaked from unit and damaged flooring. Wants unit inspected. Opened grille. Ran all water systems and inspected valve and water lines. No leaks observed. Drip tray is dry. Unit is operating properly. Suspect when unit thawed it overflowed condensate pan as it did not have any heat from the condenser to evaporate the water. Along with possibly the ice melting in the bucket and leaking through door.

We serviced a

LG REFRIGERATOR

Model LMXS30776S/00

Near Shawnee, KS 66203

Chris

Job Details: 08/14/2024

"Customer states unit is cooling intermittently. Unit needs sealed system repairs.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221802 EVAP FF , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

FISHER PAYKEL(H) GRILL

Model GDE1-30-N

Near Mission Hills, KS 66208

Chris

Job Details: 08/14/2024

Customer states unit is not igniting properly. Unit needs valves and ignitors.; ordrng 2 254300 (Handle (kc))s and 1 254263P (Valve (kc)) and 1 251621 (LED Bezel (kc)) and 2 254304P (Ignitors (kc))s

We serviced a

WHIRLPOOL RANGE/COOKTOP EL

Model WFE515S0EW0

Near Elmwood, NE 68349

Derek F

Job Details: 08/14/2024

Upon inspection the ovens front glass had fallen out of the door. I found the two screws holding the handle were loose and allowed the glass to fall. The door is also missing two plastic supports that stabilize the front glass from the sides. Two new side supports would be needed to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

GE DISHWASHER

Model ADT521PGJ2WS

Near Kansas City, MO 64131

Chris

Job Details: 08/14/2024

"Customer states unit is beeping 3 times when trying to run. Unit needs new PCB.; ordrng 3 WD21X24900C (Control board (kc))s, dspstn on spec-tagged invntry: 1 WD21X10490 LATCH ASM"

We serviced a

MIDEA WASHER

Model MLV45N1BWW

Near Lincoln, NE 68507

Bryce

Job Details: 08/14/2024

"Customer states unit is throwing an empty area code, which indicates that the door lock has failed upon inspection. Verified complaint notice door lock would not lock itself. We need a new door lock.; ordrng 1 17438000001615 (SWITCH - DOOR)"

We serviced a

LG REFRIGERATOR

Model LMXC23746S/01

Near Omaha, NE 68102

Kelvin

Job Details: 08/14/2024

Rescheduled due to availability. Rescheduled for Friday AM; schdld next appmnt for 8/16 FRI AM

We serviced a

DACOR (H) REFRIGERATOR

Model DRF427500AP/DA

Near Leawood, KS 66209

Ben

Job Details: 08/14/2024

"Customer states unit leaked under fridge and down into basement. Found no issues, instructed customer to monitor and notify if leak returns."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFS2883AF6

Near Linwood, KS 66052

Ben

Job Details: 08/14/2024

"Return with parts. Replaced door hinges and aligned doors as well as possible. The floor is uneven and keeping unit from sitting as upright as necessary, advised customer to adjust doors as needed once they address the floor issue."

We serviced a

U-LINE (H) ICEMAKERS U/C(H)

Model UHCR115-SS01A

Near De Soto, KS 66018

Ben

Job Details: 08/14/2024

"Customer states unit is leaking when filling, appears to be similar placement as last time. Replaced water line and moved positions. ; used 1 Pp0408w (1/4 guess) from stock"

We serviced a

LG WASHER

Model WM3470HVA

Near Louisville, NE 68037

Derek F

Job Details: 08/14/2024

Upon inspection the washer had been shaking during cycles. I ran the unit through a rinse and spin cycle. The tub moves on its axis indicating wear at the rear bearing. I also noticed it was difficult to spin freehand while not running. The lower dampers are also weak adding to the excessive shaking during cycles. The washer would need new dampers to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Weeping Water, NE 68463

Derek F

Job Details: 08/14/2024

Upon inspection the dishwasher had been making noise during the cycle and not cleaning dishes well. I first ran a couple test cycles to hear major components. The drain pump is functioning properly and the inlet valve is as well. The wash motor is intermittently grinding when changing position leading to excessive noise. The issue with the wash motor can contribute to the was performance as well. The dishwasher would need a new sump assembly to complete the repair.Thanks for choosing Hometown Hero Appliance Repair. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Derek!

We serviced a

LG REFRIGERATOR

Model LMXC23746S

Near Parkville, MO 64152

Nate

Job Details: 08/14/2024

"Customer stated refrigerator would freeze items in the freezer but in the fresh food items wouldnt get below 41 verify verified. Hooked up gages and confirmed there was a restriction on the low side with low side pressures at -15 and high side pressures at + 120. Evacuated system removed compressor and filter dryer use RX 11 to flush and purge lines. Verified air pressure back through suction tube out of capillary tube. Reinstalled compressor installed new filter dryer pressurized system to 140 psi allowed system to equalize for 10 minutes at 140 psi. Lost no pressure recharge system with 4.76 ounces of 134 a refrigerant booted system and pressures normalized at two on the low side and 115 on the high side. Advise customer to monitor over 24 hours and contact us if temperatures do not come down properly.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL74221802 EVAP FF , and 1 TCA38151706 R134 CMPRSR R134"

We serviced a

JENNAIR (H) REFRIGERATOR

Model JFFCC72EFS02

Near Omaha, NE 68116

Derek

Job Details: 08/14/2024

"Customer states that the freezer is cooling properly and that the fridge is not. Tech confirmed and found infrared readings of -3 in the freezer at 60+ degrees in the fresh food. Tech disassembled fridge as much as he can (this model requires both fresh food doors to be removed in order for the evaporator cover to be completely removed) and found that the evaporator has become a block of ice. Entered service mode and took measurements of thermistors. Fresh food evaporator thermistor is reading 87 degrees. Room sensor is reading 57 and all 9 other sensors are reading accurately. Tech verified that the evaporator fan is operating correctly and tried to run forced defrost of the fresh food compartment. Relay on pcb is heard activating, but the 'on' message never occurs. Tried the freezer forced defrost and 'on' is properly displayed and flashes to indicate that mode selection is proper. Defrost/evaporator thermistor is out of spec and main pcb relay system is not working correctly to do the defrost cycle, even when in manual mode. Checked parts availability and found that thermistors for the fridge are only available as part of the evaporator cover. Main pcb is NLA."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Omaha, NE 68022

Derek

Job Details: 08/14/2024

"Sensing rinse done, spin - f5e2 lid lock faultCustomer states that washer wouldn't finish its cycle and was filled with water. Customer eventually unplugged washer for a while, then plugged it back in; which initiated a drain sequence. Tech plugged washer in and found 1 error code stored. Tried to run diagnostics and machine is unable to detect if the lid is locked or not. Lock is physically working. Went to manual test modes and found that the washer won't do anything (even though lid lock is not required for these tests). Water will not fill, agitation won't occur, drain pump won't engage, and spin won't even attempt. Display just continually flashes on the 6 segment LED display. Washer has a failed main pcb and possibly a bad lid lock as well. Provided quote to customer and customer declined. Job is complete."

We serviced a

COVE (H) DISHWASHER

Model DW2450

Near Omaha, NE 68022

Derek

Job Details: 08/14/2024

"Tech arrived and inspected dishwasher in the pantry. Unit matches dispatched model and serial number. Checked for error codes and none are stored. Started rinse cycle and allowed system to run through. Machine fills, circulates, and drains without any issues or hiccups. Tech finds no immediate issues as unit passes tests and has no errors. Job is complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Olathe, KS 66062

Eric

Job Details: 08/14/2024

"Customer states loud noise coming from unit stops when door open found auger fan making loud noise replaced auger no longer has a noise; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER 1 DA97-14474C ICE BCKT , and 1 DA97-15217D ICEMKR"

We serviced a

DACOR (H) REFRIGERATOR

Model DRF36C100SR/DA

Near Omaha, NE 68130

Derek

Job Details: 08/14/2024

"Arrived at home and customer has compressor, filter drier, 3 way valve, and box of lokring fittings. No evaporators were sent. Tech took pressures while system was still running. Low side is -24 and high side is 288. Massive restriction is present. Emptied pressure out of high side and 8+ ounces of brown oil/water sludgy mix sprayed out. Pressurized system again to 275psi and tech can not get pressure to blow through system, even after cycling 3 way valve to different positions. Tech opened guages to equalize pressures between high and low sides and leak checked evaporators. Fresh food evaporator is actively leaking. Tech is unable to find restrictions at this time, but will order new fresh food evaporator and freezer evaporator so that old parts can be removed and sludgy debris can be discarded. Job is not complete. ; O-emld tckt"

We serviced a

FRIGIDAIRE RANGE ELEC

Model GCWM3067AFB

Near Wahoo, NE 68066

Bryce

Job Details: 08/14/2024

"Customer states unit is dead not powering on upon inspection. Verified complaint when ahead and logged into Frigidaires website and noticed that they did have a tech bulletin on if the unit was dead, needing to re-order a control board for a newer upgraded version.; ordrng 1 5304536546 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW

Near West Des Moines, IA 50265

Dillon

Job Details: 08/14/2024

Found that after replacing the suspension rods that the unit is operating properly now. Job complete.

We serviced a

SKS (H) OVENS ELECTRIC

Model SKSDR480SIS

Near Bennington, NE 68007

Mike F

Job Details: 08/14/2024

Return with parts. Installed controls. Still now power to dial displays. Possible bad control. Will need to recorder controls and return. ; ordrng 1 EBR89757901 (Control) and 1 EBR84439701 (Control) and 1 EBR84439307 (Control) and 1 AEC74957401 (Selector guide) and 2 EAD64245604 (Ignitor)s

We serviced a

HOTPOINT REFRIGERATOR

Model CSX22GRBEWW

Near Yutan, NE 68073

Bryce

Job Details: 08/14/2024

Customer states leaking from the left side of the fridge upon inspection verified compliant and noticed that the drain line was plugged so steamed and drained out and ran water into the drain line and unit is now running water through smoothly

We serviced a

LG RANGE/COOKTOP GS

Model LTGL6937D.BBDELGA

Near Kansas City, MO 64157

Austin R

Job Details: 08/14/2024

Customer states that units bottom door is damaged.

We serviced a

SKS (H) OVENS ELECTRIC

Model SKSDR480SIS

Near Bennington, NE 68007

Shannon

Job Details: 08/14/2024

Tech was assigned as a helper;

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63B8611SS/AA

Near Omaha, NE 68164

Shannon

Job Details: 08/14/2024

Replace cooktop test ok

We serviced a

LG REFRIGERATOR

Model LFXS24623D.ASBCNA0

Near Omaha, NE 68152

Kelvin

Job Details: 08/14/2024

"Customer states unit is not cooling in ff or fz section. Inspected unit, found ff and fz not cooling. Tapped system, unit in vacuum on low side due to restriction. Unit will require a sealed system replacement. Removed original compressor and drier, installed new. Unit is cooling. Covered by manufacturer warranty, job complete."

We serviced a

GE REFRIGERATOR

Model GFE29HMEEES

Near Springfield, NE 68059

Ali

Job Details: 08/14/2024

Customer had the unit pulled during arrival. Ran the unit in a diagnostic mode via Newfi. The fresh food fan had failed. Removed the old fan assembly and installed the new fan assembly. confirmed the fan was working properly via Newfi. Unit is now operating properly.Thanks for choosing Home Town Hero Appliance Repairs. Please leave us a review on Google or the link via your email for your FREE $10 gift card to Jimmy Johns. Ali!

We serviced a

FHIABA REFRIGERATOR

Model I8991TST6IU

Near Omaha, NE 68114

Kelvin

Job Details: 08/14/2024

"Returned with parts. Removed original door spring, installed new. Verified with customer door is operating properly. Job complete."

We serviced a

FISHER PAYKEL(H) RANGE/COOKTOP EL

Model RIV3-365

Near Leawood, KS 66209

Ben

Job Details: 08/14/2024

"Return with parts. Replaced screen motor, but screen still will not open or close. Unit needs expansion board. ; ordrng 1 580442P (Exp board (kc))"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Overland Park, KS 66213

Ben

Job Details: 08/14/2024

"Customer states unit has been dripping water from ice room into fresh food and dispenser drips water. Replaced ice route, ice maker, and auger. ; dspstn on spec-tagged invntry: 1 DA81-11067A USE DD81-04511A 1 DA97-12540K AUGER , 1 DA97-13718C ICE MAKER , 1 DA97-13829C ICE CASE ROUTE , and 1 DA97-14504C ICE BCKT"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Omaha, NE 68157

Lucas

Job Details: 08/14/2024

Customer states dishwasher is not cleaning properly. Customer tried running a cleaning cycle already. Put unit into service mode to check for error codes. No codes present. Ran diagnostic cycle to verify components are working properly. All components are working. Lower and middle spray arms are both clogged with debris that cannot be removed. Sump filter will also need to be removed and cleaned.; ordrng 1 WPW10605345 (Middle spray arm) and 1 W10803178 (Lower spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Fremont, NE 68025

Mike F

Job Details: 08/14/2024

Customer states freezer light and upper fridge lights are dim. Replaced lights. Unit is now operating as it should.

We serviced a

SAMSUNG WASHER

Model WA52M8650AV-A4

Near Bennington, NE 68007

Mike F

Job Details: 08/14/2024

"Customer states unit will fill then stop. Checked error codes. No stored error codes. Ran unit through diagnostic, unit gave 3c2 error for bad motor. Checked windings on stator, stator has open winding. Quoted for stator and main control. Customer declined service call collected."

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDM00

Near Omaha, NE 68022

Mike F

Job Details: 08/14/2024

"Customer states freezer is working but fridge is warm. Found frost build up on back wall and condensation on rear of unit. Steamed out evaporator cover. Checked defrost sensor, sensor test open. Checked voltage to sensor, did not receive voltage. Found connector to sensor corroded. Unit will need main control. Harness and defrost sensor. Quoted for repair."

We serviced a

WHIRLPOOL OVENS GAS

Model WFG505M0BS3

Near Omaha, NE 68022

Mike F

Job Details: 08/14/2024

Customer states oven is not heating. Found bake Ignitor only pulling 2.7amps. Quoted for new ignitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model TS22AFXKQ05

Near Omaha, NE 68106

Lucas

Job Details: 08/14/2024

Customer states fan is making a noise again but they think its coming from the freezer section. Showed video with noise extremely loud in freezer compartment and ice on the auger. Customer defrosted ice and turned ice maker off and issue hasnt returned. Ran ice maker water valve to check for leaks. Water is leaking from fill tube onto evap fan and freezing causing noise. Adjusted plastic fill tube and tested. Ice maker fill tube is no longer leaking when calling for water. Unit is now operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM00

Near Omaha, NE 68105

Jacob

Job Details: 08/14/2024

Customer states unit is not dispensing properly. Installed new auger motor assembly.

We serviced a

GE OVENS ELECTRIC

Model JB655YKBFS

Near Omaha, NE 68022

Koby

Job Details: 08/14/2024

Customer states clock cannot be set. Replaced control board and set personality. Unit functions properly. Job complete.

We serviced a

THERMADOR (H) DISHWASHER

Model DWHD770WFP/19

Near Omaha, NE 68114

Koby

Job Details: 08/14/2024

Customer states unit gets e24 error. Found that drain pump has failed. Replaced drain pump and ran test cycle. United functions properly. Job complete.

We serviced a

GE PROFILE MICROWAVE OVEN

Model PEB7227DL3BB

Near Omaha, NE 68144

Koby

Job Details: 08/14/2024

"Customer states unit is not heating. Found that control board is not reading door switches. Tested switches with multimeter, door switches test good. Recommend replacement of control."

We serviced a

WHIRLPOOL WASHER

Model LLN8244AW0

Near Omaha, NE 68137

Koby

Job Details: 08/14/2024

Customer states unit will not spin on high speed. Found that speed selector switch has failed. Recommend replacement of switch. ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP WPL/KEN DIR DRV

We serviced a

LG WASHER

Model WM3500CW

Near Omaha, NE 68127

Koby

Job Details: 08/14/2024

Customer states that unit is not filling fully. Found that inlet hose screens are plugged. Recommend cleaning out inlet valves. ; ordrng 1 EBF63534901 (SWITCH - WATER PRESSURE SENSOR)

We serviced a

SAMSUNG OVENS ELECTRIC

Model NE63BB861112AA

Near Papillion, NE 68046

Koby

Job Details: 08/14/2024

Customer states unit has CF0 error. Found that main board and cooktop boards have failed. Replaced main control board but need to order the other boards as well. ; ordrng 1 DG92-01229A (PCB INVERTER RH) and 1 DG92-01229B (PCB INVERTER LH) and 1 DG92-01285A (MAIN PCB)

We serviced a

LG REFRIGERATOR

Model LFXC24726S/03

Near Omaha, NE 68116

Derek

Job Details: 08/14/2024

"Customer states that fridge stopped cooling. Machine was manufactured in 11/2017. Checked fresh food evaporator and leak check shows bubbling occurring from fins near the accumulator. Tech checked customers owners manual and manual shows 7yrs of parts coverage. Tech double checked warranty through manufactures web page and warranty has been shortened to 5yrs. Called office and spoke to SM whom confirmed that LG retroactively changed their warranty without notice and will no longer get honor their 7yr warranties. Provided quote to customer for new ff evaporator, filter drier, compressor and necessary parts. Compressor coverage is still active. Customer declined quote and wants to talk with LG directly to try to rectify this problem. Job is complete."

We serviced a

THERMADOR (H) REFRIGERATOR

Model T30IF905SP/26

Near Omaha, NE 68022

Mike F

Job Details: 08/14/2024

"Installed bypass and cycled ice maker. Ice maker cycled and called for water. Water is now filling whole ice tray. Checked error codes, no new error codes."

We serviced a

LG REFRIGERATOR

Model LRFXS2503S

Near Overland Park, KS 66221

Chris

Job Details: 08/14/2024

"Customer states unit is intermittently cooling. Unit needs refrigerant recharge.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV 1 ADL76521401 EVAP , and 1 TCA36811415 R600 (OLD TCA36811409)"

We serviced a

GE PROFILE RANGE/COOKTOP EL

Model n/a

Near Omaha, NE 68135

Koby

Job Details: 08/14/2024

Return its parts. Disassembled unit and removed old control board. Installed the new control board and reassembled unit. Unit functions properly. Job complete.

We serviced a

SCOTSMAN (H) ICEMAKERS U/C(H)

Model DCE33PA-1WB

Near Omaha, NE 68114

Mark F

Job Details: 08/14/2024

"Returned with parts, installed, unit operating properly. Please allow 24 hours for ice.; dspstn on spec-tagged invntry: 1 A09543-000 SPNNR JET SCTSMN/SUBZ"

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Bellevue, NE 68147

Jacob

Job Details: 08/14/2024

Customer states unit is leaking from the bottom of the door. Will need to order parts. ; ordrng 1 DC97-22435D (Door assembly) and 1 DC97-21446G (Frame assembly)

We serviced a

AMANA REFRIGERATOR

Model TC22KW

Near Omaha, NE 68144

Travis

Job Details: 08/14/2024

Customer states unit is tripping breaker after storm. Unit is tripping gfci outlet. Plugged into non gfci and does not trip but compressor trips overload. Compressor is grounded. No repair at his time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SR/AA

Near Omaha, NE 68022

Travis

Job Details: 08/14/2024

Customer states unit is not cooling. States had someone else who diagnosed it as compressor. Temps are currently 77 and 39. Compressor and condenser fan are running but evap fan is not. Customer states he had heard a noise that stopped when doors were opened. Evap motor shuts off when door is opened. Removed evap cover. Heavy frost accumulation on top of evap but almost none at bottom indicating no airflow is being pulled across evaporator. Measured 13vdc to fan but it does not run. Fan is also almost seized. Left cover off and evaporator developed full frost pattern. Will need new evap cover with fan. Customer approved repair. Ran for part. Returned. Customer had decided not to proceed. Collected service call.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2867TF0

Near Bennington, NE 68007

Travis

Job Details: 08/14/2024

Customer states ice maker has been working on and off. States now ff not cooling well. Temps are 55 in ff and 10 in freezer. Ice maker has condensation outside of housing. Ice maker will need air handler kit. Put in diagnostics. Ran evap motor. Ran damper to open. No airflow. Checked evap thermistor. Giving a readout of 48 degrees. Removed evap cover. Evap plugged with ice and is about 0 degrees. Ran heater it comes on. Thermistor is way out of spec causing unit not to defrost properly. Unit will need evap thermistor. No repair at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321CDBM00

Near Omaha, NE 68022

Travis

Job Details: 08/14/2024

Repqpced main pcb. Tested dispenser. Cube solenoid is now operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA 05

Near Omaha, NE 68104

Mark F

Job Details: 08/14/2024

"Customer states ff is not cooling well and sounds loud. Verfied complaint. Unit has 22e, 25e errors for defrost sensor and FF fan. Would need back wall update kit."

We serviced a

LG REFRIGERATOR

Model LFXC24726S.ASBCNA0

Near Bellevue, NE 68147

Jacob

Job Details: 08/14/2024

Customer states unit is not cooling. Installed new compressor.

We serviced a

MAYTAG RANGE ELEC

Model MER6755AAS

Near Omaha, NE 68132

Mark F

Job Details: 08/14/2024

Customer states unit is not baking. Found bake element broken. Needs new.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA 05

Near Omaha, NE 68104

Mark F

Job Details: 08/14/2024

"Customer states ff is not cooling well and sounds loud. Verfied complaint. Unit has 22e, 25e errors for defrost sensor and FF fan. Would need back wall update kit."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SR/AA

Near Waukee, IA 50263

Dillon

Job Details: 08/14/2024

"Customer approved repair. Will return the sealed system parts, customer will try and get a hold of Samsung to get extended coverage. ; ordrng 1 Nc1mv90alp/e01 (Comp dsm) and 1 DA81-06006A (Dryer dsm)"

We serviced a

LG DISHWASHER

Model LDFC2423B.ABPEEUS

Near Des Moines, IA 50321

Anthony

Job Details: 08/14/2024

Customer stated that unit will have intermittent issues shutting down randomly. Unit will flicker LEDs and not finish cycle. Proceeded to test user interface and replaced. Found issues with main control board and proceeded to replace as well. Verified unit is operating as designed. Job complete.

We serviced a

GE WASHER

Model Wbvh5200j2ww

Near Bennington, NE 68007

Shannon

Job Details: 08/14/2024

Inspect unit has oil leaking out of rear back hall onto belt and louder than normal in spin cycle would recommend wh45x10142 and wh45x10071 inner spin basket and back half would also need belt ; dspstn on spec-tagged invntry: 1 WH08X10024 DRIVING_BELT

We serviced a

LG RANGE/COOKTOP EL

Model LDE4413ST.BSTLLGA

Near Tonganoxie, KS 66086

Nate

Job Details: 08/14/2024

Customer stated that both the front left and right burners were not differentiating between high and low and single burners and dual. Replaced both infinite switches. Customer also stated that the upper oven bake was inconsistent in temperature achieving. Replaced upper bake element temperature probe and main control board. Tested and everything was functioning.

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Tonganoxie, KS 66086

Eric

Job Details: 08/14/2024

Replaced filter housing tested no water unhooked water lines yellow water came out with sediment clogged water valves needs new filter housing again ordered and rescheduled; ordrng 1 DA82-02912A (Filter housing)

We serviced a

SAMSUNG RANGE GAS

Model NX60A6311SS/AA

Near Leavenworth, KS 66048

Eric

Job Details: 08/14/2024

Replaced ui touch and display panel unit now works

We serviced a

GE REFRIGERATOR

Model PFE28KMKBES

Near Bellevue, NE 68123

Jacob

Job Details: 08/14/2024

Customer states unit is not cooling properly. Unit will need a new condenser fan motor. ; ordrng 1 WR60X23363 (Condenser fan motor)

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Norwalk, IA 50211

Anthony

Job Details: 08/14/2024

Customer stated that unit is leaking from front where filter assembly is. Traced water marks to bottom of filter housing. Recommend customer has water filter assembly replacement to resolve issues. Customer decided not to proceed at this time. Job complete.

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA3

Near Norwalk, IA 50211

Anthony

Job Details: 08/14/2024

Customer stated that unit is no longer heating during operation. Proceeded disassemble unit to test components with multimeter. Found heating element was reading open. Customer will need replacement heating element to resolve issues. Job complete.; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE(

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Papillion, NE 68046

Jacob

Job Details: 08/14/2024

Customer states door is not opening. Installed new auto door opener and new door latch

We serviced a

LG WASHER

Model WT5070CW

Near Papillion, NE 68046

Jacob

Job Details: 08/14/2024

Customer states unit is leaking water. Installed new water valve assembly.

We serviced a

THOR REFRIGERATOR

Model HRF3601F

Near Omaha, NE 68134

Mark F

Job Details: 08/14/2024

Returned with part. Installed new valve. Unit operating properly. Please allow 24 hours for unit to produce ice.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Omaha, NE 68134

Mark F

Job Details: 08/14/2024

Customer requested add on vent cleaning.

We serviced a

LG DRYER

Model DLE3600W

Near Granger, IA 50109

Dillon

Job Details: 08/14/2024

Found that after performing the dryer vent cleaning that the unit unit is flowing properly now. Job complete

We serviced a

BOSCH REFRIGERATOR

Model B22CS80SNS/01

Near Omaha, NE 68134

Mark F

Job Details: 08/14/2024

Customer states unit doesnt produce ice. No water coming from dispenser as well. Found pinched copper line behind fridge. Customer will need plumber to run new line. Quoted for inlet valve if issue continues.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Omaha, NE 68152

Mark F

Job Details: 08/14/2024

Customer states unit isnt washing. Started unit. Tub filled with water. Unit then sat idle. Could hear diverter periodically transition. Removed door. Set meter on was motor leads. Received 0.6v at connection. Needs new PCB.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A967541/AA

Near Overland Park, KS 66221

Austin R

Job Details: 08/14/2024

Customer states that units lights aren't turning on in the bottom freezer doors.

We serviced a

SAMSUNG WASHER

Model WF419AAW/XAA 03

Near Omaha, NE 68132

Mike F

Job Details: 08/14/2024

"Customer states unit is giving ND error code and will get stuck in wash cycle. Activated drain pump, pump is making loud rattling noise. Spun inner drum by hand, inner drum is stiff and loud crunching noise is heard. Removed back panel, found bearing grease splattered along rotor and outer tub. Unit will need drain pump and back half replacement. Gave estimate of 1600 for repair. Customer to purchase new unit. Service call collected."

We serviced a

DACOR (H) REFRIGERATOR

Model DRF36C100SR

Near Waukee, IA 50263

Mike

Job Details: 08/14/2024

"Found that water was coming from ice room. Found that water fill line was inserted too far causing water to spray when filling. Adjusted ice maker and defrosted ice build up,Ig ice room. Job complete.; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP and 1 DA82-01415A WATER LEAKAGE KIT"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Waukee, IA 50263

Mike

Job Details: 08/14/2024

Unit getting an f8 e4 overflow error. Found that leak tray was full of water tripping the float switch. Emptied out leak tray and ran dishwasher. Ran unit for 15 minutes and it did not leak. Spoke with customer and they had several large platters on the bottom rack towards the front and what likely happened was the water was deflecting off of them towards the bottom of the door causing it to leak and run into the leak tray. No issue found with unit. Job complete.

We serviced a

SAMSUNG WASHER

Model WF393BTPAWR/A2

Near Waukee, IA 50263

Mike

Job Details: 08/14/2024

"Found the wiring harness to the thermistor broken, and will need wiring repaired."

We serviced a

GLADIATOR REFRIGERATOR

Model GARF30FDGB00

Near Urbandale, IA 50323

Rory